Cor porate S ocial R esponsibilit y R epor t 2 018
Total Produce
Introduction
TOTAL PRODUCE - LET’S GROW TOGETHER
Few would argue that the pursuit of sustainability is the challenge of our time. This is particularly true for the fresh produce sector. After all, what could be more fundamental than ensuring the responsible production of the food that we eat? For our industry, preservation of the trust and confidence associated with fresh fruits and vegetables is of pivotal importance. In Total Produce, our understanding of the nature of our responsibilities to each of our stakeholders is unambiguous. As a customer orientated organisation, the delivery of premium quality, safe, traceable produce to the consumer and value to our partners in trade must always remain a priority for us. We recognise also, though the responsibilities inherent in the pursuit of this goal, most notably to the emerging and developing nations from which we source, and more specifically to our local and global partners in production. This responsibility extends beyond the growers and their people to the environment in which they operate. We are committed too, to meeting our broader social and commercial responsibilities to our own
employees and shareholders- as we are to our wider social obligations to the communities we serve across the global marketplace. As a global leader in fresh produce provision, we recognise that we are privileged. The healthy properties of the products that we market are well documented. So too is the fact that the environmental impact of fresh fruits & vegetables is considerably less than that of most other staple foodstuffs. While encouraging, we understand that much more can be achieved. We understand that for our industry and our company, the pursuit of ever more sustainable practices from seed to store represents an ongoing journey. And it is a journey to which we are deeply committed.
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Our Industry
LOW
Sweets Beef
Olive Oil Dried Fruit
N MP TIO SU DC ON ND E
ME
Milk Yogurt
RE CO M
“
“
Proud To Be In Produce
Cheese Eggs Poultry Fish Cookies
Bread, Pasta, Potatoes, Rice Legumes
Fruit Vegetables HIGH
FOOD PYRaMID
ENvIRONMENTal PYRaMID
HIGH
Beef
Fish Cheese
6
Dried Fruit Legumes Eggs
EN vIR O
NM
EN
Ta l
IM
Pa CT
Pork Olive Oil Poultry
Sweets Yogurt Pasta Cookies Rice Milk Bread
Potatoes Fruit Vegetables LOW
Source: “Double Pyramid 2016 - A More Sustainable Future Depends On Us.” www.barillacfn.com
Carbon Footprint 25,895
BEEF
20,000
9250
CHEESE BUTTER
8000
8305
PORK
5505
FISH
4405
POULTRY
4000
4020
RICE
3745
EGGS
3720
BREAKFAST CEREALS
3420
OLIVE OIL
3085
YOGURT 2000
2590
PASTA
2155
SWEETS DRIED FRUIT
1795
Legend
Average data + cooking
1660
LEGUMES COOKIES
1565
MARGARINE
cooking
min
max
1360
MILK
1255
POTATOES 1000
Carbon Footprint gCO2 – eq per kg or liter of food
2100
1205 1050
BREAD
VEGETABLES
775 600
SUGAR FRUIT
490 0
2000
4000
6000
8000
/
25,000
/
45,000
/
60,000
/
Source: “Double Pyramid 2016 - A More Sustainable Future Depends On Us.” www.barillacfn.com
70,000
Water Footprint
18,800
BEEF
10,000
9650
OLIVE OIL PORK
9060
CHEESE
6260 6245
DRIED FRUIT 5555
BUTTER 5000
4805
POULTRY
4000
3260
EGGS
2710 3160
LEGUMES 2585
RICE
2335
SWEETS 2145
COOKIES
2000
PASTA
1775
YOGURT
1485
MILK
Water Footprint Liter of water per liter or kg of food
1330
MARGARINE 1000
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Legend
1325
BREAD
Average data
1170 970
SUGAR FRUIT
930
BREAKFAST CEREALS
920
POTATOES
555
VEGETABLES
335
0
2000
4000
6000
8000
15,000
Source: “Double Pyramid 2016 - A More Sustainable Future Depends On Us.” www.barillacfn.com
26,000
Ecological Footprint BEEF
100
146
FISH
79
BUTTER
74
MARGARINE
66 66
CHEESE
50
61
PORK
48
OLIVE OIL
45
POULTRY
25
44
DRIED FRUIT
19
LEGUMES
18
EGGS
15
16 14
SWEETS BREAKFAST CEREALS
1313
YOGURT
5
13
PASTA
12
COOKIES
11 13
RICE
10
MILK
8
BREAD
Ecological Footprint m2 global per kg or liter of food Legend
average data + cooking
cooking
min
max
7 5
POTATOES
4
FRUIT
3
VEGETABLES 3
0
10
20
30
40
50
60
70
80
90
100
110
/
160
/
210
Source: “Double Pyramid 2016 - A More Sustainable Future Depends On Us.” www.barillacfn.com
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Our Business
Advantages arising from Total Produce’s size, reach and the very way we do business, help us to trade in a sustainable, responsible way….
