IoT Now Magazine February/March 2017 by Prestige Media

IoT Now: ISSN 2397-2793

in r u fo yo a e lon se ce ar B

FEBRUARY/MARCH 2017 • VOLUME 7 • ISSUE 1

TALKING HEADS IoT-X enables the ultimate vantage point for the Super(Virtual) Network Operator, says Stream Technologies

Can Industrial IoT optimise manufacturing performance?

TRANSPORT

SECURE IoT

SMART ENERGY

INDUSTRIAL IoT

IoT GLOBAL NETWORK

Connections for a moving industry. See our Analyst Report at www.iot-now.com

How to address the growing threat. See our Analyst Report at www.iot-now.com

New efficiency for living, working and playing. See our Analyst Report at www.iot-now.com

The new interconnected manufacturing environment. Read our exclusive Analyst Report inside this issue

Log on at www.iotglobalnetwork.com to discover our new portal for products, services and insight

PLUS: 8-PAGE SECURE IoT INSIGHT REPORT: AT&T reveals IoT plans beyond the network • Will smart transportation clear the path for smart cities? • Why IoT demands new SIM functionality as eUICC comes of age • Can you contain your excitement about container technology? • Why open architecture plus data and services federation are enabling IoT to achieve its potential • Inside Telefónica's ﬂeet telematics deployment in Spain • News at www.iot-now.com

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CONTENTS

IoT NOW ANALYST REPORT

TALKING HEADS

SMART TRANSPORTATION

CONTAINER TECHNOLOGY

IN THIS ISSUE

CASE STUDY Emil Berthelsen, the principal analyst at Machina Research, profiles the world’s first IoT island – Martha’s Vineyard

IoT NOW INSIGHT REPORT – INDUSTIAL IoT In the latest of an ongoing series of speciallycommissioned, independent, analyst-written Insight Reports, Emil Berthelsen, the principal analyst at Machina Research, explores how manufacturing performance can be optimised with industrial IoT

EDITOR’S COMMENT If we’re not careful as IoT goes mainstream, the joke may be on us, warns George Malim

COMPANY NEWS AT&T launches IoT professional services, u-blox acquires SIMCom for US$52.5m

MARKET NEWS Smart home growth to exceed 1,000% growth says Juniper Research, Berg reports on €11bn mobile operator IoT revenues in 2016

INTERVIEW InterDigital’s Jim Nolan explains why open architecture and data and services federation are required for the full potential of IoT to be realized

PRODUCT NEWS Blackberry QNX launches embedded operating system for cars, NXP announces new secure services test bed

COMPANY PROFILE MultiTech’s heritage and future IoT plans detailed

THE CONTRACT HOT LIST A round-up of the latest Internet of Things contracts

SMART CITY TRANSPORTATION George Malim explores how smart transportation is clearing the path for smart cities

WHAT’S HOT ONLINE What are people reading on www.iot-now.com? And on p11 see what’s popular on www.iotglobalnetwork.com

PEOPLE NEWS Schneider appointed CEO at EnOcean, Sarin joins Mobileum board, Young elected to chair IoT M2M Council, Rankine moves to Plexure

CASE STUDY Inside the UK’s oneTRANSPORT initiative which demonstrates how organisations can collaborate effectively

CASE STUDY How Telefónica turned to Geotab for its fleet monitoring system

SIM CARDS Peter Dykes reports on the need for new alternatives to traditional SIM cards

INTERVIEW Wireless Logic’s Oliver Tucker talks to George Malim about the challenges IoT faces as it continues to develop

INTERVIEW Bernd Gross, the chief executive of Cumulocity, discusses the company’s future plans with Emil Berthelsen, the principal analyst at Machina Research

FEATURE Dermot O’Shea provides his predictions for IoT developments in 2017

EVENTS Never miss another important IoT event

TALKING HEADS Stream Technologies’ Nigel Chadwick tells George Malim how the company’s IoT-X Platform is enabling the Super-(Virtual) Network Operator CONTAINERS Peter Dykes explains why the use of containers in IoT offer advantages to organisations INTERVIEW Andy Brown, the executive director of Enterprise and IoT Research at Strategy Analytics, speaks to Chris Penrose, the president of Internet of Things Solutions at AT&T DIGITAL TWINS Maurizio Canton explain why IoT is pushing the concept of digital twins forwards

Cover Sponsor: Stream remains at the forefront of the development of innovative enabling and management software technologies for GSM, satellite and LPWAN/LoRa. The team's depth of technical expertise, coupled with extensive experience in the IoT industry, makes Stream the world's most technically advanced enabler of IoT connectivity. IoT-X is set to disrupt IoT connectivity through enabling the super-(virtual) network operator (S-(V)NO) for IoT. Stream's award-winning connectivity management platform. IoT-X monitors, manages and monetises device endpoints and empowers adopters with subscriber management, billing, data routing and reporting capabilities from one centralised location. Agnostic with regards to network technology, IoT-X bridges the communication gap between cellular, satellite and low-power wide-area networks. IoT-X has been developed by Stream to provide customers with an unrivalled level of connectivity management and to put them in control of all aspects of IoT connectivity, regardless of network technology type. To learn more visit www.stream-technologies.com IoT Now - February / March 2017

COMMENT

EDITORIAL ADVISORS

Olivier Beaujard, vice-president Market Development, Sierra Wireless

What did the seal say to the hairdryer? It may sound like an old joke – and the humour possibilities seem endless – but the real challenge for the Internet of Things (IoT) industry is that, as it matures, it doesn’t become a laughing stock I’m sure I’m not alone in noticing that in the last quarter of 2016 IoT and related topics started to be mentioned more frequently in the mainstream media – and not just in the technology or business pages. The challenge for the industry of this increased and nonexpert attention is to make sure it can deliver on the promises of increased efficiency, ease of use and security that users now expect to be fulfilled.

We’re also increasingly seeing IoT being used to track live animals. We’ve heard of connected cows and connected racehorses and, at Mobile World Congress, there will be a session on a connected seals project. These are all interesting and symptomatic of a wider audience seeing potential value in IoT but the argument isn’t for everything to be IoT-enabled, just those applications that would benefit.

Of course, as any new technology comes to market there’s a danger of things being overhyped or serious capabilities being masked by silly applications. In the last few months we’ve seen IoT-enabled hairdryers which, with apologies to readers who may have more and understand more about hair than me, seems to be a feature looking for a benefit.

So, what did the seal say to the hairdryer? I don’t know, there was an interoperability issue.

Erik Brenneis, Vodafone

Robin DukeWoolley, CEO, Beecham Research

Andrew Parker, project marketing director, Connected Living, GSMA

Not so funny now, is it? Enjoy the magazine! Gert Pauwels, M2M marketing director, Orange Business

George Malim

Contributors in this issue of IoT Now We are always proud to bring you the best writers and commentators in M2M and IoT. In this issue they include: Emil Berthelsen principal analyst, Machina Research

MANAGING EDITOR George Malim Tel: +44 (0) 1225 319566 g.malim@wkm-global.com EDITORIAL DIRECTOR & PUBLISHER Jeremy Cowan Tel: +44 (0) 1420 588638 j.cowan@wkm-global.com DIGITAL SERVICES DIRECTOR Nathalie Millar Tel: +44 (0) 1732 808690 n.millarr@wkm-global.com

Andrew Brown executive director, Enterprise and IoT Research, Strategy Analytics

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Nick Booth communications and IT writer

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IoT Now - February / March 2017

COMPANY NEWS

AT&T launches IoT professional services to help businesses accelerate IoT solutions Internet of Things (IoT) at AT&T. “Entirely new experiences and processes never thought possible are now achievable through the IoT. And they can transform entire industries. Sharing our tools, expertise and speedy access to our network can help businesses of all sizes succeed with the IoT.” Chris Penrose, AT&T

To help businesses accelerate IoT solutions, AT&T is offering a suite of professional, managed and consulting services. They are designed to make the operator’s network more accessible and to help developers more quickly prototype IoT solutions. “This is a time when virtually anything can be connected to the internet,” said Chris Penrose, the president of

The company now provides a full suite of services to help businesses design, test, deploy and manage IoT solutions. In addition a range of consulting services are available which include: IoT business and technology strategy planning, innovation assessment, development of an acceleration strategy, and a long-term roadmap that defines architecture, timelines, budget requirements and execution plans. IoT security requirements are also available.

NEWS IN BRIEF u-blox acquires SIMCom cellular module product line in US$52.5m deal u-blox is acquiring the cellular modem products, R&D team and customer base of SIMCom Wireless, a Shanghai-based machine-to-machine (M2M) wireless module supplier, in a deal worth US$52.5m. The deal will expand u-blox’s cellular product range and make it one of the world’s largest suppliers of cellular modules, according to the company. The acquisition significantly increases Switzerland-headquartered u-blox’s cellular module business in Asia, primarily China, and is set to generate increased revenue in Europe and America for the company. The larger scale will also provide the eventual opportunity to incorporate the recently announced u-blox cellular chips into select modules in the combined portfolio.

Quark IOE and Cumulocity enter strategic partnership to deliver IoT solutions and services in China Quark IOE, a subsidiary of Guangdong Eastone Century Technology Co, and Cumulocity, an Internet of Things (IoT) software platform provider, have entered a strategic partnership to deliver IoT solutions in mainland China and Taiwan. The partnership combines the capabilities of Cumulocity’s advanced IoT platform and Quark IOE’s extensive enterprise communications expertise to form the best of breed IoT solutions environment for China. The combined capabilities are set to allow Quark IOE’s customers to benefit from: rapid machine, sensor and device integration and data collection; real-time analytics for condition monitoring, predictive maintenance and supply chain automation; comprehensive device management and remote control; vertical application configurable realtime dashboards; and enterprise IT integration micro-services.

Chinese market. The partnership allows Quark IOE to benefit from the continuous evolution of Cumulocity’s IoT platform and focus on local market requirements through the development of customer plug-ins, vertical applications, complementary IT system integration and local operations and support. Exclusivity for the Chinese market provides both parties with a solid foundation for the partnership’s success. “In Quark IOE and Eastone we have found very strong strategic partners to exploit the enormous opportunities the Chinese market holds for the Internet of Things,” said Bernd Gross, the chief executive of Cumulocity. “The combination of Quark IOE’s considerable local technical and goto-market expertise allows the vast Chinese market to build IoT solutions rapidly, securely and reliability.”

Guangdong Eastone Century Technology (Eastone) is one of China’s leading solution providers for high-tech enterprises. Through its many subsidiaries, it focuses on providing wireless, core and transmission construction, integration and optimisation services for telecommunications operators and original equipment manufacturers. The Quark IOE Platform will be jointly developed by both Quark IOE and Cumulocity specifically for the IoT Now - February / March 2017

Bernd Gross, Cumulocity

Aclara acquires Smart Grid Solutions division of Apex CoVantage Aclara Technologies, a supplier of smart infrastructure solutions (SIS) to electric, gas and water utilities, has acquired the Smart Grid Solutions (SGS) division of Apex CoVantage. The transaction includes the ProField mobile workforce management technology used for smart grid deployments, as well as the Smart Grid Professional Services business comprising utility field services and consulting. Financial terms were not disclosed. With this acquisition, Aclara claims to be able to offer an end-to-end solution including installation services and provision of field labour. This new capability enables Aclara to provide full turnkey solutions to utilities that increase their productivity and reduce operating costs. Aclara’s suite of solutions is comprised of meters and edge devices, advanced metering infrastructure (AMI), head-end and consumer engagement software, installation services and provision of labour offers a single point of accountability to utilities. “The addition of SGS’s highly regarded ProField technology and professional services business adds another gamechanging dimension to our capabilities and clearly demonstrates Aclara’s focus on being the world’s leading end-to-end full-service provider of smart infrastructure solutions,” said Allan Connolly, the chief executive and president of Aclara.

MARKET NEWS

NEWS IN BRIEF

Mobile operator revenues from IoT reached €11bn in 2016, says new Berg Insight report

Smart home automation hardware growth to exceed 1,000%, says Juniper Research New data from Juniper Research has found that home automation hardware, sold as standalone units rather than as part of a subscription package, will exceed 300 million units in 2020. This represents growth of more than 1,000% from an estimated installed base of 28 million units in 2015. While the smart home industry has been years in the making, more open approaches, partnerships and falling hardware costs are driving adoption. Furthermore, media and retail efforts are aiding in raising consumer awareness. The new research, Smart Home Ecosystems & the Internet of Things: Strategies & Forecasts 2015-2020, found that early piecemeal hardware efforts simply created isolated smart automation units. Open platform efforts, such as those championed by SmartThings and Wink have nevertheless driven more cohesive ecosystems. Meanwhile, Deutsche Telekom’s open platform, Qivicon, demonstrates a shift in attitude even for incumbent service providers, who traditionally prefer total control over their services.

Global installed base of connected vending machines will reach 3.6m by 2020, says Berg Insight The global installed base of connected vending machines reached an estimated 1.51 million units in 2015, reports Berg Insight. North America is estimated to represent around 0.80 million of these machines, whereas the corresponding number for the European market is 0.20 million. The number of connected vending machines in other parts of the world totalled an estimated 0.51 million units at the end of 2015, mainly in Japan and Australia. Berg Insight forecasted that the number of connected machines worldwide will grow at a compound annual growth rate (CAGR) of 18.7% to reach 3.6 million units by 2020. As a result, the global penetration rate will reach 20.3% at the end of the forecast period.

According to a new research report from analyst firm, Berg Insight, mobile operator revenues from the Internet of Things (IoT) reached €11bn(US$11.4bn) in 2016. During the year, leading global telecom groups have reported IoT revenues on a regular basis. In Q3-2016, Vodafone and Verizon generated around €200m (US$207.6m) each in direct sales from IoT connectivity, solutions and applications. Next year, Berg Insight predicts that a handful of operator groups will generate more than €1bn(US$1.04bn) each from the Internet of Things.

Tobias Ryberg, Berg Insight

“Until recently, the principal financial metrics for IoT had been projected, not actual, revenues. Now the market has entered a new phase in which hard business facts take precedent over lofty projections”, said Tobias Ryberg, a senior analyst at Berg Insight and author of the report. “Wireless connectivity is now near ubiquitous and there will be half a billion

cellular IoT connections in 2017, but revenues are still relatively small.” Berg Insight estimates that the global monthly ARPU for cellular IoT devices was €1.40 (US$1.45) in 2016. There were significant variations between different regions, from less than €0.30 (US$0.31) in some emerging economies to over €3.00 (US$3.11) in less competitive developed markets. Identifying and implementing successful strategies for moving up in the valuechain is widely recognised as the biggest challenge ahead for mobile operators in IoT. For large mobile operators in vehicle producing countries, the automotive market has been a natural starting point Leading players like AT&T, Vodafone, Verizon and Deutsche Telekom have established dedicated practices to support automotive OEMs in the development of connected car solutions for the global market. Verizon and Vodafone made strategic acquisitions of telematics businesses to accelerate their strategies, while AT&T and Deutsche Telekom developed their platforms in close cooperation with customers.

The Internet of Energy has much to gain from embedded SIMs, says Beecham Research New embedded SIM (Subscriber Identity Module) technology could play a major role in accelerating the development and adoption of Internet of Things (IoT) applications in the energy Robin Dukesector such as smart Woolley, metering, demand Beecham response, energy data Research management and distributed resource management, says analyst firm Beecham Research. This follows the recent publication of a new report on the Embedded SIM specification by the GSMA – the telecoms industry body that represents nearly 800 mobile operators. “The traditional removable SIM card found in mobile handsets is not suited for the IoT market and particularly not for applications like smart metering,” said Robin Duke-Woolley, the chief executive of Beecham Research. “Instead, the cellular IoT industry has moved towards a new approach with the eUICC (embedded Universal Integrated Circuit

Card), which is integrated as an electronic component on the device’s circuit board as part of the manufacturing process. This improves reliability, flexibility, security and trust, while reducing cost and complexity and reducing commercial risk.” The report, ‘Benefits of GSMA Embedded SIM Specification for the Utilities Sector’ published by the GSMA in association with ESMIG and SIMAlliance and written by Beecham Research, highlights the benefits of the GSMA Embedded SIM Specification and potential impact on the utilities sector. Five important utility use cases were investigated, identifying 14 significant benefits for utilities. These are explored under four headings – improving reliability and reducing site visits, improving security and trust, reducing cost and complexity, and reducing commercial risk and increasing commercial flexibility. For the first time, some of these benefits have also been quantified. The specification has already been introduced into the automotive and other sectors and over 20 mobile operators worldwide have launched commercial solutions.

IoT Now - February / March 2017

PRODUCT NEWS

NEWS IN BRIEF Gooee agrees IoT lighting partnership with Brazil’s Lumicenter

BlackBerry QNX launches advanced and secure embedded operating system for cars BlackBerry has announced its QNX Software Development Platform 7.0 (QNX SDP 7.0), a 64-bit operating system that it claims raises the bar for security and performance in cars. The company demonstrated the technological capabilities of QNX SDP 7.0 in BlackBerry QNX’s 2016 Jaguar XJ and 2017 Lincoln MKZ concept cars at CES 2017. “With the push toward connected and autonomous vehicles, the electronic architecture of cars is evolving – from a multitude of smaller processors each executing a dedicated function, to a set of high performance domain controllers, powered by 64-bit processors and graphical processing units,” said John Wall, senior vice president and head of BlackBerry QNX. “To develop these new systems, our automotive customers will need a safe and secure 64-bit OS that can run highly complex software, including neural networks and artificial intelligence algorithms. QNX SDP 7.0 is suited not only for cars, but also for

John Wall, Blackberry

almost any safety- or mission-critical application that requires 64-bit performance and advanced security. This includes surgical robots, industrial controllers and high-speed trains.” QNX SDP 7.0 is claimed to provide high performance and enhanced kernel-level security through an array of features, including microkernel architecture, file encryption, adaptive time partitioning, a high availability framework, anomaly detection, and multi-level policy-based access control.

NXP Semiconductors announces new test bed for enabling secure services NXP Semiconductors has announced a new test bed for enabling a broad range of secure services on wearables and other connected devices. The test bed supports the development of products and applications using embedded Secure Element (eSE) technology, which underscores the company’s ongoing commitment to invest in future development of secure payment, transit, authentication and other services for connected devices. Participating start-up partners and major brands are seeking to accelerate time-to-market for wearable innovations beyond pure IC development to bring differentiated solutions to their customers. Some of NXP’s latest successes resulting from the test bed are highlighted by solutions developed by its partners Palago and uConekt. Swedish company, Palago is focused on enabling multiple contactless

IoT Now - February / March 2017

Smart lighting start-up Gooee, creator of the first full stack, cloud-based platform that connects lighting manufacturers to the Internet of Things (IoT), has extended its international reach to South America. The company is now partnering with the Lumicenter Lighting Group, a Brazilian provider of conventional and LED lighting solutions. This partnership will enable Lumicenter to integrate and further develop Gooee’s IoT-enabling technology within its lighting products. Once connected to the Gooee ecosystem, Lumicenter’s clients, which are in sectors that include corporate, industry, shopping malls, retail outlets, hospitality and the home, will have a portfolio of internal/external lighting solutions that offer better value for money and increased functionality. This is achieved through enhanced lighting control, energy management, LED analytics and, for proximity marketing in retail applications, beacon management.

Farnell element14 launches three new Raspberry Pi products Farnell element 14, the manufacturer of the Raspberry Pi family of products and accessories, has launched three new products – Raspberry Pi Compute Module 3, Raspberry Pi Compute Module Lite and Raspberry Pi Compute Module Development kit.

transaction services using wearables while providing a higher level of trust and security. uBolt by uConekt, a Canadian company, is a tamperresistant wearable bracelet device using NXP’s secure element that stores and protects personal identity, private credentials, and other sensitive information.

The Raspberry Pi Compute Module 3 (CM3) and Compute Module 3 Lite (CM3L) are DDR2-SODIMM-mechanicallycompatible System on Modules (SoMs) containing processor, memory, eMMC Flash (CM3 only) and support power circuitry. These modules allow a designer to use the Raspberry Pi hardware and software stack for their own custom systems and form factors.

“Palago and uConekt and have created exciting wearable applications that reinforce the value of NXP’s incubator model for nurturing and forwarding new solutions,” said Charles Dachs, the vice president for the mobile transactions product line at NXP. “NXP also works with major industry players in the payment industry, as there is no question that contactless payments and many other use cases on connected devices is becoming the new standard as consumers eagerly embrace the speed and convenience of tap-to-pay technology.”

Claire Doyle, global head of Raspberry Pi and Single Board Computing at Premier Farnell says of the new product launch: “The Raspberry Pi Compute Module 3 continues the development of Pi for the ever growing industrial and commercial market. Benefiting from the Broadcom BCM2837 chip, this board allows designers to combine the speed of the Raspberry Pi 3 and the flexibility of Compute modules, enabling them to design-in Pi across a broad range of applications from IoT, to embedded solutions, home automation, control systems and consumer electronics.”

THE CONTRACT HOT LIST

IoT Now February/March 2017 It's free to be included in The Contract Hot List, which shows the companies announcing recent contract wins, acquisitions or deployments. Email your contract details to us now, marked "Hot List" at <j.cowan@wkm-global.com> Vendor/Partners

Client, Country

Product / Service (Duration & Value)

Awarded

Abax

China Mobile, China

Norwegian telematics company agrees to five-year partnership with China Mobile to help develop China’s telematics market

12.16

Aeris

In-car Cleverness, Europe

Collaboration to enable more consistent IoT automotive cellular data and charge free roaming across Europe

1.17

AT&T

VeriSolutions, USA

AT&T IoT technology selected to help automate and simplify compliance with food safety guidelines by VeriSolutions platform

12.16

Ayla Networks

Max SmartHome, global

Manufacturer of smart home and security products selects Ayla Networks to connect its safety products to IoT

12.16

Cisco Jasper

Entel, Chile

Cisco Jasper Control Centre IoT connectivity management platform selected to enable customers to transform businesses with IoT services

1.17

Cisco Jasper

SmarTone, Hong Kong

Partnership to enable businesses to use SmarTone network and Cisco Jasper’s Control Centre platform

1.17

Ericsson

China Mobile, China

Strategic agreement to co-operate on IoT signed as part of mobile operator’s Big Connectivity strategy

1.17

Ericsson & Orange

PSA Group, France

Partnership agreed to conduct a 5G connected car technology pilot with French car maker

1.17

Ford

Toyota, Japan

Ford Smart Device Link to be adopted by Toyota Motor Company

1.17

Gemalto

AT&T, global

Gemalto Linqus On-Demand Connectivity (ODC) subscription management system selected to help AT&T customers deploy highly secure IoT apps

1.17

Gemalto

Banma Technologies, China

Gemalto Machine Identification Module which secures cellular M2M services to be deployed in Roewe RX5 connected car

1.17

Gooee

Lumicenter Lighting Group, Brazil

Partnership between Brazilian provider of lighting and Gooee’s platform that connects lighting manufacturers to IoT

1.17

Nvidia

Mercedes-Benz, Germany

Partnership announced to bring an Nvidia artifical intelligence-powered car to market

1.17

PTC

Nexgen Packaging, USA

PTC ThingWorx IoT platform chosen for development of apps for the retail, apparel and footwear industry

1.17

Orange Business Services

Hertz, Europe

Deal for hire care firm to connect its hourly rental vehicles with Datavenue IoT solutions from Orange Business Services

1.17

Orange Business Services

Viasat, global

Orange Business Services selected to provide worldwide IoT connectivity to telematics products and services provider in three year deal 1.17

Senstech

NetFeasa, Ireland

Senstech LoRa geolocation used in Ireland’s second busiest port – Cork – to track shipping assets

12.16

Sequans

Geotab, global

Sequans LTE Cat1 chipsets selected by fleet management provider to deliver LTE connectivity for telematics devices

1.17

Sequans

Fibocom Wireless, global

Sequans Monarch LTE Cat M1/NB1 chip selected for Fibocom to design a new family of LTE-M modules

1.17

Sequans

SIMCom Wireless, global

Sequans suite of LTE for IoT modules chosen by global M2M wireless modules and solutions supplier

12.16

Telogis

Apetito, UK

Telogis platform selected by UK supplier of meals in health and social care sector

1.17

Vodafone

Arrow Electronics, global

Deal for Arrow to sell Vodafone’s global IoT SIM and offer Vodafone managed connectivity as part of its evolve initiative, which offers combined software and hardware capabilities

12.16

In-car Cleverness and Aeris expand global connectivity service for IoT automotive telematics

Jonathan Smith, IcC customers get full ﬂexibility

In-car Cleverness (IcC) is collaborating with Aeris to deliver “even more consistent” IoT automotive cellular data and charge-free roaming across Europe – and the rest of the world – to its customers. These include automotive dealers, car rental operators and auto leasing and insurance companies.

