Triadphy mayjune2013 final

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M ay / j u n e 2 0 13

Nova Neurosurgical Brain & Spine Specialists Two Leading Neurosurgical Practices Unite to Achieve New Heights in Care

Also in This Issue PSA Guidelines Internal Marketing


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Editor’s Note

Choice Decisions Collaboration rather than competition has a nice ring, especially when it comes to health care delivery. It’s said to be part of the strategy behind the formation of Nova Neurosurgical Brain & Spine Specialists, our cover story this month. The merger of Vanguard Brain & Spine Specialists and Carolina Neurosurgery created the Triad’s largest neurosurgery practice. Together, the new Nova offers a more comprehensive scope of services and subspecializations, and opportunities for collaboration beyond its walls are being pursued. So the Nova medical teams have a greater ability to deliver integrated treatment plans, with the goal of improved outcomes. While the merger that formed Nova Neurosurgical allows its medical staff to enjoy the qualities of working independently from a health care system, it gives referring physicians and their patients a choice. And that’s healthy.

Editor Heidi Ketler, APR Contributing Editors June DeLugas Amanda Kanaan Andrea Lukes, M.D., M.H.Sc., F.A.C.O.G. Edward N. Rampersaud Jr., M.D. Joe Reddy Photography - Kendal Murphy

Also in this issue of The Triad Physician, we have a number of contributing editors, including Dr. Andrea Lukes, who discusses uterine fibroids and the promise of treatment advances. Duke University Health System urologic oncologist Edward Rampersaud Jr. takes exception to the American Urological Association’s reassignment of PSA screening guidelines. Interior designer June DeLugas shares her excitement about the resurgence of traditional

Creative Director - Joseph Dally

Contact Information for Marketing, Media & News: Faye Tuttle Email: Faye@TriadPhysician.com Phone: 336.399.1140

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News and Columns Please send to info@triadphysician.com

Kannan suggests ways practices can better market to their most powerful resource – current patients.

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Every precaution is taken to insure the accuracy of the articles published. The Triad Physician can not be held responsible for the opinions expressed or facts supplied by its authors. Opinion expressed or facts supplied by its authors are not the responsibility of The Tirad Physician. However, The Triad Physician makes no warrant to the accuracy or reliability of this information. All advertiser and manufacturer supplied photography will receive no compensation for the use of submitted photography. Any copyrights are waived by the advertiser. No part of this publication can be reproduced or transmitted in any form or by any means without the written permission from The Triad Physician.


Category

4

COVER STORY

Nova Neurosurgical Brain & Spine Specialists Two Leading Neurosurgical Practices Unite to Achieve New Heights in Care

m ay / j u n e 2 013

7

V ol . 2 , I s s ue 2

FEATURES Interior Design

New Trends in Home Furnishings Create Refreshing New Possibilities

15

Men’s Health

Statistics Mean Nothing to Patient on the Wrong End of Them

June DeLugas tells us what’s in: quality, traditional furnishings;

Dr. Edward Rampersaud Jr. suggests narrowing the band of

textures; bold color or monochrome; metallic finishes; ottomans;

people treated for prostate cancer rather than of those who

and more.

are tested for it.

DEPARTMENTS 8 Practice Marketing

11 Women’s Health

The Power of Internal Marketing: 3 Ways to Grow Your Practice from Within

16 Practice Management

Medical Board Contest Challenges Licensees to Polish Their Profiles

Meaningfully Using Your EHR

Uterine Fibroids: What Can a Woman Do?

12 Statewide

13 News

- 2013 Editorial Calendar - Events - Welcome to the Area

On the cover: Nova Neurosurgical Brain & Spine Specialists is now comprised of these 11 neurosurgeons, who offer a range of specialized expertise “under one roof.”

May/June 2013

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Category Cover Story

Nova Neurosurgical Brain & Spine Specialists Two Leading Neurosurgical Practices Unite to Achieve New Heights in Care James R. Hirsch, M.D.

“Our collective organization can deliver

Specialists is the union of two of the most

David S. Jones, M.D.

greater continuity of care to a larger

respected neurosurgical practices in the

Albert K. Bartko III, M.D.

geographic area, from one primary location

Piedmont Triad: Vanguard Brain & Spine

Paul C. Harkins, Ph.D., M.D.

and two satellite locations in Burlington and

Nova

Neurosurgical

Brain

&

Spine

High Point,” says Dr. Stern.

Specialists and Carolina Neurosurgery. The two merged Jan. 1 to form one of the state’s

“Merging allows our larger group to now

largest independent neurosurgical groups.

venture into more subspecialization, both in

“The bottom line is, we offer 99 percent of

This has enabled the continued delivery

terms of managing more complex vascular

the services that any major medical center

of an exceptional and expanding array

cases and different types of tumor cases

offers, so there is no need to leave the

of inpatient and outpatient neurosurgical

and also further developing a center of

county for those services,” says Randy O.

services in a changing health care climate.

excellence for spinal care,” says Henry A.

