Welcome to the team!

Page 1

this Party started! SPRING/SUMMER 2015

Meet Your Director! Tricia Dewar

Senior Executive Director (865) 577-1429 triciadewar.sed@live.com

Join the Team on Facebook! www.facebook.com/groups/31YaYaSister/

I want to welcome you personally to our team. We are excited to have you with us! I hope the tips in this welcome packet will start you off on the right track and get you off and running as the CEO of your own business! As your team leader and personal coach, please contact me if you have questions. Be sure to join our Team Facebook page - it is our own private networking group

where you can get to know your team members, get and give support, and reach out and share ideas. This is such an exciting time to begin your journey with Thirty-One! New products, new prints, new conversations, and a brand new party experience! I look forward to welcoming you into our group and watching you grow! Welcome to the family! Glad you are here! Tricia

What brought you to Thirty-One? Congratulations on starting your business! Consultants join Thirty-One for a whole range of reasons. Vacations, extra money, paying for Christmas gifts. Some join just to get out of the house a few nights a month!

u o Y t u o b A ll A Before your Pink Box lands on your doorstep...

Set Your Monthly Goals

We call this reason - Our Why! What do you want to accomplish with your new business? What is your Why for joining Thirty-One?

My Why

NEVER BE AFRAID TO

DREAM Decide your Path!

Career Path Just a Hobby (Consultant) Business Builder (Director) Career Builder (Senior Director)

Desired Monthly Income

Parties per Month

Team Size

Weekly Work Hours

$200-$500

2-4

0-3

4-5

$650-$1,500

4-6+

4-20

10-15

$2,000+

6-8+

25+

20-40

What are your dreams? How far do you want to go?

u o Y t u o b A ll A

Quick Start

• BOOK YOUR FIRST PARTIES &DOO WKH Ă€UVW Ă€YH IULHQGV IDPLO\ RU QHLJKERUV \RX NQRZ ZLOO EH H[FLWHG IRU \RX DQG ERRN \RXU Ă€UVW IHZ SDUWLHV ZLWK WKHP $W HDFK RI WKRVH SDUWLHV VHW D JRDO WR ERRN DW OHDVW WZR QHZ SDUWLHV 5HPHPEHU MXVW LQ VDOHV LQ \RXU Ă€UVW GD\V HDUQV \RXU FKRLFH RI GLIIHUHQW SURGXFW EXQGOHV SOXV *HSS [OL Ă„YZ[ Ă„]L MYPLUKZ MHTPS` VY ULPNOIVYZ `V\ RUV^ ^PSS IL L_JP[LK MVY `V\ HUK IVVR $150 in commission. Set your goal to match your “whyâ€? and remember, `V\Y Ă„YZ[ ML^ WHY[PLZ ^P[O [OLT ([ LHJO VM [OVZL WHY[PLZ ZL[ H NVHS [V IVVR H[ SLHZ[ [^V UL^ WHY[PLZ 9LTLTILY Q\Z[ PU ZHSLZ PU `V\Y Ă„YZ[ KH`Z LHYUZ `V\Y JOVPJL VM the more you party, the more you earn. KPMMLYLU[ WYVK\J[ I\UKSLZ WS\Z PU JVTTPZZPVU :L[ `V\Y NVHS [V TH[JO `V\Y ¸^O`š • WATCH A PARTY TO SEE HOW IT’S DONE HUK YLTLTILY [OL TVYL `V\ WHY[` [OL TVYL `V\ LHYU The best way to learn is to attend a party of another Consultant to VHH KRZ LW¡V GRQH ,I \RXU VSRQVRU OLYHV QHDUE\ DVN WR ZDWFK KHU LQ action. If not, ZDWFK WKHVH JUHDW SDUW\ YLGHRV so you can see a product presentation! ;OL ILZ[ ^H` [V SLHYU PZ [V H[[LUK H WHY[` VM HUV[OLY *VUZ\S[HU[ [V ZLL OV^ P[ÂťZ KVUL 0M `V\Y • GETZWVUZVY SP]LZ ULHYI` HZR [V ^H[JO OLY PU HJ[PVU 0M UV[ ^H[JO [OLZL NYLH[ WHY[` ]PKLVZ ZV `V\ FAMILIAR WITH YOUR CATALOG (YHQ EHIRUH \RXU 3LQN %R[ DUULYHV ZLWK DOO WKH IDEXORXV SURGXFWV LQ \RXU JHU ZLL H WYVK\J[ WYLZLU[H[PVU Enrollment Kit, you can get familiar with the product Catalog. If you GRQ¡W KDYH RQH DVN \RXU VSRQVRU LI \RX FDQ KDYH RQH RI KHUV (DFK ,]LU ILMVYL `V\Y 7PUR )V_ HYYP]LZ ^P[O HSS [OL MHI\SV\Z WYVK\J[Z PU `V\Y ,UYVSSTLU[ 2P[ `V\ VSUHDG LV GHVLJQHG WR KHOS \RX VHOO /HDUQ ZKHUH WR Ă€QG SHUVRQDOL]DWLRQ JHU NL[ MHTPSPHY ^P[O [OL WYVK\J[ *H[HSVN 0M `V\ KVUÂť[ OH]L VUL HZR `V\Y ZWVUZVY PM `V\ JHU information, styles and fabric patterns in the Catalog. Locate the OH]L VUL VM OLYZ ,HJO ZWYLHK PZ KLZPNULK [V OLSW `V\ ZLSS 3LHYU ^OLYL [V Ă„UK WLYZVUHSPaH[PVU PUMVYTH[PVU Z[`SLZ HUK MHIYPJ WH[[LYUZ PU [OL *H[HSVN 3VJH[L [OL /VZ[LZZ 9L^HYK WHNLZ 0[ÂťZ Hostess Reward pages. It’s easy to tell Customers and guests about your LHZ` [V [LSS *\Z[VTLYZ HUK N\LZ[Z HIV\[ `V\Y MH]VYP[L WYVK\J[Z ZV THYR [OVZL WHNLZ [VV IDYRULWH SURGXFWV VR PDUN WKRVH SDJHV WRR • PLAN YOUR LAUNCH PARTY It’s 0[ÂťZ [PTL [V ZOHYL [OL M\U HUK ZOV^ HSS [OH[ ;OPY[` 6UL OHZ [V VMMLY 7SHU [V OVSK `V\Y 3H\UJO time to share the fun and show all that Thirty-One has to offer! Plan to 7HY[` HZ ZVVU HZ `V\Y RP[ HYYP]LZ ([ `V\Y 3H\UJO 7HY[` `V\ÂťSS PU[YVK\JL ;OPY[` 6UL [V HSS `V\Y KROG \RXU /DXQFK 3DUW\ DV VRRQ DV \RXU NLW DUULYHV $W \RXU /DXQFK 3DUW\ MHTPS` HUK MYPLUKZ @V\Y NVHS PZ [V Ă„SS `V\Y JHSLUKHY ^P[O `V\Y Ă„YZ[ WHY[PLZ NH[OLY ZVTL ZHSLZ \RX¡OO LQWURGXFH 7KLUW\ 2QH WR DOO \RXU IDPLO\ DQG IULHQGV <RXU JRDO LV WR Ă€OO HUK ZOHYL [OL L_JP[LTLU[ HUK M\U VM `V\Y I\ZPULZZ \RXU FDOHQGDU ZLWK \RXU Ă€UVW SDUWLHV JDWKHU VRPH VDOHV DQG VKDUH WKH excitement and fun of your business. ;HSR ^P[O `V\Y /VZ[LZZLZ ILMVYL LHJO WHY[` ,UJV\YHNL OLY [V PU]P[L N\LZ[Z [V OH]L • PREPARE YOUR HOSTESSES PU H[[LUKHUJL :[H` PU [V\JO ^P[O OLY HUK LUJV\YHNL OLY [V MVSSV^ \W ^P[O N\LZ[Z 7DON ZLWK \RXU +RVWHVVHV EHIRUH HDFK SDUW\ (QFRXUDJH KHU WR LQYLWH 2LLW P[ ZPTWSL LHZ` HUK M\U MVY L]LY`VUL HUK `V\ÂťSS OH]L NYLH[ WHY[PLZ JXHVWV WR KDYH LQ DWWHQGDQFH 6WD\ LQ WRXFK ZLWK KHU DQG encourage her to follow up with guests. Keep it simple, easy and fun for HYHU\RQH DQG \RX¡OO KDYH JUHDW SDUWLHV

