Nov/Dec 2018 Vancouver VISION Magazine

Page 1

VISION

Red Coat

leroy santiago

The Chamber’s 2017 Ambassador of the Year

NOV/DEC 2018

VANCOUVER

THE CHAMBER NAMED SIX 2018 BUSINESS & LEADERSHIP AWARDS RECIPIENTS

Magazine

Innovative Services NW Nonprofit Benefactor of the Holiday Heroes Luncheon On Friday, December 7

Legislative Outlook Breakfast Friday, Dec. 14th BREAKFAST PRESENTING SPONSOR:

three $2,000 Small Business Grants Ava i l a b l e t o W i n i n N ove m b e r


Coming Soon... OUR HEROES PL ACE Dollie Tower

Ed Tower

JOIN THE WAITING LIST

mgephart@prestigedev.com | 360-993-0010

Located in a highly visible area just two blocks southwest of the I-5 Mill Plain interchange, Our Heroes Place will feature two five-story buildings connected by a pedestrian bridge with the entire project paying tribute to business and community philanthropists and First Citizen honorees Ed and Dollie Lynch. Dollie Tower, the south building facing E. 13th Street, features 4-stories of upscale 1, 2, and 3-bedroom units and Penthouses over two levels of off-street, private parking. Ed Tower, the north building facing Mill Plain Boulevard, features 4-stories of market-rate studios and one-bedroom apartments above 3,500 sf of retail space.

• Balcony in every unit • Secure parking w/ electric charging ports • Stainless steel, high-end appliances • Fitness center • Complimentary Amazon Echo smart devices in every unit • Gas range/ gas port for BBQ • Gas fireplace in every unit • Business Center • Community Room with gas fireplace • Electronic access building security

and more...

• Complimentary Amazon Echo smart devices in every unit • Fitness center • Off-street parking • High-speed Wi-fi/ phone • Stainless steel appliances • Tenant storage • Air conditioning • Community room w/ gas fireplace • Electronic access building security • 3500 sf commercial space w/ drive-thru window

and more...

Our Heroes Place is in dedication to Ed and Dollie Lynch-- Our Heroes, who worked tirelessly to make Vancouver a better place to work, live, play, and learn.

OUR HEROES PLACE BROUGHT TO YOU IN COLLABORATION WITH:

WILSON ASSOCIATES ARCHITECTS & PLANNING

Union Corner Construction

PRESTIGE DEVELOPMENT

404 E 13th St. Vancouver, WA 98660 360-993-0010


VANCOUVER

VISION

Table of Contents

Magazine

NOV / DEC EDITION 4

Staff, Board, Tiers, and Advertisers

6

A Message from the CEO

8

Public Affairs Committee

10

A Message from the Chairwoman

11

Business & Leadership Award Recipients

12

HR Services for Members & PTAC

14

Small Business Saturday Grant Program

16

GVCC Mentor Program & New Members

18-19

The Holiday Heroes Luncheon

20-21

Innovative Services NW Profile

24-26

Ribbon Cutting Gallery

28

Events Calendar

ON THE COVER

PG 18-22: Our 2018 Holiday Heroes Luncheon nonprofit benefactor is Inno-

vative Services NW. In October, the GVCC went onsite to ISNW to view their therapeutic treatment room and learn more about their Early Learning & Child Care Services. Please attend the Dec 7th event by RSVPing online.

PG 11: The GVCC Names the 2018 Business & Leadership Award Recipients

PG 14: The Chamber’s $6k Small Business Saturday Grant Program

The Chamber’s 2017 Ambassador of the Year, Leroy Santiago and the team at Innovative Service NW utilized the therapeutic treatment room to bring the images to life for the 2018 Holiday Heroes Luncheon event on Friday, December 7th at Warehouse ‘23. Photos by Kate Singh Photography

MORE INFO ON PAGES 18-22

PG: 24-26 Ribbon Cutting Photo Gallery Pictured: Rainier Springs Platinum Ribbon Cutting event Greater Vancouver Chamber of Commerce Vancouver VISION Magazine

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G R E AT E R VA N C O U V E R C H A M B E R O F C O M M E R C E

ong r t S For A unity Comm

VANCOUVER

CEO/PRESIDENT: John McDonagh CHAIRWOMAN: Amy O’Hara

VISION EDITOR: Chandra Chase

BOARD OF DIRECTORS CHAIR: Amy O’Hara, When the Shoe Fits CHAIR ELECT: Kevin Getch, Webfor VICE CHAIR: Julianna Marler, Port of Vancouver TREASURER: Lisa Goecke, Perkins & Co. PAST CHAIR: Eric Sawyer, BBSI Preferred Payroll

Winston Asai, Columbia Machine Ben Bagherpour, SEH America LeAnne Bremer, Miller Nash Graham & Dunn Carol Bua, City of Vancouver Jody Campbell, The Columbian Tamara Fuller, Colliers International Bryce Helgerson, Legacy Salmon Creek Medical Center Nelson Holmberg, Port of Ridgefield Ben Hoskins, 1 800 Got Junk / You Move Me Robert Knight, Clark College Tim Schauer, MacKay Sposito Kristy Weaver, Columbia Bank Dr. Steve Webb, Vancouver School District Jim West, Zenith Properties NW

STAFF

Supporting our community through local lending and charitable contributions since 1923.

