2020
Tackling Poverty, Changing Lives.
ANNUAL REPORT
LETTER FROM THE CEO & CO-FOUNDER 2020 was a year of community resilience. The COVID-19 pandemic made us further think about the importance of grassroots community resources. In the face of unprecedented challenges caused by the pandemic, Urban Upbound works hand in hand with our community members to make sure that our neighbors are fed and housed. Following the needs of the community, we launched our relief effort initiatives as soon as March 2020. The initiatives include weekly distributions of over 150,000 lbs of fresh and non-perishable food to approximately 7,650 New Yorkers through 28 sites throughout New York City and Long Island. Urban Upbound also gives out grants to clients who need help paying their basic necessities, such as rent and utility bills. By the end of the year, after three months of the grant program’s initiation, we rolled out more than $21,500 in grants to 27 clients. We also added a team of Resource Navigators who completed 7,000 cases of checking in on high-risk and self-quarantine New Yorkers at the end of 2020. With the rising number of unemployment last year, we understood that even though we wouldn’t be able to meet in person, the needs for our core services would only increase during this trying time. We made sure that we stayed open. Our team designed a virtual workspace and built the necessary setup so that counselors could work remotely and receive call appointments from the safety of their homes. Our year-end financial results as of June 30, 2020 show continued stability and strength as outlined in the audit results of this report. We saw a significant increase in individual donations, even when we allocated the same percentage of resources for fundraising. In the last two consecutive years (2018 and 2019), individual donations made up 9% of our overall funding sources. Last year, it was 13% of our funding sources. This past year put a pause in everyone’s life to reflect on what’s most important to them. For us, it’s our community and what we can do to help them become resilient. I am deeply honored to have an incredible team of staff, who can rapidly adapt to the ever-changing work environment when we turn into virtual workspaces. I’m grateful to our leadership team, the Board of Directors, our dedicated volunteers, and committed donors for all that you have helped us accomplish. We hope that you will continue to support us and our mission.
Bishop Mitchell Taylor
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FINANCIAL SNAPSHOT Program Expenses
Workforce Development
Youth Development
Tax Prep & Financial Empowerment
Federal Credit Union
Total Revenue: $6,675,485 | Total Expenses: $6,307,195
Funding Sources
Government
Foundations & Corporations
Individuals
Total Assets: $2,151,758 | Total Liabilities: $1,002,033 | Total Net assets: $1,149,725
Overall Expenses
Program: 85% Fundraising: 8% General & Administrative: 7%
Business Innovation
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APPROACH At the core of Urban Upbound's mission and work is our belief that place-based, peer-led support is essential to helping NYCHA residents achieve economic progress. Urban Upbound builds a culture of economic empowerment in NYCHA developments, providing residents with access to formal and informal networks that encourage employment, education, and advancement. Key programs include: ●
Employment Services For Youth and Adults Urban Upbound's Employment Services team provides job readiness training and one-on-one counseling to help community members gain and retain meaningful employment in high-growth sectors. Our programs have helped thousands of individuals reach their long and short term success goals by means of employment, job retention and career advancement.
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College Access and Youth Development Since our launch, the College Access Program has helped hundreds of low-income students and their families prepare for the SAT, apply to and enroll in college, secure financial aid, and transition successfully from high school to college. Our program includes direct instruction, guided group work, independent practice, individual counseling and hands-on activities designed to make classes engaging and fun. Our program has helped students improve their SAT scores by an average of 138 points over the last three years and since its inception it has secured over $10 million in financial aid.
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Tax Preparation Urban Upbound’s free tax preparation services offer a smart alternative for NYC families who are often forced to pay high fees through paid services that can cost hundreds of dollars. Providing free services enables qualified working families and individuals to take full advantage of the Earned Income Tax Credit (EITC) – which provides an important lifeline in tough economic times, and other credits. Families utilize every dollar of their tax refund, increasing their purchasing power or allowing them to start a savings plan.
