MARCH 17, 2022 | COMMUNICATION BULLETIN 2021-22 ISSUE 50 IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | REMINDER: COVID-19 Rates Sunsetting | New Online Search Tool for Community Resources | WIC Fraud Alert
Q&A Webinar for Vaya Health Network Providers Tomorrow, March 18, 2022, 11 a.m.–12 p.m. Join our biweekly Provider Q&A Webinars for the most up-to-date information on topics that affect Vaya network providers. We will address topics and questions specific to transitioning Cardinal Innovations providers at the end of the session. We encourage all network providers to attend. Registration is not required. The link to each webinar is published both the week prior to and the week of the event in the Provider Communication Bulletin.
Q&A WEBINAR FOR VAYA NETWORK PROVIDERS – MARCH 18, 2022
REMINDER: COVID-19 Rates Sunsetting Some flexibilities associated with the COVID-19 pandemic are sunsetting on March 31, 2022. Providers are asked to thoroughly review NC Medicaid SPECIAL BULLETIN COVID-19 #234: UPDATE to Permanent Changes Made for PHE Flexibilities and Plan for Sunsetting of Temporary Policies. For more information, please contact Vaya’s Utilization Management team at UM@vayahealth.com or 1-800-893-6246, ext. 1513.
New Online Search Tool for Community Resources Vaya recently added the online local resource search tool FindHelp (formerly Aunt Bertha) to our website. Anyone can use FindHelp to connect to resources in their communities. We view FindHelp as a companion tool to NC 211 and NCCARE360. Learn more: FindHelp: A Tool to Connect to Local Resources
WIC Fraud Alert The North Carolina Attorney General's Office is warning consumers to be aware of scams involving the recent Food and Drug Administration (FDA) recall of powdered infant formulas. Participants in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) and parents have been targeted by impersonators going door-to-door, offering to pick up recalled formula, only to return the product to the store and collect a refund. NC Attorney General Josh Stein has advised WIC participants and parents not to trust people at their door claiming to be from the WIC program. No one from the state or the WIC program is going doorto-door to collect formula cans. WIC participants and parents who believe they have been the victim of a scam should call the Attorney General’s Office at 877-5-NO-SCAM or file a complaint online at https://ncdoj.gov/file-a-complaint/.
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