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Did you know that ‌ Medicare will pay 100 percent with no deductible for home health care when just two conditions are met? One local medical practice is now offering an online Patient Portal that will allow patients to rquest appointments, prescription refills, send messages to nurses, and receive lab and diagnostic procedure results? A local nursing home has a First Merchants Bank branch, a gift and sundry shop and a media center on the premises? You could quality for free hearing assistance with the help of a foundation and an area hearing aid supplier?
Find out more inside!
A special advertising section by
NEXT SUNDAY: ANOTHER DIRECTIONS SECTION FEATURING MORE GREAT AREA BUSINESSES AND SERVICES
2G • Sunday, March 21, 2010 ADVERTISEMENT
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4G • Sunday, March 21, 2010 ADVERTISEMENT
“Care One Homecare is your onestop shop for homecare. Unlike many of its competitors, Care One Homecare offers all three therapies — Speech, Physical and Occupational — as well as Skilled Nursing.”
CARE ONE HOMECARE
— Jana Hiestand, Director of Business Development
climbing stairs, reaching items in my kitchen, etc. Do I qualify for services? are One Homecare is dedicated to helping local A: Absolutely! Call the office today and the staff residents stay in the comfort of their own homes can get the orders from your doctor. even when illness or injury occurs. The highly trained staff works to ensure that each client is treated Q: What separates Care One Homecare from with care, respect and dignity. its competition? Director of Business Development Jana Hiestand said A: Many things do, including the following: programs are designed for each individual client based • Care One Homecare is your one-stop shop for on his or her needs, but a few common questions often homecare. Unlike many of its competitors, Care come up from clients and their families. One Homecare offers all three therapies - Speech, Physical and Occupational - as well as Skilled Q: Does Medicare pay for home health care? Nursing, such as wounds and infusions. The Home A: Medicare will pay 100 percent with no deductible Health Aides also give personal care and perform for home health care when two conditions are met: light housework. 1. Leaving your home is a taxing effort, so you leave • Care One Homecare’s Speech Therapist offers the infrequently and for short durations. When you do Vital Stim and ABC Battery Test in home, which are leave, you are driven by another person. uncommon in homecare. These services are normally 2. You have a skilled need such as requiring a skilled only offered in a skilled facility. nurse, physical or speech therapist. • All of employees of Care One Homecare undergo drug testing as well as criminal background checks. Q: What therapies does Care One Homecare The company recruits and hires only the best employoffer? ees to care for you or your loved ones. A: Care One Homecare offers Physical, Occupational • Community is important to Care One Homecare. and Speech Therapy. It is one of the only homecare The locally owned and operated company sponsors companies in East Central Indiana to offer Vital Stim many local events at schools and senior centers. swallow therapy in the home. Vital Stim helps to restore Employees volunteer at various facilities, deliver swallow function through the use of Neuromuscular Meals on Wheels and often help out with Lifestream Electrical Stimulation. Vital Stim can rehabilitate a Services. When senior events take place, Care One patient to normal swallow function in half the time as Homecare tries to be there to educate. The compaswallowing exercises alone. ny’s 70 employees live here, shop here and play here, The speech therapist at Care One Homecare also which helps to boost the economy in East Central performs the Arizona Battery for Communication Indiana. Disorders of Dementia test. This test helps to determine current level of dementia and provides insight to cogniQ: What do Care One Homecare’s clients have tive linguistic strengths and weaknesses. to say about its services? Clients are very happy with Care One Homecare. Q: Do I have to go to the doctor to obtain home One client said that Care One could not improve on health care? the care they provided. A: No. Simply call the Care One Homecare office. If “Everyone involved in my care was very thoughtful you qualify, the office will call your doctor to obtain the and listened to our opinions,” he said. “We are very orders and services can begin right away. pleased.” The staff often hears other remarks about how Q: Is homecare included in 100-day hospital/ efficient, professional, friendly, caring, kind, undernursing facility stay? standing and accommodating they are. Hiestand said A: No. There is no hospital stay requirement for you the staff pays attention to details and clients notice. to receive services from Care One Homecare; homecare Clients tell her how much they appreciate the hardstands alone. Medicare certification periods are in 60- working and trustworthy staff. day increments and have nothing to do with the 100-day For more information or to schedule a consultahospital/nursing facility stay. tion, contact Care One Homecare at (765) 289-7531, Q: I am having trouble getting around my house, (877) CARE-150 or visit www.careonehomecare.com. By Stacey Shannon
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6G • Sunday, March 21, 2010 ADVERTISEMENT
“I am dedicated to improving the quality of life of those I serve by providing the best possible services at reasonable prices.”
FAMILY HEARING CARE
— Suzanne Shockley, doctor of audiology, and owner and operater of Family Hearing Care
By Ken Wickliffe
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or over 30 years, Suzanne Shockley has been reuniting people with the sounds of the world around them by providing life-changing help to those with hearing loss. A doctor of audiology, Shockley owns and operates Family Hearing Care, a professional, personalized hearing care center located at 6770 W. Kilgore Ave., between Muncie and Yorktown. Shockley has dedicated her career to diagnosing the causes of hearing impairments and providing assistance that restores the ability of those with hearing loss to communicate with confidence. “My extensive experience in hospital audiology, hearing aid dispensing, and hearing care was instrumental in the development of my private practice,” Shockley said. “I am dedicated to improving the quality of life of those I serve by providing the best possible services at reasonable prices.” Detecting Hearing Loss Because hearing loss usually occurs slowly, worsening gradually over many months and years, people often do not seek help until their difficulty hearing begins to interfere with daily activities, Shockley explained. “Sometimes a spouse complains that the TV is too loud, or the person may begin to notice that it’s hard to hear people who are speaking during home, work or social activities,” she said. Even though hearing loss can begin to reduce a person‘s quality of life, many people in this situation do not know how, or where, to get help. “For anyone who suspects that he or she may be experiencing hearing loss, the only way to know for sure is to have the hearing tested,” Shockley said. When a person’s hearing is tested at Family Hearing Care, it’s not simply for the purpose of fitting a hearing aid. In some cases, especially in infants and children, medical causes of hearing loss may be identified. In these instances, Shockley works in cooperation with the person’s physician or a specialist to ensure that needed care is given and hearing is restored to normal.
