APRIL 4, 2022 | COMMUNICATION BULLETIN 2021-22 ISSUE 53 IN THIS ISSUE: AlphaMCS Transition Complete
AlphaMCS Transition Complete Vaya Health has successfully transitioned from a Wellsky-hosted version of AlphaMCS to an in-house version as Wellsky ends support for the AlphaMCS product. All user accounts have been reactivated. Vaya network providers can access the new environment at https://alphamcs.vayahealth.com/portallogin. This URL can be used for service authorization, claims processing, and provider profiles associated with Vaya. Users will not have the ability to access or submit information to other LME/MCOs through this URL. Please note: You will now access the AlphaMCS Portal University through the menus screen after you log into AlphaMCS. Providers who direct submit 837 files to Vaya must now use the SFTP connection information and credentials they received from Vaya in February. The in-house AlphaMCS environment is a duplicate of the current system. All data in the hosted version is available in the new system, and portal user IDs and passwords in use at the time of the transition to the in-house AlphaMCS system have not changed. Vaya will use the in-house version until we move to a new claims processing application, Conduent HSP, expected later this year. If you have any issues using the new platform, please email provider.info@vayahealth.com.
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