John McDonagh, President/CEO 360-567-1050 jmcdonagh@vancouverusa.com

Chandra Chase, Programs and Communications Director 360-567-1056 cchase@vancouverusa.com

Amy Tanska, Membership Recruitment Director 360-567-1089 atanska@vancouverusa.com

Teresa Lawwill, Community Partnerships Director 360-567-1090 tlawwill@vancouverusa.com

Barb Holbrook, Office Manager & Ambassador Coordinator 360-567-1093 bholbrook@vancouverusa.com Ashlyn Salzman, Events Manager 360-567-1052 asalzman@vancouverusa.com Sharon Batten, Finance 360-567-1080 sbatten@vancouverusa.com

Sarah Cooke, Member Engagement & Communications Specialist 360-567-1058 scooke@vancouverusa.com Jeannet Santiago, SBAP & PTAC Business Counselor 360-567-1051 jsantiago@vancouverusa.com   Paul Montague, Business Services Coordinator 360-567-1081 pmontague@vancouverusa.com

CHAIRMAN’S CIRCLE

PRESIDENT’S CIRCLE

DIRECTOR’S CIRCLE

Columbia Bank SEH America, Inc. Legacy Salmon Creek Medical Center Riverview Community Bank Port of Vancouver PeaceHealth Southwest Medical Center HAPO Community Credit Union ilani Resort and Casino The Vancouver Clinic

Columbia Machine, Inc. iQ Credit Union Holland/Burgerville Kaiser Permanente BNSF Railway Columbia Credit Union On Line Support The Columbian Touchmark

Chick-fil-A Chevron USA Comcast Business Class Mackenzie Regence BlueCross BlueShield

PARTNERS & ADVERTISERS ADCO Commercial Printing & Graphics Kate Singh Photography Beaches Restaurant & Bar Center Stage Clothiers Clark Public Utilities Chick-fil-A DragonFly 360

Growler USA Martel Wealth Advisors Inc. Matrix Roofing Northwest Personal Training On Line Support Prestige Development Riverview Community Bank

The Columbian Two Men and a Truck Vancouver Business Journal Westby & Associates

1101 Broadway, Suite 100 Vancouver, WA 98660 360-694-2588 yourchamber@vancouverusa.com vancouverusa.com facebook.com/yourchamber twitter.com/vanchamber instagram: @vanchamberusa VOLUME: 128 EDITION: 6 Vancouver VISION Magazine (USPS 008786) is published bi-monthly: Jan/Feb, Mar/Apr, May/Jun, Jul/Aug, Sept/Oct, Nov/Dec by the Vancouver Chamber of Commerce, 1101 Broadway, Suite 100, Vancouver, WA 98660. Tel. 360-6942588, Fax 360-693-8279. Vancouver VISION Magazine annual subscription is $25. Periodicals postage paid in Vancouver, WA. Postmaster: Send all address changes to Vancouver VISION Magazine, 1101 Broadway, Suite 100, Vancouver, WA 98660. This publication is dedicated to providing Chamber business news, educating and providing critical commentary.

MAGAZINE PRINTED BY: ADCO PRINTING & GRAPHICS 353 GRAND BLVD VANCOUVER, WA 98661

RiverviewBank.com


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Software Busine Found & anies • Beverages • Fitness s • Nonprofit • Sign Comp & Broker ing Centers • Dealers • Banks • Shopp • Automobile Facilities

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Photo Courtesy of the City of Vancouver

from the GVCC ceo

John McDonagh

Greater Vancouver Chamber of Commerce, CEO/President

FAST FACTS

About the new Waterfront Park from the City of Vancouver: Mayor Anne McEnerny-Ogle pictured above

It has been more than 100 years since the City has had direct access to the Columbia waterfront. The site of Vancouver Waterfront Park has changed dramatically over the past century. The property was home to a lumber mill (1889-1922) and then a paper mill (1922-2006).

The park and pier’s total cost was $31.6 million

Grant Street Pier is an engineering masterpiece reminiscent of the sailing ships that once explored the river. It extends 90 feet over the river and is held in place by 16 steel cables. The 80-foot-tall mast weighs 59,000 pounds.

More than 15,000 visitors of all ages visited the park and surrounding development which kicked off with remarks from elected officials, other project stakeholders and was followed by a ribbon cutting ceremony at the pier in September.

6

A New Era: Vancouver’s Future Taking Shape Remember the Oldsmobile commercial from years ago with the tagline “This is not your Grandfather’s Oldsmobile?” As I was contemplating what to write, that tagline came to mind. Vancouver and Clark County are certainly not the place many of us remember. Having called Vancouver home for over four decades and watching the population of Clark County grow from 135,000 to nearly a half-million today, the changes have been dramatic but I have to say none as dramatic as those we’ve seen in the last few years. It really doesn’t matter where in the county you look, the change is apparent – even for those who have only been here a few years, let alone those who grew up here. Here is a look at just a few of the changes that make Vancouver and Clark County more than Grandfather’s sleepy burg. Waterfront Vancouver The Waterfront Vancouver project, over a dozen years in the making, was celebrated with the opening of the riverfront-park and iconic suspension pier at the end of September. It is estimated 15,000 people took part. Talk about change, in your grandfather’s Vancouver it was unheard of to get 5,000 people out on a Saturday afternoon let alone 15,000! Food and beverage options There was a time here when it seemed like the only thing Clark County residents went out to eat was Chinese food or pizza. Now our options have balanced those mainstays with offerings ranging from neighborhood cafes and brew pubs, to a diverse ethnic assortment as well as fine dining. Developments at our county Ports • The Port of Camas-Washougal is expanding its Steigerwald Business Park as well as its own waterfront park, which was completed earlier this year. • With the Waterfront cleanup completed and new rail overpass to the waterfront to begin construction in 2019, the Port of Ridgefield is excited to open up the

Vancouver VISION Magazine Greater Vancouver Chamber of Commerce

waterfront to its residents. The completion of the West Vancouver Freight Access at Port of Vancouver has provided uninterrupted access to the Port of Vancouver from the east. The Port of Vancouver is also opening up additional acreage which means more land for jobs.

