The GVCC's "Vancouver VISION Magazine" Jan/Feb 2014 Edition by Greater Vancouver Chamber of Commerce

JAN/FEB 2014

VANCOUVER

VISION

Magazine

2014 shop local in february

THIS ISSUE’S SPECIA SECTIO L N:

pg 19

YOUR SALES PITCH

tips & Tools PG 11

pg 16 & 17

TITLE SPONSOR:

holiday luncheon recap pg 23

CLARK COUNTY POLITICAL SNAP SHOT

City, County, State and Federal Political Figures Weigh in on Southwest Washington Priorities and Objectives Page 8 & 9

News

CHAMBER

New Development in Battle Ground, Washington • New retail shopping center will include a Wal-Mart Supercenter opening 2014. • Located at the new Scotton/SR 503 signalized intersection. • Pads and retail space available. • Groundbreaking Summer 2013.

Developed by Principal Properties, LLC.

Call for details: T.J. Fontenette 360.834.1060 • Email: tj@principal-llc.com

Statement of Ownership, Management, and Circulation (required by 39 U.S.C. 3685) of ChamberNews for January of 2014 ChamberNews is published six times per year by the Greater Vancouver Chamber of Commerce. Annual subscription price: $25. Publisher: Greater Vancouver Chamber of Commerce; Editor: Chandra Chase, Greater Vancouver Chamber of Commerce, 1101 Broadway, Suite 100, Vancouver, Clark County, WA 98660-3319. Owner: Greater Vancouver Chamber of Commerce, 1101 Broadway, Suite 100, Vancouver, Clark County, WA 98660-3319. Known bondholders, mortgagees, and other security holders owning or holding 1 percent or more of the total amount of bonds, mortgages, or other securities: None. The purpose, function, and nonprofit status of this organization and the exempt status for federal income tax purposes have not changed during the preceding 12 months. The extent and nature of circulation is Greater Vancouver Chamber of commerce members and local businesses. The average number of copies of each issue during the preceding 12 months are: 1400 a. Total Number of Copies Printed: 1400. b. Paid and/or Requested Circulation: (1) Mailed Outside-County Paid Subscriptions States on PS Form 3541: 26; (2) Mailed In-County Paid Subscriptions Stated on PS Form 3541: 483; (3) Paid Distribution Outside the Mails Including Sales Through Dealers and Carrier, Street Vendors, Counter Sales, and Other Paid Distribution Outside USPS: none; Paid Distribution by Other Classes of Mail Through the USPS: None. c. Total Paid Distribution: 990. d. Free or Nominal Rate Distribution: (1) Free or Nominal Rate Outside-County Copies includes on PS Form 3541: None; (2) Free or Nominal Rate In-County Copies includes on PS Form 3541: None; (3) Free or Nominal Rate Copies Mailed at Other Classes Through the USPS: None; (4) Free or Nominal Rate Distribution Outside the Mail: 350. e. Total Free or Nominal Rate Distribution: 350. f. Total Distribution: 1400. g. Copies not Distributed: 50. h. Total: 1400. Percent Paid: 77.5. The actual number of copies of a single issue published nearest to the filing date (January 2014) are: a. Total Number of Copies Printed: 1400. b. Paid and/or Requested Circulation: (1) Mailed Outside-County Paid Subscriptions States on PS Form 3541: 43; (2) Mailed In-County Paid Subscriptions Stated on PS Form 3541: 805; (3) Paid Distribution Outside the Mails Including Sales Through Dealers and Carrier, Street Vendors, Counter Sales, and Other Paid Distribution Outside USPS: None; Paid Distribution by Other Classes of Mail Through the USPS: None. c. Total Paid Distribution: 990. d. Free or Nominal Rate Distribution: (1) Free or Nominal Rate Outside-County Copies includes on PS Form 3541: None; (2) Free or Nominal Rate In-County Copies includes on PS Form 3541: None; (3) Free or Nominal Rate Copies Mailed at Other Classes Through the USPS: None; (4) Free or Nominal Rate Distribution Outside the Mail: 322. e. Total Free or Nominal Rate Distribution: 322. f. Total Distribution: 1,170. g. Copies not Distributed: 30. h. Total: 1,200. Percent Paid: 72.5. I certify that this statement of ownership is correct and complete. Chandra Chase • ChamberNews Editor Communications Director

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Volume 42 • Number 8

THE GREATER VANCOUVER CHAMBER OF COMMERCE

This Issue’s Contents 2014 JANUARY / FEBRUARY EDITION

SPECIAL SECTION: YOUR SALES PITCH

OFFICERS Chair: Don Russo, Schwabe, Williamson & Wyatt Chair Elect: Eric Sawyer, BBSI Preferred Payroll Vice Chair: Eric Olmsted, On Line Support, Inc. Secretary – Treasurer: Winston Asai, Columbia Machine Immediate Past Chair: Kristy Weaver, Pacific Continental Bank

Features: 8-9 Local Politics Snap Shot

BOARD OF DIRECTORS Jonathan Avery, Legacy Salmon Creek Medical Center Jody Campbell, The Columbian Todd Coleman, Port of Vancouver John Deeder, Evergreen Public Schools Tamara Fuller, NAI Norris, Beggs & Simpson Dave Horowitz, Windermere Real Estate Elie Kassab, Prestige Development Wayne Nelson, Clark Public Utilities William Pritchard, Pritchard Orthodontics Rhona Sen Hoss, Vancouver School Foundation Keith Wallace, Frumenti, Lander & Wallace, P.S. Jeff Woodside, Nutter Corporation Tim Schauer, MacKay Sposito Ben Hoskins, 1-800-GOT-JUNK Dan Monaghan, Perkins & Co.

CHAMBER STAFF Kelly Parker, President/CEO 360-567-1050 kparker@vancouverusa.com Darcy Altizer, Vice President, Member Services 360-567-1051 daltizer@vancouverusa.com

11-14 Special Section: Your Sales Pitch 19 Shop Local Vendor Spaces Open

In All Issues: On The Cover:

4 Top Five Events, 5 What’s New, 19 Renewals, 22-23 Ribbon Cuttings and New Members, 24 Events Calendar

Local Politics:

Luncheon Recap:

Susie Bauder, Events Director 360-567-1093 sbauder@vancouverusa.com Matt Hoffstetter, Sales Director 360-567-1058 mhoffstetter@vancouverusa.com Teresa Lawwill, Community Relations Director 360-567-1090 tlawwill@vancouverusa.com Chandra Chase, Communications Director 360-567-1056 cchase@vancouverusa.com tonight

1101 Broadway, Suite 100 Vancouver, WA 98660 360-694-2588 yourchamber@vancouverusa.com www.vancouverusa.com facebook.com/yourchamber twitter.com/vanchamber pinterest.com/gvccvancouver ChamberNews (USPS 008786) is published bi-monthly by the Vancouver Chamber of Commerce, 1101 Broadway, Suite 100, Vancouver, WA 98660. Tel. 360694-2588, Fax 360-693-8279. ChamberNews annual subscription is $25. Periodicals postage paid in Vancouver, WA. Postmaster: Send all address changes to ChamberNews, 1101 Broadway, Suite 100, Vancouver, WA 98660. This publication is dedicated to providing Chamber business news, educating the reader, and providing critical commentary.

THIS MAGAZINE IS PRINTED BY: ADCO PRINTING & GRAPHICS 355 GRAND BLVD VANCOUVER, WA 98661

the

academy awards broadcast

PAGE 16 Vancouver Goes

Hollywood on March 2nd 2014 will bring the Who’s Who of Vancouver to the Red Carpet for the official Oscar viewing party. Go all out in roaring twenties attire for “It’s Great... It’s Gatsby” themed event!

PAGE 8

The GVCC invited local, county, and statewide political figures and entities to weigh-in on Southwest Washington. Do not miss this special focus section that showcases a snapshot of the political environment of Clark County. Pictured: A glimpse of the December Legislative Outlook breakfast event.