IcC, a vehicle technology provider, claims it can now provide the most reliable, flexible and sophisticated network and data availability in the marketplace. With global support of cellular technology standards including Global System for Mobile Communications (GSM), Code Division Multiple Access (CDMA) and Long-Term Evolution (LTE), the Aeris and IcC collaboration boosts fleet flexibility and provides opportunities for IcC customers to increase their cross-border growth. A part of the Automotive & Insurance Solutions Group of Companies (AIS), IcC provides telemetry services to improve the management of corporate fleets, rental companies and dealership groups, reduce costs and improve safety and

utilisation. As IcC’s solutions expand across the UK and continental Europe, the collaboration with Aeris reportedly allows IcC to support customers wherever they are and whatever systems they use. Jonathan Smith, director of connectivity sales for enterprise and channel, Aeris, said: “Aeris’ global support of major Internet of Things automotive cellular technology standards, such as GSM, CDMA and LTE, enables In-car Cleverness to offer its customers full flexibility and growth across the globe. We look forward to helping In-car Cleverness expand their capabilities throughout the world.” Mark Canning, director of product and services integration at In-car Cleverness, added: “This agreement means our customers can now expect optimum reliability at all times and the ability to roam across Europe – as several of our fleet customers do – while still receiving the service they’ve come to expect from us. Once we had established that the Aeris solution was in many respects better than traditional carrier performance, we wanted to include the whole of the EU on one tariff. This was a defining point in our engagement with Aeris as we seek to expand our business particularly with Europe in mind.”

IoT Now - February / March 2017

WHAT’S HOT ONLINE

www.iot-now.com Life Lessons: Ian Hughes, analyst, Internet of Things, 451 Research wanted to be a stuntman

Ian Hughes is an analyst at 451 Research

Our IoT Now Life Lessons series continues with Ian Hughes, an analyst at 451 Research answering our questions. Ian reveals that having initially wanted to become a stuntman he now dreams of becoming an astronaut and still believes that dream can become reality.

In IoT, he shares his interest in augmented reality, singling out augmented reality headsets for particular attention. To Read Ian’s Life Lessons in full visit www.iot-now.com and search Keyword: Hughes

Default passwords are the routers of all evil All these Mirai BotNet stories can’t be helping the IoT industry can they? Still, on the basis that all publicity is good publicity, perhaps some good will come out of the recent network hijackings. Don’t laugh, but it could even be a marketing opportunity. Maybe kit manufacturers could contact all their customers and encourage them to upgrade devices. A more realistic option for router makers is to get creative when persuading customers to change their default

passwords. Password prompts are boring and lectures are even worse. But not as tedious as the notes that come with every ‘plug and play’ device. Who writes them? They make the authors of software license agreements look like Ricky Gervaise, says Nick Booth, freelance IT and communications writer.

Nick Booth is a freelance IT and communications writer

To read the rest of Nick’s blog visit www.iot-now.com and search Keyword: Nick Booth

Privacy and data ownership as a European business advantage Silicon Valley innovators often see Europe as a fragmented landscape of independent markets with myriad regulation at the European and national level. At the same time, on personal data protection and data ownership, this picture of fragmented Europe does not apply. Marko Turpeinen is Silicon Valley Hub director at EIT Digital

There are fundamental differences between privacy regulations in Europe and the US. The US approach relies primarily on industry selfregulation, which has created a situation where consumers have little control over personal data and few chances to act when they find their

privacy has been invaded. In Europe, privacy is considered a fundamental value and a human right that must be safeguarded, not left to companies. The US regulation typically allows companies to reveal only what they want about their practices in terms of collecting and using personal data. Privacy policies and terms of use are often incomprehensible and companies are free to rewrite their policies after collecting your data, says Marko Turpeinen, Silicon Valley Hub director at EIT Digital. To read Marko’s article in full visit www.iot-now.com and search Keyword: Turpeinen

Drive smarter – Solve the challenges of autonomous vehicles with AI There is no longer any doubt that autonomous vehicles (AVs) will soon be a reality on our roads. However, there are multiple challenges which must first be overcome. Initial AVs will be restricted to operating on certain known roads, plus these early vehicles won’t be truly autonomous and will require human control and oversight at times. Early deployments will probably be restricted to highway environments initially, and AVs will need the ability to pass the driving task back to a human when scenarios on the road get too complex.

IoT Now - February / March 2017

Despite acres of newsprint and opinion, autonomous driving in the urban environment remains a largely unsolved challenge. Solving this puzzle will deliver massive benefits in terms of increased safety and driver leisure time, and reductions in pollution, congestion and cost, says John Redford, the vice president of Architecture at FiveAI.

To read the rest of John’s blog visit www.iot-now.com and search Keyword: Redford

PEOPLE NEWS

Schneider appointed new CEO of EnOcean Co-founder Andreas Schneider has been appointed CEO of EnOcean, and takes full responsibility for the executive management of EnOcean with the goal of further strengthening the Andreas company’s position as the Schneider supplier of self-powered solutions for the Internet of Things (IoT). Schneider, the chief marketing officer of EnOcean, assumed the duties of chief executive on 1 January 2017. In this position, Schneider will further expand EnOcean’s business in line with its longterm strategy in the self-powered IoT for the core markets of building automation, smart homes, LED light control and industrial automation. He replaces Dr. Wald Siskens, who has left the company to join Apple. As the co-founder and CMO of EnOcean, Schneider has been responsible for market positioning and the sales strategies for energy harvesting wireless technology since 2001. He played a key role in strengthening the company’s position as the supplier of energy harvesting wireless technology for maintenancefree applications in the Internet of Things. In recent months, Schneider has worked closely together with Siskens on the development and implementation of the new strategy in the Internet of Things. “EnOcean is a thought leader in the area of self-powered applications for the Internet of Things and is looking forward to a successful future with its new business strategy,” said Ralf Schnell, the chairman of the EnOcean Supervisory Board. “The company has set itself the goal of further establishing energy harvesting wireless technology, forming new partnerships and developing additional fields of application.” Schenider added: “I am delighted to take on this new, exciting job within EnOcean. I have had the opportunity to help shape the company’s progress since its founding in 2001. EnOcean has grown continuously. With our 15 years of experience in the field of energy

group serving the IoT sector – has named Joel Young, the chief technology officer of Digi International, as its new chairman.

harvesting technology, we have expanded our Dolphin portfolio to provide maintenance-free wireless sensor solutions for the Internet of Things, based on open standards.”

Mobileum appoints ex-Vodafone global CEO, Arun Sarin, to board Mobileum, a provider of roaming systems and analytics solutions for telecom business transformation, has appointed Arun Sarin to its board of directors. Sarin brings a wealth of Arun Sarin knowledge, says Mobileum, obtained in leading roles at some of the world’s largest telecoms companies. In his new position he will share guidance around the company’s portfolio, and offer insight supporting Mobileum’s commitment to the digitalisation of the telecommunication industry. Sarin was the former chief executive of Vodafone Group, serving from 2003 until 2008. He led Vodafone’s strategic move into emerging markets and data services, serving 300 million customers. He also serves on the board of directors of Ola Cabs, Cisco Systems, Charles Schwab and Accenture. Bobby Srinivasan, Mobileum’s chief executive, said: “We are delighted to have Arun join the Mobileum family and believe he will be a major asset in helping us to build Mobileum as the leading global platform for telecom analytics”. Sarin added: “I am very impressed with Mobileum’s analytics capabilities; telecommunications providers need nimble, innovative companies like Mobileum to help them transform and I’m looking forward to being a part of Mobileum in its next phase of profitable growth.”

IoT M2M Council elects Digi CTO Joel Young as new chairman The Board of Governors of the IoT M2M Council (IMC) – with 20,000 members, the largest and fastest-growing trade

Young has close to 20 years of experience in the Internet of Things (IoT) and machineto-machine (M2M) technology sector and has been with Digi International, a global provider of business and mission-critical M2M and IoT connectivity products and services, since 2000. Joel Young

Young was chosen as chairman as result of his long tenure at Digi International, as well as experience in senior positions with Transcryption International, a digital security firm, and AT&T’s Bell Labs. The group’s plans for 2017 include establishing buying guidelines for broad-stroke categories of IoT solutions and establishing a new content channel that covers IoT regulations, tax initiatives and jurisprudence.

Plexure appoints exMcDonald’s CRM executive Rankine Plexure a global provider of IoT-driven CRM, has appointed Darren Rankine, a business executive with more than two decades of customer relationship management and business intelligence expertise, as vice president of client services. In this role, Rankine will draw upon an extensive background in developing global customer relationship management strategies and customer loyalty programs to help Plexure’s clients transform how they interact with customers. This includes working closely with clients to guide their CRM vision and strategy as they create more personalised customer engagement through the Plexure platform. Prior to joining Plexure, Rankine worked for McDonald’s Corporation for nearly a decade, most recently holding the position of senior director of CRM and Loyalty. In this capacity, he defined, developed and led the company’s global CRM programme across 15 countries, accelerating its consumer strategy and technology requirements to maximise return. Rankine has also held datafocused positions with companies including Accenture and Keane.

IoT Now - February / March 2017

WHAT’S HOT ONLINE

www.iotglobalnetwork.com Help is at hand for the Internet of Healthcare

Therese Cory is an analyst at Beecham Research

The Internet of Healthcare conference, held in London in September 2016 and organised by Vinelake, aimed to look towards the future of healthcare, and how the Internet of Things technology could optimise the transition towards it. The conference considered what the industry should be doing now in order to realise the potential of IoT for its future.

The conference reflected the multiplicity of speaker backgrounds and issues. Speakers ranged from clinicians from the UK and overseas, hospital administrators, ICT industry practitioners, advisers, consultants and analysts, healthcare professional and patient group representatives and advocates.

In the UK the National Health Service is under severe pressure from several directions: financial (care becoming more expensive), demographic (greater patient load), increased demand (particularly from an ageing population) with a changing emphasis on different types of diseases. With resources not increasing, the service must do more with less to maintain standards of care, says Therese Cory, analyst, Beecham Research.

To read Therese’s blog in full visit www.iotglobalnetwork.com and search Articles with Keyword: Cory

Auto industry challenged by move from selling vehicle ownership to selling transport services

Stephen Chadwick is managing director for Dassault Systèmes EuroNorth

The automotive industry has faced no challenge so great as today’s. Many production, safety, performance, quality and technology quandaries have been solved. But now the bar has been raised again by significant changes in consumer demand patterns.

The current diversity of products and a demand for transport rather than ownership has set the transport industry new technical and commercial challenges.

and less desirable as public and shared transport improves. New ways of achieving transport are being introduced into cities with great success. It is now possible in many cities to use pedal bikes, electric and other internet bookable vehicles almost as though they are self-owned, with convenience and flexibility but no ownership responsibility or fixed costs, says Stephen Chadwick, managing director, Dassault Systèmes EuroNorth.

To read the rest of Stephen’s article visit www.iotglobalnetwork.com and search Articles with Keyword: Chadwick

Transport ownership in cities is becoming more expensive

Insurance and the IoT – The opportunity and threat Internet of Things has already infiltrated the consumer market with every day smart products, such as your thermostat, remote control and alarm system. As the IoT continues to grow, it has the potential to be a game changer for the insurance industry. However, in a recent survey by FC Business Intelligence of over 300 insurance companies 60% think the IoT is a long term issue. This is a little surprising given many industries have already made big bets on what is widely recognised as a multitrillion-dollar opportunity.

In the US, all the major retailers have entered the space alongside service providers such as AT&T. Apple, Google, and Microsoft have made their moves with differing strategies and business models. The UK is following fast with British Gas leading the way and retailers like John Lewis and Dixons entering the market, says Kevin Meagher, vice president of Business Development for ROC-Connect. To read Kevin’s blog in full visit www.iotglobalnetwork.com and search Articles with Keyword: Meagher

ADAS, the first steps towards the autonomous car

Andrew Lee

Andrew Lee, head of Market Intelligence and Analysis at Octo Telematics looks at the ADAS systems currently being installed in today’s cars and says they are the first steps towards the driverless car of tomorrow.

Advanced Driver Assistance Systems, or ADAS, are rapidly becoming standard equipment for new cars. They help us park in tight spots, have collision detection systems that automatically brake if we’re getting too close to an obstacle,

IoT Now - February / March 2017

and even monitor and adjust speed according to traffic conditions and the rules of the road. They can also detect if a car is straying from its assigned lane and make sure drivers keep proper road discipline. The car can make the seat vibrate to send a warning. To read the rest of Andrew’s article visit www.iotglobalnetwork.com and search Articles with Keyword: Andrew Lee

TALKING HEADS

Nigel Chadwick: The know-how behind our IoT-X platform has evolved continuously over the past two decades, successfully drawing on our extensive experience of serving the M2M and IoT markets

Welcome to the era of the super (virtual) network operator Nigel Chadwick is the chief executive of Stream Technologies, which provides its IoT-X platform to companies across the IoT. Here, Chadwick tells IoT Now that, as IoT applications and services proliferate and enter the mainstream, organisations are looking for platforms with the capabilities of IoT-X to enable them to have the widest possible choice of connectivity providers while also supplying the tools they need to manage, operate and charge for service effectively. It’s an exciting time, says Chadwick, as market growth is poised to explode IoT Now: The super (virtual) network operator (S-(V)NO) is starting to become a reality – can you explain what this is?

Until now mobile network operators (MNOs) and satellite operators have tended to service the majority of Internet of Things (IoT) connections, but in a siloed approach. With the rise of low power wide area (LPWA) technologies LoRa, Sigfox and others, together with embedded universal integrated circuit card (eUICC) and network quality of service (QoS) analytics and

These are compelling attributes and represent a disruptive step change in terms of what has gone before in IoT but there’s much more. IoT-X capabilities are moving towards enabling over-theair (OTA) profile downloads as well as extending to fine tuning coverage and capacity for specific requirements across IoT demand sectors – it’s the complete package of options, all in one place so

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Nigel Chadwick: Put simply, IoT-X enables the emergence of the super-virtual network operator – an organisation that relies on networks to support its IoT services but that occupies a layer above the networks themselves and has freedom in terms of the wireless network types it chooses and the network provider brands it consequently selects to transmit data across.

control, a unified connectivity management layer such as the IoT-X platform as a service (PaaS) enables any organisation that has deployment volume scale to fast evolve to become an S(V)NO. IoT-X places control, choice and flexibility in the hands of the S-(V)NO. Ostensibly this could also include a mobile network operator that seeks to extend reach and capability as a connectivity provider, in which case I would call this a super network operator (SNO). These organisations can flexibly scale up their capabilities and capacity as required.

IN ASSOCIATION WITH STREAM TECHNOLOGIES

IoT Now - February / March 2017

IoT-X integration with the technologies from Starhome Mach and Oberthur results in a major step forward in enabling IoT connectivity scale

management time is radically minimised. The friction involved in replicating agreements across markets and even micro-markets to address isolated deployment in areas of poor coverage, is removed. IoTN: You’re right, the concept sounds simple but how complex is it to bring all of this together? NC: This simply required putting together the right pieces. The know-how behind our IoT-X platform has evolved continuously over the past two decades within Stream Technologies, successfully drawing on our extensive experience of serving the M2M and IoT markets. However we are not doing this on our own. We work with world-class partners such as connectivity technology provider Starhome Mach, to enable IoT-X to work optimally, and together we offer a best-of-breed solutions set to both mobile operators and enterprises that are active in the IoT space.

IoT Now - February / March 2017

We’ve also recently integrated with the M Connect platform from Oberthur Technologies which enables eUICC deployment to be added to the IoT-X package of capabilities. Our partnership with these organisations extends the applicability, attractiveness and capabilities of IoT-X. Starhome Mach, for example, is the perfect fit for integrating our IoT capabilities with its leading roaming and clearing solutions. Stream is now able to draw on the experience Starhome Mach has gained with more than 300 mobile operators, including leading global telecoms groups, to provide seamless global connectivity for everything from wearables to transportation IoT. This is how we bring everything together. IoTN: This is disruptive technology and IoT-X looks to be stepping on the toes of the cosy existing relationships between network providers and IoT technology vendors. How difficult is it for Stream Technologies to upset the status quo and effectively democratise network access in the way IoT-X can enable? NC: What’s important here is that while our offering with IoT-X is a new approach, it’s not one

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Our recent partnership with Starhome Mach is one of the collaborations that make the IoT-X concept a reality. The integration with its IoT Connectivity Lifecycle Management platform gives our customers critical connectivity and QoS, domestically or while roaming, by applying

Starhome Mach’s core network proven capabilities.

TALKING HEADS

IoT-X can monitor millions of devices on hundreds of networks, allowing issues to be detected on a network and country level in real-time

that we’ve created in isolation. The market absolutely wants this. If the predicted tens of billions of connected IoT devices are to be realized then the whole connectivity ecosystem will benefit – so I view it as highly positive disruption, to the benefit of all – just look at the overall benefits derived from other disruptors such as Uber or Airbnb. Note there are a huge number of technology providers and tier two and three cellular operators for which IoT presents an enormous opportunity, but which haven’t had the technology at the right price to service the IoT in an efficient and effective way. IoT-X enables these operators to compete for and participate in global deployments by enterprise clients – it is more likely that a global footprint becomes less important than having the best offering in terms of capacity, coverage, control and cost in their localised market. Flexibility, ease and QoS are emerging as key requirements for connectivity to drive global IoT deployments and IoT-X is positioning as the only platform that fulfils this. We don’t have to do a hard sell on this potential to network providers, they get what we’re doing and want to participate and benefit from it. IoTN: What about the customers, what’s the IoTX advantage for them?

IoT-X enables mobile operators in tiers two and three as well as tier one operators and IoT-X also overlays incumbent third party platforms such as those available from Cisco Jasper and Ericsson to accelerate scaling up globally across all wireless protocols. It simplifies connectivity across countries and regions. Furthermore, it provides enterprises of all sizes with the ability to globalise with unified visibility, management, control and billing of IoT connections. Beyond that, IoT-X provides a single, private access point name (APN) which enables a gateway between GSM, GPRS, 3G or 4G mobile networks and the internet. Other benefits are also encapsulated in the capabilities of IoT-X. Among these is network optimisation to ensure efficient and resilient data transfer. Satellite and GSM connections whilst increasingly providing point-to-point device connectivity they are also being deployed for backhaul of data from localised LPWA networks. Both these scenarios IoT-X supports fully and provides control via a single pane of glass. At the same time, rapid deployment of LoRa or other low power wide area networks, including narrowband IoT are starting to appear. IoT-X enables LoRa network management as well as subscription management – including sensors that appear on different LoRa networks. The agnostic approach to wireless types and ability to transit IP and nonIP traffic results in IoT-X future proofing adopters against technology shifts. IoTN: I understand that IoT-X provides a platform-as-a-service for organisations to efficiently manage their connectivity and handle their data but how do you ensure quality of service? NC: IoT-X includes granular device performance information so the user can determine at a glance, how a device is performing down to the specific cell or gateway on any network integrated with IoT-X, as well as the hundreds of partner networks with which Stream has integrated. IoT-X can monitor millions of devices on hundreds of networks, allowing issues to be detected on a

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NC: IoT-X means that enterprises of all sizes can globalise their IoT deployments with unified visibility, management, control and billing of IoT connections. You don’t need to be a Fortune 1000 company, engaging with a single global operator group to ensure your deployment has the most appropriate connectivity available in the locations you operate your service. IoT-X abstracts all the complexity of handling agreements with multiple providers in many different countries and distils all the inputs and information from each provider into a single relevant view so you know what

you’re getting and, vitally, what you’re paying to enable your service to be delivered.

IoT Now - February / March 2017

network and country level in real-time. We are also well advanced with R&D into predictive analytics/artificial intelligence (AI) around network-device performance so that once an issue is detected, remedial action can be taken quickly to minimise any potential impact, utilising the platform’s management capabilities. This highly granular level of detail differentiates the IoT-X platform, as this level of insight is not available in any other platform or connectivity service. The IoT itself is nothing without data and that data usually relies on some form of connectivity so it can be collected, analysed and acted upon. To ensure that IoT-X enables resilient and reliable connectivity services to adopters, Stream has developed a highly fault-tolerant, global network infrastructure. Stream deploys a single private APN and connects using diverse carriers with N+1 redundancy on all links, equipment and sites. The network is regularly load tested to ensure that there is more than sufficient capacity to host the entire infrastructure from one site. The quality coverage and rapid connection speeds delivered by Stream’s connectivity services are assured by an array of private backhaul links, which provide fast and secure connectivity between the Stream network and partner networks. Stream's global, fault-tolerant IP network serves subscribers across the globe. It is divided in to discrete subnets, which allows enterprises to establish virtual private networks and provide secure, remote access to their corporate infrastructure from any location in the world. For non-IP networks, such as low-power widearea networks, Stream has developed a high availability and agile message bus architecture. This allows a publish-subscribe model to be deployed, which enables disparate data formats to be published directly to cloud servers running services such as IBM Watson, Microsoft Azure and Amazon's AWS via MQTT, Websockets or Rest APIs (application programme interfaces). Stream’s IP network even supports direct interconnects with both AWS and Azure. IoTN: IoT is now well underway but 2017 looks to be the year when a lot of important activity starts to happen in the mainstream. Do you

agree with that and what are your expectations for the next 12 months? NC: I believe that we will see an increased number of large global companies start to conclude what their strategy is in IoT and to also execute on that strategy. This will be accompanied by big brands that begin to deploy on a mass scale – resulting in accelerated growth across a large number of product sets. Connected things will happen across cars – including autonomous vehicles; health, fitness, wearables; security; digital media; industrial; resource management – including smart meters; and in smart buildings and smart cities and many other areas. There is an interesting situation right now; where MNOs are increasingly challenged by LPWA networks – some are waiting for NB IoT; others have already hedged by adopting LoRa; and many just haven’t even started to offer services for IoT. Then there is the ramp up of data transit over 4G/LTE – this will continue to grow because for the first time such technologies are sufficiently good to transit large amounts of data fast, which means deployment and replacement of traditional fixed wires. The evolvement of IoT-X we believe has resulted in a PaaS uniquely designed for IoT data transit and control thereof. The inclusion and integration of QoS from Starhome Mach and eUICC capability with Oberthur, coupled with the global sales, technical and aftercare support of these companies is truly a game changer – not only for enterprise clients seeking the next generation of IoT connectivity diversity and management, but also for the myriad of MNOs and other technology companies that have a desire to service the incredible opportunity that can be found in the IoT.

