2016–2017
ANNUAL REPORT
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FROM THE
VICE PROVOST AND UNIVERSITY REGISTRAR I am pleased to share with you the Office of the Registrar’s 2016-2017 Annual Report. Over the past year the Office of the Registrar has continued its commitment in serving students and the campus community. This report highlights several ways in which we have been actively involved. Please feel free to contact me with any questions or comments you might have. The allocation of our resources is guided and informed by the goals and objectives articulated within our Strategic Plan. The latest Office of the Registrar Strategic Plan (2014-2017) is available on our website (https://registrar.utexas.edu/about). The goals within the Strategic Plan include: 1. Supporting institutional efforts in ensuring time to graduation 2. Recruiting, developing, retaining, and rewarding a dynamic workforce
3. Improving the effectiveness and efficiency of our services and operations
4. Fostering a development culture and architecture that ensures robust, flexible, secure, and agile technical solutions 5. Enhancing customer service through strong partnership with the academic community
6. Identifying funding and partnership opportunities to support operating costs Within this report we have highlighted those accomplishments that are of particular note toward these goals and as such is not intended as an exhaustive list. The Office of the Registrar is fortunate to have a dedicated staff working in partnership with so many talented and
committed students, faculty and staff throughout the campus community. Together they are continually taking strides toward improving products and our student services as well as developing strong working relationships that will propel us into a successful future. Looking forward, the 2017-2018 academic year will provide new opportunities to demonstrate our student-centered focus, contribute to innovative University initiatives, and continue to build our strong professional relationships across campus. We will also soon be publishing our 2017-2020 Strategic Plan. As such and being part of a newly created Enrollment Management Portfolio, we will be taking a fresh look at the Office of the Registrar mission, vision, and values statements so that each better reflect the office’s student-centered and campus service philosophies and principles. Again, I encourage you to contact us if you have any questions or comments about any of our services or if you have suggestions regarding how we may better meet the needs of our campus and our students. My contact information as well as contact information for the units serving the Office of the Registrar are included at the end of this report. Warm regards,
V. Shelby Stanfield Vice Provost and University Registrar
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EXECUTIVE SUMMARY During the 2016-2017 academic year, the Office of the Registrar continued its commitment to serving students and the campus community as well as actively seeking opportunities for improvement. This executive summary provides an overview of the activities of the Office of the Registrar since September 2016. Accomplishments included: FOUR YEAR GRADUATION RATES AND STUDENT SUCCESS • UT Planner: Launched an online class planning tool allowing for students to search for, create, and save personalized schedule options. • Minors: Developed and implemented the ability for undergraduate students to pursue and earn a minor credential.
• First Time in College (FTIC) Restriction: Launched an enhancement to the registration priority system that allows colleges and schools to reserve classroom seats for FTIC Students. STAFF EXCELLENCE • CONNECT Sessions/Professional Development: Continued monthly opportunity for staff to learn about issues in higher education, share knowledge base, and receive information on internal and external offices in the campus community.
