Health and safety on campus

You have a responsibility to yourself and others to look after your health and safety. This means acting in a responsible way and reporting anything you think could cause injury or harm. This section provides advice on what to do in an emergency. Emergency on campus

For any emergency, incident or accident call the Emergency Hotline on +44 (0) 20 8223 7771 for all campuses. The Emergency Hotline is staffed 24 hours a day, all year round. If you call 999, please also call Security as well as they are trained first aiders

General security enquiries (Including reporting thefts, lost property etc.)

Campus

Docklands

Stratford

USS Telephone No. Email

+44 (0)208 223 5599 secudl@uel.ac.uk

+44 (0)208 223 4073 secuwh@uel.ac.uk

+44 (0)208 223 7888 secuuss@uel.ac.uk

Fire alarms We have fire safety notices which offer information on what to do in the event of a fire or other emergency in every building on both campuses.

What to do if you discover a fire: – Operate the nearest emergency call point if the fire alarm has not already activated. This will alert Security who will investigate the alarm activation and alert the London Fire Brigade if required. – Leave the building by the nearest exit and proceed to your nearest Fire

Assembly Point, which will be signposted. Follow the instructions of any fire marshals in the area. – Do not stop to collect personal belongings. – Do not use the lifts.

What to do if you hear the alarm: – Leave the building by the nearest exit. – Do not stop to collect any personal belongings. – Go to the local building Fire Assembly Point so that staff know you are safely out of the building. – Keep away from exits and allow response staff and emergency services to do their work. – Keep clear of buildings windows and doors to avoid possible flying glass and debris. – Stay at the Fire Assembly Point – if you need to be moved it saves valuable time and you will also get the all-clear quicker. – Maintain social distancing wherever possible.

You must never go back into the building until the fire brigade, or a member of security, or the emergency team say it is safe to do so.

If you accidentally set off a fire alarm, call the Emergency Hotline immediately on +44 (0)20 8223 7771.

What to do if you have a disability Fire evacuation procedures for disabled people, including personal emergency evacuation plans (PEEP) will be developed with you by your School PEEP coordinator. If you have not already declared a disability which may prevent you from evacuation unaided, please do so.

You will need to book an appointment with a disability advisor. During this appointment an Institutional Support Package will be designed and implemented. Appointments are booked via the Student Hub on +44 (0)20 8223 4444 or email ddac@uel.ac.uk with your availability. You will be advised what information you need to provide in advance.

5 seconds of safety advice These are important things to consider: 1. Is what I am doing safe? 2. What could go wrong? 3. Who could be injured? 4. What Improvements could be made to make the task safer? 5. Consider the overall consequences if you carry on and ignore any problems identified.

If in doubt, stop.

WHERE TO EAT DURING ARRIVAL WEEKEND AND WELCOME WEEK

Food available on campus The University has a wide variety of catering outlets across Docklands and Stratford campuses, offering menus to suit all tastes, from hot and cold snacks to substantial meals.

On your first day, you will be provided with a free lunch at our Welcome Food Festival. A range of dietary options will be available, and we will do everything to meet your needs. However, if you have very specific dietary requirements and you are worried about not being able to obtain a meal, please feel free to bring your own a lunch just in case.

All outlets have varying hours of operation.

Docklands Campus Costa Coffee Costa Coffee is a fully franchised store located in the West Building on the Docklands campus. Fully trained baristas deliver hand-crafted speciality coffees made to your dietary needs or preference. The counter service offers hot drinks, iced coolers, sweet snacks and sandwiches.

The Edge The Edge Restaurant is a food court emporium, offering home comfort meals, meal deals, rotating guest street foods, a salad bar, jacket potatoes, freshly made soup and a live theatre station with chefs cooking food to order. It is open for breakfast from 8am.

Munch Café The Munch Café is located the SportsDock building on the Docklands campus and serves 53 Degrees Fairtrade coffee as well as iced drinks, sandwiches, sweet and savoury treats and grab-and-go snacks with nutritional and healthy takeaway options available. It is open from 8am.

The Pump House caters as a space for students and has a vegan / flexitarian menu. Open 11.00-16.00 Monday to Friday.

Starbucks Starbucks is located in the East building along the Atrium on the Docklands campus. It provides speciality coffees, Frappuccinos, iced teas, freshly baked pastries, sandwiches, paninis and delicious cakes for a morning, mid-morning or afternoon treat. It opens at 8am and meal deals are available.

