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Our Values and Behaviours
by Tusla
Trust
We will be honest, truthful and responsible when providing our services.
We will respect privacy.
We will seek your feedback and use it to inform how we improve.
We will follow through on our commitments.
Respect
We will treat people with dignity and fairness.
We will collaborate and work in partnership with others.
We will be informed and influenced by the opinions and experiences of others.
We will communicate in a way that helps others to understand and we will listen to ensure we understand.
Kindness
We will show care and compassion with those who need our help.
We will help where we see others that require assistance.
We will be compassionate in explaining decisions even when the decision is difficult.
Empowerment
We will work hard to go the extra mile to help someone achieve their best.
We will ensure we continuously learn and develop our knowledge and skills.
We will work collectively with our stakeholders to achieve our collective goals.
We will work hard with others to find solutions that work.