WE’RE LISTENING REVISED 11/17/2020
We’re Listening Dear Students, During the past few weeks, I have met with various student groups including residence hall directors, recognized student organization leaders, and an open forum for students led by the Undergraduate Student Government Association (USGA), to hear how students are faring during the fall semester. I listened to students’ concerns and challenges brought on, or exacerbated by, COVID-19. I was impressed with the high level of our discussions, and am grateful for your candor and commitment to our University of New Haven community. The information gathered during those meetings helped us understand the stress and fatigue that many of you are experiencing. That, coupled with our recent uptick in COVID+ cases, contributed to the decision to temporarily pause in-person classes, beginning October 13 and continuing until October 26, and to implement a “Re-Charge Day” on October 14 when all classes were cancelled. This suggestion was made by the USGA during our conversation, and I am pleased that we will be offering a second “Re-Charge Day” that will be held on Election Day, November 3. Several additional topics in the areas of academic affairs, student life, diversity and inclusion, and safety measures and guidelines surrounding COVID-19 were raised during our conversations, and I asked the University’s leadership team to address many of them. I am pleased to share with you some answers and perspectives regarding the topics raised and questions posed. Please take some time to read them here. I look forward to continuing our dialogue and we will continue to refresh this digital document with new updates.
Steven H. Kaplan, Ph.D.
Lorenzo M. Boyd, Ph.D.
Gregory Eichhorn, MBA
President
Vice President for Diversity and Inclusion and Chief Diversity Officer
Vice President for Enrollment and Student Success
Mario Thomas Gaboury, J.D., Ph.D.
Jean Husted, M.A., MBA
Caroline V. Koziatek, MBA
Vice President and Chief of Staff
Vice President of Human Resources, Title IX Coordinator and Diversity Officer
Ron Quagliani, M.S.
Ophelie Rowe-Allen, Ed.D.
Associate Vice President of Public Safety
Dean of Students, Chief Student Affairs Officer
Stephen Morin, M.A.
Sheahon Zenger, Ph.D.
George S. Synodi, MBA
Vice President for University Advancement
Director of Athletics and Recreation
Vice President for Finance and Administration
Interim Provost and Senior Vice President for Academic Affairs
Summer J. McGee, Ph.D., CPH Dean, School of Health Sciences, COVID-19 Coordinator
With best wishes,
Steven H. Kaplan, Ph.D. President
Academic Affairs The University is committed to ensuring all students have the support they need to meet their academic goals.
Concerns With Faculty and Teaching Styles • Students are falling behind. • Professors are assigning excessive amounts of work. • Professors are not being understanding – they need more tolerance and deadline forgiveness. • Online classes are challenging for some. • Professors are not providing enough support. • Students need more flexibility from professors. • Professors don’t teach the in-person class; they send YouTube videos.
How we can help: All University faculty have been made aware of concerns raised by students and, due to these challenging times, have been instructed to accommodate students as much as possible. This includes being flexible regarding academic requirements and deadlines, providing timely grading and feedback, clarifying and supporting independent assignments, and being available to discuss student concerns. If students need further assistance, they should contact their department chair or college dean. We have provided many additional training and technical assistance resources for faculty to enhance their online course delivery. The University has also continued our COVID academic policies that provide further options. The Center for Student Success is also available to assist students in navigating issues that involve course delivery, discussions with faculty, and any other concerns: CSS@newhaven.edu. Mario Gaboury Interim Provost and Senior Vice President for Academic Affairs mgaboury@newhaven.edu David Schroeder Acting Dean, Henry C. Lee College of Criminal Justice and Forensic Sciences dschroeder@newhaven.edu Summer McGee Dean, School of Health Sciences smcgee@newhaven.edu
RESOURCES
Brian Kench Dean, Pompea College of Business bkench@newhaven.edu Ron Harichandran Dean, Tagliatela College of Engineering rharichandran@newhaven.edu Michael Rossi Interim Dean, College of Arts and Sciences mmorris@newhaven.edu
Center for Student Success 203.932.7237 • CSS@newhaven.edu
COVID Task Force COVIDTaskForce@newhaven.edu COVID Schedule Questions COVIDschedule@newhaven.edu
Academic Affairs Concerns With Stress and Personal Well-Being • Students are finding it hard to stay motivated. • Students need more than a single day off – additional stress is making it hard to make up the work. • Students need more time off.
