8 minute read
Editor’s Desk
EDITOR’S DESK | DON CHAPMAN
Hawaii’s Next Hit TV Show
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With the “Hawaii Five-0” reboot ending a fun 10-year run, there’s room on the Islands’ cinematic landscape for a new show.
And I’ve got just the concept. It features real life in Hawaii, with strong personalities, drama at every turn, lots of legal ramifications, disaster never far away.
I’m calling it “Bella’s Building.”
It stars a smart, savvy but sensitive female condominium manager.
She’s surrounded by a strong ensemble cast, including the operations guy who can MacGyver anything but gets a bit short with people not as mechanically inclined.
The head of security is a big local ex-cop, always relaxed and joking until things get serious, and then don’t mess with him.
There’s a grumpy retired guy who thinks he’s in charge of security and is always reporting neighbors for breaking house rules.
There’s a nosy woman who knows far too much about people who don’t even live on her floor.
There’s a family that thinks house rules are for everybody else, especially when it comes to guest parking during the holidays.
See TV Show on page 37
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contents
August 2020 | Volume 36 | No. 8
FEATURED
4 — Editor’s Desk
Hawaii’s next hit TV show
8 — BMH Asks
COVID-related late fees
10 — Meet a Manager: Ralph Shumway
For 20 years, he’s been helping to make Waipuna one of Hawaii’s top condos while working to elevate building management
14 — The SuperBlock Revolution
Founded 15 years ago, the casual association of condo managers has had a positive effect on building managers and their profession
22 — Taking Advantage of Shutdown at Trump
With visitor traffic slowed, management makes a quick decision on a project planned for 2021
34 — Legal Matters: Jane Sugimura
City’s new appointment system for bulky item pickup is having an adverse effect on condo associations
8 22
35 — All Things Condo: Carole Richelieu
Why boards, owners need to understand exactly who covers what when damage occurs
37 — Community Corner
Vertical school on hold, CAI looks at varied pool re-openings
RESERVE STUDIES
24 — Gary Porter
ICBI establishes new standards, procedures and software to create primarily a financial report
WINDOWS/DOORS
28 — Pam Barrett
Premium vinyl-framed windows are the perfect fit for high-rise buildings and condominiums
30 — Kim Piercy
Modern windows provide sound reduction, heat reduction and protection against hurricane wind loads
32 — Peter Eldridge
Gate safety is boring until it’s not
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Hawaiiana: We Are “Here” for Our Clients, Through Every Circumstance
While the current times are unprecedented, challenging and for many heartbreaking, taking some time to see the good can help balance the pressures of the difficult. We are learning to be thankful for what we have, to empathize with others, and just how many things we can do from home! Many have had the delight of catching up with old friends, and learning how to use technology in ways we never dreamed possible. Some are learning how to cook, to sew, and how to relax rather than to rush. And hopefully, we are all learning to cherish our friends and loved ones, and to care for strangers in need. In addition, we are learning that kindness is an inherent trait in so many. Below are a few “silver lining stories” collected from our clients and those working for Hawaiiana: “One of Hawaiiana’s employees did some research and found a company that would deliver free meals to residents in need at one of our buildings. Those who wished to participate are now having meals delivered to their door by building staff wearing gloves and face masks. It feels great to be able to do things like this in such difficult times!” Bev F.
“In one of the buildings I manage, board members, their spouses, and a few other residents made over 120 fabric face masks for the Institute of Human Services staff.” Keola K. “Recently we asked residents at Kaimana Lanais to donate a dollar per unit to help the Foodbank. We were hoping for $114, but ended up with over $700!” Ruth T., Board President, Kaimana Lanais
“One of our ‘snowbird’ residents, Linda Selbert of Keala o Wailea, purchased a sewing machine on island and ordered a bolt of filter fabric, just so she could sew masks. I am sure she has made hundreds by now, and is sharing them with people on Maui as well as in her home state of Michigan.” Carol G. “One condo board voted to give owners a break on one full month of their maintenance fees, just to provide them with economic relief. There are good people out there doing good things!” Lourdes D.
“Our company has made a sizeable donation to Hawaii Foodbank, and plans to do more for the community after making sure all of our
Able to find the fun in everything, Hawaiiana employees have made their masks into a fashion statement, carefully color-coordinating with their day’s outfit. Shown are Mele Heresa (left) and Michelline Balisbisana (right).
employees are taken care of. I am so proud to work for a company like this!” Naina O. Deemed an “essential business,” Hawaiiana has maintained its daily hours of operation from 8AM – 5PM, Monday through Friday in its offices on Oahu, Maui, Kauai and the Big
Residents at the 114-unit Kaimana Lanais on Oahu were asked to consider donating $1 per unit to the Hawaii Foodbank. Donations exceeded $700!
Island. Most employees are on a rotating schedule which includes some work-from-home days, but when in the office, all are required to wear face masks and practice “social distancing.” As a safety precaution, our offices have limited in-person visitors, but will cautiously reopen as deemed safe. Hawaiiana employees are always available by phone or email. Hawaiiana’s website is a great resource which allows clients to conveniently access our services from the comfort and safety of home. Owners can contact their property management team, ask questions about their bill, pay online, change their contact address, access news and educational information and more. For more information on Hawaiiana’s award-winning services, contact Mele Heresa, CCIM ® , CPM ® at meleh@ hmcmgt.com or (808) 593- 6827. We also invite you to visit our website at hmcmgt. com. We are “here” for you now, and hope to see you in person in the days to come!