u o Y t u o b A ll A Getting Started the Right Way! 1. 0DUN \RXU 6WDUW6ZHOO GDWHV RQ \RXU calendar. Keep them in mind when ERRNLQJ \RXU SDUWLHV 2. Create your List of 62. Grab a cup of \RXU IDYRULWH GULQN DQG ÀQG D TXLHW VSRW 7DNLQJ WLPH WR OLVW HYHU\RQH \RX ZDQW WR VKDUH \RXU QHZ EXVLQHVV ZLWK ZLOO EH YLWDO in the success of launching your new business! 3. 6FKHGXOH \RXU ÀUVW SDUWLHV Schedule your launch party! As the hostess of your launch party, you get the hostess rewards! You can use the rewards to add SURGXFWV WR \RXU NLW 4. Participate in a New Consultant Webinar or call! This will help you learn more about Thirty-One, connect with your team and sisters in Thirty-One, and start to really learn about your new business. 5. 3HUVRQDOL]H \RXU 0\7KLUW\2QH FRP website. Start on the Dashboard of your 9LUWXDO 2IÀFH WDNH VRPH WLPH WR PRYH through the tutorial to get your bearings DQG OHDUQ KRZ WKLV YDOXDEOH WRRO LV FUXFLDO to your business!

Know your Stuff! knowwhat

7R PDNH WKH PRVW RI \RXU ÀUVW SDUWLHV \RX VKRXOG OHDUQ as much as possible about all of the current ThirtyOne products, especially our most popular items! Remember, with season changes, product changes DUH LQHYLWDEOH .HHS XS to date on the latest, your monthly specials, Hostess specials, fabric options, and SHUVRQDOL]DWLRQ IHDWXUHV

6. Reach out to friends and family! Email, FDOO RU WH[W WKHP DOO DQG OHW WKHP NQRZ DERXW \RXU QHZ EXVLQHVV $VN WKHP ZKHQ WKH\ ZRXOG OLNH WR KDYH WKHLU SDUW\ 7. Enter all of your contacts into your Virtual 2IÀFH ,W ZLOO VDYH \RX WLPH ODWHU 8. 3HUVRQDOL]H \RXU 1HZVOHWWHU Your H QHZVOHWWHU LV IUHH IRU \RXU ÀUVW GD\V ,W LV RQO\ SHU PRQWK LQYHVWPHQW LQ \RXU business after that. 6HWXS D VHSDUDWH FKHFNLQJ DFFRXQW This ZLOO KHOS NHHS \RXU 7KLUW\ 2QH EXVLQHVV VHSDUDWH IURP \RXU IDPLO\ ÀQDQFHV DQG help you manage your business and stay RQ WUDFN 3OXV LW ZLOO PDNH WD[ WLPH D WRWDO EUHH]H 10. Order your business supplies! Be VXUH WR PDNH ODEHOV IRU \RXU FDWDORJV RU get a rubber stamp with your contact information - be sure to include your name, phone number, email address, and your Thirty-One business website!

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<RXU DELOLW\ WR PDNH WKRVH great product solution suggestions to Customers UHOLHV KHDYLO\ RQ KRZ ZHOO \RX NQRZ WKH SURGXFW OLQH Thirty-One offers. When \RX NQRZ HDFK LWHP ZKDW partners well with it and the SHUVRQDOL]DWLRQ RSWLRQV \RX¡OO LPSUHVV HYHU\RQH LQ WKH URRP 7DNH WKH WLPH WR NQRZ WKH EHQHĂ€WV DQG IHDWXUHV RI HDFK product.

knowhow Become familiar with the current Catalog to learn fabrics and patterns. Study each page to see the pairings that will help you offer great solutions to your &XVWRPHUV 7DNH WLPH WR ÀQG out more about the Monthly Special and what products ZLOO ZRUN ZHOO ZLWK LW VR \RX can use it as a selling tool to increase your party totals.

