Student study guide 2013

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Student essentials: successful study Get the best from your library and IT services 2013/14 www.nottingham.ac.uk/studentessentials


Contents A variety of places to study

UNLOCing the power of knowledge Finding and borrowing books

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How to get hold of your reading list items

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Making the most of online information with Open Educational Resources

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Easy ways to find subject information for your work

Moodle – your secret weapon

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Accessing your IT services

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Mobile working

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Print, copy and scan

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Working in a greener way

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Studying part-time or distance learning Accessibility Know your responsibilities

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Helping you to succeed This Student Essentials guide will help you use library and IT services at The University of Nottingham. See how you can benefit from our teaching and learning technologies — your gateway to a world of knowledge, inspiring useful study and academic success. Our libraries provide access to more than a million books and journals, over four million manuscripts and 330,000 e-book items. They offer comfortable studying and learning facilities, PCs, laptops, tablets and big screens.

Our resources are available in many different formats and our online learning environment Moodle provides weblinks, handouts from lectures, links to recorded lectures and more. If you need any further help and expert advice, speak to one of our teams in libraries, computer rooms and through dedicated IT helplines, or look at our web pages: www.nottingham.ac.uk/ studentessentials

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A variety of places to study Our eight UK libraries cover different subject areas allowing you to study in and borrow from any. Each offers a variety of study environments.

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Opening hours Library opening times vary between sites and during term and vacation. Hallward Library is open 24/7 for most of term time and other larger libraries are open 24/7 around exam times so you can access the stock, borrow and return items and pay fines on self-service, access PCs and print, copy, scan facilities and study in a secure environment. Always remember to bring your University Card or library card for access to the building and to use services. We operate a strict no card, no entry policy. To find out more about our library opening times and available resources visit: www.nottingham.ac.uk/library

Food, drink and noise Please respect the behaviour expected in different areas of the library. In the busier group study and lending areas eating, drinking and the use of mobile phones are

generally allowed. Alcohol is not allowed and hot food should only be eaten in cafe and vending machine areas.

Finding a PC, laptop or tablet PCs are located throughout libraries and in computer rooms, many are available 24/7. You can also borrow laptops and iPads for use in the larger libraries. Check PC Finder on your mobile or the display screens to find available PCs. See pcfinder.nottingham.ac.uk Group study rooms have PCs and display equipment and can be reserved for a threehour period through UNLOC (see more about using UNLOC on page 6). Remember if a PC has not been used for 10 minutes it will automatically shut down so you may need to turn the PC on. Don’t forget to log out when you have finished.

Tip Make sure you never get locked out of your University IT account by setting your four security questions and answers online: password.nottingham.ac.uk

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UNLOCing the power of knowledge The University of Nottingham Library Online Catalogue, UNLOC, details most of the stock available in our libraries. It’s really easy to use on and off campus. Searching UNLOC Libraries have dedicated UNLOC terminals for searching the catalogue. The catalogue has a basic and advanced search. To find a book, use the basic search and type in the details of the book. This could include: • author name • title • keywords to find books on a subject area If you know both the author and the title, type in the author name followed by any words from the title to find it quickly.

The browse option allows you to search all books written by a specific author or within a classmark area, as well as other options. The advanced search allows you to combine searches together using AND/OR. Once you start a search, you can use the filter options to refine by material type, library location and others. To use UNLOC from any PC, anywhere: www.nottingham.ac.uk/UNLOC

Tip • Your library number is on your University Card and your PIN is the last four digits of the library number • Change your library PIN regularly by selecting ‘User’ on UNLOC

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Understanding your results The total number of books found will be displayed at the top of the screen. Identify the item you want in the results list and click Availability to see the location and availability of individual copies. The availability screen displays: • number of copies • the library or libraries housing the book • the classmark (location of the book on the shelves) • loan status • the due date if the book is out on loan. A blank space in this column indicates that the book is available for loan

Understanding the loan status There are two main types of loan status: ordinary loan and short loan. Ordinary loan books are loaned for eight weeks for undergraduate and taught postgraduate students. Short loan books are available for part of the day/a full day or overnight/weekend but check with the library or the website: www.nottingham.ac.uk/library

