Member Assessment Data Informs Key Updates to the Strategic Plan

Tri Sigma is committed to extensively assessing progress on strategic initiatives and leveraging data to learn more about the impacts of the member experience.

Each triennium, prior to the National Convention, a Membership Experience Assessment is conducted for the purpose of informing the direction of our strategic plan. The most recent MEA, distributed to members in April 2024, was successfully emailed to 44,229 members—both collegians and alumnae—and was opened by 63% of recipients. Of those who completed the entire assessment, 33% were collegians and 67% alumnae. This included enough of a cross-section of members to provide valuable and valid insights and inform the development of our next strategic plan.

Preliminary findings were presented to Executive Council and NHQ directors at a summer meeting. Through collaborative discussions, top organizational needs were identified. The Balanced Scorecard methodology was introduced at this meeting and will be used to measure overall organizational health and improve internal operations, strategic management performance, and external outcomes.

A report of resulting strategic focuses for the next triennium was made available to the Nominating Committee to guide their work. An update was also included in the summer issue of The Path Forward, and members will have an opportunity to attend an online data review to learn more about the findings in early 2025. The full strategic plan will be shared at Convention 2025 and in the next issue of The Triangle

If you did not receive a link to participate in the assessment, you are encouraged to log into sigmaconnect.trisigma.org and verify your contact information is current.