PAGE 23

In December the GVCC hosted the Holiday Heroes Luncheon event. We honored the Ambassador of the Year; as well as hosted a Teddy Bear Toy Drive for the Vancouver Fire Fighters. Pictured: Shannon Decker of Columbia Credit Union (Presenting Sponsor) with Darcy Altizer the GVCC’s VP, Member Services.

TAKE NOTICE

FIVE NOTABLE UPCOMING EVENTS

1.15.14 THE RESOURCE NETWORK This workshop event features business expert Laura Hall of Hall Mediation Services. Her topic is “New Year! New tools!” and will explore the biology of conflict, discover our conflict styles and fill our tool boxes with the skills and resources to build stronger business and personal relationships in 2014. $5/Member, hosted at the ESD #112 (behind Goodwill off Fourth Plain) from 7:30-9am. This event is hosted by the GVCC.

upcoming

Business After Hours

1.23.14 ECONOMIC FORECAST BREAKFAST Please join The Columbian and attend the 2014 Economic Forecast Breakfast: Turning promise into prosperity. Four overall themes will be touched upon: new markets, innovation, education and local business. Keynote speakers are accompanied by four break session panel discussions lead by: the CREDC, GVCC, Clark College and Portland Seed Fund. $50/person; Call Community Partnerships for more info at (360) 735-4466. This event is sponsored by Riverview Community Bank.

2.11.14 SHOP LOCAL BUSINESS SHOWCASE & BAH Please join the GVCC for the 2014 “Shop Local Business Showcase,” which doubles as a Business After Hours Networking event. There will be appetizers, cocktail tables and no-host bar networking zone in the middle of all the local vendors who will be offering giveaways, games, and prizes. Enjoy a great evening and make local connections. Entry includes a raffle ticket to win a 50 inch television! This event is sponsored by Riverview Community Bank.

MAR APRIL MAY JUNE o p E N

o p E N

03.02.14 VANCOUVER GOES HOLLYWOOD Last year the GVCC launched a brand new event: Vancouver Goes Hollywood. Vancouver’s best graced the red carpet and were interviewed by local fashion celebrities. Then, they were treated to entertainment, drinks and dinner while watching the Oscars (streaming live) on Kiggins Theatre’s big screen. Sponsorship opportunities are currently available and going fast. The 2014 event theme is: “Its Great... Its Gatsby!”

06.12.14 THE GVCC’S GOLF TOURNAMENT It’s never too early to plan your involvement with the best golf tournament in Southwest Washington! Last year we sold out weeks before the event. Every sponsorship level was booked and we sold out of hole sponsorships in record time. This is a GREAT way to reach the ‘decision makers’ in Clark County! The 2014 theme is “Golf’s a Circus!” Email Teresa Lawwill for sponsorship info at tlawwill@ vancouverusa.com

This event is sponsored by Pacific Continental Bank.

This event is sponsored by Columbia State Bank.

JULY AUGUST SEPT OCT NOV o p E N

o p E N

Contact the GVCC’s Events Director, Susie Bauder at 567-1093 for the details on hosting a Business After Hours!

Chamber Welcomes a New PTAC Government Contracting Counselor In January the GVCC welcomed a new government contracting counselor Carroll Bernard to the team: Carroll Bernard. He will serve as the Southwest Washington Procurement Technical Assistance Center (PTAC) representative. Bernard’s background includes 12 years experience of progressive acquisition and contracting experience; and work as a business development specialist through the US Small Business Administration. As a Procurement Counselor & Instructor at the Oregon Government

s ’ t a Wh w Ne

Contracting Assistance program he counseled, educated and trained businesses seeking to do business with the government. He has designed, developed and instructed many government contracting classes through a classroom environment and via online webinars. “We are very excited to add Carroll to the GVCC Team. He comes with a wealth of knowledge in the government contracting arena,” said GVCC CEO/ President, Kelly Parker.

Riverview Community Bank signs on as Presenting Sponsor

On Tuesday, February 11th the GVCC, in partnership with Riverview Community Bank will take over the Red Lion Inn at the Quay events room for the “2014 Shop Local Business Showcase,” from 5-7pm. It will also serve as the Chamber’s February Business After Hours Networking event and offer heavy appetizers, a cocktail area with a no-host bar and entry that includes a raffle ticket to win a 50’’ LG flat screen television. Vendors are local retail, services and sales related businesses often offering games, prizes and giveaways at each individual booth. This is a great opportunity to connect with local businesses and grow your member-to-member referral pool. Vendor opportunities are available, please contact GVCC Events Director Susie Bauder at sbauder@ vancouverusa. com.

Ambassador of the Year Named, Plus New Award Presented on December 6th On Friday, events, among December 6th the other criteria. Greater Vancouver A new GVCC Chamber of Ambassador award Commerce named was also presented Paul Dicker the to Jamie Birkeland “2013 Ambassador of Riverview of the Year. ” He was Community Bank presented with the and Dave Jacobus of Hornberger Award Jacobus Carstar. All at the Heathman Ambassadors that Lodge in front of a begun service startsold out crowd at ing in 2012-2013 to the Annual Holiday present were eligiPAUL DICKER ble for the award. Heroes Luncheon DICK HANNAH DEALERSHIPS event. Dicker is the Birkeland and Coordinator for the Employee Jacobus tied in the first ever vote Corporate Benefits Program at Dick from their ambassador peers. Darcy Hannah Dealerships and was Altizer, the GVCC’s VP, Member selected by his ambassador peers Services presented these awards. based on his involvement, longevity of service and participation at

Visit

www.VancouverUSA.com

for more info

DAVE JACOBUS JACOBUS CARSTAR

JAMIE BIRKELAND RIVERVIEW COMMUNITY BANK

PAUL DICKER At the podium speaking after receiving the Hornberger Award for being the 2013 ambassador of the year.

VANCOUVER

VISION

Magazine

CHAMBER NEWS AND UPDATES

Significant Time Will Be Invested in the Three R’s: Rail, Roads and Rules able house, and quality of life. It’s critical we provide adequate roads to keep freight and people moving. ERIC OLMSTED, Online Support Also critically important is our The Washington Legislature goes growing needs along the rail lines in Clark into session this month and will consider County. The Chamber will partner with a transportation roads project. CREDC and ICC to advocate for improve Earlier proposals included two ments to the railroad crossings. Most important but small projects from Ridge- crossings are called “at-grade crossings” field and Battle Ground. They total ap- the trains and the cars are at the same proximately $7 million. But the entire grade and share the space. As the railpackage is estimated at $12 billion. That’s roads increase capacity on the rail-lines, a lot of projects for the Puget Sound. it becomes a critical safety issue that we The Chamber will strongly advocate that separate the cars from the trains at crossadditional SW Washington projects be ings. There will be some state and possibly included in any roads package to help in- federal money to begin work on what will vest in our infrastructure and attract new be a long term project in our community. businesses. We already have many of That brings us to the third “R” in the qualities businesses are looking for: the chamber’s legislative priorities; rules. good tax structure, great schools, afford- Our local businesses interested in building new projects are facing an uphill climb given a series of new rules recently imposed by the State Department of Ecology with TO Pb e r additional rules being writm a ten as we speak. Business h C rs o rt e groups in Southwest Washp p u S ington have strong support from our legislators that we

FROM THE PAC CHAIR

Thank You

GVCC Tier Member Highlight - Columbia Credit Union

INVESTOR MEMBERS CHAIRMAN’S CIRCLE Pacific Continental Bank SEH America, Inc. Legacy Salmon Creek Medical Center Sterling Bank Riverview Community Bank

PRESIDENT’S CIRCLE

Teresa Lawwill, GVCC Community Relations Director

Columbia Machine, Inc. iQ Credit Union Burgerville – Holland, Inc. Kaiser Permanente PeaceHealth Southwest Medical Center Chevron USA Comcast Business Class BNSF Railway Columbia Credit Union Online Support Columbia State Bank

I am proud to start off the New Year by spotlighting Columbia Credit Union. Did you Know that nearly one in three Clark County families belongs to Columbia Credit Union? Also, CCU was the Chamber’s inaugural presenting sponsor for our new “Get Out On... Small Business Saturday” program -AND- they were on the ground on Small Business Saturday (11/30/13) with the CCU elves, “Making Life Better” at two member business locations: Latte Da Coffee and Kiggins Theatre. They also closed out the year as the presenting sponsor for this year’s Holiday Heroes Luncheon; where we helped the Vancouver Fire Fighters with a stuffed animal toy drive and honored our Chamber Ambassadors. Thank you Columbia Credit Union for your support to the chamber, our members and to our community.