Visit Stream Technologies at Mobile World Congress Hall 7, Stand 7C30

The quality coverage and rapid connection speeds delivered by Stream’s connectivity services are assured by an array of private backhaul links, which provide fast and secure connectivity between the Stream network and partner networks www.stream-technologies.com

IoT Now - February / March 2017

FEATURE

Can you contain your excitement? One of the technological advances that the implementation of IoT is driving is in operating systems (OS) which manage applications and processes. Virtual machines (VMs) have long fulfilled this function in the infrastructure world, but for most applications, VMs are too slow and too heavy on resources for use in IoT endpoints. Most endpoints require a light OS that uses few resources and can work quickly to automate various processes, and these requirements are largely responsible for the increasing use of containers in IoT, writes Peter Dykes

Jay Lyman, the principal analyst for cloud management and containers at 451 Research says, “Key container characteristics such as lightweight, flexible and portable are among the drivers for container software in IoT. Along with an explosion of devices and endpoints, there is also a need for more applications and infrastructure that can interface with those devices and endpoints.” Lyman adds that application container software such as Docker plays a significant role in IoT, though mainly in the software developer realm, but is helping to speed development, testing and deployment. It also allows flexibility and support for a greater number of application components including languages, frameworks, databases and messaging, as well as infrastructures such as

the traditional data centre, virtual, public, private and hybrid clouds. Container management software such as Kubernetes, Mesos or Docker Swarm and lightweight operating systems such as Container Linux and RancherOS are used to manage containers and clusters and also play a role in IoT software since, as Lyman puts it, “[Container management software] is ideal for the things end of IoT. That is to say container orchestration frameworks and stripped-down, specific and lightweight operating systems make sense as an edge operating system for many devices.”

Containers in infrastructure But the efficacy of containerware in IoT is not confined to the endpoints and the management thereof. One of the requirements of IoT is that endpoints can, if necessary, be constantly interrogated, continuously updated, patched and in some cases repurposed, tasks which in many instances must be carried out on-demand and in real-time. The infrastructure which lies behind an IoT network must mirror these capabilities and while it has until now been exclusively the domain of VMware, it too is becoming fertile ground for the deployment of containers. Of course, cloud-based infrastructure is the natural choice for IoT, with its speed, agility and global reach, but increasingly, when enterprises are looking for next generation infrastructure for their cloud-based infrastructure, they want the ownership experience to be similar to that of using a

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Containers each have an entire runtime environment which includes an application along with all its dependencies, libraries and other binaries, as well as the configuration files needed to run it

Containers differ from VMs in that the former include an entire operating system as well as the applications. For example, a server running several VMs would require a commensurate number operating systems underpinned by a hypervisor. However, because each container shares the operating system with other containers, a server running the same number of containerised applications would only require a single operating system. Containers each have an entire runtime environment which includes an application along with all its dependencies, libraries and other binaries, as well as the configuration files needed to run it. The net result is that containers use far fewer resources than virtual machines, have a smaller footprint and they work faster.

IoT Now - February / March 2017

The biggest disruption that public cloud computing has brought is that when using a public cloud, the infrastructure is seamlessly evolving behind the scenes

public cloud. The biggest disruption that public cloud computing has brought is that when using a public cloud, the infrastructure is seamlessly evolving behind the scenes and the enterprise doesn’t have to think about the upgrade status or the overheads of running and maintaining it. As a result, software developers are beginning to concentrate more on operational issues, rather than developing and distributing software and many see containers as the means of achieving a public cloud-like experience for their private cloud customers. One such is Sunnyvale, California -based Openstack specialist Mirantis. The company’s co-founder and chief marketing officer Boris Renski says, “It’s really about operating the infrastructure environment for the customer in such a way that is seamless and is continuously delivered, which gives a public cloud -like experience. Containers enable us to do that.”

across many machines, and run it with as few operations personnel as possible in order to minimise operating costs. Much of the early development work on containers and Kubernetes was done by Google in order to solve this very problem. Google developed control groups in Linux over a decade ago which ultimately evolved into containers and which have been taken mainstream by San Francisco-based Docker. Kubernetes is Google’s container orchestrator, which was an offshoot of the company’s large-scale cluster management system called Borg. With these tools going mainstream and effectively becoming open standards for the broader market, they are now being used to simplify the operations of systems like Openstack, leading to the increasing use of containers in infrastructure.

A common platform for all? He adds, “In pragmatic terms, it involves doing some upstream work in Openstack to make it more cloud-native by containerising all of the control plane services in Openstack and using Kubernetes as a uniform underlay orchestrator for all the independent containerised Openstack services. With this architecture, we are able to deliver much simpler and easier this promise of the continuously delivered, continuously evolving infrastructure to our customers.” Indeed, when running systems like Openstack, the issues around continuously delivery and upgrades are not small. Complexity breeds cost and the main problem is how to take a very large scale complicated distributed system like Openstack, that comprises many services running

IoT Now - February / March 2017

While this is all very cutting edge and exciting, there remains the issue of uniting containers with VMs running on the infrastructure side, for as Lyman points out, “In enterprise software, we believe VMs will have some staying power amid the growth of containers because of the mature, battle-tested security, tooling and process around VMs. Even though they might not get all the benefits of containers, most enterprises prefer to continue to use their tried and true VM software.” If Lyman is right, and history suggests he is, VMware will be around for a very long time indeed and at present, bringing containers and VMs together on a single control plane using a single set of APIs, remains something of a holy grail for the industry.

INTERVIEW

To help businesses accelerate IoT solutions, service providers are offering not only ways for companies to connect their assets via connectivity platforms, but are also increasingly offering professional, managed and consulting services around the IoT and are making their networks more accessible and helping developers more quickly prototype IoT solutions. At the forefront of these developments is AT&T, the leading IoT service provider in the US with 43% market share of IoT connections, as of Q3 2016, according to Strategy Analytics. AT&T has been making strides in and beyond connectivity for a number of years, supporting the requirements of different verticals, capturing a rapidly growing base of IoT developers, investing in R&D, as well as offering a suite of professional services, underpinned by an extensive list of partners. According to Chris Penrose, the president of Internet of Things Solutions at AT&T: “This is a time when virtually anything can be connected to the internet. Entirely new experiences and processes never thought possible are now achievable through the IoT and they can transform entire industries. Sharing our tools, expertise and speedy access to our network can help businesses of all sizes succeed with the IoT.” The opportunities in IoT are significant. Strategy Analytics estimates that cumulative IoT revenues will exceed US$3.3tn between 2016 and 2025, while connectivity including network traffic and service enablement platforms will retain approximately 27% of IoT revenue in 2025. Greater efficiencies, new revenue streams, lower operating costs and customer satisfaction are just a few reasons why businesses are interested in IoT

AT&T’s ambitious IoT plans go beyond the network Andrew Brown, the executive director of Enterprise and IoT Research at Strategy Analytics, recently spoke with Chris Penrose to discuss what AT&T is doing in IoT and how it is addressing the needs of customers, not just in terms of connectivity, but in bringing complete IoT deployments to fruition

CP: AT&T has been very active in IoT for many years. We have approved and certified almost 3,000 types of devices on our network and have over 30 million connected devices. Businesses are looking for vertical-specific solutions that will help transform their business, provide cost savings, provide greater efficiencies and offer new revenue generation opportunities to help them interact with their customers in new and different ways. We are covering many vertical industries such as connected cars, connected homes, connected cities, retail, agriculture, and broader asset management, and our customers have solutions deployed around the world.

The other thing that businesses are asking for is how they can get up and running with IoT, both quickly and easily. We have done a lot to create platforms for onboarding and the collection of data that is being obtained from a multitude of connected endpoints. Naturally, our customers are also concerned with security. The number one thing we hear from people who are getting started in IoT is how can they make these devices secure? We have put considerable investment into a multi-layered security approach to IoT, to protect the device, network and applications layer and offer near real-time threat detection and analytics for businesses, to help ensure that their devices and solutions are as safe and secure as possible. AB: What IoT capabilities can AT&T provide globally? ▼

AB: Chris, IoT solutions clearly aren’t just about connectivity anymore. What kind of IoT solutions are customers looking for today and how is AT&T addressing those needs?

IN ASSOCIATION WITH AT&T 18

IoT Now - February / March 2017

Chris Penrose: We want to make it easy for companies to take their ideas and solutions and deploy them around the world

We are doing some other interesting things. For example, we have created an IoT Gateway, which allows us to connect, from a service provisioning perspective, into other service provisioning platforms. While we use AT&T Control Center, not every service provider uses or has access to that platform. The IoT Gateway allows us to plug into other service delivery platforms from other carriers. Customers can then plug once into our IoT Gateway and we can deliver a solution through other carrier service delivery platforms. It’s really about simplification from an IT perspective; we reduce complexity for the customer and help ensure their deployment is simple and costeffective with no rip and replace required. We also offer a full suite of managed services which can be viewed at www.att.com/iotproservices and

IoT Now - February / March 2017

https://www.business.att.com/enterprise/Service/. We can do this from ideation, to standing up the solution, to provisioning and billing. These include IoT business and technology strategy planning, innovation assessment, development of an acceleration strategy, and a long-term roadmap that defines architecture, timelines, budget requirements and execution plans. We have also created an IoT Security consulting practice, available globally, where we can look at a customer’s IoT architecture, see what their setup looks like, where it should be and advise on that accordingly. For more information visit https://www.business.att.com/enterprise/Service/ cybersecurity/consulting/iot-consulting/ Post deployment we’ll offer support through the entire lifecycle. This includes device and SIM management, billing support, customised reporting, assisted trouble-ticket resolution, staff training and more. AB: What companies is AT&T working with to bring IoT solutions to market? CP: I think we’ve done a good job on our collaborations. As you connect these devices, the major issue is how do customers get that data into their desired environments and take valued actions from that data? We’ve linked up with some of the leading cloud companies to tie off

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CP: AT&T is focused on global-first solutions. We want to make it easy for companies to take their ideas and solutions and deploy them around the world. We were among the first to launch a global SIM, so that customers can take an AT&T SIM and embed it in their products, solutions and equipment and ship anywhere in the world, to light up on almost any local network. We have local carrier relationships throughout the world, in over 200 countries and territories. That means our customers don’t have to negotiate these deals locally; we can roll that up globally for them.

INTERVIEW

We are structured along vertical lines as an organisation, so we are constantly looking at the ecosystem and identifying trends and opportunities and aligning our resources behind those opportunities

I think the last area is collaborating around the product portfolio itself. For example, in an area like smart cities, there are domain subsets, like smart lighting, smart water, waste management or smart parking and traffic management solutions. We are looking at how we can identify best-in-class solutions and partner with domain experts to create the best solutions for those areas. So, we have teamed up with companies like Mueller Water Products for water management, among others, to bring those solutions to market. We have a full portfolio of solutions that we can offer through a partner channel or through AT&T’s own channel. AB: What vertical markets is AT&T focusing on and how is it differentiating itself in those markets? CP: We are structured along vertical lines as an organisation, so we are constantly looking at the ecosystem and identifying trends and opportunities and aligning our resources behind those opportunities, to ensure we are identifying the correct trends and use cases. We have wellestablished offerings in the connected car space as well as adjacent opportunities in areas such as transportation - fleet vehicles or tractors in agriculture, for example. Beyond those areas, asset tracking and management is a huge vertical for us. For example, we have a well-established deal with Maersk to track their shipping containers around the world. We also have other solutions that cover containers, cargo and tank monitoring in oil and gas environments. Connected health is another area where we have

been busy. We announced a great collaboration with Aira at the Consumer Electronics Show (CES), to bring connectivity into a pair of glasses to help the blind and visually impaired. The glasses initiate a call with a trained distributed Aira agent that can assist the person wearing the smart glasses accomplish their tasks. This was an initiative that came about through our healthcare foundry in Houston and is a great example of how we are also bringing consumer IoT solutions to market as well. We did over 500 deals in 2016 alone and they span every vertical industry. The unique thing about where our group sits is that we see every vertical and can assess whether what works in one industry will apply effectively to another. If we learn something from one vertical, we can help accelerate improvements in another if there is a good fit. AB: What should customers consider when choosing the right IoT network? CP: We take a multi-network approach that pairs the network technology with the requirements for the solution being deployed. For example, least cost routing, or optimised network prioritisation, depending on the application being deployed. It’s about having access to the right network at the right time. We want to take the heavy lifting away from the customer, so that it just works and they do not have to make unnecessary decisions. They just want the network to work and do so effectively. We’ve made a number of investments in optimising connectivity. For example, in 2016 we launched a new service that allows satellite connectivity to work in conjunction with our cellular network. This allows IoT devices to operate on cellular when a signal is available, and then automatically switch to satellite when cell service is unavailable. That means businesses no longer need to purchase their cellular and satellite services separately. They can now use both to manage their IoT devices, networks and applications and do so through a single interface.

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between our platforms and their cloud solutions. If a customer is standardised on Azure, for example, we have highly-secure plumbing between our IoT Platforms and their cloud environments. We have been working aggressively to move towards Analytics-as-aService and there will be some announcements at Mobile World Congress 2017, so watch this space.

IoT Now - February / March 2017

This is great for companies in agriculture, oil and gas and many others. There are many options that make LTE suitable for IoT. For example, in a connected car, you need high mobility, high throughput and low latency, so you may need to opt for the highest category of LTE, but we have also a range of other options. We announced an LTE Category 1 module last year, which gets to a lower price point. Recently, we also announced our LTE-M deployment in San Francisco, our first pilot market, with the aim of blanketing the entire US with LTE-M coverage in 2017. In conjunction with a rich set of technology partners, we will connect a wide variety of IoT solutions challenged by existing network technology. These include smart utility meters, asset monitoring, vending machines, alarm systems, fleet, heavy equipment, mHealth and wearables. LTE -M offers better battery life, inbuilding penetration and lower cost. We also have options with Wi-Fi and short-range technology. We are also active in 5G, but of course much depends on use cases. There is a lot of discussion around autonomous cars and areas such as remote surgery in healthcare, where ultra-low latency and high throughput is imperative. 5G developments around slicing the network in different ways, in order to create new service classes around different solutions, in different industries, is incredibly interesting. Obviously handling the range of device requirements as well as the sheer numbers of IoT devices is something that will be addressed with 5G. What we are really asking customers is “What are you trying to accomplish?” and we will put together the right network fabric, securely, in order to achieve the right outcomes for their requirements AB: How is AT&T helping to foster IoT innovation? CP: AT&T is leading innovation in IoT and we are

IoT Now - February / March 2017

taking multiple paths. We are creating innovation facilities and centers of excellence to speed the ideation and implementation of IoT solutions. We have a dedicated IoT Foundry in Dallas and we also have vertically-focused innovation centres as well, such as AT&T Drive Studio in Atlanta and our Healthcare Foundry in Houston. We are also doing work in the cities themselves, taking the developments out of the innovation centres into the real world. We have a number of ‘spotlight’ cities, where we work with leading technology companies to develop a highly-secure, holistic approach to improving functions like transportation, lighting, safety and sustainability.

At CES, we announced a great relationship with the American Center for Mobility to speed the development of self-driving vehicles

At CES, we announced a great relationship with the American Center for Mobility to speed the development of self-driving vehicles. Working with the Center gives OEMs and us the space to explore, create and safely test driverless technologies. We’re exploring V2V and V2X, using all the different bearer technologies. We’ll also serve as the Center’s exclusive cellular network provider through 2020. We are also exploring the future of drones with the FAA to look at beyond line-of-sight opportunities and how those can best be handled in public airspace. LTE connectivity has the potential to deliver optimal flight plans, transmit flight clearances, track drone location and adjust flight routes in near real-time. Solving for the connectivity challenges of complex flight operations is an essential first step to enabling how drones will work in the future. We are trying to make it easy for developers to get started with IoT as well. We have developer kits that incorporate many of our tools, connectivity and platforms, such as our M2X, Flow Designer and service delivery platforms, allowing developers to get started out-of-the-box and create IoT solutions. In terms of forward-looking innovation, the AT&T Labs helps us look at trends over the next ten, fifteen, twenty years, to ensure we remain at the forefront of innovation for years to come.

www.att.com

FEATURE

Digital twins present the fast track to increased productivity Digital twins are not a new thing. Companies have been using a virtual representation of a physical asset for years, but it’s only with the Internet of Things (IoT) that they’ve become truly accessible and cost-effective, writes Maurizio Canton

The author, Maurizio Canton, is the chief technology officer for EMEA at TIBCO

Essentially the role of the digital twin is to bridge the gap between the physical and digital world and by crossing that bridge, more companies are harnessing these digital doppelgangers to achieve the twin effect of boosting productivity and cutting waste. Traditionally the only way to monitor production equipment was through physical monitoring of mechanical results. This was of course vastly labour-intensive and resulted in a significant drain on time. However, its main drawback was the fact that it gave designers few chances to change their prototype. With opportunities for changes during the process limited, the finished product could often not be fit for purpose, resulting in massive expense and time wasted.

The twins are born Today micro-sensors and software have combined to create a system of micro-management for manufacturing production lines which has reaped substantial efficiency dividends. These savings and advances are achieved through a joint operation, where these twin forces measure every tiny aspect of a physical device and use this intelligence to recreate it in digital form, somewhere in the cloud. This virtual representation of each physical device is known as its digital twin. Having digitally twinned a device, manufacturers are afforded the luxury of being able to test it and amend it through the entirety of the production process. The virtual modelling means that once a prototype is ready for manufacture, it will be much closer to perfection than under the old system. The fine tuning does not stop there, as intelligence can be fed back from the product throughout its lifetime. This means that manufacturers are then able to not only reduce development time and costs, but to

also move into the area of being able to predict failure scenarios and potential downtime – an insight that provides a significant and valuable step forward.

Overcome complexity The entire production system can benefit from the efficiencies of digital twinning and when one vendor has complete dominance of a vertical market the digital twin approach is relatively easy. However, if these benefits could be extended to the entire supply chain, the gains could be enjoyed by the wider economy. But this doesn’t come without its challenges; in fact, the involvement of multiple vendors and new manufacturing techniques makes for a far more challenging environment. So, how can these complexities be overcome? First and foremost, it is imperative to assist small suppliers as they look to adopt a digital approach. One such example in the US is the government’s Digital Manufacturing and Design Innovation Institute (DMDII), which is funding an appeal for examples of digital twinning by supply-chain participants. If all supply chain participants commit to adopting digital-twin models with their suppliers and partners, the mutual benefits could be immense.

Machine to machine harmony It is the need for machine-to-machine harmony that has inspired vendors such as TIBCO to make strides in integrating devices made for the IoT. The digital twin is very much a child of Industry 4.0, the rise in big data and IoT. Indeed, the impact of the digital twin has been massively boosted by recent breakthroughs in industrial connectivity and machine intelligence and will continue to be the technology of choice for digitalising the physical world.

IoT Now - February / March 2017

CASE STUDY

Innovation comes ashore on the world’s first IoT island Martha’s Vineyard is a busy place these days, and it has nothing do to with the tourists. Customdesigned sensor devices that detect and respond to input from the physical environment are being deployed everywhere on the island, measuring light, heat, motion, moisture, pressure, traffic flow or any one of a great number of other environmental phenomena, writes Emil Berthelsen, the principal analyst at Machina Research

These sensor networks are not deployed by a single organisation, but also by community members themselves. From 12 year olds to 60 year olds, everyone is getting involved. Spearheading this unique, inclusive movement is Vineyard-based HereLab. This island-wide network for internet-connected sensing enables new access to valuable public data; life-long learning, and water, land, air and built environment measurement and management. “We are out in the field with town officials deploying Internet of Things (IoT) pilots for building energy, trash collection information and traffic flow, while also working with students in a lab environment to build sensors and program radios measuring temperature in real time,” says Patrick Phillips, an initiator at HereLab. “Our goal on a local 40-acre farm [with a 30,000 sq. ft. greenhouse], for example, is to enable local farmers to understand growing conditions at a glance and to drive down the energy cost of running a community-centred farm and greenhouse. We are excited to offer the island of Martha’s Vineyard a technology solution that is not only educational, but has the capability to significantly impact the future and health of this exceptional place and community that enjoys it.” HereLab’s role on the island is multi-faceted. Networks-in-a-Box or sensor kits are also available for air, water and soil measurement, and HereLab supports their use with applied, purposeful education. Data from the sensors can be custom branded for public or private access while mobile-ready interfaces support alerts and actuation. “The local, real-time data produced by sensors can help farmers – land and aquatic,

teachers, students, policy-makers, conservationists and others receive real-time alerts about environmental events and data that matter,” continues Phillips.

A partnership that uses new technologies Critical to HereLab’s success is its partnership with MultiTech, a machine-to-machine (M2M) and IoT solutions provider that, like HereLab, understands the potential of the IoT to impact lives. MultiTech solutions help to capture and manage the valuable data from the geographically dispersed sensors located throughout the island. The MultiTech IoT gateway allows users to securely aggregate, share and filter the sensor data for analysis, ensuring that real-time data can be viewed at a glance. MultiTech IoT solutions do not rely on cellular communication, which can be unreliable in many environments, but rather MultiTech utilises new wireless technologies such as low power, wide area networks (LPWAN). LPWAN is a wireless wide area network technology that is specialised for interconnecting devices with low-bandwidth connectivity, focusing on range and power efficiency. For hard to reach places on the island, where cellular struggles to reach, LPWAN offers a solution for communication between the dispersed sensors and the gateways that collect their information. LoRa technology facilitates a type of LPWAN that can drastically reduce complexities associated with traditional methods of connectivity and serve as excellent additions to cellular and satellite networks. The unique technology allows

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Critical to HereLab’s success is its partnership with MultiTech, a machine-tomachine (M2M) and IoT solutions provider that, like HereLab, understands the potential of the IoT to impact lives

IN ASSOCIATION WITH MULTITECH 24

IoT Now - February / March 2017

MultiTech products enables HereLab to: • • • • • • •

Develop and test the required software for sensors/devices, Breadboard/wire and test sensors to develop solutions for community sensing needs, Manage and provision gateways via a Web interface, Demonstrate both public and private — ethernet and cellular enabled — networks, Cover entire towns with gateway reception, Provide remote — pond, aqua farm, forest — sensor connections and Teach students in two schools to make and deploy sensors and to send and see data.

public or private single-or multi-tenant networks to connect multiple applications in the same space – coexisting to enable new IoT, M2M, smart-city, sensor-network and industrial-automation applications. Facilitating the impact of IoT on people’s lives MultiTech products use LPWAN and LoRa to effectively move IoT from concept to implementation. “LoRa technology is an affordable way to implement resource management in and around parks, reservoirs, production plants and busy intersections – all to provide the information needed to manage the environment and continue to sustain our post-modern lifestyles,” explains Stefan Lindvall, the chief executive of MultiTech. “MultiTech delivers a deeper level of functionality to trailblazers like HereLab who are transforming the way we live, work and play. Their demonstration of our IoT solutions in action helps to reinforce the value and potential of MultiTech’s IoT solutions.”

How it works MultiConnect mDot, LoRaWAN-certified, lowpower wide area network (LPWAN) access RF modules, provide two-way communication from all sensors in the field. MultiTech Device HQ allows HereLab to easily deploy and scale pre-developed applications onto their MultiConnect Conduit gateway, and connect numerous devices. Through DeviceHQ, HereLab can easily manage and provision gateways via a Web interface. MultiTech’s Developer Kit (including the MultiConnect Conduit Accessory Kit for LoRa Technology) provides HereLab with a convenient platform for testing, programming and evaluation across the entire implementation.

IoT Now - February / March 2017

In its search for the right vendor, HereLab considered other IoT solutions but ultimately selected MultiTech based on cost, flexibility and the proven power of its IoT products. “We could not have done what we’re doing without MultiTech support. It would have been next to impossible,” adds Phillips. “This work is hard and requires focus and determination, but MultiTech understands the potential impact of LoRa on the world. Having a committed partner, products that work and people who understand the complexities of getting a network up and managing it effectively, is crucial.”

