URMIA Annual Report, 2011 by URMIA

2011

URMIA ANNUAL REPORT Connect. Build. Advance.

UNIVERSITY RISK MANAGEMENT AND INSURANCE ASSOCIATION

URMIA ANNUAL REPORT

2011

Connect. Build. Advance.

About URMIA • • •

Mission, Vision, Values, and Goals Message from the President Message from the Executive Director

Connect… •

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With URMIA’s Human Resources • Leadership Team and Board of Directors • Membership Snapshot • Member-Led Committees • National Office Staff With Your Award-Winning Colleagues

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5 5 10 11 13 14

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A Professional Network • Launch of the URMIAnetwork Your Risk Management Expertise • Browse the URMIA Library • Annual Conference Report • Regional Conference Report • Member Speaking Engagements and Conference Updates Awareness of Higher Education Risk Management • Publications Report • Social Networking Report • Members in the News

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URMIA’s 2011-2013 Strategic Plan Your Career: How to Get Involved • Committee Work • Learning Events • Presentation Proposals and Article Submissions Your Association: A Look to the Future • Development of a Risk Management Curriculum • Launch of Higher Education Risk Management Week

Appendix •

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Financial Statements

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ABOUT URMIA

Mission, Vision, Values, and Goals

With the support and involvement of URMIA’s membership, URMIA accomplished much in the last year, working to expand the quality and value of your association. In 2011, URMIA launched a new website, the URMIAnetwork, which features an expanded library, access to member information, increased networking possibilities, and discussion boards that allow our members to share problems and search for solutions any time of the day or night. While this report highlights some of the many exciting changes URMIA’s members witnessed in 2011, as the premier association for higher education risk management and insurance professionals, we continue to build on a solid foundation of our greatest asset: you, URMIA’s members.

URMIA Builds Upon a Solid Foundation Mission

The mission of URMIA is to advance the discipline of risk management in higher education.

Vision

URMIA is the preeminent source of innovative and effective risk management ideas and solutions to the challenges facing institutions of higher education in the pursuit of their academic, social, and economic goals.

Values

We are pledged to the betterment of our member institutions and to the professional growth and development of our institutional representatives. Our conduct will be guided by the highest ethical standards and characterized by trust, integrity, and a spirit of sharing and helpfulness.

Goals • • •

To protect the reputation and resources, both human and financial, of institutions of higher education through the incorporation of sound risk management practices into all aspects of their operations. To make available the best and most complete risk management information for institutions of higher education. To provide excellent professional development opportunities for risk management professionals in higher education.

URMIA Annual Report 2011

ABOUT URMIA

Message from the President

Each fall at URMIA’s annual conference, the association thanks one president for his or her service during the previous year and welcomes the leadership of its new president. J. Michael Bale, director of risk management at Oklahoma State University, served as URMIA’s president from 2010-2011, launching the URMIAnetwork and moving the association’s strategic plan forward. In September 2011, URMIA inducted Steve Bryant, managing director of risk management and emergency management coordinator at Texas Tech University System, as its 2011-2012 president. Previous URMIA presidents have told me the most difficult task for the president of URMIA is staying ahead of the momentum of this organization, at least enough to avoid injury. Our association has an amazing depth and breadth of talent and dedication to the best profession imaginable, and it shows in the progress made in the few months since I took office in September. While this report will highlight all that we accomplished in 2011, we also must continually look to our association’s future. Already, we have accomplished much. Your board of directors, committee chairs, and volunteers have reviewed and updated the URMIA business plan to include initiatives that promote our strategic objectives. We have four high-quality regional conferences planned in 2012 across the United States, and planning is well underway for the 2012 Annual Conference in Providence, Rhode Island. Opportunities to enhance our relationships with strategic and educational partners are growing, thanks to several committees and their work. URMIA will be presenting at the Community College Conference on Legal Issues, and our members and leaders have made presentation submissions to the National Association of College and University Business Officers (NACUBO), NAFSA: Association of International Educators, RIMS - The Risk Management Society, and Stetson’s National Conference on Law and Higher Education. We have also transitioned our international efforts from a task force to a standing committee. We are developing tools to promote the practice and importance of risk management within the higher education community. A new toolkit has been designed to help new or newly assigned risk managers with foundational information, and guidance and is available in our knowledge base.

J. Michael Bale, ARM, CRM, DRM URMIA President, 2010-11

Finally, our membership continues to grow. I would like to personally welcome each new member to the URMIA family, and I hope that we will continue to build the profession of higher education risk management together. It is an honor and a privilege to serve with this outstanding group of professionals. Thank you to all of our members, leaders, volunteers, speakers, authors, and all others whose efforts served to move this association forward in 2011. Now, let’s charge forward through 2012!

Steve Bryant, CRM, ARM Managing Director of Risk Management and Emergency Management Coordinator Texas Tech University System URMIA President, 2011-2012

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Steve Bryant, CRM, ARM URMIA President, 2011-12

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ABOUT URMIA

Message from the Executive Director

It is hard for me to believe that this is my seventh year with URMIA. The time has flown by and, thanks to the collaboration of members and staff, much has been accomplished. I especially want to thank each of the URMIA presidents and members of our board for leading the organization. Also, I would like to thank each and every member of URMIA for renewing your membership. We are thrilled to be publishing our first annual report this year. URMIA has had a sound strategic plan for years. This “living” document is an essential road map to keep us moving forward. The board invests time every year to validate the plan and tweak it. Our elected president uses the strategic plan to guide his or her actions. In 2010, President Mike Bale challenged members to exceed their own professional development goals by not only attending URMIA conferences but also by seeking certifications and designations to enhance their skill sets. Upon his induction as URMIA president in 2011, Steve Bryant highlighted our recent creation of a student membership category, developed with the goal of attracting the next generation of risk management and insurance professionals to URMIA’s membership.

Jenny Whittington, CAE URMIA Executive Director, 2005-Present

As you will read in this report, our association undertook a number of new initiatives in 2011. To enhance communications, the URMIAnetwork was launched in May 2011. URMIA also expanded the availability of professional development opportunities, offering three regional conferences and our popular annual conference. In 2012, we will expand these opportunities further by scheduling four regional conferences and four webinars organized by the Affiliates Committee. Our leaders have strengthened relationships with other higher education associations through partnerships with the National Association of College and University Business Officers (NACUBO) on the new International Resource Center and the National Association of College and University Attorneys (NACUA) and its Higher Education Compliance Alliance, to be launched in early 2012. URMIA’s Annual Conference Committee is putting together a strong conference including traditional risk management programming, but they are also including a track focused on soft skills, such as improved communication skills and leadership and management techniques. This year brought new faces and changes to the URMIA National Office staff. Keely Davenport Sims joined URMIA in March 2011 as the membership and office administrator. Jeff Carl joined the team in December 2011 as our database and website administrator. In September 2011, Christie Wahlert accepted a promotion from communications and marketing associate to associate director. As they left the National Office for new opportunities, I thank Leslie Ems Walker and Eileen Henthorn for their service to the association and its membership. I also want to thank the URMIA staff, who cheerfully assumed extra duties to keep all of our programs running so smoothly while we were in flux. I want to also thank and recognize URMIA’s many affiliate members who have so generously supported URMIA’s programs and services this year. Their continued support allows URMIA to enhance its services, which, in turn, enhances the ability of URMIA’s members to provide the highest quality services to their campus communities.

Jenny Whittington, CAE Executive Director University Risk Management and Insurance Association (URMIA)

URMIA Annual Report 2011

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with URMIA’s Human Resources

Leadership Team and Board of Directors Executive Committee, 2011-2012 President: Steve Bryant, CRM, ARM Managing Director of Risk Management and Emergency Management Coordinator, Texas Tech University System Steve Bryant has served in the insurance and risk management industry since 1981. His career has included servicing personal lines to large commercial accounts, corporate risk management, and risk management consulting. He joined Texas Tech as managing director of risk management in 2002 as its first full-time risk manager. Responsibilities include revising, developing, and implementing operating policies, programs, and protocols directly impacting risk management, emergency management, business continuity planning, and student organization risk management. He serves on several committees providing risk management expertise. Mr. Bryant serves on the city / county emergency management planning steering committee. He serves on the National Alliance faculty teaching Certified Risk Manager courses and the URMIA Board of Directors.

President-Elect: Gary W. Langsdale, ARM University Risk Officer, The Pennsylvania State University Gary Langsdale serves as university risk officer for The Pennsylvania State University, a position he has held since 2003, with responsibility for enterprise risk management, including operational, hazard, and privacy risks. Previously, he was director of risk management at International Paper Company. Mr. Langsdale has 35 years of experience in the insurance and risk management field, contributed to three recent white papers for URMIA, and participated in the development of the ASME standard on risk assessment in higher education. In April 2009, he was recognized by Business Insurance magazine as a member of their “Risk Management Honor Roll.” Mr. Langsdale has a Bachelor of Science degree from Allegheny College and holds the Associate in Risk Management (ARM) professional designation. His hobbies are saying “yes” to his grandchildren and “no” to his children.