Complete Hearing Aid Service For those who do need a hearing aid, Family Hearing Care offers a complete range of services, including evaluating an existing hearing aid to determine its effectiveness, as well as custom-fitting of conventional, digital and disposable hearing aids. Shockley’s training and experience as a doctor of audiology ensures that those she serves are provided with a hearing aid that addresses their specific needs. Family Hearing Care also offers custom-fit hearing protection devices, swim plugs and musicians’ earplugs, as well as batteries for all brands of hearing aids. Because she keeps abreast of the changes in her field by completing many hours of continuing education and attending several conferences each year, Shockley is aware of the latest products that can improve the comfort and effectiveness of hearing aids. “Major advancements have already made hearing aids far better than in the past, and a large number of newer and still-better products are about to become available,” she explained. “They will go even further to improve comfort and reduce the occurrence of feedback and undesirable background noises.” No Referral Necessary While people are often referred to Family Hearing Care by physicians, a referral is not necessary to make an appointment. “Sometimes a person’s insurance dictates that a certain pattern of referrals is necessary for that insurance to apply,” Shockley said. “I’d invite anyone with questions related to Medicare or certain insurance plans to contact our office, and we’d be glad to provide the specific information they need.” Help is Available Family Hearing Care assists people of all ages, from infants to adults, and is an accessible facility for those with disabilities. Office hours are 8 a.m. - 5 p.m. Monday through Thursday, and 8 a.m. - 3 p.m. on Friday. Family Hearing Care, located at 6770 W. Kilgore Ave., can be reached at (765) 7599788, or online at familyhearingcare.com.
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8G • Sunday, March 21, 2010 ADVERTISEMENT
INTERNISTS ASSOCIATED L
ocally owned and operated since 1981, Internists Associated focuses on providing quality healthcare with caring physicians and excellent staff. “Internists Associated is an internal medicine practice where our physicians care for patients from early adulthood through geriatrics,” said Cindy Allen, RN and practice coordinator. “Though a specialist, an internist is also considered a primary care physician, thus fulfilling the role of ‘family doctor’ for most patients. In this office, you have your own personal physician but enjoy the benefit of having physicians who can cover for each other as needed.” Mrs. Allen pointed out that one benefit to the practice is the many on-site services, including blood tests and bone density testing. The physicians also have a focus on screening and preventive medicine such as age-appropriate immunizations. Internists Associated has been using electronic health records for seven years and is very excited to now offer patients an online “Patient Portal.” Through the practice website, patients are able to request appointments, prescription refills, send messages to nurses, and receive lab and diagnostic procedure results. C. Kurt Alexander, M.D. is currently the only full-time endocrinologist practicing in East Central Indiana. Born in Muncie in 1957, Dr. Alexander earned his undergraduate degree from Ball State and his medical degrees from Indiana University. His wife, Cathy, works in the Department of Chemistry at Ball State. They have two sons, Andrew, who attends Wabash College, and Adam, who is a student at Yorktown High School. Dr. Alexander is a licensed pilot and hot air balloonist, and also a ham radio operator. Steven R. Allen, M.D. has been the owner and operator of the practice since 1981. Born in 1951 in Brazil, Indiana, Dr. Allen studied at Indiana University and then completed his internal medicine residency and critical care fellowship at Ball Memorial Hospital. He and his wife, Cindy
(practice coordinator and RN) have been married for 32 years and have two children, Megan and Drew. Megan will graduate from the IU School of Medicine in May and Drew is working on a Master’s degree in Applied Computer Graphics at Purdue University. When not practicing medicine, Dr. Allen enjoys computing, gardening, reading, and photography. Dr. Mai Phung and Dr. Mark Nguyen are another married couple and have been at Internists Associated since 2004. Both were born in Vietnam in 1970 and 1969, respectively, and received their undergraduate degrees from UCLA before attending medical school in Ohio. They have three daughters, Mai-Linh (age 9), Mai-Thahn (age 7), Mai-Ahn (age 5), and one son, Phong (age 4), all of whom keep them very busy when they are not practicing medicine. Lana Bucchino, M.D. has been with Internists Associated since 2003. Born in Russia in 1966, she attended medical school in Russia before
completing her internal medicine residency at Ball Memorial Hospital. Dr. Bucchino and her husband Andrew enjoy gardening, reading, spending time outdoors, and visiting historical and cultural places. Their daughter, Natasha, is a student at Indiana University in Bloomington. Bashar Khatib, M.D. joined Internists Associated in 2001. Born in Syria in 1963, Dr. Khatib studied in Damascus before completing his residency in Cleveland, Ohio, and Ball Memorial Hospital. Dr. Khatib and his wife, Nicola, have one daughter, Lucy (age 7), and two sons, Amir (age 5), and Noor (age 2). Since joining Internists Associated, Dr. Khatib completed a Master’s degree in Public Health and is working on a second Master’s degree in Political Science. Internists Associated welcomes new patients. For more information or to schedule an appointment, call (765) 289-1011 or visit www.internistsassoc.org.
“Though a specialist, an internist is also considered a primary care physician, thus fulfilling the role of ‘family doctor’ for most patients. In this office, you have your own personal physician but enjoy the benefit of having physicians who can cover for each other as needed.” — Cindy Allen, RN and practice coordinator
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MERIDIAN SERVICES
10G • Sunday, March 21, 2010 ADVERTISEMENT
Meridian facilities are dedicated to providing a comfortable and healing environment for patients who need these quality behavioral health services and specialized programs covering the full spectrum from A to Z.
