POLICIES/PROCEDURES

GENERAL PHOTO/VIDEO LIABILITY DISCLOSURE INFORMATION Photographs and video may be taken of participants during a class Pre-registration with payment or program, and these photographs and video may be used for is required for program Town of Danville publicity purposes. participation. Payment must accompany registration form. RAINOUTS AND CLASS MAKE-UPS The Waiver of Liability on the registration form must be signed prior to taking a class. Credit: Kevin Wong Whenever possible, make-ups will be given on those occasions when inclement weather or instructor illness requires that a class be cancelled. See instructor at next scheduled meeting for make-up date. Advise Town staff if participant has a disability or allergy requiring special accommodations. No refunds (whole or partial) can be given for classes missed by the student. Class registration form may be sent ahead of registration date. All class registrations submitted prior to the first day of registration WAITLISTS will be entered on the appropriate registration date, with no Waitlists will be created once a class has reached maximum priority given. enrollment. If space becomes available, you will be called. AMERICANS WITH DISABILITIES ACT WITHDRAWALS (CREDITS/REFUNDS) In compliance with the Americans with Disabilities Act (ADA), Requests for withdrawal will be honored if requested no later than the Town of Danville encourages those with disabilities to seven business days prior to the first day of class. There will be a $5 participate in our programs. If you have any special needs that withdrawal fee assessed for each activity. require specific accommodations so you can fully enjoy our classes Requests made less than seven business days prior to the first day and programs, call 314-3400. of class must be submitted in writing and will be considered on an COURSE CANCELLATION individual basis. When registration falls below the minimum enrollment required, A $20 processing fee will be charged for processing refunds made it may be necessary to cancel a class or program. At the time of by check. We do not provide cash refunds. cancellation, the Town will initiate a full refund. Check refunds Withdrawals for sports leagues may be approved if a team may take 4–6 weeks. can be replaced before the first game. RESIDENCY STATUS CLARIFICATION Those living outside the Danville Town limits include residents of the communities of Alamo and Diablo, and Alamo Creek, Bettencourt Ranch, Blackhawk, Bryan Ranch, Monterosso, Shadow Creek and Whitegate housing developments. The program and facility fees cover a large portion of the actual costs, though Town of Danville residents also partially support the classes, events and facilities through their property tax assessments. Because of this, those program participants and individuals reserving Town facilities who live outside of Danville pay an additional non-resident charge. If you have any questions about this information, call 314-3400.

Special Notice to Alamo Residents living in the Alamo County

Service Area R-7A: all R-7A residents are eligible to register for Town-sponsored programs scheduled at Hap Magee Ranch Park during the resident registration period. Non-resident fees still apply for these classes and activities. Call 314-3400 for more information.