MEET TOWNSVILLE North Queensland
Meeting and Event Planners’ Guide
Townsville Meeting and Event Planners’ Guide This Meeting and Event Planners’ Guide has been prepared by Townsville Enterprise – North Queensland’s registered Economic Development Organisation, Tourism Organisation and Convention Bureau. Townsville Enterprise Limited ABN: 58 053 020 536 Address PO Box 1043, Townsville QLD 4810 Phone +61 7 4726 2728 Fax +61 7 4726 2700 Email tel@tel.com.au Web w ww.townsvilleenterprise.com.au www.townsvilleconventionbureau.com.au www.townsvillenorthqueensland.com.au Front cover feature image by Megan MacKinnon Private beachfront dinner for incentive delegates at Horseshoe Bay, Magnetic Island. Refer to the ‘Townsville North Queensland Incentives’ section of this book for more information. Updated September 2017
Contents 053 Townsville Central Hotel 053 Brothers Leagues Club Townsville 005 Townsville North Queensland
054 Billabong Sanctuary
006 Access Townsville
055 Reid Park
007 Digital Townsville
056 Townsville Stadium
008 New and Future Development
057 SeaLink Queensland Private Charters
010 What’s On in Townsville 2017
059 Townsville Bulletin Square & Victoria Bridge
012 Industry Links
060 Strand Park
014 Field Trip Opportunities
061 Jezzine Barracks 062 Botanic Gardens 064 The Burdekin Shire
016 How can we assist?
065 The Hinchinbrook Shire
017 Townsville Enterprise Bid Fund Partners
066 The Charters Towers Region
018 ADC Forum – Northern Development Summit 2014 020 Local Government CEO Group Meeting 022 Queensland Mining Industry Health & Safety Conference
069 Support Services
024 LiveXchange 2013
070 Visitor Services 071 Support Services Listing
029 Corporate Social Responsibility (CSR) 030 Caring for Country
077 Townsville North Queensland Incentives
032 Wildlife Conservation
078 Case Study – Time out in Townsville
034 Citizen Science
080 Access All Areas
036 Leaving a Legacy
081 Food and Wine Indulgence 082 Special Places in Nature 083 Tropical Island Hopping
039 Venues and Accommodation
084 Legendary Leaders
040 Venues and Accommodation Index 042 Townsville Civic Theatre 043 Riverway Precinct
087 Pre and Post Touring
044 The Ville Resort–Casino
088 Townsville North Queensland
045 Townsville Entertainment & Convention Centre
090 Restaurants
046 Rydges Southbank Townsville
091 Magnetic Island
047 Mercure Townsville
092 Great Barrier Reef
048 Hotel Grand Chancellor Townsville
094 Paluma and the Northern Beaches
049 JAM
095 Hinchinbrook Shire
050 and Apartments Townsville
096 Burdekin Shire
051 Quest Serviced Apartments
097 Charters Towers and Ravenswood
052 Peppers Blue on Blue Resort Magnetic Island
098 Attractions, Tours and Activities Listing
053 Reef HQ Aquarium
This document is compiled by Townsville Enterprise Limited. Every care is taken to ensure that content is current and factual at the time of release. Townsville Enterprise Limited takes no responsibility for errors, changes or omissions.
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Welcome
As Mayor of Townsville and a resident for more than 30 years now, I am passionate about our city and way of life. Strategically located at the centre of Northern Queensland, Townsville offers an unrivalled lifestyle and spectacular natural attractions, without sacrificing the benefits of the city. Not only are we geographically blessed, offering exciting and diverse experiences with a mix of reef, outback, rainforest and beautiful beaches, this is capped off by some 300 sunny days a year. What could be better than that? We have a population of some 190,000 and rising, making Townsville the largest urban centre in northern Australia. That growth has been sustained by our diversified industries including minerals processing and mining services, defence, government, tourism, tropical research and education. Townsville is the events capital of Northern Queensland and home to two national sporting teams, the North Queensland Cowboys (National Rugby League) and the Townsville Fire (Women’s National Basketball League). In July, the city comes alive to the roar of Supercars as it hosts the Townsville 400. From the glamour of the turf at the Townsville Cup, through family fun on Show Day or a visit to Cotters Markets, every weekend has events to entertain and delight locals and visitors. National drawcards include the McDonald’s Townsville Running Festival in early August, then first-class sailing with the SeaLink Magnetic Island Race Week beginning late August.
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In contrast there’s a wide range of cultural and artistic pursuits of national and international calibre. This year we will host the Savannah Writers Up North Literary Festival (25–28 May), the annual Australian Festival of Chamber Music (28 July–5 August) and the Strand Ephemera sculpture show (28 July–6 August). Our environmental credentials are also notable and we are proud of our award-winning smarter, greener and more sustainable initiatives. I commend the Townsville Events and Meeting Planners’ Guide to you and invite you to consider our city to host your next conference, convention or event. Townsville has something for everyone. Whatever the size of your gathering, the Townsville Enterprise Convention Bureau will work with you every step of the way to offer a marvellous range of venues, locations and day trip options and deliver an event your clients and delegates will find memorable.
Cr Jenny Hill Mayor of Townsville
Welcome to Townsville North Queensland. With a strong agricultural region, one of Australia’s largest Military bases, Queensland’s third largest multi-cargo port and home to world class research centres and experts in the marine sciences field, Townsville offers unique opportunities to link your conference to well sought after speakers, research, field trips and case studies. The industry linkages to your conference are second to none. The landscapes and touring opportunities are remarkable and Townsville’s event venues and support services rival those of any capital city. Whether you are seeking a small and intimate space, an open outdoor dining option or high tech conference venue, the Townsville Enterprise Convention Bureau can assist you in finding the perfect venue to fit within your requirements. In Townsville we understand that conferences are more than just a few presentations and workshops. Conferences are a conduit to learning, networking and increasing the profile of your company, association or group. To give your next
conference an edge, help build your conference reputation and provide a unique team building and networking experience, Townsville North Queensland offers a variety of Corporate Social Responsibility (CSR) Programs for your delegates. Help to restore and enhance fragile ecosystems, protect Australian wildlife, make a real difference to conservation and leave a legacy that will remain long after the delegates return home by participating in one of 10 CSR Programs. As you begin to plan your next event or conference in Townsville North Queensland, contact the Townsville Enterprise Convention Bureau team for the local insights and advice to assist in making your next North Queensland event a resounding success. The Townsville Enterprise Convention Bureau looks forward to welcoming you and your delegates to Townsville North Queensland in the near future.
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The Strand, Townsville by Megan MacKinnon
Townsville North Queensland Are you curious enough to discover Townsville North Queensland?
Magnetic Island, Charters Towers, Palm Island, the Burdekin and Hinchinbrook comprise the Townsville North Queensland region.
Townsville North Queensland is a place to ramble, roam, explore and uncover an interesting, eclectic collection of destinations and attractions. It boasts reefs and islands, outback and wetlands, rivers and rainforest, history and heritage – all within a short drive of one of Australia’s most bustling cities. Townsville North Queensland rewards your curiosity.
With a strong economic base and diverse industry sectors, Townsville North Queensland offers great industry linkages and learning opportunities for conferencing and trade delegates. Events can leverage renowned academic professionals and key industry leaders based in the region, as well as opportunities to discover industry leading research centres, projects and operations.
With a population approaching 240,000, Townsville North Queensland is a vibrant region. The commercial hub of the region is Townsville which has more than 800 accommodation and dining outlets*, over 1,400 retailing destinations with a focus on being unique to Northern Queensland, over 3,000 hotel rooms**, spectacular and diverse events and entertainment and a wide range of attractions and tours. Outside of Townsville,
With spectacular Queensland weather, contemporary and unique conferencing and event venues, Corporate Social Responsibility (CSR) programs, incentive programs and world class attractions and dining on offer, Townsville North Queensland will leave a lasting impression for your next event. * Source: ABS report 81650 Counts of Australian Businesses, including Entries and Exits, Jun 2011 to Jun 2015 ** Source: ABS report 86350DO001_201516 Tourist Accommodation, Australia, 2015–16
Where is Townsville North Queensland?
Townsville North Queensland
Townsville CBD by Budd Photography
Townsville North Queensland Average Temperatures 31.4 Max. (°C)
24.3
31.1 24.1
30.7
23.0
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29.7
20.6
27.7
17.7
25.6
14.7
25.1
13.7
26.1
14.7
24.3
17.4
29.5
20.7
31.5
28.9
22.9
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Townsville North Queensland Average Days of Rain 11.6
12.7 9.6
Days of Rain
Source: Bureau of Meteorology December 2016
5.4
3.6
2.4
1.9
1.5
1.3
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7.3
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Access Townsville With over 23,000 airline seats weekly, it has never been more convenient to access the Townsville North Queensland region. Each year Townsville welcomes over 1.6 million passengers via major airlines, with direct flights from Brisbane, Cairns, Darwin, Sydney, Melbourne and regional Queensland centres.
Getting into the city Townsville Airport is located only 10 minutes from the city with a number of different transport options available. Car hire options are also available at the airport terminal. Townsville Taxis are available and are renowned for their prompt service and affordable fare charges.
Townsville Flight Map
Townsville Airport to Townsville Entertainment and Convention Centre
Port Moresby Bali
5.5km
$16.84–$19.84
Darwin
Mount Isa
TOWNSVILLE Mackay Rockhampton Toowoomba
Brisbane
Gold Coast
Sydney Melbourne
Source: Taxi Fare Calculator
Average Flight Times
Cairns
Cairns
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Mackay
1hr
Port Moresby
1hr 50min
Toowoomba
1hr 50min
Brisbane
1hr 55min
Sydney
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Darwin
2hr 45min
Melbourne
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Bali
4hr 35min
Townsville Airport by Through The Looking Glass
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Catch up on emails, check out the latest news or tell the world how much you love Townsville through social media at one of these free Wi-Fi enabled hot spots. Download the Queensland App to find them while you are in Townsville.
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As a vibrant corporate city, Townsville is well suited for the business traveller, with high speed Wi-Fi available either free of charge or at very affordable rates across the city in most of the major venues. Providing your delegates with internet access during your event allows them to keep in touch and up to date while out of the office.
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Brothers Leagues Club Townsville
The Ville Resort–Casino
Rydges Southbank Townsville
Castle Hill
(1 hour free for hotel guests)
(conferences only)
City Oasis Inn (free for guests) CityLibraries - Aitkenvale CityLibraries - Flinders Street CityLibraries - Thuringowa
Mercure Townsville
The Qantas Club – Townsville Airport
(30mins free for guests in the lobby)
Tony Ireland Stadium
Peppers Blue on Blue Magnetic Island
Townsville Bulletin Square – Flinders Street
(complimentary in conference room)
Townsville Central Hotel
Perc Tucker Regional Gallery
JAM
Riverway Arts Centre
Townsville Civic Theatre Townsville Stadium
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New and Future Development City Lane Status: Completed
and conferences and will be the home of the North Queensland Cowboys NRL team. The Stadium will be operational and ready for the 2020 NRL season.
City Lane is Townsville’s first creative laneway precinct. The cosmopolitan dining and entertainment hub features a selection of hand picked concept venues dotted amongst exposed brickwork from the original buildings, cobblestone paths and a range of commissioned street art from internationally acclaimed and local artists. Since opening in June 2014, City Lane has become a vibrant gathering point popular with locals and visitors alike, who are drawn to this new way to dine, drink and discover in the heart of the CBD. Stadium and Entertainment Centre Status: In Progress The $250M Townsville Stadium funding provided by the City Deals Commonwealth Government initiative, Queensland State Government, Townsville City Council (Land and support infrastructure) and the NRL will be the catalyst to redevelop 48 hectares of waterfront land in Townsville’s CBD. 25,000 seat venue with have a distinct North Queensland feel with world class facilities for showcasing national and international sporting events, host major music events, festivals
North Queensland Stadium Concept
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The Entertainment Centre that will complement the Stadium will be realised as part of stage two of the development. Funding for this stage of ISEC development is being considered from both private and government organisations. Airport Refurbishment and Expansion Status: In Progress The $40M refurbishment and expansion of the Townsville Airport will enhance the travellers travelling experience while building on the increasing international focus of the airport. The highlights include: Reconfiguration of the existing international departure lounge to function as a swing international/domestic lounge for arrivals/departures area Increase the overall capacity of the seating areas in the arrivals/ departures area U pgrade and expansion of the security screening area to reduce congestion
Townsville Airport Redevelopment Concept
R ationalisation of the existing check-in area to accommodate additional check-in kiosks
Great Barrier Reef Cultural Centre Development Status: Short Term (2017)
T he addition of new shop front spaces.
The planned $49M development will be positioned between the Reef HQ and the Museum of Tropical Queensland. The development will house the Cultural Centre, a marine science learning centre coupled with retail outlets and restaurants. The development will enhance the current educational and Edu tourism facilities in the area by adding a cultural relevancy of the Reef and the North Queensland cultural history.
E xtension of the upper concourse to provide two new club lounge facilities and help meet the growing needs of business travellers The Ville Resort–Casino Redevelopment Status: In Progress A 35M redevelopment of Townsville premium hotel and casino is underway. The redevelopment includes: C asual dining outlets N ew restaurant and bar design including indoor and outdoor dining R aised infinitely pool surrounded by elevated timber terrace
Cornerstone Building – James Cook University Status: Potential James Cook University Discovery Rise development is out of the box thinking that will integrate the University with the Townsville Community, the Cornerstone building will be one part of the $5B development. The Cornerstone Building, estimated to be worth $45M is planned as a mixed use accommodation building containing serviced apartments, medi-hotel, short stay accommodation, conference facilities, a bar and a restaurant.
N ew Conference pavilion to seat 700 people
The Ville Resort–Casino Redevelopment Concept
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What’s On in Townsville 2017 APR
Adventurethon Magnetic Island (Multi-sport competition)
MAY
Nitro Circus Live 20 May
1 Apr
Groovin the Moo 2017 (Music festival)
Townsville MTB Festival 29 Apr – 5 May
JUN
Townsville Fashion Festival 25–28 May
30 Apr
Spartan Race Townsville
JUL
24 Jun
MagnetiCon – Townsville Pop Culture Event
Strand Ephemera 2017 – The North’s Sculpture Festival
3–4 Jun
28 Jul – 5 Aug
AUG
McDonald’s Townsville Running Festival
Intersport Townsville Triathlon Festival 18–20 Aug
OCT
SEP
6 Aug
7–9 Jul
Australian Festival of Chamber Music 28 Jul – 5 Aug
Burdekin Water Festival (Ayr) 2 Sep
SeaLink Magnetic Island Race Week
Great Barrier Reef Film Festival
31 Aug – 5 Sep
8–10 Sep
Rugby League World Cup
NOV
28 Oct – 5 Nov
YEAR ROUND
Supercars Townsville 400
PBR Iron Cowboy (Professional Bull Riding) 17–18 Nov
North Queensland Toyota Cowboys Home Games
Event, dates and venues are subject to change without notice. Please see townsvillenorthqueensland.com.au/events for the latest listings.
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From music to mountain biking, no matter your passion, the 2017 Townsville North Queensland Events Calendar has you covered.