• follow the on-screen instructions and select your pickup library from the dropdown list • allow 24 hours for the book to be delivered

Requesting books out on loan If no copies of an ordinary loan you require are available, you can request a copy currently on loan: • Click on the Availability link • Click on the Request option • Log in with your library number and your PIN Follow the instructions on screen. For a different pickup library, select from the dropdown list. This will automatically create a recall from the current borrower who will be asked to return the book within seven days. As soon as the book is available for you to collect, an email will be sent to your University email. Pick up the book from the Lending Desk or self-service reservation area in your designated library.

Booking short loan books Short loan books can be booked for a particular day and time to suit your needs:

Fines are payable in full on any books that are returned late. Some books may be designated as reference only and cannot be taken out of the library.

• Click on the Availability link

Delivering books to the library of your choice (intersite loans)

• Select the day and time you wish to borrow from the two-week calendar

Once you’ve found your book, you can request books to be delivered to your library of choice regardless of which library the book is held in. All you need to do is:

• Click on the Booking option • Log in with your library number and your PIN

At your designated booking time, find your book on the short-loan shelves in the relevant library and borrow.

• click on the Availability link • click on the Request option • log in with your library number and your PIN

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Finding and borrowing books How many books can I borrow and for how long? Undergraduates can borrow 20 items and taught postgraduates 25 items, including a maximum of two short loans. Most books are ordinary loans and can be borrowed for up to eight weeks but if someone else reserves the book you will be asked to bring it back earlier. Check your email for recall notices, including during vacations. The short loan collection contains books, photocopies and AV material in high demand. You can reserve short loans up to two weeks in advance by selecting Booking on UNLOC. Your booking will expire 90 minutes after the start of the booking period. Libraries have varying short loan periods: Hallward (term time) Monday-Thursday

11am to 4pm 4pm to 11am

Friday/Weekend

4pm Friday to 11am Monday

Hallward (vacation) Monday-Thursday

11am to 11am next day

Friday/Weekend

11am Friday to 11am Monday

Business, Djanogly LRC, George Green, Greenfield Medical, James Cameron-Gifford

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Monday-Thursday

11am to 11am next day

Friday/Weekend

11am Friday to 11am Monday

Self service In larger libraries, you can borrow most items quickly and easily at the self-service machines. You will need your University Card or library card and library PIN to borrow. You can request an email with details of what you have borrowed and when it is due back. Alternatively get a printed receipt. Follow the instructions on screen and always remember to log out before walking away to prevent others from borrowing items on your account. If self-service machines aren’t available take your books and University Card to the lending desk. You cannot borrow without your card.

Keeping the book for longer If you want to keep an ordinary loan after the return date you can renew it if no one else has requested it and you have no significant outstanding fines or overdue items. The easiest way to renew them is on UNLOC, select User — there’s no need to bring the books back to the library. Short loans can be returned and reissued if there is no current booking, but this must be done at the same library from which they were originally borrowed.

Books from other libraries If you can’t find what you need, you can borrow items from other university libraries in the UK and Ireland. See page 15 for more information.


Returning items You can return ordinary loans to any of our UK libraries. In the larger libraries select Return on the self-service machines. Follow the on screen instructions carefully and put the book in the returns box or on the trolley. In libraries without self-service, take your books to the lending desk. When the library is closed you can leave items in the book return box outside. Short loan items, overnight and one-hour loans, periodicals and inter-library loans must be returned to the library they were originally borrowed from. Please return items promptly so they are available for other people.

Fines for late returns To encourage fair access to books for everyone and help our libraries run efficiently, you will have to pay a fine if you

return or renew books late. All fines must be paid in full as soon as possible. You can pay fines by cash, cheque or debit/ credit card (£3 or over) at the lending desk, by phone or at self service in the larger libraries. Charges Ordinary loans are 30p per day but short loans are 80p per hour.