Our Reach
Our Size & Scale
Our Business Model
“Across the globe & around the corner.” On The Ground presence in key production regions. Local depots buying from local producers.
Larger volumes deliver synergies and efficiencies across operations and logistics yielding a reduced ecological footprint per unit.
“Local at heart, Global by nature.” Rooted in the communities in which we trade.
Our Stakeholders 14
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Corporate Principles How We Do Business
Total Produce“Championing The Consumer”
Total Produce“Let’s Grow Together” In Total Produce, we believe that the benefits of fresh produce marketing can be collective and that a balanced supply chain can deliver equitable dividends to all stakeholders. It is a philosophy enshrined in our corporate tagline “Let’s Grow Together”, a very visible expression of our intent to conduct our business in an inclusive manner and more importantly one engrained in our day to day trading practices and operations.
A consumer orientated organisation, in Total
Produce the delivery of premium quality, safe, traceable produce to the consumer is our primary priority. Meeting and exceeding customer expectations is what we do. We are committed to consumer empowerment; educating and inspiring consumers about the extraordinary properties of fresh produce and presenting the widest possible range of fresh options to the fresh produce consumer, including Organic and Fairtrade alternatives.
Total Produce- “Local At Heart, Global by Nature” Unsustainable production practices impact most, locally. In Total Produce, we believe Sustainability Management is best implemented locally; by empowered local people working with local bodies and local supply chain partners to affect change, locally. We do this, within the confines of an overarching group framework promoting the best international practices, sharing core competencies and generating synergies, efficiencies materially affect our impact on the environment.
Total Produce“Promoting The People Behind Your Produce” In Total Produce, we recognise our responsibility to the emerging and developing nations from which we source, and most specifically to our partners in production- the local and global growers with whom we have partnered and the people that work on their behalf. Operating ourselves within the markets in which we trade, we understand too, our social and commercial obligations to our stakeholders; our employees, our customers, our shareholders and the communities we serve across the global marketplace and commit to constructively contributing to the communities we serve and the regions from which we source.
Our Principles, Processes & Practices
Overall Objectives
‘e-Plan’ Sustainability Wheel The Total Produce ‘e-Plan’ is the group programme developed to assure best economic, environmental and social practices are implemented across our operations. 22
Overall objectives
‘e-Plan’ Aspirations & Objectives
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An ongoing journey...
Our ‘e-Plan:’ Components & Objectives
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Our Business
An ongoing journey...
Evolution of the ‘e-Plan’ The ongoing harmonisation of existing local sustainability plans under the Total Produce group ‘e-Plan’
% of group penetration*
28
*expressed as a percentage of turnover.
Our Successes
Case Study One
Total Produce B.V. moves to new Rotterdam Facility
In addition, the move to Cool Port will deliver efficiencies across Total Produce Rotterdam’s operations yielding a wide range of environmental dividends. Advantages arising from the move include: • • • •
State-of-the-art distribution centre on genuine A-location. Seamless link up with the intercontinental cool chain. Direct access to various modes of transport including water, rail and road. Short-sea connections to Scandinavian countries and the UK.