PINK BOX DAY

Guess what...It’s

)LUVW WDNH D SKRWR ZLWK \RXU 3,1. %2; DQG HPDLO LW WR PH I want to see your excitement and share in your joy!

This is a WooHoo moment! 7KHQ VWDUW PDNLQJ SDFNHWV <RX QHHG WR SURYLGH \RXU +RVWHVVHV ZLWK SDFNHWV so they can get started on their party planning straight away! Prepared Hostesses are successful Hostesses! 1H[W OHDUQ DERXW +RVWHVV &RDFKLQJ WKLV ZLOO PDNH RU EUHDN \RXU EXVLQHVV VR WDNH WLPH WR OHDUQ DOO \RX FDQ UHDFK RXW WR \RXU WHDP DQG \RXU GLUHFWRU DQG FKHFN RXW WKH UHVRXUFHV RQ WKH 7KLUW\2QH7RGD\ ZHEVLWH 3UDFWLFH PDNHV SHUIHFW VR SUDFWLFH ÀOOLQJ RXW RUGHU IRUPV ZKLOH \RX ZDWFK some party demonstrations on ThirtyOneToday. Remember the WOW Party Experience and practice using it! You want to be comfortable with your products when you go WR \RXU ),567 3$57< 7DNH some time to practice setting up your enrollment NLW DQG SDUW\ GLVSOD\ Reach out to your GLUHFWRU LI \RX KDYH TXHVWLRQV DQG EH VXUH WR OHW WKHP NQRZ KRZ \RXU ÀUVW SDUW\ ZHQW 7KH\ ZLOO EH HYHQ PRUH H[FLWHG DW your success than you! Alright - get going!

u o Y t u o b A ll A

BUILDING YOUR

Use these tips to continue on your journey with Thirty-One Gifts! Remember, whatever success means to you - Thirty-One is here to help you reach it! You can do this!

• Log on to ThirtyOneToday and FOLFN RQ WKH ´1HZ &RQVXOWDQWV Start Hereâ€? button. • :DWFK WKH :HOFRPH YLGHR • Explore ThirtyOneToday and all the resources it has to offer - you ZLOO Ă€QG EXVLQHVV WLSV PDUNHWLQJ tools, and more! • Stay tuned to the Monthly Specials and use these as JUHDW FRQYHUVDWLRQ VWDUWHUV ZLWK potential customers. • PARTY! As a new Consultant, you can earn FREE products with 6WDUW6ZHOO GXULQJ \RXU Ă€UVW days! • Build your team! You can earn $100 for each new Consultant who joins your team during StartSwell!

s g n i k oo B t u o b A All

8 Kits tmo ! select fro

s g n i k oo B t u o b A All

Awesome Kit Options to match your business Why!

s g n i k oo B t u o b A All TRACKER Use this tracker to chart YOUR PROGRESS and BUILD YOUR TEAM. Check out your dashboard on TOT to see your tracker live! My StartSwell date is:

(Your StartSwell date is the day after your enrollment.)

Use the blanks to fill out the dates of your parties during each period. After the party, record your total Personal Volume (or PV – your total sales) from the party and your total PV for the period. LEVEL

1

2 3

4

END DATE

PARTY DATES

PARTY SALES

TOTAL

My first 30 days ends on:

1-30 day total:

My first 60 days ends on:

31-60 day total:

My first 90 days ends on:

61-90 day total:

My first 120 days ends on:

91-120 day total:

Follow these steps to

__

__

CHOOSE your

1. Check ThirtyOneToday.com often during your earning period! Once you earn a StartSwell level, you’ll receive an alert on your dashboard. 2. Open the alert and click the link inside. 3. From the link, a page will open showing all the kit options. Click on the kit you want. 4. After you choose your kit, a selection confirmation screen will appear. 5. To return to your dashboard, click the ‘Go to My Dashboard’ link.

FAQs

s g n i k oo B t u o b A All

When does the Spring/Summer 2015 StartSwell program start? The Spring/Sumer 2015 StartSwell program runs Dec. 1, 2014 to June 30, 2015. What do I get when I earn StartSwell? You will earn free products and business supplies when you submit $600 Personal Volume (PV) in each 30-day period in your Ă€UVW GD\V )RU HDFK GD\ SHULRG RU OHYHO \RX ZLOO FKRRVH RQH RI HLJKW NLWV consisting of products that will help you in \RXU 7KLUW\ 2QH EXVLQHVV ,Q \RXU NLW \RX¡OO DOVR UHFHLYH SUHVHOHFWHG EXVLQHVV VXSSOLHV WR set you up for success. How do I earn StartSwell? Submit $600 Personal Volume (PV) in each GD\ SHULRG RI \RXU Ă€UVW GD\V (DUQ /HYHO 'D\V 6XEPLW LQ 39 LQ \RXU Ă€UVW GD\V (DUQ /HYHO 'D\V Submit $600 in PV in your second 30 days (DUQ /HYHO 'D\V Submit $600 in PV in your third 30 days (DUQ /HYHO 'D\V Submit $600 in PV in your fourth 30 days :KDW GR , GR ZKHQ , HDUQ D 6WDUW6ZHOO OHYHO" 2QFH \RX HDUQ D 6WDUW6ZHOO OHYHO \RX ZLOO UHFHLYH D GDVKERDUG DOHUW RQ 7KLUW\2QH7RGD\ &OLFN WKH K\SHUOLQN LQFOXGHG in the alert. On the page that opens, simply FOLFN RQ RQH RI WKH NLW RSWLRQV $ VHOHFWLRQ FRQĂ€UPDWLRQ VFUHHQ ZLOO OHW \RX NQRZ WKDW your choice has been made. &DQ , SHUVRQDOL]H DQ\ SURGXFWV LQ P\ NLW" 1R $Q\ SHUVRQDOL]DWLRQ LQ \RXU NLW KDV EHHQ preselected. Please refer to the StartSwell Ă LHU \RX UHFHLYHG LQ \RXU (QUROOPHQW .LW RU WKH StartSwell pages on ThirtyOneToday to see ZKLFK LWHPV FRPH ZLWK SHUVRQDOL]DWLRQ

