Our Mission, Vision and Values

Our Mission

To Heal. To Teach. To Discover.

To Heal… is the care we provide to treat conditions, disease and injuries. It extends to the important work we do to prevent illness, optimize health and improve the quality of life for our patients and our community as a whole.

To Teach… refers to our role as an academic medical center in the education of the next generation of physicians and caregivers, as well as the knowledge we share with the medical community worldwide.

To Discover… signifies our commitment to applying curiosity, innovation and perseverance to medical science and clinical trials leading to new cures that extend wellness and change lives.

Our Vision

Advancing the Science of Health and the Art of Compassion

Advancing… speaks to our never-ending pursuit to improve the health and well-being of people here and everywhere.

Science… is how we bring knowledge to bear on healing illness, disease and injuries. Science is embodied in our dedication to research and medical best practices.

Compassion… is how we care for the spirit of our patients so they have the strength and inspiration to heal.

Our Values

UH and all of our caregivers are guided in our actions and behaviors by a common set of values.

Service Excellence: We deliver the

best outcomes, service and value with the highest quality through a continuous quest for excellence and seeking ways to improve the health of those who count on us.

Integrity: We have a shared commitment to do what is right and adhere to the highest standards of ethics and personal responsibility to earn the trust of our caregivers and community.

Compassion: We have genuine concern for our patients and each other while treating everyone with respect and empathy.

Belonging: We value the contributions of all caregivers, and are committed to building an inclusive, encouraging and caring culture where all can thrive.

Trust: We depend upon our caregivers’ character, reliability and judgment.

Our Quest for Quality

University Hospitals is the recipient of the American Hospital Association’s 2022 Quest for Quality Prize – the industry’s most prestigious honor – recognizing our commitment to advance quality and safety, address health care disparities, develop care innovations, and foster community collaboration to improve health outcomes.