tuv.communication Asia Pacific Issue 1 | 2016 by TÜV Rheinland

tuv.com munication A s i a Pa c i f i c Issue 1 | 2016

Business trends with byte How IoT is changing the business landscape New Test Beds in Asia Pacific Elevating Energy Efficiency Standards in the region

TĂ&#x153;V Rheinland Continues to Invest in Vietnam New EMC lab will help multinational firms diversify their sourcing base in Asia

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Worldwide Market Access, One-stop Full Service We provide support for developing new markets - with international manufacturing and product certification. Our experts are well versed in various approval requirements and can manage the required testing from a single source.

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Content 03

News Flash

Business Trends with Byte

8 TÜV Rheinland Continues to Invest in Vietnam

New Test Beds in Asia Pacific

Seminars and Certificate Awards Ceremony

Enabling Clients to Meet the Mark

Regulatory Updates Upcoming Events

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TÜV Rheinland Cambodia Ltd.

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TÜV Rheinland Indonesia

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TÜV Rheinland Korea Ltd.

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TÜV Rheinland Malaysia Sdn. Bhd. info@my.tuv.com

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TÜV Rheinland Philippines, Inc.

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TÜV Rheinland Thailand Ltd.

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TÜV Rheinland Vietnam Co., Ltd.

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DISCLAIMER: This e-Newsletter was brought to you by TÜV Rheinland. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission in writing from the publisher. Copyright © TÜV Rheinland 2016, All Rights Reserved.

Message from the Regional EVP

Dear Readers, We live in a world filled with products. Be it refrigerators and air conditioners, furniture that brightens up our homes, power tools and industrial robots that help us at work, or the soft cuddly toys that children play with, safety plays an invisible yet important role in our daily lives. The multitude of safety regulations for products is staggering, especially so in the geographically diverse Asia Pacific. Since 1978, our laboratory services in Asia Pacific have steadily expanded to cover energy efficiency (EE), electromagnetic compatibility (EMC), chemical analysis and type testing for wheels and tires. We are pleased to announce three new additions in 2016: the EE laboratories in Thailand and Malaysia and the EMC laboratory in Vietnam. As members of the Trans-Pacific Partnership (TPP), Malaysia and Vietnam are likely to benefit from the agreement. According to Chiou’s estimates1, Vietnam and Malaysia are likely to benefit from new electronics supply chains under TPP. We believe the introduction of the ASEAN Economic Community (AEC) and the TPP agreement opened up enormous opportunities for Vietnam and Malaysia, especially their manufacturing sectors. According to Credit Suisse2, Vietnam’s GDP could grow by around 10%, while Malaysia could see a 5.5% boost to GDP by 2025. The predicted bright spots for both countries are apparel, footwear and electronics. We see an increasing need for market access and one-stop certification solutions in Asia Pacific, and we are here to meet those needs.

Andreas Hoefer Executive Vice President Asia Pacific, India, Middle East, Africa

In this cover story, you will read more about the EMC laboratory in Hanoi, Vietnam, get the latest market trends on Business Stream Products from our expert Mr Frank Piller, and receive a quick overview of our laboratory capabilities focusing on product testing in Asia Pacific. We wish you an enjoyable and informative read.

1 Research Institute of Economy, Trade & Industry, IAA (RIETI, 2014) 2 Credit Suisse’s October 2015 report

News Flash

News Flash Community Service with Yokohama Rapport TÜV Rheinland Japan exhibited the works of two calligraphy groups that pursue their skill at Yokohama Rapport (the Sports and Cultural Center for the disabled). The calligraphies were displayed at TÜV Rheinland Japan’s Shin Yokohama Office through the cooperation of Yokohama Rapport. Yokohama Rapport seeks to promote improved health and social participation for the disabled through involvement in sports, recreation and cultural activities. The term ‘Rapport’ used in the name Yokohama Rapport means ‘a friendly relationship’, in French. The exhibition showcased 24 pieces of work from calligraphy groups comprising handicapped children, disabled individuals and dysphasia patients. TÜV Rheinland Japan is pleased to support Yokohama Rapport efforts to promote social participation for the disabled.

