F R E Q U E N T L Y A S K E D U E S T I O N S

WHAT FEES SHOULD I EXPECT?

All orders are subject to Cleaning and Maintenance Fees, Delivery Fees, and appropriate Taxes

We do occasionally allow orders to be picked up via Will-Call, and those orders are not subject to a Delivery Fee, but depending on the inventory rented and other order details, there may be a Damage Waiver Fee that may apply

In addition to our standard fees we reserve the right to apply additional fees during peak seasons or Holiday weeks/weekends For more information on current fees please reach out to us for details

CAN YOU SOURCE CUSTOM ITEMS FOR MY EVENT?

We are always thrilled to work with our vendor partners to source custom pieces that fit their designs Due to the nature of custom inventory and working with artisans from around the world, we recommend starting the custom process at least 8-10 months before an event

DO YOU PROVIDE DESIGN SERVICES?

Though we do not provide full event design services, we love working with clients and vendors to work through options for tabletop designs We are happy to provide digital mock-ups to showcase potential inventory pairings and options along with our final digital mock-up of the pieces selected for your event

DO YOU OFFER AN INDUSTRY DISCOUNT?

Because we primarily work directly with event professionals we do not offer a standard industry discount Our inventory is priced in a way that we may source pieces from the highest quality suppliers, so we can maintain a high level of care for our pieces reduce the need to charge damage fees after an event and so that we may pay our team members a liveable wage

WHERE DO YOU DELIVER?

We proudly serve Central and West-Central Florida as our primary market This includes Orlando, Lakeland, Tampa, Clearwater, St Pete, Sarasota, Naples, and the surrounding areas

We are also open to serving clients throughout the state of Florida Due to the nature of our work, we do have specific delivery minimums and rental minimums for each area we serve These areas are referred to as Delivery Zones These minimums are subject to change at Treasury Rentals discretion and may be different during peak seasons and during holiday weeks/weekends

We are always happy to discuss the logistics of delivering to your venue outside of our usual delivery zones While we are unfortunately not always able to accommodate further distances, we are always happy to start a conversation and take a look at our calendars and make decisions on an event-by-event basis to see if we can partner with you!

*Each of our zones are defined by the time and distance traveled from our warehouse in Lakeland We reserve the right to define our delivery zones as they pertain to our location and mapped travel distances and estimated travel time