MultiTech delivers a deeper level of functionality to trailblazers like HereLab who are transforming the way we live, work and play

What’s next For HereLab and MultiTech the future looks bright with a pipeline of additional new implementations constantly being launched, including similar implementations in additional cities and countries. Community-developed solutions, such as those recently implemented with the Polly Hill Arboretum are putting sensors in trees to measure the effects of climate change on local forests. Within the Great Pond Foundation in Edgartown, sensors are measuring dissolved oxygen and temperature to help monitor and manage pond health. “MultiTech products work and the people at MultiTech are down to earth. They answer the phone and say ‘hello’ and that’s vital for us,” says Phillips. “An organisation developing a socially valuable network needs people who care on both ends of the network. Our goal is to provide a core and highly functional public service to our community and to share our successes and ideas with other communities worldwide. MultiTech is a central technology partner in all of these efforts and shares our vision of a broader impact.”

www.multitech.com

GLOBAL ADVISORS ON THE INTERNET OF THINGS, M2M AND BIG DATA

Meet us at Mobile World Congress Barcelona 27 Feb â&#x20AC;&#x201C; 2 Mar 2017

Andy Castonguay Principal Analyst Focus areas: Operator IoT Strategy, Smart City, 5G/4G/ LPWA networks and modules, Connected Health

Aapo Markkanen. Principal Analyst Focus areas: IoT Connectivity, LPWA Networks, Edge/Fog Computing, IoT Security, Developer Economics in the IoT

Godfrey Chua Principal Analyst Focus areas: CSP Strategies, Access and Networking Technologies, IoT Ecosystem, Smart Cities, Connected Home

Jeremy Green. Principal Analyst Focus areas: Smart Cities, I0T start-ups

Matt Hatton Co-Founder & CEO Focus areas: CSP Strategies, Access Technologies, overall IoT market evolution

Isabel Chapman. Principal Analyst Focus areas: Enterprise IoT, Smart Cities, Ecosystems, Go-to-market Strategy, SIs, UAVs, Best Practices, Virtual Assistants

Pierce Owen Analyst Focus areas: Connected Cars, IoT & M2M in Retail, Supply Chains, Public Transportation, IoT Strategies, MNOs

Jim Morrish Co-founder & CRO Focus areas: Enterprise IoT, Platforms, LPWA, Systems Integrators

Emil Berthelsen Principal Analyst Focus areas: Industrial and Enterprise IoT, IoT data and analytics, AI, Platforms

Matt Arnott. Analyst Focus areas: Connected Home, Forecasts, Semiconductors

To arrange a meeting, contact us at info@machinaresearch.com

ANALYST REPORT

INDUSTRIAL IoT How manufacturers will optimise performance and maximise opportunities

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Find out m more at www.cumulocityy.com/iotnow Co ontact us at sales@cumulocitty.com

27 Feb—2 Mar 2017 Barcelona Hall 6 Stand B40

14—16 Mar 2017 Nurem mberg Hall 3 Stand 3-525

20—24 Mar 2017 Hanover Hall 4 Stand C38

CONTENTS

GROWTH IN GLOBAL IoT CONNECTIONS IN CONNECTED INDUSTRIES 2015-2025

FIVE LEVELS OF INDUSTRIAL IoT BENEFITS AND OPPORTUNITIES

ANALYST REPORT 30 Optimise performance in manufacturing with Industrial IoT

34 Predictive maintenance, delivering the service and digital twins

35 The future of servitization

Monitoring, remote control and management

32 Efficiency, productivity and automation 33 Operational data spaces and closed loop efficiency models

IoT Now - February / March 2017

36 External data, data monetisation and operational data spaces 37 Conclusion â&#x20AC;&#x201C; The future of smart manufacturing

ANALYST REPORT

The author is Emil Berthelsen, principal analyst at Machina Research

Optimise performance in manufacturing with industrial IoT Global manufacturing faces an increasing set of challenges in growth, innovation and competition. Globally, gross domestic product (GDP) was at US$30.69 trillion in 1995. By 2014, global GDP reached a new peak at US$78 trillion. As a percentage of global GDP, manufacturing dropped its share from 21.4% in 1995 to 14.7% in 2014. In real terms, manufacturing grew, and yet the rate of growth was substantially less than that of the global economy.

China, grows at 15% year-on-year, not yet eclipsing the combined number of connections for Europe and the US but reducing the gap from 43% to 29% in the ten-year period of 2015-2025, showing a real investment by emerging industries in the new technologies. Figure 1: Growth in global IoT connections in connected industry 2015-2025 [Source: Machina Research, 2016]

Industrial IoT (IIoT) has accelerated the pace of innovation and manufacturers are pushed to explore and implement new technologies in IoT while maintaining existing systems and architectures, creating tensions between operational technologies, information technology and IoT implementations. Differences between regions and markets do exist, and globalisation has presented greater competition between markets than ever before. Common to all manufacturers are the continuous needs to reduce costs, improve performance and deliver quality to customers. Combined growth, innovation and competition have the manufacturing industry looking to industrial IoT as a way forward, and as shared in this report, exciting and innovative IoT solutions are reinventing manufacturing.

Benefits and opportunities from industrial IoT

Connected industry covers a range of industries and applications, and includes several application groups defined by Machina Research. Manufacturing and processing, supply chain, warehousing and storage, and extractive industries are some of the application groups.

Industrial IoT offers manufacturing an emerging and developing set of benefits and opportunities. Five levels are identified: monitoring, remote control and management, efficiency and productivity, automation and operational data spaces. Figure 2 illustrates the relationship and progression between the five levels. Each level involves a complete IoT architecture and infrastructure of connected devices, networks, platforms and applications, generating real-time data from the connected devices, and enabling the processing and analysis of the data for different outcomes.

From Machina Researchâ&#x20AC;&#x2122;s global forecasts, it is noticeable that established manufacturing regions such as Europe and the US continue their innovation paths with IoT at a steady pace of 12% per year in IoT connections. In contrast, emerging Asia-Pacific with the lionâ&#x20AC;&#x2122;s share in

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Growth of connections in connected industry

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Figure 2: Five levels of Industrial IoT benefits and opportunities [Source: Machina Research. 2016]

of radio frequency including satellite and cellular technologies, the value of remote monitoring would not have been as great as that now enjoyed.

Remote control and management A next development step from being able to monitor connected devices is to enable actuation, which is remote control and management. Achieving this sounds like a strange task until you begin to explore the requirements in terms of the connected device itself â&#x20AC;&#x201C; and its configuration, the type of connectivity used, and ultimately, how to manage thousands and thousands of commands to different devices at the same time.

Industrial IoT has a long history with telemetry and supervisory control and data acquisition (SCADA) solutions, delivering the earliest examples of connected devices to monitor usage, condition, and performance, and through alerts and messages, improve the overall management of different operational processes. This could range from monitoring production lines, to drilling equipment at oil and gas sites, to being embedded in defence and space vehicles, and in monitoring long stretches of pipelines, networks and remote weather stations. Basically, telemetry and SCADA solutions have enhanced operational processes by enabling enterprises to monitor remote locations and equipment, reducing costs on 24x7 manning and/or receiving more timely information on process failures or poor performance. Being able to monitor processes in near real-time has also added to the overall operational performance of such machines as construction equipment, transportation and ships. One fundamental development that did need to take place to enable remote monitoring to work to its full extent was wireless wide area network (WAN) communications. Without continued developments in quality and coverage

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Remote control and management has meant further developments in associated technologies. At the device level, actuation capabilities have become an important feature of M2M and IoT solutions. Previously, modules were mainly configured with a sensor, very limited processing capabilities and a wireless connectivity solution and antenna, sending alerts and messages. With the requirements of remote control and management, particularly including actuation, connected devices now require additional processing and actuation features as well as two-way communications in the connectivity technology. Another feature of remote management that has had

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Monitoring

Within the configuration of remote control and management are the steps of receiving and analysing the data off the connected devices, defining immediate actions or commands, and looping these back to the devices, or other devices in the wider solution. This could, for example, be information from a production facility measuring the level of humidity in the manufacturing process and potentially issuing a command to turn on the ventilation systems for a given amount of time to reach a defined setting level. Another example would be an office building automation system which provides temperature readings from the office building and automatically initiates the air conditioning systems and window blinds to reach a cooler temperature with less sun impacting the temperature levels.

ANALYST REPORT

Industrial IoT has moved the goalposts from passive monitoring to more of a direct interaction between the connected devices and the enabling IoT platforms.

Efficiency and productivity From monitoring and remote control and management, the next set of opportunities from connected devices in real-time was managed through the data. M2M applications were designed with narrow functionality objectives, and connected devices were part of the design architecture to capture and generate the data from the environment for the specific applications. In IoT, following a growing amount of data generated and transmitted by connected devices in real-time, the opportunities to analyse this data further and potentially for purposes other than the M2M or IoT applications became a recognised opportunity. Data from connected devices was used for the designed M2M/IoT application but soon became an asset which could be used for other applications, combined with other data sets, and ultimately, a monetisable asset by itself. With multiple data sets becoming available from various connected machines, enterprises and their data scientists have been able to develop substantially more accurate pictures of the equipment including wider ranging processing and analysis of the data. As this data has increased in scale, speed and structure, and as enterprises have developed and applied advanced analytical tools and machine learning, the outcomes of data processing have become even more promising. New insights based on for example predictive maintenance, fraud detection and condition monitoring have moved the goalposts from describing how things are to what could happen, and allow for enterprises to take preventive action. This preventive action is turn can save industries millions of dollars in terms of minimised

operational disruptions, improved machine efficiency and productivity and early detection of faults and fraud. Consider the following examples which have become cornerstone applications in industrial IoT. Within most industries, maintenance routines are either based on defined schedules or some method of condition-based monitoring. Operators of, for example, wind turbines or rolling stock would carry out maintenance routines according to set schedules which in many cases were irrelevant to whether the actual equipment required the service routine or not. While routines have helped structure unplanned disruptions into predicted activities, with connected machinery, enterprises monitor in real-time the operational performance of machines, and with the assistance of advanced analytics, predict with greater degrees of accuracy when maintenance is required. In particular, the ability to aggregate and analyse data from multiple sensors such as temperature, vibration, noise and images have enhanced the ability to detect future faults with greater accuracy. Predictive maintenance has become a significant and substantial new service available to enterprises from their connected solutions. As an important side note, predictive maintenance services have become a crucial example of how equipment manufacturers have been able to extend their portfolio from equipment sales, to equipment plus service as devices are now connected, providing real-time data. This has unlocked substantial opportunities for equipment manufacturers to enhance their product and service portfolios, become service providers, and establish new and innovative relationships with their customers. This concept of servitisation, augmenting product sales with new services based on the data from connected equipment, is one that will be explored further in this report. What applications such as predictive maintenance, fraud detection and condition monitoring bring to IoT and enterprises is a greater efficiency and productivity to operational performance. This development is a step further on from monitoring and remote control and management, and involves additional tools such as advanced analytics and machine learning, each in turn also improving with more and more domain expertise becoming involved in the development of these tools.

Automation Manufacturing industries have followed developments from early M2M to the current stages of industrial IoT

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significant implications for industrial IoT, connected devices and their associated lifecycles are over-the-air updates. For many connected devices with lifecycles in the five to 12 year range, and more importantly, installed in remote and potentially hard to access locations, remote management including feature updates has become a very important attribute in IoT. With two-way communications, connected devices have had to become significantly more flexible and open in their structures, enabling future configuration development and as will be seen later, opening the path towards fog computing and edge analytics for automation.

IoT Now - February / March 2017

Operational data spaces and closed loop efficiency models All four levels of monitoring, remote control and management, efficiency and productivity, and automation share a common set of attributes. All these operational improvements and enhancements are based on enterprise data, generated by connected devices, and fed directly and immediately back into the operational loops in a closed loop efficiency model. It’s data from enterprise equipment, used for enterprise operational improvements, and delivering operational results. Yes, in monitoring and remote control and management, the solution has moved on from what are termed steady state models such as those designed to monitor and achieve an operational steady state although time lags in decision-making may take place. In efficiency, productivity and automation the solutions have shifted towards a what-if/when anticipatory state, analysing the data, predicting future operational scenarios and either augmenting existing decision-making processes with real-time data or looping this information directly back to the operational processes, and adjusting the process. This becomes the move from descriptive to predictive and prescriptive action for manufacturers based on the data from the connected devices, and begins to show the new benefits and opportunities from internal, enterprise data. At the next level, operational data spaces, manufacturers should begin to explore the boundaries beyond enterprise data, and understand how aggregated and augmented data, combining internal with external data delivers even further and additional value to the enterprises. Before then, it is worth identifying and sharing many of the other

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ways enterprise data has been exploited, particularly by other supporting processes within the business, and in the more general fields of digital twins and servitisation. Additional opportunities enabled by enterprise data Devices producing real-time data about the status, condition and performance of connected equipment has unlocked new, innovative and additional opportunities for enterprises in other supporting manufacturing processes. Three supporting processes, core in their own rights, are supply chain, product development and management, and maintenance.

Supply chain improvements One of the critical and core processes to develop more efficient manufacturing processes is that of the supply chain. The close alignment and management of supply chains and the manufacturing processes enable enterprises to optimise the utilisation of machinery and plan resources in excruciating detail, including production schedules and runs. Managing supply chains has been at the centre of improvement initiatives in manufacturing for several decades – see Kanban or Just-in-Time manufacturing, and with emerging IoT technologies, the level and quality of information from the origin of raw materials to the production facilities has improved significantly. To minimise costs, for example, raw materials held in the process, manufacturers have looked to balance the timely warehousing and stock control of raw materials with the production requirements on the manufacturing floor. Previously planned around set delivery schedules with buffer stocks, closely monitored and managed supply chains with IoT enable enterprises to improve these processes substantially, following every step of the raw materials from origin to production. Industrial IoT has enabled enterprises to understand both the location of raw materials at any given point in time but equally important for many industries such as food processing and pharmaceutical industries, the conditions under which the raw materials have been transported. As an example, manufacturers able to monitor transportation conditions of raw materials requiring minimum and maximum temperature or humidity conditions, can detect well in advance of the production processes if anything may have gone wrong during transportation – increased humidity for example, and avoid further unnecessary production costs with quality failures later in the processes. ▼

including monitoring, remote control and management and efficiencies and productivity, and, as one executive expressed, the next goal is to remove “the security risks in operations by operators.” In high volume, high speed production environments, real-time and near instantaneous decision-making has become a critical component in manufacturing environments. With analytical tools able to ingest, process and analyse substantial amounts of data in real-time, the goal of full automation within operations is coming closer and closer within reach. Based on operational performance data and prescriptive analytics, and driven by such significant initiatives as Industrie 4.0 in Germany, Smart Manufacturing in the US, and many innovation centres in Japan, Europe and China, the goal is to achieve operational efficiency and productivity through automation.

ANALYST REPORT

Equally, given the accuracy of location data and calculations of arrival times, manufacturers have been able to work against more accurate production schedules and quickly align production rates where required, to keep line balancing at an optimum. For substantially larger enterprises, improved supply chain management has a significant impact on efficiencies and cost control of manufacturing processes. It delivers smoother and more efficient production runs, fewer unnecessary production disruptions due to material shortage, and avoids wasted production runs with inferior materials impacted during transportation. Transformation of product development and management Another significant development in industrial IoT is the impact on product development and management. Previous product development processes include customer feedback about the use and performance of products once launched in the field. These feedback processes were either at set service intervals or when issues arose with the product or sometimes never. As products have become connected, transmitting realtime data about their status, condition and performance, product design and engineers can monitor products throughout their entire lifecycle. Through design stages to activation stages and to actual implementations or customer ownership, products are now monitored, and instantaneous feedback about product condition and performance is being captured, processed and analysed. For example, manufacturers of tires such as Continental and Pirelli have implemented for several high-end tire ranges, the connected tire, allowing manufacturers to monitor tire condition and performance, and include any immediate findings into their production processes. Similarly, automotive manufacturers have followed suit, constantly evaluating, assessing and controlling for example engine performance, fuel mix, brakes, power, drivetrain, and a host of other activities.

Predictive maintenance has been heralded as one of the significant opportunities emerging from industrial IoT for the manufacturing industry, and itâ&#x20AC;&#x2122;s easy to understand why given the cost of machinery and efforts to maximise utilisation without damaging the equipment. Efficient maintenance routines have always been key to the successful management of equipment whether you are in any production industry, transport industry, or any industry where critical assets enable service delivery. For decades, maintenance solutions have taken various approaches including planned maintenance schedules, visual inspections, condition-based monitoring systems and reliability solutions. The emergence of industrial IoT has added a substantial factor in all the above approaches in terms of real-time data, and has even gone several steps further by including new analytical processes for potential fault and failure detection, or in other words, predictive maintenance. In predictive maintenance, enterprises are accurately able to analyse the status, condition and performance of equipment through multiple sensor data sets including the traditional performance data of production speeds and output and more recently, aggregating these data sets with noise, vibration, humidity, temperature and even visual data inputs. Combined, multiple data sets are analysed and provide substantially improved insights for predictive maintenance purposes. Predictive maintenance becomes a substantial benefit and opportunity for the running and management of machinery in the manufacturing industry. What industrial IoT in addition delivers to maintenance is the actual way of servicing machines. Previously, service engineers will have approached maintenance and repair tasks with diagnostic results and potential recommendations for problem resolution. Their expertise helped them through the task. With industrial IoT, service engineers are geared with more advanced information available, and two new gadgets, tools and applications for service engineers come into play â&#x20AC;&#x201C; augmented reality and the digital twin.

How augmented reality adds significant value to the work of service engineers Service engineers equipped with augmented reality (AR) glasses and tablets and associated engineering â&#x2013;ź

Vendors have recognised this development quite early on in IoT marketplaces and offer, in addition to their traditional software based design tools, the ability for enterprises in general but more specifically for the manufacturing industry, to launch connected products and benefit immediately from the real-time data off the devices. These benefits have also been shared with customers, as this report will explore in the section on servitisation.

Predictive maintenance, delivering the service and digital twins

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How digital twins will become a common design feature of the future A digital twin is the computerised version of a physical asset, providing a detailed software-based visualisation and composition of the actual piece of equipment or product. Product designers have worked with earlier concepts of digital twins in the form of computer-aided design (CAD) and software simulations. With the emergence of industrial IoT and connected products, these digital twins have been brought to life from static computer-aided designs to visual displays sharing realtime data from the products as well as simulated effects which the data may indicate. Looped back, the digital twin becomes both the source for invaluable information and insights for product engineers as well as the tool for service engineers to work against in augmented reality. For manufacturers, the record of product design and service management routines are becoming based more and more around digital twins, and with the concept developing together with maintenance, product engineering and customer experiences, digital twins are an unquestionable asset of the future.

The future of servitisation Industrial IoT has been described as a disruptive market force, and servitisation is at the roots of this thinking, making this a critical opportunity for original equipment manufacturers (OEMs), service and solution providers, and application developers. In fact, servitisation unlocks significant opportunities for the entire IoT ecosystem including the manufacturing industry. With connected products and services, manufacturers can radically transform their business models from product-oriented

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business models to service-oriented models with substantial impacts on the business such as financial models, customer lifecycles and skills and resources. All these changes form part of the digital transformation of enterprises, and form an integral part of the growth, innovation and competition challenges faced by the manufacturing industry. What are the changes in financial models, customer lifecycles and skills and resources for enterprises in Industrial IoT?

Moving from capital expenditure and operating expenditure financial models Manufacturers have traditionally focused on productoriented business models. Here, transactions around the sale of products have been the dominant business model, and in heavy manufacturing, for example, the sale of heavy equipment has been based on capital expenditure models for the equipment and the purchasing enterprise. With industrial IoT and connected equipment, more and more manufacturers are transforming their business models to more a service-oriented model based on a service charge on equipment usage rather than asset sale. What this means for manufacturers is a realignment of financial models from capex-driven to opex-driven models, and for enterprises procuring services, the opportunity to avoid steep upfront capital expenses, and pay for the equipment as it is used. For those manufacturers who have yet to adopt the new business models, competition has begun to appear quite intense, and it is worth remembering, that all this is only enabled through industrial IoT.

New customer lifecycles Moving from a product-oriented business model to a service-oriented business model also means a significant change in the relations between the manufacturer and the customer. From a single, across the counter transaction, the service-based model opens an extended and important customer relationship which many manufacturers will not have dealt with before. While this unlocks opportunities for additional sales of services, it also places new responsibilities on the manufacturer in terms of customer service support and maintaining ongoing customer relations. Organisational features which many manufacturing businesses will need to develop and implement. The new customer lifecycle challenges for manufacturers will evolve in parallel as part of the digital twin and â&#x2013;ź

applications have visual diagrams of machine equipment superimposed on actual equipment, and provide real-time guides and recommendations as to how to complete repairs and perform maintenance tasks. For service engineers, AR glasses provide additional data for greater engineering efficiency, and particularly for less experienced engineers, AR glasses and the associated application may provide invaluable service task assets. In an example shared by PTC and one of its customers, Getinge, the company showed how medical equipment could be easily serviced by on-site engineers with the new technology, and how more complex maintenance tasks can be improved with the technology.

ANALYST REPORT

predictive maintenance services which manufacturers will begin to offer their customers. In this emerging model of innovation, competition becomes increasingly more difficult for latecomers to the market as servitisation builds closer relations between manufacturers and their end customers.

business. These remain early days for monetisation goals with internal and external data, and for most enterprises, especially those within the manufacturing industries, internal data monetisation remains the priority. Figure 3 illustrates the four quadrants in which internal and external data can be monetised. The following provides a quick description of each quadrant:

Skills and resources in the industry

Quadrant one: external data for internal monetisation objectives. Enterprises have a history of merging external marketing data sources with minimal customer data, building marketing strategies, defining new customer segments and create new product and service propositions.

The benefits and opportunities for manufacturers for growth and innovation are significant with servitisation and industrial IoT but as with other disruptive forces, the market does not stand still, and new competitive players and markets will emerge with the changes. This competition brings us to the next and future development of IoT data, moving from internal monetisation to external data monetisation based on operational data spaces.

External data, data monetisation and operational data spaces Monetisation of data for enterprises has followed a path of internal data monetisation for internal operational objectives, and with experience and the right data management tools in place, enterprises have cautiously started to explore external data monetisation, ultimately aimed at producing new revenues streams for the

Quadrant two: internal data for internal monetisation objectives. Enterprises have long tapped into historical enterprise data sources such as key performance indicators (KPIs) for operational improvement reasons, and with increasing amounts of data emerging from industrial IoT, enterprises are quick to identify operational improvement opportunities such as predictive maintenance. Quadrant three: internal data for external monetisation objectives. The focus on internal monetisation remains the priority for most enterprises. The opportunities from selling internal data, anonymised and pseudonymised are tightly weighed against the potential and perceived costs of data privacy, governance and security. As technologies improve, and as more defined data communities or Subnets of Things are established with the appropriate and suitable levels of authority and security in terms of data sharing, enterprises will start to engage. Similar data sharing models have been seen in other industries such as the airline and shipping industries, the hotel industry and more openly, in many scientific fields. â&#x2013;ź

Servitisation and industrial IoT are two disruptive forces which executives in the manufacturing industry need to prepare for and engage in. The do nothing approach is not an option. And in transforming the business, executives will need to identify and develop their skills and resources as part of the digital transformation. This includes resources in product engineering, sales and customer services as well as newer skills and resources in business and data analysis and business development.

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ANALYST REPORT

Machina Research provides market intelligence and strategic insight on the newly emerging Internet of Things (IoT), Machine-to-Machine (M2M) and big data opportunities. The Internet of Things is the single most important technology trend today. IoT technologies are already enabling new and innovative business opportunities, proving a significant disruptor of traditional business models and processes. It is front-of-mind for many corporate management teams as well as the myriad of technology vendors that support and supply them. Staffed by industry veterans, we provide market intelligence and strategic insight to help our clients maximise opportunities from these rapidly emerging markets. If your company is a mobile network operator, device vendor, infrastructure vendor, service provider or potential end user in the IoT, M2M, or big data space, we can help. www.machinaresearch.com

Quadrant four: external data for external monetisation objectives. The open data market remains a distant prospect for the time being. Enterprises remain focused on internal monetisation paths, and will continue to explore and follow developments in data privacy and security. Once markets fully accept data-sharing and the appropriate regulatory frameworks for data exchange and operational data spaces are established, this opportunity area may be explored but that remains some time away.

