TwoTen Volume 2 Issue 5 - Q4 2013 by TwoTen Magazine, Inc.

Messenger Of Hope with Billy Graham

Matt McPherson Pressing Toward the Mark with Integrity

Jerry Colangelo Faith, Commitment and Compassion

Contents

12 Cover Story

Features

Billy Graham: Messenger Of Hope

Pressing Toward The Mark

The evangelist who has preached to more souls than any other muses about today’s problems and opportunities and his plans for an even wider influence.

Driven by a high calling, serial entreprenuer Matt McPherson finds opportunities abound in business and in life to reach “just one more” for eternity.

Corporate Servanthood

Fundamentals: Faith, Commitment, Compassion

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Now serving over half a million employees and their family members annually, Corporate Chaplains of America is growing explosively as workforce leaders see the value of serving their employees.

Jerry Colangelo’s leadership in sports goes way beyond winning; his personal journey shows how God uses growing faith to transform family, community and future generations. Table of Contents

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VOLUME 2

ISSUE 5 Q4 2013

Columns & Departments Welcome 06

Happy Anniversary – John Faulkner and Richard W. Hayes celebrate TwoTen Magazine’s first birthday.

Called And Free – Phyllis Hendry of Lead Like Jesus discusses living your calling.

Articles 40

Course Correction – Bill Yeargin is building boats to the glory of God.

How To Be A Micah 6:8 Leader – Chris Patton explains what God expects from leaders.

From Fried Bologna To Filet Mignon – Discovering the root of the Robertson’s success.

Building High-Trust Relationships – Increasing your overall effectiveness as a leader.

Columns & Departments 54

Ask Dave On Business – Dave Ramsey answers real-life questions from business owners.

Principles For Handling Conflict Well – Don’t let conflict get the best of you.

God’s Gift Of Creativity – Os Hillman on tapping into God’s creativity & invention in our work life.

The 3 Ps Of Being A Leader – Chris Hogan provides vital tools for your leadership playbook.

Learning To Want What God Wants – Bonnie Wurzbacher shares about where God guides, He provides.

100 Million Bibles For The World – YouVersion’s Bible App is changing the way we engage with the word.

Quarterly Review – TwoTen recommends relevant leadership books.

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Founders of TwoTen Magazine, John Faulkner and Richard W. Hayes.

HAPPY ANNIVERSARY Without considering the proof of His Word, it’s easy to assume that Jesus’ ministry played out in a polished and orderly temple. As holy a man as He is, why wouldn’t it? Except throughout the Gospel, Jesus shocks us, and the Pharisees, with His humility and with His desire to reach souls outside of the synagogue doors. Consider the fact that 122 of Jesus’ 132 public appearances in the New Testament took place in the marketplace among fishermen, carpenters, tax collectors and sinners–the business people of the first century. The objective of TwoTen Magazine is to encourage and utilize His words and actions as examples for our own ministry-businesses. As a businessperson, you are as effective as anyone in the Kingdom in and through the workplace, a concept inspired by Jesus himself. Even evangelical pastor Billy Graham, who celebrates his 95th birthday this November, has felt the move of God sweeping

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into the workplace. TwoTen Magazine wishes Billy a happy birthday and thanks him for his extraordinary service in the battlefield for Christ. In this issue we traveled to Wisconsin to meet with Matt McPherson, founder and CEO of Mathews, Inc. and McPherson Guitars and to North Carolina for a visit with Dr. Mark Cress, founder of Corporate Chaplains of America. Instead of simply glorifying themselves or their personal bank accounts, Matt and Mark have a common goal to glorify Jesus as Christian business leaders. Jerry Colangelo, professional sports extraordinaire, shares his experience as a closet Christian and how God eventually used him as a tool to reach others. While President and CEO of Correct Craft Bill Yeargin, discusses his effort to lead a company now known for building boats to bring praise to God. Happy Anniversary

Phyllis Hendry of Lead Like Jesus lays down the line between driven people and called people, and Dr. Paul White introduces strategies for handling office conflict. We receive a biblical view of God’s expectations of His stewards from Chris Patton, and Rick Boxx outlines the key to trusting through truth and relationship. Also joining us again in Issue 5 is the Robertson family of Duck Commander. They provide insight into merging a family business and the Gospel of Christ. We thank our quarterly, contributing columnists for returning in this issue to offer wisdom for Christian leaders in the workplace, including Dave Ramsey, Os Hillman, Bonnie Wurzbacher, Chris Hogan and Jordan Raynor. In our Quar terly Review we provide commentary on and encourage you to check out Transformation: Change The Marketplace And You Change The World by Ed Silvoso, Leading With Honor: Leadership Lessons From The Hanoi Hilton by Lee Ellis, Hope Unseen by Captain Scotty Smiley & Doug Crandell, and Workplace Grace: Becoming A Spiritual Influencer At Work by Bill Peel & Walt Larimore. We hope that the 84 pages of TwoTen’s anniversary issue encourage and equip you as a willing and expecting Christian leader in your workplace. Jesus isn’t too righteous to spill out of the sanctuary walls on Sunday mornings and He will come where we invite Him–even in the boardroom, the stock room, the supply room, the break room, the warehouse, the laboratory... So just when we think that they don’t, Monday mornings matter too.

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Office: (855) 4 TwoTen | team@twotenmag.com | @twotenmag

John Faulkner

Founder & Editor in Chief

Richard W. Hayes Founder & Publisher

Mark Whitaker Executive Editor Julie Faulkner Features Editor George Cline Associate Editor Miranda Faulkner-Smith Operations Manager Chandler Hayes Copy Editor Emily Moschner Copywriter John H. Rains, III General Counsel

Chris Whitten Creative Director Luke Haydel Project Manager Paul Tejera Technology Director Mike Crisp Social Media Manager Mike Glesenkamp Web Manager Robin Stafstrom Production Manager

Contributors Os Hillman Bonnie Wurzbacher Chris Patton

Rick Boxx Lisa Huetteman Jessica Burchfield Phyllis Hendry Dr. Paul White Mark Whitaker

Founding Contributors Ken Blanchard Jordan Raynor

Dave Ramsey Edward L. Flom

Buck Jacobs Chris Hogan

About TwoTen Magazine The TwoTen brand was inspired by the New Testament Bible verse Ephesians 2:10, which says, “For we are God’s handiwork, created in Christ Jesus to do good works, which God prepared in advance for us to do.” Our Mission is to inspire, encourage and equip business leaders with Christian principles to make an eternal, positive impact on everyone that God has entrusted them to serve.

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Cover photo provided by the Billy Graham Evangelistic Association

John Faulkner Founder & Editor In Chief

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Richard W. Hayes Founder & Publisher

© 2013 Two Ten Magazine, Inc. Reproduction without permission is prohibited. The articles appearing within this publication reflect the opinion of their respective authors and not necessarily those of the publisher and/or TwoTen Magazine. The contents of advertisements and advertorials are entirely the responsibility of advertisers. No responsibility is taken for unsolicited submissions and manuscripts.

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CALLED & FREE Discover What’s “Important Forever” In Your Life By Phyllis Hendry

IN HIS CLASSIC BOOK, ORDERING YOUR PRIVATE WORLD, GORDON MCDONALD IDENTIFIES

A HELPFUL DISTINCTION; HE SAYS THERE ARE TWO TYPES OF PEOPLE IN THE WORLD -

DRIVEN PEOPLE AND CALLED PEOPLE. Driven people think they own everything. They own their relationships, they own their possessions, and they own their positions. In fact, their identities become dependent on the sum total of those relationships, possessions, and positions. As a result they spend most of their time protecting what they own. Called people believe everything is on loan. Called people understand their relationships are on loan. They realize that someone they love today could be gone tomorrow so every interaction is important.

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Called people also realize their possessions are on loan. Ken Blanchard, co-founder of Lead Like Jesus and his wife, Margie, learned this vividly in 2007 when their home of 25 years burned to the ground in the San Diego wild fires. As Chief Spiritual Officer of his company, Ken leaves a daily message. Four days before the fire, on his daily message, Ken shared an exercise, from John Ortberg’s book, At the End of the Game, It All Goes Back In the Box. He instructed everyone to make two stacks of post it notes, one stack had “temporary” written on them and the other stack had “important forever” written on them. He Called And Free

encouraged everyone as they were leaving work to place a postit on everything - brief case, coke machine, secretary, car, etc. and when they arrived home to do same. People realized that the “temporary” post-its were on things and the “important forever” post-its were on people. Ken said this perspective reminded him and Margie they had only lost temporary things. Finally, called people realize their position is on loan and for a season. They believe their job is to shepherd, protect, and develop the people in their lives. I understand Gordon McDonald’s distinction between driven and called leaders. However, even though I know I am a called leader, I sometimes feel and act driven. I know everything is on loan, but somehow in my passion for achieving results for my calling plus the tremendous expectations of all those around me, I exhibit driven leader tendencies. When my type “A” personality rushes in to get the job done, or my fear of failure or disappointing others takes over, those driven-leader tendencies manifest themselves in me even though I am called to the relationships and positions I have today. In a world where everything is measured and assessed, how do called leaders stay clear of driven leader behavior? I believe the answer begins with perspective. Since I believe that Jesus is the greatest leadership role model of all time, I go back to focus on how He led. I am reminded that Jesus knew whose He was and who He was and led others out of that perspective. Jesus said several times in Scripture that He did not do anything the Father did not tell Him to do. I am reminded that the Caller says, “Come to me.” When I focus on the One who called me, I know I, too, can be confident in whose I am and who I am. I confirm that I belong to God and that He has called me by name. I am reminded that God knew me long before I was born and knows my last day before the first. He has a plan and has designed me perfectly for it.

“

Above

all else, guard

your heart

for it is the well-spring of life.” – Proverbs 3:23

Next, I must ask myself, “Who am I?” In this question, I realize who I am through my relationship with Jesus. Because of Him, I already have all I need. Understanding the answers to these two questions brings me to a new perspective. I can confirm God has called me to my relationships, this place, and position for this time and that I am the steward of all that I have been called to today. I have discovered my greatest barrier in staying in this place of calling is my own heart. I remember Proverbs 3:23: “Above all else, guard your heart for it is the well-spring of life.” When I lose the perspective of whose I am and who I am, I have edged God out of His central place in my life. I discover that I have removed God as the one I worship, as the source of my self-worth and wisdom, and as the primary audience and authority in my life. I have put other people’s opinions, success, and sometimes me, in the central place. When my heart is not guarded against these things, I can forget that I am only the steward, not the owner of my relationships, possessions and positions. When I try to live out my calling on my own, I not only become driven, but enslaved. My only hope is to go back to the Caller, remember who He is and that I already have all I need in Him. Now I am called and free!

Phyllis Hendry serves as the inaugural President and CEO of Lead Like Jesus. Under her capable leadership, Lead Like Jesus has had a global impact. Phyllis has traveled across the United States and various parts of the world to speak and teach the message of Lead Like Jesus. She is a dynamic communicator who gets to the heart of her audiences with messages that come straight from hers. Her messages of truth are clear, personal, filled with stories, and life-changing. She often serves as a keynote and plenary speaker and delights in each opportunity to share the impact of the Lead Like Jesus message in the home, church, and marketplace. For More Information about Lead Like Jesus or to bring Phyllis Hendry to your organization as a speaker, visit www.LeadLikeJesus.com or call 800.383.6890.

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“

And whatever you do, do it heartily, as to the Lord and not to men, knowing that

from the Lord you will receive the reward of your inheritance; for you serve the Lord Christ.”

– Colossians 3:23-24

PURPOSE “Because God is never cruel, there is a reason for all things. We must know the pain of loss; because if we never knew it, we would have no compassion for others, and we would become monsters of self-regard, creatures of unalloyed self-interest. The terrible pain of loss teaches humility to our prideful kind, has the power to soften uncaring hearts, to make a better person of a good one.”

- Dean Koontz -

...meditate on these things.

THE DEFINITIVE GUIDES

TO BEING THE BEST

PARENT YOU CAN BE.

ALL PRO DAD is designed to help fathers become passionate about their role in their familyâ&#x20AC;&#x2122;s life by providing resources needed to rightly train up their children and give them a hopeful future.

www.AllProDad.com

Our goal at iMOM is to help mothers their children in a way that increases wisdom and stature while having with all those they come in contact

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raise their favor with.

BILLY GRAHAM:

MESSENGER OF HOPE By Mark Whitaker It was 1934, and the United States was in the throes of the Great Depression. In the spring of that year, Frank Graham, a successful local dairy farmer with a large farm on the outskirts of Charlotte, North Carolina, met with leaders of a Christian business organization who wanted to hold a series of allday Bible studies and needed a place to meet. Frank agreed to allow them to meet on his property. At the close of one of those meetings, the group prayed that one day God would raise someone out of Charlotte who would preach the gospel to the ends of the earth. Frankâ&#x20AC;&#x2122;s oldest son, Billy, was sixteen at the time, and, although he had been raised in the church, was skeptical about church and how the language of the King James Bible could be applied to his life.

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Billy Graham: Messenger Of Hope

“

I believe

that one of the next

great moves of God is going

to be through the believers

in the workplace.” - Billy Graham

PHOTO COURTESY OF THE BILLY GRAHAM EVANGELISTIC ASSOCIATION.

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ater that summer, the city of Charlotte was the next stop for a fiery evangelist named Dr. Mordecai Ham and his traveling evangelism team. Almost circus-like in its aura, the revivals lasted for eleven weeks and were held in a 5,000 seat, wood and metal frame structure with sawdust floors that glowed like gold under the bright lights. His fire and brimstone messages mixed with real-world applications sparked the interest of the conservative locals, and they came by the thousands to hear him speak. Curious about the buzz that the meetings were generating, Billy attended one of the meetings and was struck by the power of Dr. Ham’s message and oratory style. Not only did he attend the rest of the revival meetings, but also answered the call of salvation and gave his life to Jesus Christ. Still unsure of the purpose of his life, he had no way of knowing the influence that he would have on the world and God’s Kingdom. Billy attended the Florida Bible Institute (now Trinity College of Florida) where he experienced God’s calling on his life to spread the Gospel and started developing his skills as a public speaker and preacher. After graduating from Florida Bible Institute, he attended Wheaton College in Illinois. It was there that he met his future wife Ruth. They married the summer after graduation in

“

the great commission: “Therefore go and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit” – Matthew 28:19. Billy says, “It has been a privilege to know some of the great men and women of the latter part of this century–people spanning the religious spectrum from Christianity to Buddhism to Judaism to Islam to atheism. Most of my time has been spent with people who will never be in the public eye and yet who are just as important to God (and to us) as a queen or a president.” “I never go to see important people–or anyone else –without having the deep realization that I am–first and foremost–an ambassador of the King of kings and Lord of lords. From the moment I enter the room, I am thinking about how I can get the conversation around to the Gospel. We may discuss a dozen peripheral things first, but I am always thinking of ways I can share Christ and His message of hope with them. I make every effort to be sensitive to their position and their viewpoint, but I rarely leave without attempting to explain the meaning of the gospel unless God clearly indicates to me that it is not the right time for this person.”

From the moment I enter the room, I am thinking about how

I can get the conversation around to the Gospel.”

- Billy Graham 1943. Born the daughter of missionary parents in China, Ruth spent her first seventeen years there. She had a passion for helping developing nations and felt called to the mission field as well. Not long after they met, she saw the plan that God had for Billy and was his biggest supporter, advisor and prayer warrior over the sixty-three years of their marriage until her death in 2007.