• IT FYI: Continued weekly information sharing for Information Technology areas within the Enrollment Management portfolio. PRODUCTIVITY AND EFFICIENCY • Dell Medical School (DMS): Provided a customized transcript for DMS students along with a specialized certification of enrollment. Coordinated and mechanized curricular elements of their course offerings. Assisted in planning and discussion to offer dual degrees for DMS students and other graduate programs in the coming years. • PDF Transcripts: Designed, developed, and implemented the ability for students to request and send PDF transcripts to themselves 3
or third parties. Added the ability for students to send transcripts to multiple destinations in one order. • Athletic Student Progress System (ASPs): Designed, developed, and implemented the ASPs that streamlines the ability for athletics to generate NCAA required forms and reports as well as automate other processes for student athletes relating to registration, grades, and degree planning. STRATEGIC INFORMATION TECHNOLOGY INFRASTRUCTURE INVESTMENTS • SPEEDE Transcripts: Added more educational institutions to send transcripts to electronically. • Seat Counts: To accommodate the growing number of web-based classes, database changes were made to allow for class sizes of up to 100,000 versus capping enrollment at 1,000. CUSTOMER SERVICE • Facilitating Scheduling/Building Projects: Proactively advised and coordinated scheduling during construction projects. • Campus Support: Continued fulfilling special requests prioritized by the Registrar User Request Advisory Committee (RURAC). Additional customer service requests completed included projects relating to: waitlists, AlcoholEdu, UGS core curriculum, and GI Benefits. REVENUE TO ENHANCE OPERATIONS • Multidestinational Adjusted Rate Transcripts: Modified the Transcript Order System to support students sending multiple transcripts to different destinations at a reduced rate (after the first five). • Re-Engineering VA Certification Process: Co-led a national initiative to re-engineer the VA certification process thereby streamlining data collection and expediting the receipt of benefits to student veterans. • Reverse Transfer with National Student Clearinghouse: Led the growth of national reverse transfer data exchange.
2016-2017 Academic Year BY THE NUMBERS 88,494 transcripts issued 14,321 diplomas awarded
462,789 grades posted 13,593 grade changes
25,777 student registration changes 94,145 documents scanned into the imaging system
11,141 2,806 Hazlewood exemptions managed 2,152 GI Bill requests administered
1,514 course inventory requests performed 13,909 course schedule changes 46,067 events scheduled 26,895 sections scheduled 6,043
contributed to strategic goals for more than 19 initiatives, groups, schools, and colleges across campus participation on over 30 committees 4
Our Mission
The mission of the Office of the Registrar at the University of Texas at Austin is to create, maintain, certify, and protect University records of courses, degrees, and students.
Our Vision
The Office of the Registrar strives to: • Recognize the importance of each person we serve • Hold the trust and confidence of students, faculty, and staff for our quality of work, collaborative solutions, and administrative foresight • Care for our employees by promoting a friendly and stimulating office environment with opportunities for professional development • Earn national respect for excellence in academic services and our use of technology to benefit our campus and the higher education community
Our Values
The Office of the Registrar emphasizes: • Accuracy, to maintain exceptional quality in our records and processes • Integrity, to demand responsibility, confidentiality, and honesty in our work • Customer Service, to help people in a timely and caring way • Communication, to share expertise and listen to our clients and each other • Teamwork, to foster a collaborative work environment and coordinate the intricacies of our collective mission
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Our Core Functions
The core functions of the Office of the Registrar include: • Campus Support Activities • Catalog Production • Certification of Athletic Eligibility • Course Inventory Administration • Course Scheduling • Degree Audit • Diploma Services • Document Management • Enrollment Certification • Final Exams • Registration • Room Scheduling • Student Academic Records • Transcript Services • University Academic Calendar • Veteran Certification
The Provost’s Mission
The Office of the Executive Vice President and Provost coordinates the academic mission of the University, manages the academic experience for students, and implements policies and procedures related to faculty and administration.
The University of Texas at Austin Core Purpose To transform lives for the benefit of society.
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GOAL 1
FOUR YEAR GRADUATION RATES & STUDENT SUCCESS A. UT Planner In early June 2017, the Office of the Registrar launched a class planning tool called UT Planner. This new tool allows students to search for, create, and save a variety of personalized schedule options based on their preferred courses and scheduling breaks. As of August 2017, the UT Planner site has
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had almost 30,000 log-ins with over 9,500 unique individual log-ins. We are pleased to see the positive feedback and adoption of this new tool and look forward to continued and increased usage in the upcoming registration periods. The UT Planner provides a visual representation of the selected course taking patterns
and the ability to compare up to four schedule options at a time based on the student’s availability during the day. For example, students can block out specific times for breaks or when they have to go to work, and the planner will generate their options based on the preferred courses they selected. Students can also save their schedule options to review at a later time.
