Peter Bedford Housing Association 2009/10

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Calendar 2009/10 Annual Report



Introduction This year at Peter Bedford we are

During the rest of the year we are

Bedford is important, why we should be

celebrating our 40th anniversary and

planning celebrations of World Mental

celebrating and what being involved in

we are doing it in style.

Health Day, Black History Day and

the organisation has meant to them.

In April we held our 40th anniversary launch event at the Vortex Jazz Bar opposite our office in Gillette Street,

Women’s Day, before rounding off the festivities with a closing event on 31st March.

premiering the film about Peter Bedford

Alongside all the celebrating, we have

made by tenants and participants.

also been improving and increasing our

In June we held our Gay Pride celebration, in July a fete on Newington Green, and in August we had a sports day and barbecue at our gardens on Clissold Road. You can read about each of these

services to ensure that we provide even better individual support, community activities, training, work experience and into-work opportunities to our tenants and participants.

events in the corresponding months of

But most importantly in our 40th

this calendar.

anniversary year, we wanted you to hear from our tenants, participants, volunteers and staff about why they think Peter


Jim Glynn I’ve been with Peter Bedford for three

When you live on the streets people kick

and a half years. In that time I’ve been a

you, urinate on you. I got set alight one

participant in woodwork and for the last

time. Peter Bedford has really helped me.

few months I’ve been doing sessional

The community, meeting people,

work as an auditor for the User Focused

friendships. I started woodwork and then

Monitoring Project.

they got me somewhere to live eight

I was living rough in Wembley for two

I’m really happy. I don’t mope around. There’s no stress in my life now.

months later.

years and had been homeless on and off

I get on really well with my flat mate. I

for ten years. There is nothing to do

really like it. I have so much now when I

when you’re homeless. You go to the pub,

had nothing before. I’ve got my sense of

you drink because you’re cold, drink

life back.

because you need to sleep, drink just to get through the day.


OCTOBER M

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12 13 14 15 16 17 18 19 20 21 22 23 24 25 Jim Glynn “I’ve got more self-worth now. I do things now whereas before I had nothing to do, it was just an existence.”

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Gay Cooper I was referred to Peter Bedford as I was

welcoming. They’ve given me a lot

unemployed. I started as a volunteer

of help.

working three days a week which gave me some experience of working on reception.

I think the most important thing about Peter Bedford is that they go above and beyond the call of duty to support the tenants and participants.

There’s so much here for tenants and participants: housing support, training, work experience, socialising in the

I applied for the receptionist trainee

canteen with a hot meal, outings and

position. I really enjoy the job, interacting

events. Everyone enjoys their time here.

with tenants and participants and directing them to people who can help them with training and housing. Since I started I have gained my CLAIT diploma (Computer Literacy and Information Technology) and I’ve nearly finished my NVQ. The staff have been really

The funded trainee positions at Peter Bedford are one-year fixed-term contracts and are ringfenced for people with support needs or those furthest from the labour market to undertake an NVQ in Business Administration whilst gaining work experience.


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9 10 11 12 13 14 15 16 17 18 19 20 21 22 Gay Cooper “Peter Bedford means a lot to me... After they trained me, they gave me a job.”

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Leanne Penning Not only has Peter Bedford given me a

input, it wouldn’t be as successful as it is

home of my own, it has also given me

today. The only thing I would change is

the chance to get back into work. I

to have more courses with more places

applied for and got a job in the admin

so that more people can benefit from

office. I feel much more independent

the support.

now I am earning my own money again.

I came to Peter Bedford after living in a homeless hostel for a year. It’s given me chances I never thought I’d have.

Peter Bedford will always be a special

When I first came to Peter Bedford I was

place for me. It’s where my life was

worried about my future. I didn’t know if

turned around.

I had a future. Now I have clear plans and goals for my life. I know what I want to achieve. I think the most important thing about Peter Bedford is communication with tenants and participants. Without their


DECEMBER M

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14 15 16 17 18 19 20 21 22 23 24 25 26 27 Leanne Penning “Peter Bedford will always be a special place for me. It’s where my life was turned around.”

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Elizabeth Boonman-Salgado I am the Human Resources Officer at

After completing my studies, I was able

Peter Bedford and, as such, I am the first

to work full-time.

dedicated HR person in the organisation. I have grown personally in the role, and I have helped other staff and volunteers to grow by supporting them and making our processes more people-focused and

“

Peter Bedford treats people with respect, looking at their skills and abilities and giving them the opportunity to grow in confidence and take charge of their lives.