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Industry Links ‘Townsville is unlike any other city in Australia. No other city of comparable size has quite the connection into the future prosperity of the Australian nation as does Townsville.’ – Bernard Salt (leading Australian advisor on demographic trends) Townsville North Queensland offers a diverse, resilient and prosperous economic base that thrives on growth. Townsville is the Capital for Northern Australia, with a fast stable growing economy and has increased the Gross Regional Product over the past five years by almost 10% to $13.5B (REMPLAN 2016 April). Diversity continues to be the underpinning factor for the region’s economic strength. The largest industry is Rental, Hiring and Real Estate, representing 14.1% of the economy followed by Public Administration and Safety, and Manufacturing. Around half of the region’s GRP is shared across the five largest industries. Townsville Population The most recent projections show the Townsville North Queensland region is expected to reach a population of 361,098 by June 2036, an increase of 1.9% per year over 20 years. Townsville is expected to have 314,362 persons, with an annual growth rate of 2.3% per year. (ABS Population Stats)
redevelopment project completed. A $5 million clinical training school Townsville Mater Hospital includes a simulated ward and resuscitation room with five mannequins. It also offers four tutorial rooms and a 120-seat conference centre. This training facility offers life-like work experience to keep medical students and graduates abreast of the latest technologies and procedures. Agriculture Townsville North Queensland has a booming farming and livestock sector and is recognised as one of Australia’s premier agricultural areas. The Burdekin is one of Australia’s largest sugar cane producing areas, with 80,000 hectares of land dedicated to this crop, with cane yields among the highest in the nation. Additionally, the Burdekin harvests onethird of the nation’s mangoes and also produces capsicums, zucchinis, pumpkins, corn, melons and an array of other fruit and vegetables. Charters Towers to the west of Townsville is recognised for its quality beef industry. Marine Science
Health Services A range of health and welfare services is available across the Townsville North Queensland region with Townsville providing the largest proportion of services. Townsville offers both public and private hospital options. The Townsville Hospital specialises in: C ardiac
O ncology
O bstetric
M ental health
G ynaecological
N eonatal
P aediatric
A llied health
N eurosurgical
A naesthetic
O rthopaedic
I ntensive care
The Townsville Hospital is the major teaching hospital for James Cook University’s Schools of Medicine, Nursing and Allied Health and for TAFE Queensland North. Maintaining a linkage with the local training facilities ensures that Townsville health services attach a continual influx of medical professionals to cater for the growing population. The Hospital continues to expand with the first four stages of the $449M
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Townsville North Queensland offers access to world class experts and research centres within the marine science field. With the Great Barrier Reef on Townsville’s door step it is home to the headquarters of the Australian Institute of Marine Science and the Great Barrier Reef Marine Park Authority. Both organisations work to build capabilities in marine biodiversity and protect, conserve and develop the Great Barrier Reef Marine Park. Education and Innovation Expansions in the region’s tertiary education sector continue to be a major pillar of the Townsville North Queensland economy. The value-added contribution of the Education and Training industry to the region’s GRP is approximately $746.7M, around 6.1% of the region’s total GRP. The sector has increased by $46M from January 2015. Townsville’s future in education is looking bright with a number of innovations and facilities in planning: > University Linked High School A co-located high school at James Cook University (JCU) Townsville campus could act as a ‘lighthouse school’ in
TOWNSVILLE NORTH QUEENSLAND
GROSS REGIONAL PRODUCT
Townsville North Queensland, demonstrating evidence basedteaching practices in an innovative environment and encouraging tertiary attainment in Northern Queensland, which is currently lower than the State average. The school would be an important contribution to the Townsville Knowledge Precinct being developed, which already capitalises on the value of co-location and includes the Townsville Hospital, Commonwealth Scientific and Industrial Research Organisation (CSIRO), Australian Institute of Marine Science (AIMS), Tec-NQ, ACT for Kids, JCU research entities and other new elements in development. Through the use of either new or existing boarding facilities on campus, a JCU High School would provide opportunities for students across the broader North Queensland region, particularly to Indigenous and non-Indigenous students in rural and remote areas. It would also provide the opportunity to cultivate ‘international mindedness’ through the recruitment of international students, paying particular attention to JCU’s international market and opportunities therein. > Technology & Innovation Centre (New Engineering Centre)
> Discovery Rise Discovery Rise is James Cook University’s vision to create an integrated residential and knowledge community on its Douglas Campus. This long term project reached its first milestone in 2013 with the opening of the Clinical Services Building, combining a dental and hospital training facility with public and private health facilities and major retail outlets. When the project is fully realised, JCU will be home to a residential community connecting the University’s education and research facilities and the adjacent hospital and healthservices with a range of community and commercial facilities. Heavy Industry Townsville North Queensland is a services hub for the Northern Australia mineralisation regions with Billions worth of mining, construction and infrastructure projects either underway or proposed for the region. Two major mineral processing plants operate within the region. The Port of Townsville is a catalyst and partner in establishing and developing trade within Northern Queensland and is Queensland’s third largest multicargo port.
The engineering building will be a contemporary complex designed to meet the future need of the College of Science, Technology and Engineering.
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Field Trip Opportunities Tour Name: Black Tiger Prawn Farm Program Duration: 2 hours Maximum Group Size: 40pax Transport Included: Own transport required Areas of Interest: Aquaculture, Marine Science, Scientific, Regional Economies Overview of tour: Prawn Farming is the largest aquaculture sector in Queensland. Delegates have the opportunity to visit a family owned prawn farm located in Ayr within the Burdekin Shire, immediately adjacent to the Great Barrier Reef from where water is drawn to grow premium quality Black Tiger Prawns. The farm is capable of growing up to 1,000 tonnes of prawns per annum and services the large domestic markets of Brisbane and Sydney with plans to export to the SouthEast Asian market. Delegates will learn about the prawn farm processes including the strict attention to temperature control measures, grading and time taken in processing to ensure a premium quality product for the end consumer.
Pacific Reef Fisheries in the Burdekin
Tour Name: Hinchinbrook Sugar Tracks Program Duration: 1.5 hours Maximum Group Size: 15-20pax Meals: Morning tea is included Transport Included: Own transport required Areas of Interest: Agriculture (Sugar Cane), Regional Economies Overview of tour: Hinchinbrook is renowned for being the home of the world’s largest bulk sugar loading facility which reaches a lengthy 6km. Turn back the clock and discover the sweet but arduous toil that was the life of the sugar cane worker. Hinchinbrook Sugar Tracks brings to life a yesteryear that shaped the great pioneering cane community of Hinchinbrook. Delegates will enjoy the Sugar Tracks journey and ‘work the land’ via a walking tour, resting to enjoy a traditional Cane Cutters Smoko in the picturesque TYTO Parklands. Tour Name: Townsville City Council Sustainable Cities Tour Program Duration: 2 hours Maximum Group Size: 18 pax Transport Included: Can be provided by arrangement Areas of Interest: Sustainability, Building, Architecture, Town Planning, Local Government, Economic Development, Technology, Scientific Overview of tour: This tour brings together the idea of ‘fitting form to function’ whereby the better we design our buildings, facilities, precincts, neighbourhoods and communities, the better the livability and sense of place for the people living in them. This trip uncovers the importance of business and community partnerships including Townsville Solar City, Network Demand Management, Creek to Coral, IBM Smarter Cities and Energy Transformation Townsville.
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Flowering sugar cane in Hinchinbrook
Tour Name: Australian Institute of Marine Science Program Duration: 1.5 hours Maximum Group Size: 15pax Meals: Can be provided by arrangement (charges apply) Areas of Interest: Marine Science, Scientific, Economic Development Overview of tour: The Australian Institute of Marine Science (AIMS) is Australia’s tropical marine research agency. Located 50km from Townsville, the Institute’s Cape Ferguson site is the operational headquarters for around 200 marine scientists and support staff. With a primary focus on research to support the sustainable use and protection of Australia’s tropical marine resources, AIMS conducts research throughout the Great Barrier Reef, across northern and north west Australia and as far south as Shark Bay in Western Australia. Visitors to the Cape Ferguson headquarters, escorted by the volunteer tour guides, are provided with a video-based presentation that illustrates AIMS’ key research activities and operational background before taking a tour of the site. Science displays are discussed before visiting the Institute’s Engineering facilities and the National Sea Simulator. Guests should wear enclosed footwear, bring a hat, and be prepared to walk distances of up to 250m. Facilities are available for those with accessibility issues.
Sea Simulator by John De Rooy
Tour Name: Texas Longhorn Wagon Tours – Outback Tourism Program Duration: 2 to 3 hours Maximum Group Size: 50pax Meals: Chuck Wagon Smoko – billy tea, juice, water, camp oven samper, ANZAC biscuits, Texas brownies Transport: Own transport required Areas of Interest: Tourism, Agriculture (Beef), Small Business Overview of tour: Delegates will enjoy a unique experience on a Texas Longhorn wagon tour and see how a small grazing property has successfully diversified into tourism. Michael and Lynda Bethel own and operate a 1,100 acre property, Leahton Park, and have the largest herd of purebred Texas Longhorn cattle in Australia and own the 2013 Guinness world record holding steer whose horns measure 2.90m from tip to tip. Commercial Brahman steers are also run on Leahton Park. The tourist attraction – Texas Longhorn Wagon Tours and Safaris – operates for around six months of the year. An experience includes billy tea and damper cooked in the camp oven, horse drawn wagon ride to view the Texas Longhorn cattle, American Bison, Water Buffalos and a tour of the Bethel Saddlery saddle shop.
JR, the award-winningTexas Longhorn steer
If you would like a customised industry tour for your conference please contact the Townsville Enterprise Convention Bureau
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How can we assist? The Townsville Enterprise Convention Bureau provides a complimentary service that is the first point of contact for meeting planners interested in sourcing information about the Townsville North Queensland region. The Convention Bureau acts as the facilitator between local conference venues, accommodation houses, service providers and other professional services and offers industry expertise, efficient and effective support for your event. The team at the Townsville Enterprise Convention Bureau can assist with:
Familiarisation Tours and Site Inspections The Townsville Enterprise Convention Bureau can provide the services you need to truly experience and immerse yourself in the destination before hosting your event. The Bureau can coordinate a customised site inspection program or you can join one of the Bureau’s regular familiarisation tours as a qualified buyer. Events Toolkit
Bid Preparation Looking for a new destination to host your next event, but not sure where to start? The Townsville Enterprise Convention Bureau can create a professionally presented bid document, aligned to your client’s needs. Let us do the hard work for you by sourcing quotes, developing event venue ideas and sourcing contacts for all your support service needs.
The online Townsville Enterprise Convention Bureau Events Tool Kit is comprised of promotional collateral, fact sheets and resources to help you attract more delegates to your conference or event. Standard design templates and media release templates are available for download and can be customised free of charge. Corporate Social Responsibility (CSR) for Business Events
Townsville North Queensland Bid Fund Are you seeking financial assistance to bring your next business event, conference, sporting event or major event to Townsville North Queensland? Your event may be eligible for support through Townsville North Queensland’s newly established event Bid Fund.
Corporate Social Responsibility within conference programs is a great way to build corporate awareness, give back to the local community and showcase sustainable practices. Let the Townsville Enterprise Convention Bureau package a CSR Program to suit your client’s requirements, by providing your delegates with a team building experience that gives back to local initiatives and programs.
Delegate Boosting Other Programs The Townsville Enterprise Convention Bureau wants your event to be an outstanding success and will work with you along the way to ensure a positive attendance. The Bureau can help with any promotional and marketing support by orgainising visitor information packs, postcards aligned to the destination brand and promotional videos.
Whether your client is looking to offer a partner program, a pre or post touring program or an industry specific field trip, the Townsville Enterprise Convention Bureau can work with you to develop these programs by using its extensive local networks and expertise.
Delegates performing Reef Health Assessment Training at Reef HQ Aquarium by Megan MacKinnon
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Townsville Enterprise Bid Fund Partners
TO W N SV I L L E O N E Y R E
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Case Study #1 ADC FORUM – NORTHERN DEVELOPMENT SUMMIT 2014
In June 2014 ADC Forum gathered the most extensive group of Australian and international leaders and decision makers to develop a shared vision and action plan for the development of Australia’s northern regions. Townsville North Queensland was selected as the host destination as it has the capacity and the vision to be a major driver of northern development.
June 2014 Locations: The Ville Resort–Casino (formerly Jupiters Townsville Hotel & Casino), Townsville Entertainment and Convention Centre Delegates: 500 pax Estimated Economic Value: $600K
Townsville North Queensland is one of the fastest growing economies in Australia and has a strong industry linkage with agriculture, health, marine sciences and tourism. With access to internationally renowned speakers and discussion points, Townsville North Queensland offered the ideal location to host this interesting, inspiring and thought provoking Forum. The attractions of Townsville North Queensland, including the reef, islands, outback, rainforest, historical and military experiences were attractive to the conference organiser as it provided the delegates with plenty of options to enjoy and explore the region pre and post event. The Townsville Enterprise Convention Bureau assisted in organising a flexi-pass program offering discounted tours, services and accommodation for all delegates. A Visitor Information Booth run by Townsville Enterprise Visitor Information Centre Volunteers was set up for the duration of the Forum to provide delegates with information on the region.
Image by Budd Photography
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Social functions were held in an open marquee set on The Ville Resort–Casino poolside lawns, within a five minute walk from the Townsville Entertainment and Convention Centre. The poolside lawns are set among tropical landscaped gardens and boast stunning views of Magnetic Island and the Coral Sea. The Townsville Enterprise Convention Bureau assisted the organisers to provide a positive experience for delegates by suppling customised ‘Welcome to Townsville’ banners that were displayed at the Townsville Airport. Transport operators and hotel staff were issued with customised delegate welcome badges. This significant event showcased Townsville as a recognised key driver of economic and strategic development for Northern Australia and a leader of the development of the north.
Image by Budd Photography
Image by Budd Photography
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Case Study #2 2015 NORTH QUEENSLAND LOCAL GOVERNMENT ASSOCIATION ANNUAL CONFERENCE August 2015 Locations: Bwgcolman Community School, Freedom Park - Palm Island Delegates: 150 Estimated Economic Value: $120,900 Testimonial: “It was a privilege this week to be part of the first North Queensland Local Government Association meeting held in an Indigenous community - Palm Island. What a place�. - Greg Hallam, CEO Local Government Association Queensland
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In August 2015 the Aboriginal and Torres Strait Islander community of Palm Island welcomed around 150 delegates attending the North Queensland Local Government Association (NQLGA) Annual Conference. The NQLGA is the representative body for Local Governments in the North Queensland area, which encompasses the top half of Queensland and extends from Isaac Regional Council on the eastern coast, to Mount Isa City Council on the western boundary, and north to the Cape York Peninsula and the Torres Strait. The Association convenes two-day conferences each year with the Annual General Meeting of the Association forming part of the programme for the August 2015 conference. The location for each conference is determined on a rotational basis, with the member councils nominating to host the event. In 2015, the 3 day, 2 night conference was hosted on Palm Island, located 50 kilometres east of Ingham and 65 kilometres north-west of Townsville. The Island is one of 16 making up the Greater Palm Island Group and is situated in the Great Barrier Reef Marine Park. Palm Island consists of small bays, sandy beaches and steep forested mountains and has a resident community of about 5,000 people.
Delegates were welcomed with a traditional Welcome to Country and local dancers, followed by a sunset cruise of the Greater Palm Island Group. The conference program included more than 20 speakers including State and Federal Government Ministers, departmental officers, local government councilors and representatives of the private sector and organisations that do business with local governments. The conference concluded with a ‘Paradise under the Stars’ conference dinner hosted by Maggie Walsh and Heather Foord and entertained by local and state performers. The NQLGA’s annual conference affords Local Governments in North Queensland the opportunity to meet in one location to discuss current issues. It is also an opportunity for Government Departments and non-government organisations to promote their business and discuss new initiatives with a range of clients. The NQLGA Executive hailed the conference as a resounding success. The logistics of hosting the conference on an island proved to be seamless and the opportunity to share in the Indigenous heritage and cultures of the island made it stand out. Image by Budd Photography
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Case Study #3 QUEENSLAND MINING INDUSTRY HEALTH AND SAFETY CONFERENCE
Townsville hosted up to 800 delegates for the Queensland Mining Industry Health and Safety Conference. Delegates represent a cross section of those involved in Health and Safety in the Mining Industry in Queensland. They include health and safety officers, government representatives, industry unions, mining CEOs and trade exhibitors.
August – multiple years Locations: The Ville Resort–Casino (formerly Jupiters Townsville Hotel & Casino), Townsville Entertainment and Convention Centre, The Quarry (Ross River Dam) Delegates: 650–800 pax Estimated Economic Value: Approx. $1.09M annually
The Conference Committee selected Townsville as the host destination due to the region’s close proximity to the State’s major mine sites. Townsville North Queensland is adjacent to two key mineralisation regions to the north-west and the north-east and is home to three major processing plants. Flyin-fly-out employment is strong within Northern Queensland and Townsville offers extensive service support for the mining and manufacturing industry. Furthermore, the Port of Townsville is Queensland’s third largest multi-cargo port with a diverse product base that provides key linkage for mining, trade and international exports. Townsville North Queensland also offers access to high quality facilities for conferencing and accommodation, which were essential to hosting such a large group and key to the Committee’s decision to host the event in Townsville.
Dinner Venue: The Quarry at Ross River Dam
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Professional Conference Organisers, Marion Powell and Robert Seaman, Partners of Acclaim Special Events and Meeting Management, have seen Townsville grow during their time running this event and are continuously impressed with the region’s customer service quality and pre and post touring opportunities. The Queensland Mining Industry Health and Safety Conference showcased Townsville’s great collaborative and ‘can do’ attitude, with the conference held across the neighbouring properties of the Townsville Entertainment and Convention Centre and The Ville Resort–Casino. Additionally, the event draws on some of the great support services the region has to offer from accommodation properties and exhibition hire though to transportation, off-site venues and engagement with Townsville City Council. At the 2013 Conference, delegates had the opportunity to experience one of Townsville’s most unique and awe-inspiring venues, The Quarry at Ross River Dam. Surrounded by the dramatic rock face and overlooking the Ross River Dam, the venue was a spectacular site for an informal dinner and provided the delegates with an unforgettable experience.
The Townsville Enterprise Convention Bureau worked closely with the Conference Organisers providing assistance by way of delegate boosting activities and connections to the various services that the event required. This significant business event for the region was a prime example of Townsville’s capacity and potential for successfully hosting large conventions and exhibitions.