Kritzer, M.D. “We have more physicians in

“Andy” Pool, M.D., formerly with Carolina

our group than any other group in the state,

Neurosurgery.

except for Charlotte. Actually, there aren’t

“Our vision for the future is that this merger

many l1-man groups in the country.”

is not the end point; it’s a beginning for building an outstanding, fullspectrum

neurosurgical

What hasn’t changed is the philosophy

offering

for our community,” says Joseph

of

D. Stern, M.D., F.A.C.S., formerly

exceptional and personalized patient

of Vanguard. “We want to provide

care. These roots go back four decades

one-stop

services

to 1971, with the formation of Guilford

for our community and to have a

Neurosurgical Associates. The name

depth of talent and availability in all

was changed to Vanguard in 2007 to

neurosurgical specialty areas.”

reflect a forward-thinking philosophy

neurosurgical

both

practices

to

provide

and a determination to remain on The Nova Neurosurgical medical

the cutting edge of technology and

team includes 13 board-certified phy-

technique. Carolina Neurosurgery was

sicians – including 11 neurosurgeons

founded in 1993 by Dr. Kritzer.

– with a range of specialized expertise all “under one roof” at 1130 N.

“We want to provide all services

Church St. in Greensboro. The physi-

at all times as a way to eliminate

cians are:

inefficiencies and effectively use health

Ernesto M. Botero, M.D., F.A.C.S.

care dollars, and this merger allows

Robert W. Nudelman, M.D., F.A.C.S.

us to do that better,” says Dr. Stern.

Henry J. Elsner, M.D., F.A.C.S.

“We have the opportunity to expand

Randy O. Kritzer, M.D.

services and potentially deliver more

Henry A. “Andy” Pool, M.D.

– being more available to patients

Jeffrey D. Jenkins, M.D., F.A.C.S.

is one of the exciting possibilities of

Kyle L. Cabbell, M.D.

our merger. We really are focused on

Gary P. Cram Jr., M.D.

patient care and outcomes.”

Joseph D. Stern, M.D., F.A.C.S.

4

The Triad Physician

Dr. David Jones consulting with a spine surgery patient.


“As our group has become larger, we now have a larger pool of patients and experience of more practitioners from which to draw. We can use that to move beyond anecdotal results to more true data, with regard to outcomes and effectiveness,” says Dr. Pool.

Collaboration and Expansion Nova’s business model is strengthened by cooperative partnerships with Cone Health. “Our combination was in the spirit of collaboration, which is more productive than competition. We can provide more comprehensive

services

if

we

work

together,” says Dr. Stern. Importantly, the merger enhances Nova’s 24-7 hospital call coverage service, he says.

Dr. Robert Nudelman (left) and Dr. Gary Cram discuss a brain scan.

A movement disorders practice with Cone Health is one of several collaborative

facility at 3812 North Elm St. in Greensboro;

seeking care for back and neck problems.

efforts under way. Dr. Stern will work

or at Moses H. Cone Memorial Hospital.

“While we do the vast majority of spinal

with a fellowship-trained neurologist who

surgery in our area, not all of our patients

specializes in Parkinson’s disease and

Greensboro Specialty Surgical Center is the

tremors in identifying the best treatment

typical site for pain injections, peripheral

approaches for these patients.

nerve surgery and simple neck and back

Diagnostic Services

require surgery.”

surgery. Cone Memorial Hospital has four

State-of-the-art imaging technology and

Stereotactic radio surgery, in which a

dedicated neurosurgical operating rooms,

techniques – including magnetic resonance

concentrated dose of radiation is delivered

a unit that offers 23-hour observation stays

imaging using a high-field GE 1.5 Tesla MRI

directly to brain tumors and intracranial

for extended outpatient recovery, a neuro-

and X-ray – are available. “We welcome

abnormalities using a narrow X-ray beam,

intensive care unit and an inpatient unit.

new patients who come without studies,”

is another collaborative clinic. Nova is

says Dr. Stern. The digital results are then

working in conjunction with radiation

“We’re fortunate in this area, in that we have

available to all physicians with access to

oncology at Cone Health Cancer Center.

a strong commitment from the hospital with

Cone Health PACS (picture archiving and

“This is another area that we’re excited

regard to neurosurgical care,” says Dr. Pool.

communication system).

“We’re excited about the hospital’s plans to

Fluoroscopy, an X-ray procedure that

help us upgrade those facilities in the near

projects live images onto a monitor, is an

future and to develop a neurosurgical center

important anatomical guide used during

of excellence,” Dr. Stern says.

minimally

about. We’ve done over 100 cases in the last year,” Dr. Stern says.