By Mike Feeney
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eridian Services is more than just Central Indiana’s premier provider of quality behavior health services. It’s true that individuals with behavioral challenges can find expert and compassionate treatment at Meridian Services. But where Meridian Services really shines is in its dedication to a higher quality of care. Meridian facilities are dedicated to providing a comfortable and healing environment for patients who need these quality behavioral health services and specialized programs covering the full spectrum from A to Z. Meridian Services’ location on 240 N. Tillotson Avenue is a provider of outpatient counseling and treatment for an array of issues including, depression, anger management, anxiety and stress, chemical and substance dependency, trauma, relationship problems, and many other emotional and mental health issues. In addition to outpatient counseling, Meridian Services offers more intense programs to help people develop and reintegrate back into the community that include daily support services, skill building, independent living support, group living facilities, outpatient substance abuse detox, support groups, workforce development, public/financial program assistance and community support services. Meridian also offers more specialized facilities including, Suzanne Gresham Center (in the former Morrison-Mock building), a one-of-akind specialty center dedicated exclusively to children and family services. Programs here are designed to improve a child’s growth, strength, and safety. These include child and family programs and counseling, psychiatric services, community-based programs, school based services, outpatient teen substance abuse treatment, and in-home and reunification services for at-risk families. The Gresham Center also houses the Child
Advocacy Center (CAC) dedicated to child abuse investigations and recovery. The CAC is designed for a child’s comfort and is one of only four fully certified CACs in Indiana. In abuse situations, a child can speak to law enforcement and legal teams more openly and effectively in the comfortable, safe setting of the Child Advocacy Center, as opposed to the traditional police department setting. The Gresham Center is also home to FosterHope, a specialized foster care program for children in need of emotional or mental health support. In addition, Meridian Services offers a one-of-a-kind specialty program, Connxxions, for people suffering from both developmental and mental health challenges. Meridian Services’ medical services consist of licensed psychiatrists, nurse practitioners, and registered nurses who provide evaluations, therapy, health care, and medication reviews tailored to each individual’s unique needs. Medical Services also offers an after-hours clinic, full service pharmacy, and inpatient care at Ball Memorial Hospital, a Clarian Health Partner. The inpatient program is located on two floors at the hospital specializing on the 3rd floor to the Geriatric Psychiatric population, treating seniors including those with depression, agerelated dementia, including Alzheimer’s and the 2nd floor unit to Adult Psychiatric Care. These are just a few of Meridian’s facilities and total Meridian Services serves 20 counties in 5 Indiana cities: Muncie, Richmond, Portland, Winchester, and New Castle. Meridian Services provides services to individuals of all ages and backgrounds. Often, individuals who come to Meridian Services find that a significant change in their life occurs with just a few appointments. To learn more about Meridian Services, call 765-288-1928 or 866-306-2647.
ADVERTISEMENT Sunday, March 21, 2010 • 11G
MUNCIE HEALTH & REHABILITATION CENTER
12G • Sunday, March 21, 2010 ADVERTISEMENT
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uncie Health and Rehabilitation Center’s Transitional Care Center (TCC) provides an ideal atmosphere for patients making the transition from the hospital back into the community. Accommodations are set apart from that of the center’s long-term residents. The average stay for a TCC patient ranges from 21 to 35 days. An individual care plan is created for each patient, by a specially trained interdisciplinary team. This team consists of Peoplefirst Rehabilitation therapists, registered and licensed nurses, nursing assistants, wound care specialists, respiratory therapists, physician specialists, social workers, activity directors and registered dietitians. Most patients receive up to three hours of intensive rehabilitation each day. It is because of our collaborative approach that Muncie Health and Rehabilitation Center’s TCC is able to treat a variety of conditions, such as: post-stroke recovery, hip fracture or replacement, joint replacement, neurological illnesses, cardiac or respiratory ailments, trach weaning, complex wounds, post vent care and post open
heart surgery. Muncie Health and Rehabilitation Center offers a specialized pulmonary treatment program, which consists of post ventilator management and other chronic pulmonary disease processes. While working closely with partners at the American Lung Association, the team is able to treat conditions such as chronic obstructive pulmonary disease (COPD), occupational or environmental lung disease, obstructive sleep apnea involving CPAP and BiPAP management, lung cancer, asthma and pneumonia. Additionally, the center specializes in treating various orthopedic conditions. Patients diagnosed with hip, knee, shoulder, replacements, fractures, etc, will find that the center offers rehabilitation services necessary to transition them back home after surgery. Muncie Health and Rehabilitation Center is located at 4301 North Walnut Street south of the airport. Come visit our center today or call anytime to inquire about our short-term transitional care services. Please call 765.282.0053 and ask for Debra Tewari or Jan Campbell.
An individual care plan is created for each patient, by a specially trained interdisciplinary team. This team consists of Peoplefirst Rehabilitation therapists, registered and licensed nurses, nursing assistants, wound care specialists, respiratory therapists, physician specialists, social workers, activity directors and registered dietitians.
ADVERTISEMENT Sunday, March 21, 2010 • 13G
WESTMINSTER VILLAGE
14G • Sunday, March 21, 2010 ADVERTISEMENT
By Ken Wickliffe
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roviding safe, carefree retirement living for more than a third of a century, Westminster Village has built a tradition of excellence by maintaining the core values of Care, Compassion and Peace of Mind for residents and their families. Under One Roof Offering a First Merchants Bank branch, a gift and sundry shop and a media center with high speed internet, as well as a theatre, beauty and barber shops and a fitness center, Westminster Village provides residents and their loved ones an “all under one roof” community that helps people maintain their independence, according to Judi Harris, the facility’s marketing director. “Some may be afraid that if they leave home and go to assisted living, they could lose their independence, but many of our residents have told me that the opposite is true — living here has given them their independence back,” she explained. “The facilities we offer mean that residents no longer need to depend on family, friends or neighbors to take them to the store, change a light bulb, or take care of the home and yard.” Along with a full calendar of recreational, social and spiritual activities scheduled daily, residents have access to the Village bus, which provides door-to-door transportation to and from personal appointments, stores, shopping areas, and community events. Nearby facilities include Meijer and Walmart; the new Concannon’s Bakery, Cafe and Coffee Bar; American Health Network; Family Vision Care, and the YMCA. For people who may have become isolated, especially after the loss of a life-partner, the social activities at Westminster Village can be a vital way to re-connect with others in a secure environment, Harris said. “Many folks with minimal needs for assistance choose to live here because of the social, group and spiritual activities they would not be able to have if they stayed home alone,” she said.
