It Solution ProviderÂ
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A ‘solution’ is a ‘set of products and services’ customized to your specific business needs. Sample use cases are: You want to setup your regional office in Singapore or consolidate your offices and want help to plan, design, procure, install, configure, train, report and maintain your IT assets You want to consolidate your data centers, and want help to plan, design, manage, migrate and support the entire process You want to build a private cloud and migrate your on-premise Infrastructure to the cloud You want to setup a big data infrastructure that couples your private and public clouds You want to setup a Disaster Recovery (DR) / Business Continuity plan to protect your business in the event of any disaster You can refer to the typical business scenarios an organization faces and see if any of your current business situations resonate with it. Alternatively you can refer to Transforming Information Technology to Business Technology section as well.
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A service provider (SP) provides organizations with consulting, legal, real estate, communications, storage, processing. Although a service provider can be an organizational sub-unit, it is usually a third party or outsourced supplier, including telecommunications service providers (TSPs), application service providers (ASPs), storage service providers (SSPs), and internet service providers (ISPs). A more traditional term is service
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IT professionals sometimes differentiate between service providers by categorizing them as type I, II, or III. The three service types are recognized by the IT industry although specifically defined by ITIL and the US Telecommunications Act of 1996
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Type I: internal service provider Type II: shared service provider Type III: external service provider Type III SPs provide IT services to external customers and subsequently can be referred to as external service providers (ESPs) which range from a full IT organization/service outsource via managed services or MSPs (managed service providers) to limited product feature delivery via ASPs (application service providers).
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Types of service providers • • • • • • • • • • • • •
Application service provider (ASP) Network service provider (NSP) Internet service provider (ISP) Managed service provider (MSP) Storage service provider (SSP) Telecommunications service provider (TSP) SAML service provider Master managed service provider (MMSP) Managed Internet service provider (MISP) Online service provider Payment service provider (PSP) Software, platform, infrastructure service provider in cloud computing Application software service provider in a service-oriented architecture
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