Figure 3: Internal and external data monetisation paths for enterprises [Source: Machina Research, 2016]

The future of smart manufacturing Growth, innovation and competition are three of the main challenges faced by industry. These have been continuous challenges for any manufacturing executive, and yet, the pace of change and scale of disruption with the Internet of Things and servitisation has led to numerous articles and presentations mentioning the impacts of the next Industrial Revolution. Growth of connected devices and data is no longer something for the future. It is here. The behemoths of IoT such as IBM, GE, SAP, Microsoft and AWS are quoting millions of connections being enabled each year, and the same players are at the forefront of the innovation in data and analytics. Manufacturers are not immune to these developments, and will be adding to these connections and developing the tools for data and analytics. In innovation, manufacturers are reinventing and redeveloping their businesses, and improving operational performance, customer experiences and new revenue streams. Transforming the business from a productoriented industry to a service-oriented industry is underway. Finally, competition. As manufacturers are reinventing themselves, they are not only unlocking new opportunities but establishing and entering new competitive markets with players extending their capabilities. This has led to the development of new ecosystems and approaches in partnerships and collaborations, and manufacturers will quickly recognise that yesterdayâ&#x20AC;&#x2122;s single enterprise empires will be made up of conglomerates and partnerships of tomorrow.

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INTERVIEW

Open architecture and data and services federation required to achieve the true potential of the IoT Jim Nolan is the executive vice president for IoT Solutions at InterDigital. Here, he shares his views on the company’s IoT solutions and ambitions for growth with Emil Berthelsen, the principal analyst at Machina Research

Jim Nolan: About five years ago, InterDigital recognised that IoT was not just a story about sensors, connectivity and simple consumer IoT applications. It was about capturing the data from disparate data sources and creating value from that captured data. But to organise all that, you needed an underlying standardsbased framework as interoperability would become critical. In 2013, Sony and InterDigital formed the Convida Wireless joint venture that helped drive those emerging IoT protocols and standards, such as oneM2M, and created a standards-based reference IoT platform to promote adoption and interoperability for the benefit of the entire IoT ecosystem. This reference platform developed by Convida Wireless formed the basis of InterDigital’s commercial offering, oneMPOWER, currently being deployed in vertical applications spanning smart buildings, smart cities, industrial, and enterprise applications.

In 2016, a partnership with Harman, a leading connected technologies company for automotive, consumer and enterprise markets was signed, and led to the continued development of oneM2M- and 3GPPcompliant end-to-end IoT solutions for smart city and smart building segments. EB: How important a role do standards play in IoT and InterDigital’s approach? JN: InterDigital recognised early on that many industrial automation and enterprise IoT solutions were based on legacy systems that were disconnected, disjointed and proprietary with limited ability to share information across these siloes. This lack of interoperability limited the opportunities to fully make use of valuable data unless there was a framework that could federate data and associated services. System integrators and aggregators clearly had the capabilities to integrate data, but creating scalable and future-proof architectures required a new approach. The microservices framework provided by the wot.io is a turnkey solution that allows IoT ▼

Emil Berthelsen: 2016 appears as a watershed year in InterDigital’s IoT plans, but perhaps the thinking has a longer history?

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Jim Nolan: Lack of interoperability limits opportunities to fully make use of valuable data

COMPANY PROFILE InterDigital designs and develops advanced technologies that enable and enhance mobile communications and capabilities. Since its founding in 1972, the company’s engineers have designed and developed a wide range of innovations that are used in digital cellular and wireless products and networks, including 2G, 3G, 4G and IEEE 802- related products and networks. For more than four decades, InterDigital has been a pioneer in mobile technology and a key contributor to global wireless standards. InterDigital has a team of approximately 180 engineers – approximately 80% of whom hold advanced degrees, including 60 PhDs with unparalleled expertise in major mobile connectivity and content delivery technologies. Since 2000, InterDigital has spent more than $1 billion on technology research and development. The company’s activities are organised around the concept of creating the Living Network: a future where intelligent networks self-optimise to deliver services tailored to the content, context and connectivity of the user, device or need. InterDigital’s oneMPOWER, powered by wot.io, platform is a horizontal standards-based IoT platform focused on connecting devices across different industries and communication networks. This platform forms the backbone of many industry solutions that InterDigital has been creating together with its ecosystem of partners and customers.

data and services integration, orchestration and configuration. The wot.io framework abstracts infrastructure details, enables messaging and routing infrastructure, provides flexible adapter frameworks to integrate and manage any data source or service, and offers a large and growing library of out-of-the-box adaptors including those for business intelligence, analytics and others. All of this results in removing months of building a necessary framework just to get started. From a connectivity standpoint, we believe that, in the mid- to long-term, LTE-M and NBIoT will become very compelling connectivity options with the oneM2M standards framework built in. With the turnkey capabilities of the wot.io framework, InterDigital built its solutions around oneM2M and other worldwide standards. We believe this approach differentiates our solution from that of our competitors. InterDigital also recognises that there are multiple standards; either proprietary marketmaker driven, Standards Setting Organisation (SSO) or consortia-based like those of WC3,

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OCF, IIC, OpenFog, UPNP, and others. The oneM2M standard and InterDigital IoT solutions are actively defining ways to integrate and work with these complementary standards and solutions. EB: Could you share an example of the application of InterDigital’s platform? JN: The oneTRANSPORT initiative is a great example of utilising InterDigital’s platform to create a unique and differentiated solution. It is a public-private initiative that extends the intelligent transportation smart city concept to enable local authorities and transport operators to enhance their transportation services using a data brokerage concept. The oneMPOWER, powered by wot.io, platform enables this through the federation of data that not only integrates close to 300 data sources from multiple local authorities, but also opens the opportunities for developers to apply that data in new and innovative ways. InterDigital believes that there is a need for such open architecture and data and services federation in other industries to achieve the true potential of the IoT.

From a connectivity standpoint, we believe that, in the mid- to long-term, LTE-M and NB-IoT will become very compelling connectivity options

www.interdigital.com

COMPANY PROFILE

Introduction MultiTech designs, develops and manufactures communications equipment for the industrial Internet of Things(IoT) – connecting physical assets to business processes to deliver enhanced value. Founded in 1970 and headquartered in Minnesota, MultiTech products include certified, carrier-approved modems, routers and gateways to enable IoT and M2M applications on wired, cellular and LoRa networks. Its portfolio also offers MultiTech DeviceHQ a cloud-based tool set for managing the latest generation of MultiTech devices. DeviceHQ provides in addition to its predecessor Device Manager, a cloud based device management solution for the management of networking devices, an application marketplace, allowing users to browse applications, or build their own, then easily deploy them to and customise them for remote devices from anywhere. The company offers its products to business and OEM customers in manufacturing, healthcare, energy, retail, transportation, and remote monitoring sectors worldwide. It sells products through distributors and resellers

One could almost be forgiven for having forgotten that lots of things were connected before the Internet of Things, and that not everything was digital. MultiTech is a company with experience spanning the days of analogue modems to add internet access to equipment that didn’t require or didn’t support wireless connectivity to the latest equipment for such connectivity technologies as variants of LTE, 5G and other alternatives such as low power, wide area (LPWA) through LoRaWAN. It is this experience with the broader range of products certified, carrier-approved modems, routers, and gateways which allows MultiTech to provide an important array of products to enterprises looking to connect their products in the Internet of Things (IoT). The diversity of applications and solutions in IoT requires enterprises and their solution providers to explore what sort of embedded devices as well as gateways, routers and modems will address their connectivity requirements across a variety of technologies including analogue, Ethernet, cellular, PAN and LPWA. Well-positioned to advise and assist enterprises with these decisions, and having the manufacturing and business capabilities to meet the specific needs of customers, places MultiTech in a unique position at the very beginning of IoT value chains, at the device edge.

Designing products that meet the requirements of industries As Enterprise IoT builds on a complex architecture of devices, connectivity, platforms, and applications, it is important to ensure that the design and suitability of the modems, routers, and gateways meet the requirements of the specific industries. The diversity of products and applications means that multiple form factors are required – embedded, stand-alone and hybrid in some cases. Take an Enterprise IoT solution in manufacturing measuring the moisture in its compressor units. To be able to withstand the air pressures and humidity that the unit may be exposed to, the soldering and heat tolerances of the product need to be carefully designed and manufactured. In addition, the client requested a portable solution rather than a fixed implementation so that the unit could be used at multiple locations, adding another form factor dimension to the product. Based on the functionality of the sensors, the module and the device, MultiTech is able to provide its customers with world class support and experience, testing the product throughout its entire lifecycle and certifying the end device for implementation. Industries will long have been acquainted with considering the form factor of such products. Another change has added new

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▼

Connecting things before the Internet of Things

complexities to the architecture. In M2M and early Industrial IoT, the primary goal was to capture data from the physical environment and transmit this back to some back-end system for monitoring, management and analysis. As the amount, frequency and usage of this data continues to evolve, Industrial IoT is now looking at such topics as intelligence at the edge. This ultimately means additional processing and storage capabilities at the sensor, module or gateway edge and, again, has significant impacts as to the manufacturing and production of these modems, routers, and gateways in manufacturing, healthcare, energy, retail and transportation.

Managing devices and connectivity To assist enterprises manage their connected devices, MultiTech offers what it aptly calls DeviceHQ. This is a cloud-based tool incorporating such as functions as remote monitoring, upgrading and configuring either single or entire device estates in the millions, and includes an application marketplace as well, enabling users to build, buy and deploy additional applications for their solutions in a highly agile and flexible manner. Developers looking to leverage a scriptless programming environment will be able to use Node RED as a friendly user interface to the Java Script based nodes. Ultimately, what DeviceHQ offers is a way for enterprise to reduce costs and complexity, enable

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edge intelligence and allow for enterprises to build their own applications in a quick and simple manner with the expertise of a company such as MultiTech ready to support them.

Internet of Things tomorrow The Internet of Things continues to change, and MultiTech is well positioned to assist enterprises with their IoT trials and implementations. The challenge may relate to new connectivity options such as NB-IoT, where additional developments in certified, carrier-approved modems, routers and gateways will be required and the capabilities of MultiTech invaluable. Enterprises may explore new and innovative applications where perhaps existing products are unable to address all their requirements. MultiTech has a Connected Development team of 35 RF engineers in North Carolina available to assist with such specific requirements and builds. And finally, as IoT continues to develop and becomes more complex with more and more applications, extensible micro-services and added artificial intelligence, MultiTech sets the objective of removing these hardware device barriers at the edge by delivering richer device and connectivity functionality through simpler and abstracted architectures, and assisting enterprises quickly remove complexity here. Simply put, MultiTech provides products and services to connect things to the Internet.

www.multitech.com

SMART TRANSPORTATION

Smart transportation initiatives clear the path for smarter cities Smart transportation is one of the areas in which Internet of Things (IoT) deployments can achieve measurable impacts on consumers’ lives and enable transport and city authorities to make substantial cost savings. George Malim explores how projects are being approached and what barriers remain to be overcome

The benefits to transport and city authorities that IoT can deliver appear obvious. Greater visibility into traffic flows and passenger demand patterns enables authorities to plan more effectively and deliver transport capacity to handle peaks in demand, while also ensuring excess capacity isn’t provisioned and therefore saving money. The clear business case is attracting organisations of all types to the early smart city transportation projects with several different types of project being prioritised. “The Internet of Things (IoT) is going to completely revolutionise transportation in our cities, with intelligent buses, smart trains, hightech tube trains and connected cars all set to transform urban commuting and moving around cities from a high power, high emission task to an economically and environmentally friendly experience,” says Paul Bradley, the 5G strategy and partnerships director at Gemalto. “While the prospects are exciting, security and safety need to be addressed as primary components. This means that for any and every manufacturer that is looking to develop smart cars and smart transport networks, security must be at the forefront of their mind. In the race to add connectivity to cars and to develop intelligent IoT-driven transport networks, there is often the danger that manufacturers, developers and public transportation executives could be overlooking digital security, at the design point where it’s most important.”

Others share Bradley’s security and safety concerns. “Developing a smart transport network is the first step in the creation of a smart city, but it is not without its challenges,” says Martin Williams, the managing director of COPADATA UK. “In recent years, we have seen a barrage of media coverage condemning the cyber security aptitudes of Internet of Things (IoT) technology as inadequate. For large infrastructures, like a smart rail network, increased visibility is critical. Strong network encryption, user management and unique security mechanisms are just a few required security features – without neglecting the requisite of transparency for the user.” Security and safety concerns are so significant because transportation initiatives will become so integral to our everyday lives. Therefore ensuring citizen safety is a paramount requirement. “Technology is transforming how we live, and integral to this transformation are cities and their transport infrastructures,” says Norman Frisch, the marketing director for the Enterprise Business Group and Transport sector at Huawei. “From design through to integration, operations, service applications and infrastructure, cities are increasingly relying on ICT to inform, analyse and apply key data to keep people safe and to enable more efficient use of resources and convenience for citizens and organisations.” ▼

Security and safety concerns are so significant because transportation initiatives will become so integral to our everyday lives

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Norman Frisch: 4G, cloud computing and machine-tomachine learning are going to become more commonly applied to transport systems

“ICT in transport is a key component for smarter cities, not only to maximise safety but also because the drive for urbanisation and globalisation calls for improved networks between and within cities,” adds Frisch, who believes that deployment of train-to-ground 4G/LTE communications will provide far greater capabilities than the GSM-R infrastructure currently used by the railway industry. “Already today, key technologies such as 4G, cloud computing, machine-to-machine learning and operations are implemented in new projects and are going to become more commonly applied to transport systems such as railways, providing efficient passenger and freight services all across the globe,” he says. Bradley looks further ahead and sees 5G wireless communications and other IoT-specific forms of connectivity enabling far richer experiences. “Embedded LTE solutions are playing a key role in car manufacturers being able to offer highspeed, low latency connectivity, as well as on the road experiences,” he says. “The next evolution of mobile data, 5G, will mark the giant step towards creating a truly connected world.” “The technology has the potential to drive a new wave of ubiquitously connected gadgets and power the smart city of the future with a combination of customised connectivity bearers including low power wide area radio, but that’s not all,” adds Bradley. “It has the potential to provide ultra-reliable communications for connected and driverless vehicles or enabling reliable real-time detection and automation in smart factories, allowing fleets of robots to be controlled remotely.” Others are looking beyond network connectivity and to emerging technologies to maximise the potential of smart transportation applications. “At present, smart cities are largely focused on data collection through sensors,” says Vishal Chatrath, the chief executive of Prowler.io. “The next stage is introducing artificial intelligence (AI) that uses this data to enable city planners to make informed decisions.” “However, this needs to go beyond AI as we typically know it, which is based on limited decision trees, which follow if-this-then-that

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Vishant Chatrath: Smart cities are largely focused on data collection through sensors, the next stage is introducing artiﬁcial intelligence

principles,” he adds. “This is fine for predictable situations, but challenges are presented when an AI bot is faced with a new scenario. It’s impossible to predict every possible scenario that could occur for every micro-movement across a city, in real-time. Reinforcement learning, combined with multi-agent behaviour introduces a previously unforeseen level of sophistication to AI.” The reasons behind market enthusiasm for smart city transportation initiatives are several-fold and extend from enabling better planning to achieving environmental targets, saving costs and creating benefits for citizens.

Embedded LTE solutions are playing a key role in car manufacturers being able to offer high-speed, low latency connectivity, as well as on the road experiences

“The leading cause of the world’s air pollution, and a significant contributor to global warming is transport, with vehicles emitting millions of pounds of hazardous pollutants into the air each year,” says Bradley, looking to the benefits of improving safety and minimising the environmental impacts of vehicles. “Driving can be dangerous as well – every year, between 20 and 50 million people suffer road traffic injuries globally, costing nations an estimated 3-5% of their gross national product.” Chatrath has similar views. “Initiatives in the UK, such as introducing another runway at Heathrow Airport, roadworks, the introduction of Crossrail, or pedestrianising Oxford Street, can have a significant impact so simulations are required to test the impact,” he says. “Similarly, simulations can be set up to allow homeland security teams to identify weak points. Adding a layer of smart AI boosts the accuracy of these simulations and provides them with the ability to learn instantly from new data. The ability to make decisions based on sparse data, also means reactions can take place in real-time – essential when responding to a threat or an unexpected event.” The large number of valuable applications that smart transportation technologies can enable and the insights those in turn can provide to smart cities explain the enthusiasm for smart transport applications. The good news is that current technologies are enabling organisations to start their initiatives and innovations such as AI, which are in the pipeline, will be integrated to enable further value to be added for future iterations.

CASE STUDY

Smart city success relies on co-operation and collaboration The smart cities market and its associated segments, which include smart buildings, intelligent transportation and energy management among others, are all lucrative and growing IoT markets. They all share the demand for more standardised approaches and the need for partnerships. Here, we report on the recent oneTRANSPORT initiative in the UK which demonstrates how different organisations can collaborate effectively

Within this initiative, four UK counties: Buckinghamshire, Hertfordshire, Oxfordshire and Northamptonshire, as well as the Highways England transport agency are providing their data through the oneTRANSPORT platform. This encompasses close to 300 data sources including sensor feeds, bus and rail data, roadwork activities, CCTV feeds and parking occupancy. The goal is to help local authorities converge and commercialise their multiple, respective data streams for transportation-related applications. Both analytics specialists and application developers can access those data

sets in consistent formats without having to handle multiple interfaces. These specialist application developers and solution providers come from various transportation areas serving citizens in areas such as passenger and driver assistance, governments with support for smart cities, for example, and enterprises with insurance and supply chain and services, for example. In addition, IT solution providers or local authorities can manage their data assets through dashboard visualisation tools and policy mechanisms that facilitate commercial data-access services. The system is extensible to new data sets which helps to eliminate significant future technical hurdles. The trial is a useful reference model for IoT applications because of its target use cases and system architecture. Specifically, several different user groups share a common IoT platform and service enablers. This offers significant commercial, technologymanagement and interoperability benefits. There are obvious commercial benefits from platform sharing and pooling of expertise across different disciplines. This is also a clear priority for cash-constrained public sector agencies. Many organisations will progress from tailored solutions stacks for individual IoT applications to reusable solutions stacks in the future. As a result, InterDigital made an early commitment to the oneM2M Partnership ▼

The oneTRANSPORT initiative, a public-private sector consortium comprised of eleven organisations is currently conducting a twoyear field trial of an intelligent transport system to support multiple data sources and IoT applications using InterDigital’s open horizontal platform, oneMPOWER powered by wot.io. The public-sector participants in oneTRANSPORT include four county authorities as well as the UK’s highways transport agency. They also serve travellers from further afield who may journey to large events such as the annual Formula One Grand Prix race. The private sector participants include transportation sector experts, IoT technology providers, contractors managing transportation sensors, analytics specialists and application developers (see Figure 1).

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About InterDigital InterDigital provides horizontal IoT solutions that integrate and manage connected devices and data feeds across industries and diverse communications networks. This is the company’s way to solve existing challenges and foster further market growth. With its wot.io solution, InterDigital facilitates the aggregation and transformation of varied, disparate and legacy data sources into uniﬁed systems. With its oneMPOWER solution, which conforms to the global oneM2M standard for IoT, InterDigital takes a long-term view of an open standard which lowers the risk of vendor and technology lock-in while future-prooﬁng investments to capitalise on future IoT innovations.

Project which is standardising a set of common services such as device management that are featured in all IoT applications. InterDigital’s platform based on oneM2M handles a wide variety of sensors and communications protocols in order to reduce connectivity complexities and avoid the problem of vendor and technology lock-ins. InterDigital’s role in oneTRANSPORT is twofold. First, InterDigital is providing its oneMPOWER powered by wot.io platform that allows local authorities to consolidate the data feeds from their sensor populations and internal databases within a single environment. InterDigital’s platform allows application developers to access different data feeds and offer value-added data services to end-user applications. This platform also allows third party transportation sensor owners, such as parking facility or electric vehicle chargingstation owners, to contribute their data streams to the marketplace. Second, as part of the initial trial, InterDigital is integrating the data assets and creating several sample applications that utilise this data marketplace. The shared nature and interoperability benefits of an open horizontal platform are being illustrated in the context of intelligent transport applications that function across the geographical territories and data resources. The applications include multi-modal travel, predictive analytics, major event management, congestion and incident management.

minimise congestion and create new services that visitors can engage with from the moment they start planning their visit to the event. In order to get a full, real-time picture of all the journeys made to and from Silverstone, road data from the local authorities plus the UK’s highways transport agency needs to be brought together and made available to innovative organisations that can develop creative new travel solutions. This was one of the applications developed as part of oneTRANSPORT. The data included Bluetooth based road sensors to detect traffic flow and speeds, car park occupancy sensors and sensors to detect cars going in and out of parking areas. Since its initial deployment to support the oneTRANSPORT trial, other smart cities/intelligent transport consortia have chosen to develop their applications on InterDigital’s oneMPOWER powered by wot.io platform. Smart Routing is a novel multimodal, device-centric public transport routing and monitoring system. It uses advanced analytics and data caching to offer travel information even under no connectivity. It is a component of Birmingham's smart city strategy. InterDigital is also undertaking other smart cities initiatives with its premier partners that include projects that address environmental monitoring, smart buildings and energy management.

www.interdigital.com

Figure 1: The participants in the oneTRANSPORT initiative As an example of a major event management application, Silverstone Racetrack hosts the UK leg of the Formula One Grand Prix and also events like Motorcycle Grand Prix. In July 2016, the circuit handled almost 400,000 visits over a three-day event. The event organisers have been implementing a road diversion scheme every year to manage visitors and local traffic but, actually, the circuit has had no real understanding about where travellers come from and what their patterns of arrival and departure are other than by counting visitors at entry gates. Travel to the event impacts multiple different local regions and motorways. A greater insight into each visitor’s journey choices would give the circuit and the local authorities opportunities to enhance the visitor experience. With access to such data, the race organisers can influence visitors’ travel choices to

IoT Now - February / March 2017

INTRODUCING

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CASE STUDY

Telefónica, which includes the Movistar brand, has used Geotab to monitor its vans in Spain

Operator fleet keeps the dots connected Keeping the nationwide mobile network operating in a country the size of Spain requires a large maintenance team and sizeable vehicle fleet. Doing all that quickly, efficiently and safely requires data. And Telefónica had just the answer to these challenges in mind – with barely a mobile phone in sight

The engineers need to keep the physical aspects of the network infrastructure, including all the base stations and transmitters, in perfect working order. And the size of the country means that the vehicles operate from bases and even workers’ homes, spread all over Spain. The task of managing that fleet of vehicles efficiently, and looking for ways to drive down costs and improve safety, is the responsibility of Telefónica’s internal fleet manager, Alberto Viña. He was asked to identify and deliver efficiencies and savings anywhere and everywhere possible;

IoT Now - February / March 2017

and to do that, he knew he needed greater understanding of how the fleet was operating – he needed data. “We needed much greater visibility of the fleet,” he says. “We need more useful and more accurate data on our vehicles – their mileage, their fuel consumption, and how they are being driven – if we were going to make significant improvements and cost savings.” Telefónica also wanted to make the drivers themselves more aware of their driving behaviour and highlight ways in which they could, for example, improve fuel efficiency.

We need more useful and more accurate data on our vehicles – their mileage, their fuel consumption, and how they are being driven

In Spain, UK, Germany and Latin America, Telefónica acts as a distributor of Geotab’s fleet management solution. When Viña investigated

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Telefónica’s mobile network in Spain looks to provide coverage for the country’s near 50 million people across half a million square kilometres of land. Keeping that network running 24/7 involves a large team of engineers and around 600 vehicles.

