Mediation

Mediation is an alternative system for managing conflicts within a context of growth, acceptance, learning and mutual respect.

It consists of a voluntary, flexible, participative process for the pacific resolution of conflicts, in which two opposing parties voluntarily turn to a third impartial person, the mediator, to arrive at a satisfactory agreement for the parties.

During the 2019/2020 academic year, the Síndic de Greuges has not activated the mediation procedure in response to any of the complaints received by his office.