Evangelist to the Masses Over the next seven decades, history has proven that nobody has been more effective at spreading the Gospel than Billy Graham. From his humble beginnings to crusading in 186 nations throughout the world and becoming confidante/pastor to the most powerful people on earth, Billy has given his life to fulfilling

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Leaving a Legacy Billy Graham and the Billy Graham Evangelical Association (BGEA) team had the amazing foresight to meticulously document their outreaches, campaigns and crusades over the years, leaving a treasure of speeches, broadcasts and writings that are timeless in their relevance. Wheaton College is home to the Billy Graham Museum and houses the archives of his life’s work. Much of the material is available on their website and includes audio and video records of numerous ground breaking crusades such as the Christ for Greater Los Angeles campaign in 1949, the Greater London Crusades in 1954, the New York City Crusades in 1957 and the incredible crusade in Seoul, Korea, where over one million people gathered to hear him speak. Billy Graham: Messenger Of Hope

Throughout his ministry, Billy Graham embraced new technology and was often at the forefront of developing the technology necessary to broadcast sermons to the most remote parts of the world. The BGEA team was one of the first non-governmental organizations to employ satellite technology for such broadcasts. His messages have been broadcast on the radio, television and Internet across the globe. Early in his ministry he launched a film production company to produce and promote Christian films, launched several Christian magazines, wrote dozens of books and authored countless papers; all to get the message of the Gospel to as many people as humanly possible.

Marketplace Ministry In 1974, Billy Graham organized a conference of international evangelists called The First International Congress on World Evangelization in an effort to pool worldwide resources, outreaches and initiatives. The landmark outcome of that conference became known as the Lausanne Covenant, named for the city in which the conference was held in Switzerland. One of the papers that was produced from the Lausanne Committee for World Evangelization entitled, “Marketplace Ministry,” calls for Christian business owners to “bridge the SundayMonday, faith-work” gap. The need for marketplace ministry is so great that the fifty-nine page paper goes to great lengths to identify and equip leaders to capitalize on opportunities to integrate faith into the workplace.

Billy Graham in his study at home.

Many people in the work force are facing the pressures and struggles of life lacking any kind of spiritual guidance. This is precisely where Christian leaders are called to serve. “Christians at work in the world are the only real spiritual light in the midst of great spiritual darkness,” Billy asserts. Pastors and preachers only have a few hours per week to impact the lives of their congregation. Relationships forged in the workplace offer greater opportunities for evangelism. Billy says, “Evangelism is not a calling reserved exclusively for the clergy. I believe one of the greatest priorities of the Church today is to mobilize the laity to do the work of evangelism.”

Billy and Ruth Graham celebrating their 50th Wedding TwoTenMagazine.com Anniversary (1993) with their children. (L to R)

Gigi, Anne, Franklin, Ned, Ruth

PHOTOS COURTESY OF THE BILLY GRAHAM EVANGELISTIC ASSOCIATION.

Billy Graham at home with Ned, left, and Franklin, right

Integrating Faith at Work Many Christian business leaders struggle with how to integrate their faith into their workplace for various reasons, but there are ways to bridge that gap in a sensitive, non-threatening manner. Billy says, “God wants every believer to be a witness for Christ to those who do not know Him. But witnessing for Christ isn’t just a matter of speaking to others about Him—although that is part of it. We also witness for Christ by the way we live—and this often makes a greater impact than our words. After all, we may tell someone that Jesus can change their life— but how do they know it’s true? They will know it’s true when they see TwoTen Magazine

The Canvas Cathedral in Los Angeles (1949) moved Billy Graham onto the national scene. PHOTO COURTESY OF THE BILLY GRAHAM EVANGELISTIC ASSOCIATION.

it in our lives. They will realize that if Christ can change our lives, He can change theirs as well. Ask God to help you be a witness for Christ right where you are. Ask Him also to help you be faithful to Him by the way you live. Jesus said, ‘Let your light shine before men, that they may see your good deeds and praise your Father in heaven’ (Matthew 5:16).” “Do others see Christ in your life? Do they see His love and compassion as you deal with other people? Do they see His patience and peace as you face difficulties and hardships? Ask God to help you tell others about Jesus whenever He opens the door. All around you are people who need Him, and yet are reluctant to admit it.” “The Bible tells us that God calls some people to serve Him as pastors or teachers or evangelists. But God calls most Christians to serve Him in their daily lives—at home with the family, at school, on the job, in their neighborhood and in their church.” “The Christians in Thessalonica weren’t pastors or evangelists; for the most part, they were ordinary people who held ordinary jobs. But the Bible says of them that ‘The Lord’s message rang out from you . . . your faith in God has become known everywhere’ (1 Thessalonians 1:8). Christ had changed their lives, and they couldn’t help but tell others about Him.” “Ask God to help you see what part He wants you to have in reaching the world for Christ. You may not be called to be a missionary–but you can pray, and you can give. Ask Him also to help you reach out to those around you who don’t know Christ. God wants to use you in their lives–and He will, if you are willing.”

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Learning from Leaders Billy Graham has met leaders from all walks of life, including presidents, kings and queens. As powerful and influential as they are, he has found that they share some similarities from which all leaders can learn and apply to their own situations and organizations. “What have I learned from my contacts with people who are leaders in their respective fields, from politics and entertainment to sports and business? Five things come to mind:

1 2 3 4 5

FIRST // Leadership has its own set of special burdens and pressures. The life of a celebrated star or a powerful politician may seem glamorous and exciting, but in reality, it seldom is. SECOND // Leadership can be very lonely. THIRD // Others often use people in positions of influence for their own selfish ends. As a result, they learn to be on their guard. It happens all the time. FOURTH // People in the public eye are often looked upon as role models, even when they do not want to be seen in that way. FIFTH // Many men and women who are leaders in secular fields have given relatively little thought to God. They tend to be preoccupied with this world instead of the next.”

Billy Graham: Messenger Of Hope

“

I’ve had the privilege of preaching the Gospel

on every continent...and I have found that when I present the simple message

of the Gospel of Jesus Christ, with authority, quoting from the very Word of God–He takes that message and

drives it supernaturally

into the human heart.” - Billy Graham

Billy Graham’s largest crusade was in Seoul, Korea (Yoida Plaza), with 1.1 million people attending. PHOTO COURTESY OF THE BILLY GRAHAM EVANGELISTIC ASSOCIATION.

All leaders face these same dilemmas to some degree. As a Christian business leader, you can have the peace in knowing that you are not alone: God will guide and direct you if you will earnestly seek Him.

“If any of you lacks wisdom, you should ask God, who gives generously to all without finding fault, and it will be given to you.” – James 1:5 Billy Graham with President Lyndon Johnson.

Wonderful News Billy Graham has lived through the Great Depression, two World Wars and domestic turmoil and tragedies. Rather than succumbing to despair and hopelessness, he still maintains his optimism for our future and the victory that has already been won at the cross. “The wonderful news is that our Lord is a God of mercy, and He responds to repentance,” he explains. “In Jonah’s day, Nineveh was the lone world superpower— wealthy, unconcerned and self-centered. When the Prophet Jonah finally traveled to Nineveh and proclaimed God’s warning, people heard and repented. I believe the same thing can happen once again, this time in our nation.” “There is hope. There’s hope for the present, because I believe the stage has already been set for a new spirit in our nation.”

Dr. Martin Luther King Jr. credited Billy Graham with having a major role in lessening tensions between the races.

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PHOTOS COURTESY OF THE BILLY GRAHAM EVANGELISTIC ASSOCIATION.

Billy Graham with President and Nancy Reagan.

“One of the things we desperately need is a spiritual renewal in this country. We need a spiritual revival in America. And God has told us in His Word, time after time, that we are to repent of our sins and we’re to turn to Him and He will bless us in a new way. If ever there was a time this country needed the intervention of God, it is now. We can and should pray for America as a whole, but remember that when God sets out to change a nation, He begins by changing people. It starts with individuals.” “But, there is also hope for the future because of God’s promises. As a Christian, I have hope, not just for this life, but for heaven and the life to come.”

My Hope The My Hope initiatives began over ten years ago as a means of spreading the Gospel throughout a designated nation via video broadcasts to small home groups and churches, Billy Graham: Messenger Of Hope

hosted by thousands of volunteers. Fifty-seven different nations have participated in the My Hope mission. In November, the My Hope America outreach will seek to reach the lost in America. Billy shares, “The more I pray, the more deeply I feel that My Hope America is the right outreach for this country today.” “In November, the month I turn 95, we will have a new My Hope America video/TV special available across the country— several wonderful, real-life stories of people whose lives were transformed by Jesus Christ interwoven with a message from my heart about the healing power of the Gospel. I’m already at work on this.” “Along with all the encouraging visits from grandchildren and great-grandchildren this summer, I’ve had a video camera crew helping me tape, from my home, the things I feel strongly that God is leading me to say to America. Please pray that God will work in the completion of this program and that He will use it in a mighty way.” “You can invite people you know to watch the program with you in November. Ask God to touch their hearts as they watch. Thousands and thousands of believers in every part of the country are preparing to do that.” “Who do you know—loved ones, friends, co-workers—who need to understand and experience the life-changing power of the Gospel? Are you praying faithfully for them, right now, specific people you long to see transformed now and for eternity?” “God longs to see them transformed as well, and He invites you to partner with Him as He seeks to draw them to Himself. If you want to see someone’s heart healed and eternal future secured, you must be praying.”

“

There is

hope. There’s hope for the present, because

I believe the stage has already been set for

a new spirit in our nation.” – Billy Graham

No evangelist in history has directly impacted more people to the ends of the earth than the evangelist raised out of Charlotte, North Carolina. For all of the awards, honors and accolades that he has received, and they are extensive, he is always quick to deflect any praise away from himself and direct it to Jesus Christ. In the July/August 2013 issue of, Christianity Today (which he founded), there is an article about the late Dallas Willard in which he defines glorifying God: “To glorify God means to think and act in such a way that the goodness, greatness, and beauty of God are constantly obvious to ourselves and all those around us. It means to live in such a way that when people see us they think, Thank God for God, if God would create such a life.” Billy Graham lives to glorify God, and we can all thank God for him. VICTORY

A Lifetime of Service to the Lord The answers to our questions in this article were provided to us by the

Billy has dedicated his life to spreading the message that there is hope for anyone and everyone at the cross of Jesus. As age and seventy years of crusading for Christ has taken their toll on him physically, his passion hasn’t wavered. Still on fire for the Lord, he says, “I get up every morning around seven. I have a brief period of prayer and Bible reading with members of my staff or family. We usually read one Psalm and a chapter of Proverbs in the morning or other portions of Scripture. Psalms I think teaches me how to get along with the Lord and Proverbs teaches me how to get along with my fellow man.” TwoTenMagazine.com

Billy Graham Evangelistic Association using Billy Graham’s own words from various books, columns and letters he has written over the years.

Mark Whitaker is the Executive Editor of TwoTen Magazine. He is inspired daily by his God, his wife Kim and his three daughters Hannah, Sarah, and Rhea.

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Pressing Toward The Mark

PRESSING TOWARD THE MARK: INTEGRITY IN BUSINESS, INTEGRITY IN LIFE T H E S T O RY O F M AT T M C P H E R S O N A N D M AT H E W S, I N C.

BY JESSICA BURCHFIELD

“ I p re s s o n towa rd t h e g o a l fo r t h e p r i ze of t h e u pwa rd ca l l of G o d i n Ch r i st J e s u s .” P h i l i p p i a n s 3 :14

modern day Christian Renaissance Man, Matt McPherson is the founder and CEO of both Mathews Inc., the largest bow manufacturer in the world, and McPherson Guitars, a leading name in the music industry for handcrafted acoustic guitars. He is an award-winning singer and songwriter, the author of the well-known “Salvation Poem©,” and the executive producer of Poema de Salvacion, the first Spanish language Christian film to play in theaters in Latin America and in the US. Together with his wife, Sherry, he is an inspiration to enterprising businesspeople eager to learn the tricks of the trade, but more importantly, Matt and Sherry McPherson are outspoken, relevant servants of Christ Jesus. “On my death bed, I’m not going to say I wish I had one more thing for myself. The older I get in the Lord, the more I realize that the things I never regret are the things that I do for God,” said Matt McPherson at his corporate headquarters in Sparta, Wisconsin, an idyllic town east

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of La Crosse. “As Christian business leaders, I don’t believe for a second that God has given us our businesses just to be wealthy. I believe that if you’re a Christian and you have a business, the main goal is absolutely to make an impact for Christ. If it’s not, I think that you minimize your potential.” An avid bow hunter from a young age, Matt always knew God would use his abilities for heavenly glory. After receiving a vision straight from God, he began McPherson Archery in the mid 1980’s with the Inner Cam™, a revolutionary compound bow. Following a period of success, Matt sold McPherson Archery and began Mathews Inc. in 1992. “[Sherry and I struck out on our own] because if you have investors, the problem is they want you to take your profits and reinvest in the company. They don’t like it when you put your profits into missions,” he said. More than anything, Matt and Sherry wanted to support the work of God across the world.

TwoTen Magazine

“

I’ve always

been paranoid of being average, not for the sake of being somebody, but for the shame of having a life and wasting it.” - Matt McPherson archery equipment and musical instruments, Matt is desperate to reach “just one more” for eternity.

Matt McPherson and his brother, Steve, who is President of Mathews, Inc., walking through the Mathews, Inc. warehouse. Above them, banners hang indicating the company’s three core values – Integrity, Innovation and Impact.

Pressing On Toward the Mark Taking the concept of personal evangelism to the next level, Matt is actively seeking ways to promote the Gospel of Jesus Christ in every circumstance of life. By affirming that his company would support both national and international missions, Matt has aligned himself with men and women who have similar goals. Making a difference for Christ through a partnership with Reaching Souls International, Matt’s companies annually support over 700 missionaries in Africa, as well as being involved with many International Ministries such as Samaritan’s Purse, Billy Graham, Convey of Hope, and Prison Fellowship just to name a few. Additionally, Lost Camo®, the number three camo design on the market, second only to Realtree® and Mossy Oak®, donates 100 percent of its proceeds to foreign mission work. “100 percent of its proceeds—not the “majority” or “most of”—but 100 percent of the Lost Camo® profits go towards helping people less fortunate around the world,” said Matt. More than the manufacturing of

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“God has brought key people to work here,” he said. “I’m unbelievably privileged to have this huge group of employees— over 400 including temps. I have an incredible group of talent who have thrown in their lot with me; they truly believe in what we stand for. They’ve chosen to do things with me to make a difference in this world and I couldn’t do it without them. I’m overwhelmed by the quality, talent, and care of the people who work with me. There are well over 2 million people that have come to Christ each year since we have been supporting Reaching Souls International through this company’s work and ministry! I could never do that by myself!” “Bottom line: if there was anything that I could do to help influence just one more soul, I would do it. The reality is this, as Christian business leaders, we need to realize that God doesn’t need us. He can do anything He wants at anytime He wants; He would just prefer that we would be a part of the story. I learned early on that God doesn’t need me. When you look at it in that light, you see that it’s a privilege to be a part of what God does,” Matt said. Another way Matt is incorporating spirituality into his company culture is the inclusion of Corporate Chaplains of America. Mathews Inc. employs Warren Wetherbee, a full-time chaplain available to all employees for spiritual, emotional and practical help.