�

It has enabled me to give more back to people than I could ever have done in the commercial sector. Peter Bedford is an organisation that benefits people and I am proud to be a part of it.

more efficient. Peter Bedford does great work, but we I joined in 2005 having worked in the banking sector for several years. I wanted a job that would give me the flexibility to complete my business qualification and put my learning into practice.

need to help more people to benefit from our services. We need to constantly challenge our tenants so that they feel comfortable looking for new challenges outside of our organisation in the future.


JANUARY M

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11 12 13 14 15 16 17 18 19 20 21 22 23 24 Elizabeth Boonman-Salgado “Peter Bedford opens doors for people who, elsewhere in society, are excluded or struggling.�

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International Women’s Day Every year, Peter Bedford celebrates

the afternoon the group were treated to

International Women’s Day. Whereas last

make-overs and beauty sessions at the

year the focus was on self-defence, it

Oasis Beauty Centre at City & Islington

was felt that this year a more relaxing

College.

day was needed. So with that in mind, a group of Peter Bedford’s female tenants, participants and staff went on an outing that was both informative, enjoyable and reserved a good chunk of time for some

The whole group enjoyed the outing and many friendships were formed during the day.

well deserved pampering.

This event also marked the start of a partnership between Peter Bedford and the Foundation Degree Photography department at the college. We now work with students from the course on a volunteer work experience basis, and a

The group began the day with a visit to

photographer was there to capture the

the Women’s Library to view an historical

group relaxing in the afternoon.

exhibition on women’s magazines. This was followed by a slap-up lunch. And in


FEBRUARY

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15 16 17 18 19 20 21 22 23 24 25 26 27 28 International Women’s Day “What better way to spend Women’s Day than with a bit of pampering at the Oasis?”


John Burrow

Coming back to Peter Bedford is like coming home. I plan to be involved in some way or other until I fall over.

I came to Peter Bedford to support a

Being involved has taught me a hell of a

young woman with a learning disability

lot about people and their experiences:

settle into her new home. I met the

how people with learning disabilities are

founder, Michael Sorensen, and was

treated, people’s experiences of the

interested in what he had to say. The

mental health system, about street

young woman moved out and I stayed to

homelessness, and the stigma against

support the project.

ex-offenders.

The first project was ex-offenders and

The most important thing about Peter

was completely run by the tenants.

Bedford, I think, is that it never gives up

When new clients with different support

trying. It doesn’t settle down and live on

needs were brought in we had to employ

its history. It is always changing, looking

professional workers, and the whole thing

forward and moving forward to be better

grew from there. There is much more

and better.

going on now than ever before.


MARCH

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15 16 17 18 19 20 21 22 23 24 25 26 27 28 John Burrow “I came to Peter Bedford as a volunteer in 1970. It was supposed to be for six-weeks, but I stayed for 30 years.”

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Paul McMillan I was referred to Peter Bedford by the

whether they are a tenant or participant.

Pine Street Day Centre, a centre for

I’ve found that I’ve been accepted by the

mental health service users, just before it

tenants as one of them. I have more

closed down.

friends and acquaintances through Peter

I started in the joinery workshop. I really

I think that the staff are very important. You have to respect them for what they do here at Peter Bedford.

Bedford than I’ve ever had before.

love it there. Woodwork is like therapy to

Paul is doing his NVQ under the Train to

me. And now I’ve taken the next step and

Gain programme, a government funded

started doing a placement in the Chief

initiative supporting people to develop

Executive’s office, working towards an

work-related skills.

NVQ in Business Administration. To me, Peter Bedford means a sense of belonging. Even though I’m not a tenant here, there is a sense of community that I feel a part of. Everyone mixes in well,


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12 13 14 15 16 17 18 19 20 21 22 23 24 25 Paul McMillan “I now have more recognised qualifications, which I have gained through Peter Bedford, than I did when I left school.�

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Stella Marange

There is respect here – everyone respects each other. There is always advice available if you need any help.

I had been in Holloway Prison for three

I now have my NVQ Level 1 in Catering

weeks. I was referred to Peter Bedford,

which I am very proud of. I am happy at

was interviewed and told that I could

Peter Bedford and I love working in the

become a tenant. I started out in shared

canteen. I like seeing the customers

accommodation and now I have my own

happy with their food. It makes me think

flat. My flat is in a handy location, it is

about other challenges I could do and

near to other tenants and the

moving on to bigger things. I can’t really

community canteen where I am training.

think of anything that I’d want to change

Working at Café Legard has been a big challenge for me. Sometimes I am in charge, which is a challenge, but I enjoy it. It means that I am getting on with stuff. And it keeps me busy.

about my life at the moment.