How we can help: The University is implementing a second re-charge day on November 3. We hope students will use this day to gear up for a successful end to the fall semester. We appreciate students’ voicing this concern so we can continue to look for ways to keep our students both physically and mentally healthy. Students should also continue to seek the support of the Center for Student Success and Counseling and Psychological Services. Additionally, there is also a volunteer adopt-a-student effort underway whereby University employees are calling quarantined and isolated students.
Concerns With Safety in Class • Students don’t feel comfortable going to in-person classes. • Students feel safer taking classes all online. • Students who don’t feel comfortable going to class are being punished because they don’t have an official reason.
How we can help: There is no evidence that COVID-19 has been transmitted in any classroom or laboratory setting. If students are still concerned, they should contact their academic adviser or their department chair to inquire about the possibility of transitioning their on-ground classes to online. Students may also connect with the Center for Student Success at any time for support, resources, and advising assistance.
Concerns With Safety/Professors • Are faculty part of random sampling? • Professors are not doing check-ins.
How we can help: All faculty are part of the random weekly sampling that has been taking place throughout the semester. Every professor should also be wearing a face covering in class and practicing physical distancing when they are on campus. Faculty have been instructed before the start of each class to verify that all students in every class are cleared through CoVerified to be in attendance. Faculty and staff are held to the same safety standards as students; therefore violations may be reported to the following: ReportIT COVID Task Force
Concerns With Academic Technology • Students want a way to request a professor to be trained on Canvas again. • Not all professors include closed captions on their videos. • How is the administration handling professors who clearly lack efficiency with technological resources such as Zoom, Canvas and third-party websites providing work examples. • Professors are not recording their meetings.
How we can help: Most problems with information technology can be addressed by our IT Help Desk at Studenttechsupport@newhaven.edu. Concerns about how faculty are using Canvas may be directed to Cindy Gallatin, chief digital learning officer, at cgallatin@newhaven.edu. The Center for Student Success and Accessibility Resource Center can help with accessibility issues.
Concerns With COVID-19’s Impact on Campus Operations • What is the maximum number of cases before going completely remote? • If the campus is closed, how far in advance will we be told? • If the University closes early this semester, will it reopen for the spring semester? • If we are sent home, will we receive a refund?
How we can help: The state of Connecticut has not issued formal guidance on a specific number of positive cases that would force closure, and neither has the University. We believe that with proper measures in place and strict adherence to the public health guidelines that we have implemented, we will be able to remain open for the entirety of the fall term, and we have every expectation that we will reopen, following the winter break, for a full Spring 2021 term. Please know that the University will continue to communicate with the Charger Community as accurately and swiftly as possible should changes arise. If a student chooses to return home to complete the semester completely online, refunds or credits for room and board will not be available. If the University makes the decision to shut down campus operations or is ordered to do so, we would refund the unused portion of room and board, just as we did last spring. In any instance, we would continue classes virtually, and therefore tuition would not be changed.
Modes of communication include the following: • Virtual town halls • Email • Social media • Campus emergency system • Notifications from my professor
Students Affairs Concerns About Student Well-Being • We need mental and social support for students who need to quarantine. • What support will residents receive for being placed in quarantine/isolation? • Students need human interaction.
How we can help: Students in isolation are regularly checked by a health care professional. The Dean of Students is looking into the use of the Health Ambassadors and the Peer Advisors to do additional outreach to both isolation and quarantine students. She also conducts a weekly Zoom chat with the isolation students along with Dean McGee. Through the adopt-a-student-inisolation program, faculty and staff volunteers are connecting with students, and the Center for Student Success makes calls weekly to check on students’ needs. All quarantine and isolation students will get a phone call this week from the Center for Student Success, checking in and leaving a contact number for all students. Students may also reach out to Counseling and Psychological Services at any time. Individual online therapy sessions are available.
Email: CBAnderson@newhaven.edu Phone: 203.932.7333
Concerns About Support for Accessibility Services • Why hasn’t the ARC reached out to students who have accommodations and are quarantined? There are many students here who have testing and classroom accommodations that cannot be met during quarantine. • ARC accommodations are not being met for classes, hybrid, and those in quarantine or isolation.
