Digital 2020 Strategy Dream. Dare. Deliver.
newcastle.edu.au 1 |
The
Digital 2020 Strategy
The Digital 2020 Strategy will guide UON’s prioritisation of technology initiatives, promote innovation, build new capabilities, and drive investment in technology to support the delivery of the New Futures goals.
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Digital disruption of higher education
The Digital future is coming at full speed, laden with promise and peril, disrupting established industries and creating new opportunities for those who embrace it. Digital technologies are disrupting the traditional models of creating, delivering and consuming Education and changing the very fabric of Enquiry, both now increasingly based on advanced computational capabilities.
What will be our strategic response to Digital Disruption?
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Our business is about technology, yes. But it’s also about customer relationships. Michael Dell
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The people who are crazy enough to think they can change the world are the ones who do. Steve Jobs
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This is the future‌ UON as a Top
200 University in the world.
IT Services will deliver innovative technology solutions to make this happen.
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Value Proposition for Students Providing students with contemporary digital facilities that enable state-of-the-art education needed for a rapidly changing world, and allowing them to create and pace their own learning journey.
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Unparalleled digitally enriched educational experience Anytime, Anywhere Access to UON resources Technology enabled active learning spaces Rich and seamless virtual learning and collaboration environments Flexibility to choose time, place and device to learn
Value Proposition for Academics - Education Enabling our teaching community to adopt the latest pedagogical innovations and techniques that modern technology makes available.
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Increased, data-enriched engagement with Students Support for Pedagogical Innovation Easy access to scholarly information resources Less ’Busy Time’ for academics Flexible, personalised education for students, rich with experimentation
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Value Proposition for Academics - Researchers ITS endeavours to equip UON Researchers to employ innovative and advanced approaches for discovery to advance knowledge and make meaningful contributions to our world.
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HPC, Storage, Big Data Analytics on demand More time for Research activities, lesser administrative burden Research data securely accessible from anywhere, anytime Easy Partnering with other research institutions Tailor made IT support for interdisciplinary research clusters and focus areas
Value Proposition for Professional Staff Equipping our professional staff with modern digital systems enabling them to provide world-class services for the University.
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Automation and orchestration of low value manual processes Efficient and intuitive administrative systems Instant access to information required for decision making Knowledge sharing and collaboration tools Increased engagement with ‘customers’
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Value Proposition for our Alumni, Partners and Communities Helping our alumni, communities and partners stay connected to UON by a variety of channels and events at our campuses and through intelligent digital interaction.
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Smart digital initiatives that benefit local communities Lifelong engaged Alumni Seamless digital engagement of stakeholders with UON Regional Digital leadership and entrepreneurial incubation Hub for IT innovation in Regional NSW
You need to get to the future, ahead of your customers, and be ready to greet them when they arrive. Mark Benioff
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G OA L S
ADVANCED TECHNOLOGY for
“Never before in history has innovation offered promise of so much to so many in so short a time.� Bill Gates
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Learning, Discovery and Partnering
We will be a leader in the adoption of innovative educational and research technologies that support the introduction of new education pedagogies, high-end computing and cross-institutional collaboration with partners. The richness of educational resources and an engaged research community will prepare our graduates well for employment.
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GOALS
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DIGITAL UON Smart, Efficient and Agile
“There is nothing so useless as doing efficiently that which should not be done at all.�
We will deliver a Digital Workplace using modern technologies and processes that enable smarter ways of working, increased productivity and flexibility, drive out costs from administrative processes and, above all, enable an engaged workforce.
Peter Drucker
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GOALS
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INTELLIGENT CAMPUS For
“Maybe the only significant difference between a really smart simulation & a human being was the noise they made when you punched them.” Terry Pratchett, The Long Earth
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Exceptional Experience
Blending the physical and the digital with systems that offer a single view of the student, personalised to their current interests and relationship with the University and connecting people with ‘smart’ facilities, exploiting the advancing digital sophistication of student, research, academic and professional staff communities.
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GOALS
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EXPAND & DIVERSIFY OUR REVENUE STREAMS Commercialising our IP
“Only when the tide goes out do you discover who’s been swimming naked.”
The global digital landscape is driving everyone to lifelong learning, representing untapped revenue opportunity for UON. We will develop and expand new digital business models in partnership with academics and researchers to commercialise our intellectual property and drive new sources of revenue.
Warren Buffett
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GOALS
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ENGAGED UON Connected with Communities
“Schools that recognize the importance of young alumni as budding philanthropists are smartly taking a long-term view.” Sandra Radoff
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By investing in leading digital, social and collaboration technologies UON will stay engaged with its alumni, local, international and digital communities. We will work as ‘One University’ rather than a collection of campuses.
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However beautiful the strategy, you should occasionally look at the results. Sir Winston Churchill
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Professor Caroline McMillen Vice Chancellor
“By 2020, the UON campus environment, student experience, degree programs and global reach will be transformed through digital strategy and infrastructure. Disruptive digital applications will upend traditional disciplines and enable collaboration with non-traditional partners to generate solutions to previously intractable problems. This Digital Strategy heralds the start of NeW Futures.�
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Nat McGregor Chief Operating Officer
“A Critical component of being in the world’s Top 200 Universities, is ensuring our IT capability supports our strategic objectives. The UON Digital 2020 Strategy ‘thinks big’ to create a roadmap which aligns our investment to NeW Futures’, defines our priorities, enhances efficiency and plans future innovation in our service delivery models.”
Sanjay Kalra Chief Information Officer
“We will lead, we will innovate and we will disrupt, all while delivering competitive advantage to UON.”
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Professor Andrew Parfitt DVC (Academic)
“As Higher Education becomes more interwoven with the world of work and the wider work-life experience, Digital Learning needs to be the glue that delivers the flexible educational experience our students expect.”
Prof. Kevin Hall DVC (Research & Innovation)
“Advanced Digital capabilities will be a key differentiator for the University in terms of being able to conduct cutting edge Research & Innovation and to collaborate seamlessly with our local, national and global partners.”
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The University of Newcastle Digital 2020 Strategy is a dynamic document that will be reviewed periodically to reflect NeW Futures supporting strategies as they take shape and evolve and the ever changing technology landscape. 27 |