Shooting for the Prize In archery competitions, the goal is to shoot closest to the perfection found within the bull’s-eye; life is no different. As stated Pressing Toward The Mark

I would challenge Matt McPherson and his wife Sherry.

every Christian business owner, businessman, and businesswoman to give yourself to God every day. Ask Him to use you, to help you to be faithful, to be a good example, to promote integrity in all you do, and to be the kind of spouse and parent you need to be. Ask Him to fine-tune you. It’s what I do.” - Matt McPherson

in Philippians 4:13, the goal of every Christian is to chase after the high calling of Jesus Christ: this can be defined by pursuing personal integrity and publicizing Christianity to the world. Matt explains it like this: “I played kickball when I was in grade school and was pretty good, but there were some kids that were really bad. One day, I got to be captain and realized that it wasn’t about winning; rather, it was about people! The ones that jumped the highest in line were usually the worst players—they just wanted to be picked! So, I started picking them! I realized that it didn’t matter if I won, because winning really wasn’t the same as changing lives. The look in their eyes when I picked them–they were shocked! For the first time, they felt that they mattered. I knew that was what I wanted to be involved with— helping people feel valued. People feel valued when they find God’s purpose in their lives.” Not only interested in American business, Mathews Inc. is the founding sponsor of the National Archery in the Schools Program (NASP®), a school program that helps boys and girls learn the skill of archery, while encouraging self-improvement and discipline within the structure of target shooting and physical fitness. Another arm of archery as a ministry tool is CenterShot Ministries, “an interdenominational outreach ministry that uses the life-skill of archery as a tool that assists the local church to reach its community with the Gospel of Jesus Christ (www.centershotministries.org).” Mirroring NASP®, CenterShot reaches men, women, boys, and girls with the Gospel through the training and discipline found within the sport of archery. “There is no ‘master plan’ for Mathews. We just continue to grow! I’m all ears if God has a new plan,” said Matt. “I never TwoTenMagazine.com

stop asking God if there is more for me to do. If you’re not asking, I don’t think that God is likely to give you anything new. The guy that keeps asking in a company is the guy that gets the most done. I want to be that guy. God has given me a lot; I want to prove faithful and hear ‘well done.’ I am careful not to be proud of what I’ve done, but obedient to what I’ve been called to.” The Prayz Network, bringing Christian radio to Sparta, WI, and the surrounding areas, is another one of Matt’s passions. Accomplished musicians, Matt and Sherry enthusiastically partner with the station to air quality, uplifting music and teaching. With an internet broadcast, the Prayz Network literally reaches the world for Christ, one song and sermon at a time.

T he H ig h Calling of Christia n Bu s ine s s With an incredible sense of urgency to reach just one more, Matt McPherson is shooting for the prize of the high calling of Jesus Christ; he is making a difference. His approachability and sincerity mark him as a man of integrity, while his cunning ability to mastermind revolutionary concepts that aid the production of both quality archery supplies and innovative musical instruments, Matt is setting the standard for Christian Renaissance leaders.

MATHEWS, INC. MILESTONES 1992 Mathews, Inc. begins its journey.

1995

Mathews, Inc. opens new location in Sparta, WI, currently at 160,000 sq. ft.

1998

Matt McPherson is inducted into the Bowhunters Hall Of Fame.

1998/1999

Mathews, Inc. lands on the Inc. 500 fastestgrowing companies list two years in a row.

2002

Mathews, Inc. celebrates ten years of God honoring success.

2007

Mission Archery is born, offering affordable bows with the same quality standard Mathews customers are used to.

2002

National Archery in the Schools Program (NASP®) is launched. Over 9 million particpants to date.

2009

Mathews, Inc. leads the charge for female bowhunters and introduces the Passion line.

2010 Mathews, Inc. manufactures its one millionth bow.

The McPherson ® “Nautical” Guitar made of Brazilian Rosewood and Adirondack Red Spruce.

2012

Mathews, Inc. celebrates 20 successful years of operation and satisfied customers. They thank God for His faithfulness.

Personal Impact

David Twite President & CEO of MacDonald & Owen Lumber Co.

During a powerful conversation in a coffee shop with TwoTen Magazine’s publisher Richard W. Hayes, David Twite shares his personal thoughts about Matt McPherson.

As the self-proclaimed “mayor” of the Caribou Coffee in Onalaska Wisconsin, business leader David Twite knows a good thing when he sees it. As a close personal friend of Matt McPherson, they regularly joint-venture in radical, Christian business-ministry work. Mr. Twite is the president and CEO of MacDonald & Owen Lumber Company, an Inc. 500 company. His company specializes in dovetailing high-quality kiln dried hardwood lumber with extraordinary customer service. Through their unique partnership coupled with God’s amazing grace, the Prayz Network

broadcasts the Gospel message to the listeners throughout their

immediate sphere of influence. Together, Matt and David are a Dream Team of spiritual awesomeness! I was incredibly blessed by their countless testimonies of God’s anointing in their Kingdom work. Pressing Toward The Mark

Forget about trying to be important, just do what is important. When you forget about trying to be important, people realize that you’re not going to compromise.” - Matt McPherson

As the founder and president of an Inc. 500 company, Matt seems to have business figured out, but he is not interested in maintaining the status quo. “For 21 straight years, we have sold more bows than the years before,” he said. “My original goal was to sell 5,000 bows a year; between compound and cross bows, we will sell around 275,000 this year! In 1998, we were in the top 100 privately owned companies in America. It’s so amazing to me that I’m living in the favor of God, but if I ever lose the focus of why we have our company, to proclaim the Good News of Jesus, we’ll probably fade away into the sunset. I believe that with my whole heart.” Matt believes that Christian business owners have a unique ability and responsibility to the American employee. More than just shepherds of companies, they are able to effect change in the workplace and promote Christian principles in both their personal and business lives. Owners that recognize this responsibility make a difference. “Forget about trying to be important, just do what is important,” said Matt. “When you forget about trying to be important, people realize that you’re not going to compromise. When you don’t try to accumulate trophies but simply do your best, you are important. The best leaders are those who are invisible and know how to plug the right people into the job.” TwoTenMagazine.com

For a Christian, business is more than the pursuit of success. Matt McPherson has proven that both personal integrity and the quest for spiritual significance are vital parts of his company. By applying these principles across the board to corporate America, the face of the workplace will change. “It all goes back to kickball; I may not be the best, but I’m the one jumping the highest. Without Christ I can do nothing; with Him I can do anything. If I’m not that good at kickball but God is on my side, I’ll do just fine. Challenge God. Ask Him to give you more to give away, to be more involved in people’s lives to bring them to Christ. Be sure you’re giving where God wants you to give. Don’t just be average; be extraordinary through Christ. Remember, souls are at stake! Enjoy the fight while swinging the Sword into day-to-day battle.” VICTORY

Jessica

Burchfield

the contract Communications Coordinator for Clearwater Christian College, a freelance writer, and a professional photographer b a s e d o u t o f Ta l l a h a s s e e , F l o r i d a .

TwoTen Magazine

CORPORATE SERVANTHOOD EMPLOYEE CARE WITH ETERNAL PURPOSE

MARK CRESS & B Y

J E S S I C A

THE CORPORATE CHAPLAINS OF AMERICA

B U R C H F I E L D

It has been said that at any given moment, in every man’s life, he is either enduring or about to face a life-changing trial. How do people who have no spiritual network cope with the constant valleys and pitfalls of life or personal crisis? Corporate Chaplains of America has made it their mission to answer this question on behalf of the American business man and woman. Conceived in the heart of Dr. Mark Cress, founder of CCA, this organization has been effecting spiritual change within the American workplace since 1996. The Genesis of Workplace Chaplaincy “

’m the typical entrepreneurial story,” said Mark Cress, as he described the winding path that led him to corporate chaplaincy. “I wanted to be a business guy; it’s all I ever wanted to do.” After graduating with a business degree, Mark began working for the Dun & Bradstreet Corporation. In 1984, he became vested within the company and started on the road of entrepreneurship. “God was really good to me. My story is typical: the first business I tried didn’t work very well, the second I

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tried didn’t work either, but it wasn’t as bad as the first. I went through a succession of ventures like that, all the while trying to be a good Christian owner.” With both a business brokerage background and extensive experience with commercial acquisitions and business start-ups, Mark ultimately found himself the owner of an INC. 500 TV production company in Richmond, VA. “After multiple attempts, I finally found a business that proved successful,” he said. “I had a strong Christian

Corporate Servanthood

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Not able to ignore the calling of God upon his heart, in the early 1990’s, Mark sold his business and entered seminary in Wake Forest, N.C. After earning his Master of Divinity degree and later a doctorate in Business Ethics, he began to actively develop the plan for Corporate Chaplains of America. It was from these humble beginnings that the largest full-time chaplaincy organization in the country was born. “On February 12, 1996, we launched the genesis of Corporate Chaplains of America with one little company,” said Mark. A business owner and prior acquaintance requested that Mark would come share the Gospel with a friend. One thing led to another, and that man came to Christ. His company was the first company to sign up with CCA. “I began to chaplain them, and they became the incubator for CCA.” Word began to spread about the positive effects of chaplaincy within the Raleigh business community. By the end of the year, CCA had three companies, and the Lord was impacting the lives of the employees that Mark was serving.

The Explosion of Workforce Chaplaincy partner that was 20 years my senior. We just had a good thing going together. We prayed together, did Bible studies together and tried to run the company on Christian principles.” Even though Mark made it a point to be available to his employees for spiritual support, he never felt that he was adequately ministering to their needs. “I had a desire to be a spiritual ear for them and to help them through the crises and problems they had, but I didn’t know how to make it happen, and due to my position, it was clear that employees wouldn’t share certain things with me,” said Mark. “I didn’t want to do a hospital visit, I wanted to run the business. I wasn’t qualified to deal with a funeral when an employee had a death in the family. I wasn’t equipped to be what they needed, because I was a business guy, but God was dealing with my heart to care for these people.”

As an overflow of their personal intimacy with Christ, CCA chaplains embody the “love your neighbor as yourself” command found in Luke 10:27 by their devotion to their corporate neighbor— “which in the marketplace is the many employees and families they serve daily,” said Cress. Through sacrificial love modeled by Christ, CCA chaplains are serving thousands of owners, leadership teams, employees, and family members across the country. This system of Christ-like care is revolutionizing the corporate care mindset and impacting the very heart of America. After the first several new mission fields, God began to richly bless the ministry of CCA. “The first five or six years of CCA, we were learning how to be effective chaplains for the Lord,” said Mark. “We had an earnest desire to serve the Lord in the workplace and to care for employees and their family members. So many

The mission of the Corporate Chaplains of America is:

To build caring relationships with the hope of gaining permission to share the life-changing good news of Jesus Christ in a non-threatening manner. 28

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Corporate Servanthood

people didn’t have anyone to look to in a time of crisis; we became the one they went to for help.” Today, over 500,000 employees and family members are under the umbrella of chaplaincy care. As full-time servants to the American workforce, CCA chaplains are solely dedicated to the spiritual, physical, and emotional well-being of the employees within their network. CCA chaplains are 100% committed to corporate ministry, serving companies through weekly rounds and 24/7 availability as needed. “This isn’t a hobby; it is a full-time vocation,” said Mark. “We are the only organization that employs predominantly full-time chaplains. If a chaplain’s pager goes off on Sunday morning at eleven o’clock, they will be available to respond within ten minutes of the call, guaranteed. We don’t allow our chaplains to hold other jobs, because they are full-time chaplains. We need our chaplains to focus on the corporate employees. That’s the most important thing we do. Our chaplains are servants.” With over 28,000 employees and family members who have come to Christ over the course of the ministry, Corporate Chaplains of America has made a significant positive impact upon corporate culture. By being servants to the workforce, they have supported, loved, prayed for, and assisted thousands of American workers. This fact alone is a testament to the almighty power of God behind the scenes of countless American companies. When an individual Christian realizes that he is an ambassador of the King, lives are changed, but when an owner/CEO embraces the need for chaplaincy, and the entire organization operates with

“

Our CCA chaplains

are having a profound impact on our

people and our business.

I never visit a location today without

someone coming up to me

and thanking the company and our

leadership team for these chaplains. Over the years, they have

helped our employees and family, members through many crises and difficulties.

When you do that for an

employee’s family you create

loyalty and commitment

like you can’t imagine. It has been

a great investment and one that

will generate returns for eternity.” – J. Frank Harrison III, Chairman & CEO of Coke Consolidated

the singular mindset of shining the truth of Christ’s love into the darkness, a corporate culture will dramatically change, and eternal dividends will multiply. Referring to the organization’s logo that is embroidered upon the apparel of all chaplains, Mark said, “Our chaplains go into the workplace with God’s name on their chest. We represent Christ to these people.”

“

He answered, ‘Love the Lord your God with all your heart and with all your soul and with all your strength and with all your mind:’ and, ‘Love your neighbor as yourself.’” – Luke 10:27 NIV Our neighbors are the owners, leadership teams, employees, and the family members served daily by CCA chaplains.

The Need for Workforce Chaplaincy Everyone experiences heartache and loss, and many employees do not have the support system of a local church or organization. This tragic aspect of American culture lends itself to the lack of positive emotional outlets, thus leaving the bulk of society clamoring for support and one-on-one intentional care. Corporate Chaplains of America is literally standing in the gap between desperation and hope. “We do not serve a singular corporate category; we have a chaplain in every business sector,” Mark says, “that runs the gamut from beverage distributors, to standard warehousing, insurance, banking, technology, manufacturing, food service, to medical vendors. It is all by God’s design. Additionally, we serve companies of all sizes and types (blue collar, white collar, bilingual), from 25 employees to 10,000 plus. We have a chaplain within two hours of almost every employee in the United States. If someone in Raleigh calls and says their mother is in the hospital in Oregon, we have a chaplain in place that can check on her. It’s what we do. These things happen weekly. We are available and ready to serve.” Not only are individual CCA chaplains invested in the lives of their constituency, but also the entire organization, top to bottom. “Every day at 2:30, every member of our team receives a notification on their phone that says how many people came to Christ across the nation the prior day,” said Mark. “We track and celebrate what God has done through our ministry. We all stop every day to pray for the workplaces under our watch.” For a Christian, operating within a cutthroat corporate culture is difficult at best; for an organization that proclaims the Gospel of Jesus Christ within a humanistic workforce, survival is by the

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grace of God. “Many people have asked if our mission statement creates conflict because the name of Jesus is used,” said Mark. “The beautiful answer is that it doesn’t. When people are struggling and in crisis they just want some one to help them and walk alongside them. This is proven in the success we have had serving diverse companies with employees from every culture and various beliefs.” One of the key reasons why CCA has not faced opposition within the workplace is the simple fact of the care with which they approach the ministry. Each chaplain is recruited, hired and trained with great detail and possess a combination of business and seminary training. They take a permission-based approach, and everything they do is done in a confidential manner. Relationships with employees are built, maintained and broadened to include entire family units. Lives are changed; families are affected; homes are rebuilt.

“

For even the Son of Man did not come to be served, but to serve, and to give His life as a ransom for many.” – Mark 10:45

Corporate Chaplains of America has flourished through decades of service to the American workforce because of their commitment to servanthood and to faithfulness in their mission. Echoing the words of Jesus, Mark looks at CCA as a brotherhood of servants.