‘Over the years Townsville has grown and matured in terms of being able to service the Convention Industry. I find the people to be friendly and cooperative and willing to help wherever and whenever they can. It is a great convention destination and the close proximity of Cleveland Bay, Magnetic Island and all the wonders of nature is very conducive to holding a meeting in Townsville North Queensland. With the Museum of Tropical Queensland, Reef HQ Aquarium, The Brewery and Ross River Dam to name just a few, Townsville has a great deal to offer conference delegates.’ - Marion Powell, Professional Conference Organiser
Mining in the Charters Towers Region
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Case Study #4 LIVEXCHANGE 2013 October 2013 Locations: The Ville Resort–Casino (formerly Jupiters Townsville Hotel & Casino) Accommodation Venues: Rydges Southbank Townsville, Grand Hotel and Apartments Townsville and Townsville Central HoteL (formerly Hotel Ibis) Delegates: 400 pax Estimated Economic Value: Approx $600K
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400 delegates from across Australia plus international speakers from Europe and Indonesia met in Townsville in October 2013 for the LiveXchange Conference. It was the first time the whole Australian livestock export supply chain came together since the Exporter Supply Chain Assurance System (ESCAS), the system that assures the welfare of animals leaving Australia for overseas markets was implemented. The LiveXchange Conference gave the industry an opportunity for producers, exporters and the wider sector to demonstrate and understand how the sector is changing and also discuss its plans for future change. As one of the largest cattle producing regions in Australia, the Townsville North Queensland region was a logical choice for the LiveXchange organisers due to the relevant industry alignment. With 23,000 seats into the region weekly, the frequency of flights for delegates was a key consideration and reason for selecting the destination, as well as the availability of appropriate venues and accommodation.
LiveXchange 2013 opened with a Queensland style welcome drinks and BBQ poolside on The Ville Resort–Casino lawn. With inspiring views across Cleveland Bay it was a great way to break the ice, begin the networking and prepare for a jam packed three day conference itinerary. The program included panel sessions, 20 key note speakers and a trade exhibition. With a versatile venue like The Ville Resort–Casino, delegates were able to move between spaces with ease, enjoy breakout areas for meals as well as relax after conferencing and enjoy the beautiful Townsville North Queensland weather and ocean breeze at the outdoor gala dinner. Event organisers were delighted with the outcomes of the conference and were able to achieve significant media coverage across all mediums including the Australian Financial Review, The Courier Mail and National Rural Media outlets.
Cattle at Giru by James Lazzaroni
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Townsville CBD by Megan MacKinnon
Aerial view of Townsville CBD by Budd Photography
Corporate Social Responsibility (CSR) Townsville North Queensland has achieved more in the past decade through its sustainability programs than any other city in the Oceania. Townsville was the only Queensland city chosen to be part of the $94M Australian Government Solar Cities Program. This Program incorporates a range of initiatives that focus on increasing solar energy usage and cutting greenhouse gas emissions by more than 50,000 tonnes. Townsville North Queensland offers a diverse range of opportunities for conference delegates to share their skills and their time to make a difference to the people, the wildlife and the landscape of this extraordinary place.
The region has long enjoyed a reputation for providing world leading science, research and education with key research and education facilities such as James Cook University, the Great Barrier Reef Marine Park Authority and the Australian Institute of Marine Science. The region’s CSR experiences provide visitors an insight into the various initiatives in Townsville and across the wider region to learn how to be more responsible citizens and to give back to the Townsville North Queensland community and its precious environment.
Case Study FOOD 2 FOOD CSR PROGRAM IN ACTION: TOWNSVILLE NORTH QUEENSLAND TOURISM AND EVENTS DEVELOPMENT CONFERENCE February 2014 Locations: The Ville Resort–Casino (formerly Jupiters Townsville Hotel & Casino) Delegates: 150 pax
At the 2014 Townsville North Queensland Tourism and Events Industry Development Conference, 70.2kgs of carbon dioxide was saved from being emitted into the atmosphere through the use of the Townsville North Queensland Food 2 Food Program. Delegates were encouraged to place their food waste into specially marked bins provided during meal breaks. This food, combined with leftovers from the kitchen, was put through a Bio-RegenTM mobile unit and converted into a liquid bio-fertiliser. The 78kgs of food scraps processed converted into 234L of biofertiliser, which has gone back to local farms as a soil enhancer. The delegates were pleased they were able to contribute back to the community by attending the conference and the Food 2 Food program was a positive talking point throughout the event. The technology working within the Bio-RegenTM unit is manufactured by a local company and was originally designed by a local inventor. It is now used all over the world as the most effective way to convert food waste into a valuable product. The Bio-RegenTM System or Food 2 Food Program is available as one of 10 suggested CSR Programs that Townsville North Queensland has on offer for event organisers.
Scan the QR codes throughout this section or visit www.townsvilleconventionbureau.com.au/ corporate-social-responsibility to watch the videos.
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Caring for Country Learn about the fragility of the environment and the cultural and spiritual significance of landscapes while helping restore and enhance resilience of ecosystems.
ABORIGINAL LAND AND HISTORY Program Duration: Full day (including travel time) Location: Mungalla Station, 12km from Ingham Maximum Group Size: 44 pax (min. 15) Meals: Lunch can be included upon request (‘Kup Murri’ traditional style underground cooking or famous country style barbeque lunch)
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Participate in tours of Mungalla Station – a working cattle property, where you will learn about Nywaigi Aboriginal culture, pioneering history of the European settlers and the Captive Lives story (2-3 hours). Plant native trees and help to restore the health of the precious wetlands of the Nywaigi people (1 hour).
CYCLONE RECOVERY WORK Program Duration: 3-4 hours Location: Billabong Sanctuary, 17km south of Townsville
The 25 acres of tropical bushlands of Billabong Sanctuary provide habitat for a wide range of native animals, birds and reptiles. Help this unique wildlife sanctuary and engage in site recovery activities such as repairing animal enclosures, landscaping, weed eradication or tree planting (1-2 hours). Be rewarded with a home cooked Queensland BBQ on the edge of the billabong and enjoy feeding saltwater crocodiles and cassowaries and cuddling a wombat.
Maximum Group Size: 40 pax (min. 15)
After Cyclone Yasi at Billabong Sanctuary
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Wildlife Conservation Learn about local wildlife and its habitat and help in creating, restoring and protecting wildlife habitat.
CARING FOR WILDLIFE Program Duration: Half day or full day (program duration can be tailored to your requirements) Location: Various locations around Townsville Maximum Group Size: 40 pax (min. 5)
Conservation Volunteers can tailor programs for delegates aimed at helping to create and restore habitat for wildlife. Such programs could involve conservation activities that focus on the wetland habitat of the Town Common, Northern Beaches coastal habitat or a Great Barrier Reef continental island – Magnetic Island. Focus activities could include marine debris clean ups (turtle habitat and rehabilitation), restoration of dunes (Northern Beaches) or bird counts (including brolgas and sarus cranes on the Town Common or black throated finches at Oak Beach). Ranger Dan from Hands on Wildlife can be invited to the site to talk about wildlife habitat and how the conservation work contributes to maintaining habitats.
Green Turtle hatchling courtesy of Tourism Queensland
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MAGNETIC ISLAND HABITAT REJUVENATION Program Duration: Half day (including travel time) Location: Bungalow Bay Koala Village – Butterfly Reserve Maximum Group Size: 30 pax (min. 15)
Bungalow Bay Koala Village, a multi award-winning ecotourism resort, works with Townsville City Council to keep the Magnetic Island ecosystem unharmed by the introduction of community settlement. Learn all about wildlife habitats and get up close with the unique Aussie animals of Magnetic Island (1.5 hours). Engage in a hands-on land management assessment in the adjacent Melaleuca and Pandanus forests where you can help with planting trees, weed removal, water course management and pruning (1.5 hours). The forests are home to wildlife such as koalas, bush stone-curlews and butterflies and delegate participation helps maintain and enhance the habitat of these endangered species.
Koala at Bungalow Bay by Melissa Van Der Haak
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Citizen Science Get involved in conservation sciences and learn how to be a more responsible citizen.
HEALTHY REEF HEALTHY FUTURE Program Duration: 2 days Location: Reef HQ Aquarium & Great Barrier Reef
Day 1: Learn how to perform a Coral Reef Health Check. The Great Barrier Reef Marine Park Authority’s ‘Rapid Monitoring Program’ is the latest citizen science initiative that enables community members to participate in monitoring the health of the Great Barrier Reef. This program can be adopted by people without a scientific background. You will receive in-water training within the Coral Reef Exhibition (the world’s largest living coral reef aquarium).
Maximum Group Size: 20 pax (min. 10) Day 2: Perform a Coral Reef Health Check. Put your learnings to practical use on a snorkelling adventure with Adrenalin Snorkel & Dive exploring the Great Barrier Reef whilst helping the Great Barrier Reef Marine Park Authority monitor reef conditions and report on wildlife sightings. By collecting information on reef health, delegates make a valuable contribution to research needed for reef conservation work. Optional scuba diving can be organised upon request.
WATER QUALITY SCIENCE Program Duration: Half day or full day including safety induction (program duration can be tailored to your requirements) Location: Various creeks or rivers in the Townsville North Queensland region Maximum Group Size: 30 pax (min. 10)
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Learn how to apply water quality science on a Catchment Tour and help Townsville Conservation Volunteers to care for the creeks on their Creekwatch Program. Learn from the experts how to apply conservation science and help with activities such as assessing water quality or monitoring macro-invertebrates and fish.
ECO-CATCHMENT EDUCATION TOURS Program Duration: Flexible ranging from 2-3 hours to a full day depending on Learnscape. Tours can be tailored to your requirements and interests. Location: Various Learnscapes in and around Townsville Maximum Group Size: 40 pax (min. 5) Transport Information: Transport to the Learnscapes can be organised upon request.
The City of Townsville’s Integrated Sustainability Department, its collaborators and partners offer a range of holistic Sustainability Programs around Townsville and can connect you to global change and real sustainability in practice. Through participating in Eco-Catchment Education Tours (Advanced Ecotourism Certified with Ecotourism Australia) you may discover the hidden world of energy flows in Townsville’s urban environment and follow the water cycle from catchment to coral reef, as well as the wonders of its biodiversity hotspots. You can get involved in a range of activities from useful tree planting to learning about urban ‘blue, not green’ sustainability, building and infrastructure. Opportunities exist for community based ecological water quality monitoring, aquatic flora and fauna sampling, innovative insight driven building and energy monitoring and measurement, and active thematic interpretation of the local wetlands, waterways, sustainable buildings, rainforests, savannahs and coral reefs. Through thematic interpretation, Ecological Learnscapes are introduced and the connections between the built environment and our surrounding natural habitats explained.
Ross Creek, Townsville by Tracey Harrison-Hill
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Leaving a Legacy Make a contribution to the Townsville North Queensland community that will remain long after delegates have returned home.
FOOD 2 FOOD – TURN YOUR FOOD WASTE INTO FERTILISER Minimum Rental Period: Two Days
Every piece of food we don’t eat is energy wasted to the ecosystem and the economic process that sustains us. Food waste generates methane and other carbon related emissions irrespective of treatment processes. Reduce your ecological footprint by hiring a Bio-RegenTM mobile unit that will convert the food waste generated during your event into liquid biofertiliser. The Bio-RegenTM technology produces minimal off-gases (independently verified in Scotland) and converts all of the organic material into a soil enhancer, which means none of the final product is disposed of to landfill or elsewhere. The technology working through the Bio-RegenTM unit is manufactured by a local Townsville company and was originally designed by a local inventor. It is now used all over the world as the most effective way to convert food waste into a valuable product.
Image by Edward Shaw
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HELPING HANDS Program Duration: 1-2 hours
Youth with a Mission (YWAM) Medical Ships – Australia is sending its medical ships into regional Papua New Guinea where YWAM helps thousands of people who would otherwise have no access to medical help or services. Engage in a team building exercise and help YWAM to pack medical kits for its patients in Papua New Guinea.
Location: Your Conference Venue Maximum Group Size: 30 pax (min. 5)
FUNDRAISING SPEECHES Location: Your conference venue Maximum Group Size: Unlimited
The Townsville North Queensland region offers a range of inspiring keynote speakers from local charities and organisations who can speak about their work at your conference lunch or dinner. By making a financial contribution to their work, you are making a contribution to the Townsville North Queeensland community that will remain long after you return home. Exemplary speakers include staff from the Townsville Hospital Foundation, YWAM or James Cook University.
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Green Sea Turtle by Brocken Inaglory
Venues and Accommodation ‘The quality and standard of the operators and hotels was unmatched’ – Famil Delegate 2014 Whether hosting a meeting for five or a conference for 5,000 delegates, Townsville North Queensland has a venue to suit your needs. From large open spaces to intimate dining rooms, from state of the art facilities to unique spaces, from quintessential Queensland to the metropolitan feel, the region offers something for all meeting requirements. With a strong array of choice in both venue and accommodation spaces, the Townsville Enterprise Convention Bureau will be delighted to work with you to find options that provide a memorable and sophisticated event within your budget for your delegates.
Venue Virtual Tours
Scan the QR codes throughout this section or visit www.townsvilleconventionbureau.com.au/venues to experience the venues through a virtual tour.
Facilities Key
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Venues and Accommodation Index Venues without Accommodation
No. of Meeting Rooms
1300Smiles Stadium Billabong Sanctuary – Melaleuca Function Room
Maximum Room Capacity Theatre Style
Banquet Style
Cocktail Style
Spectator Capacity 26,500 –
Black River Stadium
70
On Application
On Application
Spectator Capacity 3,500
Brothers League Club
3
180
160
250
JAM
2
40
50
100
James Cook University
34
500
On Application
On Application
Museum of Tropical Queensland
2
70
300
400
Perc Tucker Regional Gallery
–
–
50
100
Pinnacles Gallery
–
–
50
100
Reef HQ Aquarium
4
90
100
250
Reid Park
5
50+
50+
50+
Riverway Arts Centre
4
400
180
420
RSL Stadium Townsville
7
1,500
–
–
SeaLink Queensland
–
–
40
250
The Banquet Centre
1
300
180
250
Tony Ireland Stadium
5
Stadium Capacity = 10,000
150
190
Townsville Civic Theatre
5
1,000
–
–
Townsville Entertainment and Convention Centre
7
4,128
1000
2,500
Quayside Terminal
3
720
470
1000+
Townsville Yacht Club
2
100
120
120
040
Maximum Room Capacity
No. of Accommodation Rooms
No. of Meeting Rooms
Amaroo On Mandalay
56
City Oasis Inn
42
Grand Hotel and Apartments Townsville
106
Hotel Grand Chancellor
200
6
180
120
180
Townsville Central Hotel
117
2
80
80
80
The Ville Resort–Casino
194
9
700
400
600
Mercure Townsville
144
8
380
200
400
Metropole Hotel/ Oaks M On Palmer
104
2
120
120
140
Peppers Blue on Blue Magnetic Island
70
3
110
100
150
Quest Townsville on Eyre
85
1
72
20
120
Rydges Southbank Townsville
98
5
500
350
500
Venues with Accommodation
Regional Facilities
Theatre Style
Banquet Style
Cocktail Style
2
150
125
150
1
–
70
70
Has a venue partnership with JAM & Banquet Centre
No. of Meeting Rooms
Maximum Room Capacity Theatre Style
Banquet Style
Cocktail Style
CHARTERS TOWERS REGION Arthur Titley Centre
–
800
500
1,000
Beef and Gold Rooms
–
60
50
400
Excelsior
–
40
30
60
The World Theatre
6
660
50
250
Burdekin Memorial Hall
3
1,000
500
On Application
Burdekin Theatre
1
550
100
On Application
THE BURDEKIN SHIRE
HINCHINBROOK SHIRE JL Kelly Memorial Theatre
Maximum Capacity 263
Shire Hall
Maximum Capacity 530
TYTO Hinchinbrook
On Application
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Townsville Civic Theatre The Townsville Civic Theatre is the premier arts and cultural centre in Townsville. The architecturally award-winning building offers outstanding facilities and services for live theatre, corporate events, social functions, wedding receptions, conventions and exhibitions. The Theatre boasts a 1,000 tiered seated auditorium, a fully serviced bar located in the Theatre’s forecourt and an outdoor dining area.
Contact Information
TOWNSVILLE CIVIC THEATRE Address 41 Boundary Street, South Townsville QLD 4810 Phone +61 7 4727 9013 Fax +61 7 47279065 Email tctoperations@townsville.qld.gov.au Website www.townsville.qld.gov.au
Image by Budd Photography
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Classroom
Balcony Bar
Board
C2
Banquet
Performance Space
Cabaret
ROOM
Cocktail
For a function with a difference consider the Townsville Civic Theatre for your next business event.
Theatre
Located next to the Theatre is C2, a brand new $12.7M extension with a range of facilities including a function space for groups of up to 300 people, business meeting room, ticketing office and balcony bar. All catering at the Theatre is provided by a first class contractor who will work with you to plan and prepare this important facet of your function.
1,000
–
–
–
–
–
250
300
–
150
–
75
–
80
–
–
–
–
Image by Budd Photography
Riverway Precinct Located along the foreshore of the Ross River is the Riverway Precinct, one of Townsville’s most exciting destinations for your next business event. Boasting two huge swimming lagoons, a multi-purpose arts centre with a capacity for 420 delegates, a contemporary art gallery, and a 10,000 capacity sports stadium, the options are truly endless for your next function or event.
Contact Information
RIVERWAY PRECINCT Address 20 Village Boulevard Thuringowa Central QLD 4817 Phone Riverway Arts Centre +61 7 4773 8888 Phone Tony Ireland Stadium +61 7 4773 8885 Email enquiries@townsville.qld.gov.au Web www.townsville.qld.gov.au
Riverway Arts Centre
Cocktail
Sit Down
Banquet
Board
Tony Ireland Stadium
Theatre
The Riverway Arts Centre interlinks arts, business, leisure and the natural environment to create a versatile, first class cultural facility. The Centre’s welcoming atmosphere, versatile room setups, range of equipment and services, affordable fee structure and dedicated staff make it the perfect venue for all community and commercial events.