Education No longer do our best and brightest need to leave home if they want to pursue a robust post secondary education. WSU Vancouver’s campus continues to grow along with its course offerings while Clark College is in the planning and development stage for its third campus in the county. Cities Each of our cities are contributing to the positive changes in our community. In Ridgefield a full line Rosauers grocery store will be opening in the spring of 2019. Ridgefield is also completing a new recreational facility that has already attracted a Wood Bat League baseball team, the Ridgefield Raptors, to begin playing next summer. Thanks to the generous contribution of 181 acres made by Georgia Pacific of its former plant property, the city of Camas will have a new greenspace with public access to the waterfront. In Battle Ground, the SR 502/I5 interchange providing access to Battle Ground from the interstate opens up tremendous opportunity for growth in all sectors commercial, industrial and residential. Change is scary to some, exciting to others and presents challenges for us all. That is where your Greater Vancouver Chamber of Commerce comes in. The GVCC is dedicated to helping all businesses in the County thrive, leveraging the change we see around us to the advantage for all, while creating vitality of place, like no other.



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Public Affairs committee

PAC Nears the Release of the 2019 Business Priorities, Focus on Education & Infrastructure It has been a busy summer for the Chamber’s Public Affairs Committee, and while there is much work ahead, we’ve made great progress. We have completed our Legislative Priorities for 2019. Our understanding of some of the most important issues facing education is deeper. We have begun our collaboration with partners to prepare for the 2019 Legislative Session.

workforce, and environment. We came to agreement on a number of issues important to our members. The PAC will use this, on behalf of all of you, in its advocacy work during the 2019 Legislative Session. Many thanks to those of you who participated in our survey to help rank the issues in order of their importance to you. It was very helpful to us as we completed our priorities.

EDUCATION There are some important changes happening in the public education space, few of which seem as important as the way our education system prepares students for their life after high school. John Steach, Superintendent of Evergreen Public Schools and a member of our committee, shared his vision and work on a system that “de-links” the earning of a high school diploma from a single standardized test. His in-depth plan has been reviewed and generally accepted by nearly two-dozen school superintendents across the state, as well as the school directors association. Steach’s presentation was compelling, as was the consultation of Ben Bagherpour of SEH America who helped craft the idea into a proposal. It was so compelling that the PAC recommended the full Chamber Board of Directors to officially support Steach’s proposal.

COLLABORATION While it may seem earlier than usual that we get to work on finalizing these priorities, there is a strategic reason behind it. Every year we collaborate with our partners at the Columbia River Economic Development Council (CREDC) and Identity Clark County (ICC) to create a joint legislative agenda on behalf of businesses in Clark County and Southwest Washington. Together, we meet with our legislators beginning in the fall to give them a preview of our hopes for the upcoming session. Getting our own priorities finished early allows us to complete that collaboration and be ready with our materials for pre-session visits with our delegation. We are excited about the upcoming Legislative Outlook Breakfast (Friday, Dec. 14, 7:30-9 a.m. at Warehouse ’23), and the work we will do between now and then to inform our legislators on those items that are most important to us as businesses in Clark County. We hope to see you there!

LEGISLATIVE PRIORITIES In other business at the September meeting, the committee took another step toward finalizing this year’s list of Chamber Legislative Priorities. Our priorities focus on the critical policy areas of infrastructure, economic development, education and

Nelson Holmberg

PAC Co-Chairman, Port of Ridgefield

Don Russo

PAC Co-Chairman, Schwabe Williamson & Wyatt

2019 Legislative Outlook Breakfast Presented by IBEW Local 48 We know that in Southwest Washington, a united business community starts with you, our GVCC members. This is why we request your attendance at the 2019 Legislative Outlook Breakfast, presented by IBEW Local 48 on Friday, December 14th. Policy and budget discussions at the state and local level can directly impact your ability to do business in our community. The GVCC, Identity Clark County, and the Columbia River Economic Development Council constantly monitor the issues that improve or hinder business growth in Southwest Washington and are continually advocating on your behalf. This event is your opportunity to interface with our elected leaders as we present our Shared Legislative Priorities to them, and ask that they work to progress our agenda in Olympia in the coming legislative session. There will be a panel discussion, moderated by Chamber CEO John McDonagh, between all of our legislative delegates from the 17th, 18th and 49th districts. We will also provide time for questions from the audience, so please prepare your thoughts for this conversation. The opportunity to host a VIP table at this event is available by contacting Teresa Lawwill at tlawwill@vancouverusa.com. Individuals can register through our website at vancouverusa.com.


from the GVCC chairwoman

Amy O’Hara Greater Vancouver Chamber of Commerce, Chairwoman of the Board of Directors

What a party! On September 25th, the GVCC had our Annual Dinner and it did NOT disappoint. This is always a fun night, especially since attendance was nearly TWICE that of last year. But, honestly, when you are walking towards ‘some business dinner’ and the first thing you see is a camel...you have to know something out of the ordinary might be happening. This was NOT just ‘some business dinner.’ Special thank you to the presenting sponsor, the Port of Vancouver USA and their staff and caramel corn vendors (aka the port commissioners) for making it a one-of-a-kind night! After getting to pet Curly the camel and the show pony, guests entered the Vancouver Hilton and saw that it had been transformed into a vintage circus complete with jugglers, a stilt walker and fortune tellers. Many chose to embrace the ‘Under the Big Top’ theme and there were some GREAT costumes as well. The Ambassadors were unbelievably dressed, including a full sized giraffe suit by Ross Armstrong of Biggs Insurance. The GVCC team was dressed by Diana Kirkpatrick of Center Stage Clotheirs, a member who established her business on Main Street in 2017. Hopefully, everyone got a chance to take in the gorgeous desserts before they were battled for in the now famous Dessert Dash, sponsored by HAPO Community Credit Union. Good news! No one crashed this year, but we didn’t make it easy: the top five tables raced to their desserts in floppy clown shoes! The program began with the time-honored tradition of installing the new board members and officers. I personally loved this part because it meant finally wrestling the gavel from Eric Sawyer (no easy task). Kidding aside, Eric