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10 11 12 13 14 15 16 17 18 19 20 21 22 23 Stella Marange “Peter Bedford has given me a light at the end of the tunnel to look to.�

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Gay Pride Our Gay Pride event was held in the

well-received speech on the LGBT

courtyard at our Legard Works site,

community within Islington and its

providing tenants, participants and staff

heritage.

with an opportunity to join in the fun.

Gay Pride was a fantastic event, and for some the carnival mood carried on into the next day at the official march.

There was a strong carnival theme to the

We had a Lesbian Gay Bisexual

day with fancy dress and a colourful

Transgender-themed cinema set up in

selection of cakes and fancies, all baked

the tenants’ rest room and later on in

in-house by Café Legard and the

the day there was karaoke for those who

Grapevine Catering Social Enterprise.

were brave enough to take part.

And at the Gay Pride march the next day,

We were delighted to welcome

some tenants, participants and staff

Councillor Ruth Polling (pictured centre),

proudly flew the Peter Bedford LGBT

Executive Member for Leisure and

banner.

Equalities at Islington Borough Council, to the event. Cllr Polling delivered a


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14 15 16 17 18 19 20 21 22 23 24 25 26 27 Gay Pride “Peter Bedford gets involved in all the diversity celebrations throughout the year, but Gay Pride is always the biggest, and the most colourful.�

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Newington Green Fete Following a week of dodgy weather and

old school rockers Mungo & The Poster

forecasts that were hedging bets, we

Boys (pictured overleaf).

were lucky that the sun was shining down on Saturday 25th July for our summer fete.

Berent, and the MP for Islington North, Jeremy Corbyn, were our special guests

As well as a barbecue and other

and they addressed the crowd from the

refreshments, there was a drama

main stage.

performance from Peter Bedford’s very

Peter Bedford’s summer fete was the highlight of the 40th anniversary celebrations.

The Mayor of Islington, Councillor Anna

own Knotty Gang, art and literature displays, side shows and stalls. On the main stage we enjoyed music from singer and pianist Nathan Passchier, Lee House’s band The Light Sleepers, and

We were delighted to welcome about 200 people to come and join the fun and there have been many calls for a repeat performance in the future.


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12 13 14 15 16 17 18 19 20 21 22 23 24 25 Newington Green Fete “The fete was a great example of staff, tenants, participants and volunteers working together to give something back to the community.�

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Clissold Barbecue and Sports Day On Wednesday 26th August, tenants,

activities got under way, different types

participants, staff and volunteers got

of smoothies were freshly made and

together in the Clissold community

enjoyed by all.

garden on Clissold Road to take part in some fun sporting activities, and do what Peter Bedford does best – lay on a great barbecue picnic!

We want to deliver a vision for Clissold canteen that matches the atmosphere of the garden and the strength of the community that use it.

Shortly after the event, the “Clissold Canteen 40th Anniversary Make-Over” was carried out. This involved brightening the place up in the short-term, ready for

The theme to the day was healthy eating

the courses that the Vocational and

and lifestyle, as part of the Health by

Community Services department are

Stealth Project (funded by the

running there in the autumn. This will

Department of Health). The fruit and

keep it running until we raise the money

vegetables eaten on the day had been

we need to go ahead with the bigger

grown in the garden by the community

plans we have for the canteen.

gardening group, and before the sporting


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9 10 11 12 13 14 15 16 17 18 19 20 21 22 Clissold Barbecue and Sports Day

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“A successful sports and healthy eating day in the tranquil setting of the Clissold community garden… and of course a great barbecue picnic!”

30 31


Helen Ball I came to Peter Bedford as participant

self-esteem that I never had before.

and auditor on the User Focused

Having been an auditor for four years, I

Monitoring Project, a project where

have just started as a part-time

mental health service users audit and

administrator dedicated to the User

recommend improvements to services.

Focused Monitoring Project. It’s a great

As soon as I arrived I was attracted by all the good work that was happening.

I didn’t know anything about Peter Bedford before I came. The building needs some work, but the attraction for me was what was going on inside.