Building Bridges through Art TÜV Rheinland Korea held its ‘Precisely.Art’ event for works from Mr Yong Seok Kim at the Seoul HQ’s Art Gallery on 14 January 2016 to showcase the works of young and budding Korean artists. Slated to take place every quarter, the event offers TÜV Rheinland Korea’s customers the opportunity to meet with employees and featured artists, as well as network with other businesses.

TÜV Rheinland Indonesia Certifies Medical Devices The growing demand for high-quality healthcare has contributed to the increasing need for standardization of medical devices to ensure product quality and user safety. TÜV Rheinland Indonesia has been accredited by KAN (National Accreditation Body of Indonesia) as the Certification Body for ISO 13485 LSSMMAK Medical Devices certification, covering active and non-active medical devices. This further strengthens TÜV Rheinland Indonesia’s ability to provide comprehensive conformity evaluation services to our customers and support them in meeting stringent requirements.

First CTL Chairman from TÜV Rheinland TÜV Rheinland Japan has announced that John Ologbosere of the company’s Product Division was inaugurated as Committee of Testing Laboratories (CTL) Chairman of the IECEE in January 2016, the first from the TÜV Rheinland Group and an Asian country. Mr Ologbosere will be the Chairman for the next three years, working to improve the quality of Testing Laboratories around the world. Mr Ologbosere’s inauguration as CTL Chairman can be viewed on the Internet.

Business Trends with Byte

How IoT is changing the business landscape

Technological Trends Wireless communications The increased importance and application of wireless communications are readily apparent in the growing number of new communications protocols being introduced. Wireless technologies have been developed dramatically in these last 15 years. Now we have various protocols such as Wi-Fi, ZigBee, Wi-SUN and others. What is significant is how these wireless technologies are permeat-

ing not only the usual IT products, but across multiple industries. Internet of Things Expansion into the automotive, medical and industrial sectors was made possible through the development of the “Internet of Things” (IoT). IoT is the network of things — not only information and communication equipment such as computers, but also all physical objects in the world connected to the Internet. By connecting and intercommunicating, objects are to be sensed and controlled remotely.

Frank Piller, MBA Vice President Products Asia Pacific Frank Piller started his career in 1990 with TÜV Rheinland in Japan. He holds an MBA and a Master’s degree in Electrical Engineering. He is fluent in German, English and Japanese.

Business Trends with Byte

Bluetooth Laboratory Global Technology Assessment Center (GTAC) TÜV Rheinland Japan The Communication Laboratories are accredited by Bluetooth SIG, Wi-Fi Alliance, ZigBee Alliance, Wi-SUN Alliance, OpenADR Alliance, and others.

In the IoT landscape, physical location is no longer a limiting factor to participation. We expect products currently not connected to the Internet to become part of the IoT at an increasing pace. Devices that can be worn by users are becoming popular. The German high-tech initiative, ‘Industry 4.0’, which in effect defines the fourth industrial revolution, provides further impetus. In such a world, everyone has access to the entire value chain. The scope is global. A new International Data Corporation (IDC) Spending Guide predicts worldwide spending on the IoT will grow at a 17.0% compound annual growth rate (CAGR), from $698.6 billion in 2015 to nearly $1.3 trillion in 2019.

cross-border global standards remains paramount. Greater interconnectivity and interdependence of complex ICT systems still aim for reassurances, regardless of where you connect in this IoT, wireless communications world. Cyber security will become even more critical in both industrial and private applications, due to the development of the IoT. Regulation and technical standards in the automotive sector (e.g., R46, R131, and ISO 26262) are in the process of being updated. The Food and Drug Administration is regulating medical software in the US. As these technologies are applied to products, our verification processes will continue to grow in importance.

The Challenges Manufacturers Face

The Asia Pacific region in 2015 generated more than 40% of the worldwide spending total1. Korea, Singapore, Australia and Japan will be the leaders to adopt IoT in the Asia Pacific region2.

Increased competition In an IoT world, competition will increase. Technology will need to continue to evolve, providing lower costs and more robust data analytics.

The world we live in – Importance of cyber security Yet, product safety fulfilling

We have to think global. Products will not sell themselves, so market access will become even more critical for manufacturers to grow their business.