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APPROACH ●
Financial Counseling & Affordable Housing Urban Upbound’s certified financial counselors provide low-to-moderate income individuals and families with a suite of financial services geared toward achieving financial literacy, stability, and success. As part of Urban Upbound’s overall strategy for tackling poverty, we provide free one-on-one and group financial counseling services, and workshops to educate residents on important financial topics. Urban Upbound offers affordable housing services, including workshops, individual consultations, and educational courses on affordable rental and on first-time homeownership. We are committed to providing quality financial educational services to guide clients in the right direction.
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Financial Inclusion The Urban Upbound Federal Credit Union offers affordable and relevant financial services including access to capital, asset-building vehicles and ownership stakes to its members. The credit union is located across from Queensbridge Houses, the largest public housing development in the country, and down the street from Ravenswood Houses. It serves as an economic anchor, helping ensure that as Long Island City continues to change, the growth benefits residents throughout the neighborhood by keeping neighborhood assets locally owned and controlled.
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Business Innovation In order to advance our community revitalization efforts, Urban Upbound creates initiatives that increase assets, resources, and economic opportunities in the communities we serve. Our Worker Cooperatives Program works with local entrepreneurs to incubate worker-owned, democratically-run businesses. Through our program, we have been able to incubate five cooperative businesses: OnPoint Security, OSHA Solutions, Paw Partners, Sunlight Ecoservices, and Progressive Cleaning Solutions, and to support many other others with technical assistance and educational services.
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EMPLOYMENT SERVICES
CHALLENGES ●
85% of NYCHA residents face significant barriers to employment, including limited work experience, low levels of education, history in the criminal justice system, and ongoing financial challenges.
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50% of our clients were not “job ready,” defined as being prepared to engage in job search, secure a job and stay employed.
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47% of working-age NYCHA residents without disabilities do not report income from employment.
HOW WE HELP Urban Upbound provides job readiness preparation, sector-focused training, and one-on-one career and educational counseling services including facilitated job placement services, job retention, college counseling and career advancement support for 12 months after securing employment. We refer clients to a host of coordinated partners for benefits such as child care, adult basic education classes, and transportation accommodation.
OUR RESULTS
1,489 people received employment and career support.
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EMPLOYMENT SERVICES SUCCESS STORY
Elijah Thomas
“I wouldn’t have the means to take part in this training if it wasn’t because the generosity of the donors.”
Elijah Thomas lost his job due to the COVID-19 pandemic. When Elijah’s 17 years of experience in the security field didn’t help him obtain a new job, he looked for opportunities in other fields. He saw an Urban Upbound flyer advertising our free virtual OSHA 30 training and decided to sign up. After completing the course, Elijah got a job in a landscaping company. The training helped equip him with the safety skills needed to work in an environment that would require him to be frequently suspended 15-30 ft in the air.
Read more about Elijah
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COLLEGE ACCESS AND YOUTH DEVELOPMENT
CHALLENGES ● ●
53% of public housing youth graduate from high school in four years. 70% is the number of NYCHA youth reporting no income.
HOW WE HELP Urban Upbound addresses the education inequality and unemployment rates experienced by young adults. Our programs serve youth ages 14-24 through a comprehensive and individualized approach, providing them with access to educational, employment and financial counseling services. We provided services to 944 youth. Key services include job readiness classes, educational training, job placement assistance, and college prep services (e.g. SAT preparation, college counseling), as well as internships, mentoring and networking opportunities, and wraparound supports.
OUR RESULTS ●
164 youth obtained an advanced training certificate.
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100% of high school seniors accepted into 2- and 4-year schools.
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COLLEGE ACCESS & YOUTH DEVELOPMENT SUCCESS STORY
Shirley Shiue
The skills Shirley honed while working with Urban Upbound’s career counselor helped her get accepted to a free training program for the career that she pursues.