Surgical Services Nova Neurosurgical offers state-of-the-art technology

and

proven

neurosurgical

invasive

and

microscopic

surgical procedures, as well as many types

expertise, including advanced non-surgical,

Full Spectrum of Care

minimally invasive and complex surgical

Nova Neurosurgical offers the convenience

care for spinal disorders and cranial

of a comprehensive range of onsite services

Electromyogram (EMG) studies are used

conditions, as well as peripheral nerve

that include diagnostic services, physical

to detect abnormal electrical activity of

damage.

therapy and pain management services and

muscle, which can occur in muscular

are integrated, as needed, to form patient

dystrophy,

treatment plans.

pinched nerves, peripheral nerve damage,

Depending

on

the

complexity,

the

of diagnostic tests, such as discography.

procedure is scheduled either in the

inflammation

of

muscles,

amyotrophic lateral sclerosis, myasthenia

Nova Neurosurgical office; at Greensboro

According to Dr. Stern, the majority of

Specialty Surgical Center, a freestanding

patients come to Nova Neurosurgical

gravis, disc herniation and other conditions.

May/June 2013

5


he is experienced in providing non-operative spine care, musculoskeletal and sports medicine and electrodiagnostic testing. Dr. Harkins completed his fellowship in interventional/chronic pain at the Carolinas Pain Institute. Having earned a doctorate in molecular biology and biochemistry from Wesleyan University, he also has special expertise in pharmacology. Physical Therapy and Durable Medical Equipment Nova Neurosurgical works in partnership with Hand and Rehabilitation Specialists of North Carolina to assist patients with recovery and pain management. The full-service physical therapy practice has a location across the hall from Nova Neurosurgical. This affiliation enables the Nova physicians At center, Dr. Joseph Stern and Dr. Kyle Cabbell (right) perform spine surgery.

to more closely monitor their patients for preventive, pre-operative and post-operative treatment.

Nerve conduction studies, which measure

formerly within Carolina Neurosurgery.

the electrical conduction of motor and

Referrals Are Welcome

sensory nerves, can indicate the location

Drs. Bartko and Harkins work collabora-

“Our practice draws patients from the Triad,

and seriousness of a pinched nerve. The

tively with members on Nova Neurosurgical

extending east past Burlington and north into

interpretation of nerve conduction studies

patient care teams. They are skilled at deter-

southern Virginia,” says Dr. Pool. “Virtually

is complex, as different pathological

mining if patients with back pain should be

all of our patients have been initially

processes result in changes in latencies,

referred to a surgeon or a physical therapist

evaluated by another physician who has

motor and/or sensory amplitudes.

and if they should be treated with injections

had the opportunity to perform a work up

or other therapeutic modalities. They also

in order to aid our neurosurgical evaluation;

A slowing nerve conduction velocity (also

have great expertise in providing all types

so we have developed relationships with

called NCV and one of the measurements

of in-office spinal injections, including epi-

many different referring physicians.”

in a suite of tests) indicates damage to the

dural steroid injections, discography and

myelin. A slowing motor or sensory latency

sympathetic blocks, as well as controlling

“They say, ‘there are three things that make

across the wrist indicates focal compression

post-surgical discomfort and pain.

a great practice: availability, ability and

of the median nerve, called carpal tunnel

affability.’ I think that being available to our

syndrome. Slowing of all nerve conduction

In addition to soothing pain, the selective

referring physicians and to patients and

in more than one limb indicates generalized

nerve root block and facet block can be used

being as accommodating as we can are part

diseased nerves, or general peripheral

as a diagnostic tool to confirm a diagnosis. If

of that,” says Dr. Kritzer. “As a bigger group,

neuropathy, a common disorder of those

a block indicates a diagnosis of facet-related

we can do that better.”

with diabetes mellitus.

pain, other procedures can be performed to extend the duration of pain relief. Spinal

Nova Neurosurgical is at the same

Multidisciplinary Pain Management

cord stimulators and intrathecal medication

location as the former Vanguard practice.

The formation of Nova Neurosurgical

pumps are small implantable systems for

Former Carolina Neurosurgery offices in

also represents an expansion of pain

chronic pain.

Burlington and High Point will be open for

management services provided by Paul

appointments on Fridays.

C. Harkins, Ph.D., M.D., formerly with

Dr. Bartko was the first physician in

Vanguard; and Albert K. Bartko III, M.D.,

Greensboro to perform radiofrequency

More information is available at (336) 272-

of Carolina Pain Management, a practice

neurotomy. In addition to pain management,

4578 or online at NovaNeurosurgical.com.

6

The Triad Physician


Interior Design

New Trends in Home Furnishings Create Refreshing New Possibilities By June DeLugas

This spring, the High Point Market

Textured, stippled and distressed finishes

flourished with an air of excitement and

on furniture and accessories can be used

optimism that was indeed contagious.

to accentuate a room. Monochromatic

The market boasts the latest trends and

and light neutral color palettes are still en

fashions in home furnishings, textiles,

vogue and will always look sophisticated.

accessories,

lighting

and

innovative

products for the home or office.