How to avoid fines If you return all your items on time you need never pay a fine. • Check the due date and time, especially for short loan items — read your receipt • Recalls will be sent to your University email address so check it regularly • If in doubt, check all items using UNLOC Contact us promptly! In exceptional circumstances, fines may be reduced.

Tip If you have an overdue ordinary loan that has not been reserved by another user, you can renew it online and stop your fine from increasing.

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How to get your reading list items

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At the beginning of a module, your lecturer may provide a reading list of the items you should read during the module. This may be a separate list or provided within a module handbook. Reading lists are sometimes linked from the module in Moodle. Many taught programmes now give us their reading lists electronically. We try to make all those we receive available to you to see at a glance if the items you need are available for loan.

Accessing online reading lists

Getting hold of the items The majority of items recommended for reading by your lecturers will be textbooks. However, you my find that you have also been referred to other types of resources to support your studies. For example, journal articles, websites or electronic books. You can use the links provided to quickly and easily check library holdings and access electronic texts and websites.

Online reading lists are linked from the library catalogue and from the library tab on the student portal.

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Easy ways to find subject information for your work

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Academic sources of information Books Book publishing uses editorial processes that ensure you can rely on the information they provide. Use UNLOC to find print and electronic books and details of other types of information including musical scores, reports, official publications and more. For more information, on searching UNLOC, see page 6. Journal articles Journal articles are good sources of primary research and a perfect source of information for your assignments and research projects. Most journals will have been through a peer review process with experts deciding if the article is good enough to publish. Our libraries subscribe to a number of databases for you to find journal articles on general and specific subject areas. eLibrary Gateway for journals Use the eLibrary Gateway to find lists of databases to help you locate journal articles. The eLibrary Gateway is linked from our website and from the library tab on the student portal. To access the eLibrary Gateway from any PC, anywhere: metalib.nottingham.ac.uk • Select the relevant faculty • Select the relevant subcategory (school/ department or discipline) • Click on Go Linking to the full-text of an article Databases will allow you to link to the online version (full-text of an article) if our library subscribes to the journal title. • Click on the Find text via SFX button or SFX symbol within the database • If the full-text is available, you will see a full-text link.

Accessing electronic resources off campus The majority of online resources are available both on and off campus. Follow the instructions to use SFX to link to the full-text where available. Off campus, you will be asked to log in with your university computer username and password. Look out for options such as Shibboleth log in, institutional log in or federated log in. The first time you try to login, you will be asked to select The University of Nottingham as your institution. Please let library staff know of any problems logging into electronic resources.

Using the internet The internet is a great resource but you should always evaluate the information you find. Anyone can create a website and there are few of the editorial or review processes you get with traditionally published sources. The same principles for evaluating websites should be applied when using all internet search engines. Ask yourself: Is the site providing degree level information? Do you know when the site was created or last updated? If not, can you be sure the information is up-to-date and correct? Do you know who has written or created the site? Do you know the author’s credentials and are you sure that they have knowledge in the subject area? Is the purpose of the site for academia rather than personal, political or sales purposes?

• Click on Go

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Searching effectively Whatever resources you use, you should think about the best way of searching for your information. This can save you time by only finding the information that is relevant to your topic area. Step 1: The main concepts Think about the main concepts of your search. For example, if you were looking for information about graduate careers in the UK, your main concepts would be: Graduates Careers UK Step 2: Other keywords Think about other keywords that could be used to describe your search. Remember that not all researchers will automatically think of the same keywords as you,

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there may be differences in spellings, or your topic may also be described by an acronym or abbreviation. For example, other keywords that you could use for your search for graduate careers in the UK could be: Graduates Careers UK Jobs Students Employment United Kingdom Step 3: Combining keywords Think about how you would combine keywords together. Use AND to ensure all the keywords are included in the search. This narrows your search and makes it more relevant to your specific topic. For example, you would use the word AND to combine keywords together: Graduates AND Careers AND UK


OR broadens your search and is useful if you are not finding much information and may need to use different keywords to describe a subject area. For example: Graduates OR students Most databases will allow you to use these commands to combine searches together. Other options to refine your search include: refining by publication date, publication type, language etc. Step 4: Evaluating your results Are your results relevant? If not, you may need to think of another concept to include in your search. Have you found too many results? You may need to include another concept to include in your search or find ways of limiting your search. Have you found too few results? You may need to think of different keywords to describe your concepts. Remember that you may not get the best results first time and sometimes it is a case of trying different search terms to find the material you need.