The Future of Corporate Chaplaincy Brokenness touches every one of us, and its effects are felt upon believers and non-believers alike. Every day, substance abuse, financial challenges, domestic violence, relationship issues, suicide, grief and loss knock on the doors of American families, and people succumb to the pressure of life without hope. The cubicles, conveyor belts and cash registers of America have become the greatest mission fields of the twenty-first century, where people spend more time than any other activity in life. There is a dire need for compassionate care in the workplace; the answer is corporate chaplaincy. “Great companies value people completely,” said Mark, believing that great companies invest in corporate chaplaincy, because they recognize that employees need the care, love, and support that is delivered through CCA and the life-changing good news of Jesus Christ. “When a company possesses a worldview that values man as God’s most precious creation, whether it is a customer, a vendor or an employee, corporate chaplaincy is a natural fit. The challenge is to bring awareness of the program to company owners and CEO’s.” TwoTenMagazine.com

Raising awareness of the program and the need for chaplaincy support within organizations is the number one obstacle to continued expansion of the ministry, but despite the economic recession of the past five years, Corporate Chaplains of America has seen steady growth. Mark attributes that to the staying power of business owners and entrepreneurs and their desire to integrate faith at work. As one business owner put it, “CCA Chaplains are on the hunt, looking for the hurting and suffering to provide caring support and the hope of Christ.”

“

I can tell you story

upon story of specific ways

that having a chaplain

has impacted individual employees,

family members, leadership,

key managers, executive

team and me–personally;

he has been my chaplain.” – Chris Patton, President, Mike Patton Auto Family TwoTen Magazine

“

In addition to the

intentional caring and eternal

benefits of chaplaincy, all business owners think in a bottom-line way too. If you want your company

to be better, more

profitable, have lower turnover,

and all of the dashboard

things you would normally see,

chaplaincy will do it. Our company is a much better company today,

than it was before Corporate

Chaplains

got

here.”

– Jay Harris • President, Harris Beverage

“The kind of owner who will invest in corporate chaplaincy is the kind of person who doesn’t quit,” he said. “The only companies that we lost in the great recession are those that went completely out of business. We had business owners that said they would turn the lights out on the building before they would cut their corporate chaplain. They’d take their last breath before they’d cut CCA. We grew through 2007 and 2010; God always provided. It is our belief that God will provide everything we need, to do everything He wants us to do, exactly when He wants us to do it.”

The Next Step for Corporate Chaplains of America Never stagnant, CCA is always training for the next marathon. Corporately, change is on the horizon, as CEO Mark Cress is preparing to transition into another role within the company. Even though changes are coming, the executive board and the chaplains under their employment anticipate great blessings in the days ahead. “Recently, God spoke to my heart and said, “Mark, you listened and have been a faithful servant in starting and building this organization to where it stands today, but you have reached your limit.” God told me that it was time to bring in the next person to be the CEO of Corporate Chaplains and lead us to

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greater heights. We have always operated on the concept of open hands, and I am anxious to see how God will continue to provide for CCA in the future.” From dreams of becoming an entrepreneur to the founding of a non-profit chaplaincy organization, Mark Cress has seen God work in miraculous ways. A twenty-one acre ministry campus, more than 150 active ministry chaplains, and thousands of employees across 40 states and internationally are all testaments to the humble submission of one man to God’s plan. “This is God’s work, God’s building, God’s workplace; we don’t have to control it. God has brought many people in to help us grow and do what we’re doing for American employees. I’m so thankful that God has let me ride it this far,” said Mark. If you are interested in learning more about Corporate Chaplains of America and how they may serve your organization, leadership team, employees and families, please call (919) 263-0289 or email development@chaplain.org. VICTORY

Corporate Servanthood

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Fundamentals FAITH + COMMITMENT + COMPASSION

• • • W I T H

J E R R Y

C O L A N G E L O • • •

• • • By: Lisa Huetteman • • •

Jerry Colangelo is a legend in the world of professional sports. But that isn’t how he wants to be remembered. Instead, Jerry hopes that when people think of him they will say, “He cared.” By all the world’s measures, Jerr y Colangelo is a success. His career rocketed from being the youngest general manager in the NBA at age 26 to owner, chairman and CEO of the World Champion Arizona Diamondbacks—the fastest expansion team in MLB to win a championship. For an encore, he led the United States Basketball Team to win gold medals in 2008 and 2012.

ut Jerry doesn’t measure success as the world does. “Sure, there is a feeling of accomplishment when you set a goal, have a plan, you follow it and you succeed, but it is better when you know you did it the right way.” For his part, Jerry has always tried to do it the “right way.”

remnant lumber. The house still stands today, hosting a commemorative plaque that honors the neighborhood’s most famous resident.

He attributes his core values to his early years. Born in 1939, Jerry grew up in the lower-middle class community known as the “Hungry Hill” neighborhood of Chicago Heights. He lived in the upper flat of a little two-story shingled house that his Italian-immigrant grandfather built out of two railroad boxcars and some

“I had no relationship with my father. We never played catch. He never took me to a game. Instead, he was someone I threatened to kill because of abuse to my mother. But my sense of family, hard work and relationships were grounded in the foundation of my early years in the neighborhood.”

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Although his was a bit of a fractured family, Jerry’s life was built on a good foundation.

TwoTen Magazine

Photograph Cour tesy of: USA Basketball

Faith, while present, wasn’t the first priority, but he was instilled with the knowledge of “right and wrong” and what you “should or shouldn’t do.” It wasn’t until he met and married Joan, his wife of 52 years, at the University of Illinois that his faith started to grow. “Joanie had been very involved in Young Life as a teen and in college. (Young Life International is an organization where Jerry later served as Chairman of the Board). She opened up a whole new world for me with regard to Christianity. However, I still had to hit rock bottom in my own mind before I was ready to make a true commitment.” “Rock bottom” came when he broke from his friend and business partner in a tuxedo rental/dry cleaning business and discovered he had spent three years of blood, sweat and tears with nothing to show for it. Jerry had a wife and three young children, a small house with a payment and no idea where his next dollar would come from. It was difficult for this self-reliant man to accept that he needed help.

1987 Purchased the Phoenix Suns

1968 Named General Manager of the newly formed Phoenix Suns

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“As much as you think you are able to handle all situations, when something like that happens to you, it fractures you. I hit the point where I realized I had to turn my life over and put my trust in God.” That night, Jerry desperately searched for ideas for where he might find work. “In my wallet, I had a card for business owner and Chicago sports fan, Dick Klein that my father-in-law had given me two years earlier. I called him first thing the next morning. He recognized my name and invited me to stop in for coffee. By the end of that day, he offered me a job in his business at twice the money I had seen over the past three years. Two weeks later, he shared his dream of bringing professional basketball back to Chicago, and within six months, we gave birth to the Chicago Bulls.” What Jerry didn’t know was that he was a young guy in a “mom and pop” league that was about to explode into the multibillion dollar industry it is today. That was 1966. He spent two seasons with the Chicago Bulls working as marketing director, scout and assistant to the president before moving to Phoenix to help start the NBA expansion team—the Suns.

1994 Formed new MLB expansion team, the Arizona Diamondbacks

1991 Formed new Arena Football expansion team the Arizona Rattlers

1998 Established the WNBA team the Phoenix Mercury

1997 Brought NHL to the desert with the Phoenix Coyotes

2004 Elected to the Naismith Memorial Basketball Hall of Fame

2001 Arizona Diamondbacks win MLB World Championship

Fundamentals: Faith + Commitment + Passion

Jerry arrived in Arizona in 1968 with a wife, three kids, nine suitcases and $300 in his pocket ready to take over the new NBA franchise as the youngest general manager in professional sports. With the Suns, his roles have included general manager, head coach, president, managing general partner, chief executive officer and chairman. Under his 40-plus-year tenure in leadership, the Suns grew into one of the most successful organizations in the NBA. In the 1970s, Jerry was a “closet Christian,” and when he went public for the first time, it opened up a box. “I was asked to speak at CBMC. I was struggling with ‘coming out of the closet’ and talking about my personal journey and my faith. Because I had never done it before, the plan was for someone else to make the close. But without thinking, I just gave the close and an amazing thing happened. Out of the 1000 men in the room that day, 116 chose to give their life to Christ. It wasn’t me. It was God using me, and it was a testimony about the power of God. It blew me away that that could happen.”

“

“These resources aren’t mine, they are His, and I’m going to be held responsible for them on Judgment Day.” He’s shared his testimony quite a few times since then, including in the year 2000 when he opened a program at the Bank One Ballpark (currently Chase Field), celebrating Christ’s birthday. There were 50,000 people of all faiths there. Jerry walked up to the microphone and said, “Hello, my name is Jerry Colangelo and I am a Christian!” It made the headlines the next day. With a life centered on building teams, Jerry recognizes that you can do more when you have the strength of numbers. This is one of the reasons he joined Dr. Bill Bright, Founder of Campus Crusade for Christ International in launching the Pinnacle Forum, an organization whose mission is to build a network of leaders committed to personal and cultural transformation centered on the values of Jesus.

Since that time,

“When you bring together respected leaders who can make an impact on a community, and you work on doing things to share Christ within your own community, incredible things can happen!”

started in him.

Jerry’s perspective is that you have to lead by example, and that is what he has tried to do in his own life. His reputation in the community and around the country is that his word is his bond, and as a result, he is known as a man of high integrity who is trustworthy.

Jerry recognized that something had been

He knew he had been

blessed in many ways and acknowledged that it

wasn’t because he was the best or the smartest, but because God wanted him to do something.” 2005 Named Managing Director of the USA Basketball Men’s Senior National Team Program

2007 Inducted into the Phoenix Suns Ring of Honor

2005 Received the Spirit of Caring Award from the Valley of the Sun United Way

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“In the competitive world of professional sports, it is quite easy to try to bend the rules for your advantage, to take a shortcut or to do things that would be illegal. When you even get close to doing something like that, you know, instinctively, if your faith is strong enough, you know that is not where you should be. Our teams have always been thought of as teams of high character, and I put a great deal of emphasis on that. My players needed to be responsible on the floor or court or field, but also in the community.

2009 Recipient of Pinnacle Forum’s Hezekiah Award

2008 Managing Director of Team USA: Gold Medal Team, Beijing Games

2012 Alfredo J. Molina Community Lifeline Award

2012 Managing Director of Team USA: Gold Medal Team, London Games

2013 Jackie Robinson Foundation Chairman’s Award

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There were times when I had to move a player because they broke the rules, were involved in domestic violence or otherwise failed to live up to our standards. But I’m also known as a person who does give a person a second chance to make it right. However, sometimes you don’t have a choice. Having the right standards— ‘gold standards’—for your organization goes a long way to set the table in the right way.” When the call came asking Jerry to take over the reins of Team USA in the spring of 2005, USA basketball was still reeling from its embarrassing performance at the 2004 Summer Olympic Games in Athens. The Americans only earned a bronze medal in a sport they traditionally dominated. The only thing worse than their performance on the court was the arrogance of Team USA. “I was insulted with the view of Ugly American from all over the world,” Jerry said. “That is why I accepted the job.” And Jerry knew what he needed to do. To transform the culture that had taken over NBA basketball and led in part to the breakdown of Team USA, the team needed one leadership voice, better player selection and a three-year commitment from everyone. He instituted the “Gold Standards” or basic values that are an integral part of today’s Team USA program and brand.

Photograph Cour tesy of: USA Basketball

Jerry Colangelo with Krissie Colangelo (middle daughter of three daughters) Photograph Cour tesy of: Gregg Ostro-gomediaco.com

“It isn’t rocket science,” says Jerry of his formula for success. “We got a group together and said this is what we are here for, what our job is, what our goals are and what we stand for. If you want to be a part of this, then this is what you have to do. If you can’t, we will find someone else.” He got input and buy-in from players and coaches, all of them legends in the game. The road wasn’t smooth, but in the end, Team USA proudly recaptured the gold at 2006 Olympics in Beijing, the FIBA World Championship in Turkey in 2010 and the London Games in 2012.

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Currently, in addition to serving as the Chairman of USA Basketball, Jerry is involved in his real estate business as a principal in JDM Partners, LLC, as well as special assistant to the president of Grand Canyon University, where the School of Sports Business bears his name. But at 73, his time is much more precious than when he was 40 or 50. His priorities of time and resources are very heavily favored toward the Kingdom work. He selectively dedicates time to Young Life, Athletes in Action and projects that help people in need–whatever their needs may be. Jerry jokes that as you age, people ask what you want written on your tombstone. While he’s not quite ready to be planted just yet, he hopes he’ll be remembered as someone who cared. “In the business world and how I conducted my life it was for the purpose of making life better for my family, my community and future generations.” VICTORY

Lisa

Huetteman

Co-founder

Black Diamond Associates, Executive Coach, Speaker and Author of the book: The Value of Core Values: Five Keys to Success through Values-Centered Leadership.

Fundamentals: Faith + Commitment + Passion

B I L L Y E A R G I N:

COURSE CORRECTION BUILDING BOATS TO THE GLORY OF GOD By: Lisa Huetteman

“When you work to improve a legend, it is not always easy,” said Bill Yeargin, as he introduced the all-new Super Air Nautique boats for the 2014 model year. In one line, he could have also summed up his tenure as President and CEO of Correct Craft, an 88-year-old marine industry holding company with global operations.

ounded in 1925 by W.C. Meloon as the Florida Variety Boat Company, Correct Craft, best known by its Nautique brand, built a reputation for building the highest quality ski and wakeboard boats and delivering unmatched care to each and every customer. But in 2006, when Bill took over as the fifth CEO in as many years, the company was struggling from internal turmoil, and the economy was on the brink of what has come to be known as the deepest recession since the Great Depression. “When I came to Correct Craft, the company was going through a very difficult transition from family to professional management,” Bill recalled. “Correct Craft was still holding itself out publicly as a Christian company, but behind the scenes relationships within the ownership family were significantly

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strained. Fortunately two of the family members, Ralph and Ken Meloon, saw what was happening and worked with me to get the company back on track.” It wasn’t long before the effects of the struggling economy took center stage, requiring Bill to begin directing a strategic planning process to identify what was needed to be done throughout the company in order for Correct Craft to achieve its overall goals in 3 years. “My strength is leading organizations through strategic planning. We work hard on a plan and get buyin from the key players, and then I can step back and let the team execute. I have said many, many times that my role is to set the vision, hire good people and then get out of the way. I am not a micromanager. I have no interest in micromanaging and do not believe it is effective anyway.” Course Correction

The downturn forced them to make many positive changes in a short time. By introducing Lean Six Sigma (a managerial process designed to eliminate waste), they increased productivity and quality and reduced the hours required to build each boat. Even in the deepest point of the industry downturn, Correct Craft gave each laid-off employee three months of training in various technical and life skills to help prepare them for a new opportunity. “The recession was tough, but also one of the best things that happened to us. While there were many individuals hurt by the recession, and that grieves me, overall I view it as a blessing. It allowed me and our team to make many years worth of changes in a very short period. We did not do anything we were not eventually going to do anyway, but the recession created a sense of urgency.” Because he had been attracted to this company that was built on a foundation of integrity, ethics and faith, Bill felt it was important that the operational changes they made did not impact who they were at their core. From its inception, Correct Craft operated under simple, yet profound philosophies: integrity, ingenuity and servitude–a mission that still stands true today. Over the years, the mission statement had gone through so many revisions that it became so wordy and confusing that nobody could remember it. So Bill returned the company’s focus to its true mission: Building Boats to the Glory of God.

To keep up with the changing times, they focused on the long term and relationships that would ensure the company’s success for the next 80 years. The company set up a new “Strategic International Initiative” and began developing their brand globally. Bill explained, “My role was to travel to 50 countries, opening, developing and understanding markets. As part of that process, I worked on relationships in each country, meeting with government officials, industry people and others. It led to lots of interesting experiences, including meeting the Crown Prince of Dubai, the President of Bahrain and even an Oval Office meeting with President Obama!”

