Quester
UD Aftermarket for extra mile support
Going the Extra Mile
Reduce your cost of ownership, every step of the way The Quester is made to maximize your transport efficiency, while minimising your total cost of ownership. Securing a reliable and sustainable operation is about making the right choice to secure fuel efficiency, uptime, longer service intervals and making sure your truck always runs in optimum condition. And you get what you pay for. So make sure you get true value in return. Like the Quester, with UD extra mile support.
Average fuel cost
Cost of ownership*
30–40%
Other
Average maintenance cost
5–6% Big saver – reduce fuel consumption Fuel is the biggest share of your cost of ownership. With our services such as fuel coaching, advanced telematics and driver training we can help you minimise your fuel cost and save money.
Small investment – big impact on uptime Quality maintenance is a small investment with a big upside. It’s only 5–6% of your total ownership cost, but the best way to secure uptime, minimise workshop visits and guarantee customer deliveries.
*The example of average cost distribution is based on UD Trucks internal study. Figures may vary depending on your operational conditions.
2
3
Run longer and save more with Quester
UD Genuine Parts
means fewer stops for service at the workshop, reduced maintenance cost
A genuine cost saver
and impressively low cost per kilometre. But even more importantly, it helps
Using high-quality UD Genuine Parts is a key factor in reducing your
you maximise uptime. What you get is more time on the road to make
total cost of ownership. They are designed to last for longer service
revenue and enhance productivity for a profitable operation.
intervals, which in turn reduce the cost per kilometre. Long intervals
A truck belongs on the road. That is why the Quester is designed for long service intervals, up to 50,000 km depending on truck application. This
also result in fewer stops for maintenance, which ultimately means
Long service intervals – fewer stops and reduced cost
your Quester will stay where it belongs – on the road. Uptime is quality time When using UD Genuine Parts you know you get exactly the right performance and fit for each vehicle. They are specially designed and tested to ensure the highest possible level of reliability and durability. Allowing you to maximize uptime, keep your delivery promises, and not least, cut your costs. It's a genuine assurance that will keep your business running.
Service interval comparison Example annual milage: 100,000 km
Quester with 8 liter engine Service interval: 50,000 km Equipped with 1 Oil filter Engine Oil: 20 liter
Stops for maintenance: 2 Oil filters: 2 Engine oil: 40 liters
Alternative brand Service interval: 20,000 km Equipped with 1 Oil filter Engine Oil: 20 liter
Stops for maintenance: 5 Oil filters: 5 Engine oil: 100 liters
Graphic example for illustration only. Specific make, model and application may vary.
Five key elements to lower your cost of ownership
3 31 UD Genuine Parts
4
!
UD Genuine Service and Service planning
UD Service Agreement
UD Driver Training
UD Telematics
5
UD Genuine Service
Quality service by passionate people
UD Service Agreements
Improve your truck’s life cycle profitability Let our UD Trucks workshops take care of your truck, so you can focus on your core business. By signing a UD Service Agreement you secure that your truck always is running at full capacity. You also make the most of the essential expertise and quality of UD Genuine Service and UD Genuine Parts. By starting this journey with UD Trucks, you get the best of our aftermarket support and maximize the benefits of your investment.
Long-term cost-cutting is dependent on having proper service right from the start. That is why UD Genuine Service is performed by authorized UD Trucks workshops that have access to the most up-to-date UD Trucks tools, UD Trucks diagnostic equipment and the product quality and availability of UD Genuine Parts. All to ensure you get exactly the service and maintenance you need for
More hours on the road
Better service in less time
Know your cost from day one!
your vehicle, as convenient and cost efficient as possible
To maximize your revenues, you need your UD truck to support your operations. That’s why we set up a personalized and optimized service schedule. By basing the service efforts on actual business needs, UD Trucks helps you to optimize your uptime.
With UD Service Agreements, you can relax. Your UD truck will always be taken care by UD Trucks service technicians. You get optimal service intervals and UD Genuine Parts with high dependability. You can leave our workshop focused on your core business!
The UD Service Agreements helps you to manage your maintenance budget. It couldn’t be easier. You pay a limited amount on regular basis, while we take care of the service scheduling and costs.