For those who must have color, never fear: blues, oranges, bold yellows and

June DeLugas, an interior designer in Clemmons, is known for creating award-winning homes that reflect the special relationships she develops with each client. Her retail showroom and design firm is open Monday through Friday from 10 a.m. to 5:30 p.m. and on Saturdays by appointment. You also can visit her website and blog online at junedelugasinteriors.com.

Traditional furniture continues to make a

jewel tones are more popular than ever.

tremendous comeback with 18th century

Gray with teal, turquoise, raspberry and

lines being touted as “brightest and best.”

salmon are just a few of the many bold

It seems as though the consumer has

color trends this season. Metallic fabrics

Ottomans are the new “perfect little black

realized that disposable furniture just

and finishes reflect glamour and style in

dress” this year. They come in a variety of

doesn’t work as well as heirloom pieces.

textiles and accessories.

styles and color and offer the consumer many new ways to utilize space and provide additional seating when needed.

High quality is in, as people want to

Rug options have expanded with indoor/

get the most value for their purchases.

outdoor rugs made from exciting new

The resurgence of traditional furniture

materials that not only look fabulous, but

If you are looking for a way to get out of

doesn’t mean the furniture looks dated;

are moderately priced and available in a

the ’80s, try searching the web or current

exciting prints, lots of color and natural

virtual rainbow of colors that one can’t

design magazines for the latest trends and

accessories have made an impression on

resist.

fresh ideas.

even the most jaded designers.

COME OUT your family.your future. You didn’t choose breast cancer. It chose you. Being diagnosed with breast cancer forces you to make a lot of choices. For many women that includes having to choose between getting proper medical treatment or putting food on the table. We are the Pretty In Pink Foundation and we’ve made it our mission to ensure that no woman has to choose between her family or her future. Visit us online at www.prettyinpinkfoundation.org or call (919)532-0532.

May/June 2013

7


Practice Marketing

The Power of Internal Marketing 3 Ways to Grow Your Practice from Within By Amanda Kanaan

Although the word “marketing” may evoke

tices can take advantage of this e-patient

visions of print ads and television spots,

revolution. Use social media to stay top

when it comes to growing your practice

of mind with patients by posting links to

don’t forget your most powerful resource of

educational articles, helpful health tips and

all – current patients (i.e. walking and talk-

practice news. E-newsletters can be used in

ing billboards).

the same way. The point is to find ways to keep your patients connected beyond the

The goal of external marketing (such as

waiting room.

advertising) is to get patients to your door,

Amanda Kanaan is the president of WhiteCoat Designs – a Raleighbased medical marketing agency providing doctors with online marketing services as medical website design, search engine optimization (SEO), social media management, blog writing, graphic design, referring physician outreach and more. To contact Ms. Kanaan or to learn more about WhiteCoat Designs, visit www.whitecoat-designs.com.

however it is internal marketing that not only

2. Give Patients a Reason to Come

pulls them through the door but keeps them

Back. Communication tools like social me-

knocking time and again. Internal marketing

dia and e-newsletters are also a great way to

is a strategy that focuses on maximizing pa-

spread the word about new or existing ser-

to the color of your walls, it’s all part of the

tient retention through consistent communi-

vices within your practice. When it comes to

patient experience.

cation and, of course, good patient care.

marketing, if you’re not saying it, then you’re not doing it. That means, if you aren’t telling

Your staff needs to understand that they are

Since acquiring new patients is much more

patients about your other services then they

not just part of the administrative or clinical

costly than retaining current ones, it’s im-

probably don’t know they even exist.

departments, but they are also an essential part of marketing. I’ve seen far too many

portant to treat your patients as valuable customers. Here are three ways to grow

Sometimes patients need a service but don’t

great doctors lose patients due to poor staff-

your practice from within.

realize your practice performs it (such as

ing choices.

mole removals at a family practice), and 1. Stay Top of Mind. You’ve probably

sometimes you offer a service that patients

Your patients can be one of the best sourc-

heard the saying “out of sight, out of mind.”

don’t know they need (such as NovaSure

es of ideas to make your practice better.

Staying top of mind with patients is the best

at an OB/GYN practice). This is when you

Whether the ideas come from patient sur-

way to keep them (a) thinking about you so

have to put on your marketing hat and take

veys, your social media page or even online

there’s a greater chance they’ll come in for

the opportunity to upsell patients on other

review sites, take the feedback to heart and

more than the once-a-year visit and/or (b)

services you offer.

be open to change.

You already have a captive audience in your

Customer service is the new public rela-

current patients so take the opportunity to

tions. That means that by responding to

For good or for bad, we’ve entered an age

better communicate your services. Patients

complaints online with practical solutions,

in medicine where patients will Google just

need to hear a message several times before

patients will be far more impressed that you

about anything. In fact, 59 percent of adults

they commit it to memory so don’t make the

took action than the fact that the complaint

in the United States searched online for

mistake of sharing your message only once.

happened in the first place.

ing to a 2012 study by Pew Research Center.

