Stay covered up to RM300,000 from
only
Delay, Loss or Damage to Baggage & Personal Effects Benefits
Emergency Medical Assistance Benefits
Flight Cancellation or Delay Benefits
Personal Accident Benefits
24-Hour Worldwide Travel Assistance Services
Trip Curtailment Benefits
Travelling Should Be
WORRY-FREE!
Not getting a policy prior to travelling is a BIG MISTAKE! Don’t miss out on the many benefits and essential protection that our travel policy provides. And it’s easy to get yourself covered during your travels with Tune INSURE! • AirAsia Travel Protection plan is underwritten by insurance companies from your respective departing countries. • All benefits are subject to terms and conditions of Tune INSURE, AirAsia Travel Protection policy. • Tune INSURE, AirAsia Travel Protection is exclusively designed to protect those who have purchased a one-way or return flight from AirAsia departing from Malaysia.
We can cover your loss!
BENEFIT: FLIGHT CANCELLATION
Covers trip cancellation due to insured events En Fahmi* had to cancel his flight to Melbourne because he was hospitalised due to high fever. Payout: Tune INSURE paid up to the original flight cost (RM1,800) Premium: RM54.00 (International Return Plan 11-30days)
BENEFIT: ON TIME GUARANTEE – FLIGHT DELAY
Solely caused by AirAsia (INDIVIDUAL) Jennifer’s flight from Kuala Lumpur to Penang was delayed for more than two hours by AirAsia due to aircraft technical glitches. Payout: Tune INSURE paid RM200/Premium: RM23.00 (Return Regional Plan)
Find out more benefits at www.tuneinsure.com
Tune INSURE Emergency Hotline:
Or email us at enquiry@airasiainsure.com
Purchase now on airasia.com
Schedule of Benefits
Tune INSURE One-Way Travel Protection Benefit Personal Accident Accidental Death or Bodily Disablement
Domestic/Regional
International
Up to RM300,000
Travel Inconvenience Benefits Flight Cancellation Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events
Up to original flight cost
Up to RM5,000
Baggage and Personal Effects Cover lost or damage to baggage, clothing and personal effects of Insured Person
Up to RM1,500 (Any one item RM500 subject to RM50 excess per claim)
Up to RM5,000 (Any one item RM500 subject to RM50 excess per claim)
Baggage Delay For every 6 hours delayed from time of arrival
Up to RM400 (RM200 per 6 hour delay period)
Up to RM800 (RM200 per 6 hour delay period)
AirAsia Flight Delay For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050 (RM150 per 6 hour delay period)
Missed Flight Connection No Onward connecting flight available within 6 hours from the missed Scheduled Flight dut to delay of AirAsia’s Incoming connecting flight
Up to RM600 (RM300 per 6 hour delay period)
On-Time Guarantee Delay more than 2 hours from scheduled departure time caused solely by AirAsia / AirAsia X
Up to RM200
Travel Assistance Services 24 Hours Worldwide Travel Assistance Services
Included
Coverage for Accompanying Infant For one (1) infant who is named in the confimation slip
Personal Accident benefit up to 10% of the stated limit RM30,000
Schedule of Benefits
Tune INSURE Return Travel Protection Benefit
Domestic/Regional
International
Up to RM125,000
Up to RM200,000
Flight Cancellation Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events
Up to original flight cost
Up to RM5,000
Flight Curtailment Reimbursement for the return flight to Malaysia if the Insured Person returns due to Insured events
Up to original flight cost
Up to RM5,000
Personal Accident Accidental Death or Bodily Disablement
Travel Inconvenience Benefits
Baggage and Personal Effects Cover lost or damage to baggage, clothing and personal effects of Insured Person Baggage Delay For every 6 hours delayed from time of arrival AirAsia Flight Delay For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,500 Up to RM5,000 (Any one item RM500 (Any one item RM500 subject to RM50 subject to RM50 excess per claim) excess per claim) Up to RM400 (RM200 per 6 hour delay period)
Up to RM800 (RM200 per 6 hour delay period)
Up to RM1,050 (RM150 per 6 hour delay period)
Common Carrier Delay For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050 (RM150 per 6 hour delay period)
Missed Flight Connection No Onward connecting flight available within 6 hours from the missed Scheduled Flight due to delay of AirAsia’s Incoming connecting flight
Up to RM600 (RM300 per 6 hour delay period)
Loss of Personal Money
-
Up to RM1,000
Expenses incurred arising from Loss of Travel Documents
-
Up to RM1,000
On-Time Guarantee Delay more than 2 hours from scheduled departure time caused solely by AirAsia / AirAsia X
Up to RM200
Medical and Evacuation Expenses Accidental Medical Reimbursement Reimbursement of medical expenses incurred due to accident
RM20,000 (Excess RM50 per claim)
Medical Expenses Reimbursement Reimbursement of medical expenses incurred due to accident or sickness during trip
-
Emergency Medical Evacuation & Mortal Remain Repatriation Reimbursement of expenses incurred due to accidental injury or death
RM100,000
Up to RM300,000
Mortal Remains Repatriation Reimbursement of expenses incurred due to accidental death or sickness
-
Up to RM300,000
Compassionate Visit
-
RM175,000 (Excess RM50 per claim)
-
Up to RM5,000
-
Up to RM500,000
Personal Liability Personal Liability
Travel Assistance Services 24 Hours Worldwide Travel Assistance Services
Included
Coverage for Accompanying Infant For one (1) infant who is named in the confirmation slip
Personal Accident benefit up to 10% of the stated limit, RM12,500
a) Personal Accident benefit up to 10% of the stated limit, RM20,000 b) Medical and evacuation expenses up to the stated limit c) 24 Hours Worldwide Travel Assistance Services
Customer Services General Inquiries
For general inquiries about Tune Insure, please e-mail enquiry@airasiainsure.com
How To Make A Claim In the event of a claim, please: Download the claim form from www.tuneinsure.com. Please email and post the completed claim form and supporting documents to the address stated in the form. When you require assistance, please call Tune Insurance Malaysia Berhad at 603 - 2070 2828 during office hours.
Claim Inquiries For all inquiries related to Insurance claims, please e-mail us at enquiry@airasiainsure.com or claims@airasiainsure.com For more information on Tune Insure, visit www.tuneinsure.com.
Tune INSURE, AirAsia Travel Protection for flights departing from Malaysia is underwritten by Tune Insurance Malaysia Berhad.