Performance Space
400
420
160
180
24
Foyer
60
150
40
80
24
Rehearsal Space
80
80
48
–
24
Meeting Room
70
80
30
40
24
200
190
–
150
50
20
–
–
–
16
ROOM
Tony Ireland Stadium is one of Townsville’s most unique venues for meetings, functions and special events. With large modern function facilities overlooking the picturesque grounds of Riverway, incorporating state-of-the-art audio/ visual equipment, multiple break out rooms, a licensed bar and a fabulous catering panel, anything is possible.
Riverway Arts Centre
Tony Ireland Stadium Function Room Meeting Room x 4
* Additional tables can be hired at organisers expense
Image by Kerry Katsanevas
Image by Budd Photography
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The Ville Resort–Casino For over 30 years, The Ville Resort–Casino has maintained a reputation as Townsville and North Queensland’s leading venue for events. Its 196-room hotel offering marina, city-light and ocean views, numerous restaurants and bars, onsite casino, proximity to CBD, airport and leisure activies have always appealed to visiting delegates and function guests. Add to this an award-winning team of chefs, experienced event coordinators and the most outstanding views anyone will find in North Queensland.
Contact Information
THE VILLE RESORT–CASINO Address Sir Leslie Thiess Drive, Townsville QLD 4810 Phone +61 7 4722 2333 Fax +61 7 4772 4741 Email tsvl.info@the-ville.com.au Website www.the-ville.com.au
ROOM
Area (m2)
Height (m)
Theate
Cocktail
Banquet
Classroom
During 2017 the iconic property is undergoing a $35 million redevelopment which will include a luxury resort-style pool with infinty edge, looking out to the ocean and island beyond. The Pavillion, an impressive new function centre being built poolside and also the largest pillarless event space in Townsville, will be able to host 900 guests theatre style, and 550 banquet style.
Grand Ballroom
500
5
600
600
400
300
Ballroom 1
280
5
370
300
200
150
Ballroom 2
150
5
120
100
90
60
Ballroom 3
70
5
70
50
40
30
Inside the main building, the Grand Ballroom accessed via the lobby level can hold up to 700 people theatre-style, or 400 banquet style, and can be split into three separate meeting rooms ideal for small conferences, presentations, board meetings and breakout spaces.
Boardroom
40
3
–
–
18
–
Coral Sea Room
84
3
80
70
60
50
Coral Sea 1
42
3
35
30
20
20
Coral Sea 2
42
3
35
30
20
20
The Ville’s events team approaches each event with enthusiasm and professionalism, and can customise menus, theming, audio visual requirements and entertainment to meet your requests.
Pavilion
860
–
900
800
550
350
Pavilion 1
287
–
300
250
180
100
Pavilion 2
287
–
300
250
180
100
Pavilion 3
287
–
300
250
180
100
Pavilion 1&2
574
–
600
500
360
200
Pavilion 2&3
574
–
600
500
360
200
With its high timber ceilings, louvred walls The Pavilion will capitilise on natural light and unrivalled views to the tropical gardens, feature pool, ocean and island beyond. These features, along with an onsite kitchen, access to the pool bar and a flexible layout able to be reconfigured into 3 equal spaces, will make The Pavilion obvious venue for conferences, weddings and functions wanting to incorporate the best of North Queensland’s location. Bookings will be opening for The Pavilion late 2017.
Concept image
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Concept image
Townsville Entertainment & Convention Centre TOWNSVILLE ENTERTAINMENT & CONVENTION CENTRE Address Entertainment Drive, Townsville QLD 4810 Phone +61 7 4722 0600 Fax +61 7 4771 4888 Email sales@tecc.net.au Website www.tecc.net.au
TOWNSVILLE
The Townsville Entertainment & Convention Centre encompasses seven comfortable and stylishly appointed rooms that can be used individually or collectively in a variety of modes.
ENTERTAINMENT
Auditorium Magnetic Room
Classroom
ROOM
Banquet
From floor plans and room capabilities to themed events and menu selections, the experienced staff will take care of all the details – including some you may not have even thought about.
Cocktail
Regardless of the size or type of event, each client is assisted by a dedicated Event Manager who will advise on planning and organising to ensure the event is a complete success.
Theate
& CONVENTION CENTRE
Height (m)
Designed as a multipurpose facility, the Townsville Entertainment & Convention Centre hosts a variety of concerts, conventions, exhibitions, seminars, gala dinners and indoor sporting events.
Contact Information
Area (m2)
The Townsville Entertainment & Convention Centre is the North’s premier convention and entertainment venue positioned on the Breakwater Marina, within walking distance of the city heart.
1,500 18–14 4,128 2,500 1,000 980 433
3.3.9
280
300
180
190
Palm Room
322.5 3.3.9
300
250
180
220
Orpheus Room
55.25
3
40
30
–
30
Yongala Room
55.25
3
40
30
–
30
Cleveland Room
40.9
3
30
50
15
–
Queensland Foyer
558
42.5
–
1,000
–
–
Mercure Townsville Poolside by Budd Photography
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Rydges Southbank Townsville Rydges Southbank Townsville is centrally located in the heart of Far North Queensland’s capital. The beautiful accommodation rooms offer views of Townsville City, Castle Hill and Ross River marina. The hotel provides a full range of facilities including the iconic Southbank Bar & Grill and The Southbank Convention Centre. Comfortable accommodation with our luxurious Rydges Dream Beds along with a resort style pool and spa, complimentary wifi and on-site car parking are enhanced by friendly staff,exceptional service and keen attention to detail..
Contact Information
RYDGES SOUTHBANK TOWNSVILLE Address 23 Palmer Street, South Townsville QLD 4810 Phone +61 7 4726 5265 Fax +61 7 4721 2010 Email functions_townsville@evt.com Website www.rydges.com/townsville
Classic North Queensland architecture with elegant decor
ROOM
Theatre
Cocktail
Cabaret
Banquet
Board
Classroom
U-Shape
The Rydges Southbank Convention Centre is next to the hotel and is ideal for hosting your next business meeting or convention in addition to weddings, receptions and banquets. The iconic Townsville conference venue offers flexible spaces from smaller Boardrooms up to the Grand Ballroom all with modern equipment in a stylish setting.
L arge Grand Ballroom with capacity up to 400 guests
Grand Ballroom
400 250
192
340
–
216
–
F lexible solutions for any conference or event
Raffles + Kingston
240
180
152
200
-
145
50
Savoy + Kingston
140
150
96
140
50
80
50
Raffles
150
100
96
100
35
100
35
Kingston
80
80
56
70
30
45
27
Savoy
60
60
40
60
20
35
21
Conference Features
P rofessional team are happy to tailor any package to suit your requirements Hotel & Room Facilities 9 8 rooms and suites 1 2 two bedroom apartments 2 4 hour reception L uxurious Rydges Dream Beds
Palmer Boardroom
–
–
–
-
8
–
–
A ir conditioning
Savoy Balcony
–
-
–
30
–
–
–
M ini bar and refrigerator
Raffles Balcony
-
-
-
30
-
-
-
Portside
60
60
32
40
24
40
25
H air dryer
Poolside Garden
50 100
–
40
–
–
–
R oom Service
Poolside Boardroom
–
–
–
12
–
–
T ea and coffee making facilities I ron and ironing board
C omplimentary Wifi
–
A ward winning A La Carte Restaurant – Southbank Bar & Grill R esort style Swimming Pool and Spa C omplimentary parking
Image by Budd Photography
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Image by John De Rooy
Mercure Townsville Mercure Townsville is a unique ‘resort-style’ corporate hotel set amidst 4.5ha of lush tropical gardens on the shores of Lake Curralea. The hotel features 162 rooms, two tennis courts, free-form pool, 24hr reception, restaurant and bar. With eight different sized conference venues and a number of ‘green space’ areas, the Mercure can cater for any size conference or event.
Contact Information
MERCURE TOWNSVILLE Address Woolcock Street, Townsville QLD 4812 Phone +61 7 4759 4900 Fax +61 7 4725 1384 Email res@mercuretownsville.com.au Website www.mercure.com.au
Banquet
Board
Classroom
U-Shape
(Eacham + Tinaroo combined)
Cocktail
Lakes Room
176.4 120
120
80
–
65
50
60
80
50
–
45
30
30
40
30
–
18
24
302.4 300 350 200
–
150
–
158.4 150
Area (m2)
ROOM
Theatre
All venues have natural lighting, state-of-the-art AV, internet access as well as the support of a professional team to ensure your event is a success. On-site car parking is complimentary. Mercure is dedicated to the environment, with all meetings being carbon neutral at no cost to the client.
Eacham Tinaroo Ballroom (Burdekin + Crystal combined)
Crystal Room
78.4
100
80
–
90
35
Burdekin Room
145
120
70
80
–
60
30
Plantation Room
140
100
250
70
20
48
30
Boardroom 1
18
10
–
–
10
–
–
Boardroom 2
24.5
15
–
–
10
–
–
Boardroom 3
24.5
15
–
–
10
–
–
Oasis Lawn
510
–
200 100
–
–
–
Lakeside Lawn
828
–
250
120
–
–
–
Ballroom Lawn
1471
–
1000 500
–
–
–
Mercure Townsville Lobby
Mercure Townsville Poolside by Budd Photography
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Hotel Grand Chancellor Townsville The iconic Hotel Grand Chancellor Townsville offers guests an authentic Queensland experience, with genuine people offering down to earth consistent service in a relaxed and unique environment. Located in the heart of the Townsville CBD, the hotel is within walking distance of award-winning dining, nightlife, entertainment, major tourist attractions and the Townsville Entertainment and Convention Centre.
Contact Information
HOTEL GRAND CHANCELLOR TOWNSVILLE Address: 334 Flinders Street, Townsville QLD 4810 Phone: 07 4729 2000 Fax: 07 4721 1263 Email: events@hgctownsville.com.au Website: www.hgctownsville.com
Image by Megan MacKinnon
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Cocktail
Cabaret
Banquet
Board
Classroom
U-Shape
With extensive accommodation, versatile meeting space and a range of food and beverage options, Hotel Grand Chancellor Townsvilleoffers the complete package. It combines convenience, great facilities, professional service and an experienced team to ensure your next event will be a resounding success.
Theatre
As the largest accommodation provider within Townsville, Hotel Grand Chancellor Townsville offers multiple accommodation room configurations to suit both individual and group requirements. Panoramic views across the Coral Sea and Magnetic Island or Castle Hill and Townsville City can be enjoyed from all guest rooms. Ideal for extended stays, the hotel studios and suites feature a separate living area, sofa bed and kitchenette.
ROOM
Height (m)
Hotel Grand Chancellor Townsville, affectionately known as the ‘Sugar Shaker’ because of its iconic shape, is Townsville’s tallest building with a unique rooftop pool and entertainment area offering sweeping island, ocean and city views. It is a superb venue for cocktail parties, dinners and wedding ceremonies.
Area (m2)
Hotel Grand Chancellor Townsville boasts several versatile meeting rooms that cater for groups of up to 180 people. All meeting rooms feature natural light and wireless internet access and are ideal for seminars, meetings, cocktail parties, dinners and wedding receptions.
Pandora
274
2.6
180 180
80
120
50
50
40
Castle Hill
125
2.4
60
60
32
40
20
30
30
Melton Hill
45
2.4
25
20
16
20
10
12
12
Maritime
45
2.4
25
20
16
20
14
12
12
Ross Creek
55
2.4
40
30
24
30
20
20
20
Victoria Bridge
55
2.4
40
30
24
30
20
20
20
Rooftop
–
–
60
70
40
50
–
0
–
Image by Budd Photography
JAM JAM is an award-winning local Townsville restaurant and function venue that is passionate about showcasing modern seasonally inspired menus while providing a high level of personal and professional service. By day, JAM overlooks the relaxing riverfront and by night it captures the bright lights of the city. With stunning views of the Ross River, CBD, Castle Hill and Mt Stuart, you won’t want to be anywhere else in Townsville. Conveniently located at 1 Palmer Street, it is close to several major hotels which will take care of all your accommodation requirements.
Contact Information
JAM Address 1 Palmer Street, South Townsville QLD 4810 Phone +61 7 4721 4900 Email info@jamcorner.com.au Website www.jamcorner.com.au/functions
JAM offers three areas for functions and events:
Banquet
Board
Classroom
Stunning private dining room with boardroom style seating up to 18 guests. The room is complete with a retractable 60cm LCD TV for AV displays.
Cabaret
Luxe Private Dining Room
ROOM
Cocktail
The function room is a boutique space offering guests a high level of comfort and style. Natural light offers stunning views of the city and the room is set up with a large LCD TV and pull down projector screen for your visual displays. The room can be set up in various configurations to suit your requirements.
Theatre
Loft – newly renovated first floor function room and balcony
Function Room
40
100
–
50
28
30
Luxe Room
–
–
–
–
18
–
Restaurant
–
–
100
125
–
–
Restaurant – available for exclusive hire Well appointed restaurant and outdoor terrace, the restaurant is available on request and can be set up in various configurations to suit your requirements. Corporate events and dinners Weddings Pre-wedding family dinners Engagement dinners Birthdays Anniversaries Meeting room
Image by Ferry Photoraphy
Image by Budd Photography
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Grand Hotel and Apartments Townsville ‘The key to success is to risk thinking unconventional thoughts. Convention is the enemy of progress. If you go down just one corridor of thought you never get to see what’s in the rooms leading off it. ‘— James M. Barrie – author Peter Pan. Whether you are looking for an executive board room to plan the future direction of your business, a charming and spacious function venue for your special day with family and friends, or an employee incentive with a world class socially responsible flavour, Grand Hotel and Apartments Townsville has a solution for you.
Contact Information
GRAND HOTEL AND APARTMENTS TOWNSVILLE Address 8–10 Palmer Street, South Townsville QLD 4810 Phone +61 7 4753 2800 Email reservations@grandhoteltownsville.com.au Website www.grandhoteltownsville.com.au
Cocktail
Cabaret
Banquet
Board
Classroom
Grand Hotel and Apartments Townsville is considered among the best hotels in the region and winning multiple awards for quality and service excellence; a product of their commitment to you, your delegates and guests. On offer is a variety of hotel room and one and two bedroom apartment accommodation designed with comfort and convenience in mind, providing a place for you and your delegates to unwind, recharge, connect and get the most out of their stay.
Theatre
Grand Hotel and Apartments Townsville is surrounded by and has partnered with Townsville’s award-winning convention, corporate meeting and special function venues in JAM and The Banquet Centre to offer you a complete solution to your corporate meeting, incentive or special event needs.
Function Room
40
100
–
50
28
30
Luxe Room
–
–
–
–
18
–
Restaurant
–
–
100
125
–
–
200
250
140
180
–
100
ROOM JAM
The Brewery The Banquet Centre
Image by Andrew Rankin
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Image by Andrew Rankin
Quest Serviced Apartments No matter where you are in Australia, Quest Serviced Apartments are centrally and strategically placed for business and pleasure. Much like every Quest property, you can expect the same familiar, reliable experience and award-winning customer service.
Quest Townsville
Quest Townsville is located on Palmer Street in the CBD and heart of the city’s premier dining precinct, overlooking the Marina. While Quest Townsville on Eyre is within walking distance of Townsville’s relaxed shopping and dining on Gregory Street and the picturesque Strand.
Contact Information
Quest Townsville’s apartments are complete with fully equipped kitchen and laundry facilities, separate lounge and dining areas, allowing guests to relax in perfect comfort and privacy, everything you need at your home away from home in North Queensland. Reception Hours Quest Townsville 7:00am–11:00pm Monday to Friday 8:00am–10:00pm Saturday and Sunday
140 apartments (studios, 1 and 2 bedroom) Onsite pool & café Referral gym nearby Heart of Palmer St cafés and restaurants
Quest Townsville Address 30–34 Palmer Street, South Townsville QLD 4810 Phone +61 7 4726 4444 Email questtownsville@questapartments.com.au Web questtownsville.com.au
Quest Townsville on Eyre
85 apartments (studios, 1, 2 and 3 bedroom) Onsite gym, pool and restaurant Conference facilities Secure undercover car parking
Contact Information
Quest Townsville on Eyre Address 19–21 Leichhardt Street, North Ward QLD 4810 Phone +61 7 4789 7400 Email townsvilleoneyre@questapartments.com.au Web questtownsvilleoneyre.com.au
Quest Townsville on Eyre 7:00am–11:00pm 7 days Check-In Details Check in 2pm Check out 10am Property Services Daily housekeeping service (exc. Sundays & Public Holidays) Pantry shopping service Breakfast options including continental breakfast packs Local restaurant chargeback service Valet dry cleaning service Business administration services
Image by Rob Parsons
TO W N SV I L L E O N E Y R E
Quest Townsville on Eyre
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Peppers Blue on Blue Resort Magnetic Island
Theatre
Cocktail
Cabaret
Banquet
Board
Classroom
U-Shape
There are so many natural attractions within close proximity of Peppers Blue on Blue Resort including national parks, beaches, bays and the World Heritage listed Great Barrier Reef. Leisure breaks and time out can be filled with sailing, snorkelling, jet skiing, golf, lawn bowls and fishing charters.