3. Make it a Positive Experience for

A good marketing strategy starts from the

Because patients are so digitally savvy (also

Patients. OK, so you probably knew this

inside out. By incorporating the three ap-

known as e-patients), this presents a unique

one was coming… the patient experience.

proaches above, you’ll create an effective

opportunity for doctors to now communi-

It’s obviously a waste of money to imple-

internal marketing strategy that will enhance

cate with patients in a way that’s convenient,

ment an internal marketing plan, if you have

the ROI (return on investment) on your ex-

cost-effective and timely.

no hope of retaining patients because their

ternal marketing campaigns, thereby mak-

experience at your office was negative.

ing the most impact on the growth of your

From the way your staff answers the phone

practice.

talking about you so they’re more likely to make a referral.

health information in the past year, accord-

Social media is one example of how prac-

8

The Triad Physician


Men’s Health

Statistics Mean Nothing to the Patient On the Wrong End of Them By Edward N. Rampersaud Jr., M.D.

My father, a family physician, called me

instead, to whom treatment is offered.

Dr. Edward Rampersaud is a urologic oncologist and assistant professor of surgery for the Section of Urologic Oncology at the Duke Cancer Institute. He earned his medical degree from Duke University, where he also completed his urology residency and research fellowship. He then completed a Society of Urologic Oncology fellowship at the Institute of Urologic Oncology at University of California, Los Angles. His clinical and research interests focus on kidney cancer and other malignancies of the upper retroperitoneum. For more information on Dr. Rampersaud visit www.dukehealth.org/physicians/edward-nrampersaud-jr. He can be reached at (919) 681-8760 or edward.rampersaud@duke.edu. To schedule a patient appointment, call (919) 668-8108.

from New York one year ago to ask, “So we shouldn’t get PSAs anymore?” The

Kidney cancer has been the focal point of

news was breaking in May 2012 that the

my clinical and research efforts for several

United States Preventative Task Force

years now. I perform complex partial and

(USPTF) had chosen the week of the

radical nephrectomies; and the topic of

American Urological Association (AUA)

competing risks and over-treatment has

national meeting to announce that they

begun to touch even kidney cancer, the

would be assigning Grade D recommen-

most lethal of genitourinary malignancies.

dations to population-based PSA screening. This occurred on the backs of two

As the number of partial and radical ne-

randomized trials, of debatable design,

phrectomies has risen during the last 20

attempting to measure the impact of PSA

years, the annual death rate for kidney

screening.

cancer has not appreciably diminished. While this is certainly a multifactorial

Still, as the AUA Guidelines Panel mud-

event well beyond the scope of this edi-

dled through the data to construct its own

torial, it leads us to question the natural

set of guidelines , I cannot help but won-

history of small renal masses (SRMs), as

der why so much of the focus has been

we do not fully understand their biology.

1

on detection rather than treatment. Why would we not want to know more clinical

With the increasing prevalence of cross-

information upon which to base an even

sectional imaging obtained for any num-

more-informed decision?

ber of reasons comes the diagnosis of the incidentally discovered SRM. In the

While it is becoming clearer to me that we

last couple of years, centers have begun

have likely been over-treating men with

publishing their experiences of patients

low-risk prostate cancer, it is not at all evi-

with SRMs (usually less than 4 centime-

dent that men with intermediate or high-

ters in diameter) that have been placed

risk prostate cancer are not better served

on active-surveillance regimens. I, also,

by its detection and aggressive treatment.

believe that not every SRM needs to be

We cannot ignore the fact that remains

treated and have instituted a formal active-

– prostate cancer is still the second lead-

surveillance program for the appropriate

ing cause of cancer-related death in men

patients.

The phrase “art and science of medicine” describes the integration of two folds of a profession that at its skin appear to be distinct and separate, but actually meld together into one. Fallibility applies to both evidence and anecdotal experience. However, we must use the available information – our experiences and abilities and the uniqueness of each individual patient – all combined to make the best and most-informed decision possible. Guidelines and best-practice statements are well-intended and important; but we should never forget about common sense,

each year. Nothing is worse than objectifying a paThe rate of death from prostate cancer has

tient by quoting a statistic – only to find

decreased by 20-30 percent in the PSA era,

out later that very patient is part of the mi-

and there are many possible explanations

nority contingent you originally described

for this phenomenon. As we continue to

to them. Even if the chance of the “bad”

observe, most men die with prostate can-

thing were 1 percent, for the patient to

cer, not of it. Perhaps the focus should not

whom it occurred, the chances were 100

be about narrowing the band of patients

percent after-the-fact.

intuition and the wisdom gained through actual experience that truly make us doctors and advocates of individual people. Reference

www.auanet.org/education/guidelines/

1

prostate-cancer-detection.cfm

on whom prostate cancer is detected, but

May/June 2013

9


Practice Management

Strategies for Meaningfully Using Your EHR By Joe Reddy

Is your electronic health record helping

tion (GPRO) for PQRS requirements. If you

you obtain the available cash incentives by

missed the Jan. 31 requirement to register,

qualifying for meaningful use?

you will have another opportunity sometime this summer through Oct. 15.