Immediate Past President: J. Michael Bale, ARM, CRM, DRM Director of Risk Management, Oklahoma State University Michael Bale is the director of risk management for Oklahoma State University. He has been with the university since June 1980 and has worked in the area of risk management for the last 20 years. He obtained a bachelor’s degree in business administration and a master’s degree in higher education administration from Oklahoma State University. He holds the Associate in Risk Management (ARM) and Certified Risk Manager (CRM) professional accreditations and recently received the designation of Master Exercise Practitioner (MEP) from the United States Federal Emergency Management Agency. Mr. Bale is an active member in URMIA and was awarded the Distinguished Risk Manager (DRM) award. He served as president of URMIA from 2010-2011 and currently serves as immediate past president.

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Secretary: Kathy E. Hargis, MBA Director of Risk Management, Lipscomb University Kathy Hargis is the director of risk management for Lipscomb University in Nashville, Tennessee. She is the founding director for the university and has served in this position for the last seven years. Prior to working in higher education, Ms. Hargis worked in the corporate field, holding the position of risk manager for First American Corporation, a large banking corporation in Tennessee. She initially began her career as a commercial underwriter for CNA and Royal Sun Alliance Insurance Companies. In her current role as director of risk management, she oversees emergency management, business continuity planning, and environmental health and safety, along with the risk management duties for the university. She sits on numerous committees within the institution. She brings with her a solid background of over 20 years in the insurance and risk management industry. She earned her bachelorâ&#x20AC;&#x2122;s degree in business administration from Western Kentucky University. She also holds an MBA with a specialization in conflict management from Lipscomb University.

Treasurer: Margaret Tungseth, CPA, MBA, DRM Vice President for Finance & Administration, Central College Margaret Tungseth is the vice president for finance and administration/treasurer (VPFA) at Central College in Pella, Iowa. As VPFA, she is responsible for oversight of finance and treasury, facilities management, human resources, IT, dining services, and conference and events management. Ms. Tungseth served as president of URMIA from 2009-2010 and is currently serving as treasurer of the association. She received Bachelor of Arts degrees in economics and political science from Concordia College, a Bachelor of Science degree in accounting from Minnesota State University-Moorhead, and her MBA from North Dakota State University. She also holds an active CPA license from the State of Minnesota. Outside interests include playing soccer, scuba diving, skiing, reading, and hiking.

Parliamentarian: Michael J. Gansor, CPCU, ARM, AAI, AU, AFSB, LUTCF Risk Manager, West Virginia University Michael Gansor is the risk manager at West Virginia University (WVU), a position he has held since 1997. A business administration graduate of WVU, he also holds the Chartered Property Casualty Underwriter (CPCU), Accredited Advisor in Insurance (AAI), Associate in Risk Management (ARM), Associate in Underwriting (AU), and Associate in Fidelity & Surety Bonding (AFSB) professional designations from the American Institute for Chartered Property Casualty Underwriters and The Insurance Institute of America. He represents WVU as a member of the CPCU Society (Allegheny Chapter, Pittsburgh) and RIMS - The Risk Management Society (Pittsburgh Chapter). He is serving his third year as parliamentarian for URMIA. He is married with three grown children. His favorite pastime is fly fishing for trout in the mountains of West Virginia.

Board of Directors

Julie C. Baecker, AIC, ARM Chief Risk Officer, University of Alaska Director 2010-2013 Julie Baecker began working for the University of Alaska in 1979 as clerk in the risk management department. Soon thereafter, she became a licensed claims adjuster, set up the universityâ&#x20AC;&#x2122;s first self-insured claims program, and, in 1986, achieved her Associate in Claims (AIC) designation. A few years later, as university programs were downsized, she was assigned risk management in addition to her claims management duties. Fortunately, she was already exploring the exciting field of risk management, receiving her Associate in Risk Management (ARM) designation in 1992. Ms. Baecker is now chief risk officer at the system office of the University of Alaska.

URMIA Annual Report 2011

D. Jean Demchak, CPCU Managing Director, Marsh USA Inc. Director 2009-2012 D. Jean Demchak is responsible for managing Marshâ&#x20AC;&#x2122;s Global Education and Public Entity Practice. She also manages the integration of Marsh & McLennan companies in the education sector. Her responsibilities include managing and coordinating the education resources of the firm, assisting the various local offices with education issues, designing and building products for education, and serving as liaison with the marketplace, developing and customizing specialized services to meet client needs. She serves as a resource to key professional organizations within the education community and assists in identifying and responding to the emerging issues facing colleges, universities, and K-12 public and private schools in the 21st century. As a professional in the brokerage community for over 30 years, early on in her career Ms. Demchak focused on the higher education and public sector industries. She has focused solely on the education industry for the last 27 years. Prior to Marsh, she served as an associate with Sibson & Company, which provided management consulting services to human resources and executive and sales compensation.

Christine Eick, EdD, ARM, DRM Executive Director of Risk Management and Safety, Auburn University Director 2011-2012 Christine Eick serves as the executive director of risk management and safety for Auburn University. She has responsibility for enterprise risk management and all safety and environmental health programs. Dr. Eick is a member of Auburn Universityâ&#x20AC;&#x2122;s presidential advisory group and has broad university administrative responsibilities. Dr. Eick has over 20 years of experience in the insurance and risk management field with 19 of those years in higher education. She is a frequent speaker and has presented at NACUBO, URMIA annual and regional conferences, PRIMA, RIMS, CSHEMA, and the World Captive Forum. She has a Bachelor of Science degree in safety and health from Clemson University, a Master of Science degree in risk management and insurance from Georgia State University, a Doctor of Education in higher education administration from Auburn University, and a certificate in enterprise risk management and assurance services from Georgia State University, and she holds the Associate in Risk Management (ARM) professional designation. Dr. Eick serves on the board of directors for the Atlanta RIMS Chapter.

Joyce K. Fred, MBA, MPA, ARM, CIC, CISR Vice President of Insurance and Risk Management, Tulane University Director 2011-2014 Joyce Fred is the vice president of insurance and risk management at Tulane University in New Orleans, Louisiana. Prior to arriving at Tulane in 2011, she served as the risk officer for Oregon State University in Corvallis, Oregon, for six years. Ms. Fred began her insurance and risk management career in 1979. She has a Master of Business and Public Administration and has earned the Associate in Risk Management (ARM) certification and the Certified Insurance Counselor (CIC) designation. Ms. Fred has also served as an adjunct instructor at local community colleges and teaches risk management in various university classes. She serves on several non-profit boards and enjoys being involved in a girls mentoring program for middle school girls.

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Troy Harris Director of Risk Management, Westmont College Director 2011-2014 Troy Harris is in his fifth career, serving since 1997 as director of risk management, procurement, and auxiliary services at Westmont College in Santa Barbara, California. He has championed the college’s wildfire and earthquake response plans. In addition to helping the college minimize preventable loss, Mr. Harris provides oversight for the teams in procurement, bookstore, and document services. He also has a role in regulatory compliance. A Westmont alum, Mr. Harris graduated with a Bachelor of Arts degree in sociology. He owned and operated a legal support services business in Santa Barbara for 11 years, then served the County of Santa Barbara for another 12 years in the Superior Court Clerk’s office, as the county’s information systems strategic plan coordinator, and finally as the county’s purchasing manager, where he was recognized as the county’s 1996 Manager of the Year. While there he also earned the Certified Purchasing Manager credential from the Institute for Supply Management. He was named Westmont’s Employee of the Year in 2005.

Anita C. Ingram, ARM, MBA, MTS Associate Vice President of Police and Chief Risk Officer, Southern Methodist University Director 2011-2014 Anita Ingram has served as executive director of risk management at Southern Methodist University (SMU) in Dallas, Texas, since 1996 and was recently promoted to associate vice president of police and chief risk officer. Prior to SMU, she was assistant risk manager at Chemed Corporation, a Fortune 500 company in Cincinnati, Ohio. She began her career in 1984 as a mechanical engineering technician at Magnavox Government Electronics, Corp., in Fort Wayne, Indiana. Her responsibilities at SMU involve directing the university’s P&C, EH&S, fire, emergency management, and workers’ compensation programs. Ms. Ingram has a bachelor’s degree from University of Cincinnati, an MBA from Xavier University, and a Master of Theology from SMU. She attended Ohio State University from 1980-1984 and studied industrial and systems engineering. Ms. Ingram holds the Associate in Risk Management (ARM) designation and is currently studying for her CPA. She served six years as a member of the State Bar of Texas Grievance Committee and four years as a member of the Risk Management Advisory Committee for United Educators Insurance. Ms. Ingram served as treasurer of the board for URMIA for three years and is currently an active board member.

