Student support services at Penryn Campus, Cornwall

Supporting your studies

Your academic personal tutor/supervisor

Your tutor/supervisor will contact you at the beginning of your studies to introduce themselves and they will offer to meet with you individually or in a group.

You can contact your tutor at any time to talk about your academic, personal and professional development. They can also help you to understand feedback on your assignments and offer suggestions for how you can improve.

Cornwall Career Zone

Cornwall Career Zone is based in the Exchange on Penryn Campus and provides support to help you develop the skills and knowledge you need to secure work or further study after you graduate. The team can help you find UK work experience and internships, part-time work whilst you’re studying and volunteering opportunities. You can meet with them personally, attend international careers events, meet employers and use ‘Handshake’ where you can find the latest job vacancies.

Digital Hub

Our Digital Hub in Penryn and our SharePoint pages are on hand to guide you through the University’s digital resources including setting up MFA, ELE Microsoft Teams, Office 365, OneDrive and much more.

We also have a Tech Expert who will assist with your personal device concerns (software upgrades, viruses etc).

Accessibility Team

Our qualified professionals support students with a disability or long-term health condition including specific learning difficulties and autism spectrum conditions. All enquiries are dealt with confidentially and we encourage all students with disabilities to contact us so that we can support you in your studies.

Education welfare advisers

If your psychological or physical health or wellbeing is having an effect on your studies, or your studying is creating health problems for you, then our Education Welfare Team is available to talk to you in a confidential and non-judgemental way about any issues you may need support with. You can email welfare.penryn@exeter.ac.uk or call +44(0)1326 371847 or +44(0)1326 371875.

English language skills development

INTO University of Exeter provide preparatory English courses for international students looking to study at undergraduate and postgraduate level. For students studying at the university, free English language skills development courses, workshops and one-to-one support are available. These cover everything from literacy skills, communication and intercultural competence.

The Exeter Learning Environment (ELE)

You will need to use the ELE for your studies, access to your university email and your timetable. It has online materials which support your course and resources to help you in your studies. You will be able to log in with your university user name and password when you start your studies.

Penryn Info Point

The Penryn Info Point is in the Peter Lanyon Building and you can contact the team there with any questions about education support, such as choosing modules, submitting assessments and what to do if you’re unwell and need an extension to your deadlines. (This is known as mitigation.)

Mitigation

The mitigation process can support you through unexpected situations that affect your ability to complete an assessment such as illness, and when you need an extension or to defer taking an assessment to later in the academic year.

Library

The library provides study spaces, resources and academic support to help you succeed on your programme. The Penryn Campus library is open 24 hours a day, 7 days a week in term time and the many digital books and resources are available to access online at any time with your university login. You can access online support anytime via 24/7 online chat or their collection of LibGuides.