Manuscripts and special collections Our Manuscripts and Special Collections stores useful primary and secondary material for your assignments and projects. You can search the catalogue for items at: mssweb.nottingham.ac.uk/catalogue You can view these items in the Manuscripts and Special Collections Reading Room at the King’s Meadow Campus. A number of digital skills packages are offered to support researchers including how to read medieval manuscripts, use historic dates and understanding manorial

deeds. Find out more at: www.nottingham. ac.uk/mss

Need information from another library? SCONUL Access This gives you access to most university libraries in the UK and Ireland and may be particularly useful during vacation, on a placement or working away. Taught postgraduates and part time, distance learning and placement students are usually allowed to borrow items while full time undergraduates can use libraries for reference only. Apply online at: www.sconul.ac.uk/sconul-access Interlibrary loans If you need items for your studies that are not in our stock you can request them from other libraries through the interlibrary loans service via UNLOC. You will receive a quota of requests for each academic session: Maximum number of requests Taught postgraduate Undergraduates first year* second year* final year*

Cost per request

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£1.00

5 5 10

£1.00 £1.00 £1.00

*only with authorisation from tutor, contact the library for further details

Please check carefully that the item you require is not in stock using UNLOC before making an interlibrary loan request. Visit Studying Effectively for a step-by-step guide how to get an interlibrary loan: www.nottingham.ac.uk/ studyingeffectively

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Open Educational Resources (OER) are teaching and learning materials that are freely available on the internet and licensed in a way that allows you to use them, and in some cases, modify them. The types of resources available can be anything that supports learning, for example: lecture notes, presentation slides, videos, handouts, interactive learning objects, reading lists and assessment questions. Many global universities provide access to their education materials in this way. Open Resources can be useful to your studies as they provide you with an additional source of information on diverse perspectives of your chosen subject. For more information about Open Educational Resources, visit: www. openeducationalresources.pbworks.com

How do I access resources that have been made freely available by other universities? The Xpert search engine provides access to more than 250,000 educational resources at: www.nottingham.ac.uk/xpert. The Xpert image search: www.nottingham. ac.uk/xpert/attribution lets you search and use licensed images from Flickr and automatically adds attribution statements. This helps you cite where you found the image and makes it clear to anyone who might be looking at your work that you haven’t taken the image from an inappropriate source. YouTube EDU showcases academic videos. The University has its own dedicated channel: www.youtube.com/nottmuniversity

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iTunes U is the educational collection of information within iTunes. The University has its own iTunes U page with access to hundreds of free educational video and audio podcasts: www.nottingham.ac.uk/itunesu

How do I view education materials that the University makes freely available to the world? U-Now is the University’s collection of OER which have been uploaded to the web for anyone to use. The materials range from complete modules to smaller scale learning objects and highlight a range of teaching and learning activities from across the University. There are no assessments or credits awarded. U-Now provides an opportunity to browse or download material and learn about a familiar subject or new topic. Visit U-Now at: unow.nottingham.ac.uk

Images and multi-media material copyright You might want to use images, figures, graphs, videos and other multimedia material in your work so be aware of the copyright protection. See page 25 for more information on what you can and can’t use. To be on the safe side, you can use material that has been created under a creative commons licence. This allows the reuse of material according to the conditions of the creator. For more information about the licences that are used with these resources visit: www.creativecommons.org.uk


Making the most of online information with Open Educational Resources

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Moodle — your secret weapon

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What is it and why would it be of benefit to my studies? Moodle is an online site that staff use to make resources available to you. It can also provide and facilitate other things like online discussions, group work and online submission for your assignments. At some point during your time at University, a lecturer will make something available in Moodle and expect you to access it. You may be asked to contribute/submit something via Moodle such as contributing to a discussion board, uploading a written assignment or taking an online test. Moodle has other resources within it that aren’t necessarily linked to your taught modules, including Studying Effectively.