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Vancouver VISION Magazine Greater Vancouver Chamber of Commerce

was a terrific Chairman of the Board so I know I have some big (clown) shoes to fill and I truly thank him for his mentorship. After the 2018-2019 Board Installation, the dinner moved on to my favorite part: The Business & Leadership Awards where we celebrate business leaders in six categories. These leaders and businesses are making a real impact in the community. Hearing the stories of successes and contributions from our award winners brought home for me what we all know: The variety of people and industries that contribute to our area’s prosperity is vast and inspiring. It really takes us ALL to create a robust community. And, when you have more than one acceptance speech move you to tears, you know you are indeed not at just ‘some business dinner.’ Thank you to the INCREDIBLE staff at the GVCC who knocked this out of the park AGAIN and I already can’t wait for next year. Of course that is when Kevin Getch has to get the gavel from me… Good luck with that, Kevin.


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Millions Are Available to Local Businesses Through Government Contracting

EMPLOYMENT RESOURCES update

Paul Montague

The GVCC Business Solutions Coordinator pmontague@vancouverusa.com (360) 567-1081

Business Engagement Will Work to Address Education/Career Mismatch Margin I recently had a conversation with a local education related non-profit leader about the mismatch between the educational focus of today’s high schools, and the types of jobs available to high school graduates.

mismatch and have put a number of events and resources in place to help students learn about the employment opportunities that are available to them immediately after graduation.

For decades, our local school districts have focused on preparing high school students for college as the next step in their careers, yet workforce demands for high school graduates have not matched their preparation during high school. Recently, in Washington State for example, 66% of high school graduates were on track to head on to college after they graduated, yet the demand for college graduates is in the range of 33% of the workforce. At the same time, the

Business engagement is part of the solution.

demand for technicallyskilled workers is around 57% today, but only

13% of high school graduates are prepared for these types of jobs. The net result of this mismatch is a significant (40%) underemployment or unemployment of college graduates, and a significant number of skilled labor jobs going unfilled. Workforce Southwest Washington (WSW) and WorkSource recognize this

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In April of this past year, WSW, WorkSource, their partners and more than 40 employers hosted 600 high school students at the Youth Employment Summit (YES) at the Clark County Event Center. This event provided a great opportunity for high school Juniors and Seniors to meet with prospective employers, learn about some of the skilled jobs available to them after graduation, and even try their skills at operating some of the equipment they would use in these jobs.

In October, Clark College and Workforce Southwest hosted a manufacturing career exploration event at Gaiser Hall where high school Freshman and Sophomores got the opportunity to meet with representatives of five manufacturers, play with some of their “toys and gadgets,” and explore some of the Clark College skills-related programs’ classrooms. With the Baby Boomers set to retire in droves within the next decade, now is the time for companies to be planning for the near-future and engaging with the next generation of potential employees and customers.

The Youth Employment Summit will be returning this spring and we are looking for employers to join us at this event, talk with young adults ages 16 to 24 about the types of jobs they hire for, discuss the types of skills or training that are needed to get a job Students attended from and hopefully have a handsBattle Ground, Camas, on activity to engage the Evergreen, Kelso, Ridgefield, students. Vancouver and Washougal school districts, the WashTo learn more, contact Paul ington State School for the Montague at the Chamber at, Blind, Partners in Careers pmontague@vancouverusa. and the Boys & Girls Club. com or at 360-567-1081, or you can contact the WSW In May, WorkSource hosted Business Services Director, a manufacturing focused Darcy Hoffman at job fair bringing in 11 dhoffman@workforcesw.org manufacturers to meet with or at 360-567-3172. 70 high school seniors who got the opportunity to meet with recruiters, learn about manufacturing jobs, and get some great interviewing experience in the process.

Vancouver VISION Magazine Greater Vancouver Chamber of Commerce

The Greater Vancouver Chamber of Commerce houses a Procurement and Technical Assistance Center (PTAC) counselor, Jeanett Santiago, who serves businesses in three SW Washington Counties: Clark, Skamania, and Cowlitz. If your business is interested in the world of government contracting, you can learn what it takes to bid on contracts from government jurisdictions ranging from the local city and county governments through both state and federal agencies. These contracts can be for products or services ranging from providing training to government employees to providing the material and installation for remodeling projects to specialized equipment for the control of invasive plants and animals. The variety of contracts available is nearly endless. Two Chamber members, Smith-Root and Plexsys, after consulting with our PTAC counselor Jeannet Santiago, have combined to earn contracts in the last two years totaling over $10,000,000. If you are interested in learning more about qualifying to bid on government contracts contact Jeannet at (360) 567-1051 or jsantiago@vancouverusa.com. Each agency and level of government has unique processes and qualifications. Jeannet can start by showing you the bids that are currently open to give you a feel for the opportunities.