Shirley Shiue joined the Urban Upbound Youth Development Program in January 2019. She wanted a career in administration, so our employment counselor worked with her on various job readiness exercises to help her develop soft skills. After participating in a tour of the Grace Institute that Urban Upbound organized, Shirley applied for their Administrative & Healthcare Professional Training Program and aced the interview as well as the aptitude test. She was accepted into the program and successfully completed the program in December 2020.
Read more about Shirley
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TAX PREPARATION
CHALLENGES ●
50% of NYCHA residents and low- to very low- income earners fall below 40% the average NYC income and are eligible for the Earned Income Tax Credit (EITC).
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29% of NYCHA residents speak English as a second language, requiring extra support in filing their taxes.
HOW WE HELP The Urban Upbound Income Supports program offers free year-round tax preparation services and assistance applying for public benefits in various languages such as Spanish, Mandarin, Korean, Arabic, Hindi, Korean, and Persian, among others. When the in-person services were paused due to the pandemic, we set up a secure online system (www.uutax.org) in English and Spanish, so clients could upload their documents from the safety of their home. Our tax preparers would then prepare the returns and call clients once everything was complete or if they needed any other information.
OUR RESULTS ●
11,459 tax returns filed.
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$12,371,604 in tax refunds returned to the community.
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TAX PREPARATION SUCCESS STORY
Ron Schaum
“It was a really painless and easy process. Everyone was always very pleasant, nice and polite.”
Ron Schaum had his fair share of bad experiences with tax services. After a thorough research on tax preparation services he decided to come to Urban Upbound. Our tax preparer was able to claim all credits Ron qualified for on his tax return. As a result, Ron received a refund nearly three times the amount of what he was used to receiving when filing elsewhere. Asked about his experience, Ron said: “It was a really painless and easy process. Everyone was always very pleasant, nice and polite”.
Read more about Ron
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FINANCIAL EMPOWERMENT
CHALLENGES ●
$25,602 is the average income of a NYCHA resident, well below NYC’s median income level.
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80% of NYCHA residents do not have emergency savings or assets.
HOW WE HELP Financial literacy is integrated into all Urban Upbound programs. In one-on-one sessions and through workshops, financial counselors address strategies to reduce debt, repair credit, and build assets. All while safely banking online or at local financial institutions such as the FCU. Moreover, clients are offered access to work supports such as food stamps (SNAP), the Earned Income Tax Credit (EITC), and Earned Income Disregard (EID).
OUR RESULTS ●
1,652 clients receiving financial counseling.
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220 Clients achieved financial fitness outcomes, such as opening safe and affordable bank accounts, saving 2% of income, reducing debt by 10%, and/or increasing their credit score by 35 points.
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120 points of average credit score increased (FICO 04 Scale).
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FINANCIAL EMPOWERMENT SUCCESS STORY
Nelson Castillo
From helping with unemployment insurance applications to budgeting his monthly spending, an Urban Upbound financial counselor helps Nelson every step of the way.
Nelson Castillo met with an Urban Upbound financial counselor in early March 2020. He came to us with the goal of paying off debt and increasing his credit score, thinking of a mortgage loan in the near future. Unfortunately, COVID-19 put a pause on this plan. After being furloughed, Nelson and the counselor worked together on his unemployment insurance application. Shorty after, he found a new job. Now, Nelson follows a budget that allows him to save regularly, and with the help of our counselor he continues to monitor his credit, preparing for his dream of owning his home.
Read more about Nelson
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FINANCIAL INCLUSION
CHALLENGES ● ●
43% of NYCHA residents are unbanked. $40,000 is the lifetime average of what a typical NYCHA resident will spend on money orders and check cashing fees.
HOW WE HELP The Urban Upbound Federal Credit Union provides safe and affordable banking options to the surrounding western Queens community and to any constituents we serve. Products offered include savings accounts, credit building products, consumer and business loans, online banking, and free NYCHA rent payment processing.