How we can help: The Accessibility Resource Center is working with the Provost Office and the Dean of Students to assist students who are requesting additional support. Students may also contact the Accessibility Resource Center or the Center for Student Success at any time to assist them with their accessibility needs. Contact information: Accessibility Resource Center:
Student Success Center:
AccessibilityResCtr@newhaven.edu Phone: 203.932.7332
CSS@newhaven.edu Phone: 203.479.4584
Concerns About Food Services • Students want a diverse food selection for people with dietary restrictions such as vegetarian, vegan, or kosher. • There are poor food choices for those in quarantine or isolation
How we can help: Admittedly, feeding thousands of students, including some in isolation and quarantine, in the midst of the pandemic has presented challenges. The University is aware of student concerns and is working diligently to address them. The Dean of Students Office has made improving students’ dining experience one of her highest priorities. She is actively working with Dining Services to revise menus to include a more diverse selection for students with dietary restrictions and refine delivery services for students. Students with dietary restrictions may also email the Accessibility Resource Center with the proper documentation, and Dining Services will set up meetings with each student to discuss a plan of action to meet their needs. Students are encouraged to continue sharing their feedback with diningservices@newhaven.edu.
Concerns About In-Person Co-Curricular Programming • Will there be updated guidelines for our RSOs in terms of holding in-person events for the rest of the semester?
How we can help: In-person events and activities will continue to be the exception rather than the rule for the balance of the semester. Any events require a safety plan be submitted to the COVID Task Force that details how it will be compliant with the comprehensive public health measures that are in place and sets the maximum number of occupants. This approval process can be found in the EMS reservation system.
Questions about planning an event? Contact: Ally Kocivar at akocivar@newhaven.edu
Disciplinary Action The University is committed to the safety of our students. Evidence that an individual and/or group has violated the University’s guidance and expectations related to COVID-19 will result in serious consequences.
Student Concerns • Reporting policy violations and online hatred • Reporting University of New Haven student-run social media accounts Please report all suspected instances of misconduct via ReportIt (newhaven.edu/reportit) • Discouraging continued misconduct and egregious behaviors Students, as members of the University of New Haven, are required to follow the Student Code of Conduct policies and be stewards of the Charger Compact and Charger Pledge on-campus, off-campus, and online. Students who fail to follow these directives should know they can be asked to forfeit their privilege of remaining on campus to fulfill their academic obligation. To maintain the health and safety of the University community, the Dean of Students may take administrative action to prohibit students from participating in any in-person academic and co-curricular activities, including removal from University housing, disciplinary probation, suspension from the University for a semester, and/or possible dismissal or expulsion. Please report all suspected instances of misconduct. For an immediate report, such as reporting a large gathering, please use the LiveSafe app or call the University Police Department’s nonemergency number at 203.932.7014. • Will there be consequences for the students who organized or started large gatherings? • Can you tell us what those consequences are? All reported and discovered incidents, including the off-campus incidents are of significant concern and are investigated. Although many reports have already been adjudicated, more recent cases are in process. The results and any actions are confidential. We have 307 reports and have adjudicated almost 250 cases so far. Disciplinary actions have ranged from warnings to suspensions to removals from university housing.
RESOURCES Suspected violations that are deemed to be egregious, such as hosting large parties and gatherings or violating quarantine and/or isolation requirements, will immediately result in an immediate interim suspension from the University followed by a formal hearing to evaluate the violations and determine further sanctioning including but not limited to suspension, or even expulsion, from the University. Please consult the Student Handbook for more information: www.newhaven.edu/studenthandbook
Report incidents of: • COVID-19 violations
• Suspicious behavior
• Crimes
• Incidents of bias
To any of the following: • ReportIt!: newhaven.edu/reportit • LiveSafe app • University Police Department’s nonemergency number: 203.932.7014
COVID-19 Measures and Guidelines General Concerns • What’s the best way to receive accurate and timely information? • Who can I contact with questions? The COVID Task Force sends out important, accurate, and timely messages to your student University email address. Please make sure to regularly check your University email account to make sure you receive this important information. For COVID-related questions and concerns, contact the COVID Task Force at COVIDTaskForce@newhaven.edu. • How can I change my email address on file to receive messages from the COVID Task Force? The COVID Task Force sends out messages to your student University email address, which follows the school’s communication policy. • How can students in quarantine provide feedback on their experience? You can email Deanofstudents@newhaven.edu with your feedback.