Marjorie F.B. Lemmon, ARM, CPCU Risk Manager, Yale University Director 2010-2013 Marjorie Lemmon has been the risk manager at Yale University since June 2003. Prior to that, she was the risk manager for Ann Taylor Stores Corporation for almost 11 years. Her responsibilities at Yale University include oversight of all of the operational risk management activities and initiatives throughout the campus. She also participates in the oversight of the enterprise risk management assessments throughout the university. Before moving into risk management, Ms. Lemmon began her career as an underwriter for two different insurance companies, including underwriting national construction accounts and universities. Ms. Lemmon is a member of the 2012 Annual Conference Committee; has presented at various annual and regional conferences, most recently in 2011; and is a member of the Professional Development Committee and the Government and Regulatory Affairs Committee. She is a past chair of the Inter-Association Alliances Committee and is the current chair of the Northeast Regional Conference Committee. Ms. Lemmon has been a member of the governor-appointed State of Connecticut Insurance and Risk Management Board since 2000. This board oversees the risk management and insurance issues of the state, and she is the chair of the risk management committee, reporting to the board. She is also active in the Connecticut Conference of Independent Colleges and RIMS - The Risk Management Society. Ms. Lemmon earned her undergraduate degree from Smith College and her MBA from the University of Hartford. She holds the Associate in Risk Management (ARM), the Associate in Underwriting (AU), and the Chartered Property Casualty Underwriter (CPCU) designations and is pursuing her Certified Risk Manager (CRM) designation.

URMIA Annual Report 2011

Donna McMahon, MBA, MS Assistant Director and Risk Manager, University of Maryland, College Park Director 2011-2014 Donna McMahon is the assistant director of risk management and communications in the Department of Environmental Safety at the University of Maryland, College Park. In that role, she also serves as the university risk manager. Ms. McMahon has been with the university for 23 years. Prior to arriving at the university, she worked in private industry for eight years as a bench chemist and became increasingly interested and involved in safety and risk issues. Though her undergraduate degrees are in biology and chemistry, she also holds an MBA and a master’s degree in human resource management from the University of Maryland.

Kimberly Miller Director of Risk Management, Bowling Green State University Director 2011-2012 Kim Miller is the director of risk management for Bowling Green State University (BGSU) in Ohio, a position she has held since September 2000. Her responsibilities at Bowling Green include directing all university-wide risk management, loss control, and insurance programs. Prior to BGSU, Ms. Miller worked in private industry in increasingly responsible risk management positions in both manufacturing and retail. Ms. Miller has been an active member of URMIA for the last 11 years and is presently a member of the URMIA Government and Regulatory Affairs Committee and serves as board liaison for URMIA’s Professional Development Committee. In addition to her service with URMIA, Ms. Miller is actively involved with the Inter-University Council of Ohio Insurance Consortium (IUCIC), which provides insurance and loss control services for 13 of Ohio’s public universities representing over 260,000 students and 50,000 employees.

Barbara Schatzer, MBA, ARM Senior Director, Risk Management and Benefits, University of San Diego Director 2010-2013 After an international career in health care administration, Barbara Schatzer entered the risk management field in 1990 as a consultant for a medical professional liability and general liability carrier. Ms. Schatzer’s adventures in higher education began in 2003 when she was hired to lead the risk management and environmental health and safety programs for the University of San Diego. Her responsibilities now also include employee benefits and business continuity. She has been an actively engaged member of URMIA since 2003, initially serving on the Membership Committee. She was appointed chairperson for that committee in 2009. She also served on the Professional Development Committee and has been involved in the planning of several annual conferences, including co-chairing the 2007 Annual Conference in Denver, Colorado. She chaired the 2009 Western Regional Conference in San Diego, California.

Special thanks to URMIA’s board of director members who completed their service in 2011: Megan Adams, Esq.

Director of Risk Management, Assistant Treasurer, Princeton University Director 2008-2011

Paul D. Pousson, ARM Associate Director of Risk Management, University of Texas System Director 2008-2011

Donna Smith Director of Risk Management (Retired), University of New Mexico Director 2008-2011

Taryn L. (Terri) Wiskirchen, MBA University Director of Risk Management, Embry-Riddle Aeronautical University Director 2010-2011

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Membership Snapshot URMIA’s members represent a variety of higher education institutions and companies from across the United States and around the world. Our member-led board of directors and committees help build the organization and identify its goals for the future. As of January 31, 2011, URMIA had 1740 individual members, including 1303 institutional members, 370 affiliate members, 10 international members, and 47 retiree or emeritus members.

Membership Updates: •

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In 2010, URMIA implemented an updated dues system to welcome new members who may only be peripherally involved with risk management at their institutions. This new dues system allowed many institutions to add deputy members at no additional cost. As a result, URMIA has gained nearly 300 institutional deputy members, growing from 465 institutional deputy members in 2009 to our current total of 763 institutional deputies. Welcome to all of our new members! Starting in January 2012, URMIA simplified its membership dues process by shifting the dues year to follow the calendar year. Previously, URMIA’s dues year ran from October 1-September 30. This also means that all members in 2011 received three free months of membership from October 1 through the end of the year.

URMIA Membership Counts - 1993-2011 600

Institutions Affiliate Organizations

500

531

526

523

530

472 424 379

400 327 282

300

252

230 200

174

161

199

100 20 0

1993

1994

1998

2000

109

110

105

2010

2011

30 2002

2003

2004

2005

2006

2007

2008

2009

Table 1: Number of Institutions or Affiliate Organizations Registered as URMIA Members by Year from 1993 to 2011 Note: Membership data for certain years is missing or incomplete and has not been included.

The URMIA National Office is happy to provide information about URMIA’s membership options and benefits of membership; contact the National Office at 812-855-6683 or urmia@urmia.org.

Table 2: Number of Individual Members by Membership Type from 2006 to 2011

URMIA Annual Report 2011

Member-Led Committees URMIA’s member-led committees help the association meet its strategic goals throughout the year. Any URMIA member can join these committees, which provide guidance for the operations of URMIA, develop resources, plan conferences, and help move URMIA forward.

Affiliates Committee •

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URMIA maintains an open, collaborative relationship with its affiliate membership. This relationship includes educational materials, as well as branding for the association. The Affiliates Committee developed content for a new affiliates section of the URMIA website, which will highlight the benefits of membership and provide details about opportunities available to affiliates. The committee hosted its fifth annual All Affiliates Meeting at the 2011 Annual Conference. In 2012, the Affiliates Committee will work with the Professional Development Committee to provide four free webinars for URMIA members on timely topics of interest.

Finance Committee •

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Annual Conference Committees (2011 and 2012) •

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e 2011 Annual Conference Committee developed Th a highly successful conference, “Expedition Risk!,” held September 10-14, 2011, in Portland, Oregon. The conference welcomed the greatest number of attendees and featured more special events and educational opportunities than ever before. Meanwhile, in preparation for the 2012 Annual Conference in Providence, Rhode Island, the 2012 Annual Conference Committee selected a conference theme and logo and designed the website. URMIA opened the call for presentations in late 2011. The committee also developed its budget, setting targets for events, sponsorships, and programming to ensure the conference’s financial success.

Government and Regulatory Affairs Committee •

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Communications Committee • •

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The Communications Committee produced the largest edition of the URMIA Journal to date after receiving a record number of article submissions. The board of directors accepted the committee’s proposal to develop “risk management week,” a week of activities and materials to help members highlight the value of risk management on their campuses. The week is scheduled for November 5-9, 2012. The committee published 11 editions of URMIA Insights, URMIA’s members’ only online newsletter. The committee expanded URMIA’s usage of social media tools to better communicate with current and potential members.

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The Finance Committee created an RFP for URMIA’s Tenants’ and Users’ Liability Insurance Policy (TULIP) program, reviewed proposals, and selected a company to administer the program on behalf of URMIA. The new TULIP website launched in January 2012. The committee reviewed URMIA’s annual audit program and made recommendations for future funding. It also reviewed URMIA’s property/casualty insurance applications for January 1 renewals. The committee provided guidance to help align committee initiatives with overall association strategy, reviewed and oversaw investment activity, reviewed committee budget development and budgets for the Executive Committee, and reviewed annual conference budgets, expenses, and proposed sponsorship and registration fees.

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The Government and Regulatory Affairs Committee partnered with the National Association of College and University Attorneys (NACUA) in its development of the Higher Education Compliance Alliance, a website scheduled for launch in 2012. The website will help members gain access to resources regarding a variety of legislation and regulations impacting higher education. The committee sent two representatives to RIMS on the Hill in June 2011 and obtained valuable insights into specific regulations, as well as lobbying basics. The committee then provided legislative updates to the membership through articles and news items in URMIA’s online newsletter, Insights. The committee plans on sending representatives to attend RIMS on the Hill in June 2012. In 2012, the committee will support government and regulatory affairs presentations at URMIA’s regional conferences and annual conference.

