Reflections 2020 As the New Year begins, we take a pitstop to reflect upon some of the most illuminating insights we received from thought leaders across domains in 2020

Reflections 2020

While COVID was the headline to watch throughout 2020, there are other reasons why this extraordinary year will stay etched in our collective memory. As the new year begins, we take a pitstop to reflect upon some of the most illuminating insights we received from thought leaders across domains during this exceptional year. Manish Tiwary Vice President, Amazon India One thing we’ve learnt from the COVID-19 crisis is how important a role Amazon and e-commerce can play with enabling policies – for our customers as much as for small businesses & economy.

Santosh Sarangi IAS Officer

While it is a fact that we have struggled with MRLs and micro biological parameters in our food and marine exports, India has also emerged as a tremendous success story when it comes to overcoming the odds and creating the required ecosystem for good agriculture

practices for many products.

H.E. Mr. André Aranha Corrêa do Lago Ambassador of Brazil to India

Both Brazil and India have dynamic and complex economies with competitive sectors that can benefit from stronger trade and investment links and reduction of tariffs and other trade barriers.

Anindya Mallick Partner, Deloitte India

Edtech startups through their product and service offerings are expected to change the user experiences for both students and teachers and bring in conceptual-based learning, which has largely been lacking in the current education system.

Dr. Dina Khalifa Lecturer in GCU, London

The lure of luxury is quite amplified in times of uncertainty. True luxury represents aspiration, excellence and timelessness, all of which seem quite desirable when consumers are selective about how to spend their money during hardships.

Prof. Ashita Aggarwal Professor of Marketing, S.P. Jain Institute of Management & Research

It’s not just customers but also the businesses that have changed (post-COVID). They have realized how they can do their business differently, how they can cut costs, how it’s not essential to travel for everything and things can be seamlessly managed even remotely.

Naveen Tewari Founder & CEO, InMobi Group

In the last five years, since the PM launched the Digital India program, India’s digital ecosystem has scaled drastically. From a very small consumer base on the internet, we are among the largest internet markets today, where citizens spend disproportionate time on digital platforms. I feel that the time has come for us to essentially grow as an ecosystem in terms of regulating the digital platform.