EVENT SPONSORS BUSINESS AFTER HOURS FEB OPEN MARCH OPEN APRIL THE YMCA

SIGNATURE EVENTS SHOP LOCAL BUSINESS SHOWCASE RIVERVIEW COMMUNITY BANK VANCOUVER GOES HOLLYWOOD PACIFIC CONTINENTAL BANK THE GOLF TOURNAMENT COLUMBIA BANK

January/February 2014 Edition

need to ensure environmental protections without squelching good development projects that will provide jobs and help grow the economy. Ours will be a strong voice in Olympia. On the local front, we plan to keep you up to date on the freeholder county charter process now underway. We’ll bring you information to help you decide whether our form of government needs to be modified. We’ll work with Clark County on a new permit streamlining initiative that will shorten the time it takes to move into an existing space. Finally in 2014, we’ll have the opportunity to work with our newly elected leaders in the City of Vancouver and we’ll provide you opportunities to hear from legislative candidates who will be running in 2014. Along the way, there will be issues or projects that come up that impact business. As the lead business voice in SW Washington, we are ready to work with you, advocate for you and make your voice is heard.

The Columbia Credit Union “Making Life Better” Moments Team is with Kelly Love Parker GVCC CEO (far right) at The Kiggins Theatre on “Small Business Saturday” at their Free Holiday Movie.

www.facebook.com/yourchamber

Membership Leads & Connections Will Improve with Focus Alex McMillan, Optimal Living 365

Columbian’s Economic Forecast Event Will Highlight Key Topics FROM THE GVCC CEO/PRESIDENT The Columbian’s 2014 Economic Forecast will provide you and your business valuable tools to maximize growth in the coming year. The event titled “Turning Promise into Prosperity” will be held Thursday January 23rd at the Vancouver Hilton. It begins with breakfast at 7:30am and expert perspectives on business and economic trends. As part of the break out panel discussions, you’ll have a chance to hear from business leaders about how they’re maximizing their opportunities and off-setting risks. The Greater Vancouver Chamber of Commerce is once again a strong partner in the event. I will be leading the breakout session “Building Local Business.” We think you’ll find opportunities to network and connect with your colleagues as well share information about how, we as the business

BY KELLY PARKER GVCC CEO/PRESIDENT

community, are building our companies and the economy. The panel discussions focus on the following subjects: • Exploring New Markets • Innovation and Imagination • Building Local Markets For the first time we’ll open the discussion to our next generation of business leaders to hear the youth perspective on building a great economy. We encourage you to invest the time on January 23rd for the Columbian Economic Forecast and join us!

See page ten for a full page advertisement on this event.

“Energy goes where attention flows,” is one of my favorite tips. This is often an overlooked concept, but one that affects the quality of your work and connections. If your attention is intermittent and divided, then so is your energy; bad energy effects your business persona and success. Stop being a “Check-in Addict” and turn off the constant buzzing/beeping in your pocket or that pop-up on your screen on your computer; its saying to the people around you that they are less important. Anything that begs “Check me now or else...” is a productivity killer, turn notifications off. Another important tip is to simply ‘act.’ It’s my “proven opinion” that most people are too busy having meetings, and having meetings about meetings; and then re-assessing, with no good-old action taking place. Action comes last too often and it seems to be performed by the few instead of the many. It goes like this: I’m thinking... I’m thinking... I’m thinking... and now I’m planning... I’m planning... I’m.... WE’RE MISSING THE ACTION! One way to ensure failure is to be idle. You’ve got to take that leap and dig deep to succeed in this business environment. Collecting friends and business peers in the Vancouver Chamber is a great way to make sure you leap with a safety net, but you’ve got to jump.

Take a look at the new columbian.com

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columbian.com

LOCAL POLITICAL SNAP SHOT

CITY LEVEL

The City of Vancouver’s Ongoing Progress & Projects Timothy D. Leavitt, Vancouver Mayor

• • • • •

By working closely with commu- Recent accomplishments include: nity and business partners, neigh- • New Police Chief and Parks and Recrebors and volunteers, the City conation Director hired. tinues to navigate strong currents • A test pilot of our Fire Department’s SUV of change, with progress in several response completed, acting on recomkey areas: mendations of the 2013 community resource team. Addressing the future of Fire and EMS servic- • Vancouver sought and received a state es and emergency facilities. Innovative Partnership Zone designaStrategic planning for the future of policing tion with Camas for digital technology Addressing the City’s long-term street funding growth, which will help us build “knowlneeds. edge based” jobs and businesses. Addressing the future of parks and recreation • Contracted for an independent review services. of our Police Department; recommenApplying lean and business re-engineering dations were endorsed by a community principles to help ensure effective, efficient task force. services. • Reconnecting downtown Vancouver to

the Columbia River by constructing new access streets, and obtaining plans and permits for the future waterfront park. • The City applied for, and received designation of Esther Short Park as a Great Public Space in America. The City of Vancouver provides core community services that touch your life and business in many ways, including public safety, water, sewer, streets, recycling, parks and recreation, economic development, development review and easy permitting. Please join the City, the Chamber, local non-profits, elected officials and businesses in helping to make Vancouver a better place. For more information, please visit our website at: www. cityofvancouver.us.

COUTY LEVEL

Clark County Broadens Business Support and Expands The Board of Clark County Commissioners: Tom Mielke, David Madore & Steve Stuart New, expanding and relocating businesses got a greater helping hand from Clark County this year when the Board of County Commissioners approved temporarily expanding existing fee waivers to cover building, development, engineering review and traffic impact fees and broaden their applicability. Projects were eligible in June. Since then, the waivers, the improving economy and word-of-mouth success stories have boosted construction in Clark County. To meet demand and ensure quality customer service,

Community Development is hiring. Adding three building safety inspectors, three plans examiners, two permit technicians and an office assistant will help keep projects and applications moving in a timely manner. To enhance building inspection, the county will offer evening and Saturday hours. And for the first time in seven years, Permit Center hours will be extended until 3 p.m. each business day after the permit techs are trained. Improved customer service also is at the heart of the Permit Center remodel in the Public Service Center. Instead of talking with staff

across a counter, customers will sit down with staff at a table. Depending on a project’s complexity, customers could meet with one staff member or a team of experts in a more comfortable space. The county also continues to offer a faster, easier permit process for businesses that want to make minor tenant improvements to expand or move to new quarters. The county revised its permit process with guidance from the Greater Vancouver Chamber of Commerce last year, streamlining and simplifying steps for numerous businesses. The county is seeing an unusual

amount of building activity late this year, which could be indicative of an increased number of projects being ready when construction season comes around next year. Also in 2013, the county paid $25 million to private contractors who built or upgraded roads, bridges, sidewalks, traffic signals and stormwater facilities. This spending not only infuses money into the local economy, but also builds essential infrastructure that improves safety, eases congestion, enhances freight mobility and supports job creation and long-term economic expansion.

STATE LEVEL

Transportation Infrastructure is Vital to Business Success Annette Cleveland, State Senator It is my great privilege to serve as your state senator from the 49th Legislative District. As your senator it is my strong desire to ensure that our community remains one of opportunity for all. I believe we must support the pillars of a healthy community; quality education; quality family-wage jobs; and quality health care. These pillars require the solid foundation of a strong middle class. Small businesses are key in creating a strong middle class, and help lay the foundation for a healthy community.

