ACCESSIBILITY

BOX OFFICE FAQ

573.442.TRUE (8783) boxoffice@truefalse.org

1. WHAT ARE THE 2022 T/F HEALTH POLICIES?

• Masks and proof of vaccinations or a negative PCR test are required of everyone in attendance. A third-party site (Fan Check-In) is being used to verify vaccination status and confirm test results. • Events that provide food and drink include an outdoor, masksoptional area where these items are served and consumed. All events have an indoor space available where masks are required and food and drinks will not be served or consumed.

• Food and drink will not be served in film venues with the exception of the Showtime Theater @ The Blue Note, which allows for drinks downstairs only (masks should be worn while not actively eating or drinking). • Masks are required regardless of vaccination status for everyone attending or working the 2022 True/False Film Fest, with exceptions made for performing musicians and speakers when physical distancing is possible. Individuals will not be permitted entry to films, events, venues, or other indoor festival spaces without a mask. For all outdoor events, masks are optional but strongly encouraged.

For more details, visit truefalse.org/health-policy

2. WHERE DOES THE FEST TAKE PLACE?

Our Box Office is in the Sager Reeves Gallery, 1025 E. Walnut St. Films screen at Missouri Theatre (presented by Simmons Bank), Showtime Theater @ The Blue Note, The Picturehouse (Missouri United Methodist Church), Rhynsburger Theatre, and Ragtag Cinema. For a guide to walking times between venues, refer to the schedule grid.

3. WHEN IS THE BOX OFFICE OPEN?

Wednesday, Mar 2, noon–8pm: Passes & wristbands pickup only Thursday, Mar 3, 9am–10pm: General ticket sales & passholder pickup Friday, Mar 4, 9am–10pm: General ticket sales & passholder pickup Saturday, Mar 5, 9am–10pm: General ticket sales & passholder pickup Sunday, Mar 6, 9am–5pm: General ticket sales & passholder pickup Monday, Mar 7, 9am–1pm: Merch sales

4. WHAT IS THE DIFFERENCE BETWEEN A PASS AND A TICKET?

A pass is the laminated badge that allows festival access. Passes are nontransferable and must be picked up at the T/F Box Office. A ticket is for admission to one film screening, concert, or event, and, providing you show up on time, guarantees you a seat. Ticketholders and passholders are encouraged to download their digital tickets or print from home ahead of attending films and events. Tickets issued to passholders are linked to that pass and are nontransferable. Passholders may present their pass or ticket for admission. Non-passholders may purchase individual tickets online at the box office, or through the door/Q. A fee will be charged for lost/

replacement passes and tickets.

5. HOW MUCH ARE TICKETS?

Single film tickets are $15 at the Box Office, online, or at the door/Q. Student tickets are $10 at the Box Office for films at any venue and $10 at the Q for films at Missouri Theatre and Showtime Documentary Films Theater @ The Blue Note. Students pay $15 at the Q for all other venues. A valid student ID must be presented at the time of purchase. Show Me T/F tickets are $5 at the Box Office, online, and at the door/Q.