• •
In-house VAS: multiple repacking and processing possibilities, all under one roof. Shortening of the loading process: by using timeslots, wasteful waiting times will disappear.
In addition to structural changes, Total Produce Rotterdam has put protocols and practices in place to ensure Best Practices are adhered to throughout its operations. In collaboration with the “Fair & Sustainable” (Non-Governmental Organization), Total Produce Rotterdam is engaging with the development of a roadmap for European SMEs in the Fruit and Vegetable Sector to implement the United Nations Guiding Principles on Business and Human Rights (UNGP). In addition, together with International Food & Agricultural students from the HAS University Den Bosch, Total Produce Rotterdam has initiated a project to map the value chain for a number of our products. The project focused on spoilage, emissions, consumption of natural resources, transport and waste. By identifying the most ‘problematic’ steps in the value chain, we aim to be better able to target sustainability projects with the highest likelihood of success.
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TOTAL PRODUCE - LET’S GROW TOGETHER
Total Produce B.V. has recently moved to new energy efficient offices in the Southern part of Rotterdam in the middle of the city’s harbour district. Simultaneous to the relocation of our administrative buildings, a collaboration has been entered into with Kloosterboer for refrigeration and logistics at Cool Port Rotterdam. The cold storage and neighbouring facilities all have a BREAAM-NL ‘Excellent’ score and meet the highest building regulations in terms of environmental impact. This classification was achieved as a result of the application of solar panels on the roof of our facility which will facilitate energy neutral cooling in the very near future.
Our Successes
Case Study Two
Total Produce Becomes Verified Origin Green Member
1.
Raw Material Sourcing:
Total Produce Ireland is introducing a 5 year technical plan improvement process. The first phase of the plan will focus on benchmarking our growers and developing criteria in order to improve quality, specialisation and future proof them. Phase two will improve quality and supplier management, encourage producer development and improve process development. By year five Total Produce will have a more effective process with 100% succession plans for growers and long term sustainability objectives for our growers. 2.
Manufacturing:
Total Produce Ireland has undertaken a companywide energy audit across all of its depots to identify cost saving areas
including investments in LED lighting. By 2020 Total Produce’s three largest depots will operate with 100% LED lighting. 3.
Social Sustainability
With sixteen regional depots, each of which is sourcing from local growers, serving local customers and employing local people, Total Produce is very much immersed in the local communities in which we trade all across Ireland. Engaging constructively in the social and economic fabrics of these towns and villages and guarding the environment we share is not only commercially necessary but wholly natural for a company as integrated into local Irish communities as we are. Total Produce Ireland has committed to increase boxes of fruit donated to the local community by 50% over the next 5 years. This will include donations to school programmes, athletic events and charity fundraisers.
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TOTAL PRODUCE - LET’S GROW TOGETHER
Total Produce became a Verified Member of Origin Green in 2018. Origin Green is the only sustainability programme in the world that operates on a national scale, uniting government, the private sector and food producers through Bord Bia, the Irish Food Board. Total Produce set out a five year sustainability plan based on three key areas:
Case Study Three
Total Produce’s Sponsorship Of Argofruta Bears Fruit
The creation of the Argofruta foundation reflects our joint commitment to environmental, social and governance practices and illustrates our understanding of how our long term relationship with the environment and important stakeholders such as communities, employees, suppliers and customers can enhance our business. The initiative focuses on four areas: •
Employee and local community needs.
•
The natural environment.
•
Direct customer concerns.
•
Final consumer needs.
An important first step in the work of the Foundation was the establishment of The Argofruta Daycare project which creates the physical space and opportunity for children and families to interact, play, learn and develop skills that very often are not encouraged at home or in school but which are worthwhile for the whole community, such as; sustainable
development, diversity and solidarity. 30 children of Argofruta workers attend each day with class split across two shifts; morning and afternoon to complement the children’s schoolwork. Two meals will be provided per day and dental and medical support will be provided. Activities will include storytelling, arts, music, gardening, games and recreational activities. Argofruta and Total Produce will fund 100% of the cost for the physical space for this project while contributions from stakeholders across the supply chain will also contribute to the monthly costs for teachers, food and materials. The activities are always related to a theme so that the children can contextualise them and understand exactly what it means to do them. The day of forklore, for example, was related to the legends of the São Francisco River. The children painted drawings of the history and culture.