1 Source: IDC 2 Source: AT Kearney

New Supply Chain Bases The ASEAN Economic Community (AEC) represents more than 622 million people. This huge market will offer us significant opportunities. Global vision, local precision We must adjust to the expanding opportunities in this region. TÜV Rheinland provides testing and certification services according to various wireless standards as an accredited, appointed third party. We adapt our services to the makeup and needs of each country so our clients can stay competitive. We have offices in 10 countries in Asia Pacific. Take advantage of our expertise as an independent testing organization for your marketing activities. TÜV Rheinland, with IT service provider OpenSky - a part of TÜV Rheinland Group from 2013, will support you in cyber security, too. Business in the Asia Pacific Region The IoT and wireless communications are here to stay. Our commitment to Asia Pacific is country specific and will continue to empower each client to grow their business in the region.

08 TÜV Rheinland Continues to Invest in Vietnam

TÜV Rheinland Continues to Invest in Vietnam Located in the heart of ASEAN and close to global supply chains, new EMC lab will help multinational firms diversify their sourcing base in Asia

In 2001, Vietnam signed the Bilateral Trade Agreement with the United States, which started the country’s transformation into a manufacturing-based, exportoriented economy. The ASEAN Economic Community (AEC) plus Vietnam’s participation in the TransPacific Partnership (TPP) and the EU-Vietnam Free Trade Agreement (EVFTA) make Vietnam even more attractive to foreign investors. TÜV Rheinland has invested significantly in premises and people in Vietnam. Today we have lab locations in Ho Chi Minh City and the new EMC laboratory in Hanoi.

Our customer base has also grown to incorporate companies in various sectors that all have a strong desire to produce quality products to international standards.

The new facility is the only thirdparty lab in Vietnam with a semianechoic chamber. We brought in experts and technologies from Japan to build it and train our Vietnamese staff in its use.

TÜV Rheinland Vietnam Boosts Service Offerings with EMC Laboratory in Hanoi In response to customer demand, TÜV Rheinland Vietnam has opened an electromagnetic compatibility (EMC) laboratory which provides measurement and testing services in accordance with the latest international regulations.

Located at Thang Long Industrial Park II (Hung Yen Province, close to Hanoi), the lab includes a 10 m semi-anechoic chamber with a sielded control room, a 23 m2 shielded testing room and a 38 m2 pulse immunity testing room. TÜV Rheinland Vietnam serves customers in the consumer product, industrial devices and automotive

TÜV Rheinland Continues to Invest in Vietnam

industrial development of Vietnam’, said Mr Ralf Scheller, Member of the Executive Board of Management of TÜV Rheinland AG, Cologne, Germany. ‘The testing facility that TÜV Rheinland is opening today means a lot for many companies who are going to supply their products produced in Vietnam to the worldwide market’, said Mr Hitoshi Fujiwara, Executive Vice President and Director of Fuji Xerox Co., Ltd.

Capabilities of the EMC Lab § Testing products IT equipment (printers, fax, copy machines, etc.) Household appliances Laboratory equipment Industrial and medical devices Radio devices (Wi-Fi, Bluetooth, etc.)

§ Testing services Emission, immunity and radio testing Mass production quality control Full EMC conformity assessment CE marking, FCC, ISED Canada, VCCI Certification (EMC-mark, Notified Body, TCB, FCB)

§ EMC testing standards

industries with certification marks such as CE mark, EMC mark, etc. Plans to extend the facility and achieve full ISO 17025 accreditation are underway. The lab focuses on emission, immunity and radio testing and provides full EMC conformity assessment for many electrical products under standards of the IEC 61000 family. Tests can also be conducted according to customer specifications. ‘The launch of the new EMC Laboratory underpins our commitment to support the

CISPR 11, 14-1, 14-2, 22, 24, 32 IEC 60601-1-2 IEC 61000-4-X IEC 61000-6-X FCC 15B, 15C, ANSI C63.4, C63.10 ICES-003, RSS-Gen, RSS-247 VCCI TCVN 7492-1

Softlines Laboratory in Ho Chi Minh TÜV Rheinland Vietnam in Ho Chi Minh currently provides testing services for Softlines that include footwear, garment, toys, as well as testing services for Hardlines that cover outdoor and indoor furniture, lighters, packaging, building products and others. In addition, it also provides safety assessments and approvals for vehicles and components, auditing and certification of management systems. TÜV Rheinland can serve the increased demand for testing that will result from Vietnam’s participation in TPP, EVFTA and other agreements. When a customer is planning to expand into a new market but is not aware of the regulations for the product to be exported, TÜV Rheinland’s Market Access Services provides surveys with detailed information on the customer’s target markets. TÜV Rheinland Group enhances the value of our customers’ products as well as their profit by growing together with the customer – all around the world.