PEPPERS BLUE ON BLUE RESORT MAGNETIC ISLAND Address 123 Sooning Street, Nelly Bay QLD 4819 Phone +61 7 4758 2400 Fax +61 7 4758 2499 Email blueonblue.conf@peppers.com.au Website www.peppersblueonblueresort.com.au
Indigo (main) 160 4.2 Room
110
150
60
100
–
80
60
Indigo Sea or 80 Indigo Sky
50
60
30
40
30
30
30
ROOM
Height (m)
There are three function spaces to choose from, all set within a beautiful tropical island setting. The main venue, the Indigo Room, is spacious and suited to conference groups of up to 110 delegates. It can also be configured into two smaller rooms – Indigo Sky and Indigo Sea – suitable for breakout or smaller groups. Morning and afternoon teas are served in the covered outdoor pre-function area, The Atrium. Gourmet menus designed by an Executive Chef and a fine wine selection are served in the award-winning Boardwalk Restaurant & Bar. The indoors and outdoors blend harmoniously at Boardwalk Restaurant & Bar to deliver the perfect venue for hosting conference delegates; in addition to the Boardwalk Restaurant & Bar, group dinners may be hosted on the unique marina deck or beside the large lagoon pool.
Contact Information
Area (m2)
In just 20 minutes by ferry from Townsville, your delegates can be relaxing in tropical luxury at a five-star resort on Magnetic Island. Peppers Blue on Blue Resort sits just 20m from the Island ferry arrival point on a unique marina front location and features premium conference and meeting facilities for up to 110 delegates.
4.2
Peppers Blue on Blue Resort encompasses a selection of hotel, studio and apartment style accommodation. Accommodation is contemporary yet timelessly designed, fully embracing the Resort’s waterfront location. Peppers Blue on Blue Resort is also a perfect destination for inclusion in your corporate incentive program.
Image by Budd Photography
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Image by Jason Busch
Reef HQ Aquarium Reef HQ Aquarium... a venue with a difference Reef HQ Aquarium transforms into an exciting and unique location for any occasion. The Aquarium includes four diverse spaces for your next meeting or function. With shimmering tropical fish, eerie predators and stunning live coral reef exhibitions as a backdrop, the award-winning
Contact Information
REEF HQ AQUARIUM Address 2–68 Flinders Street East, Townsville QLD 4810 Phone +61 7 4750 0800 Fax +61 7 4772 5281 Email info@reefHQ.com.au Website www.reefHQ.com.au
Reef HQ Aquarium is a unique and versatile venue for cocktails, sit-down dinners, weddings and special events. Create a memorable experience for your next event.
Images by Budd Photography
Townsville Central Hotel Townsville Central Hotel is the perfect venue for your next event. Conveniently located on Palmer Street, the hotel features two well appointed conference and event rooms which can accommodate up to 80 guests. The rooms feature natural light and is located on the ground floor of the hotel for easy access. All catering is prepared by the award-winning Sugatrain restaurant. AV equipment is available to ensure that all aspects of your meeting or event are catered for. Address 12–14 Palmer Street, South Townsville QLD 4810 Phone 07 4753 2000 Email reservations@townsvillecentralhotel.com.au Website www.townsvillecentralhotel.com.au
Brothers Leagues Club Townsville With a modern yet professional feel, function rooms are complemented by the skilled and friendly staff. The flexibility of layout options suits any corporate function and the contemporary menu will suit every palate. Brothers Leagues Club is conveniently located just off the Ring Road making it ideal for people travelling from Mackay to Cairns who wish to bypass the city centre. The Range Room is situated along the football fields allowing for outdoor team building activities. Address 14 Golf Links Drive, Kirwan QLD 4817 Phone +61 7 4773 8000 Fax +61 7 4723 1357 Email functions@brotherstsv.com.au Website www.brotherstsv.com.au
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Billabong Sanctuary Billabong Sanctuary offers a refreshingly different venue for your delegates. Located in tropical bushland just 20 minutes from the city centre, it is free from the distractions of hotels and city night life. The venue can cater for a stand-up cocktail party for up to 800 guests on the edge of the billabong. A wonderful ambience is created through lighting of the surrounding trees. A friendly python or a cuddly wombat can add a touch of ‘wild’ to the evening. For a less formal occasion, how about a mystery tour for your delegates. Dressed in jeans, check shirt and bandana, with a torch to light the way, guests make their way to Melaleuca, the stunning function centre, to be entertained with a bush band and a spot of line dancing. The possibilities are endless! When you need to get down to business, up-to-date AV technology is on offer. And at break time, thrill your delegates at a spectacular croc-feeding show.
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Contact Information
BILLABONG SANCTUARY Address Bruce Highway, Nome QLD 4816 Phone +61 7 47788344 Email rangers@billabongsanctuary.com.au Website www.billabongsanctuary.com.au
Reid Park
ROOM
Banquet
Board
Classroom
REID PARK Address Boundary Street, South Townsville QLD 4810 Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au
Cocktail
At its centre is the Reid Park Pit-Lane Complex, a venue in the heart of the action offering a range of meeting rooms and break-out function areas including a 15 bay pit-lane garage complex offering a unique setting for your next business event.
Contact Information
Theatre
Home to the iconic Supercars Townsville 400, Reid Park is a multi-purpose precinct that has a diverse range of uses including large concerts/festivals, school and career expos, business forums, film and music productions, driver training programs, car and truck shows, rehearsal spaces for the arts and private and commercial social functions.
Meeting Room 1
80
100
60
30
30
Meeting Room 2
50
80
50
25
25
Meeting Room 3
90
120
70
35
35
Facility
Quantity
Garages
15
Passenger Lift
1
Raw Kitchen
1
Meeting Room 4
100
200
100
40
40
Disabled Toilets
2
Meeting Room 5
90
120
70
35
35
Stairwells
4
Terrace West
100
250
120
40
40
Terrace East
100
250
120
40
40
Little Reid Park
–
10,000
–
–
–
Reid Park
–
22,000
–
–
–
Little Reid Park Capacity (open space and track beside Townsville State High School) 10,000 standing room Reid Park Open Space Capacity (west and east, track and hardstand surrounding the complex beside Civic Theatre) 22,000 standing room Catering: Hirers are FREE to select their own preferred service providers to support their event.
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Townsville Stadium Townsville Stadium is Townsville’s newest multi-purpose indoor sporting venue and can provide you with a range of services to suit your needs.
Catering: Customers are welcome to use any of Townsville Stadiums approved catering panel that can organise everything from basic meetings through to fine dining.
The facility features an international standard wooden sports floor, multi-purpose function rooms, a public gym, stadium administration and Townsville City Council - Sports Facilities offices, community sporting groups and is home to the WNBL Townsville Fire.
Contact Information
Board
Classroom
1,500
–
1,300
–
–
Meeting Room 1
30
30
–
20
20
–
–
Sky Boxes (x5)
30
30
–
20
20
–
30
Ground Floor Foyer 100 100
110
–
–
–
100
Bar Foyer
60
–
–
–
100
80
120
2,2002,500
Townsville Stadium by Michael Chambers
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Expo
Banquet
Arena
Sport
Cocktail
Townsville Stadium’s design incorporates full disability access throughout the building and has a built-in hearing augmentation system to allow the full enjoyment of the audio system. The Stadium has on-site parking for 310 vehicles with six dedicated handicapped spaces.
ROOM
Theatre
The whole venue, individual meeting rooms or court bookings can be made by the general public at the Stadium. The arena can be set up for feature sports events with tiered seating on either side of the court for 1,600. Dividing screens provide the option of playing multiple sports on three line marked courts. The arena can also be carpeted to provide an ideal space for expos, dinners, conferences or other events. The Skybox rooms can be used as corporate entertaining areas for sports events or as individual meeting/conference rooms. Townsville Stadium has the latest audio visual equipment with Smart Board technology available, portable LCD projectors and audio throughout the building.
Townsville Stadium Address 40–48 Murray Lyons Cres, Annandale QLD 4811 Phone +61 7 4773 8591 Email townsville.stadium@townsville.qld.gov.au Website www.townsville.qld.gov.au
SeaLink Queensland Private Charters Welcome aboard a SeaLink Queensland luxury fast catamaran for your next function. Treat your guests to a truly tropical experience and book your next function with SeaLink Queensland. SeaLink Queensland can provide you with a celebration with a difference on a spectacular floating venue. Imagine cruising along Cleveland Bay overlooking the night lights of Townsville and Magnetic Island. The vessels are the perfect location for a light relaxing sunset cruise or an elegant cocktail party. All SeaLink Queensland vessels are fully licensed and can cater for functions of up to 120 guests in air-conditioned comfort. SeaLink Queensland vessels are also available for private charters and transfers, including but not limited to Palm Island and Magnetic Island. The business also regularly conducts ship to shore transfers for visiting cruise ships along the east coast, with an average of 1,500 return passenger movements for each shore visit. Discuss your charter requirements for a customised quote.
The terminal is serviced by public transport and car parking facilities are available. Contact the Sales Team on ChartersQLD@sealink.com.au or phone +61 7 4726 0800 for enquiries or to book your function or charter with SeaLink Queensland. Please note vessel capacities for private charters are a maximum 120 people.
Contact Information
SEALINK QUEENSLAND PRIVATE CHARTERS Address B reakwater Terminal, Sir Leslie Thiess Drive, Townsville QLD 4810 Phone +61 7 4726 0800 Email chartersqld@sealink.com.au Website www.sealinkqld.com.au
Located at the Breakwater Terminal, SeaLink Queensland is within close proximity to the CBD, The Strand, and The Ville Resort–Casino.
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Event on Victoria Bridge by Megan MacKinnon
Townsville Bulletin Square & Victoria Bridge Flinders Street has become Townsville’s premiere strip, right in the city heart. After a $56M redevelopment, Townsville’s oldest shopping street has been revitalised and is growing its reputation as a centre for fashion, food and atmosphere. The new look street includes cafés, an alfresco atmosphere and Townsville Bulletin Square. Townsville Bulletin Square is a great location to host a welcome function, small cocktail event or can be used for market type events. The adjacent Victoria Bridge has been used as a spectacular venue for degustation dinners and wine tasting events. Each year, local events use these iconic Townsville locations to form key components of their program including the BMW Sensation Food and Wine Festival Gala Dinner on Victoria Bridge, launches, markets, Christmas festivities and a fashion parade is held annually at Townsville Bulletin Square as part of the Mercedes-Benz Townsville Fashion Festival. Townsville Bulletin Square offers free Wi-Fi access, access to power and a large LCD screen. Accommodation is located directly next to Townsville Bulletin Square with close access to conference facilities and local businesses.
The Destination Q event on Victoria Bridge in 2015 by Megan MacKinnon
Contact Information
TOWNSVILLE CITY COUNCIL Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au
Crossing between Victoria Bridge and Townsville Bulletin Square by Megan MacKinnon
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Strand Park Centrally located along Townsville’s pristine beach front, Strand Park is designed with events in mind, with access to 3-phase power, parking, amenities and is in close proximity to accommodation providers. Strand Park is home to a range of events from local markets to outdoor movie nights, trade shows and corporate dinners, the possibilities are endless. Strand Park offers a large parkland which spills out onto the beach foreshore and overlooks Cleveland Bay across to Magnetic Island. The Strand is a popular and iconic location for Townsville locals and is easily accessible from the CBD.
Contact Information
TOWNSVILLE CITY COUNCIL Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au
View To Castle Hill from the Strand Jetty by Chris McLennan
View across the Strand to Magnetic Island by Megan MacKinnon
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Jezzine Barracks The Jezzine Barracks Redevelopment embraces Townsville’s Indigenous, community and military values and showcases them for the public to enjoy. In particular, the site holds special significance for the Traditional Owners (Bindal and Wulgurukaba peoples) and the military personnel who served there as part of 11th Brigade until its relocation to Lavarack Barracks in 2008. The site includes a coastal path with magnificent views of Cleveland Bay and offshore islands and has disability access to the Kissing Point headland. Interpretive facilities, way points and lookouts along the site showcase the rich Indigenous and military history of the area.
Contact Information
TOWNSVILLE CITY COUNCIL Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au Map of Jezzine Barracks
View towards Castle Hill from Jezzine Barracks by Megan MacKinnon
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Botanic Gardens Anderson Gardens Centrally located in Mundingburra, the Anderson Gardens contain fine specimens of tropical trees, palms and Pandanus. The World Cycad Garden, Grand Avenues and Tropical Orchard are of particular note. A representative collection of Cape York Peninsula rainforest specimens is displayed along with native plants and flora of the dry tropical regions of the world. Anderson Gardens were named in appreciation of the work of William Anderson, City of Townsville’s first Curator of Parks from 1878 to 1934.
Anderson Gardens
Anderson Gardens by Melissa Freestun
Dan Gleeson Memorial Gardens Located in Thuringowa Central in the western suburbs of Townsville, the Dan Gleeson Memorial Garden is maintained to high standards and featuring beautiful locations for special events. Conceived as a Bicentennial project, Dan Gleeson Memorial Garden is set on about five hectares and composed of a wide range of native and exotic trees, shrubs and palms situated amongst large lawn areas and paved pathways. Dan Gleeson Memorial Gardens by Michael Chambers
Dan Gleeson Memorial Gardens by John Skewes
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Contact Information
TOWNSVILLE CITY COUNCIL Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au
The Palmetum The Palmetum is a 17ha botanic garden displaying one of the largest and most diverse public collections of palms in the world. It has a range of habitats to suit flora originating from the dry tropics through to the wet tropical lowlands. In addition to the recreated habitat zones, there are expansive lawns and water features frequented by numerous bird species. A ‘Birds of the Palmetum’ brochure is available in the foyer of Tumbetin Lodge, located on-site.
The Palmetum by John Skewes
The Palmetum
Queens Gardens Initiated in 1870, Queens Gardens is the oldest Botanic Garden in Townsville. Now covering 4ha, reduced from an original 40ha, it is considered a fine example of a tropical colonial garden of that era. Originally established as a trial garden for European settlement, plantings included timber and fruit trees. Today the emphasis of the collection is on colonial ornamental plants with colourful, attractive flowers, foliage or fruit. View to Castle Hill from Queens Gardens
Queens Gardens by John Skewes
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The Burdekin Shire Just one hour’s drive south of Townsville is the Burdekin Shire – sugar capital of Australia, fishing mecca, bird-watching paradise and traditional homeland of the Gudjuda Aboriginal people. Based around the twin towns of Ayr and Home Hill, the district includes over a dozen other smaller centres and is as famous for its rich, flat farmlands as it is for its amazing waterways and scenic beauty. The Burdekin Theatre The Burdekin Theatre and conference complex is located at 161 Queen St, Ayr and is the premier location in the Burdekin region for meetings, conferences and social functions. In addition to hosting music, theatre, dance and social events, this well equipped venue provides the ideal conference, meeting or wedding venue and is only one hour away from Townsville. The main auditorium (500) is ideal for plenary sessions, with a user-friendly foyer (200) and function room (100) that are ideal for smaller events or as breakout spaces and a large entry plaza that easily accommodates 700 is perfect for outdoor entertainment, exhibitions and displays. The facility has extensive staging, performance and conference equipment, is fully licensed and runs Wi-Fi throughout the venue. Its highlyprofessional conference and meetings team is welcoming and friendly and is totally committed to ensuring your event is a memorable one. Burdekin Memorial Hall This air-conditioned complex is an extremely popular venue for major balls, conference/workshops, fashion shows, cabarets, dance nights, school formals and weddings. It has a seating capacity at tables for up to 500 people and concert style for 1,000 people. Modern dressing rooms are available and there is a front of house stage curtain, plus back drops. A smaller hall and meeting room for up to 30 people is also available.
Contact Information
BURDEKIN SHIRE COUNCIL Address 145 Young St, Ayr QLD 4807 Postal Address PO Box 974, Ayr QLD 4807 Phone +61 7 4783 9800 Email burdekinsc@burdekin.qld.gov.au Website www.burdekin.qld.gov.au
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The Hinchinbrook Shire Hinchinbrook in the Herbert River Valley is a region rich in heritage, natural attractions and enviable lifestyle pursuits. An easy 90 minute drive north from Townsville, Hinchinbrook Shire comprises of Ingham as the vibrant multicultural and commercial hub, and several charming townships including Halifax, Lucinda, Taylors and Forrest Beaches to create a perfect backdrop for events. The choice of venues is matched only by imagination in creating a truly bespoke experience. TYTO Conference Centre TYTO is an award-winning multi-dimensional facility dedicated to artistic, cultural and environmental excellence. The Conference Centre and surrounds cater to a range of events from intimate to extravagant when utilising the picturesque outdoor facilities inclusive of the Piazza, Amphitheatre and Parklands. The Regional Art Gallery, Recording Studio, Shire Library and 120 hectare Wetlands with Interpretive Centre within the same complex make this a unique venue to create something spectacular. TYTO – Be Inspired. Hinchinbrook Shire Hall The Hinchinbrook Shire Hall is a multi-purpose venue catering for large and small events. Gala balls, presentations and conferences are just some of the events that take place within the Hall. The Hall holds up to 530 people with on-site catering facilities, bar and stage. The Hinchinbrook Shire Hall is located in Ingham’s CBD with close proximity to local shops and TYTO.