Nautique Identity Building Boats Pyramid

to the Glory of God

Nautique Cares

People

Spiritual, Physical, Financial High Trust, High Care Highly Assertive, Highly Cooperative

“Another important part of my job and leadership style is creating the right culture at Correct Craft. We have a very high energy performance culture that also highly values service. About a year ago, we created what I call ‘the Nautique Identity Pyramid’ based on those timeless values and principles that have always defined Correct Craft. I love this, because it clearly captures who we are. I use it often to share this message with new employees and others outside the company.”

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Performance

Philanthropy

Strategic Plan

Internal Support

Continuous Improvement

Local Outreach

Right & Fast

Global Outreach

Accountability

At the center of the “Nautique Identity Pyramid” is “Nautique Cares,” which is a big part of the company’s culture, and what forms the basis of creating a great product for its customers, a positive work environment for its employees and helping make the world a better place.

“

Whether it is building a home

with Habitat for Humanity

here in Central Florida or serving

those who need help in far-flung

locations around the world, the

Nautique team is not only committed to building

the world’s best boats but also helping to make

the world better. I am proud to be part of this amazing group of people!” - Bill Yeargin In caring for their customers, the company took on the challenge of improving the Nautique product line, which already had the best performing boats in the industry. By giving customers the option to customize their Nautique, which required changes in the manufacturing process, they were able to attract a niche of new boat buyers. To retain its loyal customer base, the company improved on product quality, its industry-leading warranty, and service in its dealer network. As a result, they increased market share in the down economy–they were still down in a down market, but not as far down as their competition. These efforts continue to pay off today as Nautique consistently wins every customer satisfaction award offered in their industry, and the Nautique dealers are regularly recognized as the best in the industry, with many landing on the industry’s Top 100 list every year. The commitment to deliver the highest quality in the industry is reflected throughout independent surveys that indicate Nautique has the fewest defects in the towboat industry. “‘Nautique Cares’ is also about doing our best to ensure that working at Nautique is rewarding in many different ways,” Bill explained. “We provide all the typical benefits you would expect from a company our size, but try to also go beyond what would be expected of us. For instance, we believe we should work and play hard. We have an incredibly productive and ‘cando’ culture that makes the days go fast and working fun.”

success through a bonus plan, provides employees with an onsite fitness center, offers free personal finance training, welcomes participation in the company’s faith culture and provides, and significantly subsidizes, opportunities for employees to serve others all around the world. “Whether it is building a home with Habitat for Humanity here in Central Florida or serving those who need help in farflung locations around the world, the Nautique team is not only committed to building the world’s best boats, but also helping to make the world better. I am proud to be part of this amazing group of people!” Bill’s belief that Correct Craft has a fairly unique culture and is a great place to work is echoed by his team. Shirley Adams, Human Resources Director at Correct Craft, said, “I’ve worked here for 26 years. We’ve always been a faith-based organization, but Bill has taken that to the next level. He lives out exactly what he speaks, and he is not shy about speaking out about who he is. We are all here to ‘Build Boats to the Glory of God,’ and Bill is very vocal about sharing that message.” One way Bill communicates this message is through social media and his blog “The Nautique Insider,” where the closing line to each entry reads: “The world’s best ski boat; the world’s best wake boat; and, a company that cares!” VICTORY

“Nautique Cares” reflects the beliefs that success should be shared, and that physical fitness, personal finance, spiritual wellbeing and service to others are important. So the company gives EVERY employee an opportunity to benefit from the company’s TwoTenMagazine.com

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HOW TO BE A MICAH 6:8

LEADER BY: CHRIS PATTON

Most business leaders, whether Christians or not, are not drawn to the idea of a lawsuit. We are taught early to avoid court â&#x20AC;&#x201C; sometimes at any cost! Unfortunately for the people of Israel in Micah 6, God took them to court, leveling serious charges against them. If we will pay attention to these proceedings, I think we can gain insight into His expectations of us - both as believers and as stewards of His businesses.

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How To Be A Micah 6:8 Leader

n Micah 6:1-5, God charges the people of Israel with forgetting all He has done for them. He lists many miracles He has wrought on their behalf. He then asks, “How have I wearied you?” Evidently, the people of Israel were showing signs of giving up on their relationship with God. Likely, they were beginning to pursue other gods. Evidently, this line of questioning convicts the people of Israel. In verses 6-7, they begin to ask what it will take to restore their relationship with God. They offer ideas ranging from sacrifices of their livestock to offerings from their abundant resources. They even mention giving up their firstborn children to satisfy the debt of their sin! As Christian business leaders, we have had similar thoughts at times - if we give enough to the church or a particular ministry, our relationship with God will be restored! Maybe if we will pray more or study more, all will be well between us and God. Is this true? Is there more to restoring that relationship? If the passage were to end there, it would be frustrating. We want answers. We also crave goals and challenges. We need to know what is expected of us so we can rise up and accomplish it. Fortunately, the passage continues with clear, though difficult, instructions. These instructions are found in the next verse (v. 8), which is familiar to many Christians and appears to communicate three simple expectations. However, upon closer inspection, I think we find there are actually four expectations listed. Let’s take a look!

“Mankind, He has told you what is good and what it is the Lord requires of you: to act justly, to love faithfulness, and to walk humbly with your God.” - Micah 6:8

ACT JUSTLY. The first expectation we are given is to act justly. While that sounds simple enough, I think we need to pay closer attention to get the true meaning and how it applies to the way we operate our businesses. It does not say to seek justice or enforce justice. Those are jobs for God. Instead, God says for us to act justly. That means we are instructed to hold ourselves accountable to acting with justice. The way we are instructed to handle others is addressed later. TwoTenMagazine.com

What does the expectation to “act justly” look like in business? There are many opportunities for us to act justly. Regardless of our industry, one example is for us to price the product rather than the customer. Let me explain. Instead of determining our profit for a certain product or service based on the intelligence, education, or negotiating skill of the customer, to act justly would mean we should seek a fair profit based on the quality of that product or service. We can find this very idea in Proverbs 20:10, “Differing weights and differing measures–the Lord detests them both.” Another opportunity for us to act justly occurs in the process of hiring or rewarding employees. While it is tempting for us to allow our own prejudices or biases to influence who we choose to hire or reward, this cannot be! Acting justly means that these processes should be just and fair and based on objective guidelines. An example that comes to mind for me was a time several years ago when I was in a pressure situation with a customer. In trying to resolve the issue, I broke one of the very rules I had put in place to protect our pricing process! In an attempt to act justly, I took an hour or so the next morning and went oneby-one, to every department in our company, and described the situation. I apologized for breaking the rule. I did NOT enjoy that, but I can tell you that I was overwhelmed at the positive response I received. I think you get the idea. This mindset really should apply to all of our decision-making processes. I am sure some specifics are coming to your mind right now! While business is full of opportunities to deal or act unfairly, we are called to a higher standard. We must heed this instruction and act justly!

LOVE MERCY. If you are not paying close attention, you may miss the twist coming up! Following the first command to act justly, we are told to love mercy. While the first command (act justly) applies to our own actions, this second expectation refers to how we are to treat others. While we are told to act justly and hold ourselves to a higher standard, we are directed to treat others in a way that is more compassionate and forgiving. This may sound simple, but it can be very difficult in action. TwoTen Magazine

Based on this, as Christian business leaders we should treat those around us with mercy–whether the other person is a customer, co-worker, subordinate, or even our boss. While it is only natural for us to want to hold others to our own high standards, God makes it clear that we are to show them mercy instead.

Maybe the following examples will clarify: Let’s say an employee or co-worker makes a mistake that costs your company or department a sizable amount of money. Do you hold them to the “act justly” standard and take it out of their pay? Or do you “love mercy” and coach them on how to avoid that mistake in

“

God calls us

to be servant leaders, modeling our actions

after those of Jesus.

We simply must remember

that without Him, we can do nothing.”

the future, chalking up the loss to on-the-job training? Maybe there is a customer or vendor that is late in paying on their account due to unforeseen circumstances. Are you quick to “act justly” and take legal action or do you “love mercy” and try to work out a plan for repayment over time? Maybe you even get crazy and forgive the entire debt!

All of these examples are opportunities for us to show mercy. Maybe this seems like uncommon (even weak) behavior to you, but that is part of the beauty God seeks from us as His children! If you are finding this to be difficult, just reflect for a moment on the mercy God has shown to you. Suddenly, in this light, the challenge should become more manageable!

WALK HUMBLY. The third, and seemingly final, expectation given to us is to walk humbly. For some Christians, this may not be that troublesome. For the rest of us, the slippery slope leading to pride seems to be ever-present in business. The world screams that we are to be self-promoters, needing a platform to be seen and recognized for our greatness! While the platform may not be bad in and of itself, maintaining our humility in the face of this potential fame can be near impossible.

...WITH YOUR GOD. Though the first three commands are fairly obvious, there is a fourth that may actually go a little unnoticed. The fourth expectation we are given is to walk with God. Seemingly simple, it is likely the most difficult. It is also the most important. Without a close and personal relationship with God, none of the above is even possible for us to accomplish. In John 15:5, Jesus said, “…you can do nothing without Me.” Though we often possess determination and a strong will power, Jesus is clear that these qualities are irrelevant without Him. Instead, God is calling us to an intimate relationship with Him. This relationship requires regular communication with God–through prayer, Bible study, and meditation on His Word. If we ignore this call, we are virtually guaranteeing that we will fall short of the first three expectations as well. Being fully committed to a daily walk with Him will not only help us accomplish this fourth expectation, it will also make the first three come that much more naturally. VICTORY

Chris

Patton

is President of the

Mike Patton Auto Family in LaGrange, Georgia. Along with his brother (and partner) Brian, Chris is a third-generation owner and grew up working in every department in the business, beginning at the age of 10. Chris also writes a blog called Christian

Instead, God calls us to be servant leaders, modeling our actions after those of Jesus. We simply must remember that without Him, we can do nothing. If we will maintain a proper perspective when it comes to our true position as sinners in need of grace, acting with humility will come more easily to us.

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Faith At Work (ChristianFaithAtWork.com). He is writing it to business owners and leaders who are trying to figure out how to integrate their Christian faith into their businesses. Chris and his wife Kim live in LaGrange, GA with their three children.

How To Be A Micah 6:8 Leader

“

For I know the plans I have for you,’ declares the Lord, ‘plans to

prosper you and not to harm you, plans to give you hope and a future.”

– Jeremiah 29:11

PERSPECTIVE “Wisdom is your perspective on life, your sense of balance, your understanding of how the various parts and principles apply and relate to each other. It embraces judgment, discernment, comprehension. It is a gestalt or oneness, and integrated wholeness.” - Stephen R. Covey -

...meditate on these things.

FR O M FRIED BOL OG NA

TO FILET MIGNON: DISCOV E R I N G T H E R O O T O F T H E R O B E RT S O N S â&#x20AC;&#x2122; SU CCE SS

Even if you have never seen an episode of Duck Dynasty, you know who the Robertsons are. With company branded items popping up in stores across the country, the reality show based upon Duck Commander, the Robertson family business, is sweeping the nation. Producing best-selling duck calls and duck hunting related merchandise, it has become both an American icon and a worldwide phenomenon . 48

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From Fried Bologna To Filet Mignon

rom the very beginning of the dynasty, the number one priority for Duck Commander has been quality of workmanship. “Phil [my father and founder of the company] blew every single call to make sure it sounded like a duck,” said Willie Robertson, CEO of Duck Commander and one of the stars of Duck Dynasty. “From day one, [he] was convinced his duck call sounded more like a live duck than anything else on the market, and he wanted to make sure his products were always perfect. Duck Commander still follows that same principle today.” From a dining room table to a multimillion-dollar business, Duck Commander projects 750,000 duck call sales to be made during 2013. A record 11.8 million Americans tuned in to A&E for the premiere of Duck Dynasty’s fourth season in August 2013. Large retailers cannot keep the t-shirts, cups, and logo merchandise on the shelves. How did this company become so successful? Very simply, humility is the root of the Robertsons’ success. “The dinner table is where I learned to follow my dreams,” said Willie. “Our hopes and aspirations were never shot down, never debated, only encouraged. We might have been eating fried bologna at the time because that was all we could afford, but there was hope that one day we would be feasting on a dry aged filet mignon. We learned to be thankful and content with what we had and that the world didn’t revolve around us.” Following the charge in Hebrews 13:5 (ESV) to “Keep your life free from love of money, and be content with what you have,” the family continues to live the truly contented life despite their enterprise. “I think my life was shaped in a big way by what [my parents] Kay and Phil and [grandparents] Pa and Granny taught each of us at an early age: be content with what you have, and don’t worry about what you don’t have,” said Willie. Korie Robertson, wife of Willie and Duck Commander’s office manager, also testifies of how her parents nurtured a faith in God’s provision as the key to a successful life. “Growing up, my parents would often tell us that all the blessings were nice, but if we lost it all tomorrow, we would still be just fine. And I always believed it. I think that is one of the reasons Willie and I were willing to take the risks we needed to with Duck Commander. We

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“

Keep your

life free from the love of money, and be content with what you have.” – Hebrews 13:5 ESV

always had the faith that if we failed, if we lost it all, we would just shake ourselves off and get right back up. As long as we had our faith and our family, nothing could really hurt us. God has blessed us, life is good, but if the fame and fortune that we’ve enjoyed through Duck Commander were all gone tomorrow, I would still say the same thing: that God is good.” By keeping God first in both the family and the business, the Robertsons have found the key to success: trusting God to provide for their needs. The Duck Dynasty has relinquished their hold upon their own financial dreams and by so doing, has become a corporate enterprise known across the country for quality, craftsmanship, and character. “The Lord has always provided,” said Willie. “Sometimes, we didn’t know how a bill was getting paid until the very last minute, but we always had faith that He would provide. I think that’s the only way you can ever be truly successful in this world. You have to acknowledge that it is from above. And you have to have the confidence that even if you lose it all, things will be okay. You have to be willing to fail, and all the while work your tail off to succeed. You have to continue doing the work, believing in what you are doing, and most important, keeping your faith in who you are. The faith of our family is not in the things we have. Our confidence is not in the monetary success we have gained. It is in the One who made us and who is there for us in good times and bad.” VICTORY

TwoTen Magazine

BUILDING HIGH-TRUST

RELATIONSHIPS BY RICK BOXX

The meeting was drawing near, and I was getting nervous. My wife and I had been fervently praying that the new consulting team I was assembling would come to trust each other quickly. But I was concerned as to whether or not I could facilitate the initial meeting between two strong leaders, Jerry and Cindy, in a way that would move us toward a high trust team. 50

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Building High-Trust Relationships

erry’s an expert on corporate culture. He led one of the most successful Fortune 500 sales teams in America and later went on to write and consult on corporate culture. Cindy, however, had previously led the Human Resources department and the Culture Committee for a Fortune 100 company, and had developed her own culture consulting program. Since neither of them had yet met, and both had developed their own thoughts and processes related to culture, I feared that without trust, egos and agendas could quickly destroy my dream of a top notch Culture Consulting practice. Fortunately, I remembered a saying I had heard: “The speed of trust is related proportionally to our character and competency.” Cindy and Jerry needed to discover the level of character and competency that each of them had demonstrated to me. In addition, I recalled an acronym for TRUST I had developed from my study of Jesus’ calling of his first disciples. This acronym stands for:

T R U S T

Testimonials

me to study all four accounts of this story in each of the four gospels. Suddenly the picture became clearer. From my studies I discovered some practical lessons to be learned from Jesus regarding building trust. I’ve simplified them into the acronym, TRUST. If you desire to build trust and loyal followers in your workplace, consider the following lessons from Jesus:

“T” stands for “Testimonials.” In the book of John, I learned that Peter and Andrew were disciples of John the Baptist. John lent his credibility and gave testimony to Jesus being the Messiah when he told Peter and Andrew, “There goes the Lamb of God.” Sometimes to forge a new relationship and build trust quickly, we need the testimony of someone who knows us and/or our work. I began my meeting with Cindy and Jerry by sharing with each of them my comfort in their character and competency.

