BUSINESS & MANAGEMENT

Leadership & Management

For more information call (310) 206-4271 or email bamcertificate@uclaextension.edu

For more information call (310) 206-2714 or email industrysegementprograms@uclaextension.edu

Digital Transformation

NEW MGMT X 494.4 Managing

2.0 units

Organizational Transformation

As traditional methods of managing change and technology integration are being disrupted, the impact of digital on organizations can create dysfunction and frustration. In this course, you’ll learn why digital transformation must involve new alignments of marketing, customer relations, HR, production, purchasing, accounting, finance, and other strategically important daily operational jobs.

Reg# 393138

Fee: $475

No refund after TBD

A Remote Date and Time TBA

Instructor to be announced

MGMT X 408.805

Capstone: Building the Preparedness Plan

4.0 units

In this capstone course, students build at least one module of a preparedness plan each week utilizing lessons learned in the previous five courses (subject to instructor approval of the organization, agency, or company). Those who are employed may wish to recommend their employer as the subject case. Students may also select a company or agency for which a substantial amount of public data is available, such as publicly traded corporations who file detailed annual reports. Prerequisite(s): Successful completion of the other five required courses in the Emergency Management and Homeland Security Program.

Reg# 392185

Fee: $855

No refund after 30 June.

M Online 11 mtgs

June 26-Sept. 11

Enrollment limited; early enrollment recommended. Visitors not permitted. 7 & Lauren Stienstra MSc, CEM, deputy coordinator, Arlington County Office of Emergency Management, UCLA EH&S/Office of Emergency Management

MGMT X 408.806

Internship in Emergency and Risk Management

4.0 units

This internship which may be taken as a substitute for MGMT X 408.805 Capstone: Building the Preparedness Plan provides practical experience and application of the knowledge and skills learned in the previous courses. Emergency Management and Homeland Security Certificate students intern for a minimum of 120 hours with sponsoring companies, businesses, and organizations who have no obligation to provide compensation. Internship projects may include, but are not limited to, assisting in preparedness plan development, client communications support, community preparedness, and research.

Prerequisite(s): Students must be officially enrolled in either the Enterprise Risk Management Certificate or the Emergency Management & Homeland Security Certificate and have successfully completed the other five required courses with a GPA of 3.0 or better.

Reg# 392186

Fee: $855

No refund after 7 July.

Independent Study/Internship

June 26-Sept. 10

International students who wish to pursue paid internships must contact the International Student Office at (310) 825-9351 to confirm eligibility.

Web enrollments require the submission of an initial application one week before the quarter begins. An advisor will contact you after initial application review.

Visitors not permitted. Restricted course. 7 Lauren Stienstra, MSc, CEM, deputy coordinator, Arlington County Office of Emergency Management, UCLA EH&S/Office of Emergency Management

Enterprise Risk Management

For more information call (310) 206-4271 or email bamcertificate@ uclaextension.edu.

MGMAnnounceT 736.2

Enterprise Risk Management Program Information Session

Discover opportunities to broaden your Enterprise Risk Management (ERM) knowledge and expand your career choices. What is Enterprise Risk Management (ERM)? It is a strategic business discipline applied across an organization and it supports deliberation and action in efficiently utilizing limited resources to manage the risks affecting an organization’s strategy and objectives. Join us as a panel of presenters provides an overview of UCLA Extension’s ERM Certificate Program and discusses how the program aligns with and prepares students to earn the RIMS Certified Risk Management Professional Certification (RIMS-CRMP). The RIMS-CRMP is a highly regarded industry certification that validates a candidate’s education and experience and demonstrates that they can successfully manage risk and create value for organizations.

Reg# 392177

Fee: $0

A Remote 1 mtg

Thursday, 11am-12pm, Aug. 17

Remote Classroom

Carrie Frandsen, MBA, ARM-E, RIMS-CRMP

Carol Williams

General Business Studies

MGMT 891.02

Business Ethics

0.6 CEUs

We face an increasing number of ethical issues in the business world and in our personal lives. The business scandals of recent years have highlighted the importance of ethical behavior in the business environment. For CEOs and all business professionals, a solid ethical foundation must be the basis from which one builds a business career. This seminar covers the elements necessary to make ethical decisions by defining the key definitions, issues, and theories of business ethics. Through class discussions and case studies, students explore the theoretical foundations of business ethics and learn how to develop an ability to recognize and address ethical questions. Students leave the seminar with a better understanding of the challenges of ethical business practices.

Reg# 392181

Fee: $275

No refund after 21 July.

M Online

July 17-30

Select “CEU (appears on transcript)” as the credit and grading preference to have this course applied toward a certificate program’s ethics requirement (if applicable).

Enrollment limited. 7

Amy Haug, MA, Human Resources division manager, City of Diamond Bar

Reg# 392183

Fee: $275

No refund after 4 Aug.

X

In-Person

1 mtg

Saturday, 9am-5pm, Aug. 5

UCLA Extension Lindbrook Center: 10920 Lindbrook Dr. Select “CEU (appears on transcript)” as the credit and grading preference to have this course applied toward a certificate program’s ethics requirement (if applicable).

Enrollment limited; early enrollment advised. 7

Sean Shahverdian, BA, MBA, Certified Fraud Examiner (CFE) and Retirement Plans Associate (RPA)

Reg# 392182

Fee: $275

No refund after 18 Aug.

