UTA Continuing Eduction Corporate Training Catalog

The University of Texas at Arlington is committed to meeting the challenges of today’s changing marketplace by providing the services and training you need to keep your business competitive, productive, and successful. Customers today demand that companies deliver products and services faster, less-expensive, and higher in quality.

With training provided by UTA, your employees will not only gain the advantage but also acquire the skills necessary to hone that competitive edge.

UTA has an extensive list of training programs designed to meet the needs of complex business environments. Our instructors, content experts, and training specialists can identify and deliver training based upon your unique business, required time frame and preferred delivery method. Our focus is to increase individual and workforce efficiency, while sharpening your employees professional skill sets.

You can choose from a wide selection of courses, or we can customize a current program or service to fulfill a company’s particular requirements. We can tailor any program by customizing the curriculum and choosing the delivery format that best satisfies your needs.

We offer on-site, online, on-campus or hybrid training designed specifically for your organization’s purpose.

COMMUNICATION

Need more information? Contact a Training Specialist Today.

BUSINESS COMMUNICATION

Our Business Communications courses are designed for professionals who are eager to augment their current professional communication skills; or ready to improve upon their established written, verbal and electronic communication skills. Participants will develop usable critical thinking skills by crafting email messages; building a professional portfolio, consisting of seven documents; polishing editing skills; advancing team skills; perfecting leadership skills; resolving conflict; improving cross-culture communication, and implementing other useful strategies of public speaking.

In addition to improving a variety of hard skills, participants will increase their self-confidence as a professional writer, speaker, and as a durable critical thinker.

INSTRUCTIONAL DESIGN

As we transition to a more e-learning environment, this program provides the essential tools necessary to develop potent and durable training for adult learners. This program will support your employees in mastering the concepts needed to design the ideal course for your employees and their goals. This program, paired with instructordriven lectures and activities on strategies beyond any textbook, will provide your employees with an unbeatable combination for cultivating your teaching skills.

Communication training for employees allows them to:

1. Improve customer service 2. Explain concepts in an engaging manner 3. Better communicate with customers and co-workers 4. Become more self-confident

BUSINESS CONTINUITY AND DISASTER

RECOVERY

We provide participants with the knowledge to implement a business continuity/disaster recovery program. This hands-on training is designed to take the participants from a novice level, with little or no past experience, to an advanced level of recovery planning.

TRAIN THE TRAINER

Effective training involves a range of skills, knowledge, and attitudes applied in a unique and engaging manner known as the “art of teaching.” Our program will prepare corporate trainers to present information successfully, respond to questions effectively, and lead activities that support and engage learners. Trainers will learn how to lead engaging discussions, listen intensely, maintain a positive attitude, calculate accurate observations, and help participants make the necessary learning connections.

TECHNICAL WRITING

Training your employees to be technical writers and effective communicators will provide them with the skills necessary to convey technical content in a useful manner to any audience.

Popular Course Topics:

» Technical Writing Introduction

» Technical Writing Techniques

» Technical Editing

» Technical Writing for Presentations

The Power of Microcredentials

UTA’s microcredentials are on tread in the workplace and setting the standard nationally and internationally for high-quality, stackable credentials designed for today’s learner.

HIGH QUALITY

Microcredentials from UTA, or one of our many industry partners, provides you the credentials to get noticed.

STACKABLE

Gather immediate value when you earn credentials that align with certificate programs to gain the experience you need, and get the job you want.

IN-DEMAND

Microcredentials are designed to meet current and emerging market needs and align with relevant industry standards.

51% of companies have no plans for how to address a pandemic emergency.

HUMAN RESOURCES

Professionals in Human Resources teach practical skills to employees that can be immediately and directly applied to the workplace. UTA teaches the knowledge essential for Human Resources professions.

Popular

HR TRAINING BENEFITS

FINANCE AND ACCOUNTING

Popular Course Topics:

Need more information? Contact a Training Specialist Today.

ARE YOUR EMPLOYEES SHRM CERTIFIED?