Electronic health record (EHR) dissatisfaction is on the rise even with incentive

The PQRS incentive/penalty for GPRO is

payouts exceeding $12 billion. As many as

based on submission of data via registry or

39% of clinicians have buyer’s remorse and

completion of the GPRO web interface. EPs

would not recommend their EHR to a col-

reporting individually will enjoy the benefit

league.

of having PQRS “baked in” the Stage 2 MU

Joe Reddy is the owner of RevMedRx, a North Carolina-based revenuecycle management company. RevMedRx offers sophisticated, yet affordable, solutions to today’s complex practice management needs with a focus on efficiency and cash-flow optimization. Joe Reddy can be reached at joe.reddy@revmedrx. com. To learn more, visit www.revmedrx.com.

requirements that a qualified EHR should So do you accept the pain until you go

be leading you through. Therefore, you

numb or start over a little more educated?

should be able to get credit for both, with-

Moreover, the Centers for Medicare &

out two separate tracking records. There are

Medicaid Services (CMS) audits reveal

approximately 300 ambulatory MU program

that many providers struggle to document

EHR vendors. Only a few dozen of them are

meaningful use (MU)?

CMS-approved direct submitters for MU and PQRS, making it even easier to attest.

It’s hard to imagine how simple some of the challenges appear. For instance, some

Planning for Stage 2 and Beyond

EHRs don’t provide a functional audit log

We don’t know yet which EHR vendors

that allows necessary documentation for

will be certified for Stage 2. We can expect

designating attestation periods.

it to be less than those currently certified for Stage 1, largely due to the investment

Given the technology advances even in

required.

the past year, it’s important to understand what you have and the functionality that’s

We also can expect some vendors to pass

currently available. Often this discovery is

along some of those costs to you in “fees.”

achieved only by comparison in today’s

You know what I’m talking about, if you’re

market.

working with one of them now, as you get your checkbook ready for your ICD-10 up-

Understanding MU Reporting

grade

Stage 2 MU measures are comprised of core and menu objectives as they were in

In 2014, a Stage 2-certified vendor will be

Stage 1. For ambulatory-eligible profession-

required, even if you are still attempting to

als (EPs), Stage 2 requires reporting on 17

successfully attest for Stage 1. It would be

core objectives and three of the six menu

prudent to review vendors by comparison

objectives. In addition, EPs also must report

shopping before you progress much further

on one measures group or three individual

along this timeline.

measures as part of the Physician Quality Reporting System (PQRS).

By 2016, the PQRS penalties peak at 2%. The EHR penalties begin in 2015 and increase by

Beginning in 2013, two or more EPs in a

1 percent per year until 2019, maxing out at

group practice could register or self-nomi-

5%. That’s a 7% exposure in Medicare revenue

nate for the Group Practice Reporting Op-

penalties in 2019.

10

The Triad Physician

On the positive side, there’s also some incentive to get engaged sooner rather than later. In fact, it’s not too late to begin and attest Stage 1 this year and still claim a total of up to $39,000 over the next several years and avoid the first-year PQRS penalty. This is not difficult if you are with the right vendor.

For 2014 Only The Centers for Medicare & Medicaid Services recently announced that all providers, regardless of their meaningful use stage are only required to demonstrate MU for a three-month electronic health record reporting period. For Medicare providers, this three-month reporting period is fixed to the calendar quarter for eligible professionals in order to align with the PQRS. This one-time, three-month reporting period is being permitted so all providers who must upgrade to 2014-certified EHR technology have adequate time to implement their new system. Finding efficiency equals survival for clinicians as they navigate these requirements.

Stay Tuned There is some congressional discussion on Stage 2 qualification extensions. Just don’t get your hopes up for the early-adopter incentives to be extended as well.


Women’s Health

Uterine Fibroids

What can Women Do? By Andrea Lukes, M.D., M.H.Sc., F.A.C.O.G.

Uterine fibroids are remarkably common.

of estrogen and progesterone, or female

One study by radiologists found that by age

hormones) when she has a hysterectomy. If a

50 years, 80 percent of African-American

woman is motivated to avoid a hysterectomy,

women have fibroids and 70 percent of

then what can she do?

Caucasian women have fibroids. The minimally invasive treatments for fibroids As a clinician, I divide the problems of fibroids

include: hysteroscopic myomectomy with

into two broad categories: bulk symptoms and

MyoSure,

bleeding symptoms. The bulk symptoms are

(removal of the fibroid, not the uterus),

due to fibroids that grow to be large. Symptoms

uterine fibroid embolization (performed

may include pressure, a feeling “fullness,”

by radiologists), the new HALT procedure

back pain, urinary urgency, constipation, etc.

