Dear Prospective Tint World® Franchisee: Thank you for your recent inquiry about our Tint World® franchise opportunities. We appreciate your interest and look forward to speaking with you further to help you become more familiar with the benefits of our franchise program. Our Franchise Development Team will be in touch with you to answer any questions you may have about our program and to discuss location preferences with you. To get you started, we are providing you with our franchise brochure & video. This introduction to our company also describes the steps involved in becoming a franchise owner. Also enclosed is the Franchise Program Specifics that briefly describes the investment estimates for setting up a new Tint World® center and also provides you with some of the key points about our franchise program. Reviewing your personal goals is an important first step in order to continue discussions with Tint World® about the development of your preferred center location(s). If you are interested in taking this first step, please complete our Personal Profile Form (“PPF”) as described below. Complete the enclosed Personal Profile Form using a black or dark blue pen, fill in all open fields that pertain to you and your situation. You may return the completed form by mail or via fax to: Attention: Anthony Foley at: Fax # (561) 868-2637 or Call Phone # (561) 868-6363 All your personal information will be completely confidential. Once the completed Personal Profile Form is received, our Tint World® Director of Franchise Development will forward it to me for my review, so we can become familiar with your background, experience and your financial resources to become a Tint World® franchise owner. With this general knowledge and understanding of who you are and what your business interests are, we can further discuss the details of this opportunity. Thank you in advance for providing the information requested on the Personal Profile Form and for your interest in a Tint World® franchise. We look forward to working with you in the future. If you have any questions or need further assistance, please call the Tint World® franchise development department at (561) 868-6363 or (800) 767-8468 – (Choose Option 3, then Option 1), or visit our website at: www.TintWorld.com for more information about Tint World®.
Sincerely, Charles J. Bonfiglio, Franchise President Enclosures: Franchise Program Specifics Personal Profile Form
High-Tech Toys for your car & truck… TINT WORLD® is a unique concept center that provides consumers with high quality products and services that they enjoy buying to help make travel more pleasant and enjoyable. Our products and services also make their vehicles more attractive and increase resale value. You will be able to offer our private label window tint and other proprietary products. Our unique limited Lifetime Warranty Program on window tint provides customers with the confidence of knowing their purchases are backed by a customer-driven organization. Approved vendors offer you quality products, services and distribution. Multiple product lines mean healthy repeat business to help establish long-term relationships. Smaller facility requirements keep fixed overhead relatively low. Product installation training is available to your staff. Advertising programs are designed to bring customers in the door. Window Tinting - We offer the highest quality materials and proprietary application techniques that have made us the quality leader in the industry. In fact, a large part of our franchisees‟ business actually comes from local new car dealerships. Our window film is popular with vehicle owners because of the quality of the product, precision computer cut installations and the protection it offers against glare, heat, harmful ultraviolet rays and upholstery damage. Not only is our product high quality, it is TINT WORLD®‟s exclusively. Auto Security Systems - We offer a full range of the latest and most popular security products, including remote control alarms, remote entry and remote engine-starting systems. Proprietary software ensures that our franchise owners are constantly updated with installation information and techniques. Custom Audio/Video - This is rapidly growing market segment. Our offerings include such hot sellers as in-dash stereos, speakers, amplifiers and CD changers. We also offer automotive video systems, including television tuners, monitors, DVD‟s and video game system hookups. Car & Truck Accessories - We offer a complete line of auto accessories, including custom graphics, pin-striping, bug shields, vent visors, head & taillight covers, gold plating, custom spoilers, running boards, grill guards and more. We also offer latest line in popular high-tech mobile electronics, including navigation, radar detectors, blue tooth cell phone and i-pod integration. As a TINT WORLD® franchise owner, you will able to provide a wide range of products and services for both foreign and domestic cars and trucks including; Window Tinting & Films: Computerized Window Tinting Clear-Bra (PPF) Paint Protection Film Vehicle Wraps & Graphics Window Lettering Pin-Striping