Premier Retail Shop The shop is located in the East Building opposite the Hub. It is a one-stop campus shop for all snacking and household needs. Rollover hot dogs are available at lunch time and, in the morning, there are also freshly baked savoury pastries and sandwiches. Ready meals and refrigerated snacks are also provided.

Underground Bar The Underground Bar is based on the Docklands campus and plays host to regular comedy, karaoke, open mic, sports and party nights attracting DJs and bands from across the musical spectrum. It is a student meeting point for socialising and meeting new friends. It is located on the Docklands campus between main reception and Cyprus DLR Station and is open Monday to Friday and some weekends. The bar offers competitively priced drinks from draught beers to cocktails and all inbetween.

Stratford Campus The Buzz Café The Buzz Café is located inside the Arthur Edwards building and serves Starbucks coffee. You can get your favourite speciality coffee, Frappuccinos, iced coffees and sweet and savoury pastries, confectionery, sandwiches, paninis as well as a range of grab-and-go foods.

Subway Subway is on the Stratford campus located in the Arthur Edwards building in the food hall along with the Green Restaurant and Buzz Café. It offers all the High Street options of a Subway – six-inch to Footlongs, crisp fresh salads and meal deals with great offers available with a Subcard or Subway app.

Green Restaurant The Green Restaurant is based on the Stratford campus in the Arthur Edwards Building and offers home comfort food, meal deals, soft drinks and grab-and-go food.

USS The Bean Machine Café The Bean Machine Café is a Starbucks outlet located at University Square Stratford in the reception area. It provides speciality coffee, Frappuccinos and sweet and savoury snack along with confectionery and soft drinks.

Upay is a global payments, loyalty and promotions platform, used in all the retail and hospitality outlets at UEL operated by UEATWELL (excluding the retail shop and Costa Coffee). The app can be used for both redemption and collections of points for use against future

THE UEL JARGON BUSTER

As a student at UEL, you will hear a lot of names, abbreviations and acronyms used verbally and in writing in the first few weeks. This can feel like another language to learn. This Jargon Buster provides you with a list of definitions for abbreviations, acronyms and nicknames which should help you settle in. You will get another one when you arrive that focuses on Study Jargon.

Academic advisor is a member of academic staff to whom students can go for advice. You will meet them as part of your course orientation programme and at several points in the first year. They will help you review your academic requirements and can refer you on for non-academic support requirements.

Academic services librarian is a named librarian available to help you find information for your assignments. They can also help with citing and referencing. You will meet the academic services librarian for your school during the first few weeks of term.

Academic Student Group is a type of Students’ Union group which is linked to an academic subject. Academic student groups organise lots of social activities and events, and also subject-related talks, presentations and trips. A full list of academic Student Groups is available on the Students’ Union website: uelunion.org.

ACE is the School of Architecture, Computing and Engineering and based in the East Building on the Docklands campus. It is made up of two departments: the Department of Architecture and Visual Arts and the Department of Engineering and Computing.

ACI is the School of Arts and Creative Industries and located across the Docklands and USS campuses. The school is made up of three departments: the Department of Fashion, Department of Media, and the Department of Music, Writing and Performance.

Ailsa House is a student residential block, one of the West Halls on the Docklands campus.

Alumni is the term given to a person who has attended or has graduated from a university or college.

AMR stands for Annual Monitoring and Review. The Annual Monitoring and Review process happens every year for full- and part-time students and provides you and the School with an opportunity to assess your progress over the last 12 months.

Application to Register is the formal process that all PGR students must go through in order to proceed with their research. The application to register is submitted through PhD Manager and is reviewed and approved by the School’s RDSC – Research Degrees Sub-Committee, and the URDSC – University’s Research Degrees Sub-Committee.

Aqua East is our gym and medical facility for UEL’s student athletes who are part of the East London Sport High Performance Programme.

Aramark (UK) is the University of East London catering provider, offering catering options across all campuses, with outlets offering hot meals, snacks and recognised High Street brands.

Atrium is the long corridor down the middle of the ground floor of our East Building at the Docklands campus.