(radiofrequency energy administered to

The bleeding symptoms range from heavy

fibroids) and ExAblate (magnetic resonance

periods to abnormal bleeding.

imaging-focused energy to fibroids), as well

laparoscopic

myomectomy

After earning her bachelor’s degree in religion from Duke University (1988), Dr. Andrea Lukes pursued a combined medical degree and master’s degree in statistics from Duke (1994). Then, she completed her ob/gyn residency at the University of North Carolina (1998). During her 10 years on faculty at Duke University, she cofounded and served as the director of gynecology for the Women’s Hemostasis and Thrombosis Clinic. She left her academic position (2007) to begin Carolina Women’s Research and Wellness Center, and to become founder and chair of the Ob/Gyn Alliance. She and partner Amy Stanfield, M.D., F.A.C.O.G., head Women’s Wellness Clinic, the private practice associated with Carolina Women’s Research and Wellness Clinic. Women’s Wellness Clinic welcomes referrals for management of heavy menstrual bleeding. Call (919) 251-9223 or visit www.cwrwc.com.

and it does not impact fertility. Elagolix is a medication under evaluation

as medications.

and available through a new study being

Despite enormous efforts to understand why women develop fibroids, our understanding

Medications for heavy periods related to

conducted at Carolina Women’s Research

is still lacking. Even so, women seem to find

fibroids include Lysteda, a medication

and Wellness Center. The oral medication,

it reassuring that they are so common, so as

approved by the United States Food and Drug

which is taken daily, essentially stops

a clinician, I start there.

Administration for cyclic heavy menstrual

bleeding by suppressing ovarian function.

bleeding (HMB). A large proportion of women The options for treatment of fibroids are

with HMB treated with Lysteda had uterine

More information about the latest treatments

growing. Certainly a hysterectomy is the

fibroids. An advantage to this medication is

for uterine fibroids and about the Women’s

classic “cure.” Importantly, a woman does

that it is nonhormonal, taken only during the

Wellness Clinic can be found online at www.

not have to remove her ovaries (source

days a woman has bleeding (up to five days),

cwrw.com.

The Institution Review Board-approved advertisement on the Elagolix study at the Women’s Wellness Clinic.

Do Heavy Periods

associated with

Uterine Fibroids

Affect You?

Uterine fibroids symptoms can affect any woman, anytime, anywhere. If you’re at least 20 years old and have heavy periods associated with uterine fibroids, you may qualify for this oral investigational medication research study. As a participant, you will receive all study-related care and investigational medication at no cost. If uterine fibroids affect your life, consider volunteering.

C a l l 919-251-9223

w w w . fi b r o i d s t r i a l . c o m Women's Wellness Clinic

May/June 2013

11


Statewide

Medical Board Contest Challenges Licensees to Polish Their Profiles The North Carolina Medical Board has

LI categories that must be reported in-

Information reported in optional licensee

launched its first-ever contest to promote

clude:

information categories must be accurate

broader licensee participation in the op-

• Basics, such as the licensee’s current

and relevant to each individual category

tional content listings offered through the

practice address and telephone number.

for which information is provided. Win-

board’s popular licensee information pages.

• Where applicable, such information as

ning entries will be determined at the sole

actions by out-of-state medical boards

discretion of the NCMB Public Affairs De-

All licensed physicians and physician as-

and other regulatory agencies, certain

partment.

sistants have licensee information (LI)

criminal convictions and information

pages, which include required and op-

about certain malpractice payments.

tional information. The NCMB reports that

How to Enter Visit www.ncmedboard.org, and click on

not all licensees are taking advantage of

The NCMB also offers licensees the op-

“Update Licensee Info Page” in the green

the opportunity to market themselves and

portunity to provide information in many

Quick Links box on the right. Log in and

their practice through optional information

optional categories, including “practice

provide content for applicable optional

categories.

philosophy,” memberships in professional

categories (practice philosophy, member-

societies, non-English languages spoken

ships, languages spoken, etc.) Verify all

Consider that, according to NCMB, the

by the licensee and/or in the office, pub-

information is accurate.

public accesses these pages up to 3,000

lic service, participation in Medicare and

times each day, most often by clicking on

Medicaid and more! This information is of

When finished, let the board know in an e-

the “Look Up a Licensee” tool, the most

great interest to current and prospective

mail to: forum@ncmedboard.org. Include

popular feature on the board’s website.

patients. In fact, according to NCMB, pa-

full name. Entrants must complete updates

tients contact the board to ask why there is

by end of business July 1.

To further incent licensees to maintain

no information in these categories.

Prizes

their NCMB website profiles, the board is challenging licensees to polish their

Contest Details

Depending on the number and quality of

optional content, and the winner will be

The North Carolina Medical Board will

entries, the NCMB’s Public Affairs Depart-

featured in an upcoming medical board

accept entries to its Licensee Information

ment will select up to 10 licensees, who

promotional campaign!