:KHQ ZLOO , UHFHLYH P\ NLW" P\ NLW" <RXU NLW ZLOO EH SURFHVVHG ZLWKLQ EXVLQHVV LWKLQ EXVLQHVV days. Once your order is processed, you u ZLOO EH DEOH WR YLHZ WKH RUGHU LQ \RXU RUGHU history. ,I , GRQ¡W HDUQ D OHYHO DP , VWLOO HOLJLEOH IRU WKH RWKHU OHYHOV" <HV <RX JHW D QHZ VWDUW WR HDUQ D OHYHO with each 30-day period. So, if you didn’t earn StartSwell during a 30-day period, you FDQ VWLOO HDUQ WKH QH[W OHYHO GXULQJ WKH QH[W 30-day period as long as you meet the UHTXLUHPHQWV What about the $100 bonus for new Consultants that join my team? To earn the $100 bonus, you must sign up D QHZ &RQVXOWDQW GXULQJ \RXU Ă€UVW GD\V $1' \RXU QHZ &RQVXOWDQW PXVW TXDOLI\ E\ VXEPLWWLQJ 39 LQ KHU Ă€UVW GD\V 7KH bonus will be added to your commission FKHFN WKH PRQWK IROORZLQJ TXDOLĂ€FDWLRQ Is there a limit to how many $100 bonuses I can earn? No. There is no limit to the number of ERQXVHV \RX FDQ HDUQ +RZHYHU \RX PXVW VLJQ XS HDFK QHZ &RQVXOWDQW ZLWKLQ \RXU Ă€UVW GD\V DQG VKH PXVW VXEPLW WKH TXDOLI\LQJ 39 LQ KHU Ă€UVW GD\V ,V WKHUH D WUDFNHU DYDLODEOH WR WUDFN P\ StartSwell Personal Volume earnings? <HV $ WUDFNHU LV DYDLODEOH RQ \RXU GDVKERDUG RQ 7KLUW\2QH7RGD\ 7KH WUDFNHU includes your start date, progress and end dates.

ss e n i s u B t u o b A ll A y a d o T e n O y t r i Th

ThirtyOneToday = Resource Central Your greatest resource as a Consultant is the Consultant Website—ThirtyOneToday. You are going to hear it called TOT - a lot! This website is the main hub of FRPPXQLFDWLRQ IURP WKH +RPH 2IÀFH ,I \RX KDYHQ·W DOUHDG\ \RX ZLOO ZDQW WR WDNH WLPH WR ORRN RYHU WKH VLWH DQG JHW IDPLOLDU ZLWK WKH FRQWHQWV :LWK WKH EUDQG QHZ ORRN WKHUH DUH HYHQ WXWRULDOV RQ KRZ WR JHW DURXQG DQG ÀQG things on the site. Use your Consultant ID and password WR VLJQ LQ 0DNH LW SDUW RI \RXU URXWLQH WR UHJXODUO\ FKHFN WKH VLWH IRU XSGDWHV DQG WKH ODWHVW DQQRXQFHPHQWV WUDFN \RXU SURJUHVV ZLWK LQFHQWLYHV 6WDUW6ZHOO DQG PRUH

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My Dashboard - Control Central! See how your month is shaping up at a JODQFH UHFHQW PHVVDJHV DQG DOHUWV DQQRXQFHPHQWV EXVLQHVV XSGDWHV NH\ GDWHV DQG PRUH <RXU GDVKERDUG DOVR KHOSV NHHS \RXU JRDOV LQ VLJKW VR \RX QHYHU ORVH IRFXV 0DQDJH 0\ %XVLQHVV &OLFN WKURXJK WR \RXU 9LUWXDO 2IÀFH %RRN SDUWLHV FKHFN RQ RUGHUV VHQG LQYLWDWLRQV SODFH RUGHUV ,W LV WKH EDFNERQH RI \RXU business! ,PSURYH 0\ 6NLOOV 7KLUW\ 2QH 8QLYHUVLW\ 1HHG WR NQRZ KRZ WR GR something? Want to learn something new? There is always something to OHDUQ WR DGYDQFH \RXU EXVLQHVV 7KH 6NLOOV VHFWLRQ KDV LW $// 3OXV \RXU GDVKERDUG NHHSV WUDFN RI ZKHUH \RX OHIW RII +RZ DZHVRPH LV WKDW Access Thirty-One Resources - Goodies!! Need a graphic to share on Social 0HGLD WR DQQRXQFH WKH VSHFLDOV" :RQGHULQJ KRZ \RX DUH JRLQJ WR 0DUNHW \RXU 0RQWK" 1HHG D &RQVXOWDQW ORJR" +RPH 2IÀFH KDV SURYLGHG VR PDQ\ UHVRXUFHV IRU \RX \RX ZLOO IHHO OLNH D NLG LQ D FDQG\ VKRS ZKHQ \RX VHH LW DOO Celebrate Success - Always Celebrating Y-O-U! From WooHoo moments to Success Stories from thousands of women across the country - be inspired DQG &HOHEUDWH ZLWK HDFK RWKHU ULJKW KHUH +DYH D ORRN DW WKH 5HFRJQLWLRQ WR VKDUH LQ WKH MR\ RI WRS SHUIRUPHUV SURPRWLRQV DQG PRUH /RYH LW $WWHQG DQ (YHQW 0HHWLQJV DQG &RQIHUHQFHV DQG 7ULSV RK P\ 1HHG WR UHJLVWHU IRU D &HOHEUDWH &RQQHFW PHHWLQJ" +RZ DERXW PDNLQJ SODQV WR DWWHQG 1DWLRQDO &RQIHUHQFH" 2Q WKH $WWHQG DQ (YHQW SDJH \RX FDQ GR MXVW WKDW :DWFK IRU XSFRPLQJ HYHQWV RIWHQ \RX GRQ·W ZDQW WR PLVV D WKLQJ

ss e n i s u B t u o b A ll A Virtual Office

l a u t r i GET AROUND YOUR vOFFICE PROFILE

DOWNLINE

Start here to SHUVRQDOL]H your business website, manage personal information, add your phone number, a photo of you LI \RX OLNH DQG your personal message, and much more.

View your statistics as well as those of your team members.

COMMISSIONS ORDER HISTORY Deposits for commissions are done on the 10th and 25th of each month. The deposit on the 10th ZLOO FRYHU VDOHV from the 16th through the end RI WKH SUHYLRXV month plus any RYHUULGHV <RXU commission deposit (also called a rebate) on the 25th will be for sales entered from the 1st through the 15th of the current month.