Bean Machine is a Starbucks ‘Proud To Serve’ outlet located at University Square Stratford in the reception area. It sells speciality coffee, Frappuccinos, and sweet and savoury snacks, along with confectionery and soft drinks.

Being Well, Living Well is a Moodle course which takes a positive, preventative approach to equip students with the practical tools and knowledge needed to develop strategies to improve their mental, physical, emotional and financial wellbeing. Search for Being Well, Living Well on Moodle.

Blackbullion is a financial education tool specifically for university students and is free for UEL students to use. Sign up at blackbullion.com/register using your UEL email address.

BUCS is British Universities & Colleges Sport, the national governing body for higher education sport in the UK. It runs all the local and national student sports leagues and competitions, which East London Sport clubs compete in on a weekly or yearly basis.

Building abbreviations are used on your teaching timetable and campus maps. They include: AE Arthur Edwards Stratford AVA Architecture & Visual Arts Building Docklands DL Docklands Library Docklands CC Conference and Computer Centre Stratford CE Clinical Education Building Stratford CW C-Wing of University House Stratford EB East Building Docklands ED School of Education and Communities Stratford ITC IT clusters - Library Docklands KD Knowledge Dock Docklands LT Lecture Theatres Stratford MLT Main Lecture Theatre Docklands NB North Building Docklands SD Sports Dock Docklands SL Stratford Library Stratford UH University House Stratford US University Square Stratford (USS) USS WB West Building Docklands

Bus stops at Docklands campus are on Cyprus Place and near the Cyprus DLR station. Both are opposite the North Building on the Docklands campus. Additional bus stops can be located on Sir Steve Redgrave Bridge at the east end of the campus. At the Stratford campus, there are bus stops on Water Lane and Romford Road. For University Square Stratford, there are stops on Great Eastern Road and Stratford Broadway.

Bus routes for the Stratford campus call at Stratford station. They include: the 25, 69, 86, 104, 108, 158, 238, 241, 257, 262, 276, 308, 425, and the D8. By road, the campus is accessible via the A12, A13 roads, and the A406 London Circular.

Bus routes for the Docklands campus call at Cyprus bus station. Bus routes serving Docklands include: the 101, 173, 262, 300, 366, 376, 474 and N551. By road, the campus is accessible via the A12, A13 roads, and the A406 London Circular.

Buzz Café is based on the Stratford Campus located inside the Arthur Edwards building and is a ‘Proud To Serve’ Starbucks coffee outlet. Get your favourite speciality coffee, Frappuccinos, iced coffees and sweet and savoury pastries, confectionery, sandwiches, paninis as well as a range of grab-and-go foods.

Campus is the term given to buildings and grounds at which a university or college is based. UEL has two main campuses. The word campus is generally used to refer to buildings grouped together in one area. University Square Stratford, UEL’s third site, is a single, stand-alone building but is occasionally referred to as a campus for the sake of convenience.

Career coach is someone who provides professional, high quality, impartial and confidential information, advice and guidance to support all your employability needs and help you progress your career goals.

Career Passport is a digital toolkit that evidences the acquisition of key skills and knowledge, over and beyond what a graduate is generally expected to possess. It is a portfolio you can keep adding to as your experience build.

Career Zone Platform is an online careers management platform, built specifically for UEL students, to help support your career goals. You have access to a jobs board with internships and flexible part-time jobs, mentoring programmes with industry leaders, employer events and volunteering opportunities with our community partners. You can also access learning pathways to take you stepby-step through a number of career topics. You can use the system to book appointments to see a careers coach or advisors from our Volunteering, Enterprise and Placements teams.

Career Zone Spaces are available on all three UEL sites for students to visit to discuss their career goals.

Cash points (also known as ATMs) are available outside the North Building at Docklands campus and inside the Conference and Computer Centre at the Stratford campus. At University Square Stratford, the closest cash points are inside the Stratford Shopping Centre, just a short walk from the building.

CCC is the abbreviation for the Conference and Computer Centre based at the Stratford campus. This building accommodates open-access computers, a 400seat lecture theatre, seminar rooms and an entrance foyer.

CELCAT is the timetabling software used by the University.