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Students can find the UT Planner tool at: https:// registrar.utexas.edu/students/registration/before and utilize the UT Planner site prior to their designated registration times. The purchase and implementation of UT Planner by the Office of the Registrar was in response to the feedback from student leaders in both Student Government and the Senate of College Councils.
Kudos to the UT Planner that you guys just launched. Very exciting and looks like a very helpful tool. — SEJAL SHAH, Senior Project Manager, Project 2021 and Educational Innovation
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B. Minors The Office of the Registrar has been actively engaged with colleges and schools to develop and implement the ability to allow a minor credential to be included on an undergraduate student’s transcript effective with the 2016-2018 Undergraduate Catalog. As of fall 2016, students and advisors can search for minors, apply for minors, and run audits for majors and minors in the Interactive Degree Audit (IDA) system. This allows students and advisors to determine if the student has successfully completed all the requirements for the specified degree plan. Once a student has completed all the requirements for the major and minor, the Office of the Registrar can confer each credential which is displayed on the student’s transcript. As of the 2016-2018 Undergraduate Catalog, the University is offering 63 minors. The number of students earning minors is expected to continue to rise as most majors in the 2016-2018 Undergraduate Catalog require a minor or certificate to fulfill the degree plan requirements. More information about minors can be found at http://registrar.utexas.edu/ staff/minors.
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C. First Time in College (FTIC) Restriction To better assist colleges and schools in managing the course registration process, the Office of the Registrar launched an enhancement to the registration priority system in May 2017. This system, also known as Registration Restrictions, allows colleges and schools to designate classroom seats as reserved for First Time in College (FTIC) students. This enhancement was created as a result of campus interest in being able to set up particular sections of courses specifically for new freshman students who will be registering during Summer Orientation. The Office of the Registrar provided training opportunities for the colleges and schools to utilize this new feature in the registration priority system. During the 2017 Summer Orientation sessions the campus community was able to designate seats to FTIC students and received positive feedback from our campus partners.
Please pass along our thanks to the whole team for the hard work you all do [in Scheduling]. I know you aren’t thanked enough. We appreciate all of you in the Registrar’s Office.” — THE ULN TEAM
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GOAL 2
STAFF EXCELLENCE A. CONNECT Sessions/ Professional Development The Office of the Registrar takes a proactive approach in providing professional development opportunities for its staff. One such opportunity called CONNECT is a monthly opportunity for staff to gather together to learn about another area of the office or within the University, acquire knowledge of issues in higher education, and to obtain feedback from fellow Office of the Registrar staff members about something they may have learned at a conference or workshop. During the 2016-2017 academic year, CONNECT topics included: • Dynamic Communication
• Lessons from the Texas Association of Collegiate Veteran Program Officials and WAVES Conference • Implementing PDF Transcripts
• Updates from the Texas Association of Collegiate Registrars and Admissions Officers (TACRAO) Annual Meeting • Creating Effective Training Resources and Using Plain English • Feedback from the Southern Association of Collegiate Registrars and Admissions Officers (SACRAO) Annual Meeting
The CONNECT sessions provide Office of the Registrar staff the opportunity to expand their knowledge of the profession while also providing a platform for those leading the session to further develop their own ability to lead and present in a professional setting.
B. IT FYI The Information Technology (IT) areas of the Enrollment Management portfolio (Registrar, Admissions, and Financial Aid) meet each week to share information about their portfolios. In addition, external departments are often invited to share campuswide information. External department presentations have included updates on the Administrative Systems Modernization Program (ASMP) projects, updates from colleges on administrative processes and future directions and goals, and technical updates from Information Technology Services (ITS) staff. Additional presentations have included updates from the President’s Office, Admissions, and Institutional Reporting, Research and Information Systems. These presentations continue to help our staff stay in touch with what is going on within our own areas as well as across campus.
