University Health Services

HELPING STUDENTS

UNIVERSITY HEALTH SERVICES

HELPING STUDENTS OVER HURDLES

University Health Services (UHS) is a nationally accredited integrated health service that provides comprehensive medical services, mental health services, and public health leadership and is dedicated to helping students succeed.

The work at UHS is based on our mission and vision to help the community SOAR. We intend for members of our community to be strong in mind and body, on a path to success, aspiring to lifelong health, and resilient in the face of challenges. We are experts in college health and work to support students in reaching their optimal physical and mental health so that they can achieve their full academic and personal potential.

EXPANDING SUPPORT FOR STUDENT MENTAL HEALTH

Our Education and Prevention program expanded utilization of Kognito, an evidence-based program to help faculty members, staff, and students learn skills to help students struggling with mental health issues; 676 employees and 297 students completed the online program. Kognito was required of all SSEM employees to enhance our ability to respond to the growing mental health concerns for students.

Health Services Gold Medals

• AAAHC re-accreditation • Record-breaking access to UHS through robust insurance contracts. • Record-breaking sales revenues. • Reinvestment into aging medical equipment, facility updates and improved mental health salaries. • National Recognition: The prestigious Bernard A.

Kershner Innovations in Quality Improvement Award for the multi-year study, “Towards a Culture of Best

Practice Antibiotic Stewardship: Treatment of

Acute Bronchitis.” • Pharmacy passed a surprise inspection from the

Oregon Board of Pharmacy with a perfect score. • Expanded Dental Services to include advanced dentistry. • Extension of COVID-19 benefits in the student health insurance plan.

Behind the Medals

OPERATIONS TEAM

The operations team improved medical and behavioral insurance access to include in-network status with two additional major insurance plans.

Fiscal year 2022 brought in more than $5.7 million in sales revenue for the first time, with a year-end revenue of $17.2 million. These funds are being reinvested into the organization with equipment advancement, allowing us to offer more on-site vaccines and improve our dental and medical imaging services.

UHS worked with UO HR to find a solution for lagging mental health professional salaries.

MEDICAL TEAM

The Medical Services team includes medical and clinical staff who are focused on and committed to the healthcare of college-aged students.

Our Sports Medicine clinic expanded operations and added ultrasound capabilities, allowing point-of-care ultrasound imaging to improve diagnostic accuracy and assist in therapeutic interventions.

Medical Services Visits • Primary Care 11,060 • Acute Care 11,389 • Sports Medicine: 1, 243 • Psychiatry 3,685

COUNSELING SERVICES TEAM

Counseling Services partnered with the College of Education/Prevention Science Program on an NMIHfunded Comprehensive Adaptive Multisite Prevention of University student Suicide (CAMPUS) feasibility study to examine the impact of three different intervention strategies on clients at risk for suicide.

Statistics • Clinical Consults (first appointments): 2,270 • Therapy Sessions: 5,408 • Case Manager Consultations: 1,025 • Group Therapy: 10 groups, a total of 269 group therapy sessions, 309 unique students participating • Call to Support/Crisis Line: 737

ANCILLARY SERVICES TEAM

This team provides services to UO students, faculty members, and staff.

Pharmacy Services • Prescriptions Filled: 29,376 (+ 3,976 from previous busiest year) • Total Patient Encounters: 21,933 (+ 2,175 from previous busiest year)

Pharmacy facilitated a campus drug take back day, and is participating in providing Naloxone/opioid overdose training through campus groups and dropin training.

Physical Therapy Services Patient Visits:

• Physical Therapy: 3,562 • Massage Therapy: 1,297 • Acupuncture: 234 • Total: 5,093 (including faculty/staff visits)

Lab and X-Ray Services Lab Visits:

• Unique Patients Served: 9,288 • In-House Labs Performed: 14,118 • Reference Labs Processed: 7,649 • Total Tests Processed: 21,769 (23% increase from 2020-21)

X-Ray Visits:

• Total X-rays taken: 4,100

Dental Services Patient Visits:

• New Patients: 372 • Emergency Visits: 137 • Hygiene Visits: 837 • Surgical Extractions: 125 • Posterior Fillings: 421 • Total Patient Visits: 2,840

Dental Services partnered with UO Athletics to develop cutting-edge mouth guards to better protect student athletes.

STUDENT HEALTH BENEFITS PLAN

AVERAGE STUDENTS COVERED IN 2021-22 PLAN YEAR

1,687

PUBLIC HEALTH PRACTICES TEAM:

• Continues the peer Navigator program to help students while in UHS. • Oversees six different peer programs to better support UO students. • Expanded the number of students of color and other populations of interest, such as maleidentified individuals in UHS peer programs. • Implemented the UO COVID-19 vaccine requirement for all students in fall of 2021. • Provided peer support to 3,600 students through the Duck Nest Wellness Center.