Relationships Underpromise [and Overperform]

“R” stands for “Relationships.”

Serve Truth

I knew implementing these ideas would help, and they did. The meeting was amazing! Not only did God show up, but also Cindy and Jerry humbly worked toward compromise! This began the process of building an incredible Culture Consulting program and a team that has quickly learned to trust each other. Jesus can teach us all some incredible lessons when it comes to building trust. The fact that he was able to convince a dozen men to give up all that they had to follow him is something most leaders would envy. One morning, while reading the Matthew 4 account of Jesus calling his first disciples, I doubted the practicality of what I was reading. Verse 19 said, ‘‘‘Come, follow me,’ Jesus said, ‘and I will make you fishers of men.’ At once they left their nets and followed him.” It didn’t make sense to me that Peter and Andrew would give up everything and follow Jesus–just because He asked. This led TwoTenMagazine.com

After John the Baptist pointed Peter and Andrew toward the Messiah, we learn that they both left to spend time with Jesus. This began the important work of knitting their hearts with His and allowed the two men to realize that Jesus cared deeply for them. In our workplaces people will not typically follow you, or be loyal, until they know that you care. There’s no substitute for time spent in relationship with others. In my meeting with Cindy and Jerry, I knew we couldn’t launch into the agenda without investing time for them to learn about each other. This additional time allowed them to learn to respect and appreciate each other.

“U” stands for “Underpromise and Overperform.” In Luke’s account of Jesus calling Peter and Andrew to follow Him, we learn that Jesus first amazes Peter and Andrew by telling them to let down their nets for a catch. He didn’t promise that He was going to fill their boats with fish. These professional fishermen had fished that lake all night long without so much as TwoTen Magazine

If you desire to win the trust of those around you, keep alert to their needs and do what you can to serve them toward that end.

“T” represents “Truth.” Jesus preached from the boat of Peter and Andrew, sharing the truth of the Gospel. If Jesus had lied or stretched the truth in any way during his teaching time, it would have undermined everything else He said or did, but He didn’t. His telling of the truth enabled Him to add to the level of trust He was building in His relationship with these disciples. Jesus built trust into these two disciples that resulted in their willingness to walk away from their fishing enterprise, and, amazingly, two entire boats filled with fish that they could have easily sold for a significant amount of money! In the end, I believe Peter and Andrew realized that Jesus was trustworthy. If He was capable of providing two boats full of fish from a lake that was seemingly barren of fish hours earlier, then He certainly could provide for whatever their future needs might be.

a minnow being caught. Peter and Andrew’s expectations were very low. It’s no wonder that Peter fell in repentance before Jesus after seeing Jesus’ power. Two fishing boats were so full with fish that they almost sank.

If you desire to experience success in business, building high trust relationships is critical. The acronym for TRUST will help you leverage the testimonials of others, invest time in building strong relationships, help you see the value in underpromising and overperforming, remind you to humbly serve others and be known as a truth teller. Those attributes will result in a higher degree of trust in your business relationships and increase your overall effectiveness as a leader. VICTORY

It’s best when we only make promises to others we can keep. We amaze them when we provide far more than what they expected. Trust follows exceeded expectations.

“S” stands for “Serve.”

Rick Boxx is the President and Founder of Integrity Resource Center, a nonprofit dedicated to building integrity and faith in the workplace.

Jesus knew the best way to serve Peter and Andrew was to provide for their need in a way they could appreciate. Two boatfuls of fish brought these men into a humble state–willing to give up all they had, to follow the man who cared enough to meet their needs.

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His daily “Integrity Moments” can be heard on 250 radio stations or received by email. To learn more about Integrity Resource Center and their Culture Consulting program for businesses visit: www.integrityresource.org

Building High-Trust Relationships

Photograph Cour tesy of: Annette Turnbaugh

When we serve others by meeting their need, we advance toward winning their favor and trust. Jesus knew that Peter and Andrew were frustrated. These skilled fishermen had fished all night long without any success.

Ask Dave ON BUSINESS W I T H

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D A V E

R A M S E Y

Ask Dave On Business

OFFICE LOCATION DOESN’T MATTER

CULTIVATING CUSTOMERS

Dear Dave,

My wife and I started selling Avon a few years ago to make some extra money. We were pretty successful, and we started hosting vendor events in our town. Now we’re thinking about moving the business out of our home and into an office in order to appear more professional. Do you think this is a good idea?

I have several large customers. These customers are a big enough part of my business that if I lost one it would have a significant impact on my bottom line. Should I be trying to grow them, or would my time be better spent prospecting and adding new customers? — Ryan

— Terry Dear Ryan, Dear Terry, I don’t think anyone interested in buying Avon products would be put off by the fact that you work out of your home. Most people in a multilevel like Avon work from home, so what you’re doing isn’t unusual. If I’m in your shoes, I think I’m going to spend my time, money and effort to make sure these vendor events are high-profile and highly successful. Make sure they all want to come back each and every time. As a vendor who is buying a table or booth at these events, I don’t give a flip about where your office is located. I care about the event and the opportunity to leverage that into sales. If I pay $25 for a space, will there be 25 people there or 200? If I pay $250 for a booth, will there be 3,000 people there? Will they buy stuff, or are they just a bunch of gawkers hoping for freebies? In other words, is the event going to work for me? By doing this, you’ll build more and more credibility and have the opportunity to solicit testimonials from existing clients and from fellow reps. Your “office” location simply doesn’t matter in this scenario. — Dave

I think you should be doing both. You need to have lots and lots of new customers, so that while they become a bigger part of your world, it would become less impactful financially if one suddenly went away. You never want to have a customer situation where the tail is wagging the dog. As a business owner, you don’t want a customer that’s so big, such a huge part of your world, that it would devastate you financially if the relationship ended. That puts you into a situation that’s based in fear, not in serving. There’s nothing wrong with someone being an important percentage of your business world. I have two advertisers who have been with my company and our radio show for many years. In the old days, the ad revenue those two companies alone generated was a huge deal to us. Now, we collect a lot more ad revenue from them than we did back then, which means we’ve helped them grow their businesses significantly. Meanwhile, our business has grown substantially. So even though these guys bring in four or five times the revenue they did back then, we’ve grown significantly in other areas. This has made them a smaller percentage of our world. That’s what I mean when I say the answer is both. You want your customers to be successful, but you also want to do very well so you’re not quite as dependent on any single one of them as you go along. — Dave

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PREVENT A PARTNERSHIP

VENDORS AND BABY STEPS

Dear Dave,

I’m thinking about going in with a buddy of mine as partners in a landscaping business. Should I have any concerns about this idea?

I’m a small business owner with $300,000 annually in gross sales. I net $50,000 a year and have $110,000 in total debt, and that includes business and personal debt. I make lots of purchases from vendors using net 30 terms. How do net 30 terms fit within the Baby Steps?

— Mike

— Brad

Dear Mike, I would beg you not to do this. Consider buying it and having your buddy work for you, or let him buy it, and you could work for him. Either of you could work for the other for a percentage of the profits without being an owner. If you can’t tell, I hate partnerships. I know you guys are friends, but anything with two heads is a monster. Something will happen where there will be a disagreement, and you guys will end up being mad at each other. I’ve been doing business counseling and coaching for two decades, and I can tell you that precious few businesses that function as partnerships last 10 years. Law firms and medical practices may be the exception, but they have unique partnership structures. So many things can go wrong in these situations. All the bad things that happen to your family happen to your business, and all the bad things that happen to your business happen to your family. Stuff you never dreamed about will occur, and then you’re stuck to each other.

Dear Brad, They don’t. You shouldn’t be making purchases unless you have the cash flow to cover them. It’s just like having an electric bill. You pay for the electricity you’ve used. If you buy stuff from a printer, you don’t prepay the job. You pay it when the materials are finished. A pretty basic scenario would be they drop the stuff off, leave you an invoice, and you pay it within 30 days. At my company, we generally clear those kinds of transactions in eight to 10 days, assuming everything was done right and the pricing and purchase order are on target. If we don’t have the money, we don’t order things. We don’t play games and hope we can sell it after they deliver and then pay them. That’s planning debt and riding on the backs of your vendors. And that’s no way to run a business!

— Dave

The only ship that won’t sail is a partnership. Don’t do it, Mike!

— Dave

Dave Ramsey is America’s trusted voice on money and business. He’s authored four New York Times best-selling books: Financial Peace, More Than Enough, The Total Money Makeover and EntreLeadership. The Dave Ramsey Show is heard by more than 5 million listeners each week on more than 500 radio stations. Follow Dave on Twitter at @DaveRamsey and on the web at: daveramsey.com

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PRINCIPLES FOR

HANDLING CONFLICT WELL BY DR. PAUL WHITE

Many business leaders are skilled in multiple areas – anticipating future needs in the marketplace, financial acumen, casting vision, and building strategic partnerships with other companies. But one area that creates challenges for many leaders is the ability to handle conflict with others well.

ardly anyone enjoys or seeks out conflict. In fact, most of us don’t like it at all. We don’t like trying to resolve conflicts. We don’t really even like thinking or talking about it. But conflict is a normal part of life. Conflicts happen fairly regularly (more for some than others!). So, understanding the core issues underlying conflictual situations can help you grow to become a better leader.

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Where Does Conflict Come From? It is helpful to understand that there are different sources of conflict: Miscommunication (or misunderstanding); Competing needs (or desires) Mistrust Principles For Handling Conflict Well

Miscommunication. When you hear the phrases, “I thought you meant...” or “That is not what I meant at all!” then you know people have misunderstood one another. What one person intended to say and tried to say apparently wasn’t the message that was heard and accurately interpreted. Often, however, in the business setting, miscommunication is really due to a lack of communication—there wasn’t a message sent. Silence is one of the greatest causes of miscommunication in the workplace today. When there is no message sent, then others are left to try to guess what the person is thinking or intends for us to do.

Competing needs, desires or beliefs. Some conflict is a result of two people (or groups or organizations) wanting different things. John thinks more money should be spent on advertising, while Laura thinks the money should be spent on product development. Sarah thinks she pays her staff well (in light of the current economy and challenges the business is facing), while Tim believes he is significantly underpaid for the contributions he makes. Given the reality that there are limited resources for each of us (time, energy, money), people come into conflict over how and when those resources should be utilized.

Mistrust. When people don’t trust one another (especially another person’s motives), then conflict is not far away. Mistrust leads us not to believe what the other person says (“That’s what she says, but that is not what she really believes!”). Mistrust almost always leads us to assume that the person is primarily self-interested, and is not concerned about the welfare of others or the organization. The result? Defensiveness and arguing.

Common Responses to Conflict While some leaders avoid conflict, other leaders react in an aggressive and angry manner. There is a continuum of responses in between these two extremes (for example, passive aggressiveness), but avoidance and aggression are the most prevalent response patterns. Even though I’m a psychologist, I’m not a big “why” person (e.g. why does he do that?) –partly because it is not an easy question to answer. In this situation, however, I think asking the “why” question is relevant–because there are lots of potential answers to consider.

Why don’t we (sometimes) handle conflict well? The answer varies from person to person, and from situation to situation, but often our feeling responses interfere TwoTenMagazine.com

with us responding appropriately. Sometimes: We are angry. We are offended or hurt. We feel disrespected. We are afraid of what might happen. We don’t like the person. We are concerned about what others will think about us. We are worried about hurting or offending the other person. We are fearful of the other person’s potential negative reaction. We don’t want people pointing out our faults or our part in the situation.

A good question to ask ourselves is: “How is what I’m feeling getting in the way of me dealing with this situation in a healthy way?”

Results from Conflict Unfortunately, both avoidant and aggressive responses can create significant negative results for the business. Some common results include: Not dealing with the negative facts of reality (team members don’t share bad news for fear of being yelled at) Damaged or strained relationships with key customers, team members and vendors Stress experienced from worrying about how to deal with the situation “Weirdness” created from uncomfortableness among the staff

Principles for Dealing with Conflict Okay. Now that we understand where conflict comes from, how people respond, and some potential negative results, let’s move on to the positive side – how should we respond?

When the other party has a problem with you. Sometimes in relationships, we become aware that another person is upset with us (or they may be angry, hurt, or offended.) In Matthew 5:23-24 Jesus taught the principle that if you become aware that your brother or sister (that is, someone with whom you have a relationship) has something against you, then you should go to them to resolve the matter. So, it is important to note that even if it is the other person who has a problem with TwoTen Magazine

you, you are not supposed to wait for them to come talk to you. You should go to them, find out what is wrong and discuss how the situation can be resolved.

When you feel you’ve been wronged. Later in the book of Matthew, Jesus outlines the process we are supposed to implement when we feel offended, hurt or angry by an action another person has done. In Matthew 18:15, Jesus teaches that if your brother or sister wrongs you, then you are supposed to go to them and deal with the situation. See the theme? In either case–when you’ve done something that has torqued off a colleague or when someone has offended you–you are to take the initiative to go to him or her to deal with the matter. This is patently different than the “if they’ve got a problem with me, they can come and talk to me” attitude, or the “when they come and ask for my forgiveness, then we’ll deal with it” approach. Neither action is what Christ taught (which is why neither of those approaches is effective in resolving relational conflicts).

Practical Steps

So what are we supposed to do when we go to talk with the other person? The answer is fairly straightforward: “Speak the truth in love” (Ephesians 4:20). But let’s dissect this instruction a bit.

Summary Handling conflict in a healthy, constructive manner is really easy (theoretically!). When you have a conflict with someone: 1. Think about the possible cause of the conflict. 2. Go to them to talk about the situation.

Speak. Don’t yell. But don’t keep silent. Say something. Address the issue.

The truth. When you speak, tell the truth. Don’t lie. Don’t

3. Manage your emotions. 4. Speak the truth in love.

There you have it. Now, “go and do likewise”!

exaggerate. Don’t distort. Don’t withhold relevant information. Make a distinction between verifiable facts (in contrast to “hearsay”), conclusions from the facts, and your opinion.

In love. The perspective of love is what is in the best interest of the other person. Love is not punitive or punishing. Love does not try to prove the other person wrong or embarrass them. Love does not seek revenge. Trying to make yourself look good is not driven by love. Love is gentle. Love is kind. (But love also does not speak so “softly” that the truth isn’t heard!)

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Dr. Paul White is a psychologist, speaker, and consultant who makes work relationships work. Co-author of the 5 Languages of Appreciation in the Workplace (with Dr. Gary Chapman), Dr. White provides practical advice in improving workplace relationships and successfully transferring family businesses across generations.