10 New Test Beds in Asia Pacific

New Test Beds in Asia Pacific Elevating energy efficiency standards in the region Following the 2015 Paris agreement at COP21, more and more countries are now acknowledging the need to lower the world’s carbon footprint and play their part in tackling climate change. However, as temperatures continue to rise around the world, the use of air-conditioning systems will inevitably see a jump, especially in warmer tropical climates. Enabling Consumers to Make Informed Choices Within the sphere of households, emphasis has been placed on more efficient air-conditioning systems, given their significant contribution to overall household energy use. Household consumers are increasingly on the lookout for such systems, which makes sense for the environment and utility costs. For comparison purposes, they rely on appliance labels provided by credible third party certification bodies – like TÜV Rheinland – to make informed purchasing decisions. Enabling Manufacturers to Make Nimble Decisions To ensure new air-conditioning systems are compliant with energy efficiency standards, manufacturers

need to have their product prototypes tested by the relevant certification bodies during the development phase. These test results enable manufacturers to have an accurate gauge of actual performance. One key problem manufacturers face is the time delays, logistic hassles and opportunity costs of sending a prototype to such a laboratory. It takes around two days to test the energy efficiency of single-system air conditioners, and three to four days for multiplesystem makes. Taking this issue into account, TÜV Rheinland has established laboratories in close vicinity to manufacturers. One such facility is the Korean Energy Efficiency Laboratory located in Changwon, an industrial city in the southern part of Korea where many manufacturers and industrial complexes reside. Today, TÜV Rheinland’s customers in the area enjoy more readily available testing and inspection services. Achieving Global Market Access Air-conditioning systems have to comply with the respective energy

New Test Beds in Asia Pacific

Supporting new regional breakthroughs in energy efficiency Country

Type of Laboratory

Korea

Energy Efficiency

Est. Date 2014

Laboratory

Lab Insights

§ Use of air enthalpy type calorimeter to test cooling and heating capacity

§ Testing for multiple ISO standards and national energy regulations of Saudi Arabia, UAE, Kuwait, Indonesia, Republic of South Africa, Chile, Qatar, Australia and others The

Air-Conditioning Unit

Philippines

Performance Testing

2015

§ Determines the Energy Efficiency Ratio (EER) of air-conditioners § Accredited by the Philippine Accreditation Bureau (PAB) in accordance with ISO/IEC 17025 and recognized by the DTI-BPS

Thailand

Safety and Energy Efficiency Testing

Opening in 2016

§ Installation of new walk-in chamber for tests § New hub for testing ‘Made in Thailand’ household appliances in accordance with standards required for export destination countries

Malaysia

Air-Conditioner Performance Testing Chamber

efficiency standards of export destination countries. While a majority of developed nations have adopted the International Organization for Standardization (ISO) standards, others like Australia, New Zealand, United Arab Emirates and Saudi Arabia have their own set of national regulations, many of which are becoming progressively stricter to protect the environment.

Opening in 2016

§ Use of air enthalpy type calorimeter to test cooling and heating capacity

§ Tests for ISO 5151:2010 and SEER/SCOP (EN 14825)

TÜV Rheinland constantly keeps abreast of such developments to ensure manufacturers get the latest up-to-date test results. A New Frontier in Asia Pacific Since 2014, TÜV Rheinland has launched two new laboratories in Korea. The emphasis on the ASEAN market continued with the opening of a laboratory in the Philippines in 2015. Another two are slated to open this year in Thailand and Malaysia. This strategic push into

ASEAN is attributed to the region’s increasing dominance in home appliance manufacturing. Just as the three corners of the TÜV Rheinland triangular logo symbolize the interaction of man, technology and the environment, the role of energy efficiency testing will guide both consumers and manufacturers in this part of the world on a more tangible path towards environmental sustainability.