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MY EVENTS Party Central! This is where all of the information on your parties is located.

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Running your Business on the go? Thirty-One has an app for that!

The Thirty-One mobile app was introduced in May 2013 DQG LV DYDLODEOH IRU ERWK Android and iPhone users. It RIIHUV FRQYHQLHQFH DQG WKH ability to stay connected to your Thirty-One business while away from home. As a busy woman on the go, \RX ZLOO TXLFNO\ VHH MXVW KRZ FRQYHQLHQW DQG XVHU IULHQGO\ our mobile app is and all the features that will help you be PRUH HIÀFLHQW LQ PDQDJLQJ your Thirty-One business. The Thirty-One mobile app will help you manage your EXVLQHVV /RRN DW DOO LW KDV WR offer!

Manage Your Business Manage Your Customers •Add new Customer •Capability to log in and contacts directly into YLHZ \RXU 9LUWXDO 2IÀFH your phone information •Access your Customer’s •Basic personal contact information with dashboard including two-way sync between Personal Volume fed in the app and your Virtual IURP \RXU 9LUWXDO 2IÀFH 2IÀFH •Access to your •&KHFN WKH VWDWXV RI Customers’ order history Customer orders and WUDFN WKRVH RUGHUV •Announcements from •Basic alerts including ThirtyOneToday.com orders shipped, new •7UDFN \RXU 6WDUW6ZHOO recruits and retail orders goals submitted •7UDFN \RXU EXVLQHVV VWDWV •/LQN WR 7KLUW\ 2QH (parties held, recruits, Catalog for an on-thePersonal Volume) go solution to connect •View Thirty-One with customers right then Business Updates for and there SURGXFW LQYHQWRU\ VWDWXV

d oo h r e t s i S t u o All Ab Celebrate & Connect LV DQ HYHQW \RX ZRQ¡W want to miss! From VWDUW WR Ă€QLVK \RX¡OO EH pumped up about all of the possibilities for your business! When you join in the excitement and attend a Celebrate & Connect PHHWLQJ \RX¡OO KDYH WKH opportunity to meet new friends, connect with your team, and learn how to grow your business.

To register to attend a meeting, simply FOLFN WKH ´Attend an (YHQWÂľ OLQN RQ \RXU TOT dashboard and YLVLW WKH &HOHEUDWH & Connect page! Search by the We hold these regional Consultant ID meetings twice annually. number of the hosting They are hosted by leaders Director or the city or LQ RXU VDOHV Ă€HOG ZKR state where the meeting is VHUYH DV PHQWRUV DQG UROH being held. All registered models. There’s much DWWHQGHHV UHFHLYH D IUHH more than camaraderie to gift at the meeting! ORRN IRUZDUG WR

Plant a Seed

7DON DERXW WKH PRWWR RI 7KLUW\ 2QH Celebrate Encourage Reward. Mention KRZ JXHVWV FDQ UHZDUG WKHPVHOYHV ZLWK lots of free products by hosting their own Thirty-One Party.

• “Encourageâ€? one another and shop IRU WKRVH XQLTXH JLIWV IURP 7KLUW\ 2QH • “Rewardâ€? yourself by hosting a party and get free products! • Vacation time is coming! Join ThirtyOne, earn free products and earn 7DON DERXW \RXU ´ZK\¡VÂľ DQG PHQWLRQ LI extra shopping money! they need an excuse for a girl’s night, join • Want easy trips to the grocery store? \RXU WHDP DQG PDNH PRQH\ ZKLOH GRLQJ Host a party, and earn the large utility it! tote for FREE! • Know of a baby on the way? Buy 7DON DERXW KRZ HDV\ LW LV WR VHOO 7KLUW\ 2QH your baby gifts with me today and DV WKH SURGXFWV VHOO WKHPVHOYHV SHUVRQDOL]H IRU WKH QHZ PRP • ,I PRQH\ LV WLJKW DVN PH KRZ WR JHW DOO 7DON DERXW KRZ VLPSOH DQG IXQ LW LV WR you want free in one night by hosting PDNH H[WUD FDVK DQG FDUU\ \RXU EXVLQHVV your own party. on your shoulder. Plant a small seed and watch it grow! • “Celebrateâ€? upcoming seasons and You will be so glad that you did! holidays and host a party!!

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Social Media :KDW LV LW" 6RFLDO PHGLD LV D JUHDW WRRO ZKHQ XVHG HIIHFWLYHO\ %HORZ \RX¡OO Ă€QG LQIRUPDWLRQ DERXW WKH GLIIHUHQW VRFLDO PHGLD FKDQQHOV DYDLODEOH WR EHQHĂ€W \RX and your Thirty-One business. If there’s a particular social media channel you’re LQWHUHVWHG LQ OHDUQLQJ PRUH DERXW ² RU LI \RX KDYH DQ\ TXHVWLRQV ² SOHDVH H PDLO socialmedia@thirtyonegifts.com.

Sell it without Selling...on Facebook!

)DFHERRN LV DQ DPD]LQJ WRRO IRU PDUNHWLQJ \RXU 7KLUW\ 2QH business. It’s a great way WR NHHS \RXU &XVWRPHUV Hostesses and friends excited and engaged with what’s new and exciting ZLWK 7KLUW\ 2QH 7KH NH\ to selling without selling RQ )DFHERRN LV HQJDJLQJ DQG VRFLDOL]LQJ ZLWK \RXU Customers by telling them DERXW VSHFLDOV DQG NHHSLQJ \RXU )DFHERRN SUHVHQFH new and fresh.