Investment in transportation infrastructure is the single most effective means of spurring additional economic growth in our community and remains a top priority. It is critical for business, and it is necessary for our community in order to keep moving forward. I am committed to working with my colleagues to ensure that Clark County projects are included in any transportation package that is considered by the Legislature. Redevelopment of the waterfront at the old Boise Cascade Mill is another priority for our district. This effort would be the

largest redevelopment project in the history of Southwest Washington and would bring new opportunities for businesses, housing and recreational activities for generations to come when connected to our growing downtown core. I am proud to serve you, our community and Clark County. I encourage you to call, e-mail or visit me in Olympia — your views help me represent you. I know that together we can help create a bright future with opportunities for everyone to succeed.

FEDERAL LEVEL

Small Business Focus, Leading Job Creators Jaime Herrera Beutler, Congresswoman In Southwest Washington and across the US, small businesses create nearly three out of every four new jobs. It’s our challenge in Congress to ensure this engine of job creation keeps running. Too often, federal rules, a complex tax system and overly-burdensome processes get in the way of small business and their ability to innovate, grow and hire. My number one priority is getting our region back to work, so I’m particularly focused on the health of our small businesses. As a member of the US House Small Business Committee, identifying those specific regulatory or financial hurdles is our first task. While small business anxiety and unemployment are still too high, I’m proud that we’ve managed to cut through the clutter in Congress to advance bipartisan solutions that

can ease some of the burdens on small businesses. As an example, my bill -- the “Small Business Opportunities Act” -- streamlines contracting processes for thousands of small businesses across the country and more than 900 in Southwest Washington alone. This bill earned strong bipartisan support and was signed into law late last year. As small businesses seek to navigate the federal health care law, tax code, and interactions with federal agencies, I’m constantly pursuing commonsense solutions that will clear some of their biggest hurdles. Do you run a small business and have questions, concerns or ideas regarding a federal rule or agency that impacts your operations? Let me know! Please visit my website at jaimehb.house.gov.

Legislative Outlook Breakfast On Wednesday, December 11th the Greater Vancouver Chamber of Commerce, Columbia River Economic Development Council and Identity Clark County joined forces to host the “2014 Legislative Outlook Breakfast” at the Hilton. State Senators and Representatives participated in panel discussion moderated by Mike Bomar, new President of the CREDC. They also answered questions posed by business leaders from the floor. Also at this event the GVCC, CREDC and ICC unveiled their 2014 Shared Legislative Priorities document. This event was sponsored by MacKay Sposito.

LEADERSHIP COMMITTED TO ECONOMIC ACTION

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3/22/13 5:28 PM

VANCOUVER

VISION

Magazine

Presented by

NEW MARKETS I INNOVATION I EDUCATION I LOCAL BUSINESS

January 23, 2014 The Hilton Vancouver 7am-11am

Jon Roberts Principal

Regional Economist

Scott Bailey

Rick Goode

Betsy Henning

TIP Strategies

Washington State Employment Security Department

Columbia Machine Inc.

Panel Moderator

RESERVED SEATING: $50 per person or $500 for table of 10. Includes sit down breakfast and attendance to two breakout sessions. Must register by January 22nd to reserve your seat. REGISTER: Online at www.columbian.com/economicforecast or by calling Community Partnerships 360-735-4466.

CEO

President of AHA!

STUDENT PROGRAM: FREE for first 50 High School or College Students who register. Sponsored by Berger ABAM. Educators, call today to register five or more students for free. Offer valid for first 50 students/teachers who register; thereafter a special student rate of $30 applies. Students must be currently enrolled. Must register by phone only. Teachers registering 5 students are free.

2014 Breakout Session Panels PANEL 1

PANEL 2

PANEL 3

PANEL 4

EXPLORING NEW MARKETS

INNOVATION & IMAGINATION

BUILDING LOCAL BUSINESS

VOICES OF OUR YOUTH

Moderator Richard Biggs,

Moderator Angela Jackson,

Moderator Kelly Parker,

Moderator Robert Knight,

Alisa Pyszka,

Ken Hood,

Mike Bomar,

Shavey Winters,

Todd Coleman,

Leonard Felix,

Lisa Dow,

Ryan Rutledge,

Tim Schauer,

Bill Huseby,

R. Tom Smith,

Donnie Rhoads,

Schuyler Hoss,

Ken Levy,

Carol Curtis,

Waverley He,

Atlantric, LLC

Portland Seed Fund

Greater Portland, Inc.

Cisco

Port of Vancouver

CID Bio-Science

MacKay Sposito

Sigma Design

Gov. Insleeâ&#x20AC;&#x2122;s Regional Representative to SW Washington

PRESENTED BY:

4-Tell

Greater Vancouver Chamber of Commerce Columbia River Economic Development

Columbia Bank

Windermere/Stellar Real Estate

IN-KIND SUPPORT:

www.columbian.com

WSU Vancouver student

Clark College student

Columbia Pacific Commercial Properties

EVENT SPONSORS:

Clark College

Vancouver Public Schools student

Evergreen Public Schools student

2014 JAN/FEB SPECIAL SECTION

REMOVABLE FOUR-PAGE PULLOUT

YOUR SALES PITCH

Member Experts Weigh in on Sales Tips & Strategies ALSO FEATURED

Expanding Your Sales Force

Changing the Meaning of No

GVCC Sales Director

Silpada Designs Jewelry

Matt Hoffstetter

PG 12

Tamara Fuller By The Numbers • • • • • •

2012 NAI NBS #4 Top Producer 2011 NAI NBS #10 Top Producer 2010 NAI NBS #9 Top Producer 2009 NAI NBS #6 Top Producer and #4 Deal Maker of the Year 2008 NAI NBS #2 Top Producer and #3 Deal Maker of the Year 2007 NAI NBS #10 Top Producer

Greater Vancouver Chamber of Commerce Board Member 2007-2013

Background Tamara Fuller joined NAI Norris, Beggs & Simpson’s Brokerage Department in 2000 to focus on sales and leasing of the Johns Landing and Southwest Portland areas. In January 2001, Tamara relocated to the Vancouver office to specialize in the office market of Vancouver/Clark County. Since moving to Vancouver, Tamara has had a hand in leasing more than 1.57 million square feet of office space and selling approximately $27 million in total value of real estate. Her focus is leasing and sales of Class A and B office and medical properties. Tamara started her real estate career in 1997 as a Sales Associate for Pennbrook Properties in Central Oregon. She is a licensed broker in both Oregon and Washington. She has attained the General Real Estate Institute (GRI) designation, the Certified Commercial Investment Member (CCIM) designation, and the Certified Green Broker designation.

Three Rookie Sales Mistakes

Carol Parker Walsh

PG 13

Ronnie Noize

DIY Marketing Center

PG 14

Key Principles For a Successful Sales Career STRATEGY

YOUR SALES PITCH

By Tamara Fuller

Norris, Beggs & Simpson There are countless books and training programs out there on a wide range of sales strategies. I’ve found that there are a few key principles that create a successful environment for sales, and they apply to everyday life. #1: THE IDEA OF RELATIONSHIP DRIVEN VERSUS TRANSACTION DRIVEN Another way to phrase it is, “People before Dollars,” always. It must come naturally, but I tend to have that nurturing instinct. I genuinely want to serve and help my clients. Don’t chalk this up to just ‘listening,’ its more active then that. There is a tipping point or a degree when a client can be served successfully; without wasting their time and also your own. This idea of relationships over transactions is a deep, long lasting foundation based on trust. Listen to what your clients needs are and evaluate how you can best serve them; even if it is referring them on to someone else. They’ll appreciate your candidness and honesty and that will be remembered.

#2 NEVER UNDERESTIMATE THE LITTLE GUY Serve all clients/customers as you would wish to be served. As an example; I return every customer call, even if I know I am not the source for their direct question. I acknowledge of Both Worlds their need and make a suggestion or a referral to point them in the right direction. They’ll remember that you were kind and respectful and called them back to help. Next time they’re in need of a service or know someone else who is, they’ll call or refer you. Also, those small customers often grow into successful large customers. You bet they’ll remember your willingness to assist them in orris, Beggs & Simpson, we’re built on the idea that brokers who live and work in years. their early The Norris Beggs & Simpson Team

r understand the local market best. Our local knowledge and vast experience is

ented by the strength of our Pacic Northwest company, and our connections around

#3 COMMUNICATION, COMMUNICATION, COMMUNICATION Good news is easy to communicate, but it is equally important to relay negative news or no news at all. A quick phone call update to report no news on a project is crucial and greatly appreciated in the long run. There are many ways we touch our clients every year. We have an eNewsletter, social media channels and we report our team’s highlights through flyers and advertisements. Through my Greater Vancouver Chamber of Commerce membership I get face-to-face contact with a number of my clients and I make a point to greet everyone that I can at each event that I attend. If I had a single piece of advice to give sales representatives out there, it would be to ask questions about your client, listen, remember and always return calls promptly.