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TOTAL PRODUCE - LET’S GROW TOGETHER
Agrofruta, a producer and exporter of premium quality exotic produce from Brazil of global renown joined the Total Produce Group in 2016. In 2017,Total Produce and Argofruta are, together, established the Argofruta Foundation- a body dedicated to funding and administering social initiatives on the ground in Brazil.
Case Study Four
Total Produce In The CommunityJunior Achievers Ireland Junior Achievement Ireland (JAI) is an initiative whereby professionals from successful Irish businesses are brought into local schools to teach basic skills to students and act as role models for the next generation of budding entrepreneurs. The programme encourages young people to remain in education and helps them develop the skills they need to succeed in a changing world. JAI is part of a worldwide organisation bringing entrepreneurship education to over 10 million young people each year. It was established in Ireland in 1996 and since then has built up a strong demand from schools throughout the country. Junior Achievement programmes help to create a culture of enterprise within the education system. It aspires to help young people prepare for the world of work, giving them skills in communications and preparing for interviews. Financial literacy programmes enable students to explore how to manage, protect and make the most of future salaries and as we move towards a knowledge-based economy, JAI also brings science and maths skills to thousands of young students across Ireland.
Programmes begin at primary school level, teaching children how they can impact the world around them as individuals, workers and consumers and continues through to secondary school, right up to age 18, preparing students for their future careers.
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In addition to Corporate Sponsorship of the scheme, Total Produce employees have volunteered to be “Business Volunteers” who are trained by JAI to go into schools to teach students valuable life and business lessons, the importance of education and study and, as importantly, to share their own experiences. Each volunteer is required to teach 1 class a week for 6 weeks. In supporting Junior Achievers, our hope is not only to contribute to the communities in which we trade but also to inspire the students participating in the Junior Achievers initiative. We hope also that, for our employees, participation will provide an opportunity to express themselves, contribute to their community and garner rewarding experiences outside the confines of the workplace.
TOTAL PRODUCE - LET’S GROW TOGETHER
2018 Sees Total Produce Sponsor Junior Achievers Ireland.
Our Successes
Case Study Five
Haluco Solar Pannels
TOTAL PRODUCE - LET’S GROW TOGETHER
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Case Study Six
Total Produce Invests In Environmentally Friendly LPG Autogas Fleet
This conversion yielded immediate and dramatic dividends in Environmental terms. When compared to a regular diesel fuelled lorry, each vehicle delivers: •
A reduction in diesel consumption of up to 35%.
•
A reduction in noise pollution of up to 10%.
•
A reduction in Greenhouse Gas emissions of up to 48%.
•
A reduction in NOx emissions of up to 45%
Des McCoy, Managing Director of Total Produce Ireland commented: “As Ireland’s largest fresh produce provider, we in Total Produce are committed to minimising our impact on the environment.
I know that this is a conviction that we share with our Grá group of local growers across the island, so it is particularly appropriate that the introduction of these vehicles coincides with the launch of the Grá range of local fruits & vegetables nationally.” Mark Gallagher, who together with brother Terry manages Gallagher Bros. Haulage added- “Efficient and innovative distribution has a central role to play in the fresh produce supply chain and we are very proud to lead the way in embracing this new technology and partnering Total Produce in this exciting venture.” Total Produce has also invested in a new fuelling station on site for the new LPG Autogas fleet to ensure optimum fuelling and monitoring.
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TOTAL PRODUCE - LET’S GROW TOGETHER
In what is a first in Irish agri-business, Total Produce has partnered with Gallagher Brother Haulage to convert a fleet of eight 40ft lorries from conventional diesel fuelled vehicles to BIO LPG Autogas.