KEEP YOUR EMPLOYEES’ KNOWLEDGE CURRENT AND RELEVANT

Now, more than ever, HR teams are required to assume a greater leadership role, contributing to and advancing their organizations’ strategic direction. The SHRM-CP and SHRM-SCP credentials recognize this trend and take a fresh and current look at what HR professionals need to know—and how to put that knowledge to work. The certification program covers behavioral competencies and functional knowledge areas within the themes of HR Competencies, People, Organization and Workplace. Attaining and maintaining a credential means your employees will be ready to take on new roles and responsibilities.

EMPLOYEES WILL LEARN PRACTICAL SKILLS THAT WILL IMPACT THEIR JOB IMMEDIATELY

SHRM certification measures an HR professional’s most critical skill: the ability to apply HR principles to actual, everyday situations. It is among the first to focus on practical, real-life HR information, teaching, and testing competencies and knowledge. When you prepare for the certification exam with the SHRM Learning System, you won’t be simply memorizing a textbook; you’ll be applying concepts, using behavioral judgment and understanding best practices for handling day-to-day business as well as unexpected scenarios. You’ll be learning from the experiences of other HR professionals, sharpening your skills, and boosting your productivity and effectiveness.

THESE CERTIFICATIONS WERE DEVELOPED WITH EMPLOYERS IN MIND

SHRM conducted global research, including outreach to major corporations, universities and over 35,000 members of the profession worldwide. Based on its findings, SHRM determined that, in addition to technical knowledge, a successful HR career will also be determined by behavioral competencies—the SHRM-CP and SHRM-SCP include both of these essential elements. This credential will reflect what you need to know and how to apply it to be a leader in your organization. Growing the influence of HR leaders through certification is a worthwhile investment that also improves your reputation as an organization that takes HR seriously.

EMPLOYEES’ KNOWLEDGE AND SKILLS WILL BE GLOBALLY APPLICABLE AND UNIVERSALLY RECOGNIZED

We live and work in a global economy, and your skills need to be globally applicable and accepted. The skills shortage of today’s workforce is a global issue requiring a scalable response. Based on one single SHRM Body of Applied Skills and Knowledge™(SHRM BASK™), the SHRM-CP and SHRM-SCP credentials are relevant and applicable worldwide. Earning this credential will give you the recognition and flexibility to use your knowledge, skills and competencies anywhere your organization operates, now and in the future. And the SHRM-CP and SHRM-SCP exams are accredited by the Buros Center for Testing, asserting that the HR Credentials meet the highest standards in testing.

OPERATIONS

UTA can provide the training that employees need to stay ahead of business operations. Employees will learn the tools needed to achieve operational effectiveness by leveraging skills and enabling collaboration across your organization.

Popular Course Topics:

» Operational Effectiveness

» Understanding Business Operations

» Call Center Operations

» Working in a Global Marketplace

» Quality Auditing

» Quality Engineering

» Quality Improvement

» Lean Principles

» Risk Management

» Sustainability

LEADERSHIP, SUPERVISORY AND MANAGEMENT

Organizations need leaders who can communicate a clear vision and strategy, drive change, and sustain an innovative, highperformance culture. Our business leadership programs will help build employees’ skills, increase their confidence, and fortify their expertise as a leader in the field. Whether a new supervisor or an experienced C-level executive, we can provide your employees with a foundation of core supervisory and leadership knowledge.

POPULAR COURSE TOPICS:

Real World Skills for First Time Supervisors

Basic Supervision Series

Fundamentals of Skills and Managing Resources

Fundamentals of Communicating

Dealing with Conflict

Problem Solving and Decision-Making Tools

Process Improvement

Managing Personal Growth

Performance Management Skills

Strategic Business Planning

Emotional Intelligence

Assessing Team Progress

Basic Data Gathering

Waste Elimination

Leading Global Businesses

Leading Change

Managing Organizational Growth or Renewal

Using Positive Discipline

Preparing for Change

Managing Change When You Are Not in Charge

Building a Culture of Innovation

LOGISTICS & SUPPLY CHAIN MANAGEMENT

Understanding supply chain and logistics management from both a U.S. and global perspective is imperative for employees who interact with manufacturers and distributors, transportation carriers, and logistics service providers. UTA can provide the training necessary to compete in today’s global economy.

