Business and Facility Support Services

Our ability to operate smoothly is supported by a range of individuals and teams across a range of roles including administration, house services, finance, accounts, data analytics, facilities, information technology and payroll.

Ever mindful of our stewardship of funds, many of which are generously given by our sponsors & communities: we encourage the wide use of technology to drive performance, job satisfaction, efficiencies, and delivery of services. Investment in technology, from robust IT systems to oversee locations of staff, asset use and facilities’ maintenance, enables us to keep our staff and volunteers safe, to reduce costs, and to contribute to the health of our environment. Further planned investment includes a robust and integrated HRM (Human Resources Management) system. This will enable us to seamlessly capture the life cycles of staff from recruitment to exiting. Ensuring onboarding & offboarding, performance appraisals, wage & salary records, are centralised, transparent yet secure, and reduce burden.

We continue to meet our legislative and corporate responsibilities, partnering with local firms where possible, and ensuring all commercial transactions are transparent, justified, and negotiated appropriately.