Seminars and Certificate Awards Ceremony

Seminars and Certificate Semiconductor Equipment Safety Standard Seminar, South Korea The annual seminar which was headed by the commercial engineers from TÜV Rheinland Korea was held on 3-4 February 2016 at COEX, Seoul. This seminar was attended by over 80 participants. Topics covered included CE, NRTL, Korea S-mark, SEMI S2 & S8, Ergonomics, EN 60204-1:2006, EHSR (Essential Health and Safety Requirements), understanding of electric components, machinery directive and case studies.

ISO 9001 & 14001: 2015 Revision Seminar Series, Philippines A series of revision seminars on ISO 9001:2015 and ISO 14001:2015 is currently being held for existing clients of TÜV Rheinland Philippines. The revision seminar is aimed at providing updates on the changes and improvements in the management system and the environment management system. The series aims to tap 100% of the existing clients for System Certification and has been conducted monthly since January 2016.

IECEx Mechanical Standards Seminar, Singapore This seminar tackled the IECEx Mechanical Standards (IEC 80079) and was facilitated by TÜV Rheinland Australia Certifier Mr Ajay Maira, who delivered the seminar to participants of the oil and gas industry in Singapore in December 2015. Participants were some of the key players in the industry, whose total output when combined makes Singapore the major global producer of FPSO (floating production supply and offloading) vessels and jack-up rigs.

Seminars and Certificate Awards Ceremony

Awards Ceremony Market Access Service Seminar, Malaysia A seminar on the Gulf Technical Regulation and G Mark for toys and low-voltage electrical equipment, in collaboration with Malaysian External Trade Development Corporation was hosted by TĂ&#x153;V Rheinland Malaysia in November 2015. More than 40 key Malaysian industry representatives and local media took part in the event which aimed to create more awareness on Gulf Technical Regulation for Malaysian manufacturers and exporters.

Civil Service Commission Certificate Awards Ceremony Date: 11 January 2016 Name of Organization: Civil Service Commission Standard: ISO 9001:2008 Country: The Philippines Scope: Cases adjudication, examination, appointments processing, provision for external training service, and accreditation and registration services for employees. About the Organization: The Civil Service Commission was awarded the status of department by Republic Act No. 2260 as amended and elevated to a constitutional body by the 1973 Constitution. It was reorganized under PD No. 181 dated 24 September 1972, and again reorganized under Executive Order no. 181 dated 21 November 1986.

PT Pelabuhan Indonesia III Certificate Awards Ceremony

Date: 12 February 2016 Name of Organization: PT Pelabuhan Indonesia III (Persero) Standard: Occupational Health and Safety Management System (SMK3) Country: Indonesia

Scope: Providing and/or delivering container terminal service, liquid bulk, dry bulk and Ro-Ro; service of cargo unloading & loading, port services to unload & load cargo & containers; storage & open storage service, loading & unloading equipment, port facilities; port services to anchor, a filling station service, clean water; etc. About the Organization: PT Pelabuhan Indonesia III (Persero) or PT Pelindo III (Persero) is a stateowned company engaged in the transportation sector. The companyâ&#x20AC;&#x2122;s core business is the provision of port services facilities. The company plays a key role in ensuring the sustainability and smoothness of sea freight.

Enabling Clients to Meet the Mark

PS Mark Certification Scheme in the Philippines

Indonesian National Standard (SNI) Certification

PS Mark Certification in the Philippines ensures that imported electrical products are in compliance with the applicable Philippine National Standards Implementing Guidelines. It covers the audit of organizations in the manufacturing of household appliances, wiring devices and lamp-related products. Auditors perform audits on production-related documents and records, in-plant testing and random sampling for independent testing. Independent testing is conducted after ensuring full conformity with the requirements and can only be performed at recognized Bureau of Philippine Standards (BPS) laboratories.