Five Observations of a 40-Year Sales Career TIPS & TECHNIQUES

John Savory President

I have been in sales since 1974. I have had great successes and equally great failures and I have learned from both. What I have concluded is that there are basic and crucial keys to success and the overlying theme can be summed in the phrase: Work hard and be genuine.

South- Keep these keys in mind: west Office Supply Every top tier sales person that I

PASSION

YOUR SALES PITCH

and they become as familiar as possible with the culture of their clients’ company.

POSITIONING

Top tier sales people manage to get closer to their clients and customers than anyone else by taking a true interest in their clients’ well-being and displaying a genuine curiosity about the needs, wants and desires of their client.

BONDS

have ever met has a passion for their product or service. They truly believe that they have something that will bring real value to their customer.

Top tier sales people emotionally connect with their clients and customers. They empathize with the daily problems that their clients face every day but they also share the victories and joys when their clients experience success.

LEG WORK

CUSTOMIZE

All top tier sales people study their clients and their clients’ company. They know more about their clients and customers than anybody else

SALES TRENDS 78% FROM FORBES.COM

OF SALES PEOPLE USING

SOCIAL MEDIA OUT SELL THEIR PEERS

A top tier sales person crafts their sales presentation around all of these elements and by doing so the sales presentation becomes a conversation between friends.

Expand Your Sales Force by Use of Incentives As the Sales Director for the Greater Vancouver Chamber of Commerce I’ve come to realize that I can maximize my efforts by utilizing our awesome members as a additional sales force. The GVCC has a referral program in place; current members refer a potential member to our staff and receive $100.00 worth of Chamber cash, or credit towards Matt Hoffstetter print or on-line advertising. Sales The Chamber staff has made an efDirector fort to communicate the details of the GVCC Chamber benefits and features. We’ve utilized our events, the on-line newsletter (Business Matters) and our magazine (Vancouver Vision). Our members have shared that information with colleagues and friends. What that has effectively done is empower our motivated members to pitch the Chamber to anyone who’ll listen. When I follow up on the leads I usually just have to answer a few detailed questions, and fill out the membership application. That’s the beauty of the GVCC, when you develop the relationships, and educate your fellow members we all become each other sales force. Pictured: Three GVCC Ambassadors: Doug Martin, John Cozzi Jr, and Bryron Jacobus with Matt Hoffstetter at a 2013 BAH event.

How I’ve Built My Sales Base

Bonnie Smelser SENIOR DIRECTOR

Mary Kay

5. 6. 7. 8. 9. 10.

As a Senior Sales Director in Mary Kay, it’s up to me to stay focused and driven on relationships. I currently have 13 offspring Directors and have earned the use of 21 free career cars. On my sales team there are 91 team members, in 19 states with our highest annual sales total at almost half a million dollars. I’ve been in the National Court of Personal Sales for the last seven years. Here are some principles I’ve used to build my sales base:

1. Ask questions and listen to find out what people are looking for- find a need and fill it. 2. It’s all about building relationships and trust. 3. Find a way to incorporate the “wow factor” in your product or service. 4. Under promise and over deliver. Be generous. Offer gifts with purchase, discounts or free samples. Follow up to see if your customer is happy with their purchase. Customers stay where they feel appreciated. Follow up on small details speaks volumes. Ask questions “When would you like me to contact you again?” “What’s the next thing you’ll be running low on?” Offer convenience,” Would you prefer to be contacted by phone, email or text?” Let your clients know that you care more about them as a person than making a sale. Just treat people the way you like to be treated.

REMOVABLE FOUR-PAGE PULLOUT

2014 JAN/FEB SPECIAL SECTION

Changing the Meaning of “No”

Carol Parker Walsh, JD, PhD

Silpada Designs Jewelry

This is a familiar word to those of us in sales. Constantly hearing NO can make anyone question themselves and what they’re doing. To help inoculate my team to the word NO, I have them complete the 100 “NO” Challenge. Take a sheet with word NO written out 100 times. Circle every eighth or so “NO” and write “reward” above it. Every time you hit that eighth “NO” reward yourself with something fabulous! Start small like your favorite Starbuck’s beverage, a walk in the park, or a quick pedicure. Midway through up the ante and treat yourself to the movie you’ve been dying to see or those incredible pair of shoes you’ve had your eyes on.

When you’re done celebrate your success with that Michael Kors handbag, a prized putter, or dinner at your favorite swank restaurant. The true reward is in completing the task! This challenge will serve 3 purposes: 1. The word NO will become powerless. 2. You will have contacted enough people to hear YES several times gaining more connections and sales. 3. You’ll find you no longer hear “NO” but rather, “now is not a good time,” or “try me later!” This will lead to one of the greatest tips for anyone in sales, “the fortune is in the follow up!”

YOUR SALES PITCH

Free Resource for Improving your Sales Techniques

Ava Stevens

SCORE Vancouver Mentor

Your Local Vancouver Chapter of SCORE has a number of professionals in a variety of fields like sales and marketing ready for the community to utilize. SCORE mentors provide one-on-one hour long sessions to help businesses gain skills and grow.

Specific to Sales and Marketing SCORE would like to highlight Ava Stevens. Stevens is available to all businessmen and women who want to boost their sales related skill set. About Ava Stevens: She is a seminative Vancouverite. She’s holds a B.S. in Communications Management from the University of Portland and a MBA from Marylhurst University and has a successful 20+ year career in advertising and marketing. As a small business owner she is skilled in business development, building profitable relationship, process improvement, sales analysis and creative problem solving. Ava presently teaches Business Administration courses at area colleges. Her areas of expertise include: Leadership and motivation; Organizational communications; Project design and management; Marketing and advertising planning and development; Resource leveraging; Client satisfaction; Business development; Multi-dimensional problem-solver; Certified business mentor. She can be reached through the Vancouver SCORE office. Visit SCORE online at www.scorevancouver.org.

2014 JAN/FEB SPECIAL SECTION

YOUR SALES PITCH

REMOVABLE FOUR-PAGE PULLOUT

3 Rookie Sales Mistakes By Ronnie Noize

DIY Marketing Center There are three common mistakes in selling that plague those who are new to sales or not used to selling. Not only do these mistakes cost you clients, they may also hurt your professional reputation. The first mistake that rookies make in selling is trying to sell everyone and anyone their product or service, regardless of need, interest or ability to pay. The problem with this mistake is that it makes selling much harder than it needs to be, which discourages you (the salesperson), and alienates the folks who happen to cross your path. The solution is to qualify first, and sell later. In other words, make sure your prospects are prospects, not just warm bodies. The second mistake is assuming that objections are rejections. Objections are actually important opportunities of the sales process, during which any real or perceived barriers to the sale can be resolved. Work with your prospect to see if you can meet their requirements--that’s good selling. Just don’t confuse a legitimate objection with a refusal. No means no, or at least not now. Accept the refusal gracefully, and don’t get pushy. The third mistake is one that we often don’t even know that we’re making--not asking for the sale. Now you’re probably thinking that you do ask for what you want, but chances are you don’t. You may think you’re asking when you state a preference or a desire: “I would love a glass of water,” for example. But you’re not asking. Implying what you want, rather than asking directly, forces the other person to infer what you want, and is a weak way of communicating. To your prospect, it can feel like you lack confidence in your product, service, or even in your ability to deliver what you’re selling, which does not inspire trust at the point in the conversation when trust is needed. The solution is to have closing questions that you feel comfortable asking, so that you can ask when the time is right. These problems will hold back your sales, but fixing them is easy. The solution is to develop a process by which you properly qualify your prospects, anticipate all probable objections so you can be prepared to handle them, and get comfortable asking for the sale. Learn how to qualify prospects, overcome objections and ask for the sale at Jim Lorentzen’s Soft Selling Sales Training offered by the DIY Marketing Center. More details at http:// www.diymarketingcenter.com/Soft_ Selling. These articles were contributed by Veronika (Ronnie) Noize, the Marketing Coach, of the DIY Marketing Center, where you will find classes, coaching and community for entrepreneurs.