Our Successes
Case Study Seven
Personal Development Academy
The talent pipeline will by supported with the implementation of an annual Key Talent Programme which launched in January 2018 with initial participants from the USA, Canada, Spain, Netherlands, Ireland and the UK. The programme is open to high potential employees across the group. Once accepted onto the programme participants will be supported in clarifying their key development needs and career goals and this will be enhanced with personality profiling and 360 feedback (which will be completed at the start and end of the programme). Each participant will be supported by an internal mentor.
The participants will work in small teams to enable the majority of their learning. In phase one of the programme the teams will take part in a business simulation exercise which will be delivered by Cranfield University (a highly respected international business school). The teams will learn to work in a virtual environment, utilising technology to communicate and share knowledge.
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Once the business simulation is complete the participates will come together for the first two day residential event. They will compare results and share learning from the first phase of the programme and they will be issued with ‘real life’ strategic projects. In phase two of the programme the participants will again work in small teams to address their strategic projects and they will present their findings and recommendations to senior executives at the second residential event at the end of the programme.
TOTAL PRODUCE - LET’S GROW TOGETHER
Our people vision is to recruit, develop and retain the best talent within our sector. One of the key pillars supporting this vision is the creation of an internal talent pipeline from which we will fill the majority of leadership positions in the future.
Our Successes
Case Study Eight
Avocado Light
“We have been importing avocados for decades. In all this time, many customers and consumers who are passionate about this fruit have regretted not being able to incorporate it more often into their diet. Others directly pass up on their nutritional advantages because these don’t compensate for their high caloric value,” points out Ramón Rey, director of the International and Marketing area of Isla Bonita. “It is our responsibility to bet on fruits with the nutritional properties that our clients and consumers expect, as well as on the new flavours that gastronomy lovers want to experience,” he adds. There is currently an avocado craze in many parts of the world, especially for the Millennial generation. It seems that everything that has to do with this fruit is welcome, although some believe that the “avocado fever” is exceeding all limits. “Aguacate Light is of course a daring
product. We have launched a light fruit!” Until now, this label was reserved for processed products; never fresh, and this, like everything new, is revolutionary in itself. This variety has a mild flavour and a juicier and lighter pulp that makes it ideal for the preparation of smoothies, cold soup, gazpachos, cocktails, etc. So now, avocado can also be drunk. It is time to rediscover this fruit and experience the many alternatives it offers throughout the day.”
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In order to find avocados with a lower caloric content, Isla Bonita has analysed 32 varieties in 6 different countries, and not all have passed the test, only a few. “As fruit and vegetable experts, we know that there are countries whose avocados are different because of their race, variety and climatic conditions. Those avocados, which are common for those countries, have some very attractive nutritional characteristics that respond to these demands. Light Avocados are naturally grown in very specific climates of certain tropical areas, close to Ecuador, in Central America and in South America,” he explains.
TOTAL PRODUCE - LET’S GROW TOGETHER
The first Avocado Light has been presented in Spain. It is a product marketed under the brand Isla Bonita, from Groupo Eurobanan, which features a selection of avocado varieties with 30% less fat than the avocados that can usually be found in the market.
Our Successes
Case Study Nine
Kost Research Sweden
TOTAL PRODUCE - LET’S GROW TOGETHER
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International Sustainability Partners to the Total Produce Group CANADA
IRELAND
UNITED KINGDOM
NETH. POLAND GERMANY CZECH REP.
SLOVAKIA FRANCE
ROMANIA
SWEDEN
ITALY
UNITED STATES OF AMERICA
SPAIN
DENMARK
IRELAND NETH.
UNITED KINGDOM
GERMANY
CZECH RE
FRANCE
ITALY SPAIN
BRAZIL
N
POLAND INDIA
EP. SLOVAKIA
CSR Report 2018, Version 1.2
For more information, please visit www.totalproduce.com/our-values sustainability@totalproduce.com
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