Exceeding Expectations

EXCEEDING EXPECTATIONS: A PARENT’S VIEW

chester.ac.uk/covid-19

Students starting university in the last couple of years have had to overcome the challenge of COVID-19, making a time of big changes that bit more difficult. The parent of one of our students shares her experience of her daughter starting university during a pandemic.

“This may come as a surprise, but it’s wonderful that my daughter has gone to university during the COVID-19 pandemic. She now has a focus, a routine and a purpose. She is learning, meeting new people, facing new challenges and enjoying new experiences. What made this such a positive experience in strange and uncertain times was the highly organised and safe environment that the University of Chester provided.

The University has exceeded our every expectation. My daughter had been accepted to study nursing but had a change of heart just before A Level results day. The University’s support in her wish to transfer to a different course was phenomenal, they made everything so simple for her at a difficult time. So, I was already incredibly impressed before my daughter began. Since starting her new chosen course, I have been blown away by the systems and procedures that the University must have worked so hard at to be able to give students a safe but amazing experience with such a personable feel - not easy in such times but the University has definitely achieved it in my eyes!

My daughter’s learning experience at Chester has been excellent, especially in the situation we have been in. My daughter is happier than I could have ever anticipated and most importantly I feel that she is safe.”

Sara