RF Global Solutions……………………………94 RF Support

RF Support provides an excellent cross platform service on all RF generators and matching networks used in the plasma processing industries.

We are able to offer a one stop Telephone 01355 227 228 solution to all your RF needs. Repairing several different OEM's Email service@rfsupport.com equipment, including Applied Materials, LAM, Mattson, Matrix, Tegal, Website www.rfsupport.com Advanced Energy, ENI, Comdel and Trazar to name a few. Helping to reduce the numbers of individual vendors the engineer or even purchasing have to deal with. Processes are all designed around ISO9001 ensuring you have complete confidence in each repair. Our excellent reliability record is constantly being monitored to maintain standards. We offer full traceability of your equipment from delivery to us through the repair process and back to your stores. All this provided 24hrs via your Customer Zone web portal. Repairs are all fully backed with a RTB warranty which is one of the best in the industry and can be configured to suit individual fab requirements. RF Support was established in 2003 to be the leading RF Repair centre for semiconductor plants worldwide. We recognised that the fabs were being forced to examine costs in order to survive. This led us to establish a total quality approach. It is acknowledged that the major cost involved in unplanned RF equipment failure is not the actual repair cost it is firmly with lost wafer processing time. To that end we set in motion a quality system to significantly improve the reliability of this equipment. It is much more cost effective to have highly reliable high quality repairs. We set out to achieve this while continuing to trim all margins to ensure our customers can maintain their cost effectiveness. A number of different strategies have been implemented.

Targeting ISO9001:2000 designed processes Quality Improvement Program and arguably the most fundamental - Fine attention to detail

CONSULTANCY SERVICES - EQUIPMENT SALES & REFURBISHMENT - EQUIPMENT SPARES, INSTRUMENTATION & CONSUMABLES - EQUIPMENT SUPPORT SERVICES - OUTSOURCED CLEANROOM SERVICES (STAFF, PROCESSES) - RF RELATED SERVICES - VACUUM RELATED EQUIPMENT & SERVICES