tsi Business
Travel
Travel Management Solutions
Travel Services International
The Business Travel
Experts
1.866.792.7477 traveltsi.com tsivacations.com
Mission Statement To provide the highest quality business travel management services, efficently, cost effectively and reliably Leita McIver
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Leita McIver Managing Director
TSI Business & Vacations Travel Travel Experts
Who We are
The Business Travel team has been dedicated to providing cost effective business travel management since 1987.
We are specialists in reducing national and international travel expenditures for companies of all sizes throughout the United States, and are committed to helping you reduce your corporate travel budget for flghts, hotes, car rentals and private charters. The latest technology is used to provide the highest level of service available and we only employ experienced, well travelled staff of the highest calibre. We are proud of our achievements and are committed to the future, while recognising that it is only by responding to the needs of a constantly changing market place, improving service and developing new systems that we will retain our position as a leading independent travel management company.
TSI Business & Vacation Travel Experts
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tsi Solutions THE RIGHT ANSWER FOR YOUR BUSINESS!
As one of the leading Travel Management companies, US1travel / Vacations serve more than 1,000 clients. Isn’t it time you came aboard?
Personal Service TSI Manangement will provide your company with world class service. We are experts in travel management, saving you time and money, while giving you peace of mind. Our team consists of airline industry executives, Fortune 100 corporate travel managers and agency operations experts. Our international and domestic agents average 20+ years experience in travel consulting. We love what we do and we take the sucess of your travel program personally.
Professional Technology While we pride ourselves on our personal touch and exemplary service, we cannot achieve that without the best technology. TSI Management has sophisticated technology for Online Booking and Automated Travel Approval, Quality Control, Consolidated Corporate Reporting and Analysis, Travel Security, Fulfillment and Compliance, Ticket Auditing, and 24/7 Global Support. We tailor our technology offerings and configure our products to match your service needs.
Premium Relationships Business success is often attributed to who you know. We have unique relationships that we leverage to maximize your negotiating power. Our CEO and COO are both former executives at American and Delta and know the airline industry from the inside out. In addition, US1travel / Vacations is a preferred regional agency with American, United and Delta. Our policy auditing team brings years of industry best practices together with your own culture to implement the best posible policy.
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TSI Business & Vacations Travel Travel Experts
MANAGING YOUR BUSINESS We work with our corporate clients to design and manage their business travel program by combining these key elements: • Customized and Personalized Service. • Account Management and Corporate Reporting. • Professional Technology. • 24/7 Global Service, Support and Booking Solutions.
TSI Management offers programs and solutions for every stage of travel management. Our dynamic and experienced operations team works closely with you every step of the way. We tailor a comprehensive program to meet your individual and unique needs. Your Account Manager works with your team to drive travel management initiatives and provide ongoing consulting for best practices. • Manage travel program implementation • Identify quarterly travel initiatives and program consulting • Develop a travel strategy -Audit, develop, and support travel policy -Source supplier discounts, amenities, soft dollars, etc. -Identify synergles between regions -Product and process consultation
GLOBAL PARTNERSHIP Our global partner, VIRTUOSO Travel Manager, is an exclusive collection of privately owned travel management companies around the globe. This network partnership provides global reach wherever they may be in the world.
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PURCHASING POWER We use industry leading technology that provides intellgent analysls of business travel data to help us leverge the best purchasing power for you. This allows us to benchmark your travel patterns and travel spending against other negotiated rates in the industry. We then maximize your travel program’s productivity through cost-effective decisions and negotiation with carriers to attain the most advantageous procurement and sevice for your company.
Premium Partners
Corporate booking solutions with a global reach
ONLINE BOOKING TOOLS Our online booking engine powered by Sabre GetThere makes booking corporate travel quick and easy, for even the least experienced traveler. This online booking solution delivers a familiar consumer corporate travel booking experience, with powerful yet easy-to-use features, all the while ensuring compliance with your corporate travel policies.
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TSI Business & Vacations Travel Travel Experts
ADVANCED QUALITY CONTROL
TSI has an automated quality control software application that checks each reservation under the correct customer negotiated rate.
Quality Control
The rates are loaded into your online booking engine, the preferred GDS and our QC Vault. • • • • • • • • • •
Manages Supplier Contracts Applies Discounted Prices Manages Profiles Auto Tickets Reservations Applies Unused or Lost Tickets Performs Automatic Upgrades Captures and Stores Data Manages Approval Process Sends Email Notifications 100% integration with our Online Booking Tools
AUTOMATED PRE-TRIP APPROVAL TSI offers an automated web-based software application that allows customers to manage their travel approval needs.
• • • • • • •
Pending Trip Approval Multiple Levels of Approvers Approval or Notification Option Tiered Approval Levels Price Approval Levels Air, Car or Hotel Only Approval PDA Compliant
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24/7 AFTER-HOUR SERVICE
SUPPORT when you need it...
TSI’s 24/7 partner, 24 Hour Reservation Inc. call center solutions provides the best quality agents and technology. You never know when an emergency will occur and TSI will instantly rise to the challenge to handle the sudden changes in support calls. In additon, we provide a VIP desk that is staffed 24/7 by senior level agents who are specially trained in providing rapid resolutions for our clients.
LEISURE & PERSONAL TRAVEL As a full service travel agency, when it’s time to relax and take a vacation, TSI will be there with you. Our preferred relationship with airlines, auto, hotels, tour companies and cruise lines provides you with competitive pricing, discounts and special value-added amenities. TSI has partnered with American Express and Funjet Vacations Travel Network, the world’s premier leisure consortium group with over 6,000 travel professionals who share one objective: to serve the unique needs of discerning travelers. The combined $4 billion in buying power is leveraged to deliver the best value to our clients. Premium Partners
Our clients enjoy value added benefits and exclusive amenities such as continental breakfast, complimentary Wi-Fi, room upgrades at check-in, to name a few.
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TSI Business & Vacations Travel Travel Experts
MANAGEMENT REPORTING
Central to any process of account management is our detailed and custom management information reports. These provide a detailed breakdown of all your travel expenditures each month, assisting us in evaluating future opportunities for the more cost-effective management of your travel budget.
Our management reports are unique. We will write them to suite your individual company objectives and can be used to enforce your travel policy.
Management Reporting • Effective cost control • Travel policy monitoring • Cost savings analysis • Customised reports • Cost centre validation • Negotiated supplier discounts
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Clients Our
We are committed to offering a total travel service, or a “one stop shop� which our clients can depend on. Our loyal, long-standing blue-chip clients have rewarded us with substantial growth year after year.
Whether your budget is big or small, we can help manage your travel plans. Whatever their size, our clients’ priorities are the same: efficient, cost-effective, travel management you can trust. Our clients range from the individual to the fortune 500 company.
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TSI Business & Vacations Travel Travel Experts
Here are a few or our clients:
Lee Iacocca
Eli Broad
TSI Business & Vacation Travel Experts
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Top reasons for travel management: 1. 2. 3. 4. 5.
Personal Global Service, Contract Negotiation & Policy Creation. Technology that Automates Bookings, Pre-Approvals and Quality Control. Guaranteed Lowest Pricing on Bookings. Full Transparency and Benchmarking. Significant Traveler Time Savings & Emergency Support.
Visit Us www.traveltsi.com www.tsivacations.com
Please Contact Us Corporate Travel Inquires: info@traveltsi.com Leisure/Personal Travel Inquires: Vacations@tsivacations.com Toll Free: 1.866.792.7477
Mailing address 12223 Highland Ave., Suite 238 - Rancho Cucamonga., CA 91739
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TSI Business & Vacations Travel Travel Experts