• The Power of Leadership Presence • Title IX Training
• NCAA Athletic Eligibility Rules Updates • UT Planner
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GOAL 3
PRODUCTIVITY AND EFFICIENCY A. Medical School The Office of the Registrar has continued its involvement and engagement with the Dell Medical School (DMS) during the 2016-2017 academic year. A customized DMS transcript was made available to DMS students along with a specialized certification of enrollment. In addition, as curriculum decisions for the DMS have become solidified, the Office of the Registrar has partnered with DMS to coordinate and mechanize these important curricular elements of their course offerings. Collectively, with the Dell Medical School and the Graduate School, the Office of the Registrar has assisted in preliminary planning and discussion to offer dual degrees for DMS students with other graduate programs in the coming years. In June 2017, the second class of students of the Dell Medical School were enrolled through the collaborative efforts
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from the DMS, Student Accounts Receivable, Institutional Reporting Research, and Information Systems, Office of Financial Aid, and the Office of Graduate and International Admissions.
B. PDF Transcripts The Office of the Registrar designed, developed, and implemented the ability for students to request and send PDF transcripts to themselves or 3rd party businesses. The PDF Transcript System integrates with the university’s document delivery system, DocuSign, for access, authentication, and delivery to the intended recipients and the Online Web Payment system. This enables the student to pay for the PDF transcripts and have them sent immediately to the recipient. These features allow for a more streamlined delivery and payment experience.
The medical school curriculum has several components that are a significant challenge to integrate within the registration technology of a university. Our courses require a coding system that does not comply with the standard. Our term dates do not match the University. The Registrar staff have been strong and reliable partners to us in this endeavor. They have been creative and flexible when needed and helped us to comply when possible. We are very grateful for the partnership we have developed. — STEVE SMITH, Associate Dean for Student Affairs, Dell Medical School
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The soft release was in October 2016. Because this is a new process using new infrastructure, we are reviewing use patterns, issues, and enhancements that are needed to ensure students can utilize the new system to increase efficiency and effectiveness. Based on student feedback, we most recently added the ability for students to send transcripts to multiple destinations in one order and also receive a reduced rate for more than 5 transcripts in the order.
C. Athletic Student Progress System (ASPs) In conjunction with Texas Athletics, the Office of the Registrar designed, developed and implemented the ASPs system. This system replaces the manual paper system that had been in place for many years. This streamlines the ability for athletics to generate the NCAA required satisfactory progress and percent complete forms, prepopulate the athletes’ classes and related information, route the forms to the athletes’ advisors, allow advisors to adjust and approve forms and route to the Registrar’s Office, integrate final grades with the forms, and allow the Office of the Registrar to certify and sign off on the forms. This system has saved the university hundreds of staff hours in athletics, colleges and schools, and the Office of the Registrar. It has also allowed for easier access to athletic data. We continue to work with athletics to improve and expand on the functionality in the ASPs. Most recently we have integrated the ability to track and include minors for the 2016-2018 Undergraduate Catalog in the forms, integrated the student athlete’s profile from the Interactive Degree Audit system, included a degree plan pulldown for athletics, and allowed better search capabilities. 16
GOAL 4
STRATEGIC INFORMATION TECHNOLOGY INFRASTRUCTURE INVESTMENTS A. SPEEDE TRANSCRIPTS
B. SEAT COUNTS
In order to streamline our Transcript Order System and enhance the student experience, the Registrar’s Office is adding more educational institutions to receive student transcripts in EDI/XML electronic format. The Registrar’s Office has worked with the National Student Clearinghouse to (1) identify two and four-year universities that automatically accept electronic transcripts, (2) determine frequency of those to whom we currently send the most paper transcripts, and (3) update our database as we work with each institution to ensure the institutions can receive our electronic transcripts.