CASE STUDY

the solution that the operator sells to other enterprises, he quickly realised the benefits it could provide to their internal fleet.

Beyond location data

As a fleet manager, I feel personally responsible whenever there is an accident. It is up to me to ensure that every vehicle is in the best possible condition and every driver has the best possible information and protection

Viña had realised that while knowing a vehicle’s location is important for efficient routing, that data alone cannot optimise the entire fleet operation. For that, he needed more operational and technical data, along with the simpler location and routing information. “Real fleet management is not about GPS,” he explains. “Real fleet management has to go beyond that simple positioning information and provide something much more accurate, much more detailed, and 100% reliable.” The Geotab solution takes a direct approach to meet those criteria. Unlike many others, it connects straight into the vehicle’s On Board Diagnostics (OBDII) port. Installation takes a matter of minutes, and the device is compatible with a wide range of cars and vans. Once connected, the fleet management system can start collecting and transmitting individual and fleet-wide data. It covers operational information such as miles travelled, average speed, and fuel economy achieved, but also more behavioural factors such as excessive braking, sudden changes in direction, or the number of times the engine is left idling.

The results have been impressive. In the first year of use, fuel consumption was reduced by 10%; indeed, remarkably, the average fuel consumption across the fleet is now better than the estimates of the vehicle manufacturers. The environmental impact is also significant, emitting less than 6.353 tons of CO2 per year. But apart from all the vehicle efficiency savings one other factor stands out – the number of accidents suffered by the fleet has reduced considerably. Primarily attributed to the reduction of risky driver behavior within their fleet, Telefónica has reduced harsh driving, speeding and driving with seatbelts unbuckled, ultimately improving safety. “As a fleet manager, I feel personally responsible whenever there is an accident. It is up to me to ensure that every vehicle is in the best possible condition and every driver has the best possible information and protection. So, we used the solution to collect data on harsh acceleration, braking or cornering – even on seat belt use,” Viña adds, “and then we’ve been able to use that data to help the drivers and to reduce accidents.” That driver safety element is also one of the clinching factors in Telefónica electing to use and sell the Geotab solution. The Geotab system used by Telefónica has no screen to distract the drivers, nor any interface they need to use while at the wheel.

“The Geotab solution not only offers real and useful data,” says Viña, “it helps you put that into context and draw conclusions from the customised reports the system provides.”

There is a Geotab mobile app, but it’s designed with the fleet managers in mind and helps them to keep track of their vehicles and deal with any emergencies even when they are away from their control centre.

The engine data collected by the solution is also a factor in overall fleet performance – helping to identify potential mechanical problems before they cause a breakdown. This not only minimises the time a vehicle is off the road, it also reduces the reliance on hiring replacement vehicles to provide cover.

“For us, it was about being able to help the drivers, not distract the drivers,” said Viña. “It was about increasing our efficiency to increase our performance. And it was all about the data. In the end, that was the fuel that really helped us to better drive our fleet.”

IoT Now - February / March 2017

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FEATURE

IoT demands new SIM functionality While tradition SIM card capabilities have served communications service providers (CSPs) well for several years, for enterprises looking to set up regional and indeed global IoT networks, local and roaming SIMs simply lack the required functionality, writes Peter Dykes The Subscriber Identity Module (SIM) has come a long way since its humble beginnings when GSM was rolled out in the 1990s. First came the local SIM that we all are familiar with, which only attaches to a single network and has to be replaced if the user wants to change network provider. Next came the roaming SIM which was designed to seek the preferred network hosted on it but in the event of that network being unavailable, to seek other networks to connect with. Selection of an alternative network isn’t always automatic however, as some operators use a signalling steering node which will only allow connection to another network after a predefined number of tries to connect to the preferred network. In addition, the order of preference is largely dictated by the alliances which exist between the various operators that have coverage in a specific area.

Wireless solutions vendor Sierra Wireless has a full suite of IoT connectivity products in the market, which includes an eUICC-enabled smart SIM. Cyril Hullin, Sierra Wireless’ vice president of Product Marketing for Cloud and Connectivity Services, explains, “eUICC is a container in which we can host several logical SIMs with the capacity to remotely provision them with new mobile network operator (MNO) profiles and then remotely load, activate, suspend or deactivate these profiles. What it brings to the market is that the SIM becomes the property of the enterprise customer and not the operator, as was traditionally the case.”

A promise finally delivered eUICC – a SIM for IoT The requirements placed on an IoT SIM stem essentially from the need for ubiquitous coverage. To begin with, enterprises need to deploy devices in indoor, rural and urban areas, and in many cases, across a number of different countries. They will more often than not have to deal with zones of variable coverage and deploy across and dynamically switch between any number of different operators as the devices embedded in, for example, connected vehicles move over large distances without incurring roaming charges. In addition, because most connectivity will be data-focused, there is a need to maximise the quality of service (QoS) in terms of data uptime rates and, finally, there is the issue of which network technologies are being used in any particular location. Not only does this include the three Gs of 2G,3G and 4G, but also the growing IoT family which covers low power wide area network (LPWAN) technologies like LoRA, SigFox, CatM1 and NB-IoT. Enter the embedded Universal Integrated Circuit Card (eUICC). This is a smart technology which sits on the SIM and which addresses all of the above issues, and

being programmable using over-the-air (OTA) techniques, it is also inherently flexible.

Hullin adds, “eUICC-enabled SIMs have been in existence for a number of years during which time around 20 million of them have been deployed, but, and it is a big but, the promise of eUICC as it has been deployed in versions 1.0 and 2.0 of the standard, has not been delivered.” This, he attributes to the fact that development was largely proprietary, meaning poor interoperability and interworking prevented swapping MNO profiles across different SIMs thereby holding back the full potential of the technology. However, in May 2016, the GSMA issued eUICC version 3.1 of the standard which imposes full interoperability between the SIM vendor and the two major infrastructure nodes. These are the Subscription Management Data Preparation (SMDP) which stores the MNO SIM profile and the Subscription Management Secure Router (SMSR) which loads the MNO profile on to the SIM, along with the origin of the module. Effectively, it enables vendors to completely decouple the SMDP and the SMSR from the SIM and the device vendor, meaning the MNO profile

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“eUICC-enabled SIMs have been in existence for a number of years during which time around 20 million of them have been deployed, but, and it is a big but, the promise of eUICC as it has been deployed in versions 1.0 and 2.0 of the standard, has not been delivered.”

IoT Now - February / March 2017

is completely agnostic with regard to the device, the SIM management platform and indeed the device vendor. “This means that we will at last have the solution which delivers the promise of eUICC that the industry first wished for around seven years ago,” says Hullin.

Cost, competition and co-operation The implications of fully-functional eUICC-enabled devices are massive, particularly in terms of cost savings for IoT device manufacturers and enterprise customers. For device vendors, it means SIMs can be hard-wired at source and need never be removed over the lifetime of the device, which in some cases could be a decade or more. Sanjay Khatri, the head of IoT Platform Product Marketing at IoT vendor Cisco Jasper, says: “eUICC is important for the growth of IoT, particularly in some key verticals like automotive and industrial equipment, where products are manufactured centrally and shipped worldwide for use. eUICC helps manufacturers simplify their supply chains. Imagine the overhead of having to produce connected cars for individual countries. It also lets businesses have more freedom in choosing their connectivity provider.“

IoT Now - February / March 2017

Khatri’s second point is also a reason why eUICC, while enthusiastically supported by the business community, is still slow to be adopted by the service provider community because it makes it much easier for their business customers to switch to a competitor when coverage or costs demand it. Indeed, CSPs are in a difficult place when it comes to IoT. On the one hand they want the connectivity business from the rapidly growing numbers of enterprises that are adopting IoT, even though eUICC SIMs enable these customers to avoid roaming charges. On the other hand they see the ease with which eUICC-enabled SIMs can be remotely reprogrammed with a rival operator’s profile and given the fierce competition that exists in the consumer cellular market alone, the last thing they need is a another potential source of churn. It does seem however that CSP’s are beginning to bow to the inevitable. As Khatri says, “In the long run, our opinion is that the service provider community will also embrace [eUICCenabled SIMs]. There are more signs of cooperation between operators to win the global business of many of the multinational corporations that are looking at a worldwide approach to their IoT business.”

IoT CHALLENGES

Beyond the hype IoT is creating transformative new apps, services and experiences Oliver Tucker is the chief executive and co-founder of Wireless Logic, the provider of M2M/IoT managed services across mobile, satellite, low power wireless networks and fixed lines. Established in 2000 with Philip Cole, the company can overlay a private, secure network across global mobile networks to give customers access to an otherwise high cost and complex platform. At the heart of Wireless Logic’s offering is NetPro, an infrastructure that enables organisations to deploy secure and resilient network structures with no capex, stringent service level agreements and a fixed IP address for each mobile device. The company’s SIMPro platform is now used by more than 95% of its customers to provide complete, one window visibility, control and management, tailored billing and reporting functions across their multiple SIM estates.

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Oliver Tucker: The market continues to evolve and that necessitates a big investment to stay ahead of the curve.

As the IoT market matures, so the choice of network technologies coming to market widens as more business to consumer (B2C) activity begins. Talking to George Malim, Tucker shares his insight on the current market and where he sees the future opportunities for success

IN ASSOCIATION WITH WIRELESS LOGIC

IoT Now - February / March 2017

George Malim: What has been the greatest change you have seen in the market in the last two years?

impossible for one company to provide a complete end-to-end solution working in isolation.

Oliver Tucker: There have been multiple changes in the last two years. At the macro level, businesses and governments are starting to see how IoT can improve bottom lines while before organisations were a little hesitant about the benefits. That indecision in the business-tobusiness (B2B) market has now gone and, while consumers have lagged behind in terms of seeing the benefits of IoT, they are now starting to see the potential across a number of markets including healthcare, home management and incar entertainment. It’s a buzz that is driving greater investment in the IoT ecosystem with connectivity, module and application development topping the agenda. As a result, many more players are entering the market place, which with a compound annual growth rate of 1525% is proving to be a very attractive proposition to new entrants.

On the connectivity side, technologies such as low power wide area networks (LPWAN) are coming to market and contributing to the confusion over competing technologies and standards. Cellular remains dominant for now but a lack of clarity exists over which LPWAN technology will reign supreme. I don’t think there will be any clear winner in the short term. We will see a requirement for different technologies from a mix of providers.

At the micro level, we’re seeing more sophisticated applications that by their very nature, require more data. Data commoditisation is a hot topic as the number of devices that communicate data increases exponentially. A good example of this is vehicle tracking. A few years ago companies just tracked a vehicle to ensure it was travelling as expected. Now apps are tracking the driver, the items being delivered and picked-up as well as providing analytics for the engine diagnostics. IoT in general is inherently very complex. It involves hardware, software, middleware, storage, security, integration into platforms and connectivity. Partnerships therefore have become far more important. People recognise that collaboration is the way forward as it is

IoT Now - February / March 2017

GM: How is the IoT industry working to address the increasing concern about security in the market? OT: Security is still a huge issue. Hackers remain an endemic threat so protecting customer data and infrastructures is as vital now as ever. Hackers have the power to curtail a company’s performance and bottom-line so there are huge implications as the market moves to serve sensitive applications such as health-related devices. There have been many examples of IoT devices being compromised recently and if security is not prioritised, the whole business opportunity of IoT could be severely undermined. But, to combat the threat we’re now seeing companies teaming up to secure IoT devices with encryption and secure boot technologies. In our part of the ecosystem, at the network layer, Wireless Logic continues to

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We’re now seeing established companies like IBM and Intel making big investments in IoT and companies, such as those in smart energy, all have an IoT strategy and an eye on developing innovative technologies.

Finally, there is a growing noise about multiIMSI/profile SIMs and embedded soft SIMs. With the 2G sunset issues in the US highlighting the cost of swapping out SIMs in stranded assets in the field, customers want more control over their connections and believe that the ability to swap networks without changing SIMs is relevant. However, this is not applicable to all applications or all countries but is especially relevant to those organisations which currently ship assets to multiple territories.

IoT CHALLENGES

invest in network layer security as well as technologies such as deep packet inspection (DPI) to detect anomalies in traffic patterns. Security is simply vital and we are now finally seeing a collective effort from industry to minimise risk from attacks. But it will remain an on-going work in progress. GM: What is the impact on IoT connectivity providers’ business models of user demand for greater flexibility in contract terms, adaptable tariffs and aggregation?

OT: Flexibility is where Wireless Logic can make a real tangible difference to our customers. Businesses that have been focused on the B2B2B opportunity have customers who don’t mind fixed term contracts but they do want data pooling. However, consumers want flexibility to pay as they go or top up as required. Therefore businesses that sell to consumers increasingly require enablement platforms to bring them close to the customer and add connectivity as demanded to particular devices.

In the B2B market place it is specialised providers that are demonstrating huge success. Who are you going to go to for health services – a network operator, a generalist or a healthcare provider? The answer’s obvious and that’s why vertical providers with specific understanding of their markets are succeeding. That doesn’t mean platform providers won’t gain traction eventually but to date it is the specialists that have stood out. GM: What is behind the growing trend for delivering value-added bolt-ons?

Aggregation or pooling of data when you have 10,000 assets in the field is critical to achieving efficient operations but this depends on platforms that are able to manage and service the assets. The days of customers asking for a data tariff are gone – they want real-time data usage, to get alerts when tariffs are exceeded and to have full control over their estate of assets. The market has evolved and become more sophisticated as have the demands of our customers and that necessitates a continual investment in both our software platform and our overlay network. Being able to control the connectivity at a network level will prove even more significant as consumer demands rise. The barrier to entry is quite high which is why there have been few new market entrants in our part of the ecosystem over the last few years.

OT: As soon as a customer comes on board, we focus on how to add value to their offering. For example, our proven track record has seen huge success with mapping as an additional service because many customers benefiting from our connectivity services require this along with location based services as part of their application. Fundamentally, we never wanted to be just a ‘pipe’ for the operators and never have been. With our SIMPro connectivity platform and NetPro overlay network we offer choice and services such as device management and world-class mapping solutions from HERE and Google Maps. Most recently, an entirely new hardware-based suite of services has been introduced to flesh out and enrich the offering even further. It is precisely this approach which continues to differentiate us even more in the market place from the networks themselves and some of our competitors.

GM: How important is it that providers are specialised and understand the specific needs of each vertical they address?

GM: What about technological changes? What’s the impact of OEMs driving the need for multiprofile SIMs, for example? ▼

Flexibility is where Wireless Logic can make a real tangible difference to our customers. Businesses that have been focused on the B2B2B opportunity have customers who don’t mind fixed term contracts but they do want data pooling

OT: It’s hugely important. For example, to be successful in fleet tracking demands a highly verticalised specialism. Companies that have emerged from this industry who know what is required have incorporated connectivity capability into their specifically developed apps. Ultimately their success is down to their vertical expertise. However, if you look at many middleware vendors, a lack of market knowledge in specialist sectors has resulted in offerings which are less compelling and have compromised the proposition.

IoT Now - February / March 2017

OT: Technology wise, we’ve seen the proliferation of bearer systems, such as LPWAN and NB-IoT with the full impact and repercussions still to play out. With different technologies and standards, there is probably more confusion in the market place than ever before, alongside the increased opportunities In terms of multi-IMSI/multi-profile technologies, huge potential exists especially from OEMs. As the more flexible SIM technologies come on-board, I expect to see applications evolving in terms of the ability to switch networks over-the-air, and enable real-time data control/capping which will become even more vital as the size of data consumption increases. Usage, control and extendable SIM life will all benefit from the incoming technologies. Notably, there is no one SIM that fits all – at least commercially. Some SIMs will be applicable for high data applications, while others will work commercially for low bandwidth. But, as the original equipment market (OEM) starts to gain traction and manufacturers start to get closer to their customers, there is a growing focus on the end user’s requirement. GM: Does the market still suffer from excessive hype? What are the challenges of separating pipe dreams from viable propositions? OT: Inevitably hype still prevails because IoT is full of potential and possibility, however that’s not a reason to ignore the market. There has been huge progress in the last two years; making things or machines intelligent isn’t new, it has been around for years. What is new, however, is the economics and where IoT has been successful is in areas such as maintenance systems, the protection of assets and monitoring. On the consumer side the situation is less clear. For example, for all the buzz around smart technology in the home, we need to cut through the hyperbole and think about the actual user experience and who really stands to benefit. The benefits to businesses are clear in reduced operational costs and

helping to deliver new offerings, but on the consumer side the plus points are less apparent at the moment. Ultimately, IoT is disruptive and presents a fundamental shift in how we do things. Yes, there’s hype but IoT will create really interesting new apps, services and experiences which offer substance and tangible improvements to both our commercial and domestic lives. GM: Given the accelerated rate of change where does Wireless Logic fit into the IoT landscape today and where do you see the company developing in the next two years? OT: I’m a firm believer in focus. IoT systems are very complex and comprise a substantial ecosystem. Our success lies in homing in at what we are good at and capitalising on our European focus with a global reach. The European market is fragmented and very complex… We are a leader in providing infrastructure to transport data securely over multiple bearers as well as platforms to control and manage assets. We’re good at it and we provide choice to the customer. People question the Chinese or Indian markets as an expansion target and I’m sure they are huge but so is Europe and we’ve made significant inroads here. This will continue to be our focus, though that doesn’t mean we will not pursue opportunities in other locations as they arise. We’ve built a reputation for supplying connectivity platforms – we offer choice of bearer services and we can transmit data securely. We’re network agnostic and bearer service agnostic. We understand and address the B2B2B and B2B2C market and we have developed platforms that can enable manufacturers to add connectivity to their devices. It has worked so far and I am confident our future will continue in a successful vein if we maintain this winning approach.

www.wirelesslogic.com

IoT Now - February / March 2017

INTERVIEW

Progress is cumulative for IoT software platform provider Bernd Gross is the chief executive of Cumulocity which has emerged as a leading global IoT software platform provider, serving hundreds of customers, with more than 3,000 developers subscribed, and over 1,500 commercial tenants deployed across more than 20 data centres worldwide. Here, Emil Berthelsen, the principal research analyst at Machina Research explores how the company has developed and its future plans

The Cumulocity IoT software platform is designed as a ready to use product, with flexible deployment options and open APIs to avoid lockins. The platform is a highly scalable solution, based on the principles of multi-tenancy and automation as inherent in efficient IoT operations, and built around a strong ecosystem of partners.

Anticipating customer needs from the beginning Scan the IoT platform market in 2016, and the list

of potential providers is almost endless, including numerous new entrants and a handful of early pioneers like Cumulocity. Unlike most of its competitors, Cumulocity began life as a start-up as part of Nokia Siemens Networks, growing to a sizeable 90-employee company before being spun-off by its management team, and establishing its headquarters in Dusseldorf, Germany in 2012. One of its key features, expressed through the company name, is that its early design of an IoT platform was based on a cloud architecture and data at velocity. With remarkable foresight, Cumulocity chose a parallel design path for its platform, building on the advantages of cloud services which we will return to, and also recognising that enterprises in particular would potentially opt for on-premise or private cloud solutions. Having this dual deployment option became an early advantage for the company. These enterprise decisions around trusting cloud

â&#x2013;ź

From a small start-up with early designs created in the Mountain View offices of Nokia Siemens Networks in 2010, Cumulocityâ&#x20AC;&#x2122;s ecosystem now includes a wealth of device partners, network and connectivity partners, application partners, system integrators and independent software vendors (ISVs). These partnerships support it in meeting the requirements of enterprises and service providers focused on creating profitable IoT businesses.

IN ASSOCIATION WITH CUMULOCITY 56

IoT Now - February / March 2017

services or requiring an on-premise solution emerged time and time again, particularly when enterprises considered the make or buy routes that often formed part of the investments in new and competitive technologies. The management team of Cumulocity had recognised these market requirements, and designed in 2013-14 an IoT application platform structure on three very simple yet highly effective guidelines: scalability, efficiency and open interfaces.

the scalability challenge is also the multidimensionality of what is being scaled – the diversity of devices, applications, protocols and data types. Where perhaps one provider may have built scalability for one particular aspect of IoT, it is the combination of all these factors which ultimately test the features and functions of device management, data management, and application management.

Bernd Gross: Enabling scalability in IoT operations cannot be the end goal – the next step for any service provider must be to ensure that the operations themselves are efficient and ultimately fully automated

Efficiency and automation Internet of Things continues to deliver on early predictions as more and more devices become connected to the interwoven networks, and as the number of applications and amount of data continues to grow at exponential rates. These substantial shifts in volumes, far from comparable to any increases seen before, are what makes scalability a premium feature in any robust and competitive IoT application platform. Added to

IoT Now - February / March 2017

Enabling scalability in IoT operations cannot be the end goal – the next step for any service provider must be to ensure that the operations themselves are efficient and ultimately fully automated, managing all layers within an IoT application stack. This means making best use of storage and processing capabilities through multi-tenancy infrastructures, building high degrees of automation into the processes themselves to manage operations at this scale

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Scalability as a key feature in IoT

INTERVIEW

Figure 1: Cumulocity’s open IoT platform

[Source: Cumulocity, 2017]

To deliver the real benefits and opportunities in IoT, the stronger platforms would also need to be highly extensible

Keep an open environment through open interfaces Another important discovery identified by Cumulocity early on in its IoT application platform development was the importance of ecosystems and open environments for the platform. The platform was scalable, efficient and automated. To deliver the real benefits and opportunities in IoT, the stronger platforms would also need to be highly extensible. In other words, platforms had to enable enterprises and service providers to quickly integrate and make full use of other IoT applications provided by other ecosystem partners through open environments or Application Programming Interfaces (APIs). Building these technical capabilities were certainly challenges for Cumulocity, although using cloud infrastructures and data management expertise provided important advantages. Figure 1 illustrates this extensibility through open application programme interfaces (APIs) and the any network, any device approach. Another significant contribution Cumulocity

developed as part of an open environment approach was to create an ecosystem of partners who not only support the business in terms of channel partners but equally important, help build and deliver the wealth and diversity of applications which enrich this entire market for enterprises. This truly global and rich set of partners adds considerable value to the IoT application platform through compelling IoT applications, growing developer communities and ultimately, managed interoperability between various IoT worlds. This diversity and richness of the ecosystem is best illustrated with a view of Cumulocity’s growing ecosystem as shown in Figure 2. With these three key features of scalability, efficiency and open interfaces, Cumulocity created a path for enterprises as well as service providers of IoT-enablement based on Platformsas-a-Service (PaaS) and discrete elements of Software-as-a-Service (SaaS) such as the additional functionality available for device management. This additional functionality included, for example, automation on activating devices and identifying signal issues. Given the criticality for some IoT applications of consistent and resilient transfer of data to ensure timely billing, ensuring that devices were connected with the required signal strength became a fundamental capability of Cumulocity’s services. It has to be said that despite the as-a-service deployment option, Cumulocity maintains that it strictly follows a product approach, and looks to enable the simple, efficient and quick deployment of its solution for its customers. ▼

and speed, and perhaps most of all, ensuring secure and robust operations between device connectors, device managers, analytical tools, storage and processing capabilities, data visualization and integrations. It is the ability to pull together all of these capabilities into one common framework which makes Cumulocity a key IoT application platform contender to consider.

IoT Now - February / March 2017

Figure 2: Cumulocityâ&#x20AC;&#x2122;s ecosystem of partners

[Source: Cumulocity, 2017]

Building a global market From 2015, growth of the company has been the strategic priority. With an improved user interface and greater flexibility in deployment options for enterprises and service providers, including hybrid or edge architectures with distributed rules and abstracted protocols, Cumulocity has steadily built a strong market presence in several countries. It is worked closely with channel partners such as Deutsche Telekom â&#x20AC;&#x201C; on its Cloud of Things solution â&#x20AC;&#x201C; and Software AG in Germany, as well as TeliaSonera and Etisalat in other markets. Dedicated agents in China, India, Japan and Australia have added to these initiatives, and already locally present in seven countries, Cumulocity looks to extend its global footprint to an additional five countries in 2017. To support these developments, Cumulocity now has agreements with 20 cloud hubs globally, enabling the management of data to be conducted to regional data policy regulations. In addition, Cumulocity shows the openness of its platform in the different cases by, for example, enabling several of the emerging low-power, wide area (LPWA) connectivity technologies including SigFox, Actility, LoRa and NB-IoT. This removes the potential for radio technology vendor lock-in for its enterprise customers.