Principles For Handling Conflict Well

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GOD’S GIFT OF CREATIVITY

TAPPING INTO GOD’S CREATIVITY & INVENTION IN OUR WORK LIFE

By: Os Hillman The Bible reveals to us that our Creator was just that–a creator. “In the beginning God created the heavens and the earth (Genesis 1:1). When you look at creation–the animals, the plants, the mountains and the seas, it is hard not to believe in a Creator. 62

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Os Hillman God’s Gift Of Creativity

ur God is such a creator and designer–just look at the colors He used in bird life, the flowers, and the animals. Recently I was in Hawaii and saw a tree called the Rainbow tree. I do not know why it impacted me so much, but I was impressed with God even more after seeing this tree. How creative! I thought to myself. He loves to create. We are made in his image–to create!

You Were Created to Create “For we are God’s workmanship, created in Christ Jesus to do good works, which God prepared in advance for us to do” (Eph 2:10). I believe you were created to solve a problem on the earth. You are wired to be a creative person. Sometimes people say they don’t have a creative bone in their body. Not so, every job requires some level of creativity. I believe we are entering a season in the Christian church whereby we are going to see greater creativity to solve society’s problems, and there will be more inventions from Christians than ever before. There are some wonderful case studies of Christians to whom God gave marvelous inventions, such as Johannes Gutenberg.

Johannes Gutenberg – the Invention that Changed the World In 1450 Johannes Gutenberg invented the printing press. He credits his inspiration from God. Listen to the excitement he had with the invention he created: “Let us break the seal which seals up holy things and give wings to Truth in order that she may win every soul that comes into the world by her word no longer written at great expense by hands easily palsied, but multiplied like the wind by an untiring machine.” Some questioned his invention, because they had no context for what a printing press would do or the impact it would have on people’s lives. However, Johannes seemed to be prophetic in his understanding of the impact it would have. “It is a press, certainly, but through it, God will spread His Word; a spring of pure truth shall flow from it; like a new star it shall scatter the darkness of ignorance, and cause a light hithertofore fore unknown to shine among men.” Sixty years later the Protestant Reformation took place and soon after the first Bibles were printed. His invention may go down as THE most important invention that had the greatest impact on the world. When I first began writing TGIF (Today God Is First) devotional I wondered whether I was to charge for it. As I sought God for the answer, He clearly revealed to me that I was not to TwoTenMagazine.com

“

Through it

God will spread

His word. A spring of truth shall flow

from it: like a new

star it shall scatter

the darkness of

ignorance, and cause

a light heretofore

unknown to shine

amongst men.” - Johannes Gutenberg (Regarding the printing press.)

charge. It would be years later that I would see the wisdom of that and how He created a funding model based on donations. God reveals to us that He is interested in us creating and prospering the work of our hands. He gives us a covenant promise that we are to create and prosper when we honor Him in the process. “And you shall remember the LORD your God, for it is He who gives you power to get wealth, that He may establish His covenant which He swore to your fathers, as it is this day” (Duet. 8:18). “I am the Lord your God who teaches you to profit, [note: the word profit here means “to gain, profit, benefit, avail”] who leads you in the way you should go. If only you had paid attention to my commandments! Then your well-being would have been like a river. And your righteousness like the waves of the sea” (Isaiah 48:17, 18).

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HERE IS A SAMPLING OF HOW

Why don’t we receive?

GOD GAVE MANY OF HIS LEADERS

Sometimes we labor for years before we get breakthroughs in our lives. Sometimes God allows us to continue to seek Him for the breakthrough. I believe God intentionally hides things so that we seek Him for the solutions (Job 34:29). He is building character in the process of seeking Him. Sometimes we have to experience the hard times so we can appreciate the good times. During the journey we are to seek Him with a whole heart. “I love those who love me, and those who seek me diligently will find me” (Proverbs 8:17).

ANSWERS TO THEIR PROBLEMS DAVID – received plans for the temple. PETER – was told by Jesus to cast his line on the other side of the boat–he caught 157 fish.

JACOB – received a dream to allow him to fund his family business and leave the employment of Laban.

Never Forget His Blessings

JOSEPH – received a dream and the interpretation, which allowed him to become the ruler of Egypt under Pharaoh.

One of God’s warnings to us is to never forget His blessings in our lives. “They soon forgot His works; they did not wait for His counsel, but lusted exceedingly in the wilderness, and tested God in the desert. And He gave them their request, but sent leanness into their soul” (Psalms 106:13-15). The people of Israel forget His goodness and faithfulness.

MOSES – was told the way to get water for the people was to speak to the rock.

NOAH – God gave him specific dimensions of the ark to build. JOSHUA – was told to walk around the wall at Jericho for seven times to gain victory.

God releases and entrusts to you in direct proportion to the character you have allowed Him to develop in you. If you have not gained a victory over Satan’s traps of performance, passion, position and possessions before you are elevated or prosperous, you will be an easy prey for Satan and his demons. Many leaders’ integrity is not strong enough to keep them at the top once the prosperity, fame and prestige hit them.

God is looking for partnerships He wants to give you ideas and inventions. But He also has some boundaries that are required for Him to release that next invention to you. He wants you to seek Him for the ideas and creativity. He wants you to give Him the credit. He wants you to rely completely on Him for all aspects of your work and calling. And He wants you to seek Him with all your heart.

God wants you to learn how to receive from Him in order to become a change agent in workplaces, cities and nations. And to receive your inheritance! The word inheritance is mentioned 237 times in the Bible. Evidently it is important to God, so it should be important to you.

“This is the word of the LORD to Zerubbabel: ‘Not by might nor by power, but by My Spirit,’ says the LORD of hosts” (Zechariah 4:6). “I will instruct you and teach you in the way you should go; I will counsel you and watch over you” (Ps 32:8). “And you will seek Me and find Me, when you search for Me with all your heart” (Jer 29:13).

God is waiting on His creation to step into the creativity that He placed inside of each of us. Why not ask him what He wants to create through you?

“The creation waits in eager expectation for the sons of God to be revealed.” - Romans 8:19

Hillman is Founder and President of Marketplace Leaders Ministries. He is also an internationally

recognized speaker, author, and consultant on the subject of faith at work. Hillman has written 12 books on faith and work

s ub j ects

a nd

daily

w o r k p l a ce

em a i l

d ev o ti o na l

enti tl ed

T GIF–Today

God

Fir s t.

For more information on Os and his ministry work, visit: www.MarketplaceLeaders.org

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God’s Gift Of Creativity

THANK YOU TO OUR

NETWORK OF STRATEGIC PARTNERSHIPS TM

Without you, TwoTen Magazine wouldn’t be possible. We are grateful for your contributions, your support, and your prayers. We can’t thank you enough, and we look forward to many more years of providing purpose, perspective, and perseverance to our readers. Learn more about joining our Network of Strategic Partnerships by visiting: www.TwoTenMag.com/Partnerships

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“

Watch, stand fast in the faith, be brave,

be strong. Let all that you do be done with love.” – 1 Corinthians 16:13-14

PERSEVERANCE “I do not think that there is any other

quality so essential to success of any kind as the quality of perseverance. It overcomes almost everything, even nature.” - John D. Rockefeller -

...meditate on these things.

CHRIS HOGAN ON LEADERSHIP 68

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The 3 P’s Of Being A Leader

EVERYBODY’S TALKING ABOUT LEADERSHIP THESE DAYS. Because of this topic’s popularity, you’ve probably heard a lot of high-level, theoretical definitions of leadership. There’s nothing wrong with that, but I want to give you some clear, practical steps it takes to be a better leader. When I think about the leaders I’ve had the opportunity to work with, the effective ones did three things really well. I call them the “3 P’s of Leadership.”

SO WHAT ARE THE THREE P’S OF LEADERSHIP?

1 Passion

When you’re passionate, you care about the end result. You care about the business, the customers, and your team. When someone doesn’t care about their job, it’s painfully obvious. When someone cares, they act in a way that shows you how much they care. Their words and actions are in unison—the video matches the audio, so to speak. A caring leader does things with a certain flair about themselves. Because, when you care about others, the focus is not on you as a leader—it’s on your team. Ask yourself, “Do I have passion? Does the passion show in my job?”

2 Purpose

When you have a purpose, you have clarity. As a leader, your goal should be to serve your team. You need to communicate the vision to your team and help them with the resources they need to reach it. When your team understands the vision, it’s time for you to lay out clear action steps to reach the destination. In other words, inspect what you expect. Throughout, stay informed and updated on the results your team is getting. Talk about their progress with them, including issues

Chris

Hogan

and possible solutions. Prepare your team for dealing with success and setbacks by helping them understand you know where to go and how to get there.

3 Protection

When you’re connected to your team, they feel protected, like they are in a safe place. They know that everyone is working together to achieve clear, measureable results—but not necessarily at all costs. Fear is crippling to a team. If they’re constantly worried about what their leader might say or do, then they will be timid and won’t perform at their highest level. As a leader, your goal is to help your team feel empowered, not timid. Make them feel safe talking to you about any issues. Allow your team to be themselves while also expecting them to perform. There’s nothing wrong with creating an environment in which each of those things exist together.

The Bottom Line: Take some time to review the 3 P’s and put them in your leadership playbook. When you make passion, purpose and protection obvious to your team, you will only lead them in one direction—up!

speaks all over the country at businesses, associations and colleges on money and

leadership. He also conducts on-site training sessions for organizations of all sizes. As a former All-American college football player and business owner, Chris understands that leadership is essential for the success of any team. You can follow Chris Hogan on Twitter at @ChrisHogan360 or check him out here: daveramsey.com/speakers/Chris-Hogan

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LEARNING TO WANT WHAT GOD WANTS BY BONNIE WURZBACHER

In my public speaking, I’ve often defined a “calling” as the confluence of the “Can Do,” the “Want To” and the “Led To” of your life—the intersection of your abilities, interests and discernment. Recently, my personal journey has led me to the inescapable conclusion that discerning God’s guidance is the most important aspect of our calling. My life has changed so rapidly, in profound and unexpected ways, that I can only surmise that I have somehow become a better and more willing listener to God. Accordingly, He has revealed His plans for me in clearer and more explicit terms than I have ever imagined. 70

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Learning To Want What God Wants

his is a story of my journey and how God’s hand has led and sustained me along the way. As background, I grew up as a “PK” (Pastor’s Kid) and the grandchild of Christian missionaries. I’m grateful that there has never been a moment when God was not real to me and that my “nurture” was such a blessing in my life. I was always the “save the world” child and grew up wanting to adopt a child of every race (much to my mother’s concern). Having graduated as a legacy of a seriously Christian college (Wheaton College), I used my education degree to teach in the Chicago public school system and assumed I would likely do so for a few years, then marry, raise a family and live a typical family life. But things took an unexpected turn and after five years of teaching, I found myself working in sales for The Coca-Cola Company. To my knowledge, I was the first person in my immediate family to go into business – actually quite devastating to my parents (as evidenced by their initial reaction to the news when they worriedly asked how they had failed me!). And I didn’t marry until I was 37. So much for my plan….clearly, God had another plan for me.

“

world. In fact, I began to write and speak about this beginning in 1998, advocating for the reality that ethical, sustainable business serves to build God’s kingdom here on earth, by creating the wealth, jobs and assets that can help lead people out of poverty. I came to believe that God needs His people not only in the minister’s robing rooms, but also in the courtrooms, classrooms, operating rooms and even in the boardrooms. My personal mission field became the global Coca-Cola system and the good it could do by advancing the economic well being of communities around the world. In 2010, the Company acquired its largest U.S. bottler, CocaCola Enterprises, and the massive reorganization and retooling of the business models created yet another opportunity for me. I was given the chance to help shape and launch Coca-Cola’s commitment to the United Nations Millennium Development Goals, to use their business model to enable the economic empowerment of five million women (and their families) in this decade. This 18-month assignment also took me directly to the qualifying age for early retirement (that’ll be my secret!) and the chance to shape a new “life after Coke”.

I came to believe that God needs His people not only in the minister’s robing rooms, but also in the courtrooms, classrooms, operating rooms and even in the boardrooms.”

Fast forwarding about 25 years, I had risen to become Senior Vice President, Global Customer Leadership at Coca-Cola. The skills that I had acquired through teaching had helped me transition well in sales, and the company had encouraged me to pursue (and paid for) my MBA. Through a wide variety of challenging and meaningful assignments, I had traveled the world (nearly 5 million miles) and gained a wide range of international experiences and relationships I could only begin to appreciate. My work centered on bringing diverse global partners together to work around common agendas and to grow our business. I interacted with, and learned to influence, our value chain with leaders from our customers, bottlers, division management and our own senior executives. While I certainly had my share of work challenges, I learned to be result-oriented, fair, tenacious and resilient–and to mentor others in navigating similar waters. All of this I enjoyed (the “want to”), while at the same time, I came to realize I was pretty good at it (the “can do”). I came to love Coca-Cola’s global business model and to understand, first-hand, the critical role of business in the

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This new chapter held great appeal. I was well established and somewhat sought after as a speaker and author. I served on the Board of Trustees of a wonderful theological seminary, was elected to the Board of a public company whose leadership I admired and respected, and was ordained as an Elder in a church that was making a powerful difference in the world for good and for God. My husband Steve and I were splitting time between two homes that we loved in Georgia and Texas. The blessings of a great marriage, friends and family were abundant, and I was even starting to see some positive signs in my oft-neglected golf game. I could easily say that things were working out just as I wanted. Then I learned that God had other plans for me–plans that He had been shaping in my life for many years. This was when World Vision came rushing into my life. World Vision is the world’s largest Christian humanitarian and development organization, making a huge difference in nearly 100 countries by tackling the core issues of poverty, justice and child endangerment. I love their self-description, “Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.” (I like to think of their work, as one of their TwoTen Magazine

leaders describes it, as “…putting the hand of the at-risk poor into the hand of the at-risk rich… so that both can be blessed.”)

When the right door does open, if we are in tune with God and abiding with Him, the impact is both powerful and convicting.

Shortly after my retirement from Coca-Cola, a World Vision leader, whom I knew, began recruiting me, assuring me that “Aslan is on the move!” Apparently, he was right. I had promised myself, as many mentors had urged, not to make any big decisions for at least one year. While a surprising and flattering array of opportunities had presented themselves, I did reach an agreement with World Vision US, based in Seattle, to consult part-time for one year on their gender equity programs and major donor strategies. I grew to love World Vision–both the work and the people.

Of the many ways He made His will clear to me (perhaps another article), let me share just three:

Six months later, I was contacted by a headhunter asking if I had ever heard of World Vision and if I would be interested in talking to them about a senior executive position with their International Global Centre. (I haven’t misspelled “centre” – the job, a new position as Chief Resource Development Officer, would be based in London.) London??!! That was not my plan, but the job description, competencies and experience required for the position were positively eerie–I thought that I was reading my own resume! One of the ways that I have learned to think of the “led to” aspect of a calling is to be watchful for the “open doors” and “closed doors” of the journey. I’m convinced that God will allow opportunities to arise, to help us make wise choices, and will close the doors that are not consistent with His will. This process gives us perspective and teaches us the serenity and patience to wait on His perfect timing and to surrender ourselves to trust fully in Him. He doesn’t make mistakes, and He doesn’t act in arbitrary ways–and He does so in His timing, not ours.