Easy Ways to Ask for the Sale By Ronnie Noize

DIY Marketing Center If popping the sales question is one of your greatest fears, take heart: You’re not alone, and all you need is a great process, plus a little practice. To dispel that fear of asking, I have developed a two-part process that works like this: First, conduct a needs-assessment conversation to find out if there is a good fit with your prospect’s problems and the solution that you offer. During this conversation, imagine that there is no question of money. Imagine that the only question that needs answering is: Do you have a way to help this person solve a problem or fulfill a need? IT’S THAT SIMPLE. NEED + SOLUTION = [POTENTIAL] SALE. But even when you know the potential for the sale is there, asking can be scary, unless you already know how to ask in a way that feels natural to you. Here are some phrases that might help you ask for the business comfortably. 1. It looks like we’re a good match on this project, and I think it would be fun to work together. Shall we go ahead and get the paperwork started? 2.

Now that we’ve tweaked this proposal to your specifications, do we have a deal? 3. It looks like we’ve created the right solution for you, and we’ll come in just under budget. Is there anything else you need, or are you ready to complete your order? 4. Earlier you said that you’d like to have this in place by the end of the month. Working backwards, that gives us two weeks to get all the elements in order, so I’d recommend starting on Tuesday. Does that work with your schedule, or would you rather begin on Monday? 5. So if I understand you correctly, you want the XYZ package, so let’s talk about your choices. This package has a choice of red or blue; which works for you? Remember, asking for the sale is the natural conclusion of a successful needs analysis discussion. If you have the solution to your prospect’s problem, all you have to do is say so, then ask when you can get started, and before you know it, you’ve closed the sale. Find more info, articles and classes by Ronnie Noize of the DIY Marketing Center online:

www.diymarketingcenter.com

Upcoming Sections CALL FOR MEMBER EXPERTS

PLAN TO ATTEND!

RIES EVENT Each edition of the Vancouver VISION Magazine

has a four-page special section that highlights a theme or training focus. Please review the special sections for 2014 and email Chandra Chase the GVCC’s Communications Director if you’d like to be featured as a member expert at cchase@vancouverusa.com. March/April 2014 Edition NON PROFIT FUNDRAISING Revenue sources for Nonprofits. May/June 2014 Edition NORTHWEST MEDIA OUTLETS Clark County Media Outlets & Reporter Profiles. July/August 2014 Edition EMPLOYEE PRODUCTIVITY Tips on getting the most from our workforce. September/October 2014 Edition CROSS-PROMOTIONAL MARKETING A Showcase of member-to-member relationships. November/December 2014 Edition SMALL BUSINESS SATURDAY How to utilize this concept/day for success!

BOARDROOM EXECUTIVE SESSION EVENT January 23, 2014 | 5:30 to 7:30 pm Building Regional Capacity: A look at Infrastructure. This forum offers the business community the opportunity to gather and discuss a current issue or initiative. A panel of both experts and local business people will discuss the topic and answer questions from the group followed by informal discussions and networking.

Pre-registration is required $45, includes generous appetizers along with beer, wine and soft drink beverage service provided by The Grant House and Corwin Beverage Company, at the Brickstone Ballroom. 1251 Officers Row, Vancouver, WA 98661 | 360.695.2442 | www.vbjusa.com A Brown Warrior Production

Sunday, March 2nd

2014 THEME

IT’S GREAT... IT’S GATSBY Vancouver Who’s Who Event

4pm

BE A STAR & ATTEND!

BECOME A SPONSOR

As the GVCC and the Kiggins Theatre roll out the Red Carpet on Oscar Night, March 2nd, our guests, AKA “Stars” will be greeted at the parking area with a Limo transfer to the Red Carpet. Then, a streaming feed will showcase fashion interviews on the red carpet by local fashion icons. Along the way paparazzi will snap photos and you’ll come to an official “Vancouver Goes Hollywood” backdrop for your ‘red carpet photo’ that you will get to take home at the end of the night. We’ll keep with the “It’s Great... It’s Gatsby” theme by offering a speakeasy in the upstairs lounge and roaring 20s era music. A live jazz band and ice sculpture offer a glimpse of how the Kiggins will transform into the Gatsby theme. You’ll enjoy appetizers, dinner and dessert while viewing the live Oscar broadcast. Entertainment like a ‘best dressed’ competition will take place during commercial breaks!

There is no better way to get your business name into the community for a three-month stretch or longer, then with a GVCC Signature event sponsorship! Vancouver Goes Hollywood is the GVCC’s newest signature event. Here is a sponsorship sample: the Presenting Sponsor receives the most publicity and exposure and are listed in all the Chamber’s printed, electronic, advertising and communications materials regarding the event - front and center! The list is too long to mention all the benefits here. It also includes a number of exposure points on event day, like tickets, event program, time to speak at the event and more. Teresa Lawwill the GVCC’s Community Relations Director can fill you in on all the details. Other available levels of sponsorship include: Supporting Sponsor, Awards Sponsor and Swag Bag/Prize sponsor. Sponsorship prices range from $500$3,000. Become a sponsor now, to lock in first-choice renewal for years to come. Consider this, the presenting sponsor of Ladies on the Links and the Golf Tournament started in the inaugural year and have continued every year due to the value of sponsorship!

GET IN TOUCH WITH YOUR INNER FLAPPER WITH ERA LINGO Alarm Clock: Chaperone Bank’s Closed: No kissing Bee’s Knees: See “Cat’s Pajamas” Berries: Great (i.e. It’s the berries) Big Cheese: an important person Cat’s Meow: Something highly sought Cat’s Pajamas: Anything good Dapper: Flapper’s father Ducky: Term of approval Dud: A wall flower Dudding Up: Dressing up Embalmer: A bootlegger Father Time: Any man over 30 Fire Extinguisher: A chaperone Flapper: Girl Fluky: Funny, different, odd Forty-Niner: Man who wants a rich wife Gimlet: A chronic bore Goof: Sweetie Handcuff: Engagement ring Hooch: liquor Scofflaw: A lawless drinker of illegally made or illegally obtained liquor Snake Charmer: A female bootlegger Tomato: Good looking girl with no brains Weasel: Girl stealer Whangdoodle: Jazz music, jazz band Whiskbroom: Man with whiskers

EVERYONE’S A STAR PRICING:

$86 /PERSON, INCLUDES: LIMO ESCORT FROM PARKING AREA RED CARPET ENTRY FASHION INTERVIEW PAPARAZZI PHOTOS SWAG BAG APPETIZERS & SPECIAL DINNER LIVE MUSIC ENTERTAINMENT STREAMING OSCAR BROADCAST NO-HOST BAR

Destination: Beaches PDX Private Meeting Spaces Breakfast * Lunch * Dinner

Take a Vacation without leaving town!

RESTAURANT

BAR

TAKEOUT

Portland International Airport * Pre-Security * 503-335-8385

“WE REPLACED EVERY LIGHT, INSIDE AND OUT.” — Columbia Machine

Upgrading lighting was definitely a “no brainer” for our facility in Vancouver. The retrofit now saves the company more than seventy-five thousand dollars annually and has improved working conditions. It’s helped kick-start the process of looking at energy waste more seriously, which we see as part of a larger commitment to being a viable business for the long haul.