Helping people to live independently,

opportunity and will give me work experience and help me to progress to another job in the future.

people coming out with qualifications in

The only thing is that the building needs

literacy, numeracy, IT, retail, cookery or

some work; if we could afford to sort

business, and taking control over their

that out then everything would be

own lives.

perfect!

Peter Bedford has given me a lot of interpersonal skills. I have confidence and


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13 14 15 16 17 18 19 20 21 22 23 24 25 26 Helen Ball “The most important thing for me is that Peter Bedford respects human beings. It doesn’t discriminate and offers opportunities to everyone.”

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Thanks Awards for All Bailey Thomas Bridge House Estates Trust Camden and Islington PCT City and Hackney PCT City and Islington College City of London Corporation City Parochial Department of Health East London and the City Mental Health Trust

Registered Office Legard Works Legard Road London N5 1DE T: 020 7226 6074 F: 020 7354 0630 Email: admin@peterbedford.org.uk www.peterbedford.org.uk Bedfords Shop 546 Holloway Road London N7 6JP T: 020 7281 3620 F: 020 7281 8100

Hackney Office Stamford Works Gillett Street London N16 8JH T: 020 7923 9255 F: 020 7923 9156 Text phone: 020 7241 6357 Bankers Barclays Bank Plc City Business Banking Team 3rd floor 54 Lombard Street London EC3P 3AH

Solicitors Devonshires Salisbury House London Wall London EC2M 5QY Auditors Beever & Struthers Alperton House Bridgewater Road Wembley Middlesex HA0 1EH

Goldsmiths The Learning Trust London Borough of Camden London Borough of Hackney London Borough of Islington London Borough of Tower Hamlets

Peter Bedford Housing Association Ltd is registered with the Tenants Services Authority (Reg. No. LH 0888). Peter Bedford Housing Association Ltd is registered as an Industrial and Provident Act Society with charitable status (Reg. No. 20037R). Peter Bedford Housing Association Ltd complies with the National Housing Federation’s Excelence in Governance Code for Members.

Designed and produced by www.totalcoverage.coop

Tom Whitemore

Some images used in this document were produced in partnership with the Foundation Degree Photography dept at City & Islington College. We are grateful to the work produced by the following students: Tim Edwards (E: edwards.t3@sky.com T: 07866545616) Jane Hobson (E: hobson.jane@googlemail.com T: 07798794205) Kuniko Kamioka (E: kamiokakuniko@me.com T: 07747034333)

Thomas Stark Holland

London Borough of Barking and Dagenham London Probation Service Royal Association of Disability and Rehabilitation

w w w. p e t e r b e d fo rd . o rg . u k

w w w. p e t e r b e d fo rd . o rg . u k Housing Services

588,451

Management Group in 2008/09

Housing Management

164,863

Chris Brace – Chief Executive (from Sept 08) Jo Clare – Chief Executive (to June 08) Andrew Tyers – Deputy Chief Executive (Acting Chief Executive June 08 to Sept 08) Nelinda Mericle – Head of Finance Mary Roberts – Head of Administration and IT Pam Frost – Head of Vocational and Community Services (from Aug 08) Icilma Warner-Johnson – Head of Housing (from July 08)

Maintenance and Repairs

476,407

Jane Crumpton-Taylor (Chair) – Charity Director, Finance and HR John Yeung (Chair Finance & Resources Committee) – HA Internal Auditor Padraig Caffrey (from Sept 08) – Tenant Peter Davies (from Dec 08) – Tenant Joe Hart (Dec 08 only) – Tenant Jo Lucas – Social Enterprise Consultant Dawn Mallott (to Sept 08) – Tenant Kitty O’Leary – Tenant Camilla Parker – Mental Health & Human Rights Consultant Anthony Vigneron – Global Collaboration Services Manager Bruce Wang (to Dec 08) – Tenant Bob Warner (from Dec 08) – Retired Public Sector Chief Executive Kevin Williams – Chief Executive, Disabled Children’s Charity

Board members in 2008/09

Total Interest payable

£3,722,584 6,095

Rents and Council Tax

96,788

Bad Debts

50,662

Other

99,305

Expenditure 2008/09 Care and Support Costs

2,240,013

Total

£3,555,779

Interest receivable

25,341

Grants

116,466

Contracts and Sales

556,084

Other

128,970

Income 2008/09 Rent

1,410,251

Supporting People

1,318,667

Facts & Figures


Facts & Figures (cont) Sample Weekly Rent (including services and bills)