Citing and Referencing is how you acknowledge the articles, books and other resources that you have used to gather information and evidence when doing your assignments. Accurate referencing and citing are essential academic practices which help you to avoid plagiarism (see Plagiarism below). Citations appear in your essay and show what source you are referring to. References are at the end of your work and give the full details of the source so the person reading it can find it. There are many styles of citing and referencing. Your module handbooks will give guidance on what style you should use, and your lecturer will be able to help if you are in any doubt. Your academic services librarian can help you with citing and referencing.

Clare House is a student residential block, one of the West Halls, on the Docklands campus.

Collaborative study spaces are areas in the libraries where you can talk and work together in groups.

Community Group is a type of Students’ Union Group which brings together students who want to meet other students like themselves or facing similar challenges. They organise social activities and events but also have a role in representing the members of the group. A full list of Community Groups is available on the Students’ Union’s website.

Consent to share is where we will require your written consent to share information with relevant staff in the University and/or external support providers in order to facilitate reasonable adjustments for your course of study.

Continuing Professional Development (CPD) is the name that describes activities which help you develop experience and key skills for your career. You will be encouraged to undertake CPD activities as part of your studies as they will enhance your learning and employability.

Convocation is the name given to a key event to mark the beginning of the academic year. It’s an exciting occasion in which the University welcomes its new cohort and showcases its wide array of services and opportunities.

Course refers to an undergraduate or postgraduate degree which is made up of modules (see Modules below). An undergraduate part-time degree or postgraduate degree can vary in duration. At UEL, they are called courses, but they are also known at other universities as programmes.

Course coach is a member of academic staff to whom students can go for advice. You will meet them as part of your course orientation programme and at several points in the first year. They will help you review your academic requirements and can refer you on for non-academic support requirements.

Course leader (CL) is the person who looks after the management of your course. They are supported by a course team.

Course representative is an elected student representative. Every course at every level elects a student from that course to represent their course mates for one year. Every student in the course can run to be the course representative and can also vote in the election. Course representatives are one of the most important aspects of the Students’ Union’s role and they play a key role in shaping the development of our University. Elections are usually held within three weeks of the start of term.

Costa Coffee is a fully franchised store located in the West Building on the Docklands campus. Trained baristas deliver hand crafted speciality coffees made to your dietary needs or preference. A counter service offers hot drinks, iced coolers, sweet snacks and sandwiches.

Credit is earned through learning and assessment. There is a specified amount of credit attached to each module you study (see Module below). As modules are completed, your credit will build up. Once enough credit is built up through successful completion of coursework, exams and other assessments, students are deemed to have earned their degree and are ready to graduate. Credit will be acquired at a specified level.

Credit Level represents the difficulty of your module. Normally, foundation year modules are rated Level 3, first-year modules are rated as Level 4, second year modules as Level 5 and your final year modules as Level 6. Postgraduate modules are rated as Level M or 7. Occasionally, you may take modules where the level does not equate with your year of study. For example, in some degrees, you may take some Level 5 work in your first year, which is Level 4.

Credit Control is a finance team based in the East Building on the Docklands campus. The team can provide you with support and advice for paying your fees and tuition.

Cyprus DLR Station is connected to the campus entrance, behind North Building at Docklands campus. It is part of the Transport for London network. DDT stands for Disability and Dyslexia Team.

Dean is an academic leadership role, responsible for the overall management of your School (see School below) and the welfare of its staff and students.

Diagnostic assessment explores an individual’s learning profile in more depth to establish strengths and challenges in the learning or work environment. It is used to identify and diagnose special learning difficulties (SpLD) such as dyslexia, dyspraxia, dyscalculia, dysgraphia and ADHD.

Digital First Aid (DFA) is the library’s service to help you with a range of IT and digital skills. Digital first aiders are also students at UEL and can help with a range of IT-related queries, including connecting to Wi-Fi and using Microsoft Teams and other software packages. Enquiries relating to passwords should be directed to IT Services.

Dissertation is a long-form essay (see Essay below), usually written in the final part of a degree course. The dissertation is distinct from a standard essay as it will include some new research (eg, a survey) undertaken by the author to prove their answer to a question.

Disabled Students’ Allowance is government money that students with a disability, learning difficulty or a long-term health condition can receive if eligible. Contact the Disability and Dyslexia Team for more information at ddac@uel.ac.uk

The Dome is part of University House. It was originally built as a public museum as a result of a generous donation from a Victorian era journalist, philanthropist and MP John Passmore Edwards.