How to log in to Moodle Use your University username and password to log in at: moodle.nottingham.ac.uk

Online assessment The University uses two online assessment systems for written essays, tests and quizzes. Turnitin is for written essays and can be used to automatically check your submission for plagiarism. The other is Rogo, an online testing tool, used by lecturers for online assessment at any time during your studies: www.nottingham.ac.uk/teaching/ resources/tools If you experience problems using Moodle, contact the IT Helpline: t: 0115 95 16677 e: it-helpline@nottingham.ac.uk w: www.nottingham.ac.uk/studentessentials self service: selfservice.nottingham.ac.uk

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Accessing your IT services To access all IT services you need your username and password.

Stay secure Your username and password must stay secret — never share it with anyone. The University will never ask you for your password, so treat any unsolicited communications asking for it as suspicious.

The University has site licences for some software including free antivirus software (Sophos). Browse the Software Library and check the licensing to see what you can use on your own PC. softwarelibrary.nottingham.ac.uk

Saving your work

To make sure you never get locked out of your University IT account you can set security questions and answers for your password at: password.nottingham.ac.uk

You have 4GB of personal file storage on your Home Drive. You can access this on any University-networked PC through Windows Explorer.

You can use these to regain access if you ever forget your password or have problems when your password expires. Passwords are set to expire every 180 days.

Your Home Drive can also be accessed from any device via the web at: files.nottingham.ac.uk

Remember not to lend your University Card to anyone or allow anyone access to it. Make the card more secure by changing the default PINS: • Change your default library PIN, the last four digits of your card number, by selecting User on UNLOC • Change your default print PIN, the last four digits of your card number, at the payment kiosks in larger libraries

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Software

Save your work to your Home Drive and to a personal hard drive or memory stick. Save your contact details on any personal device so they can be returned to you if found. You can also use your mailbox to save attachments — you have 24GB of space. Access your email via the web at: email.nottingham.ac.uk


Tip Please don’t save files to the default (C:) drive when working on Universitynetworked PCs. They will be deleted when the next person logs on.

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Mobile working Using the wireless network

Using email

You can connect your laptop, tablet or smartphone to University wireless using the UoN-secure network. It covers all teaching and learning areas as well as Universitymanaged accommodation.

You can synchronise your University email account to your smart phone and tablet — details at: www.nottingham.ac.uk/email You can access email on your laptop via: www.nottingham.ac.uk/it-services/email

Why you should use the UoN-secure Wi-Fi network

Using filestore

• This network is aimed at members of the University of Nottingham community • You only need to authenticate once using your University username/password • This network is encrypted so gives you a secure link between your device and the wireless access point • The UoN-secure network allows a wide range of important services to work over your wireless connection

Why you shouldn’t use the UoN-guest Wi-Fi network • This network is intended for guests and day visitors only • You have to authenticate every time you connect • This network is not encrypted between your device and the wireless access point and so is less secure • This network is more restricted allowing only web traffic

You can access files stored on your Home Drive via the web at: files.nottingham.ac.uk

Scan to email You can scan documents at any library Multifunctional Device (MFD) and send them direct to your email address so that you can easily access them online. Scans are 1p each and save paper — the cost is deducted from your printer credit. PCs are available across all campuses for student use — with many available 24/7. Key locations for PCs include libraries, computer rooms and cafés. You can check PC Finder on your laptop, tablet or mobile or on the display screens in libraries and cafes to find your closest available machine: pcfinder.nottingham.ac.uk

Borrowing laptops and tablets You can borrow laptops and iPads for use in the larger libraries — please ask at the lending desk. Longer term loans of laptop, iPad, Android Nexus and Windows Surface devices are available from Cripps Computing Centre: www.nottingham.ac.uk/laptop-loans

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Print, copy and scan Multifunctional devices (MFDs) are available in all libraries and most computer rooms offering printing, copying and scanning using A3 and A4 paper, in colour or black and white. Plotters are also available for large-format printing at several locations. To use these services you will need your University Card and print PIN, or your University username and password, and credit in your print/copy/scan account. The MFD default settings are to copy single sided and print double sided, both in black and white. These settings together with paper size can be adjusted to your requirements.