Vocational and Community Services

2008/09

2007/08

1 bed self-contained flat

£139.24

£122.30

Women participants

35%

Room in shared 2 bed flat

£133.29

£116.22

Black and Minority Ethnic participants

55%

Room in shared 3 or 4 bed flat

£127.94

£111.15

Number in training/workschemes Number in employment

Housing Management Performance New tenants

New participants

20

Rent Collection

97%

Voids

6.5%

Supported Housing Tenants All tenants

Number

20

241

Women

20%

29%

Black and Minority Ethnic

50%

46%

Hackney & Islington Referrals

75%

65%

100 16

Housing Stock Number Shared supported

116

Self-contained supported

125

General Needs

New tenants

113

Total

33 274


Thanks Registered Office Legard Works Legard Road London N5 1DE T: 020 7226 6074 F: 020 7354 0630 Email: admin@peterbedford.org.uk www.peterbedford.org.uk

Awards for All Bailey Thomas Bridge House Estates Trust Camden and Islington PCT City and Hackney PCT City and Islington College City of London Corporation

Bedfords Shop 546 Holloway Road London N7 6JP T: 020 7281 3620 F: 020 7281 8100

City Parochial Department of Health East London and the City Mental Health Trust

Hackney Office Stamford Works Gillett Street London N16 8JH T: 020 7923 9255 F: 020 7923 9156 Text phone: 020 7241 6357 Bankers Barclays Bank Plc City Business Banking Team 3rd floor 54 Lombard Street London EC3P 3AH

Solicitors Devonshires Salisbury House London Wall London EC2M 5QY Auditors Beever & Struthers Alperton House Bridgewater Road Wembley Middlesex HA0 1EH

Goldsmiths The Learning Trust Peter Bedford Housing Association Ltd is registered with the Tenants Services Authority (Reg. No. LH 0888). Peter Bedford Housing Association Ltd is registered as an Industrial and Provident Act Society with charitable status (Reg. No. 20037R). Peter Bedford Housing Association Ltd complies with the National Housing Federation’s Excelence in Governance Code for Members.

London Borough of Camden London Borough of Hackney London Borough of Islington London Borough of Tower Hamlets

Thomas Stark Holland

Some images used in this document were produced in partnership with the Foundation Degree Photography dept at City & Islington College. We are grateful to the work produced by the following students: Tim Edwards (E: edwards.t3@sky.com T: 07866545616) Jane Hobson (E: hobson.jane@googlemail.com T: 07798794205) Kuniko Kamioka (E: kamiokakuniko@me.com T: 07747034333)

Tom Whitemore

Designed and produced by www.totalcoverage.coop

London Borough of Barking and Dagenham London Probation Service Royal Association of Disability and Rehabilitation

w w w. p e t e r b e d fo rd . o rg . u k

w w w. p e t e r b e d fo rd . o rg . u k Maintenance and Repairs

Chris Brace – Chief Executive (from Sept 08) Jo Clare – Chief Executive (to June 08) Andrew Tyers – Deputy Chief Executive (Acting Chief Executive June 08 to Sept 08) Nelinda Mericle – Head of Finance Mary Roberts – Head of Administration and IT Pam Frost – Head of Vocational and Community Services (from Aug 08) Icilma Warner-Johnson – Head of Housing (from July 08)

164,863

Housing Management

Management Group in 2008/09

588,451

Housing Services

Jane Crumpton-Taylor (Chair) – Charity Director, Finance and HR John Yeung (Chair Finance & Resources Committee) – HA Internal Auditor Padraig Caffrey (from Sept 08) – Tenant Peter Davies (from Dec 08) – Tenant Joe Hart (Dec 08 only) – Tenant Jo Lucas – Social Enterprise Consultant Dawn Mallott (to Sept 08) – Tenant Kitty O’Leary – Tenant Camilla Parker – Mental Health & Human Rights Consultant Anthony Vigneron – Global Collaboration Services Manager Bruce Wang (to Dec 08) – Tenant Bob Warner (from Dec 08) – Retired Public Sector Chief Executive Kevin Williams – Chief Executive, Disabled Children’s Charity

Board members in 2008/09

Facts & Figures

Total Interest payable

£3,722,584 6,095 99,305

Other

50,662

Bad Debts

96,788

Rents and Council Tax Expenditure 2008/09 Care and Support Costs Total Interest receivable

476,407 2,240,013 £3,555,779 25,341 128,970

Other

556,084

Contracts and Sales

116,466

Grants

1,318,667

Supporting People

1,410,251

Income 2008/09 Rent


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