Market development The next 12 months will see a maturing of IoT including the replacement of many early, in-house developed platforms which may not have the

IoT Now - February / March 2017

attributes of evolved device management, streaming analytics, real-time visualisation and developer resources and tools including APIs. With its platform, and a developing ecosystem of partners, developers and service providers, Cumulocity seeks to add new and innovative micro-services to its horizontal platform to assist customers secure the success of their IoT initiatives. These include data management and monetisation through data service exchanges, and facilitate its partner ecosystem to more freely offer their value-add service components for the platform. As an early pioneer, Cumulocity continues to lead IoT. From a start-up in 2010, the management team and engineers behind the platform have combined the strengths of the original platform design, scalability and flexibility through cloud and on-premise deployment options with the unique characteristics of IoT markets, that is the diversity of devices and networks to building-in the agility and openness required to extend the platform to new services and applications. The result is a globally recognized and emerging IoT application enablement platform, adopted by a growing community of end user enterprises and service providers and underpinned by a global developer community. Where does Cumulocity go from here? It continues to hone the development of its IoT application enablement platform from its considerable experience in real-world customer projects to enable enterprises to build their connected businesses upon it, and for service providers to lay the foundations of profitable IoT businesses.

www.cumulocity.com/iotnow

FEATURE

IoT costs will fall this year benefiting consumers in healthcare and utility sectors Dermot O’Shea is optimistic about several key aspects of the Internet of Things (IoT) in the year ahead. In particular he sees the market growing and costs decreasing The IoT’s market growth will continue as the benefits of connected devices bring greater efficiencies and cost savings to businesses, as well as make our lives as consumers easier. The increased volumes in device shipments mean costs will continue to come down, and as a result, more business plans will make financial sense. There is a great buzz around the industry now and investors are scrambling to get in to the latest and greatest IoT opportunities.

The question of when will persist while the industry prepares for 5G 5G will still very much be in the development stages in 2017 while the industry waits for the actual standards to be set. We still won’t know exactly what frequencies and spectrum will be used in different global regions by the operators. All companies will continue to research, develop and collaborate with industry partners to try to ensure that we are ahead of the game and already have designs in test and development once we know exactly in what direction the industry is heading. Trials will continue, as will marketing efforts.

Taoglas antenna on a police car For example, there are specific site plans for the next Olympics, but as for a general rollout in mass markets, we are not sure exactly what to design for. The desire for increased speeds and bandwidth continues, so it’s certainly not a matter of if, but when.

Healthcare will see greater IoT benefits The business of healthcare and medical are ready to advance and use IoT in 2017. Because of the privacy, cost and adoption issues involved, this market has been slower to adopt IoT as a mass device solution and benefit. Now that the concepts and benefits have been presented across all the parties involved, there is a huge amount of awareness everywhere in the decisionmaking process, including government, insurance providers, medical device and pharmaceutical companies, medical professionals and patients themselves. However, that large number of decision-makers in the process, also has the potential to delay adoption, something of which companies serving this market are acutely aware.

IoT will create greater efficiencies in the utilities market while challenges remain A good example is of IoT taking greater hold in the utilities market is in the area of AMR

IoT Now - February / March 2017

(automatic meter reading). Traditionally utilities always read and communicated with their meters using their own supervisory control and data acquisition (SCADA) networks. However, it is costly to install and maintain those networks. With the subscription and data rates now being offered to IoT customers by the major carriers, they are finding it makes more sense to go to a cellular based solution. It is not only cost effective but more features and functionality can be offered to not only the utility, but to their customers. This all helps us use less energy while increasing profitability.

Big Belly Bin refuse cans use the Taoglas cellular and GPS antennas Yet, in 2017 we expect to see that there is still a barrier preventing this market from fully adopting IoT and that is: who is going to pay? The vendors expect the cities and municipalities to pay, hence increasing prices of services to the taxpayer. These solutions need more maturity to show how they save cost as well as saving on the environment and carbon taxes. Like the medical industry, there needs to be more adoption from all the players in the supply chain before greater adoption can occur.

Antennas to play more integral role in the success of IoT applications More antennas will be needed to drive the demands of today’s IoT applications and the expectations of the end users in 2017. • For cellular antennas, we will see the move from one antenna to two for LTE cellular systems. • GNSS antennas will need to have wider bandwidth to receive Beidou, Glonass and other upcoming satellites. • Wi-Fi is also seeing more MIMO antenna systems. Other ISM band solutions like LoRa, LPWAN and Sigfox are being considered and designed into certain applications. • BT LE, NFC and other technologies adopted from the smartphones are being utilsed as well, with the continuing improvements in costs.

The author, Dermot O’Shea, is joint chief executive of Taoglas

With the subscription and data rates now being offered to IoT customers by the major carriers, they are finding it makes more sense to go to a cellular based solution

It all means more antennas, in smaller spaces, at lower costs with increased performance. As a leader in the antenna market, we are tasked to improve materials, designs, innovation / R&D, time to develop and launch and test in order to keep up with the market demands. Now we also have 5G on the horizon, this will need to live and perform in harmony with all the other systems while improving and enhancing the end user’s experience.

May 1515 18, 2017 • Nice, Nice France e Driving th he roadmap to digital su uccess TM Fo T orum’s Interrnet of Ev verythin ng Live e! will fo ocuss on enabling and d monetizing digiital ecosystems to d deliv l er valuab l b ble new services bl i We’ve heard a lot about the prom mise of IoT and how it will ch hange the world we live in and a indeed the way we live. However, little has been achieved when it comes to unlo ocking the revenue opportu unities relat services. IoE Live! will w focus on the enablemen nt and monetization of IoE; examining e t marketplace, the ecosystem of stakeholders, and what is holding development bac

Key challenges Io oE Live! will addres e s: • How are IoE drivers and d challenges evolving, and where does the ma arket currently stand? • How can existing comp panies devise a successful IoE strategy and business model, and what lessons can be b learned from pioneers’ experiences so s far?

• What are the challengess to establishing an open digital ecosystem & efffecctive partnerships? • What does IoE service liifecycle and scaling look like and how can barrierss to growth be overcome? • What can be done to minimize risk and establish a model of trust througho out the IoE value fabric?

TM Fo orum Liv ve! fe eatures 7 ad dditional must-se ee tracks: A total of eight e Live! events that addre ess real-life challenges, providing you with the practica al ideas and tools to solve th hem.

www.tmfo forumlive.org

Dia amond Sponsor:

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EVENTS

IoT Evolution Expo Fort Lauderdale, USA 7-10 February 2017 http://www.iotevolutionexpo.com

Fintech:CODE 2017 London, UK 16-17 March 2017

The Industrial IoT USA Summit Chicago USA 18-19 April 2017

http://fintech-code.com/en/

https://www.industrialiotseries.com/usa/

7th Annual European Smart Grid Cyber Security London, UK 21-22 March 2017 http://www.smi-online.co.uk/utility/uk /european-smart-grid-cyber-security

IoT Business Platform Asia Singapore 14 February 2017 iotbusiness-platform.com/en/

Internet of Things Summit 2017 San Francisco, USA 19-20 April 2017 https://theinnovationenterprise.com/su mmits/internet-of-things-summit-sanfrancisco-2017

Internet of Retail London, UK 21-22 March 2017 https://internetofbusiness.com/events/ internet-of-retail-emea/

Digital Transformation Forum 2017 London, UK 20-22 February 2017

Connected Car Insurance Europe London, UK 19-20 April 2017

https://digitaltransformation.iqpc.co.uk

http://www.tu-auto.com/connectedcarinsurance-eu/

Mobile World Congress 2017 Barcelona, Spain 27 February - 2 March 2017 https://www.mobileworldcongress.com/

M2M / IoT Forum CEE Vienna, Austria 27-28 March 2017

Connected Fleet Amsterdam, The Netherlands 19-20 April 2017

Internet of Manufacturing North America Chicago, USA 7-8 March 2017

http://www.m2m-forum.eu

http://www.tu-auto.com/fleeteurope/

http://www.internetofbusiness.net/man ufacturingchicago/

IoT Asia 2017 Singapore 29-30 March 2017 http://www.internetofthingsasia.com

Internet of Energy Cologne, Germany 7-8 March 2017

IoT Global Congress 2017 London, UK 27-28 April 2017

http://www.internetofbusiness.net/ energy/

http://iotglobalcongress.com

Embedded World 2017 Nuremburg, Germany 14-16 March 2017 https://www.embedded-world.de/en

Retail:CODE 2017 London, UK 16-17 March 2017 http://retail-code.com/en/

IoT Now - February / March 2017

Industry 4.0 Summit Manchester, UK 4-5 April 2017

ICS Cyber Security London, UK 26-27 April 2017

http://www.industry40summit.com

https://icscybersecurity.iqpc.co.uk

Internet of Insurance Surrey, UK 5-6 April 2017

Internet of Things Applications, Berlin 2017 Berlin, Germany 10-11 May 2017

https://internetofbusiness.com/events/ internet-of-insurance-emea/

Asia IoT Business Platform Yangon, Myanmar 7 April 2017 http://iotbusiness-platform.com

http://www.idtechex.com/internet-ofthings-europe/show/en/

TM Forum Live! 2017 Nice, France 15-18 May 2017 http://www.tmforumlive.org

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IoT Now: ISSN 2397-2793

F E B R U A R Y/ M A R C H 2 0 1 7 • VO L U M E 7 • I S S U E 1

CEO GUIDE TO MOBILE WORLD CONGRESS 2017 NOKIA INTERVIEW Accelerate your path to IoT excellence

INSIDE: Four-page Mobile World Congress 2017 event preview including GSMA Innovation City attractions • HCL Technologies explains why organisations are turning to IoT platforms to generate sustainable business value • Altair analyst interview • Latest news online at www.iot-now.com

ANNOUNCING THE IoT GLOBAL NETWORK AWARDS 2017

the

IoT GLOBAL NETWORK AWARDS Recognising excellence in IoT innovation Enter today: iotglobalawards.com partners

CONTENTS

CEO Guide to Mobile World Congress 2017

S15

INTERVIEW

S10

S17

CONGRESS PREVIEW

ANALYST INTERVIEW

IN THIS ISSUE

S10 EVENT PREVIEW IoT Now’s event preview, presenting the IoT-related highlights of this year’s Mobile World Congress

NEWS BMW to locate research team at Watson IoT Munich headquarters, Cisco Jasper expands IoT services to Chile and Hong Kong

S15

INTERVIEW Sukamal Banerjee says that organisations will unlock sustainable value from IoT if they maintain focus on business outcomes

INTERVIEW Frank Ploumen, the chief technology officer for IoT platforms and applications at Nokia, tells George Malim that technology is no longer the greatest challenge facing the further development of IoT

S17

ANALYST INTERVIEW Eran Eshed tells Tobias Ryberg, the co-founder of M2M/IoT analyst firm Berg Insight, about Altair’s latest chipset launch

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NEWS NEWS IN BRIEF Panasonic Automotive and Qualcomm to launch in-vehicle infotainment system

Stream IoT-X platform selected to deploy LoRaWAN in Liverpool

The companies have integrated Android 7.0 features to give drivers a unified experience across a car maker’s entire vehicle range, adjusting for different applications, screen sizes, and resolutions. This adaptive user interface (UI) design concept is a cost-saving feature that will allow OEMs to optimise their system engineering investments and customise the infotainment system across vehicle lineups.

Stream Technologies, in partnership with Sensor City, is to bring the Internet of Things to the UK city of Liverpool with the deployment of the Nigel LoRaWAN low power Chadwick, wide area network Stream technology. Stream’s Technologies IoT-X platform will enable and manage the network, allowing the development and use of devices for applications including air quality monitoring, asset tracking and social care.

“This has been an exciting collaboration of industry leaders where our combined technologies, innovations and engineering efforts have enabled us to demonstrate superior, highly intuitive, in-car infotainment systems,” said Patrick Little, senior vice president and general manager, Automotive, Qualcomm Technologies. “We look forward to continuing to work with Panasonic Automotive and Google to continually advance our Snapdragon automotive solutions to bring to life the advanced features and services of the Android experience.”

As part of the UK’s IoTUK Boost initiative, Sensor City and Stream will be able to provide SMEs and entrepreneurs with the knowledge and skills to become quickly productive and innovative through the use of LoRa. With longer range, decreased power requirements and lower cost than a mobile network, LoRaWAN enable a much wider range of IoT applications. Stream and Sensor City aim is to work with

Cisco Jasper expands IoT services to businesses in Chile and Hong Kong

BMW to locate research team to IBM’s Munich Watson IoT HQ

Panasonic Automotive Systems and Qualcomm Technologies are working together to develop an Android-based in-vehicle infotainment (IVI) system.

Businesses in Chile and Hong Kong will be able to use the Internet of Things (IoT) to deliver new revenue-generating services, following deals between Cisco and Entel in Chile as well as SmarTone in Hong Kong. Entel has selected the Cisco Jasper Control Centre IoT connectivity management platform to enable customers to rapidly transform their businesses with IoT services. “Businesses throughout Chile are pursuing IoT to help reduce costs, introduce new services and drive new revenues,” said Julián San Martín, the vice president of corporate Markets at Entel. “Together with Cisco, Entel will be the trusted partner for companies looking to accelerate their IoT success.” SmarTone and Cisco have announced the launch of Internet of Things (IoT) services in Hong Kong. This partnership enables businesses in any industry to use the SmarTone mobile network and the Cisco Jasper managed connectivity platform, Control Centre, to deliver new services and increase revenue. “We are committed to helping our business customers take advantage of IoT to deliver real business results, and to achieve that we needed the best IoT connectivity management platform,” said Daniel Leung, head of Business Markets at SmarTone. “Cisco Jasper is the global leader in IoT platforms, and this partnership makes it simple for all businesses to capture their share of the IoT market by delivering new connected services.”

IBM has announced a new collaboration with the BMW Group, through which the companies will work together to explore the role of Watson cognitive computing in personalising the driving experience and creating more intuitive driver support systems for cars of the future. As part of the agreement, the BMW Group will collocate a team of researchers at IBM’s global headquarters for Watson Internet of Things (IoT) in Munich, Germany and the companies will work together to explore how to improve intelligent assistant functions for drivers. IBM recently pledged to invest US$200 million to make its new Munich centre one of the world’s most advanced facilities for collaborative innovation as part of a

at least 10 small to medium-sized enterprises (SMEs) or entrepreneurs, helping them to bring early stage IoT products and services to a commercial prototype stage, or early market release. IoTUK Boost is funded by the UK government as part of the IoTUK research and innovation programme, underlining the importance of IoT for the UK’s digital economy. As part of IoTUK Boost, Stream will be involved in holding meet ups, open calls and training workshops to stimulate engagement with the test network for a minimum of six months. Nigel Chadwick, the chief executive of Stream Technologies, said: “Stream is seeing a tremendous increase in adoption of IoT-X in smart city deployments, due to its granular control of IoT networks – including LoRa, cellular and satellite. Liverpool will have the advantage of IoT-X’s cutting edge technology to enable low-cost and long-range connectivity.”

global investment of $3 billion to bring Watson cognitive computing to the Internet of Things. “Watson is transforming how people interact with the physical world – helping to create safer, more efficient and personal experiences at home, at work and on the road,” said Harriet Green, the global head of IBM’s Watson IoT business. “With this agreement, our companies will work together to lay the foundations so that drivers can benefit from Watson’s conversational and machine learning capabilities. Our insight shows that while the car will remain a fixture in personal transportation, the driving experience will change more over the next decade than at any other time of the automobile’s existence.”

IBM and Watson to collaborate at Munich centre

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NEWS

Ericsson signs agreement with China Mobile to cooperate on the Internet of Things Ericsson and China Mobile have signed a strategic agreement to cooperate on the Internet of Things (IoT). The deal is part of China Mobile’s Big Connectivity strategy, under which the operator expects to serve 200 million connected devices by 2017.

collaboration with global leading enterprises of advanced platform, application and intelligent hardware to drive the rapid development of our industry, and provides superior applications and services to our customers.”

The two companies will now start indepth cooperation to manage connections efficiently, provide a consistent service to global enterprise customers and to explore new Internet of Things markets.

Chris Houghton, the head of Region North East Asia at Ericsson, added: “We are very proud to be selected by China Mobile as a strategic partner for Internet of Things. These types of applications will also help promote the development and deployment of 5G technology. We look forward to supporting China Mobile and developing this business while accelerating largescale deployments of Internet of Things across the world.”

China Mobile will use the Ericsson Device Connectivity Platform to streamline the process for provisioning, as well as deploy services to capitalise on new business opportunities. With the Ericsson platform, China Mobile will be able to integrate resources of roaming partners and offer global enterprise customers reliable connectivity based on service level agreements. Other benefits include a common and unified approach to customer portals and selection of access network. Yuejia Sha, the executive vice president of China Mobile, said: “China Mobile expects to have 200 million IoT connections by 2017. We stick to the strategy of open cooperation with our partners for win-win results. China Mobile strengthens the

Chris Houghton, Ericsson

Only 19% of households are likely to purchase or use connected home technology over the next five years Only 19% of households are likely to purchase or use connected home technology over the next five years, according to an EY survey of 2,500 households in the UK. However, further analysis by EY shows that despite this discrepancy, there are a number of opportunities ripe for organisations looking to capitalise on the smart home revolution. According to the survey, smart heating is the connected home technology that consumers are most likely to purchase or use over the next five years at 26%, with 53% unlikely to purchase or use smart heating over the next five years. Other technologies are smart lighting (23% likely, 57% unlikely), connected car (18% likely, 61% unlikely), smart watch (18% likely, 66% unlikely), smart fridge (15% likely, 69% unlikely), and smart oven (14% likely, 71% unlikely). Adrian Baschnonga, EY lead telecommunications analyst, said: “While connected lifestyles are very much the norm, the majority of consumers have yet to be convinced of the value of smart

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home products. Awareness levels remain low, and a fragmented market of competing solutions is hindering the development of simple offerings that resonate with households.” Despite the general lack of consumer enthusiasm for smart home products, 34% of households are very interested in the new technology and gadgets, up 4% since the last EY survey in 2013. In addition, some household demographics already have a pronounced interest in smart home products. For example, over half of the young, affluent and tech-savvy ‘Digital Devotee’ segment from the survey are likely to use or buy smart heating in the next five years. It is therefore important for companies investing in smart home technologies to put the consumer at the heart of everything they do and provide practical solutions to everyday needs. Understanding the diverse needs of the modern home and refining smart home products in the light of customer feedback will be vital to accelerate adoption rates.

NEWS IN BRIEF IoT botnets present unmanageable cyber security risk, warns Juniper Research New data from Juniper Research has found that the consumer IoT installed base will reach over 15 billion units by 2021, an increase of 120% over 2016. Juniper cautioned that the vast scale of this connectivity will, unless action is taken, lead to an unmanageable cybersecurity risk created by botnets in excess of one million units. Juniper’s latest research, Internet of Things for Security Providers: Opportunities, Strategies, & Market Leaders 2016-2021, found that recent IoT botnets will prove merely to be the tip of the cybersecurity iceberg. Botnets were uncovered as a key factor in the largest DDoS (distributed denial-of-service) attack ever recorded last year. The report found that the use of botnets to disrupt internet services forms part of the near-term threat landscape. It predicts that botnets will be used for more malicious purposes in future, impacting consumer, industrial and public services markets.

Thingsquare announces IoT starter kit combining wireless IPv6 meshing with Bluetooth beacons Thingsquare has announced the availability of an IoT Sensortag starter kit, in collaboration with Texas Instruments and Weptech. This, says Jarle Boe, development kit manager at Texas Instruments and founder of the Sensortag platform, is the world’s first Internet of Things (IoT) system that combines remote connectivity through IPv6 meshing with proximity detection via Bluetooth beacons. “The Thingsquare system really shows the benefits of the dual-radio approach taken by the Sensortag hardware. Thingsquare’s combination of a low-power 6lowpan mesh network with Bluetooth beacons is unique in the market,” says Boe. The Thingsquare kit is for professional developers and decision-makers who want to evaluate their options for their upcoming wireless product or system.

INTERVIEW

Operational excellence that addresses scalability and security provides the platform for IoT differentiation Frank Ploumen, is the chief technology officer for IoT platforms and applications at Nokia. Here, he tells George Malim, that among the many challenges facing the further development of the Internet of Things (IoT), technology is no longer the greatest. Technology and connectivity choices in particular still play a critical role – and important work remains to be done – but it is taking a more comprehensive approach to enabling profitable business models and achieving operational excellence that is now at the top of organisations’ minds

Frank Ploumen: The biggest challenge with new revenue streams is that people haven’t sorted out what data they can monetise and what data has privacy sensitivities around it. The market is a Wild West environment. Out here in the Silicon Valley where I live, companies have made many trials and there have been many failures. That experimentation is good but monetisation of data in general remains undiscovered territory. GM: Connectivity is a vital part of IoT. How are the many new connectivity options helping organisations generate profitable revenues from IoT? FP: Connectivity is mostly radio connections in IoT, there’s very little wired connection. The basics that need to get sorted out are to identify what is the most economic way of collecting the data. From our experience, it’s clear that there is no one-size-fits-all solution and I fully expect many radio technologies to co-exist for many years. That’s because of the difference in

applications and the deployment terrain. Demands change for global deployments compared to a single city roll-out of an IoT application. Similarly, a smart city project has very different demands to deploying IoT in an oil and gas or mining environment. I don’t think we’ll see a single technology coming to the fore quickly because of this disparity. Having said that, there is a theme with the low power wide area network (LPWAN) technologies that are emerging. These networks, along with 3GPP technologies such as narrowband IoT (NBIoT) and extended coverage GSM, focus on extending range and maximising battery life. The only variable is bandwidth availability and spectral efficiency. GM: Does the somewhat bewildering array of technologies hinder rather than help? FP: In the short term it’s a bit of hindrance in the sense that there’s a lot of confusion and misinterpretation in the market. However, I look at these different technologies as items in a toolbox from which organisations can choose the most appropriate system for their deployment, balancing capex and performance. Non-experts, though, will find this choice less clear so I could see five ▼

George Malim: What do you see as the key challenges associated with opening up new IoT revenue streams for customers?

IN ASSOCIATION WITH NOKIA S6

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Frank Ploumen: You can't trust data from an unmanaged source

The other issue to consider is the lifespan of the technology selected. If a city deploys sensors for monitoring traffic, parking or the environment, the chances are it is looking for the deployment to have a life of 10, 15 or 20 years. Given that, it’s probably not realistic to be able to make a safe decision on a technology to be out in the field for that length of time. Therefore organisations need to create an environment in which it’s economically viable to change technology. Connecting a traffic sign to cloud today can be very different to how it was ten years ago so organisations need a way to mix and match technologies so they don’t lose their entire investment. For radio connections, the main challenge is that people complain about their cost for IoT. If we can get the customer to a price point where a 3GB package goes from $20 down to 3MB for

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two cents the cost is no longer a dominant issue. The challenge is that we can’t do that with today’s radios but, by losing track of cost, we’re forgetting the benefits of existing radio offerings in terms of their security, ultra-reliability and their global footprint. A lot of LPWA discussion centres on reducing the cost but in doing so we must keep an eye on what other attributes could be lost. GM: To what extent is the sunsetting of 2G mobile networks an opportunity to move to a more appropriate connection technology for each app and service? Is there a silver lining to 2G retirement? FP: The sunsetting of 2G is the first real world scenario in which we need to deal with the fact that radio technologies don’t stay around forever. Replacing radio modules is probably not the key heartburn – although the labour cost may be significant. The real cost is for apps that were designed for 2G and the integration of ▼

different technologies compete for the same value proposition.