M Online

Aug. 14-27

Select “CEU (appears on transcript)” as the credit and grading preference to have this course applied toward a certificate program’s ethics requirement (if applicable).

Enrollment limited; early enrollment advised. 7

Laura Jacobus JD

MGMT 859.8

Coaching and Mentoring Employees

0.6 CEUs

Managers and supervisors play a key role in coaching all types of employees in all kinds of situations, but few have had formal training in the process or understand the benefits. Coaching (and mentoring) suggests a supportive/collaborative approach rather than a directing or controlling approach. For many employees, this may be the most effective way to boost performance, harness competitive energy, or defuse problems. This seminar introduces the basic elements of coaching and mentoring, discusses the appropriateness and benefits of each approach, and provides specific application techniques for a variety of personality types and work circumstances.

Reg# 392390

Fee: $275

No refund after 13 July.

X In-Person

1 mtg

Friday, 9am-4pm, July 14

UCLA Extension Gayley Center: 1145 Gayley Ave. Enrollment limited; early enrollment advised. 7

Instructor to be announced

MGMT X 190

Management Theory, Policy, and Process

4.0 units

This course presents the theory and application of managerial functions; the processes of planning, organizing, leading, and controlling in a wide variety of organizational settings; and how the management of people and resources can accomplish organizational goals. Systems theory, contingency approaches, and socio-technical systems are used to explain managerial problem solving and decision making in organizational contexts and a global environment. Other topics include motivation and participation, leadership and communication, management information systems, human resources management, management of technology, managerial ethics, and other contemporary management issues. c

Reg# 392391

Fee: $895

No refund after 14 Aug.

X In-Person

11 mtgs

Tuesday, Thursday, 9am-12pm, Aug. 8-Sept. 12

UCLA:Dodd Hall

Enrollment limited; early enrollment advised. 7

Steve Keleman , EdD, performance improvement, Keleman & Associates

Harriet Cohen MEd, president, Training Solutions

Communication Skills

For more information call (310) 206-2714 or email industrysegementprograms@uclaextension.edu.

COMCTN X 482.7

The Dynamics of Interpersonal Communication

4.0 units

In today’s fast-paced, highly competitive business world, it is more important than ever to recognize and study the significant role communication plays in our business lives. How well we communicate greatly determines the success of our performance on the job and our level of personal job satisfaction. This course is designed for individuals at all levels in all types of businesses who desire to polish and/or develop additional communication skills in formal and informal settings. Participants explore conflict resolution, giving/receiving criticism, defensive communication, assertiveness, focused listening, nonverbal communication, self-esteem, team building and delegating work, empowerment, small-group dynamics, management and sales strategies, customer service, problem-solving and negotiation, intercultural communication, interviewing, and power and authority.

Reg# 392422

Fee: $855

No refund after 21 June.

X In-Person

11 mtgs

Wednesday, 7-10pm, June 28-Sept. 6

UCLA Extension Gayley Center: 1145 Gayley Ave.

Joseph P. Reynolds, BA, MDiv/STM, director, JPR Communication

Mgmt X 109

Business Communications

4.0 units

Communication, whatever method used, needs to inform. In the business environment, writing clear, concise, and comprehensible copy is critical to success. In this course, learn techniques for clarifying purpose, understanding readers, and organizing ideas. Through in-class writing exercises, you practice proven strategies for overcoming writer’s block and creating concise, appropriate, and grammatically correct work. Practice exercises include editing and writing letters, memos, reports, email messages, summaries, resumes, and cover letters. Additionally, you learn vocabulary development, correct grammar and punctuation, techniques for reducing writing time, and proofreading. c

Reg# 392423

Fee: $855

No refund after 9 July.

❍ Hybrid (In-Person)

10 mtgs

Monday, 6:30-8:30pm, June 26; July 10-Aug. 28; Sept. 11

UCLA Extension Gayley Center: 1145 Gayley Ave.

Online July 3-9 7

Robert Villanueva, MBA; senior manager.

MGMT X 482.202

Organizational Communication

4.0 units

Designed to give you the knowledge and skills necessary to lead and communicate in today’s highly diverse workplace, this course provides the most current approaches to communicating and motivating employees with culturally different expectations. The course covers improved interpersonal relationships, team productivity, and overall customer service. You also learn innovative practices specifically geared to today’s highly diverse workplace to resolve conflict. Maximize your leadership and communication skills and be ready to apply them immediately in the workplace and your personal life.

Reg# 392392

Fee: $855

No refund after 30 June.

M Online June 26-Sept. 10

Enrollment limited; early enrollment advised. 7 & Steve Horowitz , PhD, management consultant, New Freedom Communications

MGMT X 490.996

Leadership Communication Strategies

4.0 units

This course is designed to improve interpersonal behaviors and communication skills for those in leadership roles with the goal of improving relationships, productivity, and the quality of work. Topics include a review of basic communication skills such as listening, self-disclosure, and methods of expression; more advanced skills such as nonverbal communication, influencing behaviors, addressing hidden agendas, and male/female communication in the workplace; conflict management skills; assertiveness; and responding to criticism.

Reg# 392393

Fee: $855

No refund after 17 July.

X In-Person 11 mtgs

Tuesday, 6:30-9:30pm, June 27; July 11-Sept. 12

UCLA Extension Lindbrook Center: 10920 Lindbrook Dr. Enrollment limited; early enrollment advised. 7 Robert Villanueva, MBA; senior manager.