High-Tech Toys for your car & truck… Security & Convenience: Remote Alarm & Security Remote Alarm Pagers Remote Keyless Entry Remote Engine Start Security Auto Door Locks Power Windows & Power Door Locks One Touch Auto Window Roll Up/Down GPS Vehicle Tracking Mobil Electronics Audio & Video Systems: Custom Car Stereos Systems Amplifiers & Speaker Systems CD Players & Changers TV Tuners, Monitors, DVD Players Auto Game Entertainment Systems Satellite Radios Navigation Systems Cell Phone & I-Pod Blue Tooth Electric Seat Heaters Radar Detectors & Jammers Appearance & Reconditioning Services: Auto Wash & Wax Detailing Paint Touch Up Paint-less Dent Repair Interior Repair & Restoration Leather & Vinyl Repair Carpet Dyeing Glass Chip Repair Headlight Restoration Wheel Repair & Restoration Plastic Repair & Refinishing Gold-Plate Emblems Performance Products: Air Intakes Off-Road-Ready Gauges & Meters Transmission Coolers Engine Dress-Up Accessories High-Performance Engine Parts Power Programmers & Computer Chips Performance Braking Systems Ride Handling Suspension Kits Suspension Lowering & Lift Kits Performance Mufflers & Exhaust Tips Wheels & Tires Packages
High-Tech Toys for your car & truck… Car & Truck Accessories: Bug Shields & Vent Visors Car Nose Bras Wind & Rain Deflectors Headlight and Taillight Lenses Covers Billet & Chrome Grilles License Plates & Frames Auto Neon Under Car & Dash Spoilers & Ground Effects Kits Car & Truck Body Styling Parts Wood & Carbon Fiber Dash Trim Convenience Accessories: Interior Storage Organizers Trunk and Truck Bed Organizers Exterior Specialized Racks Custom Seating Options Wide-Angle Mirrors Vehicles Climate Controls Cruse Controls Roof Racks and Trunk Lid systems Working & Play Time Road Accessories: Temporary Offices Trunk Secure Storage Space Organizers Truck Bed Liners Ramps and Winches Sporting Racking Systems Trailer Hitches Truck Bed Secure Storage Truck Bed Mini Motel Vehicle Safety Accessories: Auxiliary & Sport Lighting Backup Cameras, Lights & Beepers Outside Signal® Mirrors Adapted Vehicles: Manual Hand Controls Power Assisted Driving Controls Special Steering Devices Electronic Auxiliary Controls Wheelchair Ramps & Lifts & Tie-Down Systems
*Adaptive equipment compensates for all sorts of physical disabilities & limitations.
Keys to Success… Store Setting:
Energetic, innovative, professional, knowledgeable, and friendly are the hallmarks of our TINT WORLD® Center. By striving for these conditions, we are able to excel in merchandising displays and presenting window tinting and automotive styling services.
Atmosphere:
What we specifically wish to avoid is the impersonal, assembly line, it-all-looks the-same approach. Our customers are mostly repeat business therefore our employees and our customers become acquainted with each other, which results in extra personal service that customers appreciate. We feel that our wide selection of diverse products and services selection coupled with this type of personal approach from the staff, and strengthened by our comfortable and well merchandised decor, is a winning combination. Ambiance and image is just as important as location.
Attitude:
Window tinting and automotive accessories can be found elsewhere, but highly skilled managers, technicians, installers and detailers along with a neat centering experience must be created from within.
Customers:
The „muscle car man on a mission‟, the ‟soccer mom‟, the „executive driver with an exotic car‟, the „teenager with his/her first car‟, the „gal who just wanted to stop by‟ are our clientele. Each expects the enjoyable centering experience that we are known to deliver, a cool specialized experience with a comfortable ambiance. Exceeding the expectations of new first time customers, knowing our repeat customer base and delivering what the customer wants, which is incredible service and wonderful merchandise with reasonable price options, will ensure lifetime customers. Our Business to Business customer include local business owners wanting their service vehicles wrapped with their marketing brand & message, car dealer accounts, auto tire and repair shops, paint & body shops, hotels & casinos, fleet accounts and many more.
Special Events: We want to capitalize on every opportunity to market the TINT WORLD® experience. One of the largest events in most local markets is the International Automotive Trade Show, whose theme varies each year. We promote the support of local car shows and automotive related events that usually occurs in mid-Spring and or mid-fall each year. Driving enthusiasts attend the event and tour the various vendors. TINT WORLD® encourages setting up a booth that recreates the ambience of a TINT WORLD® Center. TINT WORLD® also participates in many non-profit and local business organizations and activities, by donating gift certificates and items to auctions and as awards. [Please check with your local Chamber of Commerce to acquire the dates for local festivals, exhibitions and events in your area.] Throughout the year, TINT WORLD® decorates to celebrate the holidays, including simple costumes on Halloween and elaborate holiday exterior and interior decorations during the Christmas and Chanukah seasons. The holidays are numerous and an excellent vehicle for continually changing the décor. Decorating suggestions for franchisees will be communicated via memorandum on a timely and ad deadline-conscious basis. Theme:
An elegant and energetic Center with excellent service and valuable, hi-tech merchandise.