Indonesian National Standard (SNI) Product Certification is the only standard or directive nationally applicable in Indonesia. The objective of this type of audit is to ensure the quality of imported products and provide competitiveness of Indonesian products. The standards used are SNI ISO 9001:2008 for Management System; SNI IEC 60335-1:2009 for general standard of safety test for household products; SNI 60335-2-7 for particular standard for washing machine; SNI 60335-2-24 for particular standard for refrigerator; among others. All SNI standards that we use are adopted from international standards such as ISO and IEC, and we are also following government regulations such as Ministry of Industry No. 34/M-IND/PER/7/2013 which stipulates that the SNI Mark is required for products in the categories of refrigerator, air conditioner and washing machine that are being sold in Indonesia.

Challenges in the Process One of the most challenging situations faced by auditors is working with an organization that is not fully prepared. The more non-conformities that surface, the longer it takes for the issuance of the certification. In order to avoid this, auditees are advised to study the PNS and Implementing Guideline beforehand. Language barrier is another challenge. While some hire representatives to speak on their behalf, they may not be fully aware of the process. When the Audit Does Not Go as Planned All TĂ&#x153;V Rheinland auditors are equipped to deal with unexpected circumstances. In one case, when the Chinese New Year holidays prevented the witnessing of an actual production, with careful considerations of the stringent evaluation process of the PS Mark Audit requirements, stock samples were used for testing. Prior to that, auditees are informed that the final evaluation is up to the Bureau of Philippine Standards.

Challenges in the Process Language and travel time are the biggest challenges. To coordinate with the auditee, it is important for an auditor to speak the same language. Otherwise, hiring an interpreter is required. Pertaining to travel time, journeys can take more than six hours on land, so time buffers have to be factored in, especially when flight delays occur. Ensuring a Smooth Audit Process Our experienced auditors use a checklist to ensure all angles are covered. They also advise their clients to prepare the needed documentation in advance, be transparent during the audit process and provide clear communication at all times.

Regulatory Updates / Upcoming Events

Regulatory Updates 30 Mar Australian consumer law interim ban on hoverboards not meeting specific safety requirements Interim ban announced 18 Mar.

Upcoming Events Plan your calendar with our upcoming exhibitions and trainings. Visit our exhibitions and get advice on compliance with the latest industry standards from our experts.

FAIRS

24 Mar

25 – 27 May

Publication of new ISO 13485:2016 Pub. 1 Mar. Standards for design, development, production, installation and servicing of medical devices. Also pub.: EN ISO 13485:2016.

Wireless Japan 2016 Booth 5-3-5, Japan Discover the latest wireless technologies from Japan and learn how they can meet international regulations and standards for global market access.

21 Mar

31 May – 3 Jun

DOE and CEC adopt energy conservation requirement for microwave ovens in commerce Beg. 17 June. New standards: 10 CFR 430.32(j)(3).

CommunicAsia 2016 Booth BC4-10, Singapore Speak to our experts and find out how we can help you to ensure electrical products safety and quality, and meet today’s cyber security standards at one of the largest telecommunications show in Asia.

21 Mar Update for EN 12521:2015 outdoor tables in EU market Pub. 23 Dec 2015. New testing details.

21 Mar Update for EN 12520:2015 domestic seating in EU market Pub. 23 Dec 2015. New testing details and verdicts.

11 – 12 Jun International Tokyo Toy Show Booth 1-75, Japan Children’s toys are getting more complex, and so are their safety requirements. Get practical advice from our experts on how you can give your customers peace of mind and capture this fast-growing market.

TRAININGS

16 Mar Update for EN 14749:2016 domestic and kitchen storage units and kitchen-worktops in EU market Pub. 17 Feb. New test requirements, methods; 7 new test clauses, need for installation instruction.

4 Mar New Standards for PV Modules and PV Components - Essential Changes 2016 IEC 61215 & IEC 61646 are now a single standard, IEC 61215, valid approximately Q3 2016.

(Conferences supported by TÜV Rheinland)

16 – 18 May 4th international Engineering Safety Management (iESM) Conference, Korea “iESM from Start through Operations” Training – Courtyard Seoul Times Square, Seoul Conference – Silla Stay Hotel Guro

6 June First time event in Australia for Process Hazard Management Functional Safety Training – Process Hazard & Risk Analysis, Melbourne

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