This year we commenced changes to allow class sizes of up to 100,000 rather than capping enrollment at 1,000. The primary impetus for the change was the advent of web-based classes which allow for sizes much greater than would fit in a traditional classroom. Until now we have handled the registration of large web-based classes by artificially splitting each class into several smaller sections. That approach has adversely affected the scheduling of final exams, has made it difficult to identify the true course load of the instructor, and has skewed the reporting of teacher-student ratios and other statistics. All changes for larger class sizes will be in place in time for Spring 2018 registration. More accurate class size data will be a benefit toward the Project 2021 initiative and its focus on evaluating factors of undergraduate education.
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The idea of finding classrooms on campus to replace all the capacity lost with the renovation to Welch Hall was a daunting task. However, working with the Registrar’s Office we determined that it could work with sufficient planning and communication. The Registrar’s office came up with a plan on how to implement changes and coordinate information with room schedulers across the University. Thanks to their help, we relocated classes both large and small that served thousands a students a day from college across campus. As a result the renovations have been able to start as planned. — DAVID VANDEN BOUT, Associate Dean for Undergraduate Education, College of Natural Sciences
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GOAL 5
CUSTOMER SERVICE A. Facilitating Scheduling/ Building Projects Included in the fourteen core functions in the Office of the Registrar is the facilitation, coordination, and scheduling of academic classes and various special events into general purpose classrooms and departmentally-controlled classroom space. In an average year, approximately 27,000 unique class sections are scheduled in addition to 31,000 special events. With increased construction and renovation projects across the Forty Acres, the Office of the Registrar has taken an active and proactive role in advising and coordinating impacted colleges and schools on how to mitigate potential consequences of construction, specifically when buildings are unavailable for campus scheduling due to construction. These projects, which include the Welch Renovation Project, the new Engineering Education and Research Center, and multiple other building renovation projects have required the Office of the Registrar to be creative and comprehensive as classroom space is assigned. As an immediate direct re-
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sult, the Office of the Registrar is continuing to review and modify its internal processes to gauge the best usage of classroom assignments and ensure that the academic needs of the campus community continue to be met.
B. Campus Support 1. Wait List (RURAC) The Office of the Registrar completed a number of special requests prioritized by the Registrar User Request Advisory Committee (RURAC). RURAC is comprised of representatives from each of the schools and colleges across campus and meets monthly to review, discuss, and prioritize requests and enhancements to services provided by the Office of the Registrar. Many of the requests reviewed and prioritized this year pertained to waitlists, degree audit, and the course schedule. These enhancements provide daily benefits to our students and those in the schools and colleges who provide valuable service to our students.
I also want to give a shout out to Michael [in Scheduling]. He’s been so incredibly helpful while I’ve been learning all of my duties as Course Scheduler. He has provided me with numerous resources to help answer questions, as well as providing me with contact information for the individuals who can help answer questions that he cannot. We are incredibly appreciative of him and his help!” — ALANA LIPHAM, Course Scheduler, School of Architecture 20
2. AlcoholEdu (UHS) AlcoholEdu is a service offered by University Health Services (UHS) that is required of all incoming students under the age of 21. It is an interactive, personalized service that teaches students risk reduction in the use of alcohol and drugs. This recently replaced the Think About It service. The Office of the Registrar works closely with UHS to support their implementation of AlcoholEdu by identifying students who need to take the course, determining and tracking who has not met the requirements, and allowing UHS to individually mark those students that have met the requirements after the deadline.
3. UGS Core Curriculum As of fall 2017, UT core curriculum credit is tied permanently to a student’s course work rather than being dependent on the student’s degree plan catalog. This means that if a student changes catalogs, any class that had previously counted toward completing the core curriculum requirement will continue to count even if the new catalog would not have given core curriculum credit for the class. The new policy, which was requested by the School of Undergraduate Studies and automated by the Registrar’s Office, is fairer to students as it saves them from possibly los-
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ing credit toward their degree requirements when changing catalogs. Thus, this initiative should aid students in graduating sooner, and should reduce student confusion and frustration in cases where the new catalog has different criteria. As before, all classes designated as meeting a core curriculum requirement will be flagged as such if the student transfers to another Texas public university.