Improved life cycle profitability
Convenient cost control
UD Service Agreements will ensure that your truck is maintained according to the highest UD Trucks standards. A well-serviced truck is more fuel efficient, which will decrease your transportation costs. With continuous support secured, you will also maximize the resale value of your Quon or Condor.
Partnering with UD Trucks reduces your administrative duties. We secure that your truck is serviced on time while keeping costs under control with full transparency for you. You can stay concentrated on your business operations.
for your operation. Tailored service for your truck With UD Trucks service planning, you get an individual service plan based on your actual operation. This means we’ll ensure your truck gets exactly the right level of service at the right time. No more, no less. In addition, knowing exactly when it’s time for service helps you to plan ahead and optimize your operation.
Global UD service network to keep your wheels turning With our worldwide service network, you’re never far away from skilled UD Trucks service technicians. Always ready to help you and ensure the support you need to keep your wheels turning, from the correct level of preventive maintenance to immediate parts availability through our global UD Trucks distribution network.
6
7
UD Driver Training
UD Telematics Services
Enhance efficiency save up to 10%*
We assist you to run more efficiently
With UD Driver Training you can reduce fuel cost, increase productivity and
Selected Questers are equipped with telematics hardware – a wireless
improve safety. Our expert trainers can teach even your most experienced
two-way communication tool that enables UD Trucks and our workshops to
drivers how to fine-tune their driving style to drive more efficiently. Improving
collect real-time data from the truck while it is out on the road. This allows
driver performance, with combined training and continuous follow-up, will
us to support you with a range of quick, efficient and flexible services based
make a great contribution in securing an overall low cost of ownership.
on your truck's precise real-time needs.
Reduce your biggest fleet costs Costs keep rising, but rates aren’t keeping up. Proper training is an effective way to reduce the cost side of the equation. Driver training in combination with a fuel coach system can save you up to 10%.
Fuel Utilization – improve fuel efficiency With the help of an easy-to use on-line analysis “Fleet Portal” website you can get a better understanding of the fuel usage in your fleet, allowing your to significantly improve fuel efficiency. For example by analyzing the fuel consumption of each vehicle and driver during a certain period.
Get the most out of your trucks and drivers • Improved driver productivity • Less downtime • Lower maintenance costs • Reduced fuel consumption • Higher resale value • Increased driver safety • Increased employee satisfaction and loyalty
Fuel Loss Alert – securing your fuel management If the fuel consumption in a truck is decreasing unusually fast, you will get an immediate e-mail alert and report. This gives you important data, allowing for a much more secure fuel management of the truck.
* This figure is based on data produced during our tests.
UD Driver Training is available in selected markets.
Track and Trace – stay in control of your fleet Keep track of every vehicle in your fleet, with current location as well as the vehicle’s running history. This allows you to give a cargo owner the exact location of a truck and the expected arrival time. In case of an unplanned stop, you can immediately send a substitute vehicle to the location to pick up the cargo and still deliver on time. In addition, you can analyze the driving route and evaluate if there is a more efficient way.
8
Telematic based offers are subject to availability. Available in selected markets. Contact your nearest authorized UD Trucks dealer to find out more about offers on your market.
9
Moving your business the extra mile At UD Trucks we have a passion for Ultimate Dependability. To always run the extra mile in everything we do. We leave nothing to chance, making sure you get an optimal transport solution for your business. Allowing you to go the extra distance. As your business partner, we are fully committed to offering you a total solution. Our complete UD extra mile aftermarket support delivers quality and value, making sure your truck always runs in optimum condition. It’s the foundation for superior uptime, low ownership cost and prosperous business. Enjoy total peace of mind throughout your vehicle’s life cycle; focusing on you business while we take car of the rest.
10
11
Article number: 201306VB-5001. Printed in Xxxxx (country). © Copyright UD Trucks 2013. All rights reserved. Please note that equipment shown may be optional and may vary from one country to another. We retain the right to alter product specifications without prior notification.
1-1, Ageo-shi, Saitama 362-8523, Japan udtrucks.com