Popular Course Topics:

» Materials Management

» Warehouse/Distribution Center Management

» International Logistics and Supply Chain Management

» Advanced Procurement Management

» Global Supply Chain Management

» Supply Chain Management and Logistics

» Supply Chain Management and Operations

» Supply Chain Management and Procurement

» Integrated Supply Chain Management

Leadership for C-Level or Senior Management

FACILITY MANAGEMENT

UTA has a comprehensive training and assessment program that provides facility management professionals with the practical knowledge and skills required by today’s employers.

LEAN PRINCIPLES

Lean Six Sigma is a methodology aimed at reducing waste. The goal is to identify and eliminate non-essential and nonvalue added steps in the business process in order to streamline production, improve quality, and establish customer loyalty. We have experienced instructors ready to prepare your employees to earn the highly sought after and rewarding certifications of Quality Management.

Popular Course Topics:

» Fundamentals of Lean Principles

» Yellow Belt

» Green Belt

» Black Belt

The Top 4 Reasons a Professional Certification Benefits the Entire Company

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SUPERVISORY AND MANAGERIAL CERTIFICATE

This program will provide your employees with a foundation of core supervisory knowledge and the skills to be successful in planning and assigning work, coaching and mentoring, and motivating others.

CERTIFICATE IN DIVERSITY & INCLUSION

This program will explore the employer’s responsibility to ensure an inclusive work environment that is supportive and engaging. Participants will gain the perceptual, institutional, and psychological processes that impact the ways people interact with each other. Participants will explore building employee engagement and identifying interventions surrounding unconscious bias and specific diversity and inclusion strategies.

MARKETING & SALES CERTIFICATE

Participants will learn how to turn prospects into buyers, establish proper customer service, develop a sales plan, and much more.

ADVERTISING AND OUTREACH

SPECIALIST

Nearly every business uses some form of advertising to promote their products or services. Even in today’s digital marketing arena, advertising professionals play a vital role in driving product awareness. This program will teach participants how to create advertisements for print and digital media.

DIGITAL MARKETER CERTIFICATE

This program will provide your employees the skills and hands-on practice they need to become a digital marketer.

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BUSINESS OPERATIONS SPECIALIST

Regardless of company size, operational management drives business success. This practical program will teach participants the fundamentals of business management and operational planning. Participants will gain essential skills and strategies that they can put into action at the workplace, such as risk management, scheduling, and control.

CUSTOMER SERVICE SPECIALIST CERTIFICATE

This program explores the tenets of delivering excellent customer service. Participants will gain critical skills that make a positive impression on current and future customers, communication and interpersonal skills, creative thinking and conflict resolution solutions.

CERTIFICATE IN MEDIATION AND ARBITRATION

This program will provide participants with the comprehensive training needed to become a certified mediation or arbitration professional. It is structured around the Mediators Without Borders INACCORD® conflict resolution model, and offers participants the chance to practice their skills through simulated roleplaying exercises. Skills covered include facilitating hearings, weighing evidence and testimony, and rendering awards, as well as fundamentals of conflict analysis and resolution. Upon successful completion, Mediators Without Borders will award participants four individual certificates in Mediation, Applied Mediation Practice, Arbitration and Professional Mediator and Arbitrator. A final exam is optional upon completion of the course.

1 Leads to happier employees — who stick around longer

Encourages greater peace of mind

Gives your clients greater confidence in your business

Boosts productivity

Certified employees learn from their training, the importance of adhering to certain professional standards.

You can more easily and confidently rely on your team’s ability to meet industry benchmarks and count on work of a higher and more consistent quality.

That peace of mind is worth investing in...

NON-PROFIT MANAGEMENT CERTIFICATE

Your employees will gain a deeper understanding of the skills and knowledge needed to solve problems, contribute ideas, and offer solutions for a non-profit organization.

CERTIFICATE IN SUSTAINABILITY AND 21ST-CENTURY BUSINESS SOLUTIONS

This certificate is designed to provide participants with economic- and business-based solutions to 21st-Century problems. Participants will gain the skills to lead the transition to a more value-oriented process to generate revenue while considering societal and environmental concerns while becoming more equitable, efficient, and sustainable.