OUR RESULTS ●
1,054 total members.
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$2.4 Million in processed NYCHA rent payments.
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FINANCIAL INCLUSION SUCCESS STORY
Ricardo Sullivan
“Ms. Lopes and Urban Upbound, as an organization, helped get me where I am today by making it possible for me to take my first step and open a bank account.”
Marine Corps veteran Ricardo Sullivan had been released from prison at the end of 2019 and was living in a shelter when the pandemic hit. Wanting to rebuild his life, he opened a bank account at the Urban Upbound Federal Credit Union (UUFCU). Our Member Service Representative, who is a certified financial counselor suggested Ricardo take the UUFCU credit builder loan and apply for a credit card after learning that he needed to fix his credit. In less than a year, Ricardo went from not having a credit score to a score of 689. Ricardo still works together with our counselor to make sure that he makes the right financial decisions.
Read more about Ricardo
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BUSINESS INNOVATION
CHALLENGES ● ●
3% is the percentage of businesses in NYC that are minority-owned. <1% of business in NYCHA neighborhoods are owned by residents.
HOW WE HELP Urban Upbound brings economic opportunity to the communities we serve through the creation of worker-owned cooperatives, which provide their owners with a path to entrepreneurship and economic stability. We take our clients from start-up to six-figures enterprises by offering technical assistance services in several areas of business development including: governance, marketing and design, financial planning, strategic planning, M/WBE certification, back office support, and access to capital through the Urban Upbound Federal Credit Union.
OUR RESULTS ●
5 businesses, led by 13 worker-owners and employed 22 community members.
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13 businesses received 110 technical assistance services in marketing, bookkeeping, governance, financial planning, navigating government, translation and interpretation, web development and support, and business planning.
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BUSINESS INNOVATION SUCCESS STORY
SUNLIGHT ECOSERVICES (Solais Benitez and Luz Martinez)
Urban Upbound helped Sunlight Ecoservices create a business and marketing plan, develop governance and financial skills, and build marketing tools, such as their website and social media accounts.
Led by two immigrant women, Solais and Luz, Sunlight Ecoservices provides professional cleaning services across New York City in line with CDC and EPA guidelines. Despite the sense of uncertainty during the incubation period due to the COVID-19 pandemic, after months of working with Urban Upbound’s team on their business plan, marketing, governance, and finances, Sunlight Ecoservices secured their first client in September 2020. Since then, they have worked on more than 60 cleaning projects.
Read more about Sunlight Ecoservices