Seven Point Formula… I. Owner Profitability We realize that enhancing profits at the operating level is fundamental to our success. - It’s our #1
priority!
II. Superior Personnel With our staffing and compensation system, TINT WORLD® has been able to hire, train and retain top-notch employees who share our mission of service. Through experience, our customers learn that at TINT WORLD® services will be performed by friendly, competent technicians they can trust. III. Expanded Services TINT WORLD® offers a broader range of services than ordinary tint or accessory shops. Our centers are divided into three departments that provide specialized services and create additional profit centers:
The Window Tinting Department features the 1-hour auto tint and the installation of clear-bra PPF, vehicle wraps, graphics, signs and pin-striping.
The Mobil Electronics & Accessory Department features technical services such as auto alarms, audio/video system and automotive accessory installations.
The Detailing Department features the 30-minute auto wash & wax and a complete line of detailing and reconditioning services. The combination of these three departments provides our customers a “one-stop center” that offers a complete Automotive Styling Center solution. IV. Outstanding Facilities TINT WORLD® facilities are smaller, brighter and more attractive than those of competitors. Our exterior design foretells the professional service received inside, where state-of-the-art equipment allows a well-trained crew to fulfill our customers' expectations. Design flexibility allows us to maximize individual site and lot configurations. V. Quality Products Only top-of-the-line, nationally recognized products are installed in automobiles at TINT WORLD® centers. We have cultivated relationships with vendors of the finest quality products and distribution in the market today. In the spirit of partnership and due to our chain's purchasing power, these vendors not only provide additional support to our franchisees through reduced pricing, but they also financially participate in training and marketing programs. Together we earn our customers' trust in the products and services we offer. VI. Effective Marketing & Advertising Our advertising is memorable and relative to our target customer. Innovative campaigns are developed through a combined strategy of demographic message targeting and creative words and images. With this approach, we are able to introduce new customers to our business and reinforce existing customer confidence. The utilization of an advertising agency allows us to present a consistent message across the chain, and broadcast our campaign through a variety of outlets such as TV, radio, direct mail, instore materials and the internet. Working together as a chain, we promote the quality and consistency of the message and the continued growth of equity and power in the TINT WORLD® brand for all of us. VII. Continuous Improvement We believe that routinely examining and updating our operating procedures is essential for moving the organization forward. Our franchise owners possess powerful insights into our business and we actively recruit their ideas and opinions.
Franchise FAQ‟s Q: Why should I invest in a TINT WORLD® franchise? A. In today's service industry, a franchise has a better than 95% chance of being successful, compared to less than 20% for a non-established venture. Q: How do I qualify to own a TINT WORLD® franchise? A. Start by completing and submitting the Personal Profile Form. After it has been received by our TINT WORLD® senior franchise development specialist, it will be forward to our franchise president to become familiar with your background, experience and your financial resources to become a TINT WORLD® franchisee. With this general knowledge and understanding of who you are and what your business interests are, we can further discuss the details of this opportunity. Q: What special qualities or skills are required? A: You should have an understanding of business management principles and be involved as an owner-operator in the management of the franchise. Successful franchisees also possesses; leadership ability, vision, and a desire for growth. Having an automotive background is not required, because our franchise system is built on proven principles that have been successfully implemented by people from all walks of life. Q: What does the franchise fee include? A: The franchise fee includes your securing the right to own and operate a TINT WORLD® franchise center, and the use of our trade name, trademark, concepts, expertise, trade secrets, work ethics and manner of doing business. It also includes the following: 1. Training Program; One of the most comprehensive pre-opening training and assistance programs in the industry; 2. The advantage of a truly sophisticated business management, sales and production support system; 3. Site selection assistance, (lease, site, and renovation assistance); 4. Grand Opening assistance; 5. Advertising support; 6. On-going training and support; 7. Special Promotions; 8. Access to a complete distribution system; 9. Layout and store design of signs, fixtures, and equipment, all of which create the TINT WORLD® center; 10. And much more… As you investigate TINT WORLD®, we believe that you will find there is no better investment with more opportunity for less cost anywhere!