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Here are a few ways to get started! ,QYLWH \RXU &XVWRPHUV WR WDNH SLFWXUHV RI SURGXFWV they’re using and tag you in the picture so you can share 7KLQN RI )DFHERRN DV it! Add your own comment your Thirty-One storefront. E\ VD\LQJ VRPHWKLQJ OLNH WKLV (YHU\WKLQJ \RX SRVW SURYLGHV ´&KHFN RXW KRZ P\ +RVWHVV your Customers with just Linda, is using her new Out D OLWWOH SHHN LQVLGH WKH & About Thermal! She got it VWRUH <RXU JRDO LV WR NHHS FREE at her party!â€? Customers interested – but 7DNH D SLFWXUH RI SURGXFWV QRW JLYH LW DOO DZD\ ² E\ you’re using and post VWDUWLQJ XS FRQYHUVDWLRQV LW RQ )DFHERRN 0DNH and creating excitement. your caption something

OLNH ´, ORYH P\ QHZ )UHVK 0DUNHW 7KHUPDO :H KDYH HYHU\WKLQJ ZH QHHG IRU WKH baseball tournament!â€? 3. Share a special or promotion with your Customer group pages. 0DNH \RXU FDSWLRQ VRPHWKLQJ OLNH ´<RX¡YH EHHQ DVNLQJ DQG LW¡V Ă€QDOO\ here – the Thermal Special!â€? $SSURYHG LPDJHV DUH DYDLODEOH LQ WKH 6RFLDO 0HGLD Library on ThirtyOneToday! 3RVWLQJ RQ )DFHERRN LV VXSHU simple, easy and fun! Watch \RXU EXVLQHVV WDNH RII ZKHQ you start sharing photos with your friends, Customers and +RVWHVVHV RQ )DFHERRN For additional information RQ 7KLUW\ 2QH¡V )DFHERRN guidelines see page 30 of WKH &RQVXOWDQW *XLGHERRN

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The Benefits of Contact Plus

Contact Plus is our new term for the “newsletter and websiteâ€? subscription. By VXEVFULELQJ WR &RQWDFW 3OXV \RX ZLOO QRZ KDYH DFFHVV WR • &XVWRPHU (PDLO $Q\ HPDLO VHQW RQ \RXU EHKDOI WR \RXU &XVWRPHUV 7KHVH DUH GHVLJQHG +70/ HPDLOV WKDW HQFRXUDJH \RXU &XVWRPHUV WR FOLFN RYHU WR \RXU 0\7KLUW\2QH ZHEVLWH 7R KHOS \RX PDUNHW \RXU EXVLQHVV ZH DUH QRZ GHGLFDWHG WR sending more of these emails on your behalf! • (PDLO $FWLYLW\ 5HSRUW $ WUXO\ YDOXDEOH WRRO 8SGDWHG LQ UHDO WLPH VR \RX FDQ TXLFNO\ IROORZ XS ZLWK \RXU PRVW DFWLYH &XVWRPHUV :H¡OO VHQG \RX DQ HPDLO HYHU\ 0RQGD\ WR SURYLGH \RX HDV\ DFFHVV WR \RXU FXVWRP HPDLO DFWLYLW\ UHSRUW • 6RFLDO )RUZDUG $OORZV \RXU &XVWRPHUV WR VKDUH NH\ PDUNHWLQJ PHVVDJHV ZLWK WKHLU IULHQGV RQ )DFHERRN RU IROORZHUV RQ 7ZLWWHU WKURXJK WKHLU &XVWRPHU (PDLO • (PDLO ,QYLWDWLRQV $ YDULHW\ RI 7KLUW\ 2QH HPDLO WHPSODWHV XSGDWHG PRQWKO\ UHDGLO\ DYDLODEOH IRU XVH • 6XEVFULSWLRQ &HQWHU $ RQH VWRS VKRS IRU \RXU &XVWRPHUV WR PDQDJH WKHLU HPDLO preferences • 0DUNHWLQJ \RXU EXVLQHVV WKURXJK WKH XVH RI WKH ZHEVLWH DQG HPDLO ZLOO KHOS GULYH WUDIĂ€F DQG OHDGV GLUHFWO\ WR \RX ,W¡V D JUHDW LQYHVWPHQW LQ \RXU EXVLQHVV

When you’re a new &RQVXOWDQW \RXU ÀUVW three months are free! To continue the Contact Plus subscription, you’ll need to update your subscription in your Virtual 2IÀFH QRZ OLYLQJ LQ Manage My Business, (see QH[W TXHVWLRQ IRU KRZ WR XSGDWH &RQWDFW 3OXV DND website and newsletter subscription) can be either a monthly or yearly subscription. The cost is PRQWK

*HQHUDOO\ +RPH 2IĂ€FH will send out an email to JLYH \RX WKH KHDGV XS WKDW these emails are planned to be sent on your behalf. These emails may include a special holiday feature OLNH D VKRSSLQJ JXLGH RU an email about one of our 2XWOHW 6DOHV &KHFN WKH Key Dates to see when emails will be sent.

There are three types RI LQYLWDWLRQV FXUUHQWO\ DYDLODEOH WKURXJK &RQWDFW 3OXV ,Q WKH ´0\ (YHQWVÂľ WDE RI \RXU 9LUWXDO 2IĂ€FH (see Manage My Business), \RX¡OO VHH WKUHH RSWLRQV • 1RQ 3DUW\ (YHQW • 3DUW\ (YHQW • 3DUW\ (YHQW ZLWK +RVWHVV Portal Options For more information on Contact Plus, see the FAQs on ThirtyOneToday.com

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Email Activity Report

Top 10 Tips

Your Email Activity Report can be the key to boosting your booking, selling and recruiting! Want to use your Email Activity Report more effectively? Check out these Top 10 Tips from Executive Director Catherine Hauschild plus check out ThirtyOneToday for scripts to use!

1

OPEN IT/BOOKMARK IT: This is a GOLDMINE! It arrives in your email inbox every Monday, but it’s a LIVE link you can access at any time. You can review it not only on Mondays – this can be a continual tool throughout the month!

2

HEADERS: Pay attention to the ‘headers.’ This will give you an idea of what Customers are interested in – book, sell or recruit.

3

name or where I should NQRZ WKHP IURP , ÀQG WKH easiest way to do this is to use my Thirty-One mobile app, pull their name up and click on the shopping cart icon.

5

HOT LEADS: First reach out to those who have clicked multiple times. Consider these my hottest leads. But there is nothing better than reaching out to someone who has never been a Hostess – or someone who you’ve never met and has only ordered thru a Catalog party – and to pull them into the Thirty-One loop. Think NEW CIRCLES!