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SUPPORTER’S LIST FOUNDERS ($250,000+) NYC Human Resources Administration NYS Office of Children and Family Services Consortium For Worker Education (CWE) PILLARS ($100,000-$249,999) Mayor's Fund to Advance NYC New York City Council Speaker's Initiative NYC Department of Youth and Community Development NYC Housing Authority NYC Small Business Services NYS Education Department Robin Hood Foundation VISIONARIES ($50,000-$99,999) Brad Tully Citi Community Development CHAMPIONS ($25,000-$49,999) Discovery Communications Met Council on Jewish Poverty New York Community Trust NYC Department for the Aging Steven and Alexandra Cohen PIONEERS ($10,000-$24,999) Alma Realty Astoria Owners, LLC Capital One Services, LLC Con Edison Elysabeth Kleinhans Encyclopedia Britannica FPWA Helix Ravenswood, LLC Inclusiv James and Barbara Korein Joel and Bonnie Bergstein
Joyce and Irving Goldman Family Foundation Lily Auchincloss Foundation, Inc. Santander Bank Foundation The Arker Companies The Durst Organization The Lerer Family Charitable Foundation, Inc. Tishman Speyer Two Trees Management ADVOCATES ($5,000-$9,999) Alloya Corporate Federal Credit Union Bill Koenigsberg Dave Penski Douglaston Development Local 237 M&T Charitable Macy’s, Inc. NYC Kids Rise Queens Borough President Census Outreach 2020 Real Estate Board of New York RXR Silvercup Studios Sterling National Bank Charitable Foundation The Durst Organization Thomas & Jeanne Elmezzi Foundation Tishman Speyer United Nations Federal Credit Union (UNFCU) Valley National Bank ALLIES ($1,000-$4,999) Andrew Merin Aryeh Bourkoff Association for Enterprise Opportunity (AEO) Broadway Stages DalyGonzalez Deepa and Karthik Krishnan
Eric Ashman Food Bank NYC Francis Levy Frank Giantomasi Gayle Bernhaut Greater New York LECET Ian Bruce Eichner Jason Rapp John Sykes Judy McGrath Kristin Lemkau Laborer 79 LaGuardia Gateway Partners Lyft / Citi Bike Marilyn and Jeffrey Katzenberg Foundation Mathis Pfohl Foundation Michael Kassan Modern Spaces Noah and Sarah Wollowick Paul Guyardo Phipps Houses NY Richard Glickstein Robert Andersen Strauss Zelnick Tara Williams The Pittman Family Foundation Wendy Friedman Woori America Bank FRIENDS ($1-$999) Aaron Schildkrout Abhita Austin Abigail Correa Adam Elzer Adam Gerhart Adam Lelonek Adam Liebman Adam Ross Alan (AJ) Vaynerchuk Alan Patterson Alexa Hirschfeld Alexander Shashou Alfred Newkirk Amazon Smile Andrew Gorman
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SUPPORTER’S LIST Andrew Stewart Ann and Richard Sarnoff Family Foundation Anthony Orso Ariel Elias Ashley Cureton Barbara LaPlaca Bashkim Syla Bethany Goldszer Bradford Fenlon Bradford Shellhammer Brian Schreiber Brooke Vogel Carlos Cano Charlie Humber Christopher Gavigan Christopher Ponte Claudie Tanenbaum Clay Distler Colby Phillips Corey Borg Cyrus Summerlin Daniel Schonfeld David Simson David Yadegar Deborah Kresz Dennis Hughes Dian Smith Drew McElroy Edgar Alfonseca Elizabeth Lusskin Elizabeth Wolff Ellen Lehman Ellen Nichtern Elliott Smith Emily Reifel Esty Abadi Fran Carpentier Francesca Hogi Gary Gabriel Giuseppe Restivo Gregory Coleman Harris Mufson Heidi Stamas Holly Sherr Ian Schafer Ira Goldstein
Ira Salom Isabel Lerer Isaias Morales Jamaal Vassell Jamison Ellis Jan Pollock Jane Hegleman Janice Korff Jason Gomez Jason Harris Jason Ostheimer Jeff Meyer Jeff Stein Jennifer Austin Jim Riccio Joan Young Joanna Rios Jody Rones Jon Alagem Jon Oringer Jonah Goodhart Jonathan Bondy Jonathan Budish Jonathan Ortiz Joseph Penarrieta Joseph Zwillinger Josephine Darretta Joshua Langman Joyce Flanagan Joyce Winicov Judd Burstein Jules Nissim Justin Potter Kanthi Angara Kate Berner Kate Shillo Katherine Homza Keith Kazerman Kete James Koda Mike Wang Kurt Rieke Kurtis Giehl Langan Engineering Lanish Alston Lara Crystal Laurie Parish Laurie Raisher
