HousingDisrepair Claims–don’t get caught out
Have youbeencontacted to make adisrepair claimor been asked whetheryou have outstandingrepairs by someoneother than your landlord?
We areseeinganincreasingnumber of housingdisrepair claims beingmade againstuswith‘no win–nofee’companies targetingFairhive residents.
Youmay be contactedbythese companies across avariety of methodsincluding telephone,WhatsApp,socialmedia or even by them knockingonyourfront door They mayencourage youtoreport repairs and at thesame time make acompensation claim whilsttelling youthatthey’re working withus. Buttheyare not.
Theirsolepurpose is to make moneyout of youand outofus. Don’tbemisledorbullied into reportingorsigninganything, as you couldbeliable to payfeesifyou change your mind.
We areproud thatover90% of ourresidents whocomplete thequestionnaire following repairsbeing undertakenare happywiththe repair thattheyreceive.Thisisreflected in thedisrepair claimsthatwehavereceived, in whichwehaveonly settledapproximately 10%ofthe claimsmadebut incurthousands of pounds of ourown legalfeesdefending ourposition.Whenwedosettleaclaim, this is mainly because the informationthat we were able to provideisnot complete. However, thesecompanies, allegedlyacting on your behalf, will keep themajorityofany compensation paid.
