Tourism Leadership Council membership packet
P.O. Box 10010, Savannah, GA 31412 . P 912.232.1223 . F 912.236.8821 .
tlc@tourismleadershipcouncil.com
TLC S ta f f Michael T. Owens President/CEO
Molly Swagler Vice President of Communications
Briana Manion Executive Assistant
Claire Sandow Communications Coordinator
Jan Gourley Savannah Food & Wine Festival Director
Ron Scalf Member Services & Sales Manager
Gordon Gourley Savannah Food & Wine Festival Manager
TLC E x ec u t i v e C o m m i ttee Mitch Linder Chairman General Manager, The Brice: A Kimpton Hotel Brendan Ferrara Chair-Elect Dean, Savannah Technical College Marty Johnston Treasurer Deputy City Manager, City of Savannah
Greg Kelly * Immediate Past-Chairman Executive Director, Savannah/Hilton Head Intl Airport Commission Paul Kennedy At-Large, Executive Committee Owner, Paul Kennedy Catering Mark Spadoni * At-large, Executive Committee General Manager, Westin Savannah Harbor
Whip Triplett * Secretary Executive Vice President, North Point Hospitality
TLC B oa r d
of
D i r ecto r s
Fredia Brady Senior Director of Sales and Marketing, Savannah International Trade & Convention Center Charlie Brazil * General Manager, Old Town Trolley Kristin Detwiler President/Owner, Savannah Destination Management Capt. Ben Herron Precinct Commander, Savannah-Chatham Metropolitan Police Department Marcie Hill * Director, City Market
Diana Morrison President, Advertising Specialty Services Jamie Parks Food & Beverage Director, Savor Savannah Kal Patel President, C.O.O., Image Hotels Kimberly Phillips Assistant Director, City Market Michael Plummer * Sales, Yates-Astro * denotes past chairs
Dear Tourism Partner, Thank you for your interest in joining the Tourism Leadership Council (TLC). The TLC serves as the leading trade organization for the second largest industry, tourism. With 13 million visitors a year, most people in Savannah are affected by tourism. Not surprisingly, there are 24,000 tourism workers who represent this $2.5 billion dollar annual economic impact. Whether you are a restaurant, a retail shop, a hotel, an attraction, or you want your business to be more related to the industry, this membership will help you to make connections with the decision makers of tourism. As a member, we have a series of benefits that are highlighted in this packet. Each of these programs and activities are designed to assist in strengthening your business. And, we are always looking for ways to do more for you. With the TLC, the business retains the membership rather than an individual. So, all of your employees are TLC members. We are excited to see you join us at the Tourism Leadership Council. Call me at 912.232.1223 if you have any questions. We look forward to working with you!
For Tourism,
Michael T. Owens President / CEO Tourism Leadership Council
{We are dedicated to making you never feel like you are alone.}
VOICE FOR THE INDUSTRY At the Tourism Leadership Council, we work hard to represent you so that your business can focus on what you do best. In our advocacy efforts, we call upon the years of expertise and countless connections and relationships of our Board of Directors and staff. Those relationships include government representatives and industry insiders. We also sit on many task-forces, committees, and boards that make the big and small decisions that affect your business.
TLC Member B enefits
M e m be r C o n n ect i o n s
• Foster relationships with industry leaders, decision makers, and peers. • List and link your website on the TLC website. • Build relationships with leaders in business and government. • Participate in TLC classes and events throughout the year. • Obtain online username and password to exclusive content on our website. • Receive e-newsletter and regular emails with valuable information relevant to your business.
M e m be r S av i n g s
• Capitalize on member rates at connection luncheons, educational seminars, food and beverage trainings, and marketing opportunities. • Receive one free job posting a month on jobsinsavannah.com. Discounts on additional postings. • Save on advertising in our coffee table book, Savannah: A Southern Journey, and our concierge dining directory both featured in area hotels. • Apply for the Good Samaritan fund that provides financial assistance to members in need.
M e m be r P r o m ot i o n s
• Participate in the Savannah Food & Wine Festival with many promotional opportunities and competitions for coveted awards. • Encourage members to visit your business with member deals and specials. • Distribute flyers and make announcements at connection luncheons. • Take part in our tourism awards honoring outstanding organizations and individuals. • Involve your business in the TLC job fairs and connect with new talent.
estaurant /R etail M embers Restaurant/RRetail Members • Receive representation at city/county meetings and task forces, so you don’t have to attend every meeting that affects your business. • Advertise to our 7.3 million overnight guests with our high end-coffee table book, Savannah: A Southern Journey, and the leather-bound Concierge Dining Directory featured in area lodging properties. • Make connections with industry professionals who are looking for the right restaurant/retail partners.
Lodging odging PProperty ropertyMM embers embers • Showcase our hardback coffee table book, Savannah: A Southern Journey, in each of your rooms at no charge. If you run out, we will send you more. • Feature our leather-bound concierge dining directory in your lobby at no charge. We handle all maintenance of the book as well. • Empower your employees through TLC’s Coastal Concierge Association, a professional organization that educates front desk personnel through our certification program and networking mixers.