Images: Budd Photography
Contact Information
HINCHINBROOK SHIRE COUNCIL Address 25 Lannercost St, Ingham QLD 4850 Postal Address PO Box 366 Ingham QLD 4850 Phone +61 7 4776 4600 Fax +61 7 4776 3233 Email council@hinchinbrook.qld.gov.au Website www.hinchinbrook.qld.gov.au
Contact Information
TYTO CONFERENCE CENTRE Address Macrossan Avenue, Ingham QLD 4850 Postal Address PO Box 366, Ingham QLD 4850 Phone +61 7 4776 4726 Email events@hinchinbrook.qld.gov.au Website www.tyto.com.au
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The Charters Towers Region The town lies at the crossroads of the Overlander’s Way (Flinders Highway) and the Great Inland Way (Gregory Development Road) and just a short 90 minute drive inland from Townsville. Driving through the streets of Charters Towers is like viewing a living montage of Australian history and heritage. It was once the second largest city in Queensland and today it is as rich in history as it is in traditional outback friendliness and warm hospitality. It is a scenic gold mining city where you can enjoy an authentic experience reliving the heady gold mining boomtime era while also discovering a plethora of amazing stories of action and activity that abounded in the region including our region’s rich WWI and WWII history. Charters Towers delivers all your expectations for a professional event and more. Whatever you’re looking for, from an outdoor natural amphitheater to external yet under-cover venues for hundreds of delegates or traditional internal venues, Charters Towers, the outback in the Tropics, will provide you with a truly unique and authentic experience that will impress. The World Theatre For larger events, The World Theatre in the heart of Charters Towers’ business district provides a unique venue with the latest in production capabilities. The Auditorium offers tiered theatrestyle seating for 660 people while two separate cinemas offer 150 and 125 seats respectively. The complex boasts its own full bar facilities as well as fully licensed restaurant and a snack bar. The grand entrance introduces you to the elegance that lies within and the theatre foyer area which plays host to a gallery display that presents pieces from the coveted collection of historically significant pieces to valuable contemporary works. This venue caters for conferences, meetings, seminars, cocktail functions and special events. Arthur Titley Centre Directly opposite The World Theatre, is the Arthur Titley Centre. This venue offers an insight into the style and class of events gone by. Commercial catering facilities and a separate bar area serve the two separate function rooms with a stage equipped with disabled access. Officially opened in 1933, this venue presents as an ideal choice for banquets, cocktail or dinnerdance events, conference meetings or trade shows. With several seating variations available, the Function Room set cabaret style, has a capacity for 100 guests with the Hall catering for up to 300. Beef and Gold Rooms The Charters Towers Beef and Gold Rooms are conveniently located within the Charters Towers Regional Council’s Administration Complex. The Gold and Beef Rooms can be hired as one complete room or two separate rooms. The combined rooms offer full catering facilities and optional break out spaces to cater for events up to 50 people. A television/video and an overhead projector and whiteboards are available for use.
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Images: Budd Photography
Contact Information
CHARTERS TOWERS REGIONAL COUNCIL Address 12 Mosman St, Charters Towers QLD 4820 Postal Address PO Box 189 Charters Towers QLD 4820 Phone +61 7 4761 5300 Fax +61 7 4761 5344 Email mail@charterstowers.qld.gov.au Website www.charterstowers.qld.gov.au
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View from Mount Inkerman Lookout, The Burdekin by Paul Ewart
Dusk at Cattle Creek, Hinchinbrook by Megan MacKinnon
Support Services From event theming through to catering and equipment hire, Townsville North Queensland offers an array of professional support services to complement your next event. Townsville prides itself on offering high quality, creative and professional
event productions and the Townsville Enterprise Convention Bureau can put you in touch with whatever services you require to produce a seamless event.
2014 Townsville North Queensland Tourism Awards by Megan MacKinnon
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Visitor Services Townsville North Queensland Visitor Information Centres The Volunteers at the Townsville North Queensland Visitor Information Centres are the friendly local faces that can assist your delegates with all their enquiries. Whether your delegates are seeking information on attractions, looking for the best public transport option or seeking free local maps, the Visitor Information Centres are the best place to start.
TOWNSVILLE
Billabong Visitor Information Centre Address Bruce Highway, 17km south of Townsville (within Billabong Sanctuary entrance) Phone +61 7 4780 4397 Townsville Bulletin Square Visitor Information Centre Address Townsville Bulletin Square, Townsville CBD Phone 1800 801 902
BURDEKIN
Burdekin Tourism Association Address 12 Railway Avenue, Home Hill Phone +61 7 4782 8241 Burdekin Tourism Association Address Plantation Park, Bruce Highway, Ayr Phone +61 7 4783 5988
CHARTERS TOWERS
Charters Towers Visitor Information Centre Address 74 Mosman Street, Charters Towers Phone +61 7 4761 5533
HINCHINBROOK
TYTO Wetlands Information Centre Address Townsville Road, Ingham Phone +61 7 4776 5211
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Support Services Listing Region:
Townsville
Burdekin
Charters Towers
Hinchinbrook
Magnetic Island
Other
Accommodation & Venues Company
Address
Phone
Allure Hotel & Apartments
68 McIlwraith Street, South Townsville
+61 7 4767 7997
Amaroo on Mandalay
61 Mandalay Avenue, Nelly Bay
+61 7 4778 5200
Apex Camps Magnetic Island
Birt Street, Picnic Bay
1300 122 677
Aquarius on the Beach
75 The Strand, Townsville City
+61 7 4772 4255
Aussie Outback Oasis Cabin & Van Village
76 Dr George Ellis Drive, Charters Towers
+61 7 4787 8722
Base Backpackers Magnetic Island
Lot 1 Nelly Bay Road, Magnetic Island
+61 7 4778 5777
Bivouac Junction Holiday Camp
146 Bivouac Junction Rd, Macrossan
+61 7 4787 3804
Breezes by the Bay
3 Primrose Street, North Ward
+61 7 4772 3335
Bungalow Bay Koala Village
40 Horseshoe Bay Road, Horseshoe Bay
+61 7 4778 5577
City Oasis Inn
143 Wills Street, Townsville City
+61 7 4771 6048
Clarke Street Accommodation Townsville
88 Clarke Street, Garbutt
+61 417 600 813
Classique Bed and Breakfast
495 Sturt Street, Townsville City
+61 7 4721 0898
Dalrymple Tourist Van Park
24 Dalrymple Road, Charters Towers
+61 7 4787 1121
Grand Hotel and Apartments Townsville
8–10 Palmer St, Townsville City
+61 7 4753 2800
Hidden Valley Cabins and Tours
McLennan Road, Hidden Valley
+61 7 4770 8088
Hinchinbrook Marine Cove Motel
74 Dungeness Road, Lucinda
+61 7 4777 8395
Hinchinbrook Marine Cove Resort
1 Denney Street, Lucinda
+61 7 4777 8377
Hotel Grand Chancellor Townsville
334 Flinders Street, Townsville City
+61 7 4729 2000
Itara and Jacana Apartments
1–15 Sporting Drive, Thuringowa
+61 7 4723 4644
Leahton Park Country Cabins
441 Urdera Road, Charters Towers
+61 7 4787 8126
Lees Hotel ‘The Original Pub with No Beer’
58 Lannercost St, Ingham
+61 7 4776 1577
Mariners North Holiday Apartments
5/7 Mariners Drive, Townsville City
+61 7 4722 0777
Melville’s Farm
45 Alligator Creek Road, Alligator Creek
+61 7 4778 8388
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Support Services Listing Accommodation & Venues (Continued) Company
Address
Phone
Mercure Townsville
Woolcock Street, Currajong
+61 7 4725 2222
Oaks Gateway
2 Dibbs Street, South Townsville
+61 7 4778 9000
Oaks M on Palmer
81 Palmer Street, South Townsville
+61 7 4753 2900
Ocean Breeze by the Strand
81 Mitchell Street, North Ward
+61 7 4729 8100
Orchid Guest House
34 Hale Street, Townsville City
+61 7 4771 6683
Orpheus Island Resort
Orpheus Island
+61 7 4777 7377
Park Regis Anchorage
51 Palmer Street, South Townsville
+61 7 4722 6200
Peppers Blue on Blue Resort
123 Sooning Street, Nelly Bay
+61 7 4758 2400
Quest Townsville
30–34 Palmer Street, Townsville City
+61 7 4726 4444
Quest Townsville on Eyre
19–21 Leichardt St, North Ward
+61 7 4789 7400
Rambutan
113-117 Flinders Street East, Townsville City
+61 7 4771 6915
Range Caravan Park
405 Hervey’s Range Road, Bohle Plains
+61 7 4773 2419
Rollingstone Beach Caravan Resort
Hencamp Creek Road, Rollingstone
+61 7 4770 7277
Rowes Bay Caravan Park
46 Heatley Parade, Rowes Bay
+61 7 4771 3576
Rydges Southbank Townsville
23 Palmer Street, South Townsville
+61 7 4726 5265
Seagulls Resort
74 The Esplanade, Belgian Gardens
+61 7 4721 3111
The Lakes Holiday Park
196 Woolcock Street, Currajong
+61 7 4725 1577
The Ville Resort–Casino
Sir Leslie Thiess Drive, Townsville City
+61 7 4722 2333
Townsville Bush Oasis Caravan Park
1 Muntalunga Drive, Nome
+61 7 4778 8301
Castlemaine Perkins Limited
www.xxxx.com.au
+61 7 4775 3633
CCA (Coca-Cola Amatil)
www.mycca.com.au
+61 7 4774 9940
Grinders Coffee
–
1300 476 377
Cuisine to Go
Townsville Golf Club, Rosslea
+61 7 4779 5355
JAM
1 Palmer Street, South Townsville
+61 7 4721 4900
Beverage Provider
Catering
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Region:
Townsville
Burdekin
Charters Towers
Hinchinbrook
Magnetic Island
Other
Corporate Merchandise & Uniforms Company
Address
Phone
Get Branded
Townsville
+61 7 4728 7771
Jewellery By Design
Shop 123, Castletown, Hyde Park
+61 7 4772 1001
Loloma Jewellers
Shop 90, Castletown, Hyde Park
+61 7 4772 6865
Malou Who
325 Ingham Rd, Garbutt
+61 7 4779 7577
Ede Events
86–92 Charters Towers Rd, Hermit Park
+61 7 4772 6611
Norquip Hire
132 Southwood Road, Stuart
+61 428 582 195
Acclaim Special Events & Meeting Management
23 Deerhurst Road, Brookfield, Brisbane
+61 3254 0522
Aspect Eight
387 Stanley Street, North Ward
+61 7 4724 0166
Townsville
+61 408 495 031
Equipment Rental
Event Management
Photography Budd Photography
Printing Bolton Print
246 Hartley Street, Cairns
+61 7 4035 3833
Fuji Xerox Business Centre (Townsville)
85 Denham Street, Townsville City
+61 7 4759 9499
Greenridge Press
4 Freighter Avenue, Wilsonton
+61 7 4659 1444
Kwik Kopy Printing Townsville / 121 Creative Townsville
5 Fletcher Street, Townsville City
+61 7 4721 2626
Lotsa Print and Design
205 Ingham Road, Townsville City
+61 7 4775 1981
NPS Corporate
65 Leyland Street, Garbutt
+61 7 4779 4711
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Support Services Listing Services and Visitor Information Company
Address
Phone
Townsville Bulletin Square Visitor Information Centre
Flinders Street, Townsville City
1800 801 902
Burdekin Gateway Information Centre
12 Railway Avenue, Home Hill
+61 7 4782 8241
Burdekin Visitor Information Centre
Plantation Park, Bruce Highway, Ayr
+61 7 4783 5988
Cardwell Rainforest & Reef Visitor Information Centre
142 Victoria St, Cardwell
+61 7 4066 8601
Charters Towers Visitor Information Centre
74 Mosman St, Charters Towers
+61 7 4761 5535
Escape Travel
365 Flinders Mall, Townsville City
+61 7 4722 5000
Sealink (Travel)
Breakwater Terminal, Sir Leslie Thiess Drive, +61 7 4726 0888 Townsville City
Tropical Travel & Accommodation
Flinders Square, Townsville City
+61 7 4772 5800
TYTO Information and Wetlands Centre
Townsville Road/Bruce Highway, Ingham
+61 7 4776 4792
Castletown Shoppingworld
Cnr Kings Road and Woolcock Street, Hyde Park
+61 7 4772 1699
Stockland Townsville
310–330 Ross River Road, Aitkenvale
+61 7 4779 6033
Willows Shopping Centre
Herveys Range Road, Thuringowa
+61 7 4799 9100
Townsville
+61 448 466 669
Shopping Centres
Ticketing Townsville Tickets
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Region:
Townsville
Burdekin
Charters Towers
Hinchinbrook
Magnetic Island
Other
Transport Company
Address
Phone
Airnorth
4 Lancaster Road, Darwin
+61 8 8920 4000
Breakwater Marina
The Strand, Townsville City
+61 7 4721 2233
Calypso Coaches
1 Donaldson Street, Manunda
+61 438 689 212
Campbells Coaches
Crocodile Crescent, Bohle
+61 7 4774 5099
Detour Coaches
4 Jackson Street, Garbutt
+61 7 4728 5311
Fantasea Cruising Magnetic
Ross Street, South Townsville
+61 7 4796 9300
Nautilus Aviation
Hangar 15, Townsville Airport, Garbutt
+61 7 4725 6056
QANTAS Airways Ltd
–
13 13 13
Qantaslink
–
13 13 13
Queensland Rail Travel
502 Flinders Street, Townsville City
+61 7 3235 1368
SeaLink Queensland
Breakwater Terminal, Sir Leslie Theiss Drive, +61 7 4726 0819 Townsville City
Townsville Airport
Cnr Halifax Street and Stinson Avenue, Garbutt
+61 7 4727 3211
Townsville Helicopters
149–157 Old Common Road, Rowes Bay
+61 7 4772 4998
Townsville Taxi
11–15 Yeatman Street, Hyde Park
13 TAXI (13 82 94)
075
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Sunrise at the Strand, Townsville by Cameron Laird
Townsville North Queensland Incentives Townsville North Queensland is the gateway to the World Heritage listed Great Barrier Reef, tropical islands, wet tropics rainforests, national parks, wetlands and home to world class professional and industry leaders. Immerse, enrich and entertain your delegates with unique incentive itineraries highlighting the beautiful landscapes and the unique characters that give Townsville its friendly flavour.
Access all Areas, Tropical Island Hopping, Special Places in Nature, Legendary Leadership, Food and Wine Indulgence - the five themes to best guide you through what Townsville North Queensland has to offer. Use these themes and sample itineraries to create a personalised incentive experience, to reward, relax and give your delegates a little bit of something they didn’t have before.
Sunset at Horseshoe Bay, Magnetic Island by Megan MacKinnon
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Case Study TRAVEL BROKERS GET A BACK OF HOUSE TOUR Group Size: 4 pax Duration: 5 days Timing: 27 August - 1 September
Four travel brokers from New Zealand travelled to Townsville to escape the cold and enjoy a ‘money can’t buy’ experience in Townsville North Queensland. The small group experienced snorkelling in the world’s largest coral reef aquarium, enjoyed a behind the scenes tour of the historic Townsville Brewery, indulged with a private beachfront dinner, were part of the crew on a yacht competing in the SeaLink Magnetic Island Race Week and enjoyed a glorious island resort dinner.
To watch the video, scan the QR code below or visit www.townsvilleconventionbureau.com.au/incentive
Industry: Tourism
Learn the history behind Townsville Brewery...
‘A staff member from Townsville Brewery took us through the inner workings of Townsville’s craft brewery operation. His passion was evident and the product was even tastier.’ - Delegate
Townsville Brewey tour by Megan MacKinnon
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Indulge in a private beachfront dinner...
‘We were blown away by the amazing setting for our candlelight dinner on the beach; outstanding wine-matched 3-course meal, and unsurpassed personal attention by staff.’ - Delegate
Sunset dinner at Horseshoe Bay, Magnetic Island by Megan MacKinnon
Join a crew on a yacht while competing in the SeaLink Magnetic Island Race Week...
Competitors in SeaLink Magnetic Island Race Week
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Access All Areas World class events in a picturesque region Access all areas VIP experiences Celebrity meet and greets O utstanding corporate hospitality Townsville is home to exciting events held throughout the year, from festivals, markets, sporting events to exhibitions where you can treat your guests to an ‘access all areas’ experience. Between April and November you can meet a professional bull rider, go into pit lane at a Supercar race and meet a professional driver, or be part of a fashion shoot and discover what really happens behind the catwalk. Give your delegates an ‘access all areas’ events experience.