Outsmart energy waste. It works. Learn more at clarkpublicutilities.com

January/February 2014 Edition

www.facebook.com/yourchamber

Vendor Opportunities for Members at Shop Local On Tuesday, February 11th the GVCC will take over the Red Lion Inn at the Quay’s Banquet Room on the Columbia River for a dual event: The Shop Local Business Showcase and the February Business After Hours. Become a vendor today by contacting Susie Bauder, the GVCC’s Events Director at sbauder@vancouverusa.com for the vendor application. You only need to be a local business to participate in the “2014 Shop Local Business Showcase!” The most successful vendors offer an interactive element to their display. Have visitors play a game, spin a p r i z e w h e e l or take a er b m quick quiz Cha s

ber Mem als w Rene

for prizes. Be creative and try to relate your activity or giveaways to your business. This event is sponsored by Riverview Community Bank and TSYS Merchant Solutions is the prize sponsor, who will raffle off a 50 inch flat screen tv! Raffle tickets come with the $5 admission and extra tickets can be purchased at the door.

51+ Years of Membership

26-50 Years of Membership A-1 U-Store-It 26 years Brown & Brown Northwest 26 years Cascade Dental Group 30 years Employers Overload 28 years International Air and Hospitality Academy 34 years Powell Distributing Co, Inc. 41 years Sterling Savings Bank – Cascade Park 40 years The Neil Jones Food Company 30 years

BNSF Railway

60 years

6-15 Years of Membership ...continued Nonprofit Network 10 years O’Ryan Industries, Inc. 11 years Port of Ridgefield 9 years Regents Bank 8 years Roadmaster Inc. 8 years The Scott Horenstein Law Firm PLLC 15 years Silver Star Cabinets Inc. 10 years Solid Solutions 7 years SW Office Supply & Interiors 9 years Southwest Office Systems 12 years Waddell & Reed Financial Advisors 10 years

16-25 Years of Membership

Beaches Restaurant & Bar 19 years Blairco Heating & Air Conditioning 23 years Olive Garden 25 years NAI – Norris, Beggs & Simpson 30 years Pacific Lifestyle Homes Inc. 17 years PIP Printing 22 years Schiller & Company PC 18 years T Square Remodeling 20 years Washington State Department of Transportation 21 years Washington State University Vancouver 26 years

6-15 Years of Membership

Adco Commercial Printing & Graphics 12 years Bridgewood at Four Seasons 6 years AIMMco 12 years Columbia Asthma & Allergy Clinic 8 years Financial Connections LLC 6 years Fred Meyer Store – Fisher’s Landing 12 years The Hampton – Ashley Inn 6 years Kazoodles, LLC 8 years Key Bank 15 years McGrath’s Fish House 14 years

1-5 Years of Membership ABC Accounting Services 2 years NW Association for Blind Athletes 3 years Chuck’s Produce & Street Market 3 years DESIprint 3 years DLC Architecture 3 years First Christian Science Church and Reading Room 3 years Horenstein Law Group PLLC 2 years David Horowitz 3 years John L. Scott – Suzanne Oakes 2 years Johnson Family Trust 3 years Kickee McGees 1 year Kokusai Semiconductor Equipment 2 years Latte Da Coffee House & Wine Bar 2 years Marco Ideas Unlimited 2 years Martel Wealth Advisors Inc. 4 years Merrill Gardens at Orchards Village 3 years Molly Maid 5 years Rand Jeweler 4 years Ryonet 2 years Safeway Food & Drug #1611 5 years Samson Sports 2 years Shorty’s Garden and Home 4 years Tailored Logistics Inc. 4 years

Member Ribbon Cutting Events CONTACT

Darcy Altizer

VP Member Services to schedule a ribbon cutting event!

567-1051

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fit!

Leadership Clark Countyâ&#x20AC;&#x2122;s 20

7. 1. LUTHERAN COMMUNITY SERVICES at 3600 Main Street Suite 200 Vancouver, WA 98663 2. THE VARIETY POST at 12015 NE 108th Ave. Vancouver, WA 98662 3. BIKRAM YOGA HAZEL DELL at 7409 NE Hazel Dell Avenue Vancouver, WA 98665 4. MIND AND BODY NATURAL HEALING CENTER at 2115 SE 192nd Suite 108 Camas, WA 98607 5. LEADERSHIP CLARK

0th Year Anniversary

COUNTY www. leadershipclarkcounty.com 6. THE HAMPTON AT SALMON CREEK at 2305 NE 129th Street Vancouver, WA 98686 7. SOUTHWEST WASHINGTON SURPLUS at 2519 NE Fourth Plain Boulevard Vancouver, WA 98661 8. CELLAR 55 TASTING ROOM at 1812 Washington Street Vancouver, WA 98660 9. LEWIS RIDGE APARTMENTS at 7915 NE Burton Road Vancouver, WA 98662 10. MODAO CHIC FASHION & FURNITURE CONSIGNMENT at 612 NE 81st Street Suite B Vancouver, WA 98665 11. THE TIMBERS LUXURY APARTMENTS at 608 NE 86th Street Vancouver, WA 98665

10.

11.

A & R AVIATION SERVICES 7843 OLD HWY 99 STE M5 TUMWATER, WA 98501

CLARK COUNTY VETERANS COURT BOARD

2501 NE 134TH STREET VANCOUVER, WA 98686

PO BOX 61628 VANCOUVER, WA 98666

www.calderondmd.com

12811 NE 58TH STREET VANCOUVER, WA 98682

CONCEPT REALITY

14600 NE 117TH CIRCLE VANCOUVER, WA 98682

ALWAYS SAFE & LOCK

www.conceptreality.com

ADVANCED ELECTRIC, INC. www.pacifier.com/~adve/

www.clarkcountyvetscourtboard.org 1321 NE 76TH STREET SUITE F VANCOUVER, WA 98665

815 4TH AVE EAST OLYMPIA, WA 98506 3921

DISCOUNT SMART CARDS

AMERICAN FAMILY INSURANCE KELLY ZIEGLER AGENCY

www.discountsmartcards.com

1306 MAIN STREET VANCOUVER, WA 98660 2919

ANNUNCIO 1201 WEST FOURTH PLAIN BLVD. VANCOUVER, WA 98660

MTN. PEAKS THERAPY LLAMAS & ALPACAS www.rojothellama.com

NICHOLSON & ASSOCIATES CENTRALIA AND OLMPIA

800 NE TENNEY ROAD SUITE 110324 VANCOUVER, WA 98685

1802 BLACK LAKE BLVD SW OLYMPIA, WA 98512

EMBASSY LLC

1802 BLACK LAKE BLVD SW #301 OLYMPIA, WA 98512

4317 NE THURSTON WAY SUITE 220 VANCOUVER, WA 98662

www.aacresllc.com

www.nicholson insurance.com

NICHOLSON SWAN INSURANCE

www.annuncioagency.com

FIREHOUSE SUBS

1802 BLACK LAKE BLVD SW OLYMPIA, WA 98512

ASH ORGANIC SKIN CARE AND WAXING

19151 SE MILL PLAIN BLVD SUITE 102 VANCOUVER, WA 98683

NORTHWEST TUBES AND HOSES, LLC

www.firehousesubs.com

604 EAST 16TH STREET VANCOUVER, WA 98663

www.ashorganicskinandwaxing.com

AUSHI MIZANI PO BOX 61913 VANCOUVER, WA 98666

www.aushimuzani.com

FRINGE DIGITAL MARKETING AGENCY 1101 BROADWAY SUITE 215 VANCOUVER, WA 98660

www.fringewebpro.com

GEORGIA PACIFIC LLC

AVITUS GROUP

401 NE ADAMS ST CAMAS, WA 98607

1001 SW 5TH AVENUE PORTLAND, OR 97204

GHB INC.

www.avitusgroup.com

BANK OF THE PACIFIC 131115 NE 4TH STREET SUITE 130 VANCOUVER, WA 98684

www.bankofthepacific.com

BATTLE GROUND HEALTH CARE FREE CLINIC 11117 NE 189TH STREET BATTLE GROUND, WA 98604

www.battlegroundhealthcare.org

BIKRAM YOGA HAZEL DELL

PO BOX 1608 OLYMPIA, WA 98507

GORILLA JOE’S SPORTS NUTRITION 11500 NE 76TH STREET SUITE A 2 VANCOUVER, WA 98662

www.gorillajoesnutrition.com

HOMETOWN PROPERTY MANAGEMENT 1600 4TH AVE EAST OLYMPIA, WA 98506

7409 NE HAZEL DELL AVENUE VANCOUVER, WA 98665

JORDAN RAMIS PC

BROWN WARRIOR PUBLISHING LLC 1251 OFFICERS ROW VANCOUVER, WA 98661

CAPITOL GLASS

444 N. HAYDEN ISLAND DRIVE PORTLAND, OR 97217

www.chericalvert.com

P.O. BOX 2526 VANCOUVER, WA 98668

www.servproevancouverclarkco. com

SOLOY LLC 450 PAT KENNEDY WAY SW OLYMPIA, WA 98501 7298

www.soloy.com

SOUTHWEST WASHINGTON SURPLUS 2519 NE FOURTH PLAIN BLVD. VANCOUVER, WA 98661

www.swwsurplus.com

SSI CABLE CORPORATION www.ssicable.com

LAW OFFICES OF CAROLYN M. DREW, P.S.