enettes, and a range of sizes up to 1,300 square feet, to allow every individual or couple the freedom to choose a home that suits their preferred lifestyle. Many find the cost of living at Westminster Village to be less than the expense of living in their previous residence, Harris said. Monthly fees begin at $1,680 for an individual and $1,087.50 per person for a couple, with no move-in fees or lease commitments. Apartments can also be decorated and customized to suit individual preferences, she added, and most are furnished by the residents themselves. Caring, Professional Staff Offering many levels of care, as well as special “rehabto-home” options, Westminster Village is a state-licensed, assisted-living facility with trained staff members on duty 24 hours a day to help people with the activities of daily living, Harris said. Also offered are guest apartments that allow a resident’s spouse the convenience of staying onsite during a period of rehabilitation or recovery. “Even if you don’t need any particular help to get through the day, it’s reassuring to know you have a staff of nurses just down the hall who can be at your side in seconds if you ever need them,” she said. Featherstone Way, the newest neighborhood at Westminster Village, offers specially- designed assisted living for those who need an extra measure of security. Private or companion accommodations with the resident’s own furnishings and personal items, combined with family-style dining and activities, create a safe and beautiful home-like setting.
A Life Choice Selecting a new home, like other life choices, is a decision best made after considering different options, Harris said. “We invite people to make an appointment, come in, and spend some time here,” she said. “We offer a trial program, which allows new residents to see the advantages of living at Westminster Village.” For more information on affordable, flexible retireAffordable, Quality Apartments ment living options, contact Westminster Village, located Apartments at Westminster Village have several floor at 5801 W. Bethel Ave., at (765) 288-2155, or online at www. plans, options such as full kitchens and hideaway kitch- wvmuncie.com.
“Some may be afraid that if they leave home and go to assisted living, they could lose their independence, but many of our residents have told me that the opposite is true — living here has given them their independence back. The facilities we offer mean that residents no longer need to depend on family, friends or neighbors to take them to the store, change a light bulb, or take care of the home and yard.” — Judi Harris, Marketing Director
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“We are the only ambulance service in Indiana that is currently offering preventative care for wounds while on the stretcher.”
AMERICARE
— Jenny Showalter, community relations coordinator
Tim Troxell is the new community Relations coordinator By Ken Wickliffe
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highly-trained, caring staff with access to the latest technology in patient transportation and care has made AmeriCare Ambulance Service Indiana’s largest private ambulance service. Founded six years ago, Muncie-based AmeriCare Ambulance now serves patients from its local facility, as well as from locations in Kokomo, Lafayette and Indianapolis, and through its TransCare division in Marion. Specializing in non-emergency, prescheduled transportation, AmeriCare Ambulance often takes patients from home or extended-care facilities to doctor or hospital visits, or for regular medical services such as dialysis and wound care, according to Jenny Showalter, the company’s community relations coordinator. AmeriCare Ambulance also specializes in the care of patients who must remain on a ventilator during transportation. “We assist patients by allowing them to be transported on a stretcher under the care of trained emergency medical technicians or paramedics, depending on
the level of care needed,” she explained. “Treatments such as dialysis can take a lot out of a person, so it’s a comfort both to the patient and his or her loved ones to know that skilled caregivers will be accompanying the patient.” AmeriCare Ambulance has larger bariatric cots available for patients who cannot ride comfortably on a standard-sized cot or stretcher, she added. In situations where a patient is confused or anxious, AmeriCare Ambulance can also arrange for its own emergency medical technician to stay with the patient at his or her destination and remain there during treatment to provide comfort and assurance. Available 24 hours a day, seven days a week, AmeriCare Ambulance transports patients locally, across Indiana, and nationwide. “We have transported patients to Florida, Washington, D.C., and to the Mayo Clinic in Minnesota,” Showalter said. AmeriCare’s newest product is the wound care mat. Wound care mats used by AmeriCare Ambulance greatly improve patient comfort during transportation, and
can protect those with existing wounds, Showalter said. Ideal for patients who must remain lying down for longer periods of time, the wound care mats are constructed of five layers of “micro-spring textile” that consist of 4,000 microfilaments per square-inch that act as miniature springs to reduce pressure, shear and other friction against the skin, she explained. Treated with an Environmental Protection Agency-registered antimicrobial shield, the mats act as extra layer of skin to protect the patient’s skin. “The wound-care mats’ padding relieves pressure point areas to prevent new wounds from appearing, and maintains current wounds from getting worse while being transported,” Showalter said. AmeriCare Ambulance Service is the only ambulance service in Indiana that is currently offering preventative care for wounds while on the stretcher. For more information on AmeriCare’s range of patient-centered services, contact the company at (765) 282-6100 or email Tim Troxell at ttroxell@americareambula nceservice.org.
ADVERTISEMENT Sunday, March 21, 2010 • 19G
AUDIBEL By Jason Paul Sloan
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“It truly is a familyowned business. I do the accounting, and we both sell and service hearing aids.” — Jeff Rowe
hen Jeff and Roberta Rowe started Audibel in Muncie in 2004, the husband and wife team set out to help individuals with hearing needs. Both Jeff and Roberta grew up with fathers who wore hearing aids. Audibel is a leader in assisted listening devices with a nation wide network of over twelve hundred service centers that all reciprocate with free service. The Rowe’s family business offers the luxury of nationwide support and the respectful care of local and personalized service. Jeff and Roberta Rowe are juggling running a business with raising their 2 1/2-year-old daughter, Samantha. “It truly is a family owned business,” Roberta said. “I do the accounting, and we both sell and service hearing aids.” The Rowe’s are from Michigan, but consider themselves part of the Muncie community. With family ties in Indiana, Jeff was hired by his cousin in ‘97/’98 to manage his Kokomo stores. Soon after, Roberta was hired and it became something they both enjoyed. Combined, Jeff and Roberta have over twenty years of experience in the business. Although hearing aids account for the bulk of their business, the Rowe’s are not a one-trick-pony. “We provide any type of assisted listening devices, from Blue Tooth technologies like cell phone earpieces to musician plugs and shooter protection,” Jeff said. “We also service all makes and models of hearing aids.” The Rowe’s take pride in their ability to adjust any hearing aid. “We can hook up most hearing aids and we can adjust it through our software,” Jeff said.
