JAN. 12, 2023 | COMMUNICATION BULLETIN 2022-23 ISSUE 35 IN THIS ISSUE: Provider Touchpoint | Updated: Tailored Plan Provider Training Requirements Memo | Reminder: Provider Network Contract Manager/Claims Specialist Assignments | First Episode Psychosis Clinic | 2023 Bicycle Helmet Initiative Call for Applications | Adolescent Substance Use Disorder Stakeholder Engagement – Treatment Providers | Initial Local Certified Forensic Evaluator Training
Provider Touchpoint Jan. 20, 2023, 11 a.m.-12 p.m. Provider Touchpoint is your source for the latest information on topics that affect Vaya Health network providers. We encourage all network providers to attend. Registration is not required. The link to each webinar is published both the week prior to and the week of the event in the Provider Communication Bulletin.
PROVIDERTOUCHPOINT – JAN. 20, 2023
UPDATED: TAILORED PLAN PROVIDER TRAINING REQUIREMENTS MEMO Vaya’s updated catalog of Behavioral Health and I/DD Tailored Plan provider trainings has been added to the Learn Portal on our Provider Central website. Please review the memo linked below for more information, including provider requirements. Memo: Updated: Tailored Plan Provider Trainings (Jan. 12, 2022)
Reminder: Provider Network Contract Manager/Claims Specialist Assignments Every provider in Vaya’s closed provider network for behavioral health, I/DD, and traumatic brain injury (TBI) services is assigned a provider network contract manager and claims specialist. Your contract manager serves as your first point of contact for any issue related to Vaya, except for claims. For claims-related assistance, your claims specialist serves as your first point of contact.
If you are unsure who your provider network contract manager or claims specialist is, please email provider.info@vayahealth.com so that we can connect you. Please note: The Provider Support Service Line is also available Monday-Saturday, 7 a.m.-6 p.m., at 1-866-990-9712.
First Episode Psychosis Clinic Vaya and Family Preservation Services of NC have developed a first episode psychosis (FEP) clinic, called Appalachian Early Guidance Intervention Support (AEGIS), in Buncombe County. The FEP clinic serves individuals ages 15-30 who are in the early stages of a psychotic disorder and reside in one of the following counties: Alexander, Avery, Buncombe, Caldwell, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Swain, Transylvania, Wilkes, Watauga, and Yancey. To be eligible, members/recipients must have a primary diagnosis of psychotic disorder (schizophrenia, schizoaffective disorder [bipolar or depressive type], schizophreniform disorder, brief psychotic disorder, unspecified schizophrenia spectrum disorder, or other specified schizophrenia spectrum disorder) and must have experienced their first episode of psychosis within the last three years. Members must be sufficiently behaviorally stable to participate in an outpatient-level treatment program. To submit a referral, complete the AEGIS referral form and send via secure email to FEPReferrals@pathways.com . For more information about the coordinated specialty care FEP model, visit www.nimh.nih.gov/raise.
2023 Bicycle Helmet Initiative Call for Applications Research shows bicycle helmets prevent 60% of head injury deaths and reduce the risk of head and traumatic brain injuries by up to 85%. The NC Department of Transportation (NCDOT) Integrated Mobility Division's annual bicycle helmet initiative provides free protective headwear to organizations across the state to distribute to youth cyclists. Organizations can apply on the NCDOT website and request 25, 50, 75, or 100 helmets, which awardees will receive in spring 2023. The deadline for applications is Feb. 3, 2023.
Adolescent Substance Use Disorder Stakeholder Engagement Treatment Providers The NC Division of Mental Health, Developmental Disabilities, and Substance Abuse Services (Division of MHDDSAS) is hosting two meetings with stakeholders (including treatment providers) for discussion and input related to adolescent substance use disorders. Mental health and substance use disorder (SUD) treatment providers who are responsible for or have knowledge/insight into the behavioral health needs of youth are encouraged to attend. Discussion topics will include: Adolescent SUD data Adolescent behavioral health needs Options to support/enhance adolescent SUD services JOIN ONLINE: Jan 27, 2023, 1-2 p.m. Click here to join the meeting Meeting ID: 254 314 928 909 Passcode: zVBV27
Feb. 8, 2023, 10-11 a.m. Click here to join the meeting Meeting ID: 232 952 572 057 Passcode: H6gVHD If you have questions prior to the meetings, email Eamonn McAteer, Adolescent Services Coordinator in the Division of MHDDSAS Addictions and Management Operations Section, at eamonn.mcateer@dhhs.nc.gov .
LEARNING OPPORTUNITIES Initial Local Certified Forensic Evaluator Training Providers who are interested in being certified to complete forensic evaluations can attend one of two training options being offered this calendar year. The next Initial Local Certified Forensic Evaluator (LCFE) Training will be held via webinar from 8:45 a.m.-5 p.m., Feb. 24, 2023. To apply to attend the training, please review your organization’s needs and return a separate 2023 Initial LCFE Registration Form for each person you would like to participate. Both completed forms and questions should be sent to Provider.Training@vayahealth.com . The deadline for registration is 5 p.m. on Feb. 3, 2023. VAYA HEALTH | vayahealth.com | providers.vayahealth.com