Sri Lanka DMC- Company Profile_2023

As name says it all TOTAL SRI LANKA DMC is about exploring and connecting people and travellers with places sights, cultures, nature and cuisines with sense of responsibility. Connecting small to large trade partners with long-term strategic business opportunities.

TOTAL SRI LANKA DMC is a Complete Destination Management Company with years of experience team in designing and operating bespoke trips, small to large Group Journeys, Cruise Charter to TOTAL MICE (Meetings, Incentives, Conference & Events) to Sri Lanka. We pride ourselves on having an unparalleled understanding of the island and use this knowledge to create tours which exceeds our partners expectations.

Based in Colombo, our Sales and Product teams live and breathe Sri Lankan culture. We don’t believe in cookie cutting experience and make customer service and traveller satisfaction priority. We are dedicated to ensuring that every step of the journey, down to the last detail, is taken care of with in-depth product knowledge and range of services offered, highly trained and motivated teams, an exclusive panel of knowledgeable chauffeur guides / National guides, and modern fleet of transport.

Alongside creating enriching travel experiences, TOTAL SRI LANKA DMC recognises its social responsibility and mandate for sustainability in every destination it operates. Our CSR initiative, We Care, is representative of our contribution to local communities.

We invite you to embark on a business partnership which is based on mutual respect, innovation, delivering the best possible and beneficial travel solution for our business partners.

Everything starts with a conversation and becomes possible when you partner with TOTAL SRI LANKA DMC.

“YOU RELY ON US WE RELY ON EXPERIENCE”

Amaan Khan

Anita Thomas Global CEO & MD Global Director Sales & Marketing

Why TOTAL SRI LANKA DMC?

Powerd by Total Holiday Options Lanka Striving for excellence and settling for nothing less than the best, upholding strict quality standards, surpassing distinction in every service discipline, achieving and raising the performance bar by adopting innovative and contemporary approaches, TOTAL SRI LANKA DMC is a brand known for offering unique and latest destination experiences to clients through its Travel Partners and Associates.

Think of us as your people on the ground, in-destination.

We are here to represent you.

Flexible approach and exclusive Product design

We tailor our business to your specifications

Global negotiating strength

Financial stability you can rely on

Virtual Training and development of your sales team

You can rely on us to look after your passengers. Experienced Accredited Respected

Software & Support

 To support our travel partners and their business TOTAL SRI LANKA DMC uses the most advanced software connecting inbound and outbound operations seamlessly.

 Delivering FAST QUOTE TURNAROUND.

 Unparalleled QUOTE & BOOKINGS MANAGEMENT.

 Wide range of products and price management.

 Detailed reporting to evaluate the results and productivity.

 Most comprehensive and clear travel e-Documentation.

What We Offer

A boundless variety of accommodation

Choosing your accommodation is not difficult with the number of locations on offer. We have collated a list of our preferred hotels across the country, of which a few brands are mentioned below. Whether it’s Group Journeys or Bespoke and chauffeur-driven holidays, we recommend a mix of deluxe, unique, boutique or luxury accommodation. For our bespoke and chauffeur-driven holidays, you can choose from a selection of deluxe,

top luxury hotels to unique and boutique options. We don’t favour any specific brand and our preferred accommodation selection is based on the feedback of our guests as well as extensive research. Our hotel contracting team ensures our hand-picked selection provides consistency and awe-inspiring services, fine dining restaurants, a good selection of amenities and facilities, all with the best experience and at a great value.

Atkins Spence Group of Hotels

Anantara Hotels Resplendent Ceylon

Amaya Hotels Group of Hotels Uga Group of Hotels Cinnamon Group of Hotels

Jetwing Group of Hotels

Tailor-made Group Journeys

We offer tailored Group tours, bearing in mind the interest area and experiences are personalised. Our experienced Local Tour Managers ensures you witness and experience the most fascinating cultures, magnificent wildlife and spectacular landscapes. Whether it’s normal holidays, Arts & Culture, architecture, women getaway or solo travellers group tours. Our destination experts will be glad to tailor a group tour of your interest.

WhatWeOffer

Bespoke, Private Escorted Tours

DEPARTS DAILY

Be it for couples, families, group of friends or single-centre holiday for your society or club. Our experienced team can weave in unique, never seen before moments in your private tour.

Wellness & Yoga Resorts

Sri Lanka’s star has certainly risen in recent years. This beautiful island is a great choice for a spa retreat or fitness holiday that combines treatments and exercise with the chance to explore too. There are golden beaches, historical temples, tea plantations and elephants to see in between relaxing. We have packages for Groups, couples, solo friendly holistic retreats – there is something for everyone, no matter what your goal. We have taken great care to select some of the finest Wellness Retreats based on the client’s feedback, that creates a safe and nurturing space where deep healing and transformation can take place. This can be felt when you are here, from the sensitivity of the architectural design and its harmony with the natural surroundings to the thoughtfully curated retreat programs and the kindness and care of our wonderful team.

WeWhat Offer

Fly & Flop Surf Sri Lanka

Bathed in warm Indian Ocean current, and with nearly 1600 kilometres of palm-fringed coastline, Sri Lanka is an incredible surf destination home to world-class beaches and waves throughout the country’s coastline. With the west and east coast catching different swells, Sri Lanka is also a year-round surf trip destination. From November to April, the best area of the country to be surfing is the southwest coastline with Hikkaduwa being the main surf area. From April to October, the best part of the country is the east coast, with Arugam Bay being the main surf area. Vehicles with roof racks are provided so you can bring your board, however, if you do not, you can easily rent or buy one here.