Aside from products dispensed and serviced in the office, the Rowe’s make regular trips to nursing homes, and even make house calls in order to better assist their clients. Roberta said, “People may not know that we do home visits.” According to Jeff and Roberta, they also work with all kinds of Insurance, from Medicaid to Autoworkers. “A lot of places don’t take Medicaid,” Jeff said. The Rowe’s took the time to learn the ins and outs of the process. “We’ve learned to deal with Medicaid. It wasn’t easy, but we did it,” Roberta said. In the ever-changing world of assisted listening devices, technology has grown by leaps and bounds, and continues to grow at break-neck speeds. The Rowe’s are required to have more than twenty hours of continuing education, every two years. Frequent trips to the Audibel Center in Minneapolis keep them up to date on the latest techniques, and technology. “They (Audibel) release new products, which is basically every year,” Jeff said. “We go every time there is a new release,” Roberta said. The Rowe’s are also state licensed. Roberta said, “The license to dispense hearing aids is a State Board of Health license.” The Rowe’s enjoy helping people, and through a program called, So the World May Hear, they do just that. The program is part of the Starkey Hearing Foundation and primarily helps people with low income. “We take care of those that qualify through the Starkey Foundation, and provide our services free of charge,” Jeff said. “If they’re approved, the Starkey Foundation builds them a set of hearing aids — whatever I want — normally top-of-the-line, and we do the servicing.”
20G • Sunday, March 21, 2010 ADVERTISEMENT
MIDAMERICA CLINICAL LABORATORIES M
id America Clinical Laboratories (MACL) is a full service, clinical laboratory providing the highest quality laboratory testing in the Central Indiana area for over 12 years. Our laboratory is based in Indianapolis and we employee hundreds of associates in Indiana. MACL opened a Patient Care Center (PCC) in Muncie in the spring of 2008 at 100 N. Tillotson Avenue to provide laboratory services to Muncie and the surrounding communities. Our Patient Care Centers are designed with spacious, comfortable waiting areas and provide convenient and short wait times for specimen collection. On average, a patient will spend less than 15-20 minutes from the time they register with our associate to completion of the collection procedure. Erica Daulton, Director of Sales noted, “Our goal at MACL is to make the process of blood collection as easy and quick as it possibly can be.” Our associates are experienced in collecting samples from adults and from pediatric patients, including infants. They will make every effort to work directly with the parents to make the experience a positive one for both parent and child. In February of this year, MACL launched a new program at our Patient Care Centers to service the laboratory needs of the patients who are currently uninsured. “The need for quality laboratory services at a fair price is a great need in the medical community,” explained Erica Daulton, “We feel that our program provides not only a much needed service, but does so in an atmosphere that is warm, friendly and
convenient.” An uninsured patient can bring a laboratory order from any physician to our Patient Care Center. Our MACL associate will take the patient into a private area and discuss the tests ordered by the physician and the discounted amount that would be owed for those laboratory tests. We can accept payment by check, money order or credit card (Visa, MasterCard or AMEX). Test results will automatically be sent back to the patient’s ordering physician. MACL not only provides services for those without health insurance, but we are also an in-network provider for the majority of insurance plans in the Muncie area. These include, but are not limited to, Medicare, Medicaid, Aetna, Anthem, CIGNA, United Healthcare, Sagamore, LabCard. In fact, MACL is the only laboratory provider in the area that can accept LabCard patients. MACL associates are becoming more involved in the Muncie community, and you will be seeing more of us in the future. We recently joined the Muncie Chamber of Commerce and look forward to taking part in more community events. For more information regarding our Muncie Patient Care Center, please call our Customer Response Center at 877-803-1010. You may request a Patient Care Center brochure be sent to your home or you may stop by the Patient Care Center to pick one up. Muncie, you have a choice when it comes to a laboratory provider. We invite you and your family to choose MACL the next time your physician orders laboratory testing.
“The need for quality laboratory services at a fair price is a a great need in the medical community. We feel that our program provides not only a much-needed services, but does so in an atmosphere that is warm, friendly and convenient.” — Erica Daulton
ADVERTISEMENT Sunday, March 21, 2010 • 21G
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orrison Woods Health Campus is proud to be the premier senior living campus in Muncie and the surrounding area. In addition to offering a superior physical living environment for residents and an enhanced work environment for employees, our health campus provides a variety of senior health care options to the local community. Services include Skilled Nursing, Transitional Care Suites, Memory Care, Long-Term Care, Adult Day Health Services, and Assisted Living Services; allowing care for those who need little assistance to those with complex medical needs. The residents of Morrison Woods agree that the home-like atmosphere and exceptional customer service truly make a difference. “After experiencing care in three other health facilities, I have found Morrison Woods is top notch,” raves former resident, Daniel Teters. Mr. Teters is a successful graduate of the Home Again, shortterm rehabilitation program that Morrison Woods provides. Residents, like Mr. Teters, enjoy many things about Morrison Woods, from the fun-filled therapy program to the fine dining served daily and the fun and stimulating events offered. Chef Brian Cooper explains, “Our commitment to resident-focused menus translates into simply listening to our customers and serving what they like, when they
“Our commitment to resident-focused menus translates into simply listening to our customers and serving what they like, when they like it, with a passion to exceed standards every day.” — Chef Brian Cooper like it, with a passion to exceed standards every day. Homemade green beans, freshly whipped mashed potatoes, salad bars with farm fresh produce, and eggs cooked to order represent just a few customer requested selections.” Open breakfast is served from 7:00 a.m. to 9:00 a.m. daily, and a complimentary Sunday Brunch is offered for residents and their families, the last Sunday of every month. Other dining programs include a complete salad bar two to three times a week and selfservice beverage counters which allow residents increased selection. The campus also participates in Taste of the Town program, where local restaurants are invited to bring their featured menu item into the campus for our residents to enjoy. The upcoming season will also feature Family Nights with home-style dining for our residents, family members and friends. Grand tables set for a crowd, table-side carving, and hand-passed selections featuring beloved resident recipes and native regional cuisine will fill the dining room;
creating special events that foster a warm friendly environment and allow everyone to participate in the festivities. Another service that sets Morrison Woods apart from its competitors is our rehabilitation program. The campus offers a number of ways to stay active, catering to all levels of physical and cognitive abilities. One innovative example is the utilization of the Nintendo Wii for therapeutic and recreational exercise. Morrison Woods is built on the “Town Square” Residential Living model created by Trilogy Health Services. The Town Square design allows residents to maximize their independence, while creating a more home-like, less institutional atmosphere. The Town Square design features a predominance of private rooms and has living areas designed as a neighborhood creating a sense of community for each resident. For more information about Morrison Woods, or to obtain an information packet, please call 765-286-9066 or visit their web site at www.morrisonwoodshc.com.