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Small business Saturday grant program

Small Business Grant Fund Grows, Chamber Will Award Three $2,000 Grants in November On November 1st the GVCC, in partnership with Columbia Credit Union, will kick off a social media hashtag competition for three $2,000 Small Business Saturday Grants. Competition for the “best post” starts on November 1st and ends on Small Business Saturday which is November 24th this year. Every GVCC and BGCC Member with 15 full time employees or less can enroll in our Small Business Saturday Grant Program at no additional cost (good standing membership required). The Small Business Saturday hashtag contest is designed to give every participating member a marketing push - regardless if they earn the grant via best post or not. The hashtag contest is the perfect opportunity to ask your past clients to share about your business on social media! Think of the hashtag contest as a mar-

keting framework that you can utilize to push fourth quarter marketing efforts. If you’re a retail business it can help you launch the “shop local” holiday shopping season; if you’re a service business, you can reach out to vendors, clients, and employees to share about your services using the hashtag. If you’re a restaurant, you can take advantage of all the free marketing collateral you’ll receive like: counter cards, buttons, and flyers to get the word out about the hashtag contest. One of the best uses of the hashtag contest to-date is a direct email to past clients asking them to share about their experiences with your business on social media. This brings forth valuable testimonials on Facebook, Twitter, and Instagram that positively promote your business - and they simultaneously enter you to win the $2,000 Small Business Saturday Grant. 2015 Small Business Saturday Grant recipient: Nexus Chiropractic Won via a testimonial post from patient 2016 Small Business Saturday Grant recipient: Maddogs Gourmet Hot Dogs Won via a community partner post by Innovative Services NW 2017 Small Business Saturday Grant recipient: Sweet Spot Skirts & Funky Fresh Juice Co. Won via customer testimonial and spouse of owner testimonial.

Media coverage in the Vancouver Business Journal on the Chamber’s $6,000 Small Business Saturday Grant Program

Grant recipients are awarded on Wednesday, December 5th at SW WA Leads & Needs.


Participating Members Receive No-Cost Collateral to Push Social Media Engagement Counter cards / Buttons / Flyers / Digital Graphics

Keep things local & Social Columbia Credit Union is excited to continue our tradition of sponsoring the Greater Vancouver Chamber of Commerce (GVCC) Small Business Saturday Grant Colleen Boccia Program. As Senior Vice President a commuChief Marketing Officer nity-based @Columbia Credit Union organization serving so many of our local businesses, we’re thrilled that the three grant winners are decided by community social media participation using #GVCCgrant2018. Making life better is what Columbia Credit Union is all about. Now you have an opportunity to join us in helping make life a whole lot better (like $6k better) for the businesses and organizations that make our community better every day!

Let’s Strategize Use the hashtag contest as a framework for a Q4 marketing effort. Design a strategy to get more posts made about your business in November. Decide What You Want to Promote Instead of asking for general posts about your business, decide instead what you want to focus on, like: • A lesser known aspect of your business • How you source or create your product(s) • The special care or training aspect of your customer service/staff Design an “ask” to a smaller group of business supporters with suggested text on what to share about your business or organization. People want to help promote you, but they need a little help on what will be the most effective for you. Don’t be afraid to in-

clude a link to a photo gallery, as images are best translated within this competition to earn a spot in the finals. Give First Think about posting for others and you’ll be surprised at what comes back your way! You can start by reviewing the list of participating GVCC members in the contest. Helping one another is a solid strategy to boost your own reach. Stephanie Lynn of Sweet Spots Skirts sat down and shared how she has connected with a number of fellow small businesses. This didn’t hurt her chances of winning - she won a $2,000 grant in 2017. Use the Collateral Let the Chamber’s supporting marketing materials do the work for you. We have thousands of counter cards for participating members to use at no cost. This is how Maddogs Gourmet Hot Dogs won in 2016. The Innovative Services

NW rep took one counter card after a meeting, sat in his car, and reflected on his positive relationship of placing two workers with special needs he posted from the heart. Run a Contest on Your Own! Give out your own perks for customers who post on your behalf in November. You can screen shot their post and share it as your “WINNER!” to encourage additional posts. Think small gift card, $5 coffee cards, or a free service. ASK In the end, if you don’t ask, you don’t receive. Send a notice to your e-blast group, your customers, and your stakeholders. Tell them about the grant, and clearly tell them what you need: heartfelt posts!

Small Business Big Impact Did you know that over 70% of GVCC’s membership is held by employers with 15 or fewer employees? These small businesses create a big economic impact! In 2017, there were 8,047 Clark County employers with 10 or fewer employees. They provided payroll of $912.8 million. We’re talking real money here! So, let’s show our “shop local” love and get social with #GVCCgrant2018. Let’s go viral with #GVCCgrant2018 and help participating local businesses earn a chance to make an even bigger positive economic impact on our community.


The Chamber’s Q4 Mentoring Cycle is Set, Looking to New Year

GVCC STAFF spotlight

Sarah Cooke

Member Engagement & Communications Specialist, scooke@vancouverusa.com (360) 567-1058

An important aspect of my role here as Member Engagement & Communications Specialist is leading the Mentor Program. Through this platform, we pair up individuals within our membership who we feel would be a great fit for professional growth and development. This skills-based collaboration is structured with a Mentor and a Mentee, with the Mentee leading the pace. We encourage our Mentees to utilize this oppor-

tunity to the best of their ability, truly pinpointing where they want to see the most success, growth, and development within their organization or goal-setting. With this program in motion, we see our business community growing a solid network, while connecting individuals together for a potential life-long professional connection. In our current cycle (Q4 of Mentor Cycle 2018), our Mentors include past Chairman of our Board, Eric Sawyer of BBSI, Morgan Hutchinson of High End Marketplace and Funky Fresh Juice Co., Dr. Gloria ArroyoGrubbs of Tristar Family Chiropractic, Julie Arenz of iQ Credit Union, Amy Lodholz of Evergreen Habitat for Humanity, and

Mari Jessup of Miller Nash Graham & Dunn. Each of these amazing individuals bring very unique perspectives, personalities, and processes to their Mentor/Mentee relationship. For instance, Eric Sawyer will best align with a Mentee who aims to focus on leadership development and public speaking. Whereas, a Mentee who is searching for a non-profit coordination and management help would benefit from the mentorship of Amy Lodholz. Whatever fit is yours, we can match you with a GVCC mentor or explore the opportunity for you to become a mentor to fellow GVCC members. My goal is to find matches within our membership, to best establish a meaningful relationship between

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both parties. The expectation of the Mentor/Mentee role is to meet and discuss relevant topics, three times over a three month period. We encourage the Mentee to lead the discussion, as this is an opportunity to lead the discussion for their needs are always the focus. The selection process for both Mentors and Mentees is oriented around those who have expressed interest in the program, and matching them with member mentors offering expertise in their stated focus areas. Our 2019 Mentorship Cycles are quickly approaching, and we are so excited to announce who will be our relationship builders. Those announcements will come, but for the time being, I encourage you to let me know if you are interested in being a Mentor or Mentee. Please make sure to include which areas of focus you’d like to refine. I look forward to finding a great fit for you within this program. Email me to set an appointment at scooke@vancouverusa.com.

