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WHITEPAPER

While we have made every effort to ensure the accuracy of this listing, the current COVID-19 pandemic means that many events are changing timing, dates and locations. Therefore please check at the events’ websites to ensure details are up-to-date before travelling

Hybrid Cloud Congress 2022

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18 January 2022 Virtual Event https://techforge.pub/events/hybrid-cloud-congress-2/

MWC Barcelona 2022

28 February – 3 March 2022 Barcelona, Spain https://www.mwcbarcelona.com/

Big Data & AI World

2-3 March 2022 London, UK https://www.bigdataworld.com/

ICT Maghreb

21-23 March 2022 Algiers, Algeria https://www.ictmaghreb.com/en/

Privacy-Enhancing Technology Summit Europe

4-6 April 2022 Zurich, Switzerland https://www.kisacoresearch.com/events/privacy-enhancingtechnology-summit-europe

The Edge Event

15-16 June 2022 London, UK https://tmt.knect365.com/the-edge-event/

5G Expo 2022

21-24 June 2022 Fort Lauderdale, Florida, USA https://www.5gexpo.com/east/

IoT Evolution Expo 2022

21-24 June 2022 Fort Lauderdale, Florida, USA https://www.iotevolutionexpo.com/east/

DevOps As A Service Summit

11 October 2022 Virtual Event https://techforge.pub/events/devops-as-a-service-summit-3/

MONETISING 5G: HOW IT/OT CONVERGENCE WILL ENABLE NEW BUSINESS MODELS

Unlock the 5G opportunity with real-time decision intelligence and practical steps to handle the convergence of IT and OT data.

Kindly supported by:

MONETISING 5G: HOW IT/OT CONVERGENCE WILL ENABLE NEW BUSINESS MODELS| MARCH 2021

EXECUTIVE BRIEFING 2

Executive Summary

• Real-time decision intelligence is critical to telecoms operators’ future, both in increasingly internal efficiencies and enabling them to deliver new revenue-generating solutions to their

customers. •

The nature of changing customer requirements, particularly in light of 5G massive machine-type communications (mMTC), means OT and IT data must increasingly be handled together. Figure 1: IT and OT convergence is a trend impacting both telecoms operators and their enterprise customers

In this paper, we identify and explore four use cases that need to evolve to unlock decision intelligence in real-time and handle the convergence of IT and OT data: − Policy management: must evolve to handle 5G network slicing − Rating and charging: must evolve to handle M2M communications − Fraud prevention: must evolve to support IoT use cases

Customer monetise customer engagement points: must evolve to better manage investments such as 5G rollout

To capitalise on these use case, telecoms operators and others within the ecosystem should consider these practical steps: 1.

Do not wait for 5G to explore the value they can unlock with low latency data processing. There are plenty of opportunities both in terms of internal efficiencies and revenue generation that can be achieved with existing network infrastructure and moving early will ensure a strong platform for 5G-enabled services is created.

Information technology • Typically application-centric • The cloud has always been part of information technology Operational technology • Typically infrastructure-centric • Operational technology will be slower and more resistant to adopt the cloud than IT OT IT

• • The systems that manage and provision telco services are IT – this includes billing, product management andCRM Other business units may also sit broadly under IT including functions like HR andlegal

• • Systems like resource planning, product lifecycle management andbusiness intelligence is IT IT may also include areas such as cybersecurity • The systems that run the telco network are OT – this includes network planning, management, optimisation etc. • Telcos are optimising their networks for 5G, e.g. working towards self-healing and selfoptimisation

Telco

• • Data from the field, operations, machineryetc. is OTMechanics or technicians use OT data to be alerted of issues, and to be able to find, fix and mitigate any risks (e.g. for workplace safety)

Enterprise IT/OT convergence will make it easier for operational teams to access and make use of IT data, making it more usercentric – with emerging technologies like 5G and IoT, OT sites will increasingly need to be able to act on IT data.

© STL Partners Executive Briefing

MONETISING 5G: HOW IT/OT CONVERGENCE WILL ENABLE NEW BUSINESS MODELS

Ultra-reliable low latency

MONETISING 5G: HOW IT/OT CONVERGENCE WILL ENABLE NEW BUSINESS MODELS| MARCH 2021 Figure 5: Real-time policy control will make it easier for operators to manage increasingly complex (5G) network functions and resource allocation © STL Partners Source: STL Partners For example, as ultra-reliable low latency use cases become more commonplace (e.g. in industries such as healthcare and manufacturing), it will be critical for policy engines to ensure that SLAs are always met (e.g. ensuring there is no buffer-time for a video stream supporting a surgical procedure). The ability to offer these 5G-based customised SLAs could be a key enabler for operators seeking to monetise their 5G network. To achieve this, operators will need to ensure the end-to-end management of their network is highly automated across all domains: network optimisation, re-routing and provisioning. Beyond 5G applications, network slicing will have a particularly big impact on the complexity of policy management. Operators will need to manage QoS and resource allocation on a per-slice (and potentially even per-session) basis. Again, this will depend on both real-time and granular processing of data to ensure the network can intelligently distribute resources across slices to manage individual and diverse slices. Rating and charging Rating and charging have some of the most stringent latency requirements within the IT domain. At a basic level, they ensure that customers are receiving the exact services that they have paid for: operators do not want to withhold services that customers are entitled to receive, but they also want to avoid customers accessing services they have not paid for. This system, involving the real-time stream processing of OT data will be increasingly important with 5G as: • Customer data usage will increase, especially with dynamic IoT environments that will produce much higher volumes of network traffic • There will be new business models, requiring dynamic and more flexible rating and charging models: as operators seek to enable new products and services with 5G (e.g. IoT), their charging systems will need to be able to configure accordingly EXECUTIVE BRIEFING

End device

Quality of Service Latency Usage required Service needed Subscriber profile Massive IoT communications Enhanced mobile broadband With 5G this might be: Usage context Network resource allocation Decisions on network behaviour that end device will be able to access Policy control function Control plane function (Including rating and charging) Real-time data processing is a key pillar for operators looking to achieve revenue growth with 5G-enabled services. They must implement it internally, and externally with their enterprise clients. This paper explores four key value-unlocking use cases where IT and OT converge.

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