TEAL stands for Teaching Enhanced Active Learning and is our teaching approach which combines traditional face-to-face, on campus tuition with cutting-edge technology.

East London Edge Awards are rewards for those who take on significant extracurricular activity.

East London Edge Pathways are extra-curricular opportunities we promote through the Career Zone.

East London Sport is a UEL student support service that provides UEL students with a wide range of programmes to help students get active, compete in sports competitions, support elite student athletes and gain work-based learning experiences in a sport and leisure environment. East London Sport also runs the SportsDock at the Docklands campus.

Edge Restaurant is a food court emporium, offering home comfort meals, meal deals, rotating guest street food concepts, a salad bar, jacket potatoes, freshly made soup and a live theatre station with chefs cooking food to order. It opens for breakfast from 8am.

Educom is the abbreviation for the School of Education and Communities which is based on the Stratford campus in the ED Building. It is made up of six departments: the Department of Social Sciences and Social Work, Department of Initial Teacher Education and Training, Department of Psychological Studies, Department of Sociology, Department of Global Studies and the Department of Early Childhood and Education.

Enrolment is an activity a student must undertake to officially join their course. See the enrolment section at the beginning of this handbook for more details.

Essays are a style of writing. Often consisting of around 2,000-3000 words (but sometimes longer), they are written in response to a question and set out the author’s response in a logical format: an introduction to set the direction, a middle section containing the responses to the question and supporting evidence, then a conclusion which sums everything up.

EU Student are students whose normal home is outside the UK, within one of the 27 member countries of the European Union, and who are registered on a full-time degree programme of more than one year.

Extenuating circumstances are when something occurs that is unforeseeable, unpreventable, and likely to have a serious impact upon your academic performance.

Felix House is a student residential block, one of the West Halls on the Docklands campus.

First Degree This is normally a bachelor’s degree, eg, BA, BSc, BEng, LLB (see Honours Degree).

Foundation Certificate is the course completed at Level 3.

Fresher is a term sometimes used to describe a new undergraduate student. GIN stands for Get Into Nursing, which is a short course designed to widen access to our nursing course.

Graduate is a person who has completed and passed their degree and had it officially conferred by a graduation ceremony. In the period between passing your assessments and the graduation ceremony, you are officially termed a graduand.

Green Restaurant is based on the Stratford campus in the Arthur Edwards Building and offers home comfort food, meal deals, soft drinks and grab-and-go food.

Group study rooms are rooms in the libraries that you can book to study together in groups.

Halls of Residence are University-owned accommodation in which students often live while studying. At UEL, our accommodation sits on the waterfront of our Docklands campus.

HE stands for higher education. Higher education courses normally occur at university.

Higher Degree is a postgraduate degree such as Master’s degree or Doctorate. Masters’ (MA / MSc) degrees are awarded to graduates who have undertaken an additional course of study after an honours first degree. Master’s degrees may be taken following a period of work experience, and some courses take the form of company training programmes. MPhil degrees are a Master’s degree which a student is awarded after a period of research or a taught course.

High Performance Sport Programme supports all UEL students who receive sport scholarships or are part of East London Sport’s selected high-performance sport teams.

Honours Degree is a first course of higher education study undertaken at university, normally lasting three or four years if undertaken full-time.

HSB is the abbreviation for the School of Health, Sport and Bioscience and is based on the Stratford campus in University House in the Dome. It is made up of four departments: the Department of Applied and Public Health Professions, Department of Bioscience, Department of Nursing and Department of Sport.

The Hub is UEL’s Information Access Point for student information, advisory services and documents.

IAG stands for Information, Advice and Guidance and is important for any students who may be thinking about their postgraduate or exit plan. The department is located in USS.

Knowledge Dock Café is based in the Knowledge Dock Building on the Docklands

campus. It serves Triple Fairtrade coffee and has a hot deli counter.

ILSC stands for Introduction to Law Short Course. This is a short course designed to widen access to our law courses.

International Student is the term used to describe students whose permanent home is usually outside the UK and European Union. This term is sometimes used to include those from the European Union.

ISA is the International Student Advice Team. The team provides free and confidential advice, information and support on UK immigration-related matters. Jamillah House is a student residential block, one of the West Halls on the Docklands campus.

Kwame House is a student residential block, one of the West Halls on the Docklands campus.