Honors Committee

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The Honors Committee recognized two retiring members with Emeritus standing for their contributions to URMIA and the profession of risk management: Allen Bova, Cornell University, and Donna Smith, University of New Mexico.

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The committee honored Margaret Tungseth, Central College, with the Distinguished Risk Manager (DRM) Award, URMIA’s highest honor. Elizabeth Carmichael, Five Colleges Incorporated, received the Innovative Risk Management Solutions Award for her institution’s driver credentialing program. The committee recognized the efforts of all outgoing board of director members and committee chairs.

Inter-Association Alliances Committee •

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In 2011, the Inter-Association Alliances Committee identified a number of strategic partners, including the National Association of College and University Business Officers (NACUBO), National Association of College and University Attorneys (NACUA), Association of Governing Boards of Colleges and Universities (AGB), American Council on Education (ACE), RIMS - The Risk Management Society, Association of College and University Auditors (ACUA), and NASPA - Student Affairs Administrators in Higher Education. The committee also identified educational partners, including the Association for Student Conduct Administration (ASCA), EDUCAUSE, Public Risk Management Association (PRIMA), Stetson University College of Law, Campus Safety Health and Environmental Management Association (CSHEMA), and American Society for Healthcare Risk Management (ASHRM). The committee will continue to explore shared educational opportunities and products with these organizations, as well as avenues to build URMIA’s visibility, recognition, and member recruitment.

International Committee •

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In September 2011, the URMIA Board of Directors made the International Task Force a permanent member-led committee. The committee met with peer organizations to explore international membership expansion, including the British University Finance Directors Group (BUFDG), the European Universities Association (EUA), American Council on Education (ACE), and National Association of College and University Business Officers (NACUBO). URMIA partnered with NACUBO to create the International Resource Center, an online resource providing guidance for all international aspects of college and university operations. The committee also supported various sessions at the 2011 Annual Conference, including a general session and an international track of sessions.

Knowledge Management Task Force •

In May 2011, the Knowledge Management Task Force launched the URMIAnetwork, URMIA’s new, members’ only website. The task force identified URMIA’s needs in developing such a site and selected and implemented a site to help meet those needs.

Membership Committee •

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With the support of the Membership Committee, the URMIA Board of Directors added a free student membership category to the association’s membership types. The committee will focus on marketing student membership in 2012 to help bring in new risk managers and build membership for years to come. To help mitigate the loss of professional development funds in higher education, the membership committee provided $10,000 in scholarship money to URMIA members to attend the regional and annual conferences. Between September 2006 and September 2011, the URMIA membership has increased by 56 percent.

Nominating Committee •

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The Nominating Committee reviewed nominations for leadership positions to ensure that each person nominated would accept office if elected and was in good standing with the association. The committee also solicited nominations for vacant leadership positions and worked to implement succession planning into board of director meetings and other URMIA member events.

Professional Development Committee •

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The Professional Development Committee hosted regional conferences in Boston, Oklahoma City, and Chicago. At the 2011 Annual Conference, the committee organized three pre-conference workshops, including sessions on enterprise risk management, a primer on risk management in higher education, and an Associate in Risk Management (ARM) study session and test. The committee also began content development for a higher education core curriculum, which will provide resources, guidance, and toolkits of information for those new to risk management and those new to higher education.

Total Cost of Risk (TCOR) Task Force •

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The TCOR Task Force completed the second TCOR white paper, Executing a Total Cost of Risk Model, and an accompanying spreadsheet that allows institutions to enter their own TCOR data and get dynamic charts and graphs. The task force also presented advanced TCOR concepts at the Midwestern Regional Conference in Chicago and the 2011 URMIA Annual Conference.

URMIA Annual Report 2011

Meet the National Office Staff URMIA’s National Office is located in Bloomington, Indiana, on the campus of Indiana University. In 2011, the National Office welcomed two new staff members to the URMIA team. Don’t hesitate to contact our friendly, helpful staff members with any questions you may have. Jenny Whittington, CAE Executive Director Joined in 2005

Executive Director Jenny Whittington has been with URMIA since 2005 and has more than 15 years of experience in association management. Ms. Whittington acts on behalf of URMIA, supervises the National Office staff, and serves as the liaison to the URMIA Board of Directors to advance all association stated goals and purposes. She also represents URMIA at industry and peer association conferences and is an advocate for the important role risk management serves on campus. Ms. Whittington participates in the PTO at her son’s elementary school, has her bachelor’s degree from Indiana University, and holds the Certified Association Executive (CAE) designation from the American Society of Association Executives (ASAE). Prior to joining URMIA, Ms. Whittington worked in event planning, communications, and graphics for a trade association and an organizational consulting firm.

Jeff Carl Database and Website Administrator Joined in December 2011

Jeff Carl joined the team in December 2011 as URMIA’s database and website administrator. Mr. Carl received his Bachelor of Science from Marian University and has previously worked in the online services field for higher education. He most recently worked with the University of Indianapolis as an online services manager and is a much needed asset to keep our web services up and running.

Patricia Fowler Knowledge Center Administrator Joined in August 2009

Patricia Fowler joined the URMIA National Office in August 2009 as knowledge center administrator. Ms. Fowler received master’s degrees from Western Michigan University. With more than 25 years of health care and university risk management experience, she retired from Michigan State University in 2007 and is now assisting the enhancement of URMIA’s knowledge sharing efforts.

Keely Davenport Sims Membership and Office Administrator

Christie Wahlert

Joined in March 2011

Associate Director Joined in April 2008

Christie Wahlert joined the National Office in April 2008 as URMIA’s communications and marketing associate and moved into the role of associate director in September 2011. She received her master’s degree from Indiana University and has worked in communications, graphic design, and lecture planning. She also has experience developing face-to-face and online coursework and training programs for managers and field employees of the National Park Service.

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Keely Davenport Sims joined the National Office in March of 2011 as URMIA’s office administrator and quickly added membership duties to her responsibilities. Ms. Davenport Sims received her Bachelor of Science from Indiana University and has previously worked in the marketing and hospitality fields, as well as for two Indiana convention and visitors bureaus. Her experience and background make her an excellent addition to the URMIA staff.

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with Your Award-Winning Colleagues

URMIA Recognizes Awards and Honors Recipients Innovative Risk Management Solutions Award: Five Colleges Incorporated’s Driver Credentialing Program

Elizabeth J. Carmichael, CPCU, DRM, director of compliance and risk management at Five Colleges, Inc., received the fourth annual Innovative Risk Management Solutions Award for the institution’s driver credentialing program. The award recognizes innovative thinking and problem solving, characteristics that allow higher education risk managers to remain flexible and responsive in the protection of their institutions. Elizabeth Carmichael receives the At many universities, managing drivers is the biggest risk facing an institution’s award from Steve Holland, auto insurance program. To help mitigate risks for its fleet of over 200 vehicles, the University of Arizona. institution developed an online database to manage its driver credentialing program, collect data, and track additional driver requirements. The program represented a significant innovation over the previous paper-based method of data collection, increasing ease of use for drivers and vehicle program managers, security of data, and ease of data transmission to underwriters.

Distinguished Risk Manager Award

Margaret Tungseth, CPA, MBA, DRM, vice president for finance and administration at Central College in Pella, Iowa, received the 2011 Distinguished Risk Manager (DRM) award, which is one of URMIA’s highest honors. Recipients are nominated and selected by their peers, who can fully appreciate their challenges and accomplishments. Since 1989, 43 members have received the DRM award. Ms. Tungseth is a CPA and served as assistant treasurer, director of risk management, adjunct faculty member in the business/economics department, deferred gifts accountant, and insurance administrator for 15 years at Concordia College (MN) before moving to Central College in 2011. She earned her MBA with emphasis in accounting and finance from North Dakota State University. Ms. Tungseth began serving as URMIA’s treasurer in her first year of membership, as president in 2009-2010, and returned as treasurer in 2012. She has also served on URMIA’s Board of Directors, the Executive Committee, and as a member of the Annual Conference, Oversight, and Affiliates Committees. She has presented at a number of conferences, including Australasian Universities Risk and Insurance Management Society (AURIMS); the URMIA Annual Conference; and the Minnesota Planned Giving Council. She represented URMIA at the British University Finance Directors Group (BUFDG) conference at the University of Warwick, as well as the European Universities Association at Aarhus, Denmark.

Emeritus Honorees

Each year, URMIA honors newly retired members who have played a significant role in the association and higher education as a whole. URMIA has awarded over 40 retired risk managers with emeritus standing. Allen J. Bova, MBA, ARM, DRM, retired director of risk management and insurance at Cornell University, served both Cornell University and URMIA for many years. Within URMIA, he served terms as president in 2006-2007, board member, and chair or member of a variety of committees. He has been a valuable voice of insight and reason for URMIA’s members and will be sorely missed within the higher education risk management community. Donna Smith, retired director of risk management at the University of New Mexico, joined the university in 2004 with more than 20 years of risk management experience at the county, state, and national levels. Within URMIA, she served as a member on the board of directors, as well as a chair and member of a variety of committees.