General Concerns — Contact Tracing • Contact tracing should include students in the same class • How come sitting in a classroom, while being physically distant at 6ft. apart, and wearing a mask is not considered as being a close contact? Being in a class or in the gym with someone does not make you a close contact, as long as you were masked and physically distant, maintaining at least six feet of space between yourself or others. During all of our contact tracing, there has been no evidence of spread through classrooms or the Rec Center. If you think a close contact has occurred, please reach out to the COVID Task Force. • Contact tracing only asks for contacts in the last three days, and not about anything outside that timeframe Our contact tracers are trained University staff or West Haven Health Department staff, and, per guidelines, the contact tracing interview asks for all close contacts in the last 48 hours.
General Concerns — Testing • Increase testing The University will be testing the entire residential campus population beginning this week, and will require a negative PCR test to attend in-person classes when they resume on Monday, October 26. The University has partnered with SalivaDirect at Yale School of Medicine to add saliva-based testing of up to 600 additional tests per week starting next week. Testing with Yale New Haven Health System will increase to 1,200 tests per week.
RESOURCES
COVID Task Force COVIDTaskForce@newhaven.edu
Dean of Students 203.932.7238 • Deanofstudents@newhaven.edu
COVID-19 Measures and Guidelines General Concerns — Health • Will a vaccine be required of students? It is too early to determine whether a COVID vaccine will be required. Once a vaccine is widely available, a determination will be made, and students will be made aware if it becomes required.
General Concerns — Reporting • Members of the community are not wearing masks correctly or following COVID-19 directives. All members of the community (students, faculty, and staff) are expected follow the COVID-19 directives. You can make a report to ReportIt, and the complaint will be investigated. • We need reporting from faculty and staff as well as from students All members of the community (students, faculty, and staff) are expected to report misconduct and violations of the COVID-19 directives. • Do we have to share your name when reporting? If students’ names are identified in the report, we don’t disclose the names of any students who report any violations to the Dean of Students Office. Students will remain anonymous.
General Concerns • We need more effective communications between ORL, task force, and health services. The Dean of Students is working with the Office of Residence Life on a communication plan. The Dean of Students held a meeting with RAs to discuss this plan. • We need to increase security guard presence at desks in dorms. We have expanded the hours in several residence halls and will provide additional security when necessary, for example, when too many RAs are in quarantine and cannot be on duty.
RESOURCES
COVID Task Force COVIDTaskForce@newhaven.edu
Dean of Students 203.932.7238 • Deanofstudents@newhaven.edu
Diversity and Inclusion The University is committed to cultivating a campus environment in which all students feel welcomed and accepted. To enrich these efforts, all first-year students are taking a new UNCommon course designed to foster culture change around the concepts of how we view, respond to, and treat each other. By actively engaging in the process of self-reflection surrounding concepts of traits, behaviors, and the application of social value, students will see how Diversity, Inclusion, Equity, and Tolerance (DIET) provide them with a better life experience. The new mantra will be “Chargers Do Not Place Social Value on Traits.”
Addressing the Uncomfortable Conversations (Black Lives Matter, killing by police) How we can help: The Vice President for Diversity and Inclusion is working to launch a Diversity and Inclusion speaker series. The first speaker, Dr. Jennifer Cobbina, author of the book “Hands Up, Don’t Shoot: Why the Protests in Ferguson and Baltimore Matter, and How They Changed America,” will join us via Zoom on October 27. This important lecture will give voice to the issues that many students of color have been addressing and give context to the protests that have been happening over the last few years.
How Students are Treating Each Other How we can help: The Campus Climate Coalition is a place where community conversations are happening and where civil discourse is being displayed. Larger community conversations will occur in collaboration with other speaker events coming later this semester. The new UNCommon course is also working to address these issues on campus.
How to Have Difficult Conversations in an Appropriate and Respectful Manner How we can help: The Vice President for Diversity and Inclusion and the Asst. Provost for Diversity and Inclusion will work with the Office of the Provost and the Center for Teaching and Learning to help faculty facilitate having difficult conversations in class and giving students a chance to talk about the issues as they apply to their classes. Further, as the student body, faculty, and staff come to understand the importance of not placing social value on traits and gain the ability to discuss Diversity, Inclusion, Equity, and Tolerance issues in these terms, these conversations will become much easier to have.
Support During the Election How we can help: To better inform our students and clear up myths such as rampant voter fraud, we are hosting a webinar to demystify the 2020 election. We will also address issues of court challenges, the balance of power, and the importance of voting. That event will happen on Wednesday, October 21, via Zoom and include local and state elected officials, political science faculty, and a congressional aide.