Franchise FAQ‟s Q: Once I have been accepted as a franchisee, how long will the process take? A: After you‟ve been accepted as a TINT WORLD® franchisee, we will prepare a timeline with you covering from start to finish. Site approval, lease negotiations, training, financing, and renovation are often the primary time consuming factors. Once your site has been approved and lease negotiations are concluded, the remodeling time for your center typically takes between 30-90 days. We usually scheduled your new owner training approximately one month prior to the opening of your center to allow you to move right into pre-opening preparations; including the hiring and training of additional staff for your center. Q: Do you help with site selection? A: We will assist you in the site selection process by providing current information on sites available in your area and assist you with any lease negotiations. We must approve the proposed site prior to the development of any site. We also provide a Pre-Opening Manuel designed to assist you with your site selection process. Q: How does TINT WORLD® evaluate a new center location? A. We analyze information from various sources for traffic count, registered vehicles, population, growth trends, competitive factors, zoning, retail shopping patterns and other appropriate factors. Q: How big of a space will I need? A: This will depend upon the type of unit being pursued. The range of center sizes varies throughout our network from a single bay to a four bay center. With today‟s business model our recommendation for new centers is to have an office/showroom area with two to four bays with a total space of 2000 sq ft. to 3000 sq ft. However, we will evaluate each market opportunity on a case by case basis to determine the right fit for expected service demands. In many cases, our franchisees lease existing facilities that are remodeled to meet our specification. A member of our Franchise Development Team will assist you in such efforts. Q: Do I receive guidance on purchasing products and supplies? A: Yes. Top quality products and services are crucial to our concept. Some products are proprietary to us and have been specified with our distribution. Using our collective buying power, our Purchasing Coordinator will provide you with a full purchasing and distribution program that will enable you to order top quality products at or below competitive pricing. Q. Who is responsible for marketing and advertising? A: TINT WORLD® provides all of the marketing materials you will need and is responsible for all National advertising and point-of-purchase materials, etc. Franchise owners are responsible for developing the business locally through a variety of in-store and community-based promotions and activities. Q. Can a franchisee have multiple locations? A: Yes. This is initially determined by the corporate office, depending on the market area.
Franchise FAQ‟s Q: What sort of training and support can I expect? A: Franchisees and their designated managers must attend and successfully complete the new owner training program. This begins with a self-study program combined with in-center training experience designed to help orient you to our systems and to help us understand your individual needs. TINT WORLD® new owner training is held at our corporate office in Boca Raton, Florida and consists of a three week (18-day) course of hands-on and practical everyday experiences. Our team of professionals will provide training in various aspects of managing your TINT WORLD® franchise that will help you become a successful franchisee. We do not charge extra for the training and all materials are provided. Travel expenses, hotel accommodations, and employee compensation are your responsibility and are included in your estimated start up cost. Q: Does TINT WORLD® provide assistance in the hiring process and benefits for center employees? A: Each franchisee is responsible for hiring, managing, training and employee benefits. We offer instructions and assistance that will prepare you to handle this during the new franchisee training program. You will receive information about employment practices, compensation plans and guidance about staffing levels, employee training opportunities and management strategies. We also provide you with a hard copy and DVD of a customizable Employee Manual. Q: Do I receive assistance in opening my center? A: Yes. In addition to our initial headquarter training we also assist you with the initial opening of your center. You will have an experienced member of our Operations Team work with you and your staff before, during, and after your center opening. Ongoing training and support is also provided for your continued success. Q: What do I do after my application has been approved? A. After your Personal Profile Form application has been completed, received and approved, the next step is for you to arrange a Discovery Day tour at TINT WORLD® Corporate Headquarter Offices in Boca Raton, Florida. Q: Is financing available? A: TINT WORLD® is approved by the U.S. Small Business Administration SBA Franchise Registry for government lending programs available through various banks and leasing companies. TINT WORLD® does not finance its franchisees directly, but does provide financing contacts.
