WORK LIFE We put together a drive-through visitation for a special Memorial Day for our families. No hugs and kisses, but plenty of waves and shouts of “I love you” could be heard. One family brought a new grandbaby for their mother to see. The residents were elated to see their loved ones and we were extremely proud to provide them the opportunity.
— Roderick Watkins (HCM 2014), Administrator, Schmidt Wallace Health Care, Alabaster, AL
The first laboratory-confirmed COVID-19 case was diagnosed at one of our urgent care clinics in Snohomish County, Washington. Almost overnight, it felt like we were able to shift focus from growing and optimizing our operations to all hands on deck to protect our patients and Caregivers. Overall, COVID-19 has not only changed the operations of our team (such as working from home) but has also been the catalyst to move our urgent care clinics forward from a technology side (more virtual patients) and with design/workflows.
— Blake Bishop, MBA (HCM 2012), Urgent Care, Growth and
Innovation Program Manager, Providence Ambulatory Care Network, Seattle, WA
If you are ever in a crisis or disaster, you want Dr. Sarah Nafziger (MSHA Class E53) to be on your side. As an emergency physician and co-chair of UAB’s Emergency Management Committee, Nafziger is one of the leaders coordinating UAB Hospital’s COVID-19 response. As an Emergency Department physician, she is helping to coordinate clinical protocols to keep patients and staff safe. She is a trusted voice in the medical community, and she often speaks on behalf of UAB Hospital related to emergency response, communicable disease, and disaster-preparedness. This is our new reality now, and doing these things can help stop and slow the spread. I know we get tired of hearing the best practices mantra but, this is not just another type of flu.
— Dr. Sarah Nafziger (MSHA Class E53), Medical Director of Employee
Health at UAB Hospital, Physician Advisor to the UAB Center for Patient Flow
uab.edu/hsa
9