MORRISON WOODS
Residents Rave about Morrison Woods Health Campus
22G • Sunday, March 21, 2010 ADVERTISEMENT
OPEN DOOR HEALTH SERVICES working to meet the health needs of the local community, Open Door is also thinking of the greater community in its renovation of the former AT&T building. ince its inception in the 1970s, Open Door Health Services has grown to “We are making it as green as possible,” Mathis said, mentioning the buildinclude four locations in Muncie and a family planning center in Anderson. ing will be very energy efficient with geothermal heating and cooling as well Just this month, two additional family planning centers opened in Richmond as a green roof system. and Marion. Open Door is also hard at work renovating the old AT&T building, Though Open Door reaches out to serve the uninsured and underinsured, 333 S. Madison Street, in preparation to move to the new facility in early 2011. anyone is welcome to utilize the facilities, which accept Medicare, Medicaid, “We’re growing very quickly,” said Lori Mathis, Marketing and Public Relations Hoosier Healthwise and private insurance. Those who do not have insurance Coordinator for Open Door. can receive discounts of up to 80 percent, depending on their income. All of the Muncie facilities will be consolidating in the new building, except Anyone who walks through the doors of any Open Door facility can be sure family planning. Services that will be provided at the new location will include that his or her needs will be met in a professional and comfortable environpediatrics, primary care for adults, women’s health, behavioral health counseling, ment. Patients take notice. Mathis said she hears much positive feedback, prenatal care, urgent care and dental. The Delaware County WIC program and including compliments about staff members and surroundings. Open Door administration offices will In 2009, Open Door served also move to the new facility. almost 16,000 residents of “We’ll be able to better serve our East Central Indiana. Eighty patients by providing the majority of percent lived below 200 perour services in one location,” Mathis cent of the Federal Poverty said. Level, which for a family of The new building will also include four is an annual income a multi-media room, thanks to fundof $44,100 or less. Anyone ing from the Ball Brothers Foundation. with an income less than 200 Organizations in the community will percent FPL is eligible for be able to reserve the room for things discounted services at Open like teleconferencing and videoconfer— Lori Mathis, Marketing and Public Relations Coordinator Door. encing. For more informaGrants have made the new tion on Open Door building possible, but Mathis Health Services call said more support is needed. (765) 286-7000 or “We’ve already received a visit www.odbmh. lot of community support for org. Those who the renovations of the buildwould like to help ing,” she said. “But we still support Open Door need a lot more can send support. People donations to can send donathe Open tions to the Open Door Door Building Building Fund if they Fund would like to at P.O. help. All donaBox 1676, tions are greatly Muncie, IN appreciated.” 47308. Along with By Stacey Shannon
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We’ve already received a lot of community support for the renovations of the building. But we still need a lot more support. People can send donations to the Open Door Building Fund if they would like to help. All donations are greatly appreciated.”
ADVERTISEMENT Sunday, March 21, 2010 • 23G
The owner of Bygones Bar and Grill, about a week after expressing worries that his business would close, said the North Walnut Street bar had won enough business to put off closing.
June 2009 The local business community mourned the death at age 93 of John Fisher, longtime civic leader and a formidable presence. Fisher was a former president of Ball Corp. who joined the company in the 1940s.
Ivy Tech Community College’s plans to locate more than 2,000 students downtown has prompted some downtown restaurant owners to change their menus or style to accommodate more customers.
New Castle-based Jack’s Donuts picked up some business from Concannon’s Pastry after Mike Concannon decided to end most of his company’s wholesale activities. Jack’s also opened a store in Yorktown.
March 2009 Longtime local industrialist and philanthropist Hamer Shafer died at age 93. Shafer had owned and overseen Muncie Power Products for a half-century.