OVERVIEW: Take a quick look at the entire report, trying to take note if someone has clicked and opened multiple links (i.e. both hosting and EMAIL: business opportunity). Then If I only have an email go back and look more address (no phone number), thoroughly. I’ll reach out to them via email. If I know that they’re ORDER HISTORY/THEIR active on Facebook, I’ll also HISTORY: reach out that way. Before I email/call/text a Customer, I’ll go into my CALL/TEXT: ‘Order History’ to look the If I have a phone number, person up so I have a point I’ll either call or text, of reference (especially depending on how well I when I don’t recognize the know them – if I know they’re

6

4

7

more likely to text, I’ll text. I’ll W\SLFDOO\ HPDLO ÀUVW NQRZLQJ that if they don’t respond to my email I can then text or call them.

8

CONNECT: When I reach out, I try to start with a point of connection such as where I met them, or how they’re enjoying the last product they purchased, etc. Then I ask if they’ve seen my latest newsletter (I already know they saw it, but they don’t know I know!).

9

TRACK IT: I document WHO I have reached out to and HOW ‌ along with their response. I circle back after a few days from the initial contact if I have not heard back. (You can do this with Excel, Word or whatever works for you).

10

CONSISTENCY & PERSISTENCE: The fortune is in the followup! Many times once I’m able to reach a Customer, she’ll mention how much she appreciates my getting back to her.

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<RX FDQ SHUVRQDOL]H your business cards, note cards, postcards and QRWH SDGV ZLWK \RXU YHU\ own photo or logo with our Consultant Business Expressions! 6HH ZKDW LV DYDLODEOH IRU order under Manage My Business on the GDVKERDUG 7DNH D ORRN at the Business Supplies Guide while you are there! Ordering is simple through your Virtual 2IÀFH ,I \RX ZRXOG OLNH WR order a business supply item or a product in the catalog with your 25% RII GLVFRXQW \RX ZLOO ÀQG DOO \RX QHHG WR NQRZ RQ ThirtyOneToday!

DID YOU KNOW? Thirty-One has partnered ZLWK 2IĂ€FH 'HSRW WR JLYH H[FOXVLYH GLVFRXQWV MXVW IRU Thirty-One Consultants! Learn more in the Business Supplies section on ThirtyOneToday!

THIRTY-ONE TIP Ordering business cards? Want your photo on WKHP" +HUH DUH VRPH JUHDW WLSV IRU WDNLQJ WKH perfect photo for your new cards! %H VXUH WR WDNH D SKRWR RI \RXU KHDG DQG shoulders! 8VH D VLPSOH ZKLWH EDFNJURXQG ZLWK SOHQW\ RI light on your face. Bigger is always better when it comes to photo resolution - be sure your photo is at OHDVW GSL RU ODUJHU $OVR PDNH VXUH \RXU photo is usable - it should be a JPG, GIF, PNG, 7,) RU (36 ÀOH

Now - say cheese!

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W.O.W. Party Experience

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A Thirty-One party is more than DQ HYHQW ² LW·V DQ H[SHULHQFH As a Consultant, you set the stage to really W.O.W your Hostess and her guests – before,

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during, and after the party. You GR WKLV E\ RIIHULQJ 3LQN *ORYH 6HUYLFH WKURXJKRXW WKH HQWLUH SDUW\ H[SHULHQFH 7KLV VLPSOLÀHG H[SHULHQFH ZLOO PDNH LW HDVLHU

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for you, focusing on three simple steps to help you “W.O.W.” Customers – “Welcome,” “Offer solutions” and “Wrap up & close.”

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• Provide each guest with a full-service checkout

Remember to offer Pink Glove Service throughout the party experience! Before the party, W.O.W. her with Hostess Coaching and meaningful communication with your Hostess and her VIP guests.

During the party, W.O.W. KHU ZLWK FUHDWLYH SURGXFW solutions for her needs using WKH YHU\ WKLQJV ´: 2 : µ stands for – Welcome, Offer Solutions, and Wrap Up.

After the party, you W.O.W. her with exceptional FXVWRPHU VHUYLFH E\ GRLQJ 3LQN %DJ &DOOV ZLWK HYHU\ JXHVW DQG WKDQNLQJ WKHP LQGLYLGXDOO\

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3LQN %DJ &DOOV DUH RQH RI WKH most important ways Thirty2QH &RQVXOWDQWV RIIHU 3LQN *ORYH 6HUYLFH 7KH\ DUH HDV\ fun, and a great way to reconnect with your Hostess and her guests after the party!

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JRRG DQG PDNH VXUH VKH ORYHV KHU SXUFKDVHV

:KLOH \RX KDYH KHU RQ WKH phone, remind her about upcoming monthly specials. See if she is interested in PDNLQJ DGGLWLRQDO SXUFKDVHV hosting an in-home or onWKH JR SDUW\ RU HYHQ MRLQLQJ 3LQN %DJ &DOOV DUH FDOOV \RX PDNH WR &XVWRPHUV DIWHU WKH\ your Thirty-One team! Do UHFHLYH WKHLU SURGXFWV ,W JLYHV ZKDWHYHU \RX FDQ WR HQVXUH \RX D FKDQFH WR WKDQN WKHP 3LQN *ORYH 6HUYLFH DQG PDNH a strong connection with her. PDNH VXUH HYHU\WKLQJ ORRNV

PINK GLOVE SERVICE Finally, during the Wrap Up, \RX ZDQW WR LQYLWH \RXU JXHVWV to shop the Catalog and RIIHU 3LQN *ORYH 6HUYLFH E\ SURYLGLQJ HDFK JXHVW ZLWK D IXOO VHUYLFH FKHFNRXW +HUH¡V ZKDW \RX PLJKW VD\ ´,¡G ORYH WR PHHW PRUH RI your friends! And, if what ,¡P GRLQJ WRQLJKW ORRN DV fun and easy as it actually is DQG \RX¡UH ORRNLQJ IRU VRPH extra money or girlfriend WLPH ,¡G ORYH WR WDON WR \RX about all that the Thirty-One opportunity has to offer! 7KDQN \RX VR PXFK IRU coming tonight! I hope you FRQWLQXH WR KDYH IXQ DV \RX