TESORO SAVAGE ENERGY DISTRIBUTION TERMINAL

510 EAST MCLOUGHLIN BLVD. VANCOUVER, WA 98663

7915 NE BURTON ROAD VANCOUVER, WA 98662

CHERICALVERT.COM WEB DESIGN

SERVPRO OF VANCOUVER/CLARK COUNTY

www.jordanramis.com

CARDINAL ASSOCIATES INC

PO BOX 2020 BATTLE GROUND, WA 98604

319 SEVENTH AVE SE SUITE 201 OLYMPIA, WA 98501

820 E HIAWATHA BLVD SHELTON, WA 98584

www.carolynmdrew.com

CASE PUBLISHING INC

PHYSICIANS OF SOUTHWEST WASHINGTON

1499 SE TECH CENTER PLACE STE 380 VANCOUVER, WA 98683

3527 PACIFIC AVE SE OLYMPIA, WA 98501 1000 W 8TH ST. VANCOUVER, WA 98660

6707 NE 131ST AVENUE VANCOUVER, WA 98682

LEWIS RIDGE APARTMENTS

6340 SOUTH 3000 EAST #600 SALT LAKE, UT 84121

www.savageservices.com

THE HAMPTON AT SALMON CREEK

www.lewisapartments.com

2305 NE 129TH STREET VANCOUVER, WA 98686

MIND AND BODY NATURAL HEALING CENTER

THE WILLIAMS GROUP

2115 SE 192ND SUITE 108 CAMAS, WA 98607

www.mindandbodynaturalhealing.com

MONICA CALDERON DMD

www.hamptonsalmoncreek.com 3643 PACIFIC AVENUE OLYMPIA, WA 98501

TECHNICAL TAP COMPUTER CONSULTING, INC. 2622 N.E. 170TH STREET

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Holiday Heroes Luncheon: Event Recap AMBASSADORS & FIRE FIGHTERS The GVCC would like to express our thanks to our Ambassadors, who appear on behalf of the Chamber throughout the year at countless events, sharing their time and energy to better the business community. Our Annual Holiday Luncheon is designed to honor you! This year we also featured the Vancouver Firefighters in our program and hosted a stuffed animal toy drive. These snuggly friends will comfort children in our community during times of crisis and we thank you! We had over 70 wonderful gift baskets at our Luncheon this year and our donors went above and beyond! This entire event was made possible by the generous presenting sponsorship of Columbia Credit Union! Our silver level sponsors were SEH America, PeaceHealth Southwest Medical Center and the Port of Vancouver.

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TOP: Our Ambassador Award Winners (left to right) Dave Jacobus, Co-Rookie of the Year, Paul Dicker, Ambassador of the Year and Jamie Birkeland, Co-Rookie of the Year. MIDDLE: Our Vancouver Fire Fighters with Teddy Bears from the Luncheon toy drive; with our lady Ambassadors! BOTTOM: Our entire Ambassador team with Darcy Altizer, Ambassador leader and GVCC VP of Member Services.

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RIDGEFIELD, WA 98642

www.techtapcc.com

TRANSMARINE NAVIGATION CORPORATION

1610 C STREET SUITE 203 VANCOUVER, WA 98663

www.transmarine.com

VAN DORM REALTY 1530 F BLACK LAKE BLVD SW OLYMPIA, WA 98502

WASHINGTON BUSINESS BANK 2607 MARTIN WAY EAST SUITE 211 OLYMPIA, WA 98506

YLF ENTERPRISE 11302 SE 18TH CIRCLE VANCOUVER, WA 98664 5427

YOGURT TIME, LLC 1813 MAIN STREET VANCOUVER, WA 98660

www.its yogurt time.com

ZEIGLERS WELDING INC 322 N CAPITOL WAY OLYMPIA, WA 98501

www.zeiglerswelding.com

Thank You!

COMMERCIAL PRINTING

VANCOUVER

VISION 1101 Broadway, Suite 100 - Vancouver, WA 98660 USA

News

CHAMBER

Periodical US Postage Paid Vancouver, WA

Magazine

UPCOMING EVENTS CALENDAR: PLEASE CHECK EVENT WEBSITES FOR FEES AND RSVP REQUIREMENTS

1/3/14 COMMUNITY EVENT First Friday 5:00PM-9:00PM

Get to know your neighbors during Vancouver’s ‘first friday’ art stroll. Most businesses are showcasing art, or offering special promotions/attractions.

1/8/14 GVCC EVENT Southwest Washington Leads and Needs BEACHES RESTAURANT

Networking 4 Newbies GVCC OFFICE

9:30AM-11:30AM

Tips on making the most out of networking events! Hosted by DIY Marketing Center

1/11/14 COMMUNITY EVENT Drink This 4:00PM-9:00PM

An event celebrating artisan beverages in the heart of Vancouver, Washington!

7:30AM-10AM

1/15/14 GVCC EVENT The Resource Network

The best morning networking in Clark County! Get a chance to speak and connect via small group breakout sessions.

1/9/14 GVCC EVENT Ribbon Cutting Ceremony FIREHOUSE SUBS

11:00AM

Please help us welcome Firehouse Subs to East Clark County! Enjoy an early lunch while you expand your network.

ESD #112 ROOM

7:30-9AM

We welcome Laura Hall of Hall Mediation Services. She will help you understand conflict styles and fill your tool boxes with skill to build stronger business and personal relationships.

1/10/14 MEMBER EVENT

shop local

free entry coupon

1/18/14 COMMUNITY EVENT Vancouver Crab Feed

MEALS ON WHEELS

BEGINS @ 4PM

Southwest Washington Leads and Needs

Please gather at the Luepke Center from 4-8pm for crab, steak or both, plus entertainment and a no-host bar to benefit meals on wheels programming. Advanced ticket purchase is discounted.

The best morning networking in Clark County! Get a chance to speak and connect via small group breakout sessions.

1/22/14 GVCC EVENT Southwest Washington Leads and Needs

2/7/14 COMMUNITY EVENT First Friday 5:00PM-9:00PM

BEACHES RESTAURANT

7:30AM-10AM

The best morning networking in Clark County! Get a chance to speak and connect via small group breakout sessions.

1/23/14 COMMUNITY EVENT 2014 Economic Forecast Breakfast 7:00AM

This annual breakfast forum features a keynote address from experts on the regional economy as well as breakout sessions with local business leaders. SPONSORED BY: RIVERVIEW COMMUNITY BANK

2/05/14 GVCC EVENT

BEACHES RESTAURANT

7:30AM-10AM

Get to know your neighbors during Vancouver’s ‘first friday’ art stroll. Most businesses are showcasing art, or offering special promotions/attractions.

2/11/14 GVCC EVENT 2014 Shop Local Business Showcase RED LION HOTEL AT THE QUAY

4PM - 7PM

A great opportunity to meet local businesses and connect with your fellow businessmen and women. There will be ample networking space, appetizers and a no-host bar as this event doubles as a “Business After Hours.” Entry fee of $5 includes a raffle ticket to win a 50” flat

ONE FREE ENTRY

screen TV!