Sample Itinerary SeaLink Magnetic Island Race Week Group Size: Small group 1–20 pax Duration: 3–4 days Timing: August Day 1: Arrive in Townsville North Queensland and be greeted with limousine transfers to your hotel. The evening commences with a back of house tour of the local brewery before a private dinner at one of Townsville award-winning restaurants, JAM. Day 2: The Magnetic Island Race Week yacht event is held in the pristine waters of the Great Barrier Reef and your journey begins with a privately guided behind the scenes tour of Reef HQ Aquarium – the world’s largest living coral reef aquarium. Travel to Magnetic Island to explore its natural highlights with a pre-planned car rally with your aptly named provider, Topless Cars. Enjoy the evening at exclusive accommodation on Magnetic Island with a private dinner under the stars. Day 3: Today is race day! Teamwork is important as your guests will compete under the guidance of experienced crew for the ultimate thrill. Relax and unwind with other competitors at the Yachties Hour and Race Day Presentation and enjoy the evening’s entertainment. Day 4: Travel back to Townsville for limousine transfer to the airport.
Magnetic Island Race Week by Teri Dodds
Behind the scenes at a V8 race by EDGE Photographics
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Food and Wine Indulgence Local produce – paddock to plate Award winning chefs and spectacular ‘unique venues’ Learn to cook and team building exercises Food and wine events and festivals Quality local produce prepared by award-winning chefs is key to any food and wine experience, where and how you enjoy it is what makes it a memorable occasion. Townsville’s unique venues include dining underwater with shimmering tropical fish and eerie predators, tropical islands, high summits, picnicking by the river or an intimate table for two in an established restaurant.
Sample Itinerary Sensations Food & Wine Group Size: 1–15 pax Duration: 3 days Timing: Year round Day 1: Arriving at Townsville in North Queensland, your limousine will collect and escort you to your accommodation for check-in, allowing you time to prepare for the evening’s event. Pre-dinner drinks are served in your private dining room overlooking the Ross River before a dégustation menu featuring local produce and presentations from the head chef. Day 2: Today you will take a private tour to discover the paddock to plate pathway. In picturesque settings see where Townsville’s best produce is grown, grazed and harvested with a local knowledgeable guide. Your gala evening event, at one of Townsville’s heritage listed venues, is a dinner to challenge and evoke your senses. Things may not always taste as they appear. Indulge your palate and inner ‘foodie’ in this creative dining experience. Day 3: Relax over a Townsville Brewery brunch and reflect on what has been a great experience.
The Townsville Brewery
JAM by Budd Photography
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Special Places in Nature Meet the local wildlife and the characters who care for them Hand feed a croc or chill out with a koala on the beach Explore five different landscapes in one day S wim with the spectacular marine life and see the world renowned Great Barrier Reef Blessed with an abundance of wildlife, five different landscapes within an hour’s drive from the city hub of Townsville, and a team of people who have devoted their lives to caring for both, the Townsville North Queensland region provides the ultimate base for a face to face natural encounter. Interact with Australia’s cutest creatures and immerse yourself in a tropical rainforest, the Great Barrier Reef and experience the rich culture and history of the Aboriginal people.
Sample Itinerary Rainforest & Reef Wildlife Group Size: 1–50 pax Duration: 4–5 days Timing: Year round Day 1: Upon arrival at Townsville, transfer by coach to Mungalla Station in Hinchinbrook where you can share a unique experience, immersing yourself in the culture and history of the local Aboriginal people. Keep an eye out for wildlife as you travel through lush rainforest enroute to Hidden Valley while the local guide will amaze you with stories of the land. Settle into your room for a privately hosted dinner with the property owners. Day 2: Wake to the peaceful bush surrounds and enjoy breakfast at Hidden Valley Cabins before spending a full day exploring the Southern Hemisphere’s highest sheer drop waterfall. At over 300m, Wallaman Falls is a must see natural wonder. Join your Hidden Valley Cabins hosts on an adventure through the dry sclerophyll scrub and see Australia’s cutest and, in some cases, rare nocturnal animals including gliders, numerous possums, night spiders, Rufous Bettongs, night birds, owls and the elusive platypus.
Reef HQ Aquarium by Budd Photography
Day 3: Experience the Great Barrier Reef without getting wet at the world’s largest living coral reef aquarium. As the National Reef Education Centre for the Great Barrier Reef Marine Park Authority, Reef HQ Aquarium will open your eyes to an amazing world filled with thousands of charismatic marine creatures. You will also visit the renowned turtle hospital. Dinner tonight will be at Reef HQ Aquarium with shimmering tropical fish, eerie predators and stunning live coral reef galleries as a backdrop. Day 4: Today you will actively participate in citizen science activities and contribute to the long term health and monitoring of the Great Barrier Reef. The scene is set for a full day of diving and snorkelling on the Great Barrier Reef. Day 5: Depart Townsville
Hidden Valley Cabins by Mark Canavan
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Tropical Island Hopping Tropical islands on the Great Barrier Reef Australia’s largest solar suburb on Magnetic Island Private island getaway and spectacular marine life Access to world leading marine scientists Between Cairns and the Whitsundays, Townsville is host to an array of spectacular tropical islands on the Great Barrier Reef. Explore this picturesque World Heritage listed environment from the comfort of your own luxurious private island or explore the inner workings of true sustainability and learn from world class authorities what makes this region so special.
Sample Itinerary Life in the Tropics Group Size: 1–15 pax Duration: 4 nights/5 days Timing: Year round Day 1: Upon arrival at Cairns or Townsville, enjoy a helicopter transfer over the picturesque coral-studded sea to Orpheus Island where you can spend the afternoon enjoying the many activities on offer or simply relaxing . Day 2: Orpheus offers a plethora of once in a lifetime experiences, be it a fishing trip where the day’s catch is grilled on an open fire in a nearby cove, an Indigenousled tour of the culturally rich neighbouring islands, or taking a dinghy and chef prepared gourmet picnic hamper and discovering the many pristine bays and reefs that fringe Orpheus. Day 3: Located within Pioneer Bay is the Orpheus Island Research Station, a marine research facility operated by James Cook University. On this educational tour you will be introduced to the great research facilities, including the wet and dry laboratories and the live reef touch tanks.
Orpheus Island
Transfer by helicopter back to Townsville where your limousine will meet you and transfer you to Breakwater Terminal for a short ferry ride to Magnetic Island with SeaLink Queensland. Day 4: After a leisurely morning you will spend time with the wildlife rangers at Bungalow Bay Koala Village participating in the Magnetic Island Light Footprints program where you will have the chance to ‘Leave your Mark’ on this Great Barrier Reef Island. Your day will finish with a private catered degustation meal in a handpicked location. Day 5: Following breakfast, transfer to Townsville airport for your flight home.
Magnetic Island by Kobie Rhodes
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Legendary Leaders World class leaders in environment, sustainability, science, business and the Great Barrier Reef Private one-on-one access with key personnel Classroom and outdoor interactive experiences Professional development and team building Successful leadership is vital to any organisation, project or individual. Learning from others is key to fostering new ideas and concepts and is a perfect avenue to reward those who excel. Townsville is home to world recognised professional leaders with whom your guests can engage, on a one-on-one basis, to learn and develop their professional skills. World class leaders from the following industry sectors are available to inspire your delegates: Defence Aviation Sustainability Mining and Minerals Processing Marine Sciences Business and Professional Services Agriculture
Sample Itinerary The Solar Leadership Tour Group Size: 1–20 pax Duration: 2 nights/3 days Timing: Year round Day 1: On arrival you will tour Townsville, visiting residential, commercial and government buildings illustrating energy efficiency, energy demand reduction, renewable energy and smart technology reduction. Drive to Hidden Valley via World Heritage listed Wet Tropics and Paluma Range National Park stopping en-route for lunch at Frosty Mango and a swim at Crystal Creek before arriving at your accommodation at Hidden Valley Cabins, Australia’s first 100% solar powered resort. Day 2: Keynote speakers from Townsville Enterprise and James Cook University will discuss the day’s activities, key learnings and how this may apply to your projects. Day 3: Reef HQ Aquarium is the only tourism attraction in Queensland to be registered as a solar power station. During the privately guided tour you will discover how renewable energy from the sun is being used to reduce the Aquarium’s carbon footprint and to encourage people to adopt sustainable living practices. Transfer to Townsville airport.
Solar panels at Hidden Valley Cabins
Solar panels at Hidden Valley Cabins
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Stock Exchange Arcade, Charters Towers
Horseshoe Bay, Magnetic Island by Megan MacKinnon 086
Pre and Post Touring The best holidays are the ones that leave you feeling energised and alive. Townsville North Queensland gives you that feeling with a collection of destinations and attractions to spark anyone’s curiosity. The best place to begin your exploration is Townsville city. Beneath the protective presence of Castle Hill, Townsville City combines federation architecture with modern fine dining like no other Queensland city. Stroll down The Strand and look over the breathtaking Great Barrier Reef, or better understand its beauty with a visit to Reef HQ Aquarium. If it’s nature you like, don’t miss a walk around Magnetic Island, where you can spot Northern Australia’s largest colony of wild koalas. The remarkable Forts Walk is the best vantage point for wildlife, spectacular rocky coves and historic military sites.
A little further south is the Burdekin, the sugar capital of Australia. Sample the legendary Burdekin produce or try your hand at barramundi fishing in the Burdekin River estuaries! Or get even closer to marine life with a scuba dive on the S.S. Yongala shipwreck – one of the top ten dive sites in the world. The last destinations to explore are the ancient and aweinspiring rainforests of Townsville North Queensland. Swim in the crystal clear waterholes of Crystal Creek, stare with amazement at Wallaman Falls in the Hinchinbrook region – the largest single-drop waterfall in Australia – or play hide ’n’ seek in the world’s oldest continually living rainforest in Paluma Range National Park. Townsville North Queensland rewards your curiosity. Wander, ramble, peer and unearth, and you’ll leave with something more precious than gold: the feeling of being alive!
Your history lesson continues with a short drive to iconic Charters Towers. Feel the fervour of the gold rush with a trip to The Miner’s Cottage where you might just strike it lucky when panning for gold. Or just wander the streets of this celebrated Australian town and sample billy tea and damper straight from the camp oven.
Sunset at Cattle Creek, Hinchinbrook by Megan MacKinnon
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Discover Townsville North Queensland Mayor Jenny Hill recommends... • Indulge with a gelato on The Strand • Day trip to Magnetic Island • Watch one of our national sporting teams in action • Walk up Castle Hill • Dive the S.S. Yongala or skydive over The Strand • Enjoy an exhibition at Perc Tucker Regional Gallery and the Pinnacles Gallery
Castle Hill
Townsville CBD
Just metres short of a mountain, Castle Hill is the giant pink granite monolith that stands proud in the centre of Townsville – serving as the perfect place for visitors to orientate themselves with the city. Take the easy drive to the top for stunning panoramic views of Magnetic Island and Cleveland Bay, Townsville City and suburbs and the Northern Beaches. Challenge yourself and join the 1,000+ locals that run and walk up the Hill every day – if you’re up for it.
The Townsville CBD is growing its reputation as a centre for fashion, food and entertainment. Visitors can enjoy boutique shopping, alfresco dining and regular local markets. The CBD is well connected with the Palmer Street dining and accommodation precinct located just a short walk from the central hub of Townsville Bulletin Square over the historic Victoria Bridge. Make the most of the free Wi-Fi in Townsville Bulletin Square and pop in to see the Volunteers at the Visitor Information Centre.
Riverway Two huge swimming lagoons, playgrounds, parklands, a performance and arts centre and a sports stadium, all situated on the banks of the Ross River. The Riverway precinct is perfect for families looking to enjoy the great outdoor lifestyle that North Queensland is famous for.
Reef HQ Aquarium Reef HQ Aquarium is the world’s largest living coral reef aquarium and the national education centre for the Great Barrier Reef. Reef HQ Aquarium provides the most outstanding Great Barrier Reef experience through education, inspiration and entertainment. The Reef HQ Aquarium Turtle Hospital provides a dedicated facility where sick and injured marine turtles are cared for and rehabilitated.
The Strand Jezzine Barracks Townsville’s famous foreshore, The Strand, is the perfect place to relax during your visit. Stretching 2.5km and offering views across Cleveland Bay to Magnetic Island, The Strand is a favourite for locals and visitors alike. BBQ facilities, swimming enclosures, freshwater showers, a waterpark, playgrounds and waterfront dining make this the obvious place to visit.
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Located at northern end of The Strand, Jezzine Barracks hold special significance for the people of Townsville. The area has been redeveloped and includes a coastal path with magnificent views of Cleveland Bay and Magnetic Island, with disability access to Kissing Point headland. Interpretive artwork, way points and lookouts also feature and a walkway connects the popular Strand with the far reaching Pallarenda beach front.
Museum of Tropical Queensland Located in the heart of Townsville city, the Museum of Tropical Queensland tells the story of the HMS Pandora, the ship sent by British Admiralty to capture the Bounty and her mutinous crew. The Museum also hosts a series of visiting displays and touring exhibitions throughout the year. The kids will love the Dinosaur Discovery display.
at Riverway Arts Centre, see a movie at the cinemas, challenge your friends at tenpin bowling or have a pint at the local Irish pub.
Billabong Sanctuary
Palmer Street
On the outskirts of the city, Billabong Sanctuary is an interactive wildlife park set in 11 hectares of wilderness. Hold a koala, cuddle a wombat, smile at a crocodile or wrap a python around your neck. Animal talks and feedings occur throughout the day – don’t forget your camera.
Located on the city’s south bank, Palmer Street captures the essence of international cuisine. Palmer Street is a prime location to start your night, or day, boasting award-winning restaurants for breakfast, lunch or dinner. Whether you desire Indian, Asian, Italian, French, Mexican, modern Australian or locally caught seafood, this is Townsville’s premium eating strip.
Museums Townsville offers a number of museums showcasing the rich history and stories of the region. As well as the award-winning Museum of Tropical Queensland, other museums include the Maritime Museum, the Townsville Military Museum, the Townsville Royal Australian Air Force Museum and the National Heritage Trust Centre.
Those revellers looking to keep the party going after dinner should look no further than the inner city. Flinders Street boasts an eclectic mix of restaurants, nightclubs, pubs and cocktail bars. City Lane is a great place to start your night whether it’s for drinks or dinner. Flinders Street East buzzes with a lively atmosphere with patrons enjoying cocktails, tapas and dancing in the nightclubs until late.
Gregory Street and The Strand The alfresco dining and proximity to the beach makes Gregory Street and The Strand the perfect stop for a meal. Spoil yourself with a delicious gelato or have a relaxing drink at one of the restaurants or bars found along The Strand. Gregory Street is also home to several boutique shopping outlets and is the perfect spot to enjoy some retail therapy after a bite to eat.
Dining, Drinking and Dancing Townsville’s evolution as a metropolitan city is evident in its vibrant night life. Whether it’s sipping cocktails overlooking The Strand, trying your luck at The Ville Resort–Casino, fine dining on Palmer Street or partying until late in Flinders Street nightclubs, there is plenty to do after the sun sets.
Flinders Street
Cannon Park Located a short distance from the Riverway precinct and 1300SMILES Stadium, home of the North Queensland Cowboys, Cannon Park offers diners a range of cuisine and a social atmosphere. You can catch a live show
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Shopping Townsville boasts five major shopping precincts – the Central Business District, Domain Central, Castletown Shoppingworld, Stockland Townsville and Willows Shopping Centre. Visitors can find local fashion boutiques located in and around the CBD, as well as on Palmer, Flinders and Gregory Streets. Townsville is also home to popular retailer, Myer, at Stockland, perfect for those looking for the latest fashions. Markets are regularly held throughout the region, with fresh produce, homemade sweets, plants, flowers, clothing and crafts available.
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Restaurants Region:
090
Townsville
Burdekin
Charters Towers
Hinchinbrook
Magnetic Island
Other
Name
Address
Phone
Aqua
The Ville Resort–Casino, Townsville City
+61 7 4722 2261
Brothers Leagues Club
Golf Links Drive, Kirwan
+61 7 4773 8000
Cactus Jack's Restaurant
Cannon Park, Thuringowa Central
+61 7 4771 4511
Cactus Jack's Restaurant
17–21 Palmer Street, Townsville City
+61 7 4721 1478
Cactus Jack's Saloon
237 Flinders St, Townsville City
+61 7 4721 5705
Cowboys Leagues Club
335 Flinders Street, Townsville City
+61 7 4724 5888
Frosty Mango
Bruce Highway, Mutarnee
+61 7 4770 8184
Harold's Seafood on The Strand
5/58 The Strand, Townsville City
+61 7 4724 1322
Herbert Hotel
102 Sturt Street, Townsville City
+61 7 4771 2641
Herveys Range Heritage Tea Rooms
37 Thorntons Gap Road, Herveys Range
+61 7 4778 0199
JAM
1 Palmer Street, South Townsville
+61 7 4721 4900
Kobe
The Ville Resort–Casino, Townsville City
+61 7 4722 2333
Longboard Bar & Grill
Gregory Street Headland The Strand, Townsville City
+61 7 4724 1234
Masala Indian Cuisine
302 Ross River Road, Aitkenvale
+61 7 4728 8818
McDonald’s Family Restaurants
Lakes, Aitkenvale, Castletown and Stockland
+61 7 4772 3833
Molly Malones Irish Pub
87–95 Flinders Street, Townsville City
+61 7 4771 3428
Pie Face Townsville
221 Flinders Street, Townsville, City
+61 7 4724 3926
Spin Café
The Ville Resort–Casino, Townsville City
+61 7 4722 2333
The Brewery
252 Flinders Street, Townsville City
+61 7 4724 2999
Townsville Yacht Club
1 Plume Street, South Townsville
+61 7 4772 1192
Discover Magnetic Island Located within the Great Barrier Reef Marine Park just 8km and a 20 minute ferry ride off the coast of Townsville, Magnetic Island is the perfect tropical escape for a day or a week. With 23 beaches and bays, Magnetic Island has the natural beauty and serenity of untouched paradise within a thriving community. The rocky granite headlands fuse with sheltered bays and beaches, studded with majestic hoop pines trees, creating a dramatic coastline. Over two-thirds of the Island is protected as National Park, providing a haven for native wildlife, including rock wallabies, koalas, possums and over 100 species of birdlife. Explore the National Park from bay to bay on a network of walking tracks through dry woodlands of wattles and eucalypts and pockets of rainforest, viewing native animals up close in their natural habitats. Snorkel or sail on one of the bays and discover tropical fish and other marine life that live in the surrounding reefs and tranquil waters.