URMIA Annual Report 2011

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A Professional Network

One of the greatest benefits of URMIA membership is the professional network our members build every day. While our conferences offer in-person networking opportunities, our active discussion boards allow members to ask questions and give and receive feedback 24 hours a day, seven days a week. No matter what the question or problem is, it’s very likely there is someone in the membership who has dealt with a similar issue and can provide ideas and solutions.

Launch of the URMIAnetwork

In May 2011, URMIA launched a new members’ only site, the URMIAnetwork (my.urmia.org), which provides an online library and networking community where URMIA members can discuss important higher education risk management topics and share resources. URMIA’s Knowledge Management Task Force worked tirelessly to develop and implement the new site, and the URMIA Board of Directors and Communications Committee assisted with testing and launching the site. How can the URMIAnetwork help members develop professional networks? • Discussion boards let members connect with risk management and insurance professionals across the United States and around the world. Members can also search past discussions easily and quickly using advanced search tools. • Members can ask questions, share best practices, and attach documents in the URMIAnetwork’s discussion boards without having to summarize any responses received, as was required in the old e-mail listserv. • Members can add frequent contacts to their contact lists, send e-mails, and use extensive member search tools to find people with similar demographics, institutions, or interests. • Members can hold active discussions with many colleagues at once in the same discussion thread.

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Just Getting Started?

URMIA encourages all members to log on today and explore the many capabilities of the URMIAnetwork.

Fill out your profile. • The more complete your profile, the easier it is to connect with colleagues. Add a photo, verify your contact information, and update past positions, interests, and education. • Check out your networks by selecting “My Networks” under the “My Profile” tab. Search the member directory and add people to your contact list.

Search for documents in the URMIA Library. Table 3: The URMIAnetwork Home Page • You can search for documents by keyword, tag, author, file type, or posted date. • You can also rate documents, comment on them, or add them to your favorites to access them easily later.

Access communities and discussion boards. • Under the “My Profile” tab, select “My Communities” to see your communities. Click on a community’s name to view discussions and recently shared files. • Start a discussion, respond to another member’s query, and attach a document to your response.

Read URMIA Insights to learn the latest in higher education risk management. • Under the “News and Events” tab, click on URMIA Insights to view the latest edition of URMIA’s monthly online newsletter and all the articles published in 2011.

Table 4: URMIA Insights Online Newsletter

URMIA Annual Report 2011

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Your Risk Management Expertise

URMIA’s goals are, in part, to make available the best, most complete risk management information for institutions of higher education and to provide excellent professional development opportunities for risk management professionals. To meet these goals, URMIA offers a number of ways for risk managers to build their risk management expertise, including through the URMIA library, annual and regional conferences, and speaking engagements at peer organizations’ events.

Browse the URMIA Library

When URMIA launched its new members’ only website, the URMIAnetwork (my.urmia.org) in May 2011, a major benefit to members was a greatly improved and updated URMIA library. The URMIA library allows members to: • Build their risk management expertise 24 hours a day by browsing documents, resources, and links to further information. • Search for specific topics of interest using the advanced search tool, which allows members to search any way they want - by tag or keyword, popularity, library type, file type, or within specific communities. • Share and interact with documents like never before. Members can forward documents to their colleagues, comment on them, and rate the value of resources for the benefit of other members. • Add documents to their “favorites” list, giving members easy access to their most used documents anytime they log in. • Upload documents and helpful resources to the URMIA library to share with others.

Table 5: The URMIA Library - “Folder View” Table 6: Document Detail, Including Rating, Actions Members Can Take, Statistics, Comments, and Related Links

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Annual Conference Report

In 2011, URMIA’s Annual Conference continued to grow, receiving a record number of presentation submissions and welcoming the greatest number of attendees ever to Portland, Oregon, for our 42nd Annual Conference, Expedition Risk! Thank you to the 2011 Annual Conference Committee, our expert speakers, and our generous sponsors for their support in helping make our largest conference ever such a success. The 2011 Annual Conference featured: • Nearly 90 breakout session speakers and 32 breakout sessions. • General sessions focusing on risk management from a university chancellor’s perspective, enterprise risk management, internationalization of university operations, and managing student organizations. • Three pre-conference workshops, including Associate in Risk Management Review Session and Exam - ARM 54-Risk Assessment, Risk Management 101 in Higher Education, and Enterprise Risk Management (ERM) Boot Camp. • Many chances to network, create lasting relationships, and share problems and solutions with colleagues. Table 7: URMIA Annual Conference Attendance by Year, 2001-2011 • The fourth year of URMIA’s successful volunteer activity, URMIAcares, which gave attendees the chance to give back to the community that hosted the conference. Conference attendees and guests served three Portland-area charities, including the ReBuilding Center, Transition Projects, Inc., and Potluck in the Park. The support of our sponsors also allowed URMIA to make a $1,000 donation to each of the charities served. • Nearly 40 affiliate sponsors, whose support is absolutely essential in allowing URMIA to bring the highest quality speakers and networking events to our conference attendees. • Five scholarships awarded by the Membership Committee to support members who would not otherwise be able to attend due to budgetary constraints.

URMIA Annual Report 2011

Regional Conference Report

When faced with tightening budgets and travel restrictions, it may be difficult for some URMIA members to attend an annual conference. However, URMIA’s regional conferences offer one-of-a-kind educational and networking opportunities while limiting time away from the office and overall expenses. These in-person events provided the latest updates and information required to help higher education risk managers do their jobs. In 2011, URMIA sponsored three regional conferences, including the Northeastern Regional in Boston, Massachusetts; the Southwestern Regional in Oklahoma City, Oklahoma; and the Midwestern Regional in Chicago, Illinois. The 2011 regional conferences featured: • Nearly 30 breakout session speakers and 20 breakout sessions focusing on everything from total cost of risk and weather-related risks to copyright issues and emerging threats facing colleges and universities. • Opportunities to meet colleagues from institutions in the same geographic region. • Over 50 affiliate sponsors, whose generous support allowed URMIA to keep conference Table 8: URMIA 2011 Regional Conference Attendance registration prices low while continuing to provide high-quality, in-person meetings featuring thought leaders and experts in higher education risk management.

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URMIA Member Speaking Engagements and Conference Updates In 2011, URMIA’s members have served as subject matter experts and leaders by presenting on behalf of their organizations and URMIA at a number of prestigious conferences. To view a complete listing of members’ accomplishments in 2011, visit my.urmia.org and search for “Members in the News.”

National Association of College and University Attorneys (NACUA) •

Amy Foerster, attorney at Saul Ewing LLP, co-presented a May 5, 2011, NACUA webinar, “Title IX: Responding to OCR’s New ‘Dear Colleague’ Letter on Sexual Violence.”

National Association of College and University Business Officers (NACUBO) •

On December 7, 2011, Craig McAllister, director of risk management and insurance at Cornell University, copresented the webinar, “Assessing Institutional Risk with International Activities.” The webinar was hosted by NACUBO, in partnership with URMIA, and focused on the range of threats and risks facing campuses abroad.

Overseas Security Advisory Council and the University of Texas System •

On April 18-19, 2011, the Overseas Security Advisory Council (OSAC) and the University of Texas (UT) System presented the College and University Health, Safety, and Security Seminar at the University of Texas at Austin campus. Joan Rupar, president of Chartis’ WorldRisk Division, co-presented a session on faculty-led study abroad liability, and International SOS presented a panel providing a global view of the university’s duty of care obligations.

