SPECIAL COMMUNICATION FEBRUARY 15, 2023
New Scheduling Tool to Replace AlphaMCS Scheduling Feature Starting April 1, 2023, Vaya Health will transition from AlphaMCS to our new Provider Portal as we begin Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan operations. The Provider Portal platform will not include a calendar scheduling feature that allows users to make member and recipient appointments. Vaya is implementing a new scheduling tool, 10to8 , to continue offering this feature to network providers. Providers can access the 10to8 scheduler application at https://us.10to8.com/login/. Vaya will issue login credentials to your organization’s currently identified user prior to go-live April 1. 10to8 training sessions will be held: Feb. 28, 2023, 1:30-2:30 p.m. Click here to join the meeting Meeting ID: 241 911 244 824 Passcode: SpwrQF March 14, 2023, 10-11 a.m. Click here to join the meeting Meeting ID: 212 748 297 669 Passcode: TR48kL A technical assistance session will be offered: April 4, 2023, 10-11 a.m. Click here to join the meeting Meeting ID: 257 328 963 38 Passcode: gL9qgD Registration is not required for these sessions. A 10to8 job aid, which includes the step-by-step process for navigating 10to8, also will be available in the Vaya Learning Lab after the first training session. Questions about the training sessions should be directed to provider.training@vayahealth.com. Questions about the 10to8 application or login process should be directed to servicedesk@vayahealth.com. VAYA HEALTH | vayahealth.com | providers.vayahealth.com