Cost and credits Each academic year you will receive the following credit for print, copy and scan: Undergraduates — £6 Postgraduates — £12 You can check your balance by scanning your University Card at a payment kiosk or

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online at: https://printpay.nottingham. ac.uk/webcentre You can top up your credit at the payment kiosks or any library lending desk or IT service point. The payment kiosks take most notes and coins but do not give change. Black and white Size

Single sided Double sided

A4

6p

10p

A3

12p

20p

Size

Single sided

Double sided

A4

25p

40p

A3

50p

80p

Colour

Scan to email 1p per page Always make sure you log out of the MFD when you have finished to keep your account secure.


Working in a greener way The University is always looking at ways in which we can reduce the environmental impact of our IT use. IT Services is responsible for 2,500 computers and 90 multifunctional devices in libraries and computer rooms. To reduce energy consumption we have implemented the following: • PCs in computer rooms change to sleep mode after 10 minutes to save energy and reduce the University’s carbon footprint. After 10pm, unused PCs shutdown to save even more energy • MFDs switch to low power usage after five minutes of no use and sleep mode after 20 minutes Each year 2.4 million photocopies and 3.6 million printed sheets originate from student use in libraries and computer rooms. To help reduce this we do the following: • MFDs are already set to print double sided and black and white to save on paper • MFDs use paper with a minimum 80% recycled element providing you with quality but helping to save the environment • Libraries save paper by emailing your University account when you have a recalled book or are overdue

Study sustainably — reduce, reuse, recycle Why not hire a library laptop to use in a group work session rather than printing out copies of documents? Or use a large display screen in a group study area, so that you can update documents in your group without needing to print. The Moodle online learning environment offers opportunities to reduce the amount of printed material by viewing materials online. Assignments can be produced, submitted, marked and feedback given without the need to be printed out. Make sure that you use the recycling bins provided in libraries and computer rooms to recycle paper. Libraries offer a range of other recycling collection points including cans, old printer cartridges and batteries. Save paper when using the self service machines by requesting the email option instead of a printed receipt. To find out more about the University’s environmental initiatives visit: www.nottingham.ac.uk/about/values/ environment

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Studying part-time or distance learning

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:

Many of our standard services can be accessed from off campus and some services are targeted at part-time students and those studying at a distance. You can access a wide range of databases, eJournals and eBooks off-campus using the eLibrary Gateway (see page 13). Module reading lists are also available with links to our stock on UNLOC (see page 11). You can study, borrow and return items, access IT services and print, copy, scan at any of our UK libraries. Ordinary loan items can be borrowed or returned at any site. You can check your loans and return dates, status of reservations, any recalled items and fines owing via User on UNLOC. If you have fines of ÂŁ3 or more you can pay these over the phone with a debit/credit card. You can also renew items online rather than having to bring them back to the library. If another user requests one of your books, part-time students have 10 days to return the item. You can also post books back provided you use Recorded Signed For delivery.

If you use the interlibrary loans service to access material from other libraries, you can arrange to have articles delivered electronically subject to copyright restrictions. Postal Loans and Copy Scan Direct are services offered specifically to part-time students, accredited distance learners and those on placement for six weeks or more. You can request up to 10 ordinary loans a year to be posted to a UK address at no extra charge. Copy Scan Direct provides copies of journal articles or book chapters from our stock as scanned, faxed or printed copies. There is a charge for this service. Don’t forget that SCONUL Access (see page 15) is perfect for part-time and placement students and distance learners. Full details for both services can be found at: www.nottingham.ac.uk/library/ parttime-distance

Tip Library locations including postal addresses are online at: www.nottingham.ac.uk/library/ whichlibrary

