Executive Summary

Health and wellness start in our homes, neighborhoods, and the communities in which we reside . While health is undoubtedly affected by myriad biological factors, our understanding of the extent to which health is correlated to social factors is ever growing . Consequently, in order to eliminate disparities and provide the best and most equitable care, we need to address specific social aspects of health as much as we work to address medical ones .

NewYork-Presbyterian has understood this dynamic for many years . As a result, we developed an expansive portfolio of community programs that direct attention toward prevention and education; address clinical, social, and behavioral needs; and connect community residents to the care they need . The ultimate goal of these programs is to leverage community assets and to work in close partnership with communities to help improve the health outcomes of residents – by connecting them with high-quality healthcare, and encouraging them to become advocates for their own health and their family members’ health . Recently, we have taken a closer look at how social determinants of health affect our communities and have implemented a screening at four outpatient primary care sites in order to identify unmet needs to improve population health . Among more than 24,000 individuals screened, 29 percent screened positive for food insecurity, 25 percent for housing insecurity, 13 percent for transportation needs, eight percent for utility needs, and one percent for domestic violence and safety needs . These findings have helped us improve the way we provide care and prioritize our community offerings . Last year was one of robust evaluation and planning toward strategic growth through our Community Service Plan, enabling us and our collaborators to provide healthcare services, education, and linkage to care to even more individuals in the coming years . Notably, this was the first year the Plan was executed comprehensively across the NewYork-Presbyterian enterprise as one coordinated effort instead of separate hospital efforts . In 2019, NewYork-Presbyterian: • Launched Community Health Worker and ED Patient Navigator programs at NewYork-Presbyterian Brooklyn

Methodist and prepared for the expansion of both programs to NewYork-Presbyterian Queens Hospital in 2020 .

• Continued our work with adolescents through our array of youth programs, such as the Uptown Hub, the

Lang Youth Medical Program, NYPeers, and our School-Based Health Centers . • Awarded $1 .3 million in Impact Grants to seven community agencies that completed an eight-week competitive request for proposals process .

• Implemented Telenutrition at Riverstone Senior Center enabling 99 site-based virtual visits which connected seniors to NewYork-Presbyterian nutritionists . • Collaborated with local health officials, public health experts, and the many communities we reached to perform a Community Health Needs Assessment and create a three-year Community Service Plan for our 10 campuses that described how we will meet the needs of our communities through structured programming . • Expanded our food insecurity work in Northern Manhattan and the Bronx and laid the groundwork for new initiatives in Brooklyn, Lower Manhattan, Queens and Westchester through both the Community Service

Plan and a COVID-19 emergency food response . In addition to the community programs listed in this booklet, NewYork-Presbyterian holds more than 200 educational talks and participates in hundreds of events, including health screenings, across our 11 .7-millionperson service area . Together, these initiatives have a broad reach and help meet the Hospital’s commitment to improving healthcare outcomes and increasing access in a manner that highlights collaboration and community involvement . We look forward to sharing these efforts with you here, and to continuing to build better health for all New Yorkers . that highlights collaboration and community involvement . We look forward to sharing these efforts with you here, and to continuing to build better health for all New Yorkers .