Officials of In their update the Horizon for investors in July 2009: Partners Convention the Vision 2011 in US Architects said Center economic they hoped to develop said two development Tillotson Commons, conventions program, a business-and-retail — with at officials park on South Tillotson least 1,125 said they Avenue near West White River Landing, a popular people in would focus Memorial Drive. German businessman Oliver longtime downtown restaurant, attendance on several Viehweider announced he would — would generate has new owners, and Savage’s strategies for Local manufacturer Twoson launch two local businesses Ale House opened downtown. $424,500 in the coming year, Tool will move from its — VAT Energies and VAT Services economic development including pursuing northwestside Muncie location — that would employ more than the first weekend of April. Budd and Cheryl Sturm a tech spec building and the to Park One/332 thanks to a 100 people making wind-andtook over as owners of the opening of the county’s latest package of incentives that will solar-powered street lights and Chocolate Moose diner in Muncie’s Target store will shell building. allow the company to retain and Farmland. In Muncie, A Taste of servicing wind turbines. The VAT see an expanded selection of add jobs, officials announced. companies will be fully operating grocery items, the Minnesotathe South relocated and a new January 2009 restaurant was planned to open by the end of 2011, he said. based company said. A store Noodles & Company, a Ivy Tech Community College in November at the Delaware remodeling and expanded food restaurant specializing in officials said the timetable The Northwest Plaza shopping selection should be complete County Airport. noodles, salads and soups, and details for bringing 2,000 center appeared to be thriving in May. opened in the former Boston students and faculty members despite the loss of Cheseburger August 2009 Market location at Wheeling downtown had shifted somewhat. in Paradise. The Fort Wayne Wind-and-solar powered Local restaurant owner Myles Avenue and McGalliard Road. About 500 students at the investors who own Muncie’s street lights manufactured by Ogea moved forward with plans Patterson Building will be among VAT-Group arrived at the German oldest shopping center say to open three restaurants in Downtown restaurant the first downtown in January. they’re happy with the plaza and the Village area near Ball State company’s shared space with Blue Bottle has begun using Brevini. Officials said the first of tenants echo those remarks. University. organic chicken from The Restaurant 2(Oh!)4, an the lights would be installed at Downtown Farm Stand, a expansion of Blue Bottle, opened Park One/332 within a few weeks. Local group Association The developers of Sonic drive- downtown grocery store. downtown. of Information Technology ins in Indiana re-stated their Federal officials awarded $2.3 Professionals East Central intention to open in Delaware Denny’s in Daleville held a November 2009 million to help Delaware County Indiana was experiencing rapid County in 2009. grand opening, while Scott Black Friday crowds and growth and recognition from its build a rail spur to service the Wise, who founded his Scotty’s purchases pleased local stores Brevini complex at Park One/332. national counterpart, landing a Wizard’s Keep, a campus-area Brewhouse chain in Muncie the day after Thanksgiving, regional convention. role-playing game store, marked in 1996, opened a second retailers including J.C. Penney Work began on the Brevini its 25th anniversary in business. Indianapolis location, this one reported. Nationally, Black Friday Wind building at Park One/332 Two local butcher shops downtown. shopper numbers topped 190 — Lahody Meats and Fisher and the green energy company Febuary 2009 million but reports indicated announced plans to begin hiring. Meats — provided customers with Officials from Brevini, the The Association of shoppers spent less per person. fresh-cut meats. Both stores Italian company moving its Information Technology reported brisk business in their Magna E-Car Systems — part North American headquarters Professionals held its The first wind-andinitial few months. of Magna International — won from Illinois to Muncie and first formal meeting at solar-powered street lights $40 million in stimulus money opening a wind turbine the Innovation Connector. — manufactured by VAT — were from the federal government to May 2009 component plant here, said they The group, open to IT installed at Park One/332 near Brevini chose Indianapoliscreate jobs working on electric expected production to begin professionals, hopes the Brevini complex. VAT won a area builder GDI Construction vehicle systems in plants in in 2011. At the time the Brevini to provide networking $1 million contract to supply the Muncie and Michigan. to build its new wind turbine development was announced, opportunities. lights in exchange for a promise gearbox facility. Groundbreaking state officials said production to employ more than 100 people on the new facility is expected Changes could be coming to would begin in mid-2010. The Indiana Chamber at Park One. the busy intersection of Tillotson for July, and Brevini said interest of Commerce released a Avenue and West Jackson Street in its products meant that the Dollar General — on East report that advocated better Mayor Sharon McShurley start of production would be as existing property owners McGalliard Road — and Dollar education and training for reported success from two consider selling their parcels and moved up to the third quarter of Tree — in The Shoppes at trips, one to Washington D.C. to large tenants like CVS Pharmacy 2010 from early 2011. Southside — opened new Muncie workers around the state, including East Central Indiana. solicit Sen. Evan Bayh’s support considering moving. locations. in trying to retain jobs at Sallie Jay Julian, an economic Two local companies Mae’s local debt collection office, development official from Local auto dealers reported Concannon’s Pastry Shop named new leadership. Ray and another to visit a California brisk sales during the Cash for Marion, was named to succeed opened its new North Morrison L. Chambers was named new company that might do business Clunkers program. Toyota of Dan Allen as president and CEO Road location. president and chief operating with Brevini. Muncie sold 85 vehicles. Dealers of the Muncie-Delaware County officer of Muncie Power Chamber of Commerce. Julian reported slow reimbursement The local Veterans Products, while Don Engle was After more than 70 years, promised “aggressive” action from the federal government, Administration clinic will move longtime downtown jewelry to improve the community’s however. from Lyndenbrook into a former named president and chief store Standt’s Fine Jewelers economic outlook. Osco drug store at Tillotson and executive officer of DELTEC Information Solutions. announced it would close its Local Sallie Mae employees, White River Plaza. doors. Owner Ben Delk said he Local restaurants opening who number about 700, rallied made the decision in reaction to to draw attention to the student in May included Two Johnny’s, changes in the jewelry business. lender’s call for compromise downtown in the Rose Court, and the Pizza Spot, on S. Walnut Street. in President Barack Obama’s Local clothing store Gina’s proposal to reform the student reopened under new ownership loan industry. The California company that after the original owner owns the former ABB building announced the store would Lee’s Famous Recipe Chicken said it has two companies