Top Five ‘must do’ Experiences
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Snorkel the fringing reefs around Magnetic Island’s most popular beaches on one of the designated snorkel trails
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Explore the 25km of walking tracks on the Island
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Observe the rock wallabies at Geoffrey Bay in Arcadia
4 See Northern Australia’s largest colony of koalas in Getting There and Around
the wild on The Forts Walk
Magnetic Island is only 20 minutes on the SeaLink Queensland ferry from Townsville and once you’ve docked it’s straight into Island life. If you haven’t brought your own vehicle over on the Fantasea Cruising Magnetic barge, the public bus service makes tripping around the Island a breeze. Alternatively, you can hire a scooter, colourful topless car or baby four wheel drive. Other options for the fitness conscious traveller include exploring the wilderness via walking tracks or bike riding from bay to bay.
5 Sail around the Island to discover some secluded bays
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Discover the Great Barrier Reef Accessible from Townsville, the central section of the Great Barrier Reef offers some of the best diving sites on the east coast, from shallow lagoons, pinnacles rising from 30m to 5m from the surface, walls, swim throughs and wrecks.
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Located a little further off the coast, the central section has less impact from human activity. Day trips often visit Lodestone Reef, home to a variety of habitats from shallow areas with white sandy sea floor and large coral bommies (outcrops) to steep slopes with deep crevasses hosting a great diversity of fish life, including small damsels and butterfly fish to larger animals like the giant trevally and occasional reef shark. The multi-day trips mostly travel at night to maximise time on the reef, visiting a variety of locations including Wheeler Reef, with its white sandy cay and many pelagic species, Davies Reef with pinnacles rising from 30m and shallower bommies riddled with swim throughs and caves, Barra Bommie at Little Broadhurst Reef, where you can spot an octopus, and Australia’s best dive the S.S. Yongala Wreck, with the biggest diversity of large marine life around the world - Queensland gropers weighing over 300kgs, giant trevally, turtles, sea snakes, bull sharks and eagle rays just to mention a few.
Diving on the Great Barrier Reef
S.S. Yongala Experienced divers should visit the S.S. Yongala, a 28m deep shipwreck, that sank off the coast of Ayr (just south of Townsville in the Burdekin) during a tropical cyclone in 1911. Rated one of the world’s top 10 dive wrecks, the SS Yongala is home to a captivating array of hard and soft coral and spectacular marine life including sea turtles, sea anemone and thousands of inquisitive reef fish. Dive trips to the SS Yongala depart from Townsville, Magnetic Island and Alva Beach in the Burdekin. This historic wreck will leave you with memories that last a lifetime. Exploring the S.S. Yongala shipwreck courtesy of Adrenalin Dive
Hinchinbrook Island Separated from the mainland only by the narrow Hinchinbrook Channel, the rugged peaks of Hinchinbrook Island National Park rise abruptly from the sea, signalling the Island’s wild nature. Hinchinbrook is home to the world renowned wilderness walk, the Thorsborne Trail. Covering 32km, the Trail follows some of Australia’s most scenic island coastline. Discover sweeping bays, sandy beaches, extensive mangroves, fragile heaths, dense forests and lofty summits - perfect for the traveller with a thirst for adventure. Hinchinbrook Island by Paul Ewart
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Orpheus Island Charter a boat, take your own or jump on a helicopter to unwind on Orpheus Island National Park in the Palm Group of Islands. Book into the luxury resort or set up a self-sufficient camp in one of the Island’s secluded camping areas. Snorkel off the beach in blue-green reef waters to discover a marine wonderland or look and listen for birds in the forest and on the shore. This is a true tropical island experience!
Orpheus Island
Palm Island Located 65km north-west of Townsville, Palm Island is the traditional country of the Manbarra people and, more recently, home of the Bwgcolman tribal people. Palm Island’s assets are its unique Indigenous heritage and its location within the World Heritage listed Great Barrier Reef Marine Park. The pristine waters of the area make it a great fishing spot for mackerel and coral trout.
Great Palm Island by Megan MacKinnon
Sailing and Fishing on the Great Barrier Reef Townsville North Queensland’s tropical weather provides the perfect environment for sailing and boating. Experienced sailors can charter a vessel to sail through the many secluded areas. If you prefer group interaction, there are plenty of day trips departing Townsville and Magnetic Island. The Great Barrier Reef is a fisherman’s paradise with some of the most succulent catches being spanish mackerel, coral trout, red emperor and sweet lip. More than one-third of the Great Barrier Reef is declared a ‘no-take zone’, so if you are looking to catch and cook, check the Great Barrier Reef Marine Park Authority’s Zoning Regulations before you leave the shore.
Sailing by Cameron Laird
Clownfish by Jenny Huang
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Discover Paluma and the Northern Beaches Northern Beaches For a relaxing day out, Townsville’s northern beaches - just 60km north of the city - are the ideal getaway. Bushland, Saunders, Toolakea, Toomulla and Balgal Beaches are perfect for fishing, swimming, picnicking and bird watching. Crystal Creek For a pleasant change of climate and scenery, travel north along the Bruce Highway and turn left to Crystal Creek in Paluma Range National Park. With two swimming holes, Big Crystal Creek and Little Crystal Creek, this area is a favourite for Townsville locals and offers the perfect place to cool off on a warm day. Big Crystal Creek, at the base of the Paluma Range, features a large swimming hole, natural rock slides and a picnicking area, perfect for families and larger groups.
Bushland Beach sunrise by Tracey Harrison-Hill
Little Crystal Creek, located 11km up the winding road to Paluma Village, is well known for its historic stone arch bridge built in the 1930s. Cascading waterfalls feed into one of the best freshwater swimming holes in the north. Paluma Embrace the natural beauty of the Paluma Range National Park – the southern gateway to the Wet Tropics World Heritage Area. Escape the coastal lowland heat and relax in the cool mountain air of the Paluma Range. Experience the thrill of being one of the ‘lucky ones’ that spots the rare golden bowerbird, and take a step back in history at Paluma, the village in the rainforest. Absorb the exotic sounds of birdlife on a rainforest walk and smile for the cameras at McClellands Lookout as you enjoy stunning views along the coast.
Little Crystal Creek by Megan MacKinnon
Travelling on from Paluma, the diversity of flora and fauna changes dramatically as you enter the dry open woodlands. The small township of Hidden Valley is home to Hidden Valley Cabins and Tours, an exclusive retreat offering daily platypus tours and home cooked meals. Paluma Rainforest by Megan MacKinnon
Lake Paluma
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Discover Hinchinbrook Mayor Ramon Jayo recommends... • Take a walk along the TYTO Wetlands walkway, keeping an eye out for the vast amount of wildlife that call the Wetlands home • Take in the Island views from Lucinda Jetty, the longest in the Southern Hemisphere at 5.76km
• V isit the unique and awe-inspiring Wallaman Falls
If tropical rainforest, eco-adventures, cultural heritage and beautiful beaches are on your list for the perfect holiday, Hinchinbrook is a must-see destination. This scenic region is just an hour’s drive north of Townsville and is a wonderland of nature based attractions in a vibrant cultural setting. Numerous walking tracks, historic sites as well as national parks for picnics, photography and bike riding beckon you to explore this piece of Townsville North Queensland. Wetland Wonders TYTO Wetlands is a unique 120ha natural wetland area that is home to over 230 species of birds, tropical plants and native wildlife. Extensive walking tracks allow visitors to explore the park at their own pace. Enjoy the lagoons as you walk along the boardwalk linking the TYTO Information and Wetlands Centre to TYTO and TYTO Regional Gallery. The precinct offers waterfront dining, a historical cane display and a bird’s eye view of the area by climbing the 11m observation tower.
Natural Experiences You will be amazed when you stand in front of Wallaman Falls, the Southern Hemisphere’s highest permanent single-drop waterfall, located in Girringun National Park. In between the forest clad ridge tops and rainforest lined gullies and creeks, Wallaman Falls stands at almost 300m. Experience the beauty of World Heritage rainforest and spectacular gorge views on short walking tracks near the Falls. Girringun National Park is also the gateway to the Wet Tropics Great Walks. Discover plunging waterfalls, lush gorges and inspirational views as you tackle one of the two day walks that start from Wallaman Falls and trek down the Herbert River Valley, on the Wallaman Falls section of The Great Walk. Ingham is the closest mainland connection to Hinchinbrook Island with the neighbouring channel a protected environment for the dugong. The Hinchinbrook Channel is a picturesque setting that offers some of the region’s best fishing. Indigenous The Hinchinbrook region also encompasses the traditional country of the Nywaigi, Warrgamay and Bandjin Aboriginal people. Visit Mungalla Station, near Forrest Beach, to hear stories about the Indigenous and European history of the area.
Wallaman Falls by Megan MacKinnon
TYTO Wetlands by Budd Photography
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Discover The Burdekin Mayor Lyn McLaughlin recommends...
• E njoying the wide variety of community • Dining on quality produce at one of our many events throughout the year • Fishing in one of the many waterways eateries • Boutique shopping
Just one hour’s drive south of Townsville is the Burdekin Shire – the sugar capital of Australia, fishing mecca, bird watching paradise and traditional homeland of the Gudjuda Aboriginal people. The district is made up of the neighbouring towns of Ayr and Home Hill and includes over a dozen other smaller centres. It is as famous for its rich, flat farmlands as it is for its amazing waterways and scenic beauty. The Burdekin maintains a healthy reputation for its friendly residents, great specialty stores and laid back lifestyle. Sugar As producer of the biggest and sweetest sugar cane in the country, the Burdekin is also one of the only cane growing regions left in Australia where cane is burnt before harvesting. These magnificent cane fires light up the skies every evening between June and December and have become a tourist attraction in their own right.
Burdekin farmlands
Fishing Fantastic fishing is on offer in the estuaries and waterways of the fertile Burdekin Delta. Fishing tours are available to catch barramundi, mud crabs, prawns, mangrove jack and more. Icons The Burdekin River Bridge, which links Ayr and Home Hill, is the district’s best known landmark. Known as the Silver Link, the 1,103m crossing is the only bridge in Australia built without a solid footing and is longer than the Sydney Harbour Bridge. An Engineering Heritage National Landmark Award was unveiled on the southern side of the Bridge in 2010.
Fishing by Paul Ewart
The S.S. Yongala shipwreck lies just off the coast of Ayr and is ranked one of the top 10 dive sites in the world. This is a must do for experienced divers. Yongala Dive, based at Alva Beach, is the fastest way to get to the site and discover the magnificent marine life that calls the wreck home. Wetlands The Burdekin’s magnificent wetlands are home to an amazing array of bird life, some of which are unique to the area. Bird watchers shouldn’t miss the chance to visit Plantation Park or Horseshoe Lagoon.
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Aerial view of the Burdekin River Bridge
Discover Charters Towers Mayor Liz Schmidt recommends... • Bunkers WW2 display on Towers Hill • Venus Battery • Shopping and also Eating at any of the many fine food outlets
Take a step back in time and explore the unique history and heritage of the gold rush towns of Charters Towers and Ravenswood.
• Strolling the streets and taking in the heritage feel of the town • Picnic at Weir Park • Day trip to Ravenswood
Ravenswood A short 40km detour off the Flinders Highway, en-route to Charters Towers, you will find historic Ravenswood.
Charters Towers Driving through the streets of Charters Towers is like viewing a living montage of Australian history and heritage. Gold was first discovered in Charters Towers in 1871 by Aboriginal horse boy, Jupiter Mosman. Thousands flocked from across the globe in a mad rush to the town, once the second largest in Queensland. The town was believed to have everything a civilised person could want and soon became known as ‘The World’. The magnificent heritage buildings are testament to the prosperity of the era. The heritage listed Stock Exchange Arcade, World Theatre, City Hall and Post Office Tower will have you reaching for your camera. Don’t forget to visit the iconic drive-in cinema for flicks under the stars, Towers Hill lookout, Venus Gold Battery - the largest surviving battery relic in Australia – or learn to pan for gold at The Miner’s Cottage.
Formerly settled for gold mining, this unique heritage listed town looks like a movie set with its beautiful old buildings, mullock heaps and chimney stacks. The Court House Museum, the restored School House, Thorp’s Building and Butler’s Cottage are just some of the treasures visitors can discover. Take a self-guided walk to visit them all or climb to the top of the local lookout to view the amazing open-cut mine – a great place to take a photo. Travel just 5km out of town to White Blow Conservation Park to admire the unusual geological formation of a unique white quartz outcrop dating back 300 million years.
Today, Charters Towers is known as a rural hub for graziers and the mining industry and hosts the Southern Hemisphere’s largest cricket carnival, the Charters Towers Goldfield Ashes, each January.
Ravenswood
Charters Towers by Megan MacKinnon
Charters Towers by Through the Looking Glass
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Attractions, Tours and Activities Region:
098
Townsville
Burdekin
Charters Towers
Hinchinbrook
Magnetic Island
Other
Name
Address
Phone
Adrenalin Snorkel and Dive
252 Walker Street, Townsville City
+61 7 4724 0600
Australian Institute of Marine Science
Cape Cleveland Road, Cape Ferguson
+61 7 4753 4444
Aquascene Charters
Nelly Bay Marina, Magnetic Island
+61 7 4778 5911
Barra Fun Park
505 Allambie Lane, Thuringowa
+61 419 739 442
Billabong Sanctuary
Bruce Highway, Nome
+61 7 4778 8344
Boab Boat Hire Townsville
8 Mariners Drive, Townsville City
+61 499 155 409
Burdekin Theatre
161 Queen Street, Ayr
+61 7 4783 9880
Dancenorth
Cnr Stanley & Walker Sts, Townsville City
+61 7 4772 2549
Event Cinemas
Cnr Sturt & Blackwood Sts, Townsville City
+61 7 4771 4101
Hands on Wildlife
Rassmussen
+61 437 056 156
Laser Combat NQ
Townsville
+61 410 033 400
Mudpickers Boat Hire
180 Racecourse Road, Cluden
+61 421 354 233
Mungalla Station
Forrest Beach Road, Allingham
+61 7 4777 8718
Museum of Tropical Queensland
70–102 Flinders Street, Townsville City
+61 7 4726 0600
North Queensland Toyota Cowboys
1300SMILES Stadium, Kirwan
+61 7 4773 0700
Perc Tucker Regional Gallery
Cnr Flinders & Denham Sts, Townsville City
+61 7 4727 9011
Pinnacles Gallery
20 Villiage Boulevard, Thuringowa
+61 7 4773 8871
Red Baron Seaplanes
Breakwater Marina, Townsville City
+61 412 896 770
Reef HQ Aquarium
2–68 Flinders Street, Townsville City
+61 7 4750 0800
Riverway Arts Centre
20 Village Boulevard, Thuringowa
+61 7 4773 8888
Texas Longhorn Wagon Tours & Safaris
441 Urdera Road, Charters Towers
+61 7 4787 8126
Townsville Civic Theatre
41 Boundary Street, Townsville City
+61 7 4727 9797
Townsville Entertainment and Convention Centre
Entertainment Drive, Townsville City
+61 7 4771 4222
Townsville Military Tours
Townsville
+61 408 555 887
Townsville Turf Club Inc
Racecourse Road, Cluden
+61 7 4778 2400
Undara Experience
Undara Volcanic National Park
+61 7 4031 7933
Warrina Ice Skating Rink
3–5 Illuka Street, Currajong
+61 7 4759 1777
Yongala Dive Pty Ltd
56 Narrah Street, Alva Beach
+61 7 4783 1519
The Strand, Townsville by Megan MacKinnon
Sailing in Townsville North Queensland by Cameron Laird
Townsville
North Queensland
Townsville Enterprise Convention Bureau
Phone +61 7 4726 2728 Fax +61 7 4726 2700 Email tel@tel.com.au Web www.townsvilleconventionbureau.com.au PRINCIPAL PARTNER
MAJOR PARTNER