Franchise Support Programs
Exclusive TINT WORLD® Interior / Exterior Sign & Identification Package Exclusive TINT WORLD® POS Management Software (Commissions, Time Clock, Reports, Inventory) Exclusive TINT WORLD® PRO-CUT Computerized Film, Wrap & Graphics Cutting Software System Exclusive TINT WORLD® Window Film Brands Exclusive TINT WORLD® Appointment Planner & Management Red Book Program Exclusive TINT WORLD® Consumer Marketing Promotions Exclusive TINT WORLD® Customizable Dealer Website, Dealer Locator & Content Management System Exclusive TINT WORLD® Dealer Extra-Intranet Communications, Online Training, Benchmarks, Advertising Exclusive TINT WORLD® Toll Free 1-800 Number With Dealer Locator & Lead Generator Exclusive Insurance Package (Garage Keepers, Workman‟s Comp, Building & Property Coverage) Customer Direct Mail Follow up, CSI & Reminder Cards Program (Use Existing Customer From POS Data) QuickBooks Ultimate Accounting Software & Support Equipment Leasing & Financing Program Store Showroom Fixtures & Display Program (Sales Counters, Furniture, POS Displays & Wall Pictorials) Service Equipment Program (Rotary Lifts, IR Compressors, Bay Lighting & Specialty Tools ) Computer Equipment, Software & Supply Program Business Forms & Stationary (Work Orders, Invoices, Brochures, Business Cards, Pens & Promotion Items) Office Supply Discount Program In-Store POP Materials (Displays: Tint, Alarm, Detailing, Audio/Video, Accessories, Bay Banners) In-Store Music / Message On-Hold (Telephone Messaging) National Uniform Program, with reduced rates Logo Apparel & Merchandise Program National Major Brand Credit Card Services, with reduced rates Check Guarantee & Acceptance, with reduced rates GE Instant Credit Cards 90/180/365 Days Same-As-Cash (Proprietary Credit Card… the Best in the Industry) Fleet Accounts Card Program National Accounts Program AAA Approved Service Center & Travel Benefits Affiliates Program New Car Dealership Program Field Support Visits Business Plan Template Employee Manual Template Grand Opening Assistance Program Quarterly Dealer Communications Nationwide Product Warranty Program In-Store Automotive Products TV Commercial Programming Yellow Page Advertising Program Radio & Cable Advertising TV Program New Move In Residents & Business Marketing Program Direct Mail National Program (Advo/Valassas, Clipper Magazine, Moving Targets, CustomerLink) Local News Paper Insert Program Consumer News Letter & Calendar Program CarFax Link Service Program Enterprise Car Rental Program Strategic Alliance with National Brands & Distributors, with reduced rates Early Bird Key Drop-Off Program CarCo Insurance Inspection Program Installer Net Install Program (Customer Installation Referrals From Big Box Stores and Online Retailers) Website Web-Store Sales Opportunities Commercial & Residential Window Tinting & Security Film Opportunities Co-Branding Opportunities Area Developer Agreement Program International Master License Program
Franchise Program Specifics Investment: The investment required to set-up and open a new Tint World center varies depending on the size and location. The liquid capital required is $40.000. The total investment for a single unit franchise ranges from $95,000 to $135,000. Franchise License Fee*: $ 30,000 each Individual Franchise. (Standard Fee) $ 25,000 each for 2 Franchises purchased simultaneously. $ 20,000 each for 3 Franchisees purchased simultaneously. $ 20,000 each for qualified Conversion or Express centers. $ 10,000 each for adding Residential & Commercial Flat Glass Territory Fee Incentives: Tint World offers incentives for the conversion of existing independent window tinting, auto accessory centers and express co-branding of existing centers. Financing: Tint World is approved by the U.S. Small Business Administration SBA Franchise Registry. Tint World will assist you in providing you lenders and obtaining financing. Royalty: The royalty is 6% of gross revenue. Advertising: We provide you with advertising materials and assistance to help promote your Tint World franchise center. Tint World may initiate a National Advertising Fund to assist in group marketing. Protected Territory: We provide you with territory protection from another Tint World center. Site Selection: New markets must be approved for development by Tint World. Tint World will evaluate key information such as traffic count, population growth, zoning and retail shopping patterns to determine the viability of development. Tint World will evaluate the potential effect that new development will have on existing Tint World centers. Market Size: Tint World will consider markets with a trading area of 25,000 or more registered vehicles. Each market requires a feasibility analysis, which is heavily dependent on actual vehicle population. Size of Center: We recommend 2000 to 3000 sq. feet of space with two to three service bays. We also consider centers with larger sq. footage and service bay capacity. Training Requirements: You must successfully complete the new franchise owner training program. New franchise training includes three weeks (18 days) at the Tint World Training Center in Boca Raton, FL. Our team of professionals will provide you with a combined classroom, in-center and service bay training in various aspects of managing your Tint World franchise. Steps Necessary: Speak with a “Tint World Representative” about your preferred development location. Complete and return the “Personal Profile Form” (PPF). Attend “Discovery Day” at Tint World‟s corporate office. Review the franchise documentation. Receive franchise license approval and sign the “Franchise Agreement”. Secure you site location. Complete the “New Franchisee Training” program. Open your new Tint World center for success...