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Innovative Services NW is the Chamber’s Nonprofit Benefactor for the 2019 Holiday Heroes Luncheon Photo series by Kate Singh Photography

Attendees will have their chance at winning over 60 gift baskets at the Holiday Heroes Luncheon. Can’t attend? Donate a basket!


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Attend The 2019 Holiday Heroes Luncheon Please RSVP to attend the Chamber’s Annual Holiday Heroes Luncheon on Friday, December 7th at Warehouse ‘23. At this festive event we celebrate those who make a difference in our community. First, we honor the Chamber’s Ambassador team, the heroes of the GVCC who volunteer countless hours to support our mission to move business forward. Next, we spotlight a nonprofit that is a hero within our community. This year, we’ve chosen Innovative Services NW for their work with our most vulnerable, specifically their Pediatric Therapy & Neurodevelopmental Center. This wonderful nonprofit offers services to children who have developmental delays or disabilities as well as other diagnosed conditions. Each year we ask our guests to bring an item that can support the chosen nonprofit. Their list includes: children’s socks (regular and gripper, all sizes), children’s books for age’s toddler-12 years, art supplies, and board games (additional suggestions on the next page).

donation item for Innovative Services NW, get your holiday photo taken with Santa, enjoy your favorite Christmas carols from Ambassadors Yvonne Payne of Ebony Notes and Leroy Santiago of Global Security, and buy raffle tickets for a chance to win a gift basket. Last year, we gave out over 60 beautiful gift baskets donated by our members during the program. We will also announce and honor our 2018 GVCC Ambassador of the Year! We encourage you to purchase your tickets early for this sell-out event. Whether you are interested in supporting the event as a sponsor, hosting a VIP table, or donating a raffle basket, your contribution not only makes this annual event possible, but optimizes your return on investment as we head into the New Year. The Holiday Heroes Luncheon is the perfect opportunity for your company to kick off the season of giving!

This year our Holiday Heroes Luncheon is presented by Touchmark and we are excited to welcome you to a new venue at Warehouse ‘23. In previous years we’ve reached capacity, and sold out too soon. Doors open at 11:00 am which will give you enough time to drop off your

Become Part of This Popular Event

There are sponsorship opportunities available for this sell-out event. Benefits range from marketing, engagement, to connecting your company to the positive impacts of volunteerism/philanthropy within our community. Contact Teresa Lawwill at tlawwil@vancouverusa.com for sponsorships: •

Ornament Supporting Sponsor • Logo on 500 Vancouver ornaments, promotion for the ornament, logo on event post and promotion. Recognition at the event and an advertisement in the event program. VIP Table of ten. • Community Partner Sponsor • VIP Table at the luncheon, recognition in all event materials and promotions. • VIP Table Sponsor • Table signage, logo in event program, verbally acknowledged. • Donate a holiday themed basket for the raffle • Social media post of the basket, focus of the event, logo on event program.

Friday, December 7

Doors @ 11 a.m. Carols @ 11:30 a.m. Program @ Noon Tickets available at vancouverusa.com Questions? Ask our Events Manager, Ashyln Salzman at asalzman@vancouverusa.com

leroy Santiago

The 2017 Ambassador of the Year from Global Security! Thank you Leroy for your support of the GVCC’s mission to move business forward.


The Innovative Services NW Staff: Serving Our Community’s Youth One year ago, a little boy with a rare and complex diagnosis and an undefined future was introduced to Innovative Services NW’s therapists and educators. The team at ISNW came together to support him and his family, providing home-based early intervention services led by Emily Castor, Early Intervention Specialist, andtyhere OT, PT, and ST therapists. They dedicated themselves to further his development and provide strategies to his parents on how to maximize his abilities through play-based therapy. At three, he transitioned to outpatient services where he received Speech Therapy from Megan Knight, SLP Augmentative Assisted Communication specialist, and Holly Leder, SLP, focusing on developing his expressive and receptive language skills. Melodie Sherer, Certified Occupational Assistant, is helping develop purposeful play and promote his social emotional abilities and Chelsey Hoglund, Physical Therapist, is facilitating his gross motor movements. Just as important as working with the child, the team educates his parents, giving them hope, as they learn how to teach and further his growth through play and activities. While his prognosis is unknown, his parents and his therapy team are doing everything possible to assist him reach his full potential.

Luke Beatty

SLP, Speech and Language Pathologist, Expressive and Receptive Language Development

Their Philosophy

Innovative Services NW believes each child deserves a safe, healthy environment with learning experiences that promote positive self discovery through intellectual, social, emotional, and physical development. We recognize that children learn best through nurturing teacher-child interactions and through active play.

The Early Learning Program Curriculum

With a focus on creative curriculum, the ISNW team can create an approach which provides a balance of teacher-directed and child-initiated learning. There is an emphasis on focused holistic development, while respecting the unique qualities of each child. Creative curriculum melds the perspectives of developmental theory and current research to form a philosophy of learning which meets quality content standards developed by the Department of Early Learning, Early Achievers, and additional measures of best practices in teaching and learning.