close. interested in leasing the opened a northside Muncie mammoth structure. location on Wheeling Avenue. Developer Jay Allardt debuted a new luxury apartment in the Two area companies 200 block of South Madison contributed to the Indianapolis Street. Allardt remodeled the home chosen for Extreme October 2009: two-level apartment and his Makeover: Home Edition. Tourism contributed sons will live there, but he said 186 million to he would try to get a monthly The sale of Al Pete Meats Delaware County’s rental fee of as much as to Monogram Food Solutions economy in 2008, $1,900 for the unit if he opens was finalized, with officials and officials said they it to the rental market. saying the sale could mean an were hoping to see additional 75 jobs locally. the total steadily The Canopic apartment increase. building opened after $3.2 April 2009 million in remodeling and Eva’s Pancakes closed on offered several apartments at Bethel Avenue and the owner rates of less than $500 a month July 2009 plans to consolidate operations Muncie’s BorgWarner and up. at her Wheeling Avenue Automotive plant, shuttered restaurant, the Breakfast Nook. since May, was sold for an Kacy J’s restaurant opened at the Delaware County Airport. undisclosed sum to William A new Long John Silvers/A&W Operator Jay Mealy and his son, Marsteller, a Youngstown, restaurant was approaching Ohio, businessman, in a deal Chris, are pilots. completion on Wheeling Ave., and arranged by Muncie real estate the owners of the restaurant said developer Mike Lunsford. Scott Wise, who founded the they would close a Tillotson Ave. Lunsford said he’s showing the location as the rebuilt Wheeling Scotty’s Brewhouse restaurant property to potential tenants. chain in Muncie in 1996, was Ave. restaurant reopened. named the Indiana Restaurant Local officials gathered to Association’s Restaurateur of the Local franchise restaurant celebrate brisk business at Year at the group’s 75th annual Beef O’Brady’s reopened after Monogram Comfort Foods, dinner banquet. being closed for several weeks. the former Al Pete Meats, a local maker of corn dogs October 2009 Target began remodeling efforts and pork fritters. Monogram Developer Dick Howe began a that will result in an increased officials from Tennessee said project to double his Cammack selection of grocery items. they hoped to build a hot Station restaurant in size, citing dog manufacturing facility increased business. Howe has Muncie’s Habitat Home next door to their existing also found tenants for the Discount Center added an commercial building that formerly operation. additional day — Thursday — of housed a hardware store. operations. Work progressed on the Canopic Apartments, a September 2009 Randolph County dealer in downtown building that’s Construction of the Brevini precious metals, SilverTowne, getting a makeover in time to Wind building at Park One/332, reported an increase in interest open the first of 24 units this along Interstate 69 in western in people buying gold and silver fall. Delaware County, has begun. as an investment.
Developers Jay Allardt and Scott Boyce said they had met with good feedback in their efforts to remodel Sanders Flats, a downtown apartment building known for decades as the Judson Building.
The local office of regional eye doctor Tavel Family Eye Care moved from Muncie Mall to Northwest Plaza, citing the high traffic county at Wheeling Avenue and McGalliard Road.
Michael Haley, formerly president of a hospital in Laporte, took his post as president and CEO of Ball Memorial Hospital and said he believed Clarian Health’s resources would help the local hospital’s financial problems.
A LOOK BACK AT 2009
December 2009 State, local and federal officials gathered at the Park One/332 business park on Dec. 1 to mark a milestone in construction of the Brevini Wind building. The first Brevini Wind employees are expected to begin work at the facility making gearboxes for wind turbines in 2010.
24G • Sunday, March 21, 2010 ADVERTISEMENT
INTEGRA SPECIALTY HOSPITAL By Constantina Lyla Spath
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“We changed our name to Integra to reflect our increased commitment to the community by enhancing and expanding our services.” James Wesp, COO/Administrator of Integra
ntegra Specialty Hospital, a stateof-the-art Long Term Acute Care hospital serving patient’s needs for the past five years, has relocated from 3400 West Community Drive to Ball Memorial Hospital (BMH). Its new home is on the eighth floor of BMH’s north tower. The facility, formerly called Renaissance Specialty Hospital, also recently changed its name. “We changed our name to Integra to reflect our increased commitment to the community by enhancing and expanding our services,” said James Wesp, COO/Administrator of Integra. “The name change also helps avoid confusion with the nursing home where we were previously co-located.” Open since 2005, the locally-owned facility is licensed as a 32 bed acute care hospital. The hospital provides long-term acute care for acutely ill, clinically complex patients who require a high level of ongoing care. Integra also assists patients in recovering from debilitating illnesses--helping them become strong enough to tolerate three hours of therapy per day. At that point, patients can be transferred to either a rehabilitation hospital or a nursing home for further treatment and convalescence. “We have numerous success stories of patients who came to our hospital in a severely compromised physical condition,” Wesp said. “With targeted treatments over an extended length of stay, they were able to recover, return home and go back to work.” Since its opening, Integra has worked closely with Ball Memorial Hospital and its physicians to provide patients with quality care. Integra’s new site will allow BMH physicians to follow patients and consult at Integra more conveniently. Integra’s areas of spe-
cialization include ventilator weaning, pulmonary function, wound healing, functional rehabilitation, dialysis, nutritional support, infection control and multisystem failure management. To ensure that its patients receive comprehensive care, Integra’s staff includes dieticians, nurse practitioners, wound nurses, pharmacists, and therapists, in addition to its nursing and medical staff. With the additional space available in its new 17,000 square foot site, Integra is even more efficient. Integra’s occupies space which had been vacant since BMH opened its new critical care tower. More importantly, Integra’s new location is a plus for patients. Now, all of BMH’s services are available to Integra patients. Additionally, the move puts Integra closer to critical BMH ancillary and diagnostic services. In its expanded facility, Integra anticipates improving upon its 80 percent wean rate and 96 percent wound healing rate. In the recent past, Integra cared for an average of 12 - 15 patients per day. Now, the hospital can serve significantly more patients. Its staff has expanded to ensure that quality care is provided for every patient. Although Integra’s primary referral area is Delaware, Henry, Madison, and Randolph Counties, the hospital routinely receives patients from other parts of the state. Integra frequently receives referrals from Indianapolis, Kokomo, Fort Wayne, Marion, Richmond, and Dayton, Ohio. For more information, call Integra, 765282-5822, or visit www.Integraspecialty. com. Intregra accepts Medicare and Medicaid and has provider relationships with all major health plans in Indiana. It is accredited through 2011 by the American Osteopathic Association Health Facility Accreditation Program.