This tour is purely a suggested itinerary: it can be booked as it is, or create your own ideal tailor-made surfing holiday in Sri Lanka.

The south coast of the teardrop island of Sri Lanka is abundant with luxury hotels, villas and boutique accommodation catering for couples right up to larger extended family groups. We’ve selected a range of accommodation options for fly & Flop. Our choices usually come recommended for their character, facilities and service or location. With that in mind, we’ve collated hand-picked resorts geared toward some much needed R&R and we promise you will return feeling rejuvenated

WeWhat Offer

Sports Tours

We offer a variety of services that encompass all sports travel. Some of which includes fully guided spectator tours to cover special events like Cricket, which is Sri Lanka’s national obsession, golf, rugby, regatta, Hockey, Netball, Football, tennis, or any sport played in Sri Lanka. Travelling as cricket supporters or Sports Groups benefit from our close relationships with hotels, the local knowledge of our driver guides and our prime access to the best match tickets.

TOTAL MICE

“Everything is possible”

Meetings, Incentives, Conferencing & Events

TOTAL MICE is the event management arm of TOTAL SRI LANKA DMC and is specialises in organizing Meetings, Incentives, Conferences & Events. Lead by over three decades of industry experts, we provide bespoke services in the MICE segment with comprehensive planning, execution and work in complete collaboration with our MIICE Partners and Clients. Our quality, service assurance and strong governance standards have made us one of Sri Lanka’s most trusted names in the MICE industry. For us, no budget is too small, and no event is too big as we have previously delivered the most successful events from as small as 20 to as big as above 3000 people.

TOTAL MICE offer a wide range of expert services of International standard to local and overseas clients.

Our Guarantee

A dedicated tour Manager should you need any help or advice while you’re with us.

Guaranteed Personal attention from arrival to departure.

Dedicated 24 x 7 Operational assistance while you are in Sri Lanka

Value for the package because all the must-see, must dow, meals, quality accommodation, local guide, tour escort and transport included with no hidden cost.

Our excellent value comes because, as Sri Lankan specialists, we directly sell and ground handle all our tours ourselves from our office in Colombo.

Well maintained Cars & Coaches with amenities like bottled water, hand sanitiser, etc.

Time to time Sanitization of the coaches during the tour.

Duly registered Sri Lankan locally own Destination Management Company

Island Wedding

Make your fairy tale wedding come true in the magical land of Sri Lanka. A paradise island of glorious beaches, palm framed blue skies and tropical warmth, a little Garden of Eden to celebrate the most precious day of all! We have dedicated wedding hosts who will help plan your special day down to the very last detail and ensure everything is just perfect, from the venue and floral decor to the music and menu creation. Our wedding packages offer unique touches be it the location, bride’s hair and makeup, intimate dinner or having traditional Sri Lankan dancers and drummers.

At TOTAL SRI LANKA DMC, we make dreams come true. Fairy-tale weddings, tailored to reflect your taste, style and personality, in simply stunning tropical locations. Our experienced team of wedding planners work closely with you to understand your idea and then make it happen. If you’re dreaming of a beach, garden or hill country wedding, we will take care of all the details, ensuring privacy and perfection for your celebration. Contact us today.

Our excellent value comes because, as Sri Lanka specialists, we directly sell and ground handle all our tours ourselves from our office in Colombo. This allows us to justifiably claim to be among the most price-conscious companies offering Island wedding to Sri Lanka.

Ceremony Arrangements (inclusions)

• A traditionally decorated platform called the “Poruwa” on which the ceremony will be conducted

• A hire of a traditional Sri Lankan wedding dress for the bride

• Flower bouquet for the bride and the boutonniere for the bridegroom

• Floral decor for the ceremony area

• Girls dressed in traditional costumes will sing the “Jayamangala Gatha” to bless the couple

• A civil celebrant and the “Kapumahattaya” will bless the couple

• Traditional Kandyan drummers and dancers

• Wedding cake

• Wedding album consisting of 20 photographs – five by seven inches

• Sparkling wine to toast during the ceremony

• Free DVD system video coverage of the whole ceremony

• Sparkling honeymoon brunch will be served in the room for the couple

• A basket of fruits and flowers in the room occupied by the couple

• Manicure and pedicure at the wellness centre / spa for 45 minutes for the bride

• For dining, three exotic menus to choose from, or you are welcome to dine at the main restaurant –a bottle of house wine to be served during dinner on the wedding night. A table reservation will be made with the menu chosen and name cards of the couple placed on the table. Please speak to your master of ceremonies on arrival.

• Your personalised master of ceremonies will coordinate your ceremony

IslandWedding

Our Services

• A dedicated Wedding Planner

• Tour Manager should you need any help or advice while you’re with us.

• Guaranteed Personal attention from arrival to departure.

• Dedicated 24 x 7 Operational assistance while you are on holiday in Sri Lanka.

• All our preferred hotels & resorts are centrally located and has the best price because of our volume business.

• Well maintained Cars & Coaches.

• Duly registered Sri Lankan locally own Destination Management Company.

TOTAL SRI LANKA DMC Ground Transport

All our transportation in Sri Lanka comes with an experienced Chauffeur Guide for your tour. When passengers are in a group of 4-8, a microvan is used.

Where more than 9 passengers are travelling in a group, a mini, medium or large coaches will be used to accommodate the number of passengers and their luggage.

As per availability Vehicle’s type, model and brand may vary. Thorough cleaning of your vehicle is done before it arrives in the morning to ensure the highest standards of hygiene are maintained. In national parks and sanctuaries, safari vehicles are used.