Items Luncheon Attendees Can Donate: • • • • • • • • • •

Socks – regular and gripper socks (all sizes) Disposable shoe covers Children’s books for ages toddler to 10-12 years of age. Including board books with durable pages. Art supplies – plain and construction paper, finger paint, glue, markers, Play-Doh Bubbles Shaving cream Board games for children of all ages Zipper laundry bags Play ground balls – of various sizes, including racquet and tennis balls for small hands Target gift cards

megan Knight

Speech and Language AAC Services – Augmentative Assisted Communication


chelsey Hoglund

dena Strong CEO

Emily Castor

Early Intervention Specialist - Master’s Level Special Education Teacher

Physical Therapist - Gross Motor Development

holly leader SLP

susan Lehr

Director of Health Programs

melodie sherer

Certified Occupational Therapist Assistant


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Inquire about a VIP table with Teresa Lawwill at tlawwill@vancouverusa.com

We enrich lives through our award-winning Full Life Wellness & Enrichment Program™, which focuses on personal well-being through the seven dimensions of wellness: emotional, environmental, intellectual, occupational, physical, social, and spiritual. Our values of being an Ally, Giver, and Friend to all provide the foundation for our company as a whole. This is evident in our communities, as well as through the work of the Touchmark Foundation, which raises awareness and funding for healthcare professionals working in geriatrics. Though this work happens year-round, there is an additional focus during the holidays. This time of year is joyful for some, but difficult for others. Touchmark is proud to sponsor the Vancouver Chamber’s Holidays Heroes Luncheon to expand our reach beyond those living in our communities and help those in the greater community as a whole. Since the Touchmark Foundation’s establishment over a decade ago, Touchmark has supported the funding of the education of over 100 nursing students. Our organization has also contributed over $100,000 to donate food boxes for seniors and their families through our annual holiday food box program.

RSVP for the Holiday Heroes Luncheon Friday, December 7 @ Warehouse ‘23 vancouverusa.com -> Tickets

In addition to our work with Vancouver’s seniors, we are also proud to partner with organizations like Innovative Services NW, which provides health care services to children and their families. These inter-generational partnerships are an essential piece of fulfilling the seven dimensions of wellness for our residents, their families, and team members. We commend the work of all of the sponsors of the Holiday Heroes Luncheon to make the holidays an uplifting time for many. - Tim Cross, Executive Director of Touchmark at Fairway Village


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RIBBON CUTTING photo gallery GRAND OPENING!

Columbia Credit Union Opens Scotton Landing location in Battle Ground

Contact Barb Holbrook to book your Ribbon Cutting at bholbrook@vancouverusa.com or (360) 567-1093.

The GVCC Welcomes Four North County Ambassadors • • • •

Lori Lindberg, Board Advisor for Rocksolid Community Teen Center Tani Zarelli, CEO of Options360 Women’s Clinic Marcy Sprecher, Executive Director Rocksolid Community Teen Center Amy Robinson, VP/Branch Manager of Riverview Community Bank

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353 Grand Blvd. Vancouver WA 98661 360.699.7356  503.284.2236 www.adco1.com


VANCOUVER

VISION 1101 Broadway, Suite 100 - Vancouver, WA 98660 USA

Periodical US Postage Paid Vancouver, WA

Magazine

UPCOMING EVENTS ON VANCOUVERUSA.COM 11/7/18 GVCC EVENT SW Washington Leads and Needs @ BEACHES RESTAURANT, Doors @ 7:15 $5/Members The best morning networking in Clark County! Sponsored by Waverly Homes. 11/7/18 PARTNER EVENT Next Level Networking @ THE GVCC 9:30am - 11:30am At this DIY Marketing Center workshop, you will learn how to introduce yourself to anyone and magnetize referrals. GVCC free access code: intro 11/7/18 GVCC EVENT Website Work Session @ THE GVCC 10am Sit down with GVCC staff and learn how to enhance your online presence. 11/7/18 GVCC EVENT Ribbon Cutting @ GLAMBEAUTY BAR CAMAS 5pm ceremony Help us celebrate the Grand Opening of their second location at this open house party! 301 NE 192nd Suite 207.

11/8/18 GVCC EVENT Ribbon Cutting @ PACIFIC NW SPECIALTY PHARMACY 5pm ceremony Help us the Ambassadors celebrate at 3801 Main Street. 11/9/18 GVCC EVENT Ribbon Cutting @ PRIME FIGHTING MMA #11 5pm ceremony We’re cutting the ribbon at weigh ins for Clark County’s premier MMA event @ 17402 NE Delfel Road at the Clark County Events Center. 11/13/18 GVCC EVENT Business After Hours @ GLENWOOD PLACE 5-7pm $10/members This crew knows how to host a party! Expect amazing decor, delicious food, a fantastic bar, great prizes, entertainment, and some of the best networking in Clark County @ 5500 NE 82nd Avenue, Vancouver. 11/14/18 GVCC EVENT SW Washington Leads and Needs - North County Edition @ MILL CREEK PUB RESTAURANT, Doors @ 7:15 $5/Members The best morning network-

ing in Clark County! Sponsored by Reid Business Services. 11/14/18 PARTNER EVENT Veterans hiring Event @ ARMED FORCES REESERVE CENTER 9AM - Noon Calling all veteran friendly employers! Inquire with Monique Martin at WorkSource to participate. 11/14/18 PARTNER EVENT SCORE Workshop Your Elevator Pitch @ THE GVCC 3pm - 5pm $20 Build a customer-focused marketing approach and create the elevator pitch that can professionally summarize your business quickly and efficiently. 11/14/18 GVCC EVENT Ribbon Cutting @ SUSTAINABLE WEALTH MANAGEMENT 4pm Ceremony Celebrate their Grand Opening with the Ambassador team at 300 E 17th Street. 11/15/18 GVCC EVENT Ready, Set, Go! Wellness Workshop