Diversity and Inclusion Strive for a Racist-Free Campus and an Oppression-Free Campus How we can help: We are starting an audit of the curriculum to infuse conversations that include Diversity, Inclusion, Equity, and Tolerance topics. The UNCommon Course is also addressing these issues with all first-year students. An upper division course will also be developed to reinforce issues of Diversity, Inclusion, Equity and Tolerance for juniors and seniors. This course will capture the students that transfer in after first-year.
We Need Policy Change. Consult With Professors Who Have Expertise in Diversity, Equity, and Inclusion. How we can help: Our campus has two active groups of faculty, staff, and students working together to address diversity, equity, access, and inclusion issues on campus. 1) The Inclusion, Diversity, Equity, and Access (IDEA) Council is an appointed body that serves as an advisory group to the president and University community, providing strategic advice and recommendations based on observations, reports, surveys, and monitoring concerning diversity at the University of New Haven. The IDEA Council brings together students, faculty, staff, administrators, and alumni of all identities. This council is co-chaired by our VP for Diversity and Inclusion, Dr. Boyd, and our Dean of Students, Dr. Rowe-Allen. The IDEA Council meets monthly and works on action plans for various initiatives like the Campus Climate Survey and issues of access and inclusion. 2) The Campus Climate Coalition (CCC) is a community of students who meet biweekly (with some faculty and staff) to discuss issues of diversity, equity, and representation across the University, and, in some cases, puts forward policy proposals. Membership is open to all students, and there is no formal leadership structure. This is a forum for community conversations and a place to advertise events relevant to the CCC’s interests.
Work Toward Educating Racist, Homophobic, Transphobic and Hateful Students How we can help: The UNCommon Course (UNIV 1141) mandates the necessity of self-reflection. The purpose of this course is to foster culture change around the concepts of how we view, respond to, and treat each other. By actively engaging in the process of self-reflection surrounding concepts of traits, behaviors, and the application of social value, students will see how Diversity, Inclusion, Equity and Tolerance provide them with a better life experience. The new mantra will be “Chargers Do Not Place Social Value on Traits.” In addition, the Campus Guide for Supporting Transgender Students was recently updated and will be launched soon. It will go out to the University community and posted on myCharger.
Opportunity for a Civil Discussion About Blue Lives Matter How we can help: A Webinar with a Q&A session is planned for later this semester. Current and former police officers will talk with activists and scholars about the false equivalency of Black Lives Matter vs. Blue Lives Matter. These are not equal terms, and we will discuss what they mean. More information will be shared in the coming weeks. Regarding the American Criminal Justice Association student group, the shirts are no longer affiliated with ACJA. The shirts in question are not actually Blue Lives Matter shirts and are not in response to social turmoil happening now. The shirts were previously ordered to memorialize a former faculty member, who is the father of a current faculty member. Although the shirts were ordered in February, they were delivered over the summer and recently distributed once students came back to campus. The stance of many of the ACJA members is that because of the current cultural climate, they will not officially condone wearing the shirt and have since retired the design.
RESOURCES
Lorenzo Boyd — Vice President for Diversity and Inclusion and Chief Diversity Officer 203.931.2988 • LBoyd@newhaven.edu
Updated Questions — November 17, 2020 Student Concerns • The EverFi course is not enough to stand on its own to educate our students We have piloted the newly reformatted UNIV 1141 (“the common course”), now dubbed the “uncommon course.” This course addresses bias, intolerance, and issues of diversity and inclusion. The course begins with a module on self-reflection that requires students to examine their perceptions and decisions regarding issues of diversity, equity, and inclusion. The course was piloted with eight sections of incoming first-year criminal justice students in Fall 2020 and will continue in the Lee College in the spring. Faculty hope to grow the course to encompass all incoming students at the University at the start of the next academic year. In addition, a similar course is in the works to be introduced during the junior year that will address many of these issues as well. This junior-level course will reinforce things learned during the first year. We are also in the process of planning a diversity, equity, and inclusion audit of the entire university curriculum. We hope to increase the inclusiveness of courses, course materials, and discussions. This audit will start in the School of Health Sciences and will make its way to the other colleges over time. • Professors sometimes do not get the memo and students do not know how to further reach out for help (e.g., on ReCharge Day, some professors still require individuals to go to class and miss out on voting). The University sent multiple emails to all University faculty, and the deans also reminded their faculty to observe ReCharge Days. The last-minute addition of ReCharge Days to the existing semester likely made it challenging for some faculty to make changes to their syllabus and their courses. Now that four ReCharge Days have been established for Spring 2021, faculty will have ample time to incorporate these off days into their syllabi. • Professors were not up-to-date with COVID-19 policies and tried to force a student to come to class when they were restricted. All University faculty were required to complete training for COVID-19 policies prior to returning to campus this fall, and the COVID Task Force meets regularly with University faculty in town halls and smaller sessions keeping them updated on COVID-19 policies and procedures. Any faculty member found not to be observing our COVID-19 policies should be anonymously reported via Maxient’s ReportIT tool so that the Provost’s Office, their college dean, and the COVID Task Force can review and address issues of COVID policy compliance with faculty. • Four ReCharge Days for the spring semester is not enough; a potential idea is to frame some days on the weekend as ReCharge days. Two of the four ReCharge Days effectively result in the ability for students to have a long three- or four-day weekend, particularly the Monday ReCharge Day in April. By counting the days adjacent to ReCharge Days, many students may have as many as seven days off for Spring 2021.