RIMS - The Risk Management Society

Several URMIA members presented at the 2011 RIMS Annual Conference and Exhibition, Advantage: RIMS, on May 1-5, 2011, in Vancouver, British Columbia. • Mary Breighner, vice president of global risk for higher education and healthcare at FM Global, and Christine Eick, executive director of risk management and safety at Auburn University, co-chaired the session, “Creating a Risk Management Culture and Managing Top Higher Education Risks.” The session drew nearly 50 attendees and featured a panel of six university risk managers, including URMIA members Sasha Alexander, insurance manager at University of Guelph; Ellen International Exposure Shew Holland, director of risk management at the University of Margaret Tungseth, vice president for finance Denver; Gary Langsdale, university risk officer at The Pennsylvania and administration at Central College, atState University; and Nakeschi Watkins, risk manager at Yeshiva tended two international conferences on behalf University. of URMIA. The British Universities Finance • Scott Wightman, area executive vice president at Arthur J. GalDirectors Group’s (BUFDG) 2011 Conference, lagher Risk Management Services, co-presented the session, “Loss “Making Working Together Work,” took place Forecasting 101: A Practical Model for the Do-It-Yourselfer.” at the University of Warwick, United Kingdom,

Stetson National Conference on Law and Higher Education •

•

Robert Smith, partner at LeClairRyan, and D. Jean Demchak, managing director at Marsh USA Inc., co-presented “Risk and Litigation Management in an Age of Heightened Legal and Social Accountability” at the Stetson National Conference on Law and Higher Education, held February 5-8, 2011, in Orlando, Florida. D. Jean Demchak, managing director at Marsh USA Inc., served as a panelist for the pre-conference workshop, “Federal Interventions in Higher Education: Navigating the New Federal Regulatory Landscape in a Time of Transition and Fiscal Challenges.” Ms. Demchak also co-presented, “Reforming the Higher Education Business Model,” which reviewed external impacts on higher education and the higher education industry as the next “bubble to burst.”

on April 10-12, 2011. On April 13-15, 2011, Ms. Tungseth attended the European University Association’s (EUA) 2011 Annual Conference, “Investing Today in Talent for Tomorrow,” held at Aarhus University in Denmark. Mike Bale, director of risk management at Oklahoma State University, attended the 2011 Australasian Universities Risk and Insurance Management Society (AURIMS) Annual Conference on May 11-13, 2011, at Macquarie University in Australia. AURIMS was formed in 1999.

URMIA Annual Report 2011

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Awareness of Higher Education Risk Management URMIA’s mission is to advance the discipline of risk management in higher education; one of the ways it accomplishes this mission is by building awareness among college leaders and other stakeholders of the value of risk management. This section highlights some of the ways URMIA strives to build awareness of risk management, including distribution of a variety of publications, advancement of social networking efforts, and recognition of members in the news.

Publications Report URMIA Insights

URMIA’s monthly online newsletter, URMIA Insights, provides members with the latest news and resources regarding risk management in higher education. From guest-authored content to news briefs to featured articles, members can find a monthly review of current issues impacting higher education. URMIA encourages members to submit guest articles and other resources, templates, or professional updates for publication. In 2011, Insights featured: • Eleven timely editions, distributed to members only • Sixty-two articles, focusing on a wide variety of topics impacting higher education risk managers and insurance professionals • Twenty guest-authored articles from URMIA members and other subject matter experts • Seventy-seven news briefs, sharing the latest headlines in risk management • A brand new graphic style and its own dedicated site on the URMIAnetwork

URMIA Journal

The URMIA Journal is an annual publication that is distributed to every member of URMIA, as well as a number of peer organizations and the press. Published each summer, the URMIA Journal provides readers with in-depth articles highlighting higher education risk management, written by leaders in the profession. All article submissions go through a rigorous peer review process, conducted by the URMIA Communications Committee. Ultimately, the URMIA Journal generates greater risk management awareness and scholarship. It gives campus leaders helpful resources to more effectively manage risks, protect their institutions and their people, and conserve limited resources. Since the URMIA Journal reaches over 1,700 professionals, as well as major publications and media outlets, it also builds awareness of risk management issues. In 2011, the URMIA Journal featured: • Eleven peer reviewed articles focused on higher education risk management, including topics ranging from disaster response and international campus risks to enterprise risk management and the rising price of college tuition • Five generous affiliate sponsors whose support helped make the URMIA Journal a reality • The greatest number of article submissions in the history of the URMIA Journal

White Papers

In 2011, URMIA’s Total Cost of Risk (TCOR) Task Force developed a new white paper, “Executing a Total Cost of Risk Model.” While the foundational tenets of cost of risk were introduced in the original TCOR white paper, “Measuring the Total Cost of Risk,” this paper broadened the scope of TCOR to explore cost of risk metrics for complex operational areas within institutions, including research, international study and travel, environmental health and safety, internal audit, and legal. It also addressed segments unique to some institutions, such as medical centers, systems, and community colleges.

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The white paper was supplemented by a set of worksheets which dynamically graph and chart an institution’s TCOR based on the data entered. The graphic format provides risk managers with a tool to present TCOR information to campus stakeholders and leaders.

Social Networking Report

URMIA has expanded its online presence through a number of social networking sites to offer a variety of ways for members and potential members to connect with URMIA. These sites can be accessed directly from the helpful links on our website. • URMIA’s Flickr page features photos from conferences and other in-person events, as well as historical photos. • URMIA’s YouTube channel includes videos from members and past conference presentations. • Twitter provides updates about the latest risk management news items. URMIA currently has 80 Twitter followers. • URMIA’s Facebook group helps members connect in a more social venue. The Facebook group has 103 members. • URMIA’s LinkedIn group provides a professional networking and information sharing site to both members and non-members. The LinkedIn group has 341 members.

Members in the News News Articles and Features

Arkansas State University • An October 2011 Associated Press article, “Lift Death Spurred Schools to Action,” discussed changes to aerial lift safety plans following the death of University of Notre Dame student Declan Sullivan and the release of the new LiftUpRight.org website. The article featured a number of URMIA institutional members, including Arkansas State University. Arthur J. Gallagher Risk Management Services • Affiliate member Arthur J. Gallagher Risk Management Services was featured in a February 9, 2011, Chicago Tribune article, “Colleges Consider Jumping in Health Insurance Pool.” The article discussed the decision of 11 community colleges in the Chicagoland area and downstate to create a cooperative insurance pool to lower costs for employee health insurance coverage. Arthur J. Gallagher Risk Management Services organized the insurance pool. Auburn University • Christine Eick, executive director of risk management and safety at Auburn University, was interviewed for the Economist Intelligence Unit’s report, Fall Guys: Risk Management in the Front Line. The report discussed results of a survey of almost 500 risk executives to assess the current state of risk management and its growing role in all industries. Cornell University • Allen Bova, retired director of risk management and insurance at Cornell University, was featured in a March 4, 2011, Cornell Daily Sun article, “Campus Pub May Open in Fall.” Mr. Bova provided the risk management perspective on the issue and explained that risk management would work closely with students to ensure student support. • A March 17, 2011, New York Times article, “With Crises, Universities Worry About Students Abroad,” featured the efforts of a number of colleges to protect and evacuate students and faculty abroad when faced with chaos. The article discussed Cornell University’s relocation of students in New Zealand after a strong earthquake hit Christchurch and highlighted some of the many safety issues and risks to colleges and universities. Cuyahoga Community College • The March 2011 edition of FM Global’s Reason magazine included, “Straight A’s: Cuyahoga Community College,” featuring Thomas Somerville, risk manager and executive director of business continuity at Cuyahoga Community College, and his team’s successes in today’s difficult economic climate. FM Global • Mary Breighner, vice president of global risk for higher education and healthcare at FM Global, co-authored a September 12, 2011, Risk and Insurance magazine article, “Business Impact Analysis Prepares College Campuses for Times of Crisis.” The article highlighted how colleges and universities can use a business impact analysis (BIA) in responding to crisis events and the need to develop business continuity plans based on solid financial analysis well in advance of any disaster.