that meet her shopping needs – and extending the offer to do an in-home or on-the-go party for her so she can enjoy the Hostess EHQHĂ€WV WKDW FRPH DORQJ ZLWK )XOO 6HUYLFH &KHFNRXW it! Feel free to share the Thirtygoes beyond helping your +RVWHVV DQG KHU JXHVWV PDNH One Opportunity with her, too purchases. This is your chance ² \RX QHYHU NQRZ ZKHQ \RX might meet your next recruit! to personally connect with each person at the party! It’s WLPH WR DVN KHU LI VKH¡G OLNH WR For your Hostess, it’s about host her own Thirty-One Party WKDQNLQJ KHU DQG UHLQIRUFLQJ what a great party she had, – and to share the Thirty-One rewarding her with free and Opportunity with her. ½ price products, and sharing the Thirty-One Opportunity! )XOO 6HUYLFH &KHFNRXW ZLOO be a little different for your Be sure to mention how you’d Hostess and her guests. ORYH WR ERRN DQRWKHU SDUW\ with her next season so she For a guest, the primary focus can share the newest styles. LV KHOSLQJ KHU Ă€QG SURGXFWV shop all of our great styles! I’ll be coming around to help HDFK RI \RX Ă€QG H[DFWO\ ZKDW \RX¡UH ORRNLQJ IRU Âľ

12 Months of Fun Party Ideas! January

July

1. Mystery Hostess Party 2. Souper Bowl Party 3. Coffee & Dessert Party

1. Hot Dog Party 2. Ice Cream Party 3. Fabulous 4th Party

February

August

1. Death by Chocolate 2. Best Friend Party 3. So Sweet Party

%DFN WR 6FKRRO %DVK 2. End of Summer Splash 3. School Fundraisers

March

September

1. Shoe Party *RRG /XFN 3DUW\

1. Coupon Party +DUYHVW 3DUW\ 3. Grandparent Day Party

April October 1. April Fool’s Party 2. Easter Egg Hunt 3. Spring Cleaning 4. Spring has Sprung

´3UHWW\ LQ 3LQNµ SDUW\ 2. “How Sweet It Is” party 3. Halloween Party

May

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1. PJ Party 2. Teacher Appreciation 3. Mother/daughter party

1. %ODFN 3LQN )ULGD\ 3DUW\ ´7KDQNIXO )RU <RXµ SDUW\ 3. Pre-Holiday shopping

June

December

1. Iced Tea Pool Party 2. End of School Party 3. Summer’s Here Party

&RRNLH 6ZDS 3DUW\ 2. Ornament Exchange 3. Ugly Christmas Sweater 4. Christmas Open House

Jewell is the story of two sisters, &KULVWLH -HZHOO :RRGĂ€Q DQG &LQG\ Jewell Monroe, whose goals for OLIH ZHUH ERWK DOLNH DQG GLIIHUHQW One wanted to experience the corporate world, while the other

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GURYH WRZDUG HQWUHSUHQHXUVKLS 2QH ZDQWHG WR VWD\ ZLWK KHU NLGV through Kindergarten, while the RWKHU ZDQWHG WR ZRUN RXWVLGH WKH home. They were two sides of the VDPH FRLQ ERWK ZLWK D GHHS ORYH RI family and faith, and both called to JLYH EDFN DQG EH SDUW RI VRPHWKLQJ ELJJHU WKDQ WKHPVHOYHV 7KLV ZDV the inspiration that grew into -HZHOO D IXQ RQ WKH JR ERXWLTXH experience that offers women PRUH RI HYHU\WKLQJ JRRG MR\ success, support, style, life-changing experiences, new friendships, ÀQDQFLDO IUHHGRP DQG WKH FKDQFH to welcome renewed purpose into your life.

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-HZHO .DGH ZDV RIĂ€FLDOO\ IRXQGHG LQ DQG TXLFNO\ JUHZ LQWR D QDWLRQDO EUDQG with its artisan jewelry featured on The Today Show, American Idol and The Ellen 'H*HQHUHV 6KRZ /LNH 7KLUW\ 2QH -HZHO .DGH XVHV KRVWHG SDUWLHV WR PDUNHW LWV merchandise to consumers. When can I begin selling the JK by ThirtyOne collection? The new JK by Thirty-One giftable jewelry OLQH ZLOO EH DYDLODEOH IRU VDOHV EHJLQQLQJ March 15, 2015. Why are there only a limited number of jewelry items in the initial JK by Thirty-One catalog? The initial JK by Thirty-One collection will feature best sellers from the original Jewel Kade line as well as new styles created especially for this launch. These will be announced on January 13 through your )DFHERRN FRPPXQLW\ JURXSV

There are already plans for more new products DQG FROOHFWLRQV WKDW ZLOO EHJLQ WHVWLQJ ZLWK N N DQG N FRPPXQLW\ JURXSV LQ WKH FRPLQJ months. How can I learn more about Jewel Kade? The company’s website – JewelKade.com – will offer a glimpse of some of the products that KDYH GULYHQ WKH FRPSDQ\¡V VXFFHVV $ QHZ PLQL FDWDORJ H[FOXVLYHO\ IRU -. E\ 7KLUW\ 2QH JLIWDEOH MHZHOU\ LV LQ WKH ZRUNV :DWFK for more communications and details on the -. E\ 7KLUW\ 2QH OLQH WKURXJK \RXU )DFHERRN community groups on January 13.

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Consultant Support

&DOO &HQWHU +RXUV 8 a.m.-midnight EDT Monday thru Friday D P S P ('7 6DWXUGD\

C&C

Celebrate and Connect Meeting - you gotta go!

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Ready Set Sell. An earning period the month before catalog change where you can earn free products and supplies for the next season.

CAGS

Career & Guideline support. *RW D TXHVWLRQ DERXW anything Thirty-One from career path to designing banners or shirts, etc? Contact CAGS!

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Startswell. Rewards program in which you can earn free products by submitting orders during \RXU ÀUVW GD\V DV D Thirty-One Consultant.

Email - ordersupport@thirtyonegifts.com 6SDQLVK VXSSRUW

Career And Guidelines Support

Questions about policies and procedures Visit ThirtyOneToday.com to learn about CAGS! Email - cags@thirtyonegifts.com

Events

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Celebrate & Connect

Questions related to Celebrate & Connect Email - celebrateandconnect@thirtyonegifts.com

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