covid-19-bulletin-04-29-20

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APRIL 29, 2020

LAST CALL: MARCH COVID-19 HARDSHIP PAYMENT REQUEST DEADLINE COVID-19 Provider Hardship Form submissions for March payments are due this Friday, May 1, 2020. Starting Monday, May 4, Vaya will begin accepting hardship requests for April dates of service from providers that meet established criteria and are exhibiting a financial hardship as evidenced by their April billed claims. Learn more: COVID-19 Provider Hardship Form

JOINT N.C. DMHDDSAS AND NC MEDICAID COVID-19 UPDATE FOR PROVIDERS Thursday, April 30, 2020, 3 – 4 p.m. Providers will receive updates from DMHDDSAS and NC Medicaid representatives, followed by an open Q&A session. A representative from DHSR also will join the call to answer questions. Due to time constraints, providers are asked to review the DHHS COVID-19 Guidance prior to the call to determine if a question has already been answered. JOINT DMHDDSAS/NC MEDICAID COVID-19 UPDATE

WEEKLY Q&A WEBINAR FOR VAYA NETWORK PROVIDERS Friday, May 1, 2020, 11 a.m. – 12 p.m. Registration is not required. There is no limit to the number of attendees who can join. Please note this will be a live broadcast. All attendees will be muted throughout the broadcast. Attendees will be able to submit questions for the presenters through the Q&A feature.


WEEKLY Q&A WEBINAR FOR VAYA NETWORK PROVIDERS

TELEWORKING AND REFERRALS TO QUITLINENC Monday, May 4, 2020, 9:30 -10:30 a.m. QuitlineNC provides free cessation services to any North Carolina resident who needs help quitting tobacco use. Join this free webinar to learn more about providing evidencebased treatment and referrals to the QuitlineNC at a time when it’s more important than ever to help people decrease their susceptibility to infection and potential for severe symptoms by becoming tobacco-free. Topics include available services, why it’s a good time to quit, referral methods, online enrollment and social media strategies to increase use of QuitlineNC. TELEWORKING AND REFERRALS TO QUITLINENC

QUESTION, PERSUADE, REFER (QPR) – SUICIDE PREVENTION WEB-BASED TRAINING Suicide is a leading cause of death in the United States. During the global pandemic, when fear, anxiety and depression are heightened for many people, thoughts of suicide may be more common. It’s important to know about available support strategies. Vaya’s Provider Education Team will offer four additional “Question, Persuade, Refer” (QPR) suicide prevention trainings in May. Each training is limited to 25 participants. Click on one of the following dates to register: QPR Webinar: Tuesday, May 5, 2020, 9 – 11 a.m. QPR Webinar: Tuesday, May 12, 2020, 2 – 4 p.m. QPR Webinar: Thursday, May 21, 2020, 9 – 11 a.m. QPR Webinar: Wednesday, May 27, 2020, 2 – 4 p.m. 828-225-2785 | provider.communication@vayahealth.com | vayahealth.com STAY CONNECTED


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