URMIA Annual Report 2011

LeClairRyan • In a September 27, 2011, news release, “Consumerist Paradigm Hurts American Higher Education,” Robert B. Smith, partner at LeClairRyan, discussed the paradigm of the “customer is always right” and how it impacts higher education. The article was based on a webinar presented in conjunction with the Center for Excellence in Higher Education Law and Policy at Stetson University College of Law. • A November 29, 2011, University Business article, “The ‘Rugged Individualist’ versus the ‘Ivory Tower’,” featured Robert B. Smith, partner at LeClairRyan. The article discussed how using a business-based approach may not fit with the process and goals of higher education. Lipscomb University • On January 5, 2011, Kathy Hargis, director of risk management at Lipscomb University, was featured in a university press release following her October 2010 induction as URMIA’s secretary. • Lipscomb University’s campus news featured Kathy Hargis in an article, “University Preps for Emergencies with Water, Food Stockpiles, Red Cross Training,” highlighting the university’s increased efforts in 2011 to boost emergency preparedness and arrange for provisions for up to 1,500 people living on campus for five days during a crisis. • In recognition of National Preparedness Month, Lipscomb University undertook a fire simulation, training for faculty and staff, and a public relations campaign highlighting the university’s readiness. In a press release, Kathy Hargis explained, “After witnessing the devastation due to natural disasters around the world over the last few years, Lipscomb University administrators resolved more than a year ago to significantly boost emergency preparedness on campus.” New York University • A February 2, 2011, Property Casualty 360 article, “Egypt Turmoil Provides Risk Management Lesson for Evacuated NYU Students,” featured Michael Liebowitz, director of insurance and risk management of New York University (NYU). Mr. Liebowitz described NYU’s safe evacuation of 60 students and staff working at an archaeological dig in Egypt during massive anti-government protests. The Ohio State University • A January 3, 2011, Inside Higher Ed article, “Expanded View of Travel Liability,” featured Mark Briggs, chief risk officer at The Ohio State University. The article discussed a ruling on policy coverage by the Ohio Supreme Court in response to a 2007 bus crash that killed five Bluffton University baseball players, as well as the driver and his wife. • An October 2, 2011, Washington Post article, “U-Va. Bans Fireplaces in Some Historic Rooms Because of Safety Concerns,” featured Mark Briggs in its discussion of how, for the first time in 200 years, the University of Virginia banned the use of fireplaces in 106 rooms. Workers found damage to chimney linings and mortar during a roof restoration project; compounding the potential risk was the layout of the rooms and a lack of sprinklers. Oklahoma State University • A July 24, 2011, Business Insurance article, “Social Media Has Schools on Defense,” featured Mike Bale, director of risk management at Oklahoma State University. The article discussed the potential legal implications facing colleges and universities monitoring student athletes’ social media accounts and behavior. The Pennsylvania State University • A January 10, 2011, Business Insurance article, “Risk Managers Feel the Squeeze,” featured Gary W. Langsdale, university risk officer at The Pennsylvania State University. The article discussed how risk managers have coped with shrinking budgets through travel restrictions and staff reductions rather than through cuts on loss control or safety efforts. • A July 24, 2011, Business Insurance article, “Social Media Has Schools on Defense,” featured Gary W. Langsdale in its discussion of the potential legal implications facing colleges and universities monitoring student athletes’ social media accounts and behavior. • David Snowe, insurance manager at The Pennsylvania State University, was featured in a September 12, 2011, Risk and Insurance magazine article, “Business Impact Analysis Prepares College Campuses for Times of Crisis.” Mr. Snowe explained the university’s goals in the development of its business impact analysis (BIA): “We believed a BIA fit clearly into our enterprise risk management program, and the risk management department was looking to identify the critical paths that led to both solutions in the event of a disaster and what the bottlenecks to those solutions were, as well as to focus and prioritize our business continuity exposures.”

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Southern Methodist University • Anita C. Ingram, associate vice president of police and chief risk officer at Southern Methodist University (SMU), was featured in a September 12, 2011, Risk and Insurance magazine article, “Business Impact Analysis Prepares College Campuses for Times of Crisis.” Ms. Ingram described how SMU used the results from its business impact analysis (BIA): “The BIA was very affirming for us. We thought we knew where to place our priorities, but having outside experts validate those thoughts was extremely helpful.” Temple University • A March 17, 2011, New York Times article, “With Crises, Universities Worry About Students Abroad,” featured Temple University’s efforts to evacuate students from its large branch campus in Tokyo after the devastating Japanese earthquake in March. Texas Tech University System • An October 2011 Associated Press article, “Lift Death Spurred Schools to Action,” discussed changes to aerial lift safety plans following the death of University of Notre Dame student Declan Sullivan and the release of the new LiftUpRight.org website. The article featured a number of URMIA institutional members, including Texas Tech University System. Tulane University • An October 2011 Associated Press article, “Lift Death Spurred Schools to Action,” discussed changes to aerial lift safety plans following the death of University of Notre Dame student Declan Sullivan and the release of the new LiftUpRight.org website. The article featured a number of URMIA institutional members, including Tulane University. University of Arizona • In recognition of National Preparedness Month, Lipscomb University undertook a number of events and a public relations campaign highlighting the university’s readiness. A Lipscomb University press release about the events featured Steven C. Holland, assistant vice president for risk management services at the University of Arizona. Mr. Holland explained, “The biggest change is that universities are all coming to the conclusion that emergency preparation isn’t just a one-man shop. It requires a lot of partners within the university, as well as outside agencies.” University of Florida • An October 2011 Associated Press article, “Lift Death Spurred Schools to Action,” discussed changes to aerial lift safety plans following the death of University of Notre Dame student Declan Sullivan and the release of the new LiftUpRight.org website. The article featured a number of URMIA institutional members, including the University of Florida. University of Kansas • An October 2011 Associated Press article, “Lift Death Spurred Schools to Action,” discussed changes to aerial lift safety plans following the death of University of Notre Dame student Declan Sullivan and the release of the new LiftUpRight.org website. The article featured Lori Williams, associate athletics director, risk management, at the University of Kansas. University of Wisconsin • A December 13, 2011, Wisconsin State Journal article, “In Wake of Scandals, UW System Eyes Policies on Contact With Minors,” featured the University of Wisconsin System’s review of policies regarding employee and volunteer contact with minors on campus and crime reporting. According to a 2009 review, the UW System’s 26 campuses offer more than 750 camps and clinics each year for minors, enrolling more than 50,000 children.

Honors and Awards

Risk and Insurance 2011 Power Brokers • Congratulations to Eric Pan, area assistant vice president at Arthur J. Gallagher Risk Management Services, and Christopher Schwyter, senior vice president at Willis, who were named by Risk and Insurance as 2011 Power Broker winners in the education category. • Also named as finalists were Chris Duble, executive vice president at Fred C. Church; John Watson, executive director, higher education practice at Arthur J. Gallagher Risk Management Services; and Scott Wightman, area executive vice president at Arthur J. Gallagher Risk Management Services.

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URMIA’s 2011-2013 Strategic Plan

URMIA’s leaders have revised the three-year strategic plan to help address new economic realities. Our task is to position URMIA for excellence in priority areas to ensure ongoing operational and financial health. Over the last five years, URMIA has grown in membership and facilities and has implemented new programs and opportunities to equip higher education risk managers for the future. Member dues and event sponsorships have supported URMIA’s mission and its growth, but we could not have accomplished any of this without the efforts of URMIA’s greatest asset – its people.

Strategic Direction #1: Organizational Sustainability

URMIA will strive to meet the needs of the present association without compromising the ability to meet future needs by building a sound financial plan and through prioritization of programs and services. Expected outcomes in the next three years include: • URMIA will dedicate resources and funding for priorities identified by the membership. • URMIA will see a growth in membership in all categories. • URMIA will receive favorable feedback from its membership regarding its strategic direction. • URMIA will continue to streamline and develop better operating policies and practices.

Strategic Direction #2: URMIA Brand Awareness and Outreach

URMIA will be a recognized voice and credible source of information and knowledge in advancing the awareness of risk management in higher education. Expected outcomes in the next three years include: • URMIA will see an increase in the frequency of speaker/presenter opportunities from peer associations and institutions. • URMIA will have a robust speaker bureau. • URMIA will have a recognized presence with other higher education institutions.

Strategic Direction #3: Enhance Higher Education Risk Management Education

URMIA will improve, promote, and facilitate the dissemination of risk management information through improvements to its website, library, and available risk management resources. Expected outcomes in the next three years include: • URMIA will make a significant contribution to the knowledge base of higher education risk management topics. • Institutional risk managers will have greater access to resources and information in many different formats. • URMIA will collaborate with peer organizations and other groups to advance best practices and knowledge of higher education risk management topics and issues.

Strategic Direction #4: Monitor Public Policy Involving Higher Education Risk Management

URMIA will continue to monitor public policy on evolving risk management issues in higher education. Expected outcomes in the next three years include: • URMIA will continue to be a resource for its membership, informing and educating about federal legislation and regulations. • URMIA will influence and contribute to laws, public policies, and regulations governing risk management practices in higher education as appropriate.

Strategic Direction #5: Expand URMIA’s Boundaries Internationally

URMIA will expand outside our domestic borders to build alliances with international partners that influence risk management practices internationally. Expected outcomes in the next three years include: • URMIA will contribute to best practices that govern risk management practices in higher education from an international perspective. • URMIA will be recognized by global associations/organizations as a leader in higher education risk management. • URMIA will build its international membership.

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Your Career: How to Get Involved

URMIA is an association built by and for its members. This section highlights the many ways members can get more involved in the association. URMIA members should contact the URMIA National Office, a board of directors member, or a committee chair to get started.

Committee Work

The efforts of URMIAâ&#x20AC;&#x2122;s committees and task forces are guided by our strategic plan. Committees plan conferences, connect with other organizations, build membership, plan URMIAâ&#x20AC;&#x2122;s budgets, and move the organization forward.

Annual Conference Committee (2012) Committee Co-Chairs: Anne N. Gregson, University of Rhode Island Melissa A. Meo, ARM, AIC, Brown University Board Liaison: Joyce Fred, MBA, MPA, ARM, CIC, Tulane University

Annual Conference Committee (2013)

Committee Co-Chairs: Steve Holland, DRM, CRM, ARM, University of Arizona Ruth Unks, ARM, DRM, Maricopa County Community College District Board Liaison: Anita C. Ingram, ARM, MBA, MTS, Southern Methodist University

Honors Committee

Committee Chair: Larry V. Stephens, AIC, ARM, CPCU, AAM, DRM, Indiana University

Inter-Association Alliances Committee Committee Chair: Paul D. Pousson, ARM, University of Texas System Board Liaison: Donna McMahon, MBA, MS, University of Maryland, College Park

International Committee

Committee Chair: Christine Eick, EdD, ARM, DRM, Auburn University Board Liaison: D. Jean Demchak, CPCU, Marsh USA Inc.