CERTIFIED QUALITY IMPROVEMENT ASSOCIATE (CQIA)

This program introduces quality concepts to help participants understand what quality means and how it is used every day gathered from a variety of industries. It will help prepare your employees for the American Society for Quality (ASQ) Certified Quality Improvement Associate certification exam. The course outline follows the Certified Quality Improvement Associate (CQIA) body of knowledge (BoK) and explores the history and evolution of quality, quality tools, working with teams, assessing customer-supplier relationships, and more.

MASTER IN CONSTRUCTION MANAGEMENT

Training employees to meet the industry’s evolving advances in construction technologies, including financing and methods to underscore a sound and systematic management of construction projects, is at the core of success.

CERTIFIED GREEN SUPPLY CHAIN PROFESSIONAL

The Certified Global Professional program was created by academics, industry practitioners, and professionals who assisted in the development of the credential and is backed by their extensive backgrounds related to the material. The Certified Global Business Professional program prepares participants for the credential exam by educating them in four areas: global management, global marketing, supply chain management, and trade finance.

Contact us at 817.272.2581 or 866.906.9190 for more information

Need more information? Contact a Training Specialist Today.

CYBERSECURITY

Provide training to your employees to combat cyber threats, while also preparing them for in-demand IT certification exams.

Possible Topics Include:

» Information Security

» CompTIA Security+

» CompTIA Advanced Security Practitioner (CASP)

» Certified Information Systems Auditor (CISA)

» SSCP Systems Security Certified Practitioner

» Certified Ethical Hacker (CEH)

» Certified Information Security Manager (CISM)

» Certified Information Systems Security Professional (CISSP)

ANTI-FRAUD AND FORENSIC INTERVIEW SPECIALIST CERTIFICATE

This program will explore the components of fraud and economic crime investigation between the government and private sectors.

COMPUTER FORENSICS

The University of Texas at Arlington offers a highly costeffective approach to advancing the technical skills of your employees. Businesses can no longer afford to use antiquated techniques that fail to properly identify a breach or an incident. We provide training for digital forensics, incident response and threat-hunting teams to identify and successfully uncover evidence to mitigate a possible threat. Our instructors are experts in the field, with real-life, hands-on experience.

CLOUD COMPUTING

As more companies adopt cloud technologies, a growing demand for IT professionals to gain cloud certifications is on the rise. UTA is here to provide your employees with the expertise and knowledge in efficiently and effectively developing, deploying, and maintaining cloud solutions.

Popular Topics:

» Foundational Concepts of Cloud Computing

» CompTIA Cloud+

» EXIN Cloud Computing

» Cloud Architect

» Amazon Web Services (AWS)

» AWS Solutions

» Microsoft Azure

» Azure Developer

» Google Analytics

DIGITAL MARKETING AND SOCIAL MEDIA

Whether increasing traffic or engaging in conversations for various marketing campaigns, businesses today must be able to use marketing tools proficiently to successfully meet client goals. UTA provides the training your employees need to boost sales and reinforce your brand.

Popular Course Topics:

» Building Your Brand

» Brand Engagement

» Digital Marketing

» Strategy and Management

» Digital Marketing Best Practices

» Understanding Analytics

» Digital Engagement

Our bootcamps prepare your employees for successful IT careers. We pride ourselves on helping employers train their employees in-demand skills and certifications.

» Social Media Management

» Search Engine Optimization (SEO)

» Digital Branding

» Email Marketing

» B2B Digital Marketing

» Mobile Marketing

» Video Marketing

» Writing Digital Content

» Cybersecurity

» Software Engineer

» Cloud Development

» A.I./M.L. » Data Science

Popular Bootcamps: Contact us at 817.272.2581 or 866.906.9190 for more

LEADING MEASURES FOR IMPROVING SAFETY PERFORMANCE

This advanced safety and health course is designed to provide participants with the skill and knowledge to identify key steps and develop implementation strategies for an organization to effectively apply leading measures for improving safety performance. Participants will gain enhanced skills for measuring and prioritizing organizational risks. The course will also address corporate success measures, reward and recognition programs, and help participants identify potential pitfalls of performance measurement systems. The use of case studies, job safety analyses, and near-miss (near-hit) reports will be used to foster practical application of a leading measure approach to improving safety performance.