I ndustry -R elated M embers Industry-Related Members • Make business connections and develop viable relationships with the decision makers of a $2.5 billion industry in Savannah. • Feature your events and specials with the guest relations staff at area lodging properties, restaurants, and at TLC Connection Lunches and socials. • Discover creative ways your business can connect with the 13.2 million visitors and the companies that are currently serving them.
Ways
to
Connect
TLC Connection Luncheons
Build bonds with industry professionals at the TLC Connection Luncheons. At the luncheons, a dynamic speaker discusses important issues related to tourism. Both luncheons and socials give you time to connect with industry professionals, and they feature different venues for you to check out.
I AM TOURISM
The I AM TOURISM campaign focuses on your employees. With this program, all of your workers will be offered the opportunity to invest in themselves with a substantial return on a minimal investment. That investment will get them the I AM TOURISM card, a discount card that offers everything from childcare, health screenings, and a myriad of discounts for life’s necessities. We offer discounts when businesses buy cards in bulk for their employees.
Savannah Food & Wine Festival
Set in November, this week-long festival features the best of the best of food and wine in Savannah and around the Southeast. Events such as the Celebrity Chef Tour, featuring James Beard Award-winning chefs, Taste of Savannah, and the River Street Stroll are a popular draw for the festival, which attracts both local and outof-town guests. TLC member businesses can participate and sponsor events while also showcasing their cuisine. The Savannah Food & Wine Festival is also an event to help the community. The 2014 festival raised more than $50,000 for local charities like the Savannah Harbor Foundation, United Way of the Coastal Empire, and the West Broad Street YMCA.
More Ways
to
Connect
Tourism Awards & Scholarship Dinner
Early in the year, we set aside time to honor some of the 24,000 people who work in tourism in Savannah. Those who have made a strong impact on tourism receive awards, and several students accept scholarships to pursue education in hospitality and tourism. Over the years, we have awarded more than $60,000 in scholarships.
TLC Golf Tournament
Held every year in the spring, this golf tournament boasts tourism professionals who know how to have a good time. Last year, players and participants had three square meals and drinks (adult and otherwise) around each corner. It’s the perfect way to have fun and make business connections on the links. The TLC golf tournament raises money for the TLC scholarship fund.
Coastal Concierge Association
The success of our city’s concierge depends on how well they connect and provide for our guests. The Tourism Leadership Council is helping this group of hotel frontline workers reach that success through the Coastal Concierge Association. Mixers are held regularly and begin with an interactive lesson about frontline customer service. Various businesses host the group to show off their products or services to a focused group of people who recommend these products and services to our guests. The Coastal Concierge Association also offers a certification program for frontline employees with six classes that cover topics such as customer service, professionalism and experience planning.
MEMBERSHIP APPLICATION organization
date applied
mailing address (city, state, zip) physical address (city, state, zip)
business phone
mobile phone
fax number
email address
website address
owner or primary officer
title
tlc billing contact
title
Please list additional employees on back or send in separate file. All employees are TLC members.
number of employees
Dues Information Minimum dues are $220 and maximum dues are $1320, regardless of category. For owners of more than one business, dues for the first business are full price and dues for additional businesses are half the regular amount. (Full price dues apply to the largest amount.) Membership goes from March through February, corresponding with the tourism community’s busy season. For new members, dues are pro-rated on a monthly basis. Please call the TLC office if you need assistance calculating your dues. Please indicate the number of rooms, seats or employees for the category that applies to your membership: lodging properties
number of rooms
restaurants
number of seats
Larger hotel properties (100 rooms or more) Motels, Inns and Bed & Breakfasts
1-50 Seats 51-150 Seats More than 150 seats
$4.95 per room $3.30 per room
$220.00 $330.00 $440.00
industry-related business
1-10 Employees 11-35 Employees 36-75 Employees More than 75 Employees
$220.00 $330.00 $440.00 $550.00
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______ ______ ______ number of employees
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Payment Information
$___________ pro-rated dues $___________ (for new members joining Feb. - Dec.) ___check enclosed (made payable to Tourism Leadership Council) ___charge my credit card American Express Discover Mastercard Visa card number____________________________________ expiration date_______________________________ signature_______________________________________ billing street #_______________________________ billing zip code___________________________________ security code________________________________ annual dues
P.O. Box 10010, Savannah, GA 31412 . P 912.232.1223 . F 912.236.8821 . tlc@tourismleadershipcouncil.com
ADDITIONAL EMPLOYEES Name
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How did you hear about the TLC? referred by__________________________________ business name__________________________________ i suggest the following business be contacted regarding TLC membership ________________________________ contact name _____________________________________ phone __________________________________ P.O. Box 10010, Savannah, GA 31412 . P 912.232.1223 . F 912.236.8821 . tlc@tourismleadershipcouncil.com