• Random testing has left some students out entirely; this is a recurring issue to investigate for the spring. Throughout the Spring 2021 semester, 50 percent of residential students, five to 10 percent of the commuter population, and every student-athlete will be tested each week. Residential students, who should expect to test at least six times during the Spring 2021 semester, will test with Yale New Haven Health in the German Club, and commuter students and student-athletes will test with Saliva Direct in the Charger Gymnasium on North Campus. • Intersession classes were not fair to all students due to class restrictions. We realize that not all students will be able to get a class they want because offerings are limited, and class sizes are restricted. However, we still felt it was of value to offer the program to all who could take advantage of it. Many classes are expanding their capacity, additional sections for some high-demand classes are being added, and new courses are also being added by the faculty. • For spring return of any student coming from a state that is projected to turn red very soon, can there be some type of voluntary option to come to campus earlier? Should there still be an “affected state” issue come the beginning of the Spring 2021 semester, those from impacted areas will be allowed and encouraged to return early to quarantine on campus. • For residential students who are not returning for the last semester — how do they move all their items out on their own? Could they wait until most students have vacated the building to have one parent help? The process is similar to the past, whereby we will provide students with carts and other items to assist in their efforts. Unfortunately, allowing guests into the residence facilities — including parents — violates our protocols and puts others at risk.
RESOURCES
COVID Task Force COVIDTaskForce@newhaven.edu
Dean of Students 203.932.7238 • Deanofstudents@newhaven.edu
Lorenzo Boyd — Vice President for Diversity and Inclusion and Chief Diversity Officer 203.931.2988 • LBoyd@newhaven.edu
Resources
COVID OR HEALTH RELATED QUESTIONS / REPORTING AN ILLNESS Health Services Sheffield Hall, ground level, facing the Quad 203.932.7079 • www.newhaven.edu/HealthServices Report symptoms in Co-Verified (which will be sent to Health Services) or call Health Services.
DIVERSITY AND INCLUSION Lorenzo Boyd Vice President for Diversity and Inclusion and Chief Diversity Officer 203.931.2988 • LBoyd@newhaven.edu www.newhaven.edu/student-life/diversity-inclusion
COVID Task Force COVIDTaskForce@newhaven.edu MyChart mychart.ynhhs.org Students with MyChart can do video telehealth visits on demand with YNHH providers and view COVID test results.
STUDENT AFFAIRS Counseling and Psychological Services Sheffield Hall, Ground Level 203.932.7333 • www.newhaven.edu/counseling Dean of Students Bartels Hall, Level 4 203.932.7238 • www.newhaven.edu/DeanofStudents
ACADEMICS Accessibility Resources Center Sheffield Hall, ground level, rear 203.932.7332 • AccessibilityResCtr@newhaven.edu Center for Student Success Maxcy Hall, 106/210 203.932.7237 • CSS@newhaven.edu Students struggling with online learning should reach out to the Student Success Center. They can help with tutors, techniques, and potentially working with particular professors.
REPORTING CONDUCT INCIDENTS Report incidents of: • COVID-19 violations • Crimes • Suspicious behavior • Incidents of bias To any of the following: • Report It!: newhaven.edu/reportit • LiveSafe app: This is immediate and allows us to address issues quickly. • University Police Department’s nonemergency number: 203.932.7014