INTERVIEW

systems that were designed to be set and forget. This is a significant challenge but the industry is learning from it. I don’t believe that you will find an operator that wants to give a 20 year guarantee on network availability but, if you want hardware for long term deployments such as highway signs, you will need to be prepared to change technology at some point. The only way to avoid such a change would be to build a private network but the economics of building one don’t stack up for that either. An important point is that 2G was never designed for IoT, it simply happened to get repurposed for IoT. New technologies like NB-IoT are purpose-built or adapted to be fit for purpose for IoT so I expect them to have a longer life. By relying more on IoToptimised radios we’ll have less dependency on a sunset dictated by external factors in future. There’s also the option of taking a hybrid approach such as building a solution based on new technologies and, when that sunsets, there’s nothing preventing you from converting your system to a private network. The choice then becomes whether to take on the burden of keeping the radios alive in your private network or replacing all the sensor modules. You could select technology today and plan to turn it into a private network in ten years, it becomes an economic choice at that point in time. GM: What is Nokia’s view of the low power wireless solutions that are coming to market? There are clear use cases but do you see them causing fragmentation and resulting in lack of viable standardisation? FP: There’s definitely some fragmentation but over time we’ll see a set of radio modules emerge that are multi-standard. For a lot of radio technologies, when you look at the physics, there’s no reason why they can be multi-protocol or multi-technology based. It just becomes a software question at that point. Obviously for IoT to be a success, fragmentation needs to be addressed. We don’t want 12 different radio modules available. GM: What do you see as the most important ingredients organisations need to enable them to get to providing new IoT services quickly?

FP: When we look at IoT applications the work we do is two-fold. We build infrastructure and platforms and targeted applications where Nokia is active. The temptation is to build something lean and vertical but, while that’s really fast to prototype, you quickly run into problems. The ugliness of going from the prototype to real deployment lies in other boring and mundane aspects such as the authentication. The best way to accelerate development and have a fast market introduction is to use known expertise and that drives you to a horizontal platform approach. If you take the example of a TV set top box, you’d pick a Linux operating system and build on top of it. You’re not going to develop a new operating system even though you could. You would save integration time by doing so but you’d soon get into trouble because you’d need to create a filing system and administration privileges, among others. The trade-off lies in using proven components at scale which I think is the biggest opportunity to accelerate IoT deployments. GM: What do you see as the main bottlenecks that are slowing down service deployment? FP: IoT is very much a partnership or community environment. Very few organisations can build solutions from A to Z on their own and, if they do, be very afraid because they’re probably locking you into proprietary technology for life. Bringing all of these components together doesn’t happen by itself. Systems integrators tend to make money by bringing components together but, as the industry evolves and more organic partnerships happen, things should work out of the box. If an organisation wants a best of breed solution it is not unrealistic to ask for Watson on top of a Nokia platform, for example. This type of outof-the-box availability will happen and bring costs right down. GM: How can Nokia help customers address these? FP: The platform we have built is driven by open standards and modular interfaces. We’re trying to push a modular architecture where we have a clean separation of functional blocks. Some people see this as overly complex because the architecture has a lot of blocks and interfaces but we recognise ▼

An important point is that 2G was never designed for IoT, it simply happened to get repurposed for IoT

IN ASSOCIATION WITH NOKIA S8

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customers may have already invested in some of these and we don’t want to push a onesize-fits-all agenda because then we are back to selling point solutions. We’re working to ensure this is an open ecosystem with welldefined building blocks. In 2016 we set up The IoT Community to foster the open, collaborative environment that IoT requires. We now have approximately 300 companies active composed of hardware and software vendors and municipalities and telecoms operators. There’s a very wide spread of companies involved and they’re focusing on use case development and how to make the business cases work.

excellence in scalability, reliability and security. The applications that sit on top of infrastructure ultimately are differentiated by their creative use of data so the quicker we can get to the separation of responsibilities the better. A data scientist wants to have as little as possible to do with the infrastructure. They just want the data to be delivered reliably and so they can analyse it and create differentiation.

GM: Given that the platform or foundational technologies of IoT are widely and readily available, how can organisations differentiate their offerings?

There are several standard elements that must be addressed to achieve operational excellence. These include creating the right cost structure, making the right choice between private, public or multi-tenant cloud and deciding whether to use edge computing or not. These are all choices that must be made within the context of specific app or service and from an infrastructure point of view we need to give companies the right tools to give them these clear choices. Only then will they be able to have their data delivered at the right time, at the right cost and with the right service level agreement.

FP: A lot of the underlying technology is readily available and open source so the biggest opportunity to differentiate comes down to operational excellence. It’s not hard to connect a streetlight to the cloud but what we can do to differentiate that is to provide

If I was an application developer, I’d say the compelling business case for an IoT infrastructure is guaranteed security that is run at the cost structure required by the app. If you can do that, you can enable someone to differentiate their offerings.

The technology isn’t the highest risk component, the biggest unknown in IoT is how to make money with use cases and that’s much more difficult to predict than how technology development will play out.

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The best way to accelerate development and have a fast market introduction is to use known expertise and that drives you to a horizontal platform approach

nokia.com/iot

EVENT PREVIEW

Mobile World Congress returns once again to Barcelona, Spain on 27 February – 2 March, 2017 with the exhibition and conference expected to welcome more than 100,000 attendees to the Fira Gran Via venue. Here, IoT Now provides a preview of this year’s event

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“We have a great event lined up for February – I’m particularly excited about the conference, where we’ll see several keynote speakers make their Mobile World Congress debut,” says Michael O’Hara, the chief marketing officer at GSMA. “Across the entire event, attendees will have the opportunity to explore and experience the cutting-edge technologies, products and services that have become so fundamental to our everyday lives.” ▼

This year’s Mobile World Congress conference will be focusing heavily on Internet of Things (IoT) and 5G wireless technology as enablers of a raft of new services and experiences. The hope is that these will transform the fortunes of organiser, GSMA’s, core membership of cellular operators and their suppliers. Of course, Mobile World Congress now extends well beyond these remits and the trend demonstrated over the last few years of carmakers and companies from other industries to attend in force is likely to continue this year.

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Confirmed Keynote Speakers Bob E Sell, the group chief managing director for Communication Media and Technology at Accenture John Stankey, the chief executive of AT&T Entertainment Group at AT&T Services Sunil Bharti Mittal, the founder and chairman of Bharti Enterprises who is also the chairman-elect of GSMA Mats Granryd, the director general of GSMA Eugene Kaspersky, the chairman and chief executive of Kapersky Lab Chang-Gyu Hwang, the chairman and chief executive of KT Corporation Takashi Niino, the president and chief executive of NEC

Of course, the event has more to offer than just conference sessions and much of the action, particularly in terms of demonstrations of new technology, will be on the show floor of the exhibition itself. The GSMA expects that more than 101,000 professionals from across the mobile industry and adjacent industry sectors will attend Mobile World Congress 2017. Eight halls of exhibition floor, hosting more than 2,200 exhibiting companies will welcome them and few will have time to see everything. Major brands such as AOL, Cisco Systems, Deutsche Telekom, Ericsson, Ford, Google, Hewlett Packard Enterprise, HTC, Huawei, IBM, Intel, Lenovo, LG, Mercedes-Benz, Microsoft, NEC, Nokia Solutions and Networks, Oracle, Orange, Philips Lighting, Qualcomm Incorporated, Samsung Electronics, SAP, Sony Mobile, Telefónica, Vodafone, Volkswagen and ZTE, among others will be present

Reed Hastings, the founder and chief executive of Netflix John Hanke, the creator of Pokemon Go and the founder and chief executive of Niantic Rajeev Suri, the president and chief executive of Nokia Bob Moritz, the global chairman of PWC Allison Kirkby, the president and group chief executive of Tele2 José María Álvarez-Pallete López, the chairman and chief executive of Telefónica John Martin, the chairman and chief executive of Turner Jeff Lawson, the founder, chief executive and chairman of Twilio João Barros, the founder and chief executive of Veniam

With more companies, more space and a more central location for 2017, the GSMA Innovation City at Mobile World Congress promises to deliver a more diverse showcase of innovative, topical and cutting edge products and services than ever before. The City was one of the most popular attractions in 2016 welcoming nearly 30,000 visitors and will now take up residence in Hall 4 to accommodate the growth in exhibitors and immersive demonstrations in 2017. Leading mobile brands AT&T, Cisco Jasper, KT Corporation and Sierra Wireless along with newcomers Huawei and Unlimit powered by Reliance will join the GSMA to showcase the latest technology covering topics that include 5G, the Internet of Things (IoT), security and identity. ▼

Arnaud de Puyfontaine, the chief executive of Vivendi

GSMA Innovation City

Patrick Gelsinger, the chief executive of VMware

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EVENT PREVIEW

GSMA Innovation City Partners AT&T As one of the world’s largest providers of pay TV, AT&T is bringing entertainment to Barcelona. The company will be demonstrating how customers can take their TV with them data free with the DIRECTV Mobile App and DIRECTV NOW. The operator will also enable visitors to see inside its everevolving network and it’s move to 5G. Visitors will be able to step inside IoT to experience smart cities, connected cars, healthcare applications and solutions such as fleet and asset management that help large and small companies keep their operations on track. They will also experience connected race cars in 3D augmented reality to see how AT&T helps with ever-improving telemetry and analysis.

Cisco Jasper The Cisco Jasper booth will invite attendees to walk through an immersive smart city experience that illustrates how IoT is delivering new services that improve every aspect of our lives. Demos will feature real-life experiences, highlighting that IoT is not just the future and it is reality today. As visitors stroll through a scaled-down re-creation of a smart city block, they will interact with the following real IoT services: • Traffic lights that, as part of IoT-connected Intelligent Transportation Systems (ITS), dynamically adjust to help reduce traffic and pollution by keeping vehicles moving more smoothly through the city during commute times • Smart parking meters that alert drivers when there is a nearby parking space available, reducing congestion by enabling drivers to find parking more efficiently • Connected electric vehicle (EV) charging stations that help reduce range anxiety and encourage greater usage of EVs, further reducing pollution in crowded urban areas

KT KT is pioneering the development of 5G technology and 5G related services. It is inviting delegates to come and experience its 5G technologies and infrastructure. It will demonstrate real 5G devices and offer an experience of 5G speed and service connectivity. The company will also demonstrate 5G services including:

• Smart retail solutions that provide your local Mom & Pop shops with reliable point-of-sales solutions as well as innovative marketing tools that help them stay competitive

• Virtual reality (VR) rides at its VR zone featuring a short VR trip to Korea with Korean celebrities or a VR luge ride • Big data driven innovative solutions such as the: KT-MEG (Micro Energy Grid) Platform and Smart Gate, a key device for KT’s global ‘big data driven epidemic prevention project’ initiative • Novel IoT devices including: GiGA Eyes, a cloud based security camera, and NEOFIT, a health band with stunning new features of health related services • The IoT jacket, a trendsetting maritime and mountain safety solution

Huawei

Sierra Wireless

Also in the City, Huawei will showcase five vertical sectors using mobile scenarios reflecting the research direction of the company’s X LABS in 2017. These will include apps and services in the following five categories: • Connected drone: mobile broadband enabled battery charging on site, tracking in public safety, metropolitan precise positioning, site inspection and others • Mobile gaming: motion capture and virtual reality, next generation gaming with multi-sensory experiences which require massive connections, low latency and broad bandwidth supplied by future networks • Connected car: in a simulated car, visitors can experience how a 5G network can manage crossroads, coordinate lane switching and handle vehicle platooning • Mobile video: Huawei will demonstrate 8K panorama living video to delegates, showing how the network meets the big data and network demand surges with big video • Connected robotics: in the near future, robotics will replace people in some scenarios, so the company will showcase how the network enables robotics remote control and outdoor coordinating work

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Sierra Wireless will be exhibiting its Start with Sierra Experience, which will feature: • A chance to find out what it feels like to drive at the speed of sound • The opportunity to pilot a drone around Barcelona with simulators that highlight hazards on land and in the sky to enable safe flight on a broad scale • A live-network demonstration of how next-generation LTEM technology improves cellular coverage for smart water applications

Unlimit Unlimit enables Indian and foreign companies to set up and grow their IoT business by getting to market faster, scaling quickly with high service reliability at low ownership costs. Unlimit will be demonstrating: • A new application enablement platform where developers and customers can easily connect, manage and extend IoT deployments • Unlimit Control, the first Indian cloud based platform which enables organisations to launch, manage and monetise IoT/M2M services for connected devices ▼

• Health monitoring wearables that give the elderly population in today’s cities more freedom by ensuring that they remain connected to their loved ones, caregivers and healthcare providers

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New for Mobile World Congress 2017, NEXTech in Hall 8 will feature pavilions and experience zones showcasing cuttingedge technology trends, as well as theatres hosting a range of partner events and educational sessions

The GSMA will also highlight its key programmes and initiatives including Connected Living, Managed Services, Mobile Connect, Mobile for Development and Network 2020, as well as its work supporting the United Nations Sustainable Development Goals.

Connected Home In this area of the Innovation City, visitors can explore innovative solutions that demonstrate why mobile solutions are crucial for the successful scaling of the IoT, including: • Internet of the Seas – Connected Seals – Monitoring the well-being of marine mammals • Mobile IoT Showcase – Using new Mobile IoT technologies to build innovative solutions • The Future of Smart Cities – New innovations that make our cities smarter • Big Data – How Big Data is protecting the environment we live in New for Mobile World Congress 2017, NEXTech in Hall 8 will feature pavilions and experience zones showcasing cutting-edge technology trends, as well as theatres hosting a range of partner events and educational sessions. NEXTech Pavilions will bring together the companies leading innovation in areas such as artificial intelligence, drones, the Internet of Things (IoT), robotics and virtual reality/augmented reality, among others. In the Drone Zone, attendees can learn about the latest developments in consumer and commercial drone technology, including live demonstrations in the flying cage, while the Robotics and Artificial Intelligence Zone will be dedicated to the evolution and advancement of robot technology. Attendees will also have the opportunity immerse themselves in a series of 360-degree experiences in the Virtual Reality and Augmented Reality Zone or visit the IoT Pavilion to see how millions of things are getting connected, creating smart homes, smart cities and smart industries. Back for a second year, the Graphene Pavilion will showcase the impact of graphene on many of the building block components of the mobile industry, such as display, sensor and chip technologies, among others.

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To learn more about the event and plan your itinerary, visit www.mobileworldcongress.com

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INTERVIEW

Unlock sustainable IoT value by maintaining intense focus on business outcomes Sukamal Banerjee is corporate vice president and head of the IoT WoRKS business unit at HCL Technologies. Here, he tells IoT Now that, as organisations turn to IoT platforms they are finding ways to generate sustainable business value from their IoT adoptions

Sukamal Banerjee: Many enterprises have now started on their IoT journey, but most of them are yet to move towards transformative enterprise-level IoT strategy. The key to unlocking sustainable business value is to have intense focus on business outcomes – a move towards an outcome driven mindset. There are several low hanging fruits especially around operational efficiency and effectiveness. For example, in the manufacturing industry, the cost of downtime is sometimes as high as $22,000 per minute. If organisations embrace IoT and move from reactive maintenance to predictive maintenance, the overall

organisational efficiency will improve returns on capital assets. There are several productivity efficiencies in large complex manufacturing plants if the right parts and right tools can be made available at the right time and thus improve both on inventory and also improve order-to-remittance (OTR) resulting in improved customer satisfaction (CSAT). Similarly for energy companies, moving from model driven grid management to Active Grid management can bring considerable value to the organisation. To achieve transformations such as this, the key isn’t just to stay focused on IoT-isation of the asset – but to ensure that the entire business process and application systems are mapped end-to-end to ensure the change management has an enterprise level impact.

Sukamal Banerjee: An IoT platform is central to creating transformative impact for organisations

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IoT Now: How can organisations generate sustainable business value through IoT adoption?

IN ASSOCIATION WITH HCL TECHNOLOGIES Supplement IoT Now - February/March 2017

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INTERVIEW

• Asset – Connected Products • Site – Connected Infrastructure • Transform – Connected Operations In support of this, we’ve made investments in our ecosystem with joint propositions with leading and niche partners, such as Microsoft, IBM and Intel, in our solutions and our people and competency. IoT Now: What does the term IoT platform mean to HCL and what are the benefits?

IoT WoRKS is the IoT business unit of HCL Technologies which enables organisations to use best–in–class IoT solutions for maximising returns from their asset investments and create entirely new services that deliver measurable business outcomes

We have delivered sustainable business value for our customers and believe the true potential of IoT can be realised by starting now. For a Fortune 500 Global Office Automation Player, we facilitated auto replenishment of consumables by connecting 15,000 photocopiers with 10,000 customers on a single platform that lead to US$1bn of additional revenues over five years. IoT Now: Please can you detail what IoT WoRKS is and what investments have been made in it to create an end-to-end solution for clients? SB: IoT WoRKS is the IoT business unit of HCL Technologies which enables organisations to use best–in–class IoT solutions for maximising returns from their asset investments and create entirely new services that deliver measurable business outcomes. IoT WoRKS offers end-to-end IoT services for organisations – across the three phases of define, build and run – to help design enterprise IoT programmes, develop and implement IoT systems for realizing business value. Recognised as a market leader in IoT by four leading analyst firms – IDC, Everest Group, HfS and Zinnov – IoT WoRKS continues to strengthen its leadership position in fast growing global IoT services market. To enable end-to-end solutions for our customers, we have aligned our focus and solutions. Our focus is on bringing innovative solutions and services along the asset value chain of enterprise customers in four key industries – manufacturing, life sciences and healthcare, energy and utilities and transport and logistics.

www.hcltech.com/iot

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Our solutions approach is aligned to core areas of asset value chain: • Force – Connected User

SB: An IoT platform is central to creating transformative impact for organisations. An IoT-enabled solution that touches all aspects – things, data, processes and people – of a business problem and is built on following three cornerstones will lead to a successful IoT platform strategy. A platform should: • Enable faster business decision making with high performance data management analytics • Increase speed of innovation by being agile and scalable • Build a service-oriented system with pervasive security capabilities In terms of benefits, IoT platforms create untapped revenue streams, reduce costs, and increase operational efficiencies, enhancing the overall customer experience. IoT Now: What regions do you see as an important hub for IoT for manufacturing organisations? SB: Europe leads in terms of Industrial IoT (IIoT) for manufacturing. However, there are very heavy investments planned in several leading organisations in US and some parts of APAC. IoT Now: What do you see as the success factors for an IoT platform? SB: Any successful IoT platform needs to address the complete end-to-end stack of thing, data, process and people, that makes up a business challenge and provide a cohesive solution that is scalable and secure. This need to address the full stack has been highlighted in a recent global IoT Survey (view survey at: wwwhcltech.com/iot-survey) of 260 decision makers conducted for IoT WoRKS by research firm Vanson. The survey asked respondents to detail the most important attributes for an ideal IoT platform and found that 95% of respondents require their IoT platform to include security, 89% require data analytics, 89% also require endto-end support, 86% require scalability and agility, and 83% require interoperability. HCL has also recently launched a new global IoT survey of 263 key decision makers, the findings will be available at www.hcltech.com/iot.

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ANALYST INTERVIEW

Eran Eshed: Our ALT1250 chipset was designed from scratch to achieve the greatest possible reductions in cost, power consumption and size

Welcome to the cellular IoT future Altair Semiconductor is a rising star in the wireless semiconductor industry, dedicated to providing single-mode LTE chipset solutions for IoT applications and broadband. Founded in Israel in 2005, the company has established international operations on five continents and since 2016 it is part of the Sony group. At Mobile World Congress 2017 in Barcelona, Altair announced its latest new product, the ALT1250 chipset that is designed to take full advantage of the 3GPP Release 13 specifications. Here, Tobias Ryberg, the co-founder of the M2M/IoT analyst firm Berg Insight speaks to Eran Eshed, a co-founder and the vice president of worldwide marketing at Altair Semiconductor

Eran Eshed: We believe that the ALT1250 is the first truly optimised cellular IoT chipset designed to take full advantage of the 3GPP Release 13 specifications. Existing products supporting LTE CAT-M1/NB1, are higher catagory and older designs that were retrofitted to support the new standard. Our ALT1250 chipset was designed from scratch to achieve the greatest possible reductions in cost, power consumption and size for cellular

IoT-devices. The result is a highly integrated CAT-M1 and NB1 device that includes 90% of the components required for a complete module. We have integrated a complete RFfront-end, memory, power-management and a hardware framework to support security features, as well as a positioning engine with embedded GNSS. This way we have reduced the number of components needed to design a cellular module and lowered the barrier for developing new products. The advanced RF architecture enables our customers to develop one hardware design, or SKU that support any frequency band combination.

Existing products supporting LTE CATM1/NB1, are higher catagory and older designs that were retrofitted to support the new standard

â&#x2013;ź

Tobias Ryberg: Why do you consider the ALT1250 chipset to be your most important new product launched to date?

IN ASSOCIATION WITH ALTAIR SEMICONDUCTOR

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ANALYST INTERVIEW

Our long-term vision is that cellular IoT connectivity should become as inexpensive and widely available as Wi-Fi

Our latest generation of chipsets will enable a wider range of players in the industry to incorporate cellular connectivity in designs and product categories where WiFi is used today

There will be no need to develop different models for specific geographies or carriers. TR: How do you think this new approach to chipset design will change the cellular IoT market? EE: Our long-term vision is that cellular IoT connectivity should become as inexpensive and widely available as Wi-Fi. This is a process that will take some time, but we believe that reducing the barriers related to cost and complexity for module design will greatly expand the market and make cellular connectivity available in a much wider range of devices. Altair is working with most of the leading global cellular IoT module vendors today and we expect them to be among our most valuable partners in the future as well. At the same time, we also believe that our latest generation of chipsets will enable a wider range of players in the industry to incorporate cellular connectivity in designs and product categories where Wi-Fi is used today. TR: When do you expect that the first modules based on your new chipset will become commercially available?

www.altair-semi.com

EE: We launched our first LTE CAT-1 chipset in 2015 and this is now shipping in volume for deployments with multiple carriers around the world. Similarly, we expect the first products based on our latest chipset to become

available by the end of this year. CAT-M1 will reach nationwide coverage in the US during this year and CAT-NB1 networks are expected to launch shortly after in Europe and Asia. Presumably demand for CAT-M1/NB1 modules will ramp up in 2018 and reach significant volumes in the following years. As for Release 14, the design cycle for new chipsets is around two years, so we expect the first new products based on the upcoming 3GPP Release 14 to arrive in the 2019/2020 timeframe. Our Software Defined Radio architecture will enable our customers to enjoy this functionality on the ALT1250 by means of a software upgrade only. TR: Altair Semiconductor has been a part of the Sony group for one year now â&#x20AC;&#x201C; what effects has this had on your business so far? EE: Altair continues to operate as before as an independent subsidiary of Sonyâ&#x20AC;&#x2122;s semiconductor business, which is actually one of the top players in the industry generating billions of dollars in yearly sales. We have our strategy with a strong focus on IoT. Sony provides us with scale and access to a wide range of leading-edge technologies. One example is the very advanced GNSS technology that we have incorporated in our latest chipset. Our future roadmap will be influenced by the ability to offer more technology components at the same time as our connectivity solutions which can easily be combined with other products.

Tobias Ryberg is co-founder of the M2M/IoT analyst firm Berg Insight and a leading international expert on wireless IoT communication and applications. Having covered the M2M/IoT sector for more than a decade, he is one of the most experienced analysts in the industry and author of numerous reports and publications covering the market. Ryberg holds a degree from the School of Economics and Commercial Law at Gothenburg University, Sweden. www.berginsight.com

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