LaVerne Berry Lawrence (Larry) Kohn Lawrence Friedland Leo Korein Leslie Salmon Linda Boff Lindsay Kalick Liz Vaynerchuk Lizette Caban Lolita Jones Lonnie and Thomas Schwartz Foundation Louis Levy Louise Stamp Manal Janati Maria Segura Marjorie Flash Mark Ford Matt Derella Matt Meeker Matthew McCarthy Maxine Litre Mayo Stuntz Mehdi Lejmi Mehmet Aygoren Michael Bergstein Michael Criscito Michael Gershenson Michael Goldberg Michael Preysman Michael Rothman Michael Russell Michelle Ridgely Michelle Smith Natalie Ulloa Natasha Edwards Nate Westheimer Neil Waller Nicholas Capowski Nicola Korzenko Nicole D. Fox Oracle Americas, Inc Pamela Wasserstein Patricia Gabriel Patrick Musich Patrick Smith Paul Greenberg
Paul Gruber Pete Klosterman Peter Mazer Phil Toronto Philip Krim Rachel Keaveny Ralph Torres Raymond Normandeau Rhonda Murphy Richard Holub Robert Crespi Robert Flicker Robert Klausner Robert Kossar Robin Dracos Ryan Harwood Ryan McIntyre Ryan Smith Rylan Partch Freshour Said Mia Sara Casey Scott Belsky Sharon Holiner Sheila Trichter Sophia Beltran Stan Danzig Stephen Colvin Stephen Elman Steven Cutler Steven Rotter Stop & Shop Suri Kasirer Susan Jacobson Susan Lyne Suzanne Elgendy Suzanne Winick Talia Kahn-Kravis Taylor Greene The Vintage Twin Tony Florence Traci Stevens Vanessa Guthrie Vivian Meyers Wendy Goldberg Whitney Lane William V Speer Jr Yvette Leathers Zachary Aarons
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STAFF Board of Directors Ben Lerer Board Chair Nicholas R. Williams Board Secretary
Telisha Taylor-Lee Assistant to the CEO Samah Ahmed Finance Administrative Asst.
Jeremy Selman Board Chairman Emeritus
Development Maggie Hutchison Data and Evaluation Manager
Karthik Krishnan Board Treasurer
Stephanie Kalele Donor Relations Manager
(Bishop) Mitchell G. Taylor Board Member
Victoria Kammer Grant Writer
Bonnie Bergstein Board Member
Employment Services Bashkim Syla Associate Program Director, Workforce Development
Bradley Tully Board Member Elysabeth Kleinhans Board Member
Bob Din Director of Business Development
Eric Gioia Board Member
Kevin Hernandez Business Account Manager
Eric Weiss Board Member
Leslye Almonte Business Account Manager
Greg Schiefelbein Board Member
Natasha Edwards Business Account Manager
Suraj Patel Board Member
Vismary Vargas Site Manager, Far Rockaway
Executive Team (Bishop) Mitchell Taylor Chief Executive Officer
Bruce Ford Assistant Director, Jobs-Plus Astoria
David Miller Chief Financial Officer
Timothy Holcomb Community Engagement Manager, Jobs-Plus Astoria
Carlos Cano Senior Director of Programs and Development Operations Deniro Robinson (Billy) Outreach/Community Partnership Manager
Ayisha Edwards Employment Specialist, Jobs-Plus Astoria Franchesca Monegro Employment Specialist, Jobs-Plus Astoria
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Juleime Cepeda Engagement Specialist, Jobs-Plus Astoria Kristopher Stith Retention Specialist, Jobs-Plus Astoria Nia Freeman Retention/ Training Specialist, Jobs-Plus Astoria Jamal Khan Director, Jobs-Plus East Harlem Lanish Alston Assistant Director, Jobs-Plus East Harlem Elyse Springer Career Pathways Manager, Jobs-Plus East Harlem Michael Creech Employment Services Manager, Jobs-Plus East Harlem Aleika Sepulveda Retention Counselor, Jobs-Plus East Harlem Chante Fortson Career Counselor, Jobs-Plus East Harlem Chris Telesford Career Counselor, Jobs-Plus East Harlem Damaris Lalondriz Community Coach, Jobs-Plus East Harlem Ismelda Perez Career Counselor, Jobs-Plus East Harlem Khyrique Chisom Community Coach, Jobs-Plus East Harlem Malick Soumano Outreach Specialist, Jobs-Plus East Harlem