C. GI Questionnaire Project Starting spring 2017 we made it easier for student veterans and dependents eligible for GI benefits to make a request to be certified for those benefits. They can go online to complete a web-based questionnaire and upload the required documents from their computer or a mobile device. Students receiving Post9/11 GI benefits can now upload their most recent benefit letter to request tuition coverage for an upcoming semester. The Office of the Registrar uses an online system to communicate with Student Accounts Receivable to request posting of tuition coverage for eligible students. As we implemented this project, some students receiving benefits were involved in testing and provided feedback making this project a huge success. This has helped cut down on student traffic in multiple offices and eased the burden on the student. It has also streamlined the workflow to manage files within the office.
Our partnership with the Office of the Registrar has been incredibly important to the success of our student veterans. In addition, the implementation of the GI Bill online portal has greatly improved the efficiency and speed of the certification process. — JEREMIAH GUNDERSON, SSG USA (Ret.), Director of Student Veteran Services, The University of Texas at Austin
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GOAL 6
REVENUE TO ENHANCE OPERATIONS A. MULTIDESTINATION ADJUSTED RATE TRANSCRIPTS In order to enhance the student experience and allow students to send multiple transcripts to different destinations at an adjusted rate, the Office of the Registrar has been working to modify the current Transcript Order System to support this. In fall 2017, students will be able to send multiple transcripts to different destinations all within one order. A student will be able to order up to 10 transcripts per order. Any number after the first five transcripts will have the reduced rate of $10 per transcript. This will be the case for paper, electronic, and PDF transcripts.
B. RE-ENGINEERING VA CERTIFICATION PROCESS The process of certificating students for veteran education benefits is a critical and time-sensitive process. In light of the growing number of students receiving VA benefits and the need to provide timely service to our students, the Registrar’s Office in concert with colleagues from the University of Missouri and the University of Wisconsin have developed a proposal to re-engineer the certification process. This proposal includes building a standards-based, national platform to facilitate the data collection and reporting facets of the certification process. The current process requires each institution to manually collect and report data to the Veterans Benefits Administration; a department within the
Veterans Administration. This re-engineering effort streamlines the data collection and reporting processes leveraging technology solutions provided by the National Student Clearinghouse. Much work has taken place on this project and to date, more than 50 institutions from across the nation have expressed interest in this endeavor which better serves student veterans and improves the data flows for the VA education benefit process. The goals of this initiative are to (a) make a labor-intensive, manual process more streamlined, (b) eliminate redundant work, and most importantly, (c) expedite veterans receiving their benefits. An initial step is starting with the processes for completions, graduation, and degrees with a longer-term vision of looking at the benefits certification and recertification component.
C. REVERSE TRANSFER WITH NATIONAL STUDENT CLEARINGHOUSE Much progress and growth has taken place with our Reverse Transfer efforts. This past spring more than 12,000 student records comprising over 250 transfer institutions were added to the National Student Clearinghouse Reverse Transfer data exchange platform. Our participation in Reverse Transfer supports Texas’ degree completion agenda as well as the Texas Higher Education Coordinating’s 60x30TX higher education plan. This plan strives for 60 percent of the 25- to
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34-year old Texas population to hold a certificate or degree by 2030. As a result of our leadership, the National Student Clearinghouse Reverse Transfer data exchange platform has grown significantly this year as more institutions are signing up as participants. The University of Northern Iowa, University of Minnesota, University of North Florida, University of Missouri and University of Wisconsin Milwaukee are currently testing sending data. University of Maryland University College successfully submitted a file. In all, more than 70 institutions nationwide have joined the exchange platform and are implementing. Another 75 institutions are considering joining. Now with the national system in place, one of the remaining challenges with reverse transfer is obtaining student consents allowing four-year institutions to send the education record back to the two-year institution from which the student transferred. To address this problem, we championed and are supporting the Reverse Transfer Efficiency Act of 2017. The act addresses this problem by permitting the sharing of student records to a postsecondary education institution in which the student was previously enrolled for the purpose of applying such coursework and credits toward completion of a recognized postsecondary credential.