@ MACKENZIE Noon - 1pm $15 includes lunch Please join us for our final Wellness Workshop of the Year. Event presented by Mackenzie, lunch by Chick-fil-A. 11/15/18 GVCC EVENT Ribbon Cutting @ REALTY ONE GROUP CASCADIA 4pm ceremony It’s time to celebrate the new offices of this member at 192nd Ave, Suite 100. 11/21/18 GVCC EVENT SW Washington Leads and Needs @ BEACHES RESTAURANT, Doors @ 7:15 $5/Members The best morning networking in Clark County! Sponsored by Kelcema Audio. 11/29/18 GVCC EVENT Ribbon Cutting @ REID BUSINESS SERVICES 4:30pm ceremony It’s time to celebrate the grand opening of Reid Business Services at 5305 NE 121st Ave, Ste. 514. 12/4/18 GVCC EVENT

Business After Hours @ 805 BROADWAY 5-7pm $10/members This is your opportunity to view a re-imagined space inside the “Bank of America Building,” while networking, enjoying food & beverages. 12/5/18 GVCC EVENT SW Washington Leads and Needs @ BEACHES RESTAURANT, Doors @ 7:15 $5/Members The best morning networking in Clark County! Sponsored by Bridge Chiropractic. 12/5/18 PARTNER EVENT Super Powered Networking @ THE GVCC 9:30-11:30am At this DIY Marketing Center workshop, you will learn what exactly to do after you make connections to turn them into a client. GVCC free access code: strategy 12/5/18 GVCC EVENT Website Work Session @ THE GVCC 10am Sit down with GVCC staff and learn how to enhance your online presence.

12/7/18 GVCC EVENT Holiday Heroes Luncheon @ WAREHOUSE ‘23 doors @ 11am You can’t miss this funfilled way to kick off the Holiday season! Grab your employees and turn this into your office holiday party! Photos with Santa start at 11am. Event presented by Touchmark. 12/12/18 GVCC EVENT SW Washington Leads and Needs - North County Edition @ MILL CREEK PUB RESTAURANT, Doors @ 7:15 $5/Members The best morning networking in Clark County! Sponsorship open. 12/14/18 GVCC EVENT Legislative Outlook Breakfast @ WAREHOUSE ‘23 Doors @ 7am Program @ 7:30am RSVP $70/Ticket Please attend this event and become part of the conversation with our elected officials. This event is hosted by the GVCC, CREDC, and ICC and is presented by IBEW 48.

Statement of Ownership, Management, and Circulation (required by 39 U.S.C. 3685) of the Vancouver VISION Magazine for September of 2018. Vancouver VISION Magazine is published six times per year by the Greater Vancouver Chamber of Commerce. Annual subscription price: $25. Publisher: Greater Vancouver Chamber of Commerce; Editor: Chandra Chase, Greater Vancouver Chamber of Commerce, 1101 Broadway, Suite 100, Vancouver, Clark County, WA 98660-3319. Owner: Greater Vancouver Chamber of Commerce, 1101 Broadway, Suite 100, Vancouver, Clark County, WA 98660-3319. Known bondholders, mortgagees, and other security holders owning or holding 1 percent or more of the total amount of bonds, mortgages, or other securities: None. The purpose, function, and nonprofit status of this organization and the exempt status for federal income tax purposes have not changed during the preceding 12 months. The extent and nature of circulation is Greater Vancouver Chamber of Commerce members and local businesses. The average number of copies of each issue during the preceding 12 months are: 1400 a. Total Number of Copies Printed: 1400. b. Paid and/or Requested Circulation: (1) 147 Mailed Outside-County Paid Subscriptions States on PS Form 3541: 26; (2) Mailed In-County Paid Subscriptions Stated on PS Form 3541: 854; (3) Paid Distribution Outside the Mails Including Sales Through Dealers and Carrier, Street Vendors, Counter Sales, and Other Paid Distribution Outside USPS: none; Paid Distribution by Other Classes of Mail Through the USPS: None. c. Total Paid Distribution: 1001. d. Free or Nominal Rate Distribution: (1) Free or Nominal Rate Outside-County Copies includes on PS Form 3541: None; (2) Free or Nominal Rate In-County Copies includes on PS Form 3541: None; (3) Free or Nominal Rate Copies Mailed at Other Classes Through the USPS: None; (4) Free or Nominal Rate Distribution Outside the Mail: 200. e. Total Free or Nominal Rate Distribution: 200. f. Total Distribution: 1201. g. Copies not Distributed: 199. h. Total: 1400. Percent Paid: 83. The actual number of copies of a single issue published nearest to the filing date (September 2018) are: a. Total Number of Copies Printed: 1400. b. Paid and/or Requested Circulation: (1) Mailed Outside-County Paid Subscriptions States on PS Form 3541: 148; (2) Mailed In-County Paid Subscriptions Stated on PS Form 3541: 908; (3) Paid Distribution Outside the Mails Including Sales Through Dealers and Carrier, Street Vendors, Counter Sales, and Other Paid Distribution Outside USPS: None; Paid Distribution by Other Classes of Mail Through the USPS: None. c. Total Paid Distribution: 1056. d. Free or Nominal Rate Distribution: (1) Free or Nominal Rate Outside-County Copies includes on PS Form 3541: None; (2) Free or Nominal Rate In-County Copies includes on PS Form 3541: None; (3) Free or Nominal Rate Copies Mailed at Other Classes Through the USPS: None; (4) Free or Nominal Rate Distribution Outside the Mail: 200. e. Total Free or Nominal Rate Distribution: 200. f. Total Distribution: 1,256. g. Copies not Distributed: 144. h. Total: 1,400. Percent Paid: 84. I certify that this statement of ownership is correct and complete. Chandra Chase • Vancouver VISION Magazine Editor, Communications Director.

ANNUAL

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