“

God sent his Holy Spirit

to deliver a message

that I needed to hear audibly

and unequivocally and

He did it through

this godly woman and at the perfect time.” 72

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During the course of the interview process, I attended World Vision’s “For Every Child” conference in Chicago. I invited a very accomplished Christian businesswoman, who I knew only slightly, to attend as my guest. To my surprise, she not only knew of World Vision: she also knew of the search underway. I confided to her my hesitancy to make such a massive change in the life that I loved, and she listened tenderly as a friend and promised to pray for me. Early the next morning, I received an email from her. Here, in part, is what she wrote: “I don’t think it was a coincidence that we connected yesterday. All week I felt God was asking me to pay attention–He wanted me to deliver a message . . . You mentioned that you are not sure that you want to get back into a full time endeavor. Were you the one He was preparing me for all week? So I asked this morning in my prayers . . . One thing kept surfacing–so I want to share it. It’s not what you want, it’s what He wants. I don’t know what He wants–but I did want to encourage you to seek that with all of your heart. And I am praying that He make His wishes clear to you. This passage came to mind: ‘Then he said to them all, “Whoever wants to be my disciple must deny themselves and take up their cross daily and follow me. For whoever wants to save their life will lose it, but whoever loses their life for me will save it.” Luke 9:23-24.’ This was a verse I had heard often, but hadn’t really understood until then. I don’t think our meeting was a coincidence either. God sent his Holy Spirit to deliver a message that I needed to hear audibly and unequivocally, and He did it through this godly woman and at the perfect time. Once my husband and I had decided to say yes to World Vision, the logistical changes in our lives were huge and daunting. We would be keeping our Georgia home, but selling the home that we had built and loved in Texas and establishing a London residence. Incredibly, our home and the large property it occupied, sold on the very first day it was offered. Even more amazing is that the couple that bought it intends to put it to a holy use as a retreat for missionaries and a place of study for Wycliffe Bible translators. The timing was perfect for them, too, after having sought a place for nearly five years. They told us of their prayerful conviction that God had led us to build and furnish this home precisely for them. We were overjoyed that all that we had done there would be used in such a missional and worshipful way. Learning To Want What God Wants

“

Then he said to them all: ‘Whoever wants to be my disciple

must deny themselves

and take up their cross daily and follow me. For whoever wants to save their life will lose it, but whoever loses

their life for me will save it.’”

– Luke 9:23-24

Still, no journey of this magnitude can be taken without its moments of doubt and despair. Although we found a lovely “f lat” and were able to complete the transaction and all the laborious details that went along with it, the adjustment just seemed overwhelming, especially an ocean away from friends and family. Driving on the “wrong” side of the road and the car was among the least of the barriers. Just as the isolation began to take on a critical mass, we learned that our next door neighbors, John and Dianne, were a couple that we had known and liked for nearly twenty years, also from Atlanta. Their travels had taken them far and wide, particularly over the last ten years, and we had lost touch. But the renewal of this friendship, their happiness in reconnecting with us, not to mention their willingness to “show us the ropes” of London living, could not have been more timely or received with more gratitude.

I really don’t know how doors fly open any wider than this. I do know that I’m watching for them more intentionally than I ever have. As I watch, I also abide. As I abide, I am full of assurance that God has placed me right where He wants me and that He has prepared me and promises to sustain me in doing the work that He wants to do through me. It’s a very good feeling, one that I would pray for every willing heart.

Bonnie Wurzbacher has held various executive and global leadership roles at The Coca-Cola Company in sales, marketing and management, rising to Senior Vice President, Global Customer & Channel Leadership. Bonnie is currently engaged as a Senior Advisor to World Vision, the largest Christian humanitarian organization in the world, working in over 100 countries to tackle the causes of poverty and injustice. She and her husband, Steve, have homes in Atlanta and Texas and one son, Daniel, who is married to the former Jessica Fry.

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100 MILLION BIBLES FOR THE WORLD YouVersion is Changing The Way We Engage With the Word

By: Jordan Raynor

For a year now, Iâ&#x20AC;&#x2122;ve been writing this column on what technology trends you as a Christian business leader should know about. This quarter, I decided to take a deep dive into one of my favorite technology products, and one that I assume many of our readers use on a daily basis: YouVersion, or as itâ&#x20AC;&#x2122;s more commonly known, the Bible App. The Bible App is a free mobile Bible that can be installed on almost any smartphone or tablet. On July 7, 2013 the app hit its 100 millionth download. I recently sat down with Bobby Gruenewald, Pastor and Innovation Leader at LifeChurch.tv and a founder of YouVersion, to talk about the significance of the 100 million milestone, innovation in The Church, and how this organization is using technology to impact the world for Christ.

4th Quarter

100 Million Bibles For The World

TwoTen YouVersion is one of my favorite apps. I use it for my quiet time every morning. But for those who don’t, what’s your pitch? Why is YouVersion a better Bible engagement experience than my printed Bible?

Bobby Gruenewald When we first got started, we didn’t have a mobile app – we started with a website. We thought that the website would help us engage with Scripture more, but the reality was that it didn’t change the way we engaged with the Bible. We were almost ready to shut YouVersion down when we decided to try it as a mobile website in early 2008. I think we were on Blackberrys at the time.

“

When we

hit 100 million downloads, there was a brief moment

of celebration, but a sense

that this is simply

a foundation to build on.”

- Bobby Gruenewald

TwoTen Oh, wow.

Bobby Gruenewald Yeah, exactly. But very naturally, we engaged with the

TwoTen How is YouVersion different from other ministries at LifeChurch.tv?

Bible more often and more consistently. The main thing that changed was the proximity of the Bible to our lives. We carry these devices with us all day, all night, and that makes a difference in terms of engagement.

TwoTen

Bobby Gruenewald The only thing that makes YouVersion unique from other ministries of LifeChurch.tv is the fact that there are outside donors that give specifically to YouVersion to accelerate the growth of the app.

Is there any feature of the Bible App that you guys have created that just isn’t possible with a printed Bible?

Bobby Gruenewald

TwoTen You guys just hit your 100 millionth download of the Bible App. What was going through your mind the moment you hit the 100 millionth download?

The ability to easily share a piece of Scripture with a few taps of your finger. You can’t replicate that experience with a printed Bible.

Bobby Gruenewald My first thought was that I might actually miss it.

TwoTen

Everyone was distracting me and I was worried I might be

YouVersion basically runs as a start-up within

The concept of 100 million downloads was ridiculous

LifeChurch.tv. That’s interesting and seemingly rare. How does that work? Are there culture clashes between “startup-world” and “church world”?

Bobby Gruenewald

looking away when the counter rolled over to 100 million. when we first got started. If someone had told me that we would hit 100 million downloads someday, I would have said, “I really don’t believe it.” I wish I could say I had the faith to believe that at the time. My faith–our faith as a ministry–has been strengthened by this experience.

YouVersion is a ministry of LifeChurch.tv and it’s always

Our faith has grown to believe this is only the beginning

been that way. We set it up that way with intention.

of what God will do through YouVersion. The potential

LifeChurch.tv is unique in that there’s quite a bit of start-

market for YouVersion is much much greater than 100

up culture amongst the church staff. The same types of

million downloads. When we hit 100 million downloads,

things I learned as an entrepreneur in start-ups played out

there was a brief moment of celebration, but a sense that

really well when I joined the church as a pastor.

this is simply a foundation to build on.

TwoTenMagazine.com

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The YouVersion team is changing the world by continually shaping and strengthening the YouVersion Bible App into a revolutionary technology tool to help people engage with the Bible all around the globe.

TwoTen How do you see YouVersion evolving from 100-200

Bobby Gruenewald is the Innovation Leader at LifeChurch.tv and leads the YouVersion team. He is passionate about exploring new ideas and finding practical ways to leverage them for the global church.

million downloads?

TwoTen

Bobby Gruenewald Something we have been working on for quite some

Aside from YouVersion, what other innovative uses of

time, which you will see in the next major release, is the

technology have you led at LifeChurch.tv?

ability to experience the Bible in the context of trusted relationships. Right now, the Bible App is very much a

Bobby Gruenewald

personal app. Going forward, we will create a private

One thing we are really focused on is the church online

social network that’s focused on the Bible, that will be

platform (churchonlineplatform.com). This was designed

intentionally designed to force you to select a small group

from the ground up to be helpful for churches. There are

of people you are actually friends with. You will have

4,000 churches using the platform. Another thing we are

the opportunity to follow the activity of your friends: the

working on, that we have yet to release, is technology

bookmarks they make, the notes they post, etc.

that helps with the giving transaction experience in churches. The user experience is far too complicated

TwoTen

for most church giving. You can make the case that The

It’s sort of an activity stream of Bible

Church (capital C emphasized) is the largest non-profit

engagement.

in the world. There’s no reason why innovation shouldn’t come from within The Church, especially with regard to giving. We should be the leaders in that space.

Bobby Gruenewald Exactly. We believe it will drive more of a viral effect for the growth of the app. More importantly, we believe

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it will create more of a vortex effect for engagement. By

Any predictions on when we might see one billion

seeing that your friend is reading their Bible every day,

digital Bibles downloaded?

we believe you will be more inspired to do the same.

Bobby Gruenewald The first time we ever went public with a download goal was the 100 million milestone. We are careful not to make predictions past one year out. I can tell you that I don’t see the billionth download this year.

To download the Bible App on your smartphone or tablet, visit bible.com/app or search “YouVersion” in the app store. For more information on LifeChurch.tv, visit: www.lifechurch.tv Jordan Raynor is a digital strategist who has spent his career solving real problems in government, politics and business through technology. Jordan is a Co-founder of Citizinvestor and a Co-founder of Digital Doulos.

4th Quarter

100 Million Bibles For The World

We review a few noteworthy books and offer up our own opinion.

Transformation: Change The Marketplace And You Change The World

by: Ed Silvoso

God loves us and has a unique blueprint for our life–but it’s up to us to find it and live it out. Mingling contemporary stories and biblical anecdotes with practical advice, Silvoso shows how God intervenes in human affairs today to transform people and nations. He also shares five critical paradigms for transformation that are pivotal for change: •

Discipling Nations

•

Reclaiming the Marketplace

•

Looking at Work as Worship

•

Becoming Salt and Light

•

Eliminating Poverty

In Transformation, readers will find extraordinary stories about the power of God working through those who discovered their specific purpose. Then, they’ll be challenged to transform themselves and, by doing so, to transform their families, schools, businesses and nations. Silvoso encourages readers to aim high, knowing that God has entrusted them with great things. “God sees you as a nation transformer,” says Silvoso. He has faith in you!

Learn more about Transformation

4th Quarter

transformourworld.org Quarterly Review

Leading With Honor:

Leadership Lessons From The Hanoi Hilton

by: Lee Ellis

How were American leaders in the brutal POW camps of North Vietnam able to inspire their followers for five, six, seven, and even eight years to remain committed to the mission, work as a team, resist a cruel enemy, and return home with honor? In this powerful and practical book, Lee Ellis, a former Air Force pilot, talks candidly about the five and a half years he spent as a prisoner of war in Hanoi and describes the fourteen key leadership principles he saw in action and experienced. Now, as a successful executive coach and corporate consultant, he teaches these crucible-tested principles to leaders of Fortune 500 companies, healthcare executives, small business owners, and entrepreneurs. In Leading with Honor: Leadership Lessons from the Hanoi Hilton, you will learn: •

Courageous lessons from POW leaders facing torture in the crucible of captivity.

•

How successful teams are applying these same lessons and principles.

•

How to implement these lessons using the Coaching sessions provided in each chapter.

Learn more about Leading With Honor

TwoTenMagazine.com

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Hope Unseen by: Captain Scotty Smiley & Doug Crandall

Hope Unseen is much more than a war story, or a story of faith, or a feel-good inspirational tale. The incredible true story of Captain Scotty Smiley, the U.S. Army’s first blind active-duty officer, the book is candid, humble, and decidedly upbeat, despite the at-times bleak subject matter. Through transparent personal anecdotes and selfdeprecating humor, Smiley communicates time and again one central message–hope is stronger than any of life’s obstacles. Smiley’s story is tragic: in April 2005, a suicide bomber blew up the Stryker armored vehicle he was driving outside Mosul, Iraq. Shrapnel from the blast pierced Smiley’s head, destroying his left eye and severing the optical nerve in his right eye. In an instant, Smiley changed from a promising, 20-something military officer with a bright future to a man whose life would never be the same. But, as Smiley emphasizes in Hope Unseen, that’s not the end of the story. While the book touches on his life before the Army, the bulk of the story deals with his recovery from his wounds, which included the aftermath of undergoing a craniotomy–a surgical procedure which removed the front left quarter of his skull to relieve swelling. Smiley recounts three constants during each of these phases of his recovery: his wife Tiffany, his core of friends and his faith. At first, Smiley struggled to come to grips with his injury. “I resented the theft of my dreams – my hopes of becoming a Fortune 500 CEO, or a Delta Force operator, or a four star general. Instead, I was a grown man who needed help walking across the street … I wanted to scream, but all I could do was cry.” Through all the ups and downs, the goal is transparency, which makes for a compelling read. The resulting truths are profound. It’s not so much Smiley’s successes – among them climbing Mount Rainier, earning an M.B.A. from Duke University, and teaching at West Point–that are most instructive. It’s the way he has rallied around his faith under circumstances which drove him to the brink of despair. Nicknamed “The Oak” by his military buddies, Smiley shares the periods of his life where he ran from that moniker, but ultimately how he chose to persevere and choose hope, as the book’s title suggests. Whether the reader comes to Hope Unseen with a military or a civilian background, whether as a follower of Christ or not, or whether as someone familiar with Scott Smiley or not, the story told is gripping and honest at every turn. It will demand readers examine their own life and see how trust and hope could play a greater role. While so many books bill themselves as “inspirational,” this book truly earns that label.

Learn more about Hope Unseen

4th Quarter

hopeunseen.com

Quarterly Quarterly Review Review

Workplace Grace:

Becoming A Spiritual Influence At Work

by: Bill Peel & Walt Larimore

Workplace Grace: Becoming a Spiritual Influence at Work, systematically outlines a genuine approach to implement authentic workplace evangelism. The book chronicles how Jesus and the early Christians focused on reaching people with the gospel message in the marketplace (bakeries, shops, barracks and town-centers) of the first century. The incredible collaboration of Dr. Walt Larimore and William Carr Peel provides the reader with a solid framework to understand accessible stories of culture transformation in a variety of real businesses. They compare evangelism to an agrarian, three-step metaphor of cultivating, planting and harvesting. Cultivating a personal relationship with a colleague or client takes time before one can plant biblical seeds of Godâ&#x20AC;&#x2122;s truth. The outcome of this level of obedience and investment may produce the eventual harvest of eternal life. Workplace Grace contains several well designed and compelling charts, diagrams and processes. These illustrations aim to spur the reader toward a process of regularly and publicaly sharing their faith. The authors ultimately reinforce that the bottom-line to being an effective witness for Christ in the workplace starts with prayer and simply communicating the gospel message by executing common courtesies and consistently uplifting those we have the honor to serve. Currently living in Colorado Springs, Colorado, Dr. Walt Larimore of is one of Americaâ&#x20AC;&#x2122;s best-known family physicians. Over the course of his nearly thirty-year medical career, he has written or co-written over twenty books. Bill Peel lives in Dallas, Texas and is the founding Executive Director of The Center for Faith & Work at LeTourneau University. For thirty years, he has coached thousands of men and women to understand their calling and grasp their workâ&#x20AC;&#x2122;s importance to God. Bill and Walt previously collaborated and co-wrote the highly acclaimed continuing medical education course, Saline Solution, and taught healthcare professionals worldwide to effectively speak about faith issues with their patients.

Learn more about Workplace Grace

TwoTenMagazine.com

centerforfaithandwork.com/resources/workplace-grace

TwoTen Magazine

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