STAFF Manwa (Mimi) Abdelaziz Community Coach, Jobs-Plus East Harlem
Income Support Services Ahmad Elmaradny Director
Tanya Finkley Engagement Specialist, Jobs-Plus East Harlem
Ralph Torres Tax Law Instructor/Site Manager/SNAP Benefit Specialist/VITA Program Coordinator
Youth Development Patricia Saenz Director, Youth Pathways Nicole Walker Assistant Director, Youth Pathways
Angela Santos Tax Analyst/Snap Benefits Specialist
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Pedro Hernandez Financial/Housing Counselor Tyrone Turner Financial Counselor, Youth Pathways program Credit Union Chhanda Sutton Branch Manager Maria Lopes Member Service Representative and Financial Counselor
Quneetsha Minor College Access Program Manager
Worker Cooperative and Business Development Initiative Tehmina Brohi Program Manager
Community Revitalization Paul Sawyer Director, Resource Navigator Program
Brian Gaugler Career Advancement Coach
Bryan Mercado Program Coordinator
Vanessa Mercado Resource Navigator Supervisor
Ciara Thomas Facilitator/Mentor
Oliver Allen-Cummings Program Coordinator
Chenise Sutton Resource Navigator
Gwen Kincaid Program Assistant, Intake
Financial Fitness Program Petra-Ann Younge Director
Barbara King Resource Navigator
Jamison Ellis HSE Instructor Lisle Lewis HSE Teaching Assistant Rhonda Murphy Employment Coordinator Roni Wilson Career Advancement Coach Roniel Sr. Perez Career Advancement Coach Shyvone Blunt Facilitator/Mentor Tynassia Gardner Engagement Specialist Victoria McRae Career Advancement Coach
Pedro Salazar Program Manager Evelyn Pena Senior Financial Fitness Counselor Junaid Abdin Senior Financial Fitness Counselor Vitaly Gendlin Senior Financial Fitness Counselor, Coney Island & Far Rockaway Dwayne Jackson Financial Counselor, Jobs-Plus East Harlem program Mukarramhon Igamberdieva Financial Fitness Counselor, Coney Island & Far Rockaway
Janaya Celestine Resource Navigator Corinne Haynes Resource Navigator Edna Walden Resource Navigator Janell Martin Resource Navigator
LOCATIONS Urban Upbound Administrative Offices
Urban Upbound Federal Credit Union
12-11 40th Avenue
13-03B 40th Avenue
Long Island City, NY 11101
Long Island City, NY 11101
Phone: 718.784.0877
Phone: 718.784.5050
Fax: 718.784.1288
creditunion@urbanupbound.org
info@urbanupbound.org Tax Preparation Office Youth Career Pathways Center I
12-15 40th Avenue
38-81 13th Street
Long Island City, NY 11101
Long Island City, NY 11101
Phone: 718.784.0877 Ext. 354
Phone: 718.571.9512
vita@urbanupbound.org
youthpathways@urbanupbound.org Far Rockaway Empowerment Center Youth Career Pathways Center II
1907 Mott Avenue
13-11 40th Avenue
Far Rockaway, NY 11691
Long Island City, NY 11101
Phone: 718.571.9474
Phone: 718.571.9512
info@urbanupbound.org
youthpathways@urbanupbound.org Jobs-Plus Astoria Queensbridge Economic Empowerment
4-25 Astoria Boulevard
Center
Astoria, NY 11102
10-38 41st Street
Phone: 718.204.2430
Long Island City, NY 11101
info@urbanupbound.org
Phone: 718.571.9170 Fax: 718.729.1288
Jobs-Plus East Harlem
financialfitness@urbanupbound.org
335 East 111th Street
housingcounseling@urbanupbound.org
New York, NY 10029 Phone: 718.571.9365 info@urbanupbound.org
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Tackling Poverty, Changing Lives