Challenge through July 1. Its goal is to

will be offered the opportunity to be fea-

encourage more licensed physicians and

tured in an upcoming NCMB public aware-

LI pages date back to the 1990s, when

physician assistants to provide optional

ness campaign. Examples of upcoming

NCMB began posting basic licensee infor-

content for their licensee information

campaigns include print media/display

mation online as part of its ongoing commit-

pages.

advertisements, radio spots and/or video

ment to public protection and transparency.

public service announcements. Winners

In 2000, the board became one of the first

Rules

medical regulators in the country to begin

Licensed physicians and physician assis-

posting public board actions on the web.

tants must:

Questions?

The most recent enhancements to online

• Have an active license,

Contact Jean Fisher Brinkley, Director,

licensee information came in 2009, when

• Practice medicine at least part time,

Public Affairs at jean.fisher@ncmedboard.

the board implemented changes to North

• Have no history of public discipline for

org or (919) 326-1109, ext. 230.

Carolina law that significantly expanded the types of information it is required to collect and report regarding its licensees.

12

The Triad Physician

at least 10 years.

also will be featured in The Forum.


News Welcome to the Area

Physicians Samuel Michael Cosmello, DO Vascular and Interventional Radiology; Radiology Wake Forest University Baptist Medical Center Winston-Salem

Amer Al-Khoudari, MD Wake Forest Baptist Medical Center Winston-Salem

Lynda Bridges Bialobrzeski, MD Emergency Medicine; Pediatric Emergency Medicine Wake Forest University Baptist Medical Center Winston-Salem

Sarah Kathryn Bolen, MD Pediatrics Wake Forest University Baptist Medical Center Winston-Salem

John-Adam Bonk, MD Emergency Medicine Moses Cone Hospital Greensboro

Rebecca Elizabeth Burkhart, MD Internal Medicine; Pulmonary Disease and Critical Care, Internal Medicine Wake Forest University Baptist Medical Center Winston-Salem

Victoria Lauren Chiou, MD Gastroenterology; Hematology/ Oncology; Internal Medicine; Nephrology Wake Forest University Baptist Medical Center Winston-Salem

Jennifer Mickle Cooper, MD Pediatrics Wake Forest University Baptist Medical Center Winston-Salem

John Charles Gerancher III, MD Anesthesiology PO Box 26851 Winston-Salem

Events Vishak Johny John, MD Ophthalmology Wake Forest Baptist Health Eye Center Winston-Salem

Paul Vincent Manson, MD Pioneer Family Medical of Danbury Danbury

Steven Julian Newton, MD Family Medicine; Family Practice Cone Health Family Practice Greensboro

Nicholas Dwight Hartman, MD Emergency Medicine Wake Forest Dept of Emergency Medicine Winston-Salem

John Zeigler Hollingsworth, MD Internal Medicine Wake Forest University Baptist Medical Center Winston-Salem

What You Need to Know About Women’s Health Obstetrician-gynecologist Jill M. Wagner, M.D., F.A.C.O.G., will review guidelines for routine women’s health screenings and strategies for making the best health care decisions. Tuesday, June 18, at 6:30 p.m. Millis Regional Health Education Center, 600 North Elm St., High Point 27261 Registration is required: Call (336) 878-6888.

Michelle Dilipkumar Patel, MD Ophthalmology Wake Forest Baptist Health Winston-Salem

Leah Marie Sieren, MD General Surgery; Pediatric Surgery; Surgery WFU Dept of General Surgery Winston-Salem

Justin William Smith, MD

North Carolina’s Premier Interior Design Firm Thank You for Voting Us Best Interior Designers Two Years in a Row!

Internal Medicine Wake Forest University Baptist Medical Center Winston-Salem

Linda Marie Street, MD Maternal and Fetal Medicine; Obstetrics; Obstetrics & Gynecology - Critical Care Medicine; Obstetrics and Gynecology Maternal-Fetal Medicine Department of Obstetrics and Gynecology Winston-Salem

Gerhardt Stefan Wagner, MD Psychiatry Wake Forest University Baptist Medical Center Winston-Salem

Jennifer Kay Wagstaff, MD Pathology Wake Forest University Baptist Medical Center Winston-Salem

Courtesy of Miles Talbott

Commercial & Residential • Award-Winning Furnishings The Perfect Rug • Custom Window Treatments • Antiques

Jeyhan Suzan Wood, MD Plastic and Reconstructive Surgery; Plastic & Reconstructive Surgery; Plastic Surgery/Hand Surgery Wake Forest University Baptist Medical Center Winston-Salem

Magdelena Greene, MD Internal Medicine Wake Forest University Baptist Medical Center Winston-Salem

Woman to Woman:

“You Dream It, We Design It!” 2575 Old Glory Rd. Clemmons • 336.778.1030 • www.junedelugasinteriors.com

The Triad Physician 2013 Editorial Calendar July Imaging Technologies Psoriasis Medical Insurance

September Atrial Fibrillation Urology Web Design

November Alzheimer’s Disease Diabetes Financial Planning

August Orthopedics Gastroenterology Medical Real Estate

October Cancer in Women COPD - Lung Health Medical Software - EMR

December Pain Management Spine Disorders Practice Management

May/June 2013

13



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