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Accessibility We offer a range of support to make our facilities and services accessible to disabled students and those with dyslexia or a long term medical condition. We provide help and advice on how to use our services and work closely with Academic Support where specific adjustments are needed, for example extended short loan periods, book save service or Proxy Borrower Cards for Practical Academic Support Workers. We provide a variety of assistive hardware and software in libraries and computer rooms. Software includes screen readers, magnification tools, proofreaders and mind mapping tools. Some assistive equipment can be borrowed and there are Assistive Technology rooms in Hallward Library and Djanogly Learning Resource Centre. Find out more at: www.nottingham.ac.uk/ library/assistivetechnology

The Alternative Formats Service produces accessible resource materials for students who have a visual or print impairment. Large print, Braille, electronic/screen reader compatible files and audio formats are available. Access to this service is via referral from Academic Support. Please contact the Student Service Centre in Portland Building initially. Details about access to each library building are included on the individual web pages: www.nottingham.ac.uk/library/ whichlibrary We have fantastic library resources to support your studies. We are happy to arrange a tour if you want to get to know your library better.

If you require this publication in an alternative format, please contact us. t: +44 (0)115 951 4591 e: alternativeformats@nottingham.ac.uk

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Know your responsibilities Copyright

Referencing

Copyright exists to protect the rights of authors and creators and you should abide by UK copyright law. This applies to photocopying and printing of material and downloading and reproducing material found online. Just because something appears free online, it isn’t free to copy. See page 16 on the Creative Commons licence.

Referencing allows you to acknowledge the sources that you have used transparently and consistently. This is a courtesy to other writers, assists readers of your work, and above all helps to avoid plagiarism.

If you wish to photocopy or print from a book or a journal article, a fair dealing clause in UK legislation allows you to: • print, photocopy or scan one chapter or up to five per cent (whichever is greater) of a book • print, photocopy or scan one article from a journal issue The copies must only be used for your personal use and should never be passed on or sold. Further exceptions to copyright permit some copying for purposes of criticism or review, and copying in the text of an answer to an examination question (may include a thesis or dissertation connected with a higher level degree). For more information about what you can and can’t do under copyright law, visit: www.nottingham.ac.uk/library/copyright

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The most used referencing systems are Harvard and Numerical. Ask in your school or department which system they would prefer you to use. These systems enable you to place a citation in the text of your document. Depending which system you use, this could be a number or the author and the year. This acts as a signpost to the full reference of the source in your reference list or bibliography at the end of your work. The reference list should be ordered numerically or alphabetically by author if you are using the Harvard system.

Be considerate Behaviour can help or hinder successful study. While you are using any of the library and computer rooms please behave courteously and with respect to other users and staff. Failure to do so may result in disciplinary action.

Plagiarism

Code of practice and regulations

Plagiarism is an academic offence so always ensure that the original source is acknowledged by providing a reference.

Codes of practice and regulations for use of computing and library facilities are available at: www.nottingham.ac.uk/it-services/ policies and www.nottingham.ac.uk/ library/regulations


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Contact IT Helpline t: +44 (0)115 95 16677 e: it-helpline@nottingham.ac.uk Self Service: selfservice.nottingham.ac.uk

Out of hours service

t: +44 (0)115 95 16677 An out of hours service is available at weekends, on public holidays and University closure days, and between 6pm and 8am Monday to Friday

Library Helpline t: +44 (0)115 95 14514 e: library-helpline@nottingham.ac.uk

Personal enquiries

Face to face support is available at Cripps Computing Centre, University Park, Monday to Friday, 9:15am to 4:30pm. This includes a computer repair service. Visit www.nottingham.ac.uk/it-services/ laptoprepair for more information.

Feedback

We welcome feedback on our services at any time. There are suggestion boxes in all libraries or you can feed back online at www.nottingham.ac.uk/studentessentials

If you require this publication in an alternative format, please contact us. t: +44 (0)115 951 4591 e: alternativeformats@nottingham.ac.uk The University of Nottingham has made every effort to ensure that the information in this guide was accurate when published. Please note, however, that the nature of the content means that it is subject to change from time to time, and you should therefore consider the information to be guiding rather than definitive. Š The University of Nottingham 2013. All rights reserved.



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