RISK ASSESSMENT TECHNIQUES

This course provides participants with techniques used to prepare for and conduct assessments, identify issues, as well as the disposition of identified issues. Classroom lecture and experiential exercises provide participants with the opportunity to practice the knowledge and skills presented. Assessments are used to systematically gather information, which is analyzed against approved criteria to identify potential issues related to compliance, performance, and effectiveness.

PRINCIPLES OF AUDITING

This course provides participants with the fundamental principles needed to conduct auditing activities related to regulatory compliance, contractual performance, and individual skills and knowledge. Participants will develop auditing skills, including planning, procedures, evaluation, and management.

JOB

HAZARD

ANALYSIS/JOB SAFETY ANALYSIS (JSA)

This course provides participants with the knowledge and skills to conduct a thorough job hazard analysis (JHA). Participants will learn how to identify hazards, what comprises a job hazard analysis and how to conduct a step-by-step job hazard analysis. A job hazard analysis focuses on the relationship between the worker, the task, the tools, and the work environment to identify hazards before they occur. Participants will conduct an actual job hazard analysis to identify uncontrolled hazards and identify measures to eliminate or reduce those hazards.

SAFETY, HEALTH AND ENVIRONMENTAL RISK MANAGEMENT (SHERM) PRINCIPLES

This course provides an overview of risk management from the safety, health, and environmental program perspective. A wide-range of specific topics will be covered including introduction to risk management using ISO STD 31000, key terminology, describing and applying the risk management process, and strategies for improving environmental, safety, and health (ESH) programs using risk management principles.

INTRODUCTION TO ENVIRONMENTAL COMPLIANCE

is designed to give environmental, health, and safety professionals the tools they need to ensure their workplace is in compliance with environmental regulations and it is able to reduce environmental risks.

COMPLIANCE TRAINING ENABLES YOUR EMPLOYEES TO:

SAFETY AND HEALTH MANAGEMENT SYSTEMS

Through lecture, intense student involvement, and demonstrations of learning, the course will provide students with the opportunity to understand how effective SHMS are developed, implemented, and maintained. The course will demonstrate the benefits of implementing a SHMS and will discuss the available consensus standards and international standards and guidelines highlighting their common elements. Participants will understand how SHMS can be implemented in a variety of industries, including manufacturing, construction, mining, healthcare, retail, trade and hospitality.

MANAGEMENT OF CHANGE (MOC)

This is a control associated with industries covered by the Process Safety Management standard. Change is essential to a company’s productivity, growth, and efficiency. In general, all industries benefit operationally by implementing methods to manage changes to equipment, procedures, materials, and process conditions. This course will present methods to identify, review, approve and implement changes within a management of change program through a series of exercises. After completing this course, participants will have the necessary tools to develop a management of change process.

FATAL CONSTRUCTION INJURIES

cost $5 billion each year in health care, lost income, reduced quality of life for family members, and lost production.

Total workplace injury costs exceed $170 billion each year, and more than 130K construction workers miss days of work due to on-thejob illnesses or injuries resulting in decreased productivity. Workers’ compensation claims for nonfatal falls alone account for $2.5 billion. Falls also account for 34% of all construction deaths.

On average, construction companies spend 3.6% of their budget on injuries, but only 2.6% on safety training. OSHA estimates that construction companies could save $4-$6 for every $1 they invest in safety.

Discount pricing and streamlined purchasing procedures for contract training is now available to federal government customers through UTA’s GSA schedule 899 Environmental Services contract. Visit our website at uta.edu/ded for more information or call us at 866.906.9190.

The University of Texas Arlington Continuing Education Department (USPS 023-838) is published two to four times per year (January, March, August, December) by the staff of The University of Texas at Arlington, Division of Continuing Education, 140 West Mitchell Street, Arlington, TX 76019. Periodical postage paid at Arlington, TX (Volume 23, Number 3, November 2022) POSTMASTER: Send address changes to the University of Texas at Arlington, Division of Continuing Education, 140 West Mitchell Street, Box 19197, Arlington, TX 76019.

55% of workers believe they need more safety training.

Understand and identify red flags that their workplace has safety challenges

Know exactly how to act if a noncompliance issue occurs

Keep your organization’s legal risk to a minimum

Ensure your employees’ and customers’ health and safety are of paramount importance