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2016–2017 ACADEMIC YEAR
BY THE NUMBERS Transcripts Issued Grades Accepted
Registration Activities Supported Grade Changes
Certifications Issued Diplomas Issued
Documents scanned into the Imaging System Course Inventory Requests Performed
88,494
462,789 25,777 13,593 11,141 14,321 94,145 1,514
Events Scheduled
31,000
Sections Scheduled
26,895
Course Schedule Changes Final Exams Scheduled
Hazlewood Exemptions Managed GI Bill Requests Administered
13,909 6,043 2,806 2,152
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2016–2017 ACADEMIC YEAR
COMMITTEE PARTICIPATION Academic Calendar Committee Academic Counselors Association Administrative IT Leaders Group Administrative Business Leaders Admissions and Registration Committee of Faculty Council ASMP 2.0 Customer Steering Committee ASMP 2.0 Integrations SME and IT group Association of Student Affairs Professionals Business Services Committee Campus Safety and Security Committee Committee on Undergraduate Degree Program Review Course Availability Registration Slotting Committee Curriculum Management Committee Data Governance Committee Degree Audit Users Group, chair Document Management Customer Services Committee Educational Policy Committee Enrollment Management Policy Implementation Group, chair Identify and Access Management Committee ITS Analyst Training Program Education Team ITS Education Program Advisory Group ITS Software Developer/Analyst Apprentice Committee Legislative Review Committee Minors Work Group, chair MyUT Portal Group Proposal Tracking Committee Provost’s Office Communication Group Registrar User Request Advisory Committee Staff Council Student Dean’s Committee Technology Classroom Committee Undergraduate Management Council Veterans Services Committee
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2016–2017 ACADEMIC YEAR
SPECIAL REQUESTS The Office of the Registrar filled special requests received from the following: Cockrell School of Engineering College of Liberal Arts College of Natural Sciences College of Pharmacy Dean of Students – New Student Services Degree Audit Users Group Dell Medical School Division of Recreational Sports Graduate School Information Technology Services International Office Office of Financial Aid Project 2021 School of Undergraduate Studies Student Government Senate of College Councils Student Success Initiatives Texas Athletics Texas Extended Campus University Health Services
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Web Site
registrar.utexas.edu
Mailing Address
The University of Texas at Austin Office of the Registrar PO Box 7216 Austin, TX 78713-7216
Campus Location
Main Building, Room 1 Campus Mail: Registrar, M5507
Phone Number 512-475-7575
Fax Numbers
Administrative 512-475-7515 Certification 512-475-7520 Transcripts 512-475-7681
Office Hours
Monday through Friday 8am to 5pm
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Campus Support Activities 512-475-7510
Catalog Production 512-475-7607 offpubs@austin.utexas.edu
Certification of Athletic Eligibility 512-475-7634 athcert@austin.utexas.edu
Enrollment Certification
512-475-7644 studentacademicrecords@austin.utexas.edu
Final Exams
512-475-7600 scheduling@austin.utexas.edu
Registration
512-475-7656 registration@austin.utexas.edu
Course Inventory Administration
Room Scheduling and Final Exams
Course Scheduling
Student Academic Records
Degree Audit
Transcript Services
512-475-7607 offpubs@austin.utexas.edu 512-475-7604 course.schedule@austin.utexas.edu 512-475-7618 degreeaudit@austin.utexas.edu
Diploma Services
512-475-7619 diplomas@austin.utexas.edu
Document Management 512-475-7678 david.cole@austin.utexas.edu
512-475-7600 scheduling@austin.utexas.edu
512-475-7644 studentacademicrecords@austin.utexas.edu 512-475-7689 transcripts@austin.utexas.edu
University Academic Calendar registrar.utexas.edu/calendars
Veteran Certification
512-475-7540 certification@austin.utexas.edu
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