Affiliates Committee

Membership Committee

Communications Committee

Nominating Committee

Committee Chair: Joan D. Rupar, Chartis Board Liaison: Gary W. Langsdale, ARM, The Pennsylvania State University Committee Co-Chairs: Michaele DeHart, Syracuse University Nigel Wilson, ASA, American Appraisal Board Liaison: Troy Harris, Westmont College

Finance Committee

Committee Co-Chairs: Ellen Shew Holland, ARM, University of Denver Taryn L. (Terri) Wiskirchen, MBA, Embry-Riddle Aeronautical University Board Liaison: Margaret Tungseth, CPA, MBA, DRM, Central College

Government and Regulatory Affairs Committee Committee Chair: David Pajak, ARM, Syracuse University Board Liaison: Marjorie F.B. Lemmon, ARM, CPCU, Yale University

Committee Chair: Samuel Florio, JD, Santa Clara University Board Liaison: Barbara Schatzer, MBA, ARM, University of San Diego Committee Chair: Mike Bale, ARM, CRM, DRM, Oklahoma State University

Professional Development Committee

Committee Chair: Nakeschi Watkins, Yeshiva University Board Liaison: Kimberly Miller, Bowling Green State University

Knowledge Management Task Force (Retired in 2012) Committee Chair: Julie C. Baecker, University of Alaska Board Liaison: Megan Adams, Esq., Princeton University

Total Cost of Risk Task Force (Retired in 2012) Committee Chair: Barbara A. Davey, University of Notre Dame Board Liaison: Gary W. Langsdale, ARM, The Pennsylvania State University

URMIA Annual Report 2011

Learning Events

URMIA’s regional and annual conferences give attendees direct access to leaders in the field and subject matter experts in higher education risk management. The 2011 regional conferences welcomed 363 attendees, and the URMIA Annual Conference witnessed a record number of attendees with 565 participants.

2011 Regional and Annual Conference Schedule • • • •

April 26, 2011 - Northeastern Regional, Navigating Higher Education Risks: A Beacon to Guide You Over the Hill, Boston, MA May 16-17, 2011 - Southwestern Regional, When the Wind Comes Sweepin’ Down the Plains, Oklahoma City, OK June 16-17, 2011 - Midwestern Regional, The Windy City: Exploring Risk Since 1790, Chicago, IL September 10-14, 2011 - URMIA’s 42nd Annual Conference, Expedition Risk!, Portland, OR

2012 Regional and Annual Conference Schedule • • • • •

February 28-29, 2012 - Southeastern Regional, Weathering Your Risks in Hotlanta!, Atlanta, GA March 19-20, 2012 - Western Regional, Threat Assessment: Are You Prepared?, Boise, ID April 10, 2012 - Northeastern Regional, Managing Risk Is Everyone’s Job: Creating a Culture of Risk Management, Babson Park, MA May 17-18, 2012 - Midwestern Regional, Brewing Up the Best in Risk Management Solutions, Milwaukee, WI September 29-October 3, 2012 - URMIA’s 43rd Annual Conference, Guiding You Across the Ocean of Risk, Providence, RI

Presentation Proposals and Article Submissions Submit a Presentation

Each year, URMIA’s Annual Conference Committee releases its call for presentations in late-November to early-December. URMIA encourages all members to consider submitting a presentation proposal. • Annual conference presentation proposals are due in the early spring. Review the URMIA website for complete information and deadlines. • All submissions should include at least one presenter from an institution of higher education and should limit the total number of presenters to three or less. • Presentations must not sell a product or service. • Interactive sessions and workshops are especially encouraged.

Submit an Article

Members can share their challenges and successes with their colleagues and further build the profession of higher education risk management by submitting an article for one of URMIA’s major publications, the URMIA Journal and URMIA Insights. • URMIA Journal: The URMIA Journal is a professional publication that is produced annually and distributed to every member of URMIA, as well as a number of peer organizations and the press. This publication features in-depth articles covering a wide range of topics, including hot topics in risk management and case studies of best practices that have been implemented on campuses. The call for article submissions closes in the spring, and the URMIA Journal is published each summer prior to the annual conference. • URMIA Insights: URMIA’s online newsletter, URMIA Insights, is a monthly publication that features brief articles and news items on the latest updates in higher education risk management. Guest-authored articles cover many different topics based on current issues in higher education and the authors’ areas of expertise. Articles are typically short and provide links to further information for interested readers. To submit an item for consideration, members should contact the URMIA National Office.

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ADVANCE...

Your Association: A Look to the Future

Development of a Risk Management Curriculum

One of URMIA’s strategic directions for 2011-2013 is to enhance campus risk management education by improving, promoting, and facilitating the dissemination of risk management information through improvements to the association’s website, library, and available risk management resources. In 2012, the Professional Development Committee will also begin development of a higher education core curriculum in support of this strategic goal. Curriculum will be developed for two major audiences: • Those risk managers who are new to higher education • Those risk managers who are new to the field of risk management The Professional Development Committee has started a sub-committee to focus specifically on outlining educational content based on the target audiences, developing resources, and identifying any information gaps that exist. The resulting resource lists, links, and educational tools will form a foundational risk management toolkit, which will be useful to members for years to come. Many new educational opportunities will stem from this project, so members should stay tuned!

Launch of Higher Education Risk Management Week

In 2012, the URMIA Communications Committee will launch URMIA’s first ever week dedicated to promoting risk management on campuses across the United States and around the world. Risky Business: A Week Focusing on Risk Management’s Contributions to Higher Education is designed to help our members share the value of campus risk management and recognize the professionals who work to protect students, faculty, staff, and the institutions they serve. Risky Business week will highlight the fact that campus risk management is everyone’s job, all year long. Goals of the week are to: • Communicate the benefits of effective risk management to members’ campuses and the stakeholders risk managers serve • Forge relationships among campus partners and leaders to build a culture of risk management • Introduce colleagues and leaders to risk management’s many accomplishments and encourage others to embrace risk management principles throughout the year To support our members in bringing Risky Business week to their campuses, URMIA will provide the following tools and resources: • A website and discussion board dedicated to Risky Business • Free webinars to help our members plan their own Risky Business week events • Free webinars on hot topics in higher education risk management that will be open to our members, their colleagues, leaders, and other campus stakeholders • Print-on-demand materials, including posters, flyers, and other direct mail pieces • Sample e-mails, press releases, and logos • PowerPoint templates that can be modified to include institution-specific information • Guidance on holding lunch and learn sessions on member campuses • Frequently asked questions and elevator speeches

URMIA Annual Report 2011

APPENDIX... Statement of Operations Revenue Dues Conference revenue Regional conference revenue Other revenue Unrealized gain/loss on investments Total Revenue

Financial Statements* 2011

2010

2009

$342,850 $570,622 $104,797 $40,188 ($30,746) $1,027,711

$333,390 $539,643 $123,652 $36,023 $46,411 $1,079,119

$270,724 $495,282 $80,472 $29,802 $87,632 $963,912

$360,143 $43,245 $36,396 $14,816 $336,318 $65,309 $856,227 $171,484

$361,075 $35,505 $48,470 $13,188 $355,914 $73,349 $887,501 $191,618

$327,464 $36,457 $34,339 $10,087 $344,683 $53,033 $806,063 $157,849

Expense General and administrative expense Board expense Committee expense Publications expense Annual conference expense Regional conference expense Total Expense Revenue Over Expense

Statement of Position

2011

2010

2009

Assets Cash in bank Accounts receivable Investments Prepaid expenses Total current assets Fixed assets (net) Total Assets

$406,698 $771,583 $54,760 $1,233,041 $9,291 $1,242,332

$530,553 $24,294 $524,871 $6,803 $1,086,521 $14,596 $1,101,117

$367,510 $32,150 $457,627 $4,489 $861,776 $19,928 $881,704

$7,654 $6,270 $298,558 $312,482 $929,850 $1,242,332

$13,973 $11,409 $317,368 $342,750 $758,367 $1,101,117

$12,481 $11,049 $291,425 $314,955 $566,749 $881,704

Liabilities and Net Assets Accounts payable Payroll taxes payable, conf. Unearned dues and sponsorship revenue Total Liabilities Unrestricted net assets Total Liabilities and Net Assets

*Figures are unaudited. Full financial statements are available on request.

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2011

URMIA ANNUAL REPORT For more information... URMIA NATIONAL OFFICE PO Box 1027 Bloomington, IN 47402

Website: www.urmia.org Phone: 812-855-6683 E-Mail: urmia@urmia